[Q] Need Help Unrooting - AT&T Galaxy Note 3 Q&A, Help & Troubleshooting

I bought a new Note 3 and rooted using Kingo which didn't reset the Knox Counter. Then, being careless, I let my phone update to 4.4.2 which removed root. I know that there is currently not a way to root 4.4.2, but some apps on the phone still think I'm rooted. SuperSu is still installed, so don't know if this is what they are seeing. I already did a factory reset from recovery, but didn't help. Can anybody help me completely remove any trace of root so that the apps can't tell?

You can't till we get root superuser is installed in system\app folder and you can't delete from there without root acess
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Related

Factory Reset after Root -no longer rooted

I had to Factory reset to remove the primary account on my Tab (SPH-p100). Was rooted with Z4root.
The Superuser Permissions app disappeared and it appears my tab is no longer rooted. Root checker confirms this
I have tried Unroot and Permanent Root with Z4Root but they both hang running exploit to obtain root access. I have tried this multiple times and the programme either quits whilst running or just will not progress past phase 1
I want to reroot but it looks like the root apk will not unroot or root the device.
Any ideas on how to fix this?
try super one click root 1.9

SU App still there after 4.4.2 Update

So i was Rooted on NB4 and after being unable to do the KK update OTA I manually installed it through recovery and it worked. After rebooting after the KK update was installed I still have the "Custom" padlock on the boot-animation and to my surprise the SuperUser app is still on my phone. I have tried to go into Application Manager to attempt to uninstall it but there is no uninstall option: Only the option to "force stop" and "turn off." If i try and open the SU app it just says "there's no SU binary installed. I've checked in Odin Mode and Knox is still 0x0, Binary say "Offiial" and Status is "Custom."
Anyone have any idea how to remove the "Custom" status and SU App?
Try doing a factory reset in recovery, and wiping the cache in recovery.
Tried that 2 times already. Also just went to set up ISIS wallet and I get an error message saying that "This phone has been rooted, ISIS is not supported"
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I am same situation and also want to know.
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It's almost acting as if the phone is rooted but there is no Root access or binary. I'm gonna attempt to install the update again and see what happens.
Reinstalled update and still SU is installed. I just want to get this thing back to stock
Sent from my SAMSUNG-SM-N900A using xda app-developers app
Well when you root it installs certain files. When you update without unrooting, those files never get erased completely. Traces are left behind. Now that you've updated and don't have root access to remove them, you're stuck with them. You can try reverting back to mj5 (if it's possible because I don't know anyone tried yet) and updating again. Or you can patiently wait for root access to come along for the latest release.
2 routes that I see.
The XDA method of reverting back to MJ5 with Odin (but stop before rooting it)
or
megalomaniac's MJ5 for Safestrap. Install SS, install MJ5 to the stock slot. Reboot and you'll have to set the whole phone up again (AT&T Ready2Go will run), then you'll get the NB4 update almost immediately. If that won't load 4.4.2, at least it'll look like a stock NB4 (no "Custom" padlock) and Samsung (at BB) or AT&T will reflash it with their tool - which will let it accept the update to 4.4.2.
Here's what I did...
I went from the 4.4.2 leak back to MJ5 - no root - then accepted NB4 OTA. Then used Kingo 1.18 to root NB4. Explicitly copied all of the files from fix.zip and updated permissions.
Before accepting 4.4.2 OTA - go into SuperSu and go to options - fully uninstall root - then reboot.
Root will be gone - now proceed with 4.4.2 OTA (may need to set clock ahead or factory reset to trigger OTA download) and it installed w/o any issues.
Leak -> MJ5 stock/no root -> NB4 OTA -> root -> apply fix.zip -> Unroot -> 4.4.2 OTA
HTH - good luck!
Rukbat said:
2 routes that I see.
The XDA method of reverting back to MJ5 with Odin (but stop before rooting it)
or
megalomaniac's MJ5 for Safestrap. Install SS, install MJ5 to the stock slot. Reboot and you'll have to set the whole phone up again (AT&T Ready2Go will run), then you'll get the NB4 update almost immediately. If that won't load 4.4.2, at least it'll look like a stock NB4 (no "Custom" padlock) and Samsung (at BB) or AT&T will reflash it with their tool - which will let it accept the update to 4.4.2.
Click to expand...
Click to collapse
lehighkid said:
Here's what I did...
I went from the 4.4.2 leak back to MJ5 - no root - then accepted NB4 OTA. Then used Kingo 1.18 to root NB4. Explicitly copied all of the files from fix.zip and updated permissions.
Before accepting 4.4.2 OTA - go into SuperSu and go to options - fully uninstall root - then reboot.
Root will be gone - now proceed with 4.4.2 OTA (may need to set clock ahead or factory reset to trigger OTA download) and it installed w/o any issues.
Leak -> MJ5 stock/no root -> NB4 OTA -> root -> apply fix.zip -> Unroot -> 4.4.2 OTA
HTH - good luck!
Click to expand...
Click to collapse
What fix are you referring to? I'm on stock rooted NB4 with safe strap but I am thinking about going back to stock rom slot. Un installing safestrap. Then using SU to remove root. Then use king to u root after SU is gone. What do you think about that?
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If you un-root with superuser, you can't un-root with kingo too. Because you already un-rooted.
why are you giving up root?
I see so many people trying to go to stock KK but they will lose root forever - no? Why not use Knoxraid and have both (unless you are selling / taking it back)? Sorry - I'm a bit confused by this mass exodus from root ...
I am referring to the fix posted here: http://forum.xda-developers.com/showthread.php?t=2699321
It contains some system files to replace and a script.
I did not use SafeStrap at all.
rawb123456 said:
What fix are you referring to? I'm on stock rooted NB4 with safe strap but I am thinking about going back to stock rom slot. Un installing safestrap. Then using SU to remove root. Then use king to u root after SU is gone. What do you think about that?
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Click to expand...
Click to collapse
Dont use the mj5 restore if you're on official 4.4.2 im pretty sure it wont work ( you may brick)
Sent from my GT-I9300 using xda app-developers app

