We've all had issues with the play store over the years, but this one has me stumped.
Rooted phone, but that's all
everything was fine for almost a month, but a few days ago, i noticed I was no longer able to connect to the play store.
I did all the "normal" things, cleared caches/data from play store, google framework, uninstalled my gmail account and re-installed it, downgraded play store, upgraded play store, tried the hosts file trick, even did a factory reset, and still no play store connection.
Even called Tmobile tech support, and got to the tier 2 folks, and they couldn't get it to work either, so they are sending a new phone tuesday.
Until then, I want to keep on trying to get this to work; I haven't unrooted with Supersu yet, figuring that rooting had nothing to do with this, since it worked fine for a month, rooted, but does anyone else have any suggestions?
Its weird; when I open the play store app, and type something into the search box, it will actually take me to the page where that app is, but when I try to download/install it, I get the dreaded error 927; when I back out, and just try to open the play store app, It doesnt connect at all.
When I try to send files to my phone from my computer, it shows "my apps", but when I try to send them to my phone, I get an error on my phone saying "failed to install" app..
Any thing else I might have not tried with this?
Thanks!
You dont have any battery saver apps going do you...because sometimes they can mess with network settings. Also that error 927 is a network error so you may want to start sniffing around your network settings. I have the tmobile flex so let me know if you need any settings.
Sent from my LG-D959 using Tapatalk
no, no battery saver apps running, and I went through a couple of complete factory resets on my own, and with tier 2 from TMobile, plus they re-provisioned my phone, and even that didn't help.
Whats so weird is that when I type an app name in the search bar in the play store app, it takes me to the page where that app, and others like it get listed.
If I click on one of the app, it takes me to the download page of that app, and once I click on "Install", the progress bar starts, and it looks like its going to download/install, but then it throws the dreaded error 927 flag.
Trust me, I've been modding phones for many many years, and this play store stuff has happened to me before, but never this stubborn as to make me have to replace the phone.
Yeah that is weird. Well if you do figure it out post the solution. I would love to put the solution in the memory bank just in case.
Sent from my LG-D959 using Tapatalk
---------- Post added at 02:56 PM ---------- Previous post was at 02:53 PM ----------
Hey just thought of something....have you tried making a new gmail acct to see if that one will work? Another idea is changing your gmail password. Give those a try and see what happens.
Sent from my LG-D959 using Tapatalk
imarq said:
Yeah that is weird. Well if you do figure it out post the solution. I would love to put the solution in the memory bank just in case.
Sent from my LG-D959 using Tapatalk
---------- Post added at 02:56 PM ---------- Previous post was at 02:53 PM ----------
Hey just thought of something....have you tried making a new gmail acct to see if that one will work? Another idea is changing your gmail password. Give those a try and see what happens.
Sent from my LG-D959 using Tapatalk
Click to expand...
Click to collapse
Changed my password, and it didnt work..I'll try the new gmail account and see if that helps..
Okay.
Sent from my LG-D959 using Tapatalk
your idea of creating a new gmail account works!
Only problem of course is all the things I have purchased originally through the play store wont be accessible to me under a different identity..
Can you "combine" identities on the play store, or add others to your account so you can share stuff?
Thanks for the suggestion about creating a new identity! :good:
I'm still gonna try the replacement phone that t-mobile is sending, to see if that one works normally..
I'm glad it worked for you. I don't think you can share apps... Although that would be awesome!!
Sent from my LG-D959 using Tapatalk
wase4711 said:
your idea of creating a new gmail account works!
Only problem of course is all the things I have purchased originally through the play store wont be accessible to me under a different identity..
Can you "combine" identities on the play store, or add others to your account so you can share stuff?
Thanks for the suggestion about creating a new identity! :good:
I'm still gonna try the replacement phone that t-mobile is sending, to see if that one works normally..
Click to expand...
Click to collapse
You can share apps in the sense that when you open up the playstore you can choose which account to use in settings and then download all your apps. I do that for all my daughters androids. Log
both in turn everything off from my Gmail account so that she doesn't get my email etcetera, and then log into the playstore using my Gmail when she needs paid apps and so on.
