My sony xperia z will not power on anymore. If i connect it to a charger, it shows the sony logo and keeps restarting. When i connect it to my computer not much happens. SUS can detect it and i tried updating it, it downloads and installs and tells me to restart my phone but still nothing happens and the same thing as before happens when i connect it with a charger.Sony PC Companion app does not detect the phone.
So i tried flashing with xperia flasher and i downloaded a 4.3 stock rom, flashed it but then at the end it says usb debugging mode must be enabled but i do not think its enabled, nor can i check since my phone does not power on.
Please Help!!!
HPTL7 said:
My sony xperia z will not power on anymore. If i connect it to a charger, it shows the sony logo and keeps restarting. When i connect it to my computer not much happens. SUS can detect it and i tried updating it, it downloads and installs and tells me to restart my phone but still nothing happens and the same thing as before happens when i connect it with a charger.
So i tried flashing with xperia flasher and i downloaded a 4.3 stock rom, flashed it but then at the end it says usb debugging mode must be enabled but i do not think its enabled, nor can i check since my phone does not power on.
Please Help!!!
Click to expand...
Click to collapse
Hi, was it a stock rom on it before this issue occured?
gaza1994 said:
Hi, was it a stock rom on it before this issue occured?
Click to expand...
Click to collapse
Yes. Stock rom and also never been rooted.
bump
HPTL7 said:
Yes. Stock rom and also never been rooted.
Click to expand...
Click to collapse
Did you try to hard reset it? Try to press power and vol up.
What to you mean with xperia flasher? Download a .ftf file and use flashtool
St.Jimmy90 said:
Did you try to hard reset it? Try to press power and vol up.
What to you mean with xperia flasher? Download a .ftf file and use flashtool
Click to expand...
Click to collapse
sorry meant FlashTool. i did flash and it completed it successfully but when i tried powering on, nothing happend. so i connected to charger and the sony logo loop restart happen again. it said at the end of flashing that usb debugging must be enabled so i think that may be the problem why it did not work.
I have tried hard reset. It vibrates once, pauses and then vibrates 3 times and then nothing.
HPTL7 said:
sorry meant FlashTool. i did flash and it completed it successfully but when i tried powering on, nothing happend. so i connected to charger and the sony logo loop restart happen again. it said at the end of flashing that usb debugging must be enabled so i think that may be the problem why it did not work.
I have tried hard reset. It vibrates once, pauses and then vibrates 3 times and then nothing.
Click to expand...
Click to collapse
What if you open pcc, select repair phone and follow the steps on screen? (your phone has to be powered off)
St.Jimmy90 said:
What if you open pcc, select repair phone and follow the steps on screen? (your phone has to be powered off)
Click to expand...
Click to collapse
Thanks for the reply but as stated earlier in my first post, i said that pc companion does not detect my phone.
HPTL7 said:
Thanks for the reply but as stated earlier in my first post, i said that pc companion does not detect my phone.
Click to expand...
Click to collapse
I know, but I wasn't sure if you tried it with the repair method. If you just plug your phone in to the pc, it won't recognize it. But when you use the repair method, pcc tells you to power off the phone, and bring it into flashmode
St.Jimmy90 said:
I know, but I wasn't sure if you tried it with the repair method. If you just plug your phone in to the pc, it won't recognize it. But when you use the repair method, pcc tells you to power off the phone, and bring it into flashmode
Click to expand...
Click to collapse
when i do it pcc tells me to connect a phone.
HPTL7 said:
when i do it pcc tells me to connect a phone.
Click to expand...
Click to collapse
When I open up pcc and select "Support Zone" - "phone / tablet software update" - "repair phone" it'll ask what phone you have, then you select it, it will download the firmware and ask you to power off the phone and plug it in while holding vol up
St.Jimmy90 said:
When I open up pcc and select "Support Zone" - "phone / tablet software update" - "repair phone" it'll ask what phone you have, then you select it, it will download the firmware and ask you to power off the phone and plug it in while holding vol up
Click to expand...
Click to collapse
Sorry my bad. You were right.
However i don't think i had a repair option. It is currently downloading a firmware i think.
I'll keep you updated.
Thanks a lot.
HPTL7 said:
Sorry my bad. You were right.
However i don't think i had a repair option. It is currently downloading a firmware i think.