ISIS app and root question

Hello,
I was rooted on 4.3 with Kingo. I never used the ISIS app before. But after I did the upgrade OTA to 4.4 I of course lost root. But the app is still saying i'm rooted..? Is this some kind of flag that it detected that I have been rooted before? I did some searching on how to enable it but I need root access again lol
Thank you,
reset phone!
burtonfamily101 said:
Hello,
I was rooted on 4.3 with Kingo. I never used the ISIS app before. But after I did the upgrade OTA to 4.4 I of course lost root. But the app is still saying i'm rooted..? Is this some kind of flag that it detected that I have been rooted before? I did some searching on how to enable it but I need root access again lol
Thank you,
Click to expand...
Click to collapse
You still have the superuser app installed probably because you didn't unroot before the update and it can't be uninstalled till we get root
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burtonfamily101 said:
Hello,
I was rooted on 4.3 with Kingo. I never used the ISIS app before. But after I did the upgrade OTA to 4.4 I of course lost root. But the app is still saying i'm rooted..? Is this some kind of flag that it detected that I have been rooted before? I did some searching on how to enable it but I need root access again lol
Thank you,
Click to expand...
Click to collapse
You are one of the many of us who simply didn't unroot before we either patched or received the OTA update.
We're waiting paitently for root.
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Aw figured as such. By resetting the phone what's the best way to get everything back the way it was before I do a reset? Is there a simple backup app?
burtonfamily101 said:
Aw figured as such. By resetting the phone what's the best way to get everything back the way it was before I do a reset? Is there a simple backup app?
Click to expand...
Click to collapse
resetting wont fix it only way is to reroot then unroot to remove superuser so your stuck till we get root on 4.4.2
The only thing you can do is go to the Samsung Experience at Best Buy and ask them to flash the 4.4.2 ROM over what you have now, do a few factory resets after that and the Custom issue will resolve itself.
Same here, was hoping to find a solution. Want that $50
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[Q] Lost root after installing safestrap