EDIT: Right after I posted this I rethought the idea and realized that may not work for you because your whole problem is that YOUR Gmail acct is the one acting up throwing the 927 error
Sent from my LG-D950 using XDA Premium 4 mobile app
brittoking said:
You can share apps in the sense that when you open up the playstore you can choose which account to use in settings and then download all your apps. I do that for all my daughters androids. Log
both in turn everything off from my Gmail account so that she doesn't get my email etcetera, and then log into the playstore using my Gmail when she needs paid apps and so on.
EDIT: Right after I posted this I rethought the idea and realized that may not work for you because your whole problem is that YOUR Gmail acct is the one acting up throwing the 927 error
Sent from my LG-D950 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
you are correct....I did try your suggestion, and it actually let me download one of my apps, but, after that one is was back to 927...
You can try signing into the play store in browsers and send the apps to your phone.
Sent from my LG-D950 using Tapatalk
colbynmeghan said:
You can try signing into the play store in browsers and send the apps to your phone.
Sent from my LG-D950 using Tapatalk
Click to expand...
Click to collapse
tried that; doesnt work..
Did you clear the cashe in Google play services?
Sent from my LG-LS995 using XDA Premium 4 mobile app
justinswidebody said:
Did you clear the cashe in Google play services?
Sent from my LG-LS995 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
yes, multiple times..
wase4711 said:
yes, multiple times..
Click to expand...
Click to collapse
Not the answer you want, but wipe these internal sd. I've had this before and that was the only fix
Sent from my LG-D959 using Tapatalk
kintwofan said:
Not the answer you want, but wipe these internal sd. I've had this before and that was the only fix
Sent from my LG-D959 using Tapatalk
Click to expand...
Click to collapse
yep, I think I did the same thing in my Samsung Days..was so easy to wipe and restore...seems like a long time ago...
Fortunately, T-Mobile is sending a replacement phone today, so I dont have to deal with that..
If we had a custom recovery, it would be a non issue.....soon, hopefully!
just an FYI...
A new phone did NOT fix this; the only thing that works, is setting up a new gmail account, and using that to get apps in the play store..
There has to be a way to fix this; I wasn't happy re-buying all my paid apps again...
wase4711 said:
just an FYI...
A new phone did NOT fix this; the only thing that works, is setting up a new gmail account, and using that to get apps in the play store..
There has to be a way to fix this; I wasn't happy re-buying all my paid apps again...
Click to expand...
Click to collapse
Get in touch with google customer service. This is obviously a problem in their end
Sent from my LG-D959 using Tapatalk
thanks man, i didnt know/think they had actual customer service, but I just spent 30 minutes on the phone with them, and they are escalating the issue to their top tier dept.
I appreciate the suggestion! :good:
wase4711 said:
thanks man, i didnt know/think they had actual customer service, but I just spent 30 minutes on the phone with them, and they are escalating the issue to their top tier dept.
I appreciate the suggestion! :good:
Click to expand...
Click to collapse
Wase, thanks for documenting your story. I'm considering the flex so I poke my nose into the threads. Just not sure I want to leave my note2. Please let us know what Google does for you.
sent from my NOTE 2
Related
Hello. First of all, sorry for bad english. Today i got my nexus 7 3g and i just cant download paid apps from playstore. When i select to buy it, enter credit card and when its supossed to start downloading it just doesnt. But now theres two other selections appeared. First is refund, which does nothing. And ofther install, again accept, credit card and when it just wont start downloading. But from second try of downloading an paid app i receive an email, that money has been taken from my account, i receive this only if i try to download it from second try. I`ve tried cleaning cache, other files. Rebooted. Did a factory reset, nothing helped.
So i already lost around 15bucks. I`ve sent an email to google about this bug and asked for refund. So guys, any ideas how to sort this out?
Thanks.
Sent from my Nexus 7 using xda app-developers app
Try logging out of your google account then back in again.
The option might actually be to delete the account on the Nexus 7. Then recreate it.
TremF said:
Try logging out of your google account then back in again.
Click to expand...
Click to collapse
If this doesn't work.
You can try factory reset and see if that helps.
If you have other android devices, try downloading using those device.
