[Q][SOLVED] Phone will not respond when trying to update - Sony Xperia T, TL, TX, V

I have the Xperia T and I am trying to update to 4.3, I had tried to use flashtool, but the phone isn't recognised by the computer when I plug in the cable holding the down button. Now the update is finally here for me I tried using PCC but again having the same issue. I have tried two different computers and all the USB ports on them. I have also fully switched off the battery (holding down the power and up button keys for 10 seconds).
I am stumped as to what is wrong with the phone??
thanks

Can no one suggest anything I could try? I have a feeling its a hardware fault, but it seems like a strange one at that... I dont know if its related but the phone also sometimes doesn't wake from sleep, it seems to be awake but the screen is not on, which requires me to do a hard restart
I am really desperate! thanks

adsada arc said:
Can no one suggest anything I could try? I have a feeling its a hardware fault, but it seems like a strange one at that... I dont know if its related but the phone also sometimes doesn't wake from sleep, it seems to be awake but the screen is not on, which requires me to do a hard restart
I am really desperate! thanks
Click to expand...
Click to collapse
turn of your phone. open flashtool. do not connect the phone to pc. select the firmware and click on flash,. after a few seconds it asks for the phone to connect. the hold the vol - button and plug in the usb. release the vol - button after the green light turns on. this may solve your issue

romeoofair said:
turn of your phone. open flashtool. do not connect the phone to pc. select the firmware and click on flash,. after a few seconds it asks for the phone to connect. the hold the vol - button and plug in the usb. release the vol - button after the green light turns on. this may solve your issue
Click to expand...
Click to collapse
I have tried this, and it still does not work
thanks for the suggestion though

Interesting update (well not really), but I did some troubleshooting and stuff and found that when plugging my phone into the charger when it is switched off, it doesn't respond either (i.e. boot up). So I have a feeling that its the actual phone with a fault such as damaged pin in the usb port that relates to power when the phone is switched off?

adsada arc said:
Interesting update (well not really), but I did some troubleshooting and stuff and found that when plugging my phone into the charger when it is switched off, it doesn't respond either (i.e. boot up). So I have a feeling that its the actual phone with a fault such as damaged pin in the usb port that relates to power when the phone is switched off?
Click to expand...
Click to collapse
I have the same problem.
When the phone is turned off it won't charge, either wiht the wall charger or with the USB cable connected to the computer.
I've sent an email to SONY but they told me so sent it to tech support.
It's not very easy to do it where I am so I'm looking for some other options.
I also noticed it when I was trying to update to 4.3.
PC Companion isn´t a solution since it asks to connect the phone to the PC while turned off pressing the volume down button, even to try the repair.
Can someone help?

Found the issue here http://forum.xda-developers.com/showthread.php?t=2018466
Such a weird problem, but unplugging and reconnecting the battery solved all the issues I was having!
FrankieZero said:
I have the same problem.
When the phone is turned off it won't charge, either wiht the wall charger or with the USB cable connected to the computer.
I've sent an email to SONY but they told me so sent it to tech support.
It's not very easy to do it where I am so I'm looking for some other options.
I also noticed it when I was trying to update to 4.3.
PC Companion isn´t a solution since it asks to connect the phone to the PC while turned off pressing the volume down button, even to try the repair.
Can someone help?
Click to expand...
Click to collapse
Have a look at the thread link above, very simple to solve just take off the back cover and disconnect the battery for a couple of minutes

Related

Flashed Xperia T with DooMKernel - Now Bricked?