I'll keep you updated.
Thanks a lot.
Click to expand...
Click to collapse
No worries, if this doesn't work try again with flashtool, and select everything at wipe
St.Jimmy90 said:
No worries, if this doesn't work try again with flashtool, and select everything at wipe
Click to expand...
Click to collapse
It did not work.
How do i try that repair thing you mentioned?
HPTL7 said:
It did not work.
How do i try that repair thing you mentioned?
Click to expand...
Click to collapse
nvm, found out how to do it. Completed it but it still does not work.
Is it cause i need at least 50% battery? If so, is there any way of doing so? because if i connect to wall charger it does the sony logo restart loop and when i connect to pc it goes in mtp mode.
HPTL7 said:
nvm, found out how to do it. Completed it but it still does not work.
Is it cause i need at least 50% battery? If so, is there any way of doing so? because if i connect to wall charger it does the sony logo restart loop and when i connect to pc it goes in mtp mode.
Click to expand...
Click to collapse
I don't think it's because of your battery level..... I'm sorry, but I can't help you on that....
I think you have to send it to sony for repair. As long as you haven't modified anything on your phone they should repair it
Edit: Before you send it to sony, try their chat, sometimes they can help
Your bootloader is unlocked? And have you tried flashing ftf using flashtool?
Sent from my C6603 using Tapatalk
pjgowtham said:
Your bootloader is unlocked? And have you tried flashing ftf using flashtool?
Sent from my C6603 using Tapatalk
Click to expand...
Click to collapse
I am not sure whether my bootloader is unlocked or not. is there anyway i can check?
HPTL7 said:
I am not sure whether my bootloader is unlocked or not. is there anyway i can check?
Click to expand...
Click to collapse
If you dont know bootloader unlock, its most probably its locked. Grab an ftf and flash with flashtool. Usually update service works.
Sent from my C6603 using Tapatalk
I have done that before so that means it should be unlocked.
Now what do i do?
Related
hi! i've bought my xperia t today
it goes well! i've connect it to my pc, and pc companion find an update and ask me if i want to update my phone
i said yes, and it tried to install the upgrade, but about the 75% it gives me an error
and from this moment the screen of my phone turns on and off every 5seconds
with a black screen with the white sony's logo and the pc doesn't recognize him and no led turns on
after about 2hours the phone turns totaly off
i've tried to turn on with the power button and the volume down hold
and the red led flashes for 3 times
if i hold down the buttons while connecting to the usb or to the charger,
the red light stays on and after about 15min it turns in to green and a black screen with sony's logo appears for about 20 minutes
but no leds are on and if i plug it to the pc or to the charger nothing happens
sometimes if i hold down the 2 buttons when i plug it to the pc the led turns on green and the SUS recognize it
and tries to upgrade system but after a few minutes the phone seems to turn off and the upgrade fails
what i have to do? probably the phone needs to be charged before being upgraded
but if i plug it (at the pc or even at the charger) with the 2 buttons holded down the red led turns on but after 15min it turns green and the sony screen appears and freeze
if i plug it without holding down the buttons no leds turns on and i'm not sure if it's really charging or not...
any sugestion? thanks
SerialBeat said:
hi! i've bought my xperia t today
it goes well! i've connect it to my pc, and pc companion find an update and ask me if i want to update my phone
i said yes, and it tried to install the upgrade, but about the 75% it gives me an error
and from this moment the screen of my phone turns on and off every 5seconds
with a black screen with the white sony's logo and the pc doesn't recognize him and no led turns on
after about 2hours the phone turns totaly off
i've tried to turn on with the power button and the volume down hold
and the red led flashes for 3 times
if i hold down the buttons while connecting to the usb or to the charger,
the red light stays on and after about 15min it turns in to green and a black screen with sony's logo appears for about 20 minutes
but no leds are on and if i plug it to the pc or to the charger nothing happens
sometimes if i hold down the 2 buttons when i plug it to the pc the led turns on green and the SUS recognize it
and tries to upgrade system but after a few minutes the phone seems to turn off and the upgrade fails
what i have to do? probably the phone needs to be charged before being upgraded
but if i plug it (at the pc or even at the charger) with the 2 buttons holded down the red led turns on but after 15min it turns green and the sony screen appears and freeze
if i plug it without holding down the buttons no leds turns on and i'm not sure if it's really charging or not...
any sugestion? thanks
Click to expand...