Sent from my GT-I9300 using xda app-developers app
That didnt work. I also tried factory reset about an hour ago, also nothing. But i have received paid games refund.
Sent from my Nexus 7 using xda app-developers app
Interesting, now it also doesnt work on my galaxy ace. It says failure downloading app. But i was working. Also took money. Now it must be something with my google account maybe?
Sent from my Nexus 7 using xda app-developers app
A common problem. Got this too, mailed Google and got the refund. Google- apps are crazy since yesterday.. ^^
Nothing worked for me neither..
Sent from my Galaxy Nexus using xda premium
---------- Post added at 06:18 PM ---------- Previous post was at 06:13 PM ----------
Uhm lol... After writing this, the game installed itself.. Uninstalled it because of the refund and it still wasn't shown in my apps... Weird play store...
Sent from my Nexus 7 using xda premium
Google had a serious outage yesterday, related to their Sync server. Chrome was crashing all over the place.
Everything Google has that uses Sync was affected.
Should be fixed by now - try your download again.
Hi there...
As u know we can install apps from play store via PC too...by just clicking install on the apps we wish to install and they get downloaded automatically the next time we turn on wifi or mobile data from the phone...but when I try to do this,play store gives a message saying "you haven't accessed play store from your device with this id"...
So m unable to install any apps via PC though everything works fine when use play store from the phone...
Can someone please temme why the play store is not recognizing my device...?
I'm running miui gb rom which I flashed a long time ago...I hadn't installed any apps via PC ever since until now...so this problem came to my notice recently...
Sent from my GT-S5830 using xda premium
Relax boss, nothing to worry. The Play Store installed on your phone needs to get itself updated. Once it is updated you wont face this problem.
So just open Play Store on your device and give it some time to update itself.
Had faced the same problem few days back. Relax.
Sent from my GT-S5830 using xda app-developers app
omega_warrior said:
Relax boss, nothing to worry. The Play Store installed on your phone needs to get itself updated. Once it is updated you wont face this problem.
So just open Play Store on your device and give it some time to update itself.
Had faced the same problem few days back. Relax.
Sent from my GT-S5830 using xda app-developers app
Click to expand...
Click to collapse
My play store was the first to update among all the people around me...I got the update a week ago...
And I've been having this problem before the update and also after it...
Sent from my GT-S5830 using xda premium
punitthereddevil said:
My play store was the first to update among all the people around me...I got the update a week ago...
And I've been having this problem before the update and also after it...
Sent from my GT-S5830 using xda premium
Click to expand...
Click to collapse
Actually if you must have noticed that there is another app called GOOGLE PLAY SERVICE or similar name.
when u open play store that PLAY SERVICE app also updates itself.
So just try explorin the PLAY STORE on your phone. Give it a few secs. It'll be ready.
Spend some time surfin on the Play Store so that it gets time to update itself.
It has worked for me.
omega_warrior said:
Actually if you must have noticed that there is another app called GOOGLE PLAY SERVICE or similar name.
when u open play store that PLAY SERVICE app also updates itself.
So just try explorin the PLAY STORE on your phone. Give it a few secs. It'll be ready.
Spend some time surfin on the Play Store so that it gets time to update itself.
It has worked for me.
Click to expand...
Click to collapse
I appreciate your suggestions but I'm pretty sure the issue is not related to any play store updates...
Sent from my GT-S5830 using xda premium
punitthereddevil said:
I appreciate your suggestions but I'm pretty sure the issue is not related to any play store updates...
Sent from my GT-S5830 using xda premium
Click to expand...
Click to collapse
Use the same google account for both PC & phone.
Sent Via XDA™ Premium
punitthereddevil said:
I appreciate your suggestions but I'm pretty sure the issue is not related to any play store updates...
Sent from my GT-S5830 using xda premium
Click to expand...
Click to collapse
Maybe. But it worked for me atleast.
Dont use two different Gmail IDs. Check if you have Google Play Services (or something like that). Make sure your device is synced with your gmail ID.
Sent from my GT-S5830 using xda app-developers app
Unnamed.Ace.User said:
Dont use two different Gmail IDs. Check if you have Google Play Services (or something like that). Make sure your device is synced with your gmail ID.
