[Q] Broken screen data recovery Z1 - Xperia Z1 Q&A, Help & Troubleshooting

Hey guys, first time poster long time lurker here, so hope I'm doing everything right!
So I dropped my beloved Z1 last night, and unfortunately the screen cracked from top to bottom. Its insured so i will be sending it off, but I'm worried that instead of getting repaired its going to be replaced. I want to create a complete backup so if i do get a new phone i can just load all my data on to it and have it running like my old phone.
Usually id use the sony transfer tool for it, but the touch screen has become non responsive and thus i cannot unlock the phone to download the app from the play store. My phone is running stock android and isn't rooted so is there a way to do a complete backup of the phone? Luckily most of the data is on my SD card which I've taken out, but there are still some photos/videos on the actual phone itself which id like to get back, and a couple of unread messages that id also like to see if possible.
Any help will be much appreciated!
Thanks !

Get a USBOTG cable and use a mouse.

Cheers mate! I've managed to find an old mouse and a USBOTG cable and to my surprise it actually works! Now just have to make sure everything is backed up!

Related

[Q] Foce close error all installed apps not showing 2nd time...

Hi,
I have a rooted GT-i9000m (bell Galaxy S Vibrant). I used the one click lag fix to root my phone and it works fine.
A few days ago out of no where all the apps started auto closing as soon as i opened them and then both the menu and back touch buttons lit up and the screen went black. I held the power down till it rebooted only to get and error with com.android.calendar even tho I never use the app. When it finish's booting none of my installed apps are showing.
The first time it happened with com.android.app and I did a full wipe and factory reset and just reinstalled everything.
Ideally I don't want to system reset to factory settings again and lose all my files and notes that i copied back on to the phone 2days ago...
Please note I have tried clearing the data for the calendar app in settings -> apps and i cleared the calendar back up. My problem is that none of my installed apps are showing...
(Update) I also cant reinstall or update apps due to a Installation error - Insufficient storage. But there's room on both SD cards. I also set 850mb for apps when i did the one click lag fix and i don't have 850mb of apps installed.
(Update 2) I did a factory reset again this time i didn't format the internal and external SD cards. (It works like new again) Thus I got to keep all my personal files and ring tones ect. The only thing that was deleted that I didn't back up is my Notes. This leads me to my new question whats best for backing up apps on a rooted SGS (bell Vibrant)?
If anyone has answers they would be much appreciated.
i had the same problem
install rom manager from the market place
there is a option in there "Fix Permissions" just run that and it will fix it up for you
only takes 1-2min to run
Tried what you said but i cant install anything... I get Installation Error - Insufficient storage available.
I now understand the cause of the problem. I change my battery once and some times twice a day. At first I would wait for the long shut down (untill the screen goes totaly black) and then take off the back and swap out the battery. At least 3 times the phone would boot up and ask me for the network unlock code (I bought the unlock code directly from bell for 75$). I found this rather annoying so i tried just taking the battery out wile it was on (idle) and it appeared to work flawlessly at least 20-30 times before the phone would start to do an endless force close loop cycle. This kept forcing me to do a factory reset on the phone. I can only assume the one click lag fix and my disregard for the need of the shutdown before removing the battery must be all the cause of my problems.
I will try and see if my phone is more stable with out the one click lag fix.
nope that is not the cause of the problem
but it sounds like you are another victim of the lag fixes that is killing your internal SD card.
not the fault of the lag fix, it just make the problem apear sooner than later
I have been having a similar issue and I'm using Voodoo lagfix. I think it's because I took the battery out before it had completely shut down.
read this
http://forum.xda-developers.com/showthread.php?t=793404