Click to collapse
1. Have you rooted?
1a. Have you unlocked bootlaoder.
1b. What ROM where you on before the problem started?
2. What was the last thing you did to the phone before the problem started?
gregbradley said:
1. Have you rooted?
1a. Have you unlocked bootlaoder.
1b. What ROM where you on before the problem started?
2. What was the last thing you did to the phone before the problem started?
Click to expand...
Click to collapse
it wasn't rooted i bought the phone, i've unboxed it
turn on, configured apn connect to the pc and when pc companion failed the upgrade
the nightmare starts
the rom is the factories one of Tmobile
SerialBeat said:
it wasn't rooted i bought the phone, i've unboxed it
turn on, configured apn connect to the pc and when pc companion failed the upgrade
the nightmare starts
the rom is the factories one of Tmobile
Click to expand...
Click to collapse
But why did you try to upgrade a phone out of the box?
Oh well... My suggestion is to take it back to the shop. Tell them you bought it, connected to PC, followed the prompts to install PCCompanion and then it faulted.
Soon, we will get stock .ftf's posted here that you will be able to flash in flashtool, but that sounds like a bad phone. If the fault was staright from the box, take it back.
gregbradley said:
But why did you try to upgrade a phone out of the box?
Oh well... My suggestion is to take it back to the shop. Tell them you bought it, connected to PC, followed the prompts to install PCCompanion and then it faulted.
Soon, we will get stock .ftf's posted here that you will be able to flash in flashtool, but that sounds like a bad phone. If the fault was staright from the box, take it back.
Click to expand...
Click to collapse
the problem is that i buy it in germany and i live in italy, i prefer to try everything before send it back...
SerialBeat said:
the problem is that i buy it in germany and i live in italy, i prefer to try everything before send it back...
Click to expand...
Click to collapse
OK, but if there is a problem with the phone, no amount of flashing will repair a bad board or a bad chip....
I will post a stock vodafone UK .ftf here this weekend, then you should be able to flash that (Using flashtool, first post in the dev section) to repair your phone. But i do advise that if your phone id faulty from the box, its a hardware issue not software..
gregbradley said:
OK, but if there is a problem with the phone, no amount of flashing will repair a bad board or a bad chip....
I will post a stock vodafone UK .ftf here this weekend, then you should be able to flash that (Using flashtool, first post in the dev section) to repair your phone. But i do advise that if your phone id faulty from the box, its a hardware issue not software..
Click to expand...
Click to collapse
i try with flashtool now (hope to be able to do)
and i think the firmware is this http://forum.xda-developers.com/showthread.php?t=1911455
SerialBeat said:
i try with flashtool now (hope to be able to do)
and i think the firmware is this http://forum.xda-developers.com/showthread.php?t=1911455
Click to expand...
Click to collapse
Yes, that should do it, flash with flash tool
Sent from my LT30p using xda premium
gregbradley said:
Yes, that should do it, flash with flash tool
Sent from my LT30p using xda premium
Click to expand...
Click to collapse
if only my pc find the phone -.-'
SerialBeat said:
if only my pc find the phone -.-'
Click to expand...
Click to collapse
when i try to connect to my pc flashtools says:
19/027/2012 00:27:15 - INFO - Device connected with USB debugging off
19/027/2012 00:27:15 - INFO - For 2011 devices line, be sure you are not in MTP mode
19/027/2012 00:27:20 - INFO - Device disconnected
How could there be an update when there have been no updates...
papped said:
How could there be an update when there have been no updates...
Click to expand...
Click to collapse
don't know! the phone was working fine
when i connected to the pc with pc companion it ask me to update the phone,
i said yes and after it gives me the error at about 75% and the phone is dead
SerialBeat said:
when i try to connect to my pc flashtools says:
19/027/2012 00:27:15 - INFO - Device connected with USB debugging off
19/027/2012 00:27:15 - INFO - For 2011 devices line, be sure you are not in MTP mode
19/027/2012 00:27:20 - INFO - Device disconnected
Click to expand...