Hi Guys,
Flashed v2 of the kernel using flashtool and it seemed to randomly reboot and crash and be quite laggy etc for some reason.
Rebooted the phone a few times and phone seemed to work and went into sleep. Tried to turn phone on and it is acting as if the battery is as flat as a pancake, no lights nothing on the screen and won't turn on.
Have tried to charge it overnight and still nothing.
Only used the phone for 2days so not sure if it has bricked or it is just a coincidence and the phone was faulty?
Xperia T was running Android 4.1.2 Build 9.1.A.0.489 with bootloader unlocked
Thanks
karlywarly said:
Hi Guys,
Flashed v2 of the kernel using flashtool and it seemed to randomly reboot and crash and be quite laggy etc for some reason.
Rebooted the phone a few times and phone seemed to work and went into sleep. Tried to turn phone on and it is acting as if the battery is as flat as a pancake, no lights nothing on the screen and won't turn on.
Have tried to charge it overnight and still nothing.
Only used the phone for 2days so not sure if it has bricked or it is just a coincidence and the phone was faulty?
Xperia T was running Android 4.1.2 Build 9.1.A.0.489 with bootloader unlocked
Thanks
Click to expand...
Click to collapse
Flash the stock kernel that i linked in that thread. Its on the first or second page of his thread
gregbradley said:
Flash the stock kernel that i linked in that thread. Its on the first or second page of his thread
Click to expand...
Click to collapse
Thanks for your reply
I can't seem to get a response when connecting the phone via USB to the PC.
Tried holding the volume up button whilst connecting the USB and also with the volume down button to no avail.
Any ideas?
karlywarly said:
Thanks for your reply
I can't seem to get a response when connecting the phone via USB to the PC.
Tried holding the volume up button whilst connecting the USB and also with the volume down button to no avail.
Any ideas?
Click to expand...
Click to collapse
to get into fastboot try this.
Hold volume up button. Keep it pressed. Insert USB cable. Now press and hold the power button untill the phne vibrates and immediatley let go of both buttons
gregbradley said:
to get into fastboot try this.
Hold volume up button. Keep it pressed. Insert USB cable. Now press and hold the power button untill the phne vibrates and immediatley let go of both buttons
Click to expand...
Click to collapse
No joy unfortunately, just tried this on another PC to rule that issue out as well.
It's looking like i'm going to have to send it back for a repair me thinks?
gregbradley said:
to get into fastboot try this.
Hold volume up button. Keep it pressed. Insert USB cable. Now press and hold the power button untill the phne vibrates and immediatley let go of both buttons
Click to expand...
Click to collapse
I know i'm probably clutching at straws, but is there absolutely anything else I could try?
Put it on charge and eave it for 24 hours.
Sometimes this brings it back to life.
I take it you have done the hold power button and volume up button for 30-40 seconds untill it vubrates 3 times and then tried to turn it on.
gregbradley said:
Put it on charge and eave it for 24 hours.
Sometimes this brings it back to life.
I take it you have done the hold power button and volume up button for 30-40 seconds untill it vubrates 3 times and then tried to turn it on.
Click to expand...
Click to collapse
Yeah, tried that a few times, unfortunately nothing happened no vibrate or anything.
Will try putting it on charge again for 24 hours and then see what happens, had the phone on charge at the plug socket for around 8 hours last night but nothing change, no charging light or anything else.
I will try sending it back to the supplier I got the phone from if it doesn't spring back to life after charging for 24hours , I'm presuming that in the UK it could be just a simple swap?
Depends on the retailer/network. I worked for a UK network for 5 years. Outside of 7 days a device went off for a repair. Cpw do a 28 day exchange, not sure about all networks etc you'd have to check the returns policies.
Sent from my LT30p using xda premium
av4tar said:
Depends on the retailer/network. I worked for a UK network for 5 years. Outside of 7 days a device went off for a repair. Cpw do a 28 day exchange, not sure about all networks etc you'd have to check the returns policies.
Sent from my LT30p using xda premium
Click to expand...
Click to collapse
I think what I should be asking really is that if they insist on a repair, would they go the whole hog to test if it had been flashed with non sony stuff, would that be highly likely or just simply swap the motherboards without question?
gregbradley said:
Put it on charge and eave it for 24 hours.