Well the phone bit the dust today. I opened up google maps to look up an address and it crashed with the usual error. So i rebooted the phone and now it stays stuck at the boot logo. (the glowing S with both touch keys staying lit) So i did the recovery thing again but this time I had to do the Vol-up + home + power in order to get the phone working some what. IDK but it wont let me log into my google account to sync my contacts. My APN settings are correct and working and I even tried off my Wifi at home. I'll just hope its a google problem and not my phone acting up. Thanks for the pointer to the bad internal SD. That may be the problem kinda hard to prove it to Samy thoe...
I get force close errors after about 4-7 days of use. Now its gotten worse. A few days ago I was looking up an address and my phone crashed and rebooted it self. It then hug at the S boot logo for 20mins. I got to my friends apartment building to find my phone still stuck at this boot logo. I couldn't remember his apartment number or buzzer code... Normally i just check my contacts list and buzz the code. I was standing out side in the Canadian fall cold wind trying to get this phone to work... OMG i almost just smashed it on the spot. Anyways I remembered about something i had read on this forum about the recovery mode ( i had used it to root ) so i tried that out got the little menu and tried every option before having to do the dreaded factory reset. Well nothing work with the exception of the factory reset it got my phone working in about 5mins... LOL
Anyways I thought I might try upgrading the firmware when I got home. What a mistake... I cant control my phones MP3 player via my bluetooth car stereo any longer. Tried everything even a factory reset and formatting the internal and external SD's. I tried running it with out rooting it again and with out the lag fix in hopes that I wouldn't get a force close error. Wouldn't you know it about 5 hours after the factory reset un-rooted just after i finish coping over all my music. I get a force close error! So I tried again and this time the phone ran for about 30hours before it started giving me force close errors about the email now...
Sigh I've tried just about everything in my power to make this phone work. So I assumed it must be the phone... I called Samsung up to get a RMA going... Wouldn't you know it they tell me that I have to call my carrier to get it RMA/repaired. I try to explain that I bought the phone with out a contract and bought the unlock code from Bell so I could use it on Fido. They tell me to call Fido... ROFL Fido wouldn't even give me their APN settings when i got this phone so knew they would be of no help. They don't even have one android phone in their line up i tell the sammy rep. So they tell me I should go back to the Bell store I bought it from to get it repaired/RMA'ed.
I doubt Bell will be of much help but here's hoping.
Do you think my phone is broken, bad flash, buggy memory, ect and needs to be RMA'ed?
Update...
I got my phone back from repairs 2 weeks ago. They flat out replaced the phone for a new one. This was a huge headache for me because the new one wasn't unlocked. Took Bell 2 hours to get the new one unlocked wile my wife waited out side double parked downtown! (I thought it would be a quick pick up and I would be out) The blue-tooth works flawlessly again!!
Much to my dismay the replacement phone has started acting up much like my first one did. It gets several force close errors a day and has gotten to the point where it no longer can send or receive text messages (using Handcent). The stock Music Player app also force closes at random with more frequently. It looks like I got another Lemon. This time around I did NOT root, lag-fix, or flash firmware. I will be sending it for repairs as soon as I can afford to buy another phone to use wile this one is off at repairs. My back up phone is a 3~ year old Iphone3g that my son has made his... (cracked screen, vol rockers dont work, power button is jammed in, the LCD screen it self is bleeding on the top edge)
The Vibrant never let me down other than as a phone. As a divx player or using all-share it rocks! I use these features A LOT to play my 720p divx movies on any TV or the projector in the bedroom .
with that being said I might keep the phone just as a portable movie player to bring from place to place and put my sim in something more stable.

[Q] How to secure my phone (Xperia Z) before sending away for repair?

