Sprint HTC One stuck - One (M7) Q&A, Help & Troubleshooting

First off I want to thank whoever might offer me help in my situation. Here it is... I have had a Sprint HTC ONE since May last year, I previously had an EVO that I rooted myself and wanted to do the same to the HTC One. I think my skill level is betweeen beginner and advanced and can do most commands and execute sideloads and recoveries and such. I started playing with custom roms and recoveries and got in over my head and I am now trying to get back to stock- problem. I have loaded the stock rom but my touchscreen does not work. I no longer care about root- I just want my phone to work and be back to complete stock but cannot figure out how. My girlfriend will attest that on my weekends back home I have spent countless hours searching and trying solutions but have come up short. If anybody could please help me out and give me step by step or exact files it would be very much appreciated. My hdboot screen looks like this
--Tampered--
--Unlocked--
M7_WLS PVT SHIP S-ON RH
HBOOT-1.56.0000
RADIO-1.00.20.1108
OpenDSP-v32.120.274.0909
OS-
eMMC-boot 2048MB
Feb 25 2014,21:52:07.0
Lastly, while I can boot to stock rom that I have installed, when the touchscreen is not working, I can plug in a mouse, download software update, and when it goes to install it bootloops.
Thanks again

schaumie2222 said:
First off I want to thank whoever might offer me help in my situation. Here it is... I have had a Sprint HTC ONE since May last year, I previously had an EVO that I rooted myself and wanted to do the same to the HTC One. I think my skill level is betweeen beginner and advanced and can do most commands and execute sideloads and recoveries and such. I started playing with custom roms and recoveries and got in over my head and I am now trying to get back to stock- problem. I have loaded the stock rom but my touchscreen does not work. I no longer care about root- I just want my phone to work and be back to complete stock but cannot figure out how. My girlfriend will attest that on my weekends back home I have spent countless hours searching and trying solutions but have come up short. If anybody could please help me out and give me step by step or exact files it would be very much appreciated. My hdboot screen looks like this
--Tampered--
--Unlocked--
M7_WLS PVT SHIP S-ON RH
HBOOT-1.56.0000
RADIO-1.00.20.1108
OpenDSP-v32.120.274.0909
OS-
eMMC-boot 2048MB
Feb 25 2014,21:52:07.0
Lastly, while I can boot to stock rom that I have installed, when the touchscreen is not working, I can plug in a mouse, download software update, and when it goes to install it bootloops.
Thanks again
Click to expand...
Click to collapse
Here is the last RUU for Sprint ..if your firmware is higher it won't work
http://forum.xda-developers.com/showthread.php?t=2658910

wow so simple.... thank you very very much... why couldnt I find this in the first place !!! haha.... thanks again

Related

[Q] HTC One restarting on htc boot screen

Hi everyone, this is my firtstime posting here, always iI find a solution reading the old post but not at this time. I have htc one international (no carrier), this morning i wake up and the phone wont turn on, just make loop booting on htc screen. I try recovery, factory reset and nothing working. So the only way to fix is trying to flash a stock rom but i cant find ruu for this Htc one. Details:
*****LOCKED**********
M7_U PVT SHIP S-ON RH
HBOOT-1.44.0000
RADIO-4A.15.3250.22
OPENDSP-V26.120.24.0202
eMMC-BOOT
MAY 17 2013, 18:20:58 -1
Thanks very much for your useful forum.
Best Regards.
P.D. the phone is not rooted, not custom rom, nt bad updating.
rockmetal said:
Hi everyone, this is my firtstime posting here, always iI find a solution reading the old post but not at this time. I have htc one international (no carrier), this morning i wake up and the phone wont turn on, just make loop booting on htc screen. I try recovery, factory reset and nothing working. So the only way to fix is trying to flash a stock rom but i cant find ruu for this Htc one. Details:
*****LOCKED**********
M7_U PVT SHIP S-ON RH
HBOOT-1.44.0000
RADIO-4A.15.3250.22
OPENDSP-V26.120.24.0202
eMMC-BOOT
MAY 17 2013, 18:20:58 -1
Thanks very much for your useful forum.
Best Regards.
P.D. the phone is not rooted, not custom rom, nt bad updating.
Click to expand...
Click to collapse
If you still have it under warranty you might want to check that first.
Sent from my One using Tapatalk 4 Beta