Sometimes this brings it back to life.
I take it you have done the hold power button and volume up button for 30-40 seconds untill it vubrates 3 times and then tried to turn it on.
Click to expand...
Click to collapse
I've let the phone charge for a few hours and now when trying to turn on the phone, the notification led now flashes red where as before it would not do anything when trying to turn on.
When connecting the phone to PC it still isn't detected.
Ive tried to search for what the notification colours mean but couldn't really find anything.
Is this anything hopeful?
karlywarly said:
I've let the phone charge for a few hours and now when trying to turn on the phone, the notification led now flashes red where as before it would not do anything when trying to turn on.
When connecting the phone to PC it still isn't detected.
Ive tried to search for what the notification colours mean but couldn't really find anything.
Is this anything hopeful?
Click to expand...
Click to collapse
Yes, but leave it on charge untill tomorrow...then try the hard reset and turn on.
Then just keep it on the charger. Red led means low battery
Sent from my phone using XDA Premium
gregbradley said:
Yes, but leave it on charge untill tomorrow...then try the hard reset and turn on.
Click to expand...
Click to collapse
Plugged it back in to the wall charger and it had a solid red light for around 5mins which I haven't had before when trying to charge it.
Will leave it plugged in now till tomorrow.
Thanks for your help so far
From my experience the warranty states if you modify the software it voids the warranty. If it's bricked it could be a pcc brick, a friends XT died that way.
So an engineer may just say it's faulty and exchange it. Hard to say but from what you've said it may come back on now it's charging.
Similar issue with my xperia s but it came back on after several minutes
Sent from my LT30p using xda premium
gregbradley said:
Yes, but leave it on charge untill tomorrow...then try the hard reset and turn on.
Click to expand...
Click to collapse
Hi Greg,
Left the phone on charge over night and have tried connecting the phone to PC and managed to get some kind of response when holding either the volume up button or volume down button and connecting to PC and detects the phone as a USB input device for just a second or so, the phone will then have a red LED light again after this.
I connected the phone to PC so I could monitor anything that happened easier and noticed that every now and then the red light will come on for a few seconds and then go off again.
Could I possibly have not left the phone on charge long enough at the plug socket?
Hi,
I had the same problem. When the light turns red wait until the light goes out. Make sure you have flashtool open and make sure you only flash the kernel. Now when the red light goes out hold volume down and plug in the usb cabel connecting to your pc, a green light wil appear. Now really fast flash only the kernel. The phone will go into a bootloop once and goes out again. Now put on the homecharger and wait untill it is about 50 percent. Now put the phone on and everything works as before.
Sent from my LT30p using xda app-developers app
Zoeriva said:
Hi,
I had the same problem. When the light turns red wait until the light goes out. Make sure you have flashtool open and make sure you only flash the kernel. Now when the red light goes out hold volume down and plug in the usb cabel connecting to your pc, a green light wil appear. Now really fast flash only the kernel. The phone will go into a bootloop once and goes out again. Now put on the homecharger and wait untill it is about 50 percent. Now put the phone on and everything works as before.
Sent from my LT30p using xda app-developers app
Click to expand...
Click to collapse
Can I flash with any stock Kernel that is made for the Xperia Tor does it need to be a particular one that will match the firmware that is on the phone?
karlywarly said:
Can I flash with any stock Kernel that is made for the Xperia Tor does it need to be a particular one that will match the firmware that is on the phone?
Click to expand...
Click to collapse
flash the stock kernel for your FW.
Load the FW into flashtool and exclude everything except kernel.
gregbradley said:
flash the stock kernel for your FW.
Load the FW into flashtool and exclude everything except kernel.
Click to expand...
Click to collapse
There doesn't seem to be a Build 9.1.A.0.489 (phone had android 4.1.2 and phone is factory unlocked) in the Kernal section in your thread unless I am missing the point?
Downloaded the stock kernel that was in the DooMKernal thread you posted but that doesn't seem to be compatible with flashtool as it is in img and elf files
Sorry for acting dumb.