Sent from my GT-S5830 using xda app-developers app
Click to expand...
Click to collapse
Even I thought of the same...but I have only one gmail account...so there's no chance of a mixup...
Sent from my GT-S5830 using xda premium
Login with your id, sync your device with it, check under Gmail settings, install google play services app. If the problem persists, contact google via email. May be it is mistaken that your account has been accessed from a device that isn't listed in your previous access details. Are you sure that you first used this account on phone and then tried it on PC ? May be they're treating your phone as an untrusted source of access.
If you don't wanna bang your head over all this, just create a new Gmail account and access it via your phone.
Sent from my GT-S5830 using xda premium
Venomous Viper 119 said:
Login with your id, sync your device with it, check under Gmail settings, install google play services app. If the problem persists, contact google via email. May be it is mistaken that your account has been accessed from a device that isn't listed in your previous access details. Are you sure that you first used this account on phone and then tried it on PC ? May be they're treating your phone as an untrusted source of access.
If you don't wanna bang your head over all this, just create a new Gmail account and access it via your phone.
Sent from my GT-S5830 using xda premium
Click to expand...
Click to collapse
I double checked all the things u asked me to...problem still persists...
I was suspecting a change in the android user id or something like that...it usually comes up after flashing a new rom...titanium asks me if I want to restore the previous user id so that my device is still recognized as the same one that it was before flashing...but I don't know more technical details on this matter...
So since ur a developer,I guess u know the technicality of this matter...I just feel the reasoning for the problem must be in that direction of thought...please help me if u can think of something that could have gone wrong...
Sent from my GT-S5830 using xda premium
Venomous Viper 119 said:
Login with your id, sync your device with it, check under Gmail settings, install google play services app. If the problem persists, contact google via email. May be it is mistaken that your account has been accessed from a device that isn't listed in your previous access details. Are you sure that you first used this account on phone and then tried it on PC ? May be they're treating your phone as an untrusted source of access.
If you don't wanna bang your head over all this, just create a new Gmail account and access it via your phone.
Sent from my GT-S5830 using xda premium
Click to expand...
Click to collapse
Guess what...I created a whole new gmail id...still can't see my phone in play store via PC...
Sent from my GT-S5830 using xda premium
punitthereddevil said:
I double checked all the things u asked me to...problem still persists...
I was suspecting a change in the android user id or something like that...it usually comes up after flashing a new rom...titanium asks me if I want to restore the previous user id so that my device is still recognized as the same one that it was before flashing...but I don't know more technical details on this matter...
So since ur a developer,I guess u know the technicality of this matter...I just feel the reasoning for the problem must be in that direction of thought...please help me if u can think of something that could have gone wrong...
Sent from my GT-S5830 using xda premium
Click to expand...
Click to collapse
First... I ain't a developer You can call me experienced. But no one knows everything. You can say we know enough, but not everything. When unusual problems like this arise, everyone find themselves in a dilemma. Then someone somehow finds a way to nail it or someone works out wonders. Until somehow the problem is solved, learning never stops in xda ! Our Ace forum is so tremendous that we find so much of varied and relevant cases here that can't be found anywhere else on xda and that makes this forum a stand out and hell awesome !
Talking about your problem, did you try the titanium backup trick ? Sometimes it is just a sequence of steps to solve it. You can just follow it. Like, titanium backup fixes the bad integration of superuser for example. As far as my conscious goes, a new Gmail id should definitely solve it. But if you're concerned about sync and purchases, I'd recommend you to contact google via email or the titanium backup Dev as he might know how to nail this since he's provided a possible solution to the prevailing problem. Last resort, wait for someone more learned to respond or go try to nail it yourself, can't help It's happened to me before
Sent from my GT-S5830 using xda premium
Venomous Viper 119 said:
First... I ain't a developer You can call me experienced. But no one knows everything. You can say we know enough, but not everything. When unusual problems like this arise, everyone find themselves in a dilemma. Then someone somehow finds a way to nail it or someone works out wonders. Until somehow the problem is solved, learning never stops in xda ! Our Ace forum is so tremendous that we find so much of varied and relevant cases here that can't be found anywhere else on xda and that makes this forum a stand out and hell awesome !