Click to collapse
You need to turn on usb debugging. It's under settings/developer options. Should work after that. Good luck!
obviusly i can't turn in debug mode as the phone don't turns on!
after a night plugged to the charger (no leds on)
today the phone don't do nothing...
no flashing red led when i press any button or any sequence
only turn the red led when i hold down the 2 buttons and plug the usb or the charger
but when i release them all turns off....
Have you tried a factory reset? You should be able to do it via Android stock recovery and that might rollback the corrupt upgrade.
Worth a try.
first i need to discover what you're talking about...
emuX said:
Have you tried a factory reset? You should be able to do it via Android stock recovery and that might rollback the corrupt upgrade.
Worth a try.
Click to expand...
Click to collapse
OK i've read a thread that talks about this stock recovery but i've understood that the device must turn on anyway
but my phone is totaly dead
SerialBeat said:
OK i've read a thread that talks about this stock recovery but i've understood that the device must turn on anyway
but my phone is totaly dead
Click to expand...
Click to collapse
You do not need to turn phone on to flash with flashtool.
gregbradley said:
You do not need to turn phone on to flash with flashtool.
Click to expand...
Click to collapse
?_? how can i do (my pc doesn't find the phone)? i'm sorry about my ignorance
SerialBeat said:
?_? how can i do (my pc doesn't find the phone)? i'm sorry about my ignorance
Click to expand...
Click to collapse
Goto the driver folder in flashtool and install the drivers.
Then attache the usb cable to phone WHILST pressing the volume up button on the handset (If that doesnt work try the volume down button)
was flashing dogslys relock bootloader FTF with flashtool found in the Q&A here http://forum.xda-developers.com/showthread.php?t=1903137 .
flashing went fine according to flashtool.. now though, i cant turn the phone on, only slight little vibration and a flash of green notification led appears.. then nothing, when i plug it in the pc again, it is instantly staring up in flash mode, green led on. and after 30secs it turns it self off then on again, constantly connects and disconnects in flash mode..? what can i do?
Repair phone using pccompanion.
Or flash a srock ftf in flashtool that you can download from the all in one thread
These are the usual steps to take on a soft brick
how do i use the repair function in pcc? nothing happens when i plug it in, guess that have to do with flashmode?
buljo said:
how do i use the repair function in pcc? nothing happens when i plug it in, guess that have to do with flashmode?
Click to expand...
Click to collapse
run pccompanion without the phone attached, go through the steps to update the software and when pccomapnion asks you to attach the phone then attach it then.
gregbradley said:
run pccompanion without the phone attached, go through the steps to update the software and when pccomapnion asks you to attach the phone then attach it then.
Click to expand...
Click to collapse
thank you so much... wasnt aware of the repair function in PCC.. now the wife s going to be happy..
Hey people!i need help here!i have an xperia v with bootloader unlocked and last day i flashed an img kernel of cyanogenmod with flashify...all worked good until reboot...when i pressed reboot my phone didn't started anymore.when i try to power up nothing happens no leds no fastboot nothing!what can i do to fix it????please help
sash89 said:
Hey people!i need help here!i have an xperia v with bootloader unlocked and last day i flashed an img kernel of cyanogenmod with flashify...all worked good until reboot...when i pressed reboot my phone didn't started anymore.when i try to power up nothing happens no leds no fastboot nothing!what can i do to fix it????please help
Click to expand...
Click to collapse
Ooops.
Leave the phone off, connect it in fastboot mode (I know you said it did not work, but that might just be the LED, please try it again) and then run this
Code:
fastboot devices
and tell me what it says
Xperia v brick
gregbradley said:
Ooops.
Leave the phone off, connect it in fastboot mode (I know you said it did not work, but that might just be the LED, please try it again) and then run this
Code:
fastboot devices
and tell me what it says
Click to expand...
Click to collapse
no the phone doesnt connect in fastboot mode it shows no led nothing i only see in device manager that there is a
QHSUSB_DLOAD device wich i think is the processor...so what can i do man?and in device manager i see connected qualcomm hs-usb qdloader 9008 (com8)
did you try what I said?
hello greg, hows the z1, hope you enjoy it
thanks for your many many support to all questions here, hope it wasnt that frustrated when people not tried out what you suggested :silly:
to sash89: you unlocked bootloader, and flashed an cm img kernel? that let me comes to another question. you flashed that kernel above a stock rom, or you flashed CM ROM also?
Hi
The Z1 is great, I recommend it.