[Q] Xperia Z Wont turn un unless usb connected

Hello
Recently i've bought an broken screen Xperia Z, for repair it (i got it like $300 bucks cheaper) and i was ready to buy the screen, but i battery was drained and i could not test it right, when i connected to the charger, it started red light, vibrate, then 3 continuous vibes, read on the internet, OK BATTERY DRAINED, i left it charge THE WHOLE NIGHT, and when i woke up in the morning it was orange (charging), later in the day it was green (charged) but when i disconnect it, it wont turn on anyways, when i connect it to a pc, it goes blue light (wich later i read it was fastboot mode). i read for making a repair with PCC, but it didnt fixed it, then i flashed it with Flashtool, with the latest software (wich had the Sudden death issue fixed) no luck. it wont boot. for it to boot, i have to connect it to PC and with fastboot run "fastboot continue", but most of the time, it reboots and goes redlight and vibrate 3 times then reboot, so i press the power button and it enters fastboot mode (if connected to PC) or loads charging if connected to wall charger, but it reboots again and goes to redlight vibrate reboot, sometimes it stay charging or in fastboot mode, but only "works" if connected in the USB.
when it stays in fastboot, i do "fastboot continue" and it loads the OS, and it works (well, the things i can do with a broken LCD/Touchscreen, i put my sim card and could call it, and it works, but i cant pick up the call). i can explore the phone memory etc. but if it reboots or if i disconnect the USB, it will almost always turn off. i havn't found a solution (or idea) of what can happen, i dont know if its normal since it has broken lcd/touchscreen or it definitely have a huge problem,
any ideas?
thanks in advance!
Maybe the battery is damaged, and the phone knows it and boots into some sort of safe mode to spare internal damage? When the is has booted you can take screenshots with adb if you have usb debugging enabled. Maybe try see if the os says the battery is damaged?
Sent from my HTC Sensation XE with Beats Audio Z715e using Tapatalk 2
heavy_metal_man said:
Maybe the battery is damaged, and the phone knows it and boots into some sort of safe mode to spare internal damage? When the is has booted you can take screenshots with adb if you have usb debugging enabled. Maybe try see if the os says the battery is damaged?
Click to expand...
Click to collapse
Well, actually it doesnt seem the battery is damaged, fisically looks ok and it holds charge, i cant debug because usb debugging comes off by default when flash stock software.
blackknigt said:
Well, actually it doesnt seem the battery is damaged, fisically looks ok and it holds charge, i cant debug because usb debugging comes off by default when flash stock software.
Click to expand...
Click to collapse
Correct me if i am wrong but does the xperia z not support usg-otg and mhl? You could rig the phone up to the tv with a mhl-hdmi cable and maybe use a usb mouse to select things, and enable usb debugging?
Sent from my Nexus 7 using Tapatalk 4
Nice idea, now i need to find who in this country (DR) have that adapter
i ordered the LCD screen assembly for repair it myself, but im still concerned about this, as i dont know if it will boot up anyways
my phone right now isnt booting. but as i cant see images i dont know what is it showing.
i noticed the touch screen is working indeed. (when booted, it plays sounds when tapping)
i will wait till the lcd assembly arrives. any ways, any other ideas on what may happen?
the ex-owner of the phone said it started like that when it fell and broke the lcd.
OK now, i've installed the LCD, the phone works, its ON, BUT the Volume Up button and the Power Button does not work when the phone is ON,
the Vol UP button seems always be pressed cause when i press the power button for some seconds, the Phone restarts and not power off or lock/unlock
Service tests: None of these buttons where recognized.
any ideas on any hardware fixes i could try?
I FIXED IT!!
dissasembled the phone, took out the side button flex cable and the volume up button on the flex was dirty, so it was having a false contact. (wich made the button always be pressed)
I took out the yellow tape and cleaned with alcohol and a needle (its so freakin small) and put the tape again and assembled the phone and voila! IT WORKS OK!!
Yes the vol up button pressed means u get fastboot. Now that you fixed the problem and repaired the phone enjoy. Btw nice job getting it up and running.
[email protected] Z

Phone wont boot (only while USB is connected)