One/M7 stuck after TMOB upgrade to Kit-Kat

Hello --
My US T-Mobile HTC One received the Kit-Kat update today (first day of upgrade). It is stuck on the white "HTC One" screen and cannot go past it. Phone is (was?) stock T-Mob Android rooted. I went back to the stock recovery to ensure the update happened properly. That whole process of rooting, using custom recovery, etc went pretty smoothly. Now it is just stuck on that boot screen. T-Mobile logo appears very briefly looks corrupt/scrambled. I can issue ADB commands so I know it is talking to the device, however the device says "offline" and I cannot get it go "online". I tried other USB cables, kill-server, start-server and nothing is bringing it back online. Screen has now been on over an hour (I cannot get it to turn off completely in the boot screen). I figured being it is talking still to the device (although offline) maybe all is not lost.Anyone with any advice on how to get this up and running before I have to return this to T-Mobile and pay hefty probably for this.
If anyone can help, maybe the below will be helpful:
M7_VL PVT SHIP S-ON RH
HBOOT-1.55.0000
RADIO-4A.21.3263.03
OpenDSP-v32.120.274.0909
OS-3.24.531.3
eMMC-boot 2048MB
Oct 4 2013, 17:31:32.0
I upgraded ADB, and now instead of OFFLINE it says UNAUTHORIZED (although I have used ADB before on this same computer/device and it was fine -- consistently have used other ROMs before, etc)
LAChris67 said:
If anyone can help, maybe the below will be helpful:
M7_VL PVT SHIP S-ON RH
HBOOT-1.55.0000
RADIO-4A.21.3263.03
OpenDSP-v32.120.274.0909
OS-3.24.531.3
eMMC-boot 2048MB
Oct 4 2013, 17:31:32.0
I upgraded ADB, and now instead of OFFLINE it says UNAUTHORIZED (although I have used ADB before on this same computer/device and it was fine -- consistently have used other ROMs before, etc)
Click to expand...
Click to collapse
Did you figure out how to solve the problem?
Can you get into the bootloader and wipe the device?
adzenith said:
Did you figure out how to solve the problem?
Click to expand...
Click to collapse
I used Guru Reset from http://www.htc1guru.com/downloads/stock-rom-downloads/, then used a USB OTG cable and a mouse to get the first update, then got the second update, then reflashed TWRP, then rooted.
If I did it again I think I'd go the RUU route to save me from having to use the mouse and do two updates.
adzenith said:
Did you figure out how to solve the problem?
Click to expand...
Click to collapse
Thanks for asking. After a couple of hours of panic and then reading on here, (if I remember correctly) I kept powering it until it gave me the option to fastboot (vol-down, power -- but I had to keep trying it because it would not take or boot properly consistently). I was able to flash RUU onto it, somehow lost all the data on the memory card (maybe this is normal?) and then was able to take the update. Not sure what happened there, but once I did the RUU, it was able to take the boot and update and re-boot itself to complete the install. For me, it seems like something was wrong with recovery. I flashed the stock one, but perhaps I loaded the wrong one (although I had been booting/rooted practically since I had the device a year ago).

[Q] Can't flash to Custom Rom or Stock...