Yes, it does help if people try things you suggest.
brick
gregbradley said:
did you try what I said?
Click to expand...
Click to collapse
but where i must enter that code?in cmd?or where?
yes, open up a command window where you have adb and fastboot installed on your PC.
If you do not have them installed then download and install this
minimal_adb_fastboot_v1.1.3_setup.exe - 2.12 MB
brick
gregbradley said:
yes, open up a command window where you have adb and fastboot installed on your PC.
If you do not have them installed then download and install this
minimal_adb_fastboot_v1.1.3_setup.exe - 2.12 MB
Click to expand...
Click to collapse
nothing hapened man...it may be a hard brick???if yes what can i do?
sash89 said:
nothing hapened man...it may be a hard brick???if yes what can i do?
Click to expand...
Click to collapse
By definition a hard brick is not recoverable.
OK, try this.
Code:
adb devices
and tell me what that says.
Also, download and install flashtool from the first thread in the dev section. Open the driver folder from the installation path and run drivers.exe. Choose flashmode, fastboot and TX drivers.
Then run flashtool and attach the phone, disconnect and try attaching in flashmode, disconnect and try to attach in fastboot. Then copy and paste the output from flashtool here.
One final thing, try to attach again in flashmode but this time do this.
Press and hold volume up, attach USB cable, keep pressing volume up and now press the power button. Hold both buttons for 10 seconds or until the green LED comes on. Tell me what happens.
brick
gregbradley said:
By definition a hard brick is not recoverable.
OK, try this.
Code:
adb devices
and tell me what that says.
Also, download and install flashtool from the first thread in the dev section. Open the driver folder from the installation path and run drivers.exe. Choose flashmode, fastboot and TX drivers.
Then run flashtool and attach the phone, disconnect and try attaching in flashmode, disconnect and try to attach in fastboot. Then copy and paste the output from flashtool here.
One final thing, try to attach again in flashmode but this time do this.
Press and hold volume up, attach USB cable, keep pressing volume up and now press the power button. Hold both buttons for 10 seconds or until the green LED comes on. Tell me what happens.
Click to expand...
Click to collapse
nothing happens man...no leds showing up no connection to pc...only this is showing up on device manager when i connect phone to pc qualcomm hs-usb qdloader 9008 com8
This is not looking good for you.
Try this link
or this google search
but I have not heard of good things with phones that want that driver. Best of luck and hopefully someone can come up with a solution
sash89 said:
Hey people!i need help here!i have an xperia v with bootloader unlocked and last day i flashed an img kernel of cyanogenmod with flashify...all worked good until reboot...when i pressed reboot my phone didn't started anymore.when i try to power up nothing happens no leds no fastboot nothing!what can i do to fix it????please help
Click to expand...
Click to collapse
Try SUS bro..
http://forum.xda-developers.com/showthread.php?p=45965388
Sent from my C6602 using xda premium
YudiA1 said:
Try SUS bro..
http://forum.xda-developers.com/showthread.php?p=45965388
Sent from my C6602 using xda premium
Click to expand...
Click to collapse
He cannot connect in flashmode, so that wont work, he will have to solve the connection problem before repairing the OS
brick
gregbradley said:
He cannot connect in flashmode, so that wont work, he will have to solve the connection problem before repairing the OS
Click to expand...
Click to collapse
so may i send it to warranty?what are your suggestions guys?
sash89 said:
so may i send it to warranty?what are your suggestions guys?
Click to expand...
Click to collapse
Your warrenty is void because you unlocked the bootloader.
oh one more thought from me. you sure your battery wasnt gone empty while you did flashing stuff?
happened to me one time, restored backup and battery gone empty while in the process. it looked dead too for some time, but wasnt.
brick
immerblind said:
oh one more thought from me. you sure your battery wasnt gone empty while you did flashing stuff?
happened to me one time, restored backup and battery gone empty while in the process. it looked dead too for some time, but wasnt.
Click to expand...
Click to collapse
and what is this meaning man?my battery was something like 18 percent when i flashed...so may the battery be broken?anyway when i put the phone into charge without battery red led flashes for one time...what this means?
when you put charger in, is it loading the battery the usual way like it did before you broke your handy?
also you not answered one of my previous posts, you flashed the CM kernel without flashing any CM rom. you on stock sony rom or on cm when mistake happens?
immerblind said:
when you put charger in, is it loading the battery the usual way like it did before you broke your handy?
also you not answered one of my previous posts, you flashed the CM kernel without flashing any CM rom. you on stock sony rom or on cm when mistake happens?[/QUOTEi was on stock rom man
Click to expand...