I'm having the weirdest problem.
My Xperia Z wont boot up, it will only boot when i have USB in my PC and connected to the Xperia Z.
When I disconnect the USB the phone shuts down in about 3-15 seconds.
I tried to reflash the stock tft via Flashtool.
I tried to reflash via SUS
I tried to reflash/repair via PC Companion.
At the moment stock firmware is installed but the problem is still there.
I tried to Google but I cant find anyone with the same problem.
Please help!
What's your battery like because to me is sound like a battery problem, USB is supplying power and a soon as you remove power it dies,
Boot phone up and do a service test on battery *#*#service#*#*
A maybe completely wrong
P. S. Have you had your phone near water what colour is the paper under your tabs (should be white not pink)
Sent from my C6603 using xda premium
i have the same thing ...
midego said:
I'm having the weirdest problem.
My Xperia Z wont boot up, it will only boot when i have USB in my PC and connected to the Xperia Z.
When I disconnect the USB the phone shuts down in about 3-15 seconds.
I tried to reflash the stock tft via Flashtool.
I tried to reflash via SUS
I tried to reflash/repair via PC Companion.
At the moment stock firmware is installed but the problem is still there.
I tried to Google but I cant find anyone with the same problem.
Please help!
Click to expand...
Click to collapse
I have the exact same problem! have you found a solution yet? i'm thinking it's a hardware problem because of the fact that i have had this problem on different ROMs and even when i flashed it back to original firmware using sony's flastool.
The battery test under *#*#service#*#* says there's nothing wrong with it...
It's getting really frustrating actually... Phone is practically unuseable...
i think your phone does not turns off, im having the exact same problem, try put the screen to sleep every 30 minutes, if it last 30 minutes with the screen on, then your phone is having the same problem i have:
something like the volume up button "always pressed" so the power button doesnt react because its like detecting hard reset combination.
if the screen sleeps, you press the power button it does not come up, if you connect the usb, screen comes up. phone is not off.
if its like that, im glad i helped at least identify the problem (if you find a solution other than sending to sony (they'll charge me because my warranty is void) PLEASE TELL ME
EDIT: I FIXED IT!!
http://forum.xda-developers.com/showthread.php?p=44980996#post44980996
blackknigt said:
i think your phone does not turns off, im having the exact same problem, try put the screen to sleep every 30 minutes, if it last 30 minutes with the screen on, then your phone is having the same problem i have:
something like the volume up button "always pressed" so the power button doesnt react because its like detecting hard reset combination.
if the screen sleeps, you press the power button it does not come up, if you connect the usb, screen comes up. phone is not off.
if its like that, im glad i helped at least identify the problem (if you find a solution other than sending to sony (they'll charge me because my warranty is void) PLEASE TELL ME
EDIT: I FIXED IT!!
http://forum.xda-developers.com/showthread.php?p=44980996#post44980996
Click to expand...
Click to collapse
delete