Talking about your problem, did you try the titanium backup trick ? Sometimes it is just a sequence of steps to solve it. You can just follow it. Like, titanium backup fixes the bad integration of superuser for example. As far as my conscious goes, a new Gmail id should definitely solve it. But if you're concerned about sync and purchases, I'd recommend you to contact google via email or the titanium backup Dev as he might know how to nail this since he's provided a possible solution to the prevailing problem. Last resort, wait for someone more learned to respond or go try to nail it yourself, can't help It's happened to me before
Sent from my GT-S5830 using xda premium
Click to expand...
Click to collapse
K...I'm not even related to the software field...I'm in the medical profession...so solving the problem myself is out of question for sure...
But Ill try contacting titanium dev...hope he has a solution...coz even a new id dint fix the problem...
Anyways thanks a lot for everything...really appreciate it...
Sent from my GT-S5830 using xda premium
punitthereddevil said:
K...I'm not even related to the software field...I'm in the medical profession...so solving the problem myself is out of question for sure...
But Ill try contacting titanium dev...hope he has a solution...coz even a new id dint fix the problem...
Anyways thanks a lot for everything...really appreciate it...
Sent from my GT-S5830 using xda premium
Click to expand...
Click to collapse
Anytime...
Sent from my GT-S5830 using xda premium
I've tried everything I can, from removing accounts to clearing cache and data. I've removed the account and re added.
I bought dogcatcher with account 1.
If I remove account 1 and add account 2, it still thinks I've purchased it. I've removed both and added number 2 back. Same issue and so far only with this app.
Sent from my HTC One using xda app-developers app
X82X said:
I've tried everything I can, from removing accounts to clearing cache and data. I've removed the account and re added.
I bought dogcatcher with account 1.
If I remove account 1 and add account 2, it still thinks I've purchased it. I've removed both and added number 2 back. Same issue and so far only with this app.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Did I got it right? Purchased an app with Acc 1, get an error when trying to update it with acc 2? Or is it just showing as "purchased" with Acc 2?
Showing as purchased which is odd. I don't mind buying again. It just won't let me.
Sent from my HTC One using xda app-developers app
Also note the phone refuses to connect to anything Google related. Google.com times out, there is no option to add a Google account anymore, Gmail fails to sync, play store fails to connect. Is there a gapps for the one i can flash?
Sent from my HTC One using xda app-developers app
sounds like you, your hosts file or your DNS settings are blocking google Oo are you using an adblocker or sth like that?
mautz001 said:
sounds like you, your hosts file or your DNS settings are blocking google Oo are you using an adblocker or sth like that?
Click to expand...
Click to collapse
After much investigation, it turns out it was my network, three.
However, the problem with 403 is still present. It's got so bad, I've had to buy another podcast app to tide me over. Looks like Doggcatcher is off the menu. Shame, but I'm tired of pissing about with this.
I surrender. Voice recorder pro is doing it now. Any ideas?
Sent from my HTC One using xda app-developers app
Same. Even after wiping and only adding one account, it still does it with the same apps. There must be a more serious issue. I can't use apps I've paid for and have to buy alternatives.
Sent from my HTC One using xda app-developers app
I thought I would try again today, still the same thing. I've had to BUY 3 alternative apps because the ones I bought will no longer download. Sick of it.
If any of you guys are still there, I made this thread with a solution to help solve this error. http://androidforums.com/internatio...ror-24-insufficient-storage-space-solved.html
It turns out that there is some residue data from installing the app before which leads the app to not install. It's tested and worked for me. Please gimme a thanks if it worked.
Sent from my HTC One using xda premium
jdgreat4 said:
If any of you guys are still there, I made this thread with a solution to help solve this error. http://androidforums.com/internatio...ror-24-insufficient-storage-space-solved.html
It turns out that there is some residue data from installing the app before which leads the app to not install. It's tested and worked for me. Please gimme a thanks if it worked.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Thanks man, but didn't work for me.
I did a search for anything doggcatcher related on my phone, not a single file.