Here's the short and sweet. Went from No OS (by deleting my Internal storage by accident) to now having Viper One 5.8.0 currently on my phone. I had no knowledge of rooting 5 days ago but here I am, and after finally getting the rom successfully on my phone, it now gets as far as starting the process of setting up my phone and then reboots back to the HTC screen. I then decided to just revert back to Stock but my version can't be downgraded i guess? All i get is error code 155 which means i have the wrong version RUU apparently.
At this point I just need help getting my phone to work, I'll take help getting back to stock or Viper One functional...
My phone details:
Relocked (I just locked it trying to get back to stock, im able to lock and unlock at will so no issue there)
M7_WLS_PVT SHIP S-OFF RH
CID-SPCS_001
HBOOT-1.56.0000
OpenDSP-v.32.120.274.0909
OS-3.05.651.6
eMMC-boot 2048mb
Jan 23 2014,22 :11:35.0
Stock RUU I downloaded: RUU_M7_WL_JB43_SENSE50_SPCS_MR_Sprint_WWE_3.04.651.2_Radio_1.00.20.0913_3_NV_SPCS_4.38_003_release_335355_signed_2
Anything else that I can supply to help plz let me know...
SinCere910 said:
Here's the short and sweet. Went from No OS (by deleting my Internal storage by accident) to now having Viper One 5.8.0 currently on my phone. I had no knowledge of rooting 5 days ago but here I am, and after finally getting the rom successfully on my phone, it now gets as far as starting the process of setting up my phone and then reboots back to the HTC screen. I then decided to just revert back to Stock but my version can't be downgraded i guess? All i get is error code 155 which means i have the wrong version RUU apparently.
At this point I just need help getting my phone to work, I'll take help getting back to stock or Viper One functional...
My phone details:
Relocked (I just locked it trying to get back to stock, im able to lock and unlock at will so no issue there)
M7_WLS_PVT SHIP S-OFF RH
CID-SPCS_001
HBOOT-1.56.0000
OpenDSP-v.32.120.274.0909
OS-3.05.651.6
eMMC-boot 2048mb
Jan 23 2014,22 :11:35.0
Stock RUU I downloaded: RUU_M7_WL_JB43_SENSE50_SPCS_MR_Sprint_WWE_3.04.651.2_Radio_1.00.20.0913_3_NV_SPCS_4.38_003_release_335355_signed_2
Anything else that I can supply to help plz let me know...
Click to expand...
Click to collapse
... your hboot is latest but your firmware is old. so your best option is to follow the below link flash the latest RUU. you can also try updating only the firmware and try to stay on the current rom to see what happens ...
http://forum.xda-developers.com/showthread.php?t=2658910
Devilish_Angel said:
... your hboot is latest but your firmware is old. so your best option is to follow the below link flash the latest RUU. you can also try updating only the firmware and try to stay on the current rom to see what happens ...
http://forum.xda-developers.com/showthread.php?t=2658910
Click to expand...
Click to collapse
Thank you for the reply, I'm going to try the firmware first and then the RUU... Well i've downloaded the firmware since trying to post this and Viper still won't get past the setting up Wireless Network stage without restarting. Im able to restart to recovery through the rom so I know its intact on my phone... The RUU is still downloading so I'll just try to flash to stock when its finished...
I kept getting the boot loop when I sideloaded Viper 580, so i decided to factory reset and I think my hboot is still not back to normal... I used hboot_hexed.zip to change my hboot from 1.56 to 1.44... I want to go back to exactly how the phone was when it was out of the box, what guide
do i need to follow to go all the way back to square one? I tried so many different ways to fix my issues that Im not sure anymore where Im at...
This is what my phone looked like when I first got it...
M7_WLS_PVT SHIP S-OFF RH
CID-SPCS_001
HBOOT-1.56.0000
OpenDSP-v.32.120.274.0909
OS-3.05.651.6
eMMC-boot 2048mb
Jan 23 2014,22 :11:35.0
This is the phone now after the hboot_hexed.zip file even after the factory reset
M7_WLS PVT SHIP S-ON RH
CID-SPCS_001
HBOOT-1.44.0000
OPENDSP-V32.120.274.0909
EMMC-BOOT
MAY 8 2013,16:30:08:-1
I just really need somebody to help walk me through this, i have everything downloaded already, some files twice, I have tried to the point of exhaustion to do this by myself... Stock, a rom, idc... I just want my phone to work... Im off work today so I'll be lurking in this thread every 5-10 min so hopefully somebody can hlep. Thanks