This is a bad week. Yesterday I dropped my Xperia Z onto the pavement, and it got a major damage at the polyamid frame on the upper right corner. It could have benn worse. no display or back glass broken. Oh, and the cover for the headset plug has to be replaced, too. See the sad picture attached. Repair will cost about 112 Euros (and I think another 100 Euros for spare parts) Today my SanDisk 32GB micro SDHC died from one second to another. Completely dead. It's not even recognized anymore, regardless in which PC or Android Device I put it in.
However, enough self-pity, my question is: How do I secure my whole phone from curious repair-workers? My smartphone is essentially full of sensible and private Data. Emails, Texts, Photos, all the Apps with stored Logins (Facebook and the likes).
My first idea is the Android built-in Encryption under Settings > Security > Encrypt Phone. I've never done that, because it says it takes a whole hour, and there is no information about this encryption can be reverted. Because maybe some App stops working, or it makes the whole phone slow. And now the most important question: Is it worth the effort? Is it really secure facing an autorized sony repair staff member?
Secondly I came up with the thougt of doing a backup. Maybe the Repairman calls me and says he has to do a full service test to ensure every internal bit an piece is still working after repair. Which might mean he has to have access to the phone (and the service menu). Since I have encrypted and locked my phone, this can only be done via factory reset. So I should have an complete backup. Has anyone ever tried the built in backup and restore? Does it really backup everything? Every App, evry Data, every setting (widgets and stuff), well plain and simple - a copy of my phone current state? At the moment it only offers me to backup system files and data, might be due to the fact that there is no sd-card and the internal memory has not enough space.
Any other backupsolutions? My phone is not rooted, and rather shouldn't be (warranty issues)
besserde said:
This is a bad week. Yesterday I dropped my Xperia Z onto the pavement, and it got a major damage at the polyamid frame on the upper right corner. It could have benn worse. no display or back glass broken. Oh, and the cover for the headset plug has to be replaced, too. See the sad picture attached. Repair will cost about 112 Euros (and I think another 100 Euros for spare parts) Today my SanDisk 32GB micro SDHC died from one second to another. Completely dead. It's not even recognized anymore, regardless in which PC or Android Device I put it in.
However, enough self-pity, my question is: How do I secure my whole phone from curious repair-workers? My smartphone is essentially full of sensible and private Data. Emails, Texts, Photos, all the Apps with stored Logins (Facebook and the likes).
My first idea is the Android built-in Encryption under Settings > Security > Encrypt Phone. I've never done that, because it says it takes a whole hour, and there is no information about this encryption can be reverted. Because maybe some App stops working, or it makes the whole phone slow. And now the most important question: Is it worth the effort? Is it really secure facing an autorized sony repair staff member?
Secondly I came up with the thougt of doing a backup. Maybe the Repairman calls me and says he has to do a full service test to ensure every internal bit an piece is still working after repair. Which might mean he has to have access to the phone (and the service menu). Since I have encrypted and locked my phone, this can only be done via factory reset. So I should have an complete backup. Has anyone ever tried the built in backup and restore? Does it really backup everything? Every App, evry Data, every setting (widgets and stuff), well plain and simple - a copy of my phone current state? At the moment it only offers me to backup system files and data, might be due to the fact that there is no sd-card and the internal memory has not enough space.
Any other backupsolutions? My phone is not rooted, and rather shouldn't be (warranty issues)
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=2116920
There you go.
But anyways, I'd say root your phone install cwm and do a nandroid backup. Save the backup file(s) somewhere else (not on your phone duh). Then do a factory reset and send the phone like that.
Dsteppa said:
http://forum.xda-developers.com/showthread.php?t=2116920
There you go.
Click to expand...
Click to collapse
I wasn't sure if my question concerning encryption is right in the Troubleshooting forums. But if so, maybe an admin can move the thread?
According to your answer I assume the aformentioned stock backup solution isn't that useful at all?
What's with the encryption security?

[Q] Is it Dead?

Ok so tonight on my way home from the movie theater while riding the Harley i run into a down pour, now the hero is in the saddle bag which i was hoping would keep it safe, dry and happy, unfortunately that wasn't to be.
i get home and after getting the phone i go to look to see if i have any missed messages and find that it seems to have turned off, upon attempting to boot it goes to fastboot mode.
i currently have it sitting in a bowl of rice to try to dry it out, but does the fact that it still attempts to boot at all mean there is hope for my little hero?! I <3 that phone it's been so loyal! Even though i'm currently considering upgrading i'd like to get a backup of some stuff i haven't backed up recently before changing phones.
ok so it boots up now, my only problem is that the screen won't unlock now, i've tried changing out the glass touch screen to one i know works and that's not doing it, so does this mean i'm SoL? that something on the motherboard has gone wrong?
even though i'm not getting any responses going to update, couldn't find a way to unlock the screen with the touch screen not working, now that being said, i did find a command to pull my mms/sms database through ADB, now when i get a new phone will i be able to paste this database file in and it compile automatically, once i get root access that is?
Yes. Transferring the messages shouldn't be a problem.
What phone did you get?