Completely bricked Xperia Z

I was just playing around trying to move apps onto my new micro sd card. I rebooted several times. But suddenly when I rebooted one more time, the screen turned black. It was supposed to reboot into recovery (CWM). So I tried to turn it on again. Nothing happened. I also tried to press power button + vol up. Nothing happened. No light when charging either. I really really really need some help
ende124 said:
I was just playing around trying to move apps onto my new micro sd card. I rebooted several times. But suddenly when I rebooted one more time, the screen turned black. It was supposed to reboot into recovery (CWM). So I tried to turn it on again. Nothing happened. I also tried to press power button + vol up. Nothing happened. No light when charging either. I really really really need some help
Click to expand...
Click to collapse
Does your phone vibrate when you press power + vol up? Can you get it into flashmode?
If your pc recognizes the phone as qhsusb_dload or something like qloader it's hard bricked and there's nothing left you can do..
St.Jimmy90 said:
Does your phone vibrate when you press power + vol up? Can you get it into flashmode?
If your pc recognizes the phone as qhsusb_dload or something like qloader it's hard bricked and there's nothing left you can do..
Click to expand...
Click to collapse
Nothing happens, its not vibrating, its not charging, and nothing happens when I plug it into my computer. I am a little bit experienced, so I know what to do if I atleast could get it into flashmode
ende124 said:
Nothing happens, its not vibrating, its not charging, and nothing happens when I plug it into my computer. I am a little bit experienced, so I know what to do if I atleast could get it into flashmode
Click to expand...
Click to collapse
Does the led flash red if you hold down power and vol up while you plug it into your pc?
St.Jimmy90 said:
Does the led flash red if you hold down power and vol up while you plug it into your pc?
Click to expand...
Click to collapse
No flashing LED, no vibrating, nothing.
I'm afraid to say this but it seems your phone is hard bricked... Try to do a rubber band across it so that the power button and vol up buttons get pressed all the time and plug it into your wallcharger. If that doesn't help bring it to your local sony service centre and let them repair it although they will very likely charge of a service fee.
Good luck mate!
Gesendet von meinem C6603 mit Tapatalk
St.Jimmy90 said:
I'm afraid to say this but it seems your phone is hard bricked... Try to do a rubber band across it so that the power button and vol up buttons get pressed all the time and plug it into your wallcharger. If that doesn't help bring it to your local sony service centre and let them repair it although they will very likely charge of a service fee.
Good luck mate!
Gesendet von meinem C6603 mit Tapatalk
Click to expand...
Click to collapse
Thank you, I will try that. It is really weird, the last thing I did was pressing the restart in recovery button.
I bricked my phone while trying to unlock bootloader (didnt wait for the command prompt to complete the process) and later my pc was recognizing it as qhsusb_dload. But my volume buttons were working and I used the Sony update service to restore it.
waji97 said:
I bricked my phone while trying to unlock bootloader (didnt wait for the command prompt to complete the process) and later my pc was recognizing it as qhsusb_dload. But my volume buttons were working and I used the Sony update service to restore it.
Click to expand...
Click to collapse
I've used that tool several times when I softbricked my phone or didnt have a backup xD
ende124 said:
I've used that tool several times when I softbricked my phone or didnt have a backup xD
Click to expand...
Click to collapse
You should leave it for charging for a while and then check, maybe the battery is dead.
waji97 said:
You should leave it for charging for a while and then check, maybe the battery is dead.
Click to expand...
Click to collapse
Its weird how it ws completely fully charged wen it passed away...
ende124 said:
Its weird how it ws completely fully charged wen it passed away...
Click to expand...
Click to collapse
So does it work now?
ende124 said:
Its weird how it ws completely fully charged wen it passed away...
Click to expand...
Click to collapse
It is very possible, frequent restarts eat away alot of battery, and you never know maybe it was on while you saw a black screen thinking it was off.
waji97 said:
It is very possible, frequent restarts eat away alot of battery, and you never know maybe it was on while you saw a black screen thinking it was off.
Click to expand...
Click to collapse
I'm just saying, I've put my phone into the charger trying to charge it and turn it on. The LED won't turn on when I put my phone into the charger. I also tried the hard reboot keys power + vol up.
ende124 said:
I'm just saying, I've put my phone into the charger trying to charge it and turn it on. The LED won't turn on when I put my phone into the charger. I also tried the hard reboot keys power + vol up.
Click to expand...
Click to collapse
Then its probably very hard bricked. You should take it to Sony and let them figure it out.
ende124 said:
I'm just saying, I've put my phone into the charger trying to charge it and turn it on. The LED won't turn on when I put my phone into the charger. I also tried the hard reboot keys power + vol up.
Click to expand...
Click to collapse
Did you also try the rubber band method? Putting a rubber band across the phone so that power and vol up buttons are pressed while it is on the charger for several hours?
St.Jimmy90 said:
Did you also try the rubber band method? Putting a rubber band across the phone so that power and vol up buttons are pressed while it is on the charger for several hours?
Click to expand...
Click to collapse
If you see a flashing blue light, when it is not plugged in, it's because the bootload was entered improperly and is in safe mode. The only way you can fix it, is to do a system wipe via Sony Companion and reinstall stock ROM. It's an Xperias way of bootlooping into a safe mode when it's locked.
---------- Post added at 01:38 AM ---------- Previous post was at 01:33 AM ----------
waji97 said:
I bricked my phone while trying to unlock bootloader (didnt wait for the command prompt to complete the process) and later my pc was recognizing it as qhsusb_dload. But my volume buttons were working and I used the Sony update service to restore it.
Click to expand...
Click to collapse
Too bad Sony doesn't implement an ADB OTI. Otherwise you could flash ROMs even with factory lock and never brick it.
i am experiencing the same problem right now. hadn't touched the tablet in a couple weeks, i seem to remember turning it off because it was really low on battery and the charger wasn't near. now it is just a black rectangle.. LED never responds, charging doesn't do anything, doesn't show up on ADB or flashtool.
seems like it is some problem with the firmware or hardware since all the android devices i've owned have always charged (with the LED on) regardless of the condition of the software (hell my one x that busted open and the screen doesn't work still charges and hooks up to the computer)
i would love to get this fixed because sony tech support pretty much bent me over today.
axis888x said:
i am experiencing the same problem right now. hadn't touched the tablet in a couple weeks, i seem to remember turning it off because it was really low on battery and the charger wasn't near. now it is just a black rectangle.. LED never responds, charging doesn't do anything, doesn't show up on ADB or flashtool.
seems like it is some problem with the firmware or hardware since all the android devices i've owned have always charged (with the LED on) regardless of the condition of the software (hell my one x that busted open and the screen doesn't work still charges and hooks up to the computer)
i would love to get this fixed because sony tech support pretty much bent me over today.
Click to expand...
Click to collapse
Did you try external battery terminal dismount?
what is "external battery terminal dismount"?