The only option I can fathom is to find an apk of it. I've paid for it, I can't use it unless I pirate it. Makes sense.
Go into System Settings--->More--->Security--->Device Administrators and check to see if you have the new "Android Device Manager". I just got it today, never got notified of an update or anything... it just *appeared* there outta nowhere lol.
Here is a link to show you what it can do.
It is what it says it is, you can manage your device if it gets stolen or lost and remotely wipe it from the comfort of your own home/computer. There are a lot of 3rd party apps that do this (both paid and free) but it's always nice to see Google integrate this into our devices!
there for me as well, never look there so idk for how long/when.
Holy shizzz! Thanks a ton for this contribution. Never realized it or heard of it.
I tried the location feature, worked like a charm. I tried Ring but that didn't work.
Sent from my SPH-L720 using xda app-developers app
got it too! location and ring both worked :good:
Just tried the location and ring and both worked... I would assume "wipe phone" works, but I'll just save that for later
Got it yesterday on my S4 and N7, ring and location works on both. Cool!
Hmm.. I have it on my HTC One GE as well. No idea when it came through.
Sent from my HTC One using xda app-developers app
Something similar. Is the Cerberus app worth it?
Joe0113 said:
Just tried the location and ring and both worked... I would assume "wipe phone" works, but I'll just save that for later
Click to expand...
Click to collapse
thats the thing, it depends on remotely going into stock recovery to wipe the device, us rooted users may not be able to wipe
It was very buggy at first. Wouldn't even locate my device.
Sent from my HTC One using xda app-developers app
scott_0 said:
thats the thing, it depends on remotely going into stock recovery to wipe the device, us rooted users may not be able to wipe
Click to expand...
Click to collapse
Try it!!!
I went ahead and tested it all out. The remote location works great, ring worked and remote wipe worked. Very cool stuff! This was with a converted HTC One to the GE.
Strange I cant get this to work with the phone but my tablet was fin (both rooted) I did disabled a few things from google framework tweaks, not sure if that's the reason.
They are doing a slow rollout. Maybe it hasn't been updated yet.
Sent from my SPH-L720 using xda premium
---------- Post added at 02:22 PM ---------- Previous post was at 02:13 PM ----------
Sent from my SPH-L720 using xda premium
---------- Post added at 02:23 PM ---------- Previous post was at 02:22 PM ----------
oscarthegrouch said:
Something similar. Is the Cerberus app worth it?
Click to expand...
Click to collapse
Yes it is worth it. They have a flashable zip that survives a factory reset. Its just a few euros and you can run it on 5 devices no matter which Google account is used.
Sent from my SPH-L720 using xda premium
I have it and everything is working. I'm rooted w/Blu Kuban mf9.
Sent from my SPH-L720 using Tapatalk 4 Beta
The only way this works is if you keep data on. If you turn it off for whatever reason this service is pretty much null and void since you need an active data signal for this to work.
Does not work for me. Rooted/rebooted and I have the function, but it will not find my phone, ring, etc. I'll keep trying.
i have two phones and both appear on google play but it will only allow me to probe the first phone. changed the "visibility" to "show in menus" setting on google play, didn't make a difference.
edit: found this but i don't have that arrow option to select the other phone. anyone else?
Setting works on both our SGS4's. One rooted stock, one stock. Obviously didn't try wipe. TWRP on rooted so I'm sure it wouldn't work anyway. Nice feature, but you still can't beat Cerberus!
Sent from my digital leash...
travisw0204 said:
The only way this works is if you keep data on. If you turn it off for whatever reason this service is pretty much null and void since you need an active data signal for this to work.
Click to expand...
Click to collapse
I created a Tasker activity to turn on data and gps when it receives a text with a certain message in it. It also marks it as read, deletes it, and locks the screen. I can post it if you want.
Sent from my SPH-L720 using Tapatalk
Anyone else having problems with the play store tonight? I did DG's root earlier, but I think it's unrelated because I didn't notice it until tonight.
I've tried clearing cache and data, in the play store and google services. I've even tried removing and adding my google account with mutliple reboots.
It fixed my original error [RPC:S-5:AEC-0], and now I'm just getting a server error (500).