I installed 3.75 B03 safestrap on my S5A from AT&T. After I backed up my stock rom, I noticed that Safestrap was disabled and I lost my root on my phone. Does anyone know what might of happened? I have no custom roms or that sort of thing on my device. Please keep in mind that I just switched from IOS to Android a few weeks ago and am trying to learn everything via google. Thanks for any input on this matter.
When you say sfaestrap is disabled do you mean while your phone is booting it shoss the safestrap splashscreen with a red [Safestrap: disabled] because in that case safestrap is working that just means you aren't currently booted in to a rom slot which is fine. As for loosing root, what all have you done to verify this? Have you considered just rerooting?
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Rakuu said:
When you say sfaestrap is disabled do you mean while your phone is booting it shoss the safestrap splashscreen with a red [Safestrap: disabled] because in that case safestrap is working that just means you aren't currently booted in to a rom slot which is fine. As for loosing root, what all have you done to verify this? Have you considered just rerooting?
Sent from my SM-G900A using Tapatalk
Click to expand...
Click to collapse
Yes, you are correct. It shows red [Safestrap: disabled]. I used root checker from the play store to check if I was still rooted. It determined that I was not. The weird thing is, I rebooted my device and got root access again. So I rebooted it yet once again and I lost root access. It seems to be an intermittent problem. If I keep rebooting, it will eventually give me root access again. I was also able to successfully backup my stock rom and restore the device to give me root access again as well. I've just been playing around with it to try and figure out what is causing it to lose root access. Any ideas? I do have a 64gb evo samsung class 10 card if that makes any difference.
citron2k1 said:
Yes, you are correct. It shows red [Safestrap: disabled]. I used root checker from the play store to check if I was still rooted. It determined that I was not. The weird thing is, I rebooted my device and got root access again. So I rebooted it yet once again and I lost root access. It seems to be an intermittent problem. If I keep rebooting, it will eventually give me root access again. I was also able to successfully backup my stock rom and restore the device to give me root access again as well. I've just been playing around with it to try and figure out what is causing it to lose root access. Any ideas? I do have a 64gb evo samsung class 10 card if that makes any difference.
Click to expand...
Click to collapse
Do you have supersu or superuser or any root manager app like that? If not install one and ser it up(install binaries, etc) and give it another go. If yiu do what exactly happens when you check, does any popup come up asking if you want to grant or disallow access?
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Rakuu said:
Do you have supersu or superuser or any root manager app like that? If not install one and ser it up(install binaries, etc) and give it another go. If yiu do what exactly happens when you check, does any popup come up asking if you want to grant or disallow access?
Sent from my SM-G900A using Tapatalk
Click to expand...
Click to collapse
I already had supersu installed. I don't recall ever having to set anything up. So I think everything is set at default. Should I "install SuperSu into /system"?
citron2k1 said:
I already had supersu installed. I don't recall ever having to set anything up. So I think everything is set at default. Should I "install SuperSu into /system"?
Click to expand...
Click to collapse
That shouldnt be necesaary. So i assume everything ran smooth with installing busybox(required for safestrap) and any other root applications? The dialogs came up and such? You never answered my question last time, have you already allowed root checker root access, or has it ever asked for it at all?
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Rakuu said:
That shouldnt be necesaary. So i assume everything ran smooth with installing busybox(required for safestrap) and any other root applications? The dialogs came up and such? You never answered my question last time, have you already allowed root checker root access, or has it ever asked for it at all?
Sent from my SM-G900A using Tapatalk
Click to expand...
Click to collapse
Yes, I did allow root checker root access. Sorry I missed that question. Further, everything ran smoothly with busybox. I'll just keep an eye on it. I hardly ever have to reboot my phone. Its just a minor hiccup that I have to deal with for now. Thanks for your help in this matter.

Trouble Rooting my Note 4

Hey everyone. I am not new at rooting phones but this appears to be the one phone that is giving me issues.
My note 4 is telus, was n910w
installed this rom:
http://forum.xda-developers.com/note-4-tmobile/development/rom-vision-x-n4-intl-t2943448
working beautifully thus far but I cant seem to root....
I have tripped KNOX 5 times so far trying to do it, each time it appears my phone is not rooted as titanium cannot verify SU, and aswell I have a root checker which tells me it is not rooted.
I have tried several versions of ODIN, and cf auto root n910t, AND V.
Do I maybe have to reinstall my rom? Or is there something I am missing because this is frustrating me....
Is there something I am doing wrong? Superuser IS on my phone, but its not doing anything but being there.... Please any kind of help would be appreciated as I am stumped.
I'm not sure what rom you are running but I do know there were some issues with su and lollipop in the beginning that required you to go into superuser app setting 's and change from prompt for root to allow all requests. For some reason it wouldn't prompt for root for root apps. But if you changed it it would auto.atically allow root apps root access
Framaroot
Sent from my Trident-A1 using XDA Free mobile app
neofreek01 said:
I'm not sure what rom you are running but I do know there were some issues with su and lollipop in the beginning that required you to go into superuser app setting 's and change from prompt for root to allow all requests. For some reason it wouldn't prompt for root for root apps. But if you changed it it would auto.atically allow root apps root access
Click to expand...
Click to collapse
This worked, I am a dummy lol
Thanks alot!
Glad I could help
Glad you got it worked out but note that you can only ever trip Knox once. Once it's tripped it's tripped, so don't worry about it.
neofreek01 said:
I'm not sure what rom you are running but I do know there were some issues with su and lollipop in the beginning that required you to go into superuser app setting 's and change from prompt for root to allow all requests. For some reason it wouldn't prompt for root for root apps. But if you changed it it would auto.atically allow root apps root access
Click to expand...
Click to collapse
I had lost root after flashing the PopRocks ROM. Couldn't figure it out and stumbled across this post. Now it works perfectly. Thanks! :good:

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