[Q] Shutdown loop

I've already ask this question on sonymobile forum, but have no result. Trying to post it here.
I upgrade my Z1 to 4.4.2 and get the next issue.
When I switch off my phone with long press power button -> "swich off phone", its successfully shutting down but after 5-10 sec. show startup SONY logo then swich off display then show logo again and so on endlessly...
It was very unexpectedly, when I swich off Z1 and put it into pocket, after cuple of days I found it totally discharged. I cant make phone alive with wall charger and only 2-3 hours on USB charger can reanimate Z1.
I was try everything what I read no docs and forums, reflash with SUS and sony PCC, flash different versions of FTF via flashtool, boot on safe mode etc, but nothing helps
Is there software problem with shutdown loop or problem with battery controller or something else? How can I fix it? Any considerations?
P.S. Small "force shutdown" button or Power+VolUp combination sometimes helps to shutdown phone.
Power and vol+ force reboot, not shutdown, to force shutdown u need to push the tiny red button in the sim location.
I suggest you to reflash your phone with a tft file or with SUS, 4.4.2 brings many drain battery problems.
romaha said:
I've already ask this question on sonymobile forum, but have no result. Trying to post it here.
I upgrade my Z1 to 4.4.2 and get the next issue.
When I switch off my phone with long press power button -> "swich off phone", its successfully shutting down but after 5-10 sec. show startup SONY logo then swich off display then show logo again and so on endlessly...
It was very unexpectedly, when I swich off Z1 and put it into pocket, after cuple of days I found it totally discharged. I cant make phone alive with wall charger and only 2-3 hours on USB charger can reanimate Z1.
I was try everything what I read no docs and forums, reflash with SUS and sony PCC, flash different versions of FTF via flashtool, boot on safe mode etc, but nothing helps
Is there software problem with shutdown loop or problem with battery controller or something else? How can I fix it? Any considerations?
P.S. Small "force shutdown" button or Power+VolUp combination sometimes helps to shutdown phone.
Click to expand...
Click to collapse
Try to start from scratch:
1. Wipe internal sdcard
2. Eject (pull out) you external sdcard
3. Re-flash FTF (don't thick anything, let it default flash configuration)
4. Don't try to restore any app or data from old firmware version.
5. Check if the problem still persist
QualQuek said:
Power and vol+ force reboot, not shutdown, to force shutdown u need to push the tiny red button in the sim location.
I suggest you to reflash your phone with a tft file or with SUS, 4.4.2 brings many drain battery problems.
Click to expand...
Click to collapse
I try three different ways, ftf with flashtool, SUS and PCC. No results (
2omegahanggara: Thank you for your advice, but I was try to do exactly this steps tomorrow. Nothing helps
romaha said:
I try three different ways, ftf with flashtool, SUS and PCC. No results (
Click to expand...
Click to collapse
Then maybe there is something wrong with your phone
I guess find the decision.
Enable "Developer options" enter in it and check the checkbox "don't keep activities". Shut down with power button was OK. Now waiting for autoshutdown after battery discharged.. After uncheck this options back, the problem does not appear.
I have problem like you ,i try to ask many times but no resolve.
It happened since update to 4.4
Now I need to hold power+volume up to turn off phone completely or when press reboot in the recovery
Sent from my C6903 using xda app-developers app
---------- Post added at 08:41 AM ---------- Previous post was at 08:34 AM ----------
Did you it happened when your battery drain out and phone shut down by itself?! I have same battery drain out and phone off.it really hard to recharge I
Do you try "my method"?
romaha said:
Do you try "my method"?
Click to expand...
Click to collapse
Yes check "don't keep activities" still same
So you fixed ur problem with this don't keep activities"?!
my z1 hone is died
2 days a go i received kitkat from sony website and i stalled it, it was working perfectly till today suddenly my mobile turned off itself and tried many ways like + button with usb connected on pc or even - button no way now it's off i can't open it at all (the mobile battery wasn't free before that)
please try to help me i bought the mobile from KSA now I'm in Egypt.
Elsarrawy said:
2 days a go i received kitkat from sony website and i stalled it, it was working perfectly till today suddenly my mobile turned off itself and tried many ways like + button with usb connected on pc or even - button no way now it's off i can't open it at all (the mobile battery wasn't free before that)
please try to help me i bought the mobile from KSA now I'm in Egypt.
Click to expand...
Click to collapse
you got red charge light up when put phone in wall charge ? Did you out of battery?
Hold power+volume up to see phone will vibration three times?