[Q] move to anther d3?

In preparation for upgrading to a Moto X I had them replace my wife's old D3 (with another D3, if you can picture the dusty warehouse that must have THESE spares..) Anyway, what's the more straight-forward way to move from the old one to the new one? The only thing wrong with the old one was a flaky keyboard, so it's accessible for the process.
The old one is rooted and has a 32gb microSD card. Both the old & new are running 5.7.906
The one thing I haven't done yet is activated the new phone (did the four corners green guy skip). The SIM card is not inserted in either phone at the moment. I'm loathe to spend the likely HOUR on the phone it'd take with Verizon and then if the new phone "doesn't work" I'd have to do the dance all over again. Let me get the phone set up first...
I thought I was headed in the right direction by first rooting the new one (via the motofail method) which seemed to work. I then bought and loaded the $3 CWM tool. I used that to create a backup on the old phone to it's SD card. Also, seemed to work. Also downloaded the CWM app onto the new phone, powered off, brought the SD card over, powered up, used the app to reboot into recover and reloaded the backup. Seemed OK. Lots of stuff 'looked like' it was present and usable. I wanted to then go and whack out the bloatware.
But now the new phone reboots. Not right away, it takes a few minutes but then, with no messages on the screen, it just spontaneously reboots. It only seems to do this if the USB cable is connected and USB debugging mode is selected.
It does not reboot unless USB debugging is enabled.
Ok, so perhaps I've missed some critical steps or something. It's been a while since I had to do this sort of thing and this is a pretty old phone. I'm inclined to think there's and ADB driver issue here. But I'd like to be sure to head in the right direction before making a bigger mess.
Suggestions?
Random reboots after moving CWM backup to new D3?
Just when I thought everything was done... bam, it reboots randomly.
I had a D3 with a flaky keyboard. Got a replacement since it's been covered. Going to decommission it next week with a Moto X.
Got the replacement D3 (hoped for a D4 but they STILL have stock of replacement D3's). Old one was rooted and had the D3 Bootstrap app on it. Booted into CWM and made a backup to a blank 4GB microSD card.
Rooted the new D3 using motofail. Loaded the D3 Bootstrap app and restored the backup made from the old Droid3. Seems to 'take'.
But then I started getting random reboots. Thought it might be just related to the USB debugging, so I turned that off. Seemed to stop rebooting.... for a while. STFW said WiFi networks can be problematic, so I deleted all the old networks and turned off WiFi. No love, still reboots.
In fact, while I've been typing this it's rebooted twice.
Ok, so before I subject myself to the utter nonsense that is Verizon support, what steps should I take to narrow down whether it's an issue with the phone or the way I did the restoration to it?
HELP!
I'm thinking I would have taken the old motherboard, and slapped it in the new phone. Just an idea....
Dougnsalem said:
I'm thinking I would have taken the old motherboard, and slapped it in the new phone. Just an idea....
Click to expand...
Click to collapse
Given it was insured there wasn't really any need, other than the possible quicker turn-around. They sent the replacement's replacement in just two days more, so it wasn't a big wait. That one has been fine.
Meanwhile the Moto X was shipped Fedex signature-required, and the driver didn't wait long enough for me to get out of the shower. Nor did they respond to a phone request asking the truck to circle back around later. So presumably it'll be delivered later today.

Broken screen. Fully stock. How can I backup before I send it back to Simplesurance?

Hey guys!
I dropped my phone. I liked it so much I kept it stock. Not even debug mode is turned on.
The phone works but I cant see anything and it does not sense my finger on the glass.
I will have to send it back, maybe they change it to a new phone. Is there any possibility to save my photos?
Thank you!:crying:
I'd say no. You should be backing up your data before a disaster happens, not trying to find a way afterwards.

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