Anyone else notice this? I want to know if it's google and I need to be patient, or if it's just me and I need to keep troubleshooting.
Thanks!
I also have this issue
Sent from my SAMSUNG-SM-N900A using xda app-developers app
I'm getting error 500 as well.
Sent from my SAMSUNG-SM-N900A using Tapatalk 5
I have the same issue... I have tried clearing app data, doing a restore and even removing all play store updates. Nothing seems to work. I am going to keep trying, but if anyone figures out how to fix it, please post how. :good:
Just tried on a non-rooted phone and it gets the same error
Sent from my SAMSUNG-SM-N900A using xda app-developers app
mdo41 said:
Just tried on a non-rooted phone and it gets the same error
Sent from my SAMSUNG-SM-N900A using xda app-developers app
Click to expand...
Click to collapse
I was 10 seconds from starting a thread myself, getting the 500 error myself as well. I tried all of the following:
1. Go to settings -> Applications -> Manage -> All -> Market
2. Press the Force Close button, press OK to acknowledge this is what you want to do.
3. Press Clear Cache, press OK if it asks you to confirm your actions
4. Exit the screen
5. Go to settings -> Accounts and Sync
6. Click your Google account
7. Press Remove at the top right corner. Press OK to confirm this is what you want to do.
8. Exit the screen
9. Launch Market
10. The Market app will ask you for an account. Put your Google information back in.
11. Once you put the account info in, you'll get the disclaimer. Press OK.
12. Now try to download an app.
But you said you tested it on a non-rooted phone and it gets the same error at least puts me at ease a little. Are you on a custom FW or Stock?
I am on the new root. I have an s4 one another line and it is not rooted at all and it is getting the 500 error
Sent from my SAMSUNG-SM-N900A using xda app-developers app
Just checked a couple of popular youtube videos for this issue and the comments sections are filling up with this same issue!! Example below, so its not just us and thankfully not because I rooted!
Play Store Error Fix Video (with comments from users with same issue)
tinpusher said:
Anyone else having problems with the play store tonight? I did DG's root earlier, but I think it's unrelated because I didn't notice it until tonight.
I've tried clearing cache and data, in the play store and google services. I've even tried removing and adding my google account with mutliple reboots.
It fixed my original error [RPC:S-5:AEC-0], and now I'm just getting a server error (500).
Anyone else notice this? I want to know if it's google and I need to be patient, or if it's just me and I need to keep troubleshooting.
Thanks!
Click to expand...
Click to collapse
I'm convinced it's on Google's end. I started having problems on my 1st gen Nexus 7 tablet. After fighting it for a half hour I decided to see if my Evo 4G phone was also having problems, and sure enough it is too.
Searching google for "google play store error" discussions in the last 24 hours I am seeing lots of other people chattering about problems too.
Me too, stock
Sent from my SM-N900W8 using xda app-developers app
HunterZ0 said:
I'm convinced it's on Google's end. I started having problems on my 1st gen Nexus 7 tablet. After fighting it for a half hour I decided to see if my Evo 4G phone was also having problems, and sure enough it is too.
Searching google for "google play store error" discussions in the last 24 hours I am seeing lots of other people chattering about problems too.
Click to expand...
Click to collapse
I'm rooted via DesignGears method and am also having this issue. So weird, just like an hour ago I was re-downloading all my apps after reflash and had no problems
Guys no don't troubleshoot it's not you its google. The server is down at the moment.
Sent from my SAMSUNG-SM-N900A using Tapatalk 5
agent929 said:
Guys no don't troubleshoot it's not you its google. The server is down at the moment.
Sent from my SAMSUNG-SM-N900A using Tapatalk 5
Click to expand...
Click to collapse
Thanks for the update. I was trying every possible solution with no avail
Sent from my SAMSUNG-SM-N900A using Tapatalk 4
No problem
Sent from my SAMSUNG-SM-N900A using Tapatalk 5
Looks like it's up. I've just installed and update 6 apps successfully.
Back up for me as well, 2 apps downloaded
Yeah, Had all my friends with different devices telling me it was down for them too. But all is better now and its working!