Elsarrawy said:
2 days a go i received kitkat from sony website and i stalled it, it was working perfectly till today suddenly my mobile turned off itself and tried many ways like + button with usb connected on pc or even - button no way now it's off i can't open it at all (the mobile battery wasn't free before that)
please try to help me i bought the mobile from KSA now I'm in Egypt.
Click to expand...
Click to collapse
Hello. I have the same issue with my unhappy Z1. First of all, don`t use high almerage chargers, ie sony wall charger, it has 1.5A. Try to plug low amperage tools, for example try to plug phone to your computer via USB, it has 0.5A in USB2.0 and 0.9A in USB3.0. Put the phone chargeing for 1-2 hours and DO NOT TOUCH IT!!!
After that long press (5-10 sec) on small red clit (power shutdown button), and then try to power up the phone normally with power button. If all ok, left phone charge for full battery.
paullu said:
Yes check "don't keep activities" still same
So you fixed ur problem with this don't keep activities"?!
Click to expand...
Click to collapse
Exactly! I was try everything but only "dont keep activ." helps.
paullu said:
you got red charge light up when put phone in wall charge ? Did you out of battery?
Hold power+volume up to see phone will vibration three times?
Click to expand...
Click to collapse
thanks paullu
i tried the way with no respond and about red charge light not light with wall charger (1.5A) it's only light for 1 or 2 second with usb connected to PC and disappear again
but it's rare to red light happen
---------- Post added at 06:46 AM ---------- Previous post was at 06:41 AM ----------
romaha said:
Hello. I have the same issue with my unhappy Z1. First of all, don`t use high almerage chargers, ie sony wall charger, it has 1.5A. Try to plug low amperage tools, for example try to plug phone to your computer via USB, it has 0.5A in USB2.0 and 0.9A in USB3.0. Put the phone chargeing for 1-2 hours and DO NOT TOUCH IT!!!
After that long press (5-10 sec) on small red clit (power shutdown button), and then try to power up the phone normally with power button. If all ok, left phone charge for full battery.
Click to expand...
Click to collapse
thanks romaha
i tried the idea yesterday night no way too i don't know what to do!
A little remark. After I try to charge my Z1, problem appear again But it solved by force shutdown with red button or "Power+Vol" combination until next charge
romaha said:
A little remark. After I try to charge my Z1, problem appear again But it solved by force shutdown with red button or "Power+Vol" combination until next charge
Click to expand...
Click to collapse
man I just want ask you the issue still exist or not
Looks like same like me .it seem like work for couple times
Did the way you told me but now just like you problem come back.make me headache.may need call sony send it to repair
I just find out one more thing when I shut down phone with hold power+volume up and connect to pc once disconnect frompc phone bootloop.
romaha said:
I've already ask this question on sonymobile forum, but have no result. Trying to post it here.
I upgrade my Z1 to 4.4.2 and get the next issue.
When I switch off my phone with long press power button -> "swich off phone", its successfully shutting down but after 5-10 sec. show startup SONY logo then swich off display then show logo again and so on endlessly...
It was very unexpectedly, when I swich off Z1 and put it into pocket, after cuple of days I found it totally discharged. I cant make phone alive with wall charger and only 2-3 hours on USB charger can reanimate Z1.
I was try everything what I read no docs and forums, reflash with SUS and sony PCC, flash different versions of FTF via flashtool, boot on safe mode etc, but nothing helps
Is there software problem with shutdown loop or problem with battery controller or something else? How can I fix it? Any considerations?
P.S. Small "force shutdown" button or Power+VolUp combination sometimes helps to shutdown phone.
Click to expand...
Click to collapse
I had something similar to your problem and solve it by connecting the phone to flashtools in fast boot (power button + volume + button) so after selecione check current device status and ready the phone restart and recovery I could enter and there you restore the phone and stay as before hope you serve anything we are here
paullu said:
man I just want ask you the issue still exist or not
Looks like same like me .it seem like work for couple times
Did the way you told me but now just like you problem come back.make me headache.may need call sony send it to repair
I just find out one more thing when I shut down phone with hold power+volume up and connect to pc once disconnect frompc phone bootloop.
Click to expand...
Click to collapse
The problem still exists for me I'll carry my Z1 to sony service this weekend.
I just call sony USA and will send my phone to repair
It will take one month
Sent from my C6903 using xda app-developers app

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