Click to collapse
i acidentally turned off my Z1 after doing a freash room reset in a recovery menu, now my phone wont boot, is there a way i can install a rom?
josh2527 said:
i acidentally turned off my Z1 after doing a freash room reset in a recovery menu, now my phone wont, is there a way i can install a rom?
Click to expand...
Click to collapse
Can you get into flash mode?
Sent from my Xperia Z1 using Tapatalk
josh2527 said:
i acidentally turned off my Z1 after doing a freash room reset in a recovery menu, now my phone wont, is there a way i can install a rom?
Click to expand...
Click to collapse
repair using pccompanion or flash a stock ftf.
301stSpartan said:
Can you get into flash mode?
Sent from my Xperia Z1 using Tapatalk
Click to expand...
Click to collapse
if flash mode is when you hold volume down and power then no :/
run pccompanion and follow the instructions to update software
Then choose repair option
gregbradley said:
run pccompanion and follow the instructions to update software
Then choose repair option
Click to expand...
Click to collapse
The phone wont connect to my pc it gets stuck on the sony loo when it boots
josh2527 said:
The phone wont connect to my pc it gets stuck on the sony loo when it boots
Click to expand...
Click to collapse
Leave your phone off
Run pccompanion
click on software update
click on repair
attach phone in flashmode when it prompts you to
gregbradley said:
Leave your phone off
Run pccompanion
click on software update
click on repair
attach phone in flashmode when it prompts you to
Click to expand...
Click to collapse
i think i have a different version of pc companion cause it wont let me do anything until i connect the phone
Install it from here
http://www.sonymobile.com/gb/support/faq/xperia-neo-v/update-software/install-pc-companion-ps107/
It will work without the phone being connected
gregbradley said:
Install it from here
same version as the one i had, still wants me to connect my phone when i go to support zone, then update
Click to expand...
Click to collapse
http://prntscr.com/3567m8
http://prntscr.com/3567qk
http://prntscr.com/3567uf
Thanks for that, I'm doing it now, might take a while internets been a bit slow
thanks a million gregbradley!!!!!!!!!!!!! you just saved me my back side being kicked by my dad for wrecking my new phone, and the when it repaired it, it put it on 4.4 which is the whole reason i tried to root it so thanks a million!!!!
no worries.
For my knowledge, this operation via PC COMPANION, can repair what kind of brick? Bad flashing or something like that which stop flashmode run?
I wanted to have a more secure phone so I thought it would be a good idea to encrypt it... wrong. I waited around 40 minutes for the device to fully encrypt then I went to decrypt my phone and it doesn't decrypt and instead just reboots and asks to be decrypted again. I have tried the sony update service, followed all the steps and when it tries to install the s1 bootloader it fails instantly.
I really need to access my phone >.<
Thank you,
Exiler18
You used flashtool aswell? It will fully reset and reflash your device but this will erase all data.
mrjraider said:
You used flashtool aswell? It will fully reset and reflash your device but this will erase all data.
Click to expand...
Click to collapse
I haven't yet and uhm I didnt make a backup of my files on my sony xperia so yeah Just got this phone a few days ago.
Well sorry to say reflash it with flashtool. See link below and under Sony Xperia SP threads
mrjraider said:
Well sorry to say reflash it with flashtool. See link below and under Sony Xperia SP threads
Click to expand...
Click to collapse
I installed flashtool but my phone doesn't event pop up on my computer and on the software
Okay....
Uhm what happens when you turn your phone on? (need to know some symptoms)
mrjraider said:
Okay....
Uhm what happens when you turn your phone on? (need to know some symptoms)
Click to expand...
Click to collapse
It literally just starts up like normal and then goes to decrypt your phone screen.
Okay this means it is not bricked but just stuck.
Turn off your phone and connect it into Flashmode (Plug in cable and hold power down untill you see a green led) to your computer.
If I'm right windows (I assume you are running windows) will start installing drivers. After that reboot computer and follow my tutorial again