HTC Incredible S Bricked

Hi.
I found my old phone which I want to give to my father but noticed it was on the bootlogo loop. I then remembered how it happened.
I was playing around with my phone when it just froze. I pulled the battery out and put it back in hoping it to work again.
I've waited for like 5 minutes or so, as it stayed on the logo screen.
I've never thought of doing a backup for my phone unfortunately. If i could get any help on fixing my phone, i would really appreciate it!
Bootloader info
-Revolutionary-
VIVO PVT SHIP S-OFF RL
HBOOT-6.13.1002
RADIO-3805.04.03.27_M
eMMC-boot
April 1 2011, 18:34:39
If this is the wrong place to post this, i'm sorry.
Mepo78 said:
Hi.
I found my old phone which I want to give to my father but noticed it was on the bootlogo loop. I then remembered how it happened.
I was playing around with my phone when it just froze. I pulled the battery out and put it back in hoping it to work again.
I've waited for like 5 minutes or so, as it stayed on the logo screen.
I've never thought of doing a backup for my phone unfortunately. If i could get any help on fixing my phone, i would really appreciate it!
Bootloader info
-Revolutionary-
VIVO PVT SHIP S-OFF RL
HBOOT-6.13.1002
RADIO-3805.04.03.27_M
eMMC-boot
April 1 2011, 18:34:39
If this is the wrong place to post this, i'm sorry.
Click to expand...
Click to collapse
Do you have a ROM flashed on to it? If not, then just flash another ROM to it.
I'm assuming that you know how to do this given the HBOOT number. If not, then look at the guides in the Incredible S General.
072665995 said:
Do you have a ROM flashed on to it? If not, then just flash another ROM to it.
I'm assuming that you know how to do this given the HBOOT number. If not, then look at the guides in the Incredible S General.
Click to expand...
Click to collapse
I'm afraid I don't remember how to.

[Q] RUU Update fails, Need to update Hboot or get correct RUU

Hello, so recently erased my phone and planned on using the RUU file I had used in the past to start off fresh because my phone was running like a turtle. The only problem was that the RUU I had used in the past would not work anymore. It would start up and either stay at step 1/5 checking headers for like an hour or it would fail completely. I am completely confused and just want help finding the correct RUU that will get me back up and running. I've tried several different RUUs but none have worked.
I have a US T-Mobile htc one and I relocked the bootloader already.
this is what I see as of now:
*Tampered*
*Relocked*
M7_UL PVT SHIP S-ON RH
HBOOT-1.61.000
Radio-4T.28.3218.04
OpenDSP-v32.120.274.0909
OS-6.10.531.9 (7.18.531.2)
eMMC boot 2048MB
Feb 11 2015,18:39:53.0
at the bottom it also says Hboot version is older, update fail. I was thinking this might be the problem too but idk how to fix it. I have no desire to get S-off or anything extra right now, I just need the phone to work like normal for now. If someone could help i'd greatly appreciate it . Also i'm not an expert so please go easy with any intense technical steps. Thank you in advance.
Aceboog33 said:
Hello, so recently erased my phone and planned on using the RUU file I had used in the past to start off fresh because my phone was running like a turtle. The only problem was that the RUU I had used in the past would not work anymore. It would start up and either stay at step 1/5 checking headers for like an hour or it would fail completely. I am completely confused and just want help finding the correct RUU that will get me back up and running. I've tried several different RUUs but none have worked.
I have a US T-Mobile htc one and I relocked the bootloader already.
this is what I see as of now:
*Tampered*
*Relocked*
M7_UL PVT SHIP S-ON RH
HBOOT-1.61.000
Radio-4T.28.3218.04
OpenDSP-v32.120.274.0909
OS-6.10.531.9 (7.18.531.2)
eMMC boot 2048MB
Feb 11 2015,18:39:53.0
at the bottom it also says Hboot version is older, update fail. I was thinking this might be the problem too but idk how to fix it. I have no desire to get S-off or anything extra right now, I just need the phone to work like normal for now. If someone could help i'd greatly appreciate it . Also i'm not an expert so please go easy with any intense technical steps. Thank you in advance.
Click to expand...
Click to collapse
flash the 7.18.531.2 RUU.zip. File and instructions here http://forum.xda-developers.com/htc-one/general/lollipop-ruu-zip-small-collection-t3053944

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