My phone ran out of battery on the way home this evening after charging it up i turned it on and the device is just sat on the Motorola 'M' boot screen
i have tried a soft reset (power and lower volume button) but it just comes to the same screen, i have taken out the sim and SD card and it is still doing the same how can i fix this?
You need to get into the boot menu.
Turn on and hold power and Vol down. Release power when it does the first vibrate but do not let go of the volume button.
Its a bit temperamental until you've done it a few times to get the timing right.
Leave your Sim and sd card in.
If battery is dead the led only shows green when trying to turn on so that seems fine if you can get to boot logo.
It's probably having a hissy fit like windows does on a hard shutdown and needs safe boot to fix
Sent from my XT890 using XDA Premium 4 mobile app
Nothing to worry m8. Something ****-up with system files maybe There is a lot of threads about such bootloop
As far you see any logo your phone is fine you need enter to fastboot and flash stock firmware with rsd-lite. How enter fastboot you can find on forum.
Related
Hello All
I did search the forum and still not answer for the stranger reboot loop.
I got a phone call, and answered it. The reception was crappy and hear no voice. I then looked at the phone to see if call had dropped and it was frozed on the incoming call screen. I then pulled the battery and pressed the power button to turn on the phone and It would not power on. After multiple battery pulls and many many power button presses, still nothing. It was like it was out of battery. It was stitting on the home charger before i left the house. Prior to this the phone worked fine. Over the past week or two I had to do a battery pull may be 3 times.
I got to my car and plugged it into the charger and the orange charge led came on, on the front of the device. I then pressed the power button and it vibrate once as normal and then went to the multi-colored nexus "X." he screen went black and then vibrated once again and and was back at the mulit-colored "X." Then the loop starts.
In between the restarts I try to get it to boot into the bootloader by using the "vol down and power" and the "trackball and power button" and the white screen for the boot loader flashed for a milisecond the goes to black. As long as I hold the "vol down" button the while bootloeader or recovery screen flashes every 4-5 sec for a milisecond. As soon as I let go of one of those button, it automatically goes to the full reboot loop.
THis all happens when it is plugged into a power source. As soon as i unplug it, it goes back to the power button not responding. Again it acts as if it has no battery power. But it is in the 90%.
So i am unable to do any other step as in reflashing, and or doing a recovery.
ANY IDEAS any one.
I was running Cyanogen RC3. the latest rom with amon RA 1 7 1, korean radio 5.0.8
It was running perfectly up till today. when it went into its loop.
ANY HELP WOULD BE AWESOME
THanks in advance
DD
Plug it in to the USB, adb reboot recovery, reflash rom. Or even wipe and reflash if needed.
Sounds like it could be hardware the way you have to hold the keys down and you said it wasn't responding to the power button press.
ok thanks, ill give it a try.
here is my only issue. I am not using my original computer Mac. I just sent it out to apple for repair. So i am using my companies computer. I need to set up the AndroidSDK to be able to talk to the nexus. Since the phone will not turn on i can not load the drivers. and ive tried every way and it has not installed and i cant check because it wont stay on. it just goes to the loop. and it wont turn on if its not plugged to a power source.
Any ideas or suggestion.
SOrry I am an noob, so could you please be specific in your instructions.
I as of right now have insalled the Android SDK and i am unable to see the serial number (working on an old dell, running XP sp3) because it wont turn on.
It cant manually install the drivers because I cant turn the phone on to specify the drivers.
and
I using USBDeview, the phone also has to be on to erase all HTC previously installed drivers. i think. but there were none in the usb log...i think becuase they didnt install...agains because it would not power on...:-(
any ideas...please
DD
Also
Sorry excuse me if its a sort of a duhhh question...
even if i am able to load the device bridge, if the phone will not boot can i still flash another rom, or do a recovery. The phone is not getting past the Multi-colored "X" ???
DD
It should still read the commands when it's trying to boot. You don't need to turn the phone on at all to be able to install the ADB drivers, they are independent of each other.
As strange as it started, is a strange as it went.
This morning open the phone to pull the sd and the sim to put it in a throw down phone. I replaced the battery and cover and just hit the power button. The phone does a full boot and it appears to be working properly. the sd card and sim are fine. I the odd thing is i did this multiple times yesterday and last night. I pulled both sim and sd, replaced the battery and tried to boot with the same issues as named above with nothing different.
I left the phone on charge last night and it was charging for close to 8 hours and it was still showing the orange charging light.
So after it booted this morning, and i checked everything. It showed the same amount of charge as yesterday, right before it froze, which was 75%. So that is another strange occurance.
I plan on reflashing the rom and seeing how things go.
I thank you for your assistance and time.
appericate you helping out a clueless noob.
DD
My Galaxy Exhibit II 4G is about a year old, rooted and i have CM11 installed. Everything was fine, I had it plugged in (charging) and i was downloading an app (Camscanner) from the Mobogenie store when suddenly the phone shut off and the battery icon appeared with the loading circle in the middle.
This did not stay on for long as the screen would go off and this would again appear. After pulling the battery and removing the charger, then reinserting the battery, the phone would just flash the SAMSUNG logo in this very same manner.
I am unable to get into either recovery or download modes and when i try this combination (VOL UP + VOL DWN) i get:
RAMDUMP MODE
Cause: Force Upload
I have been reading forums for hours and i have found nothing. Is my device bricked? What can I do to recover it? Please, any help would be greatly appreciated :crying:
What happens if you try vol. up + power, or vol. down + power?
jfbs said:
What happens if you try vol. up + power, or vol. down + power?
Click to expand...
Click to collapse
Thanks for replying. Nothing happens. It just continues to reboot like I'm not doing anything. The only way I'll get a reaction out of it is with vol up + vol down
It can be tricky. This post may be clear http://forum.xda-developers.com/showpost.php?p=32437850&postcount=6
The link you sent me to sounds similar to my problem, except I wasn't trying to update the firmware. The crash was spontaneous.
However, neither of those methods work. As soon as I put in the battery the SAMSUNG logo appears, then disappears and reappears and it continues like that... Pressing the power button does nothing, whether by itself or with the volume up/down button
I am beginning to panic
What happens when it's connected to power?
Adrian Gobourne said:
...battery icon appeared with the loading circle in the middle.
Click to expand...
Click to collapse
Anyway, after many hours of investigation I discovered it was a hardware problem. The power button was stuck and so it forced it to reboot repeatedly. It also explains why it (the power button) was unresponsive. Disassembling the phone and freeing up the power button solved the problem.
P.s. Your build of CM11 is boss
I have same problem with power button. Had to tweak it hard cause it was so sensitive.
It's the first time it's happened to me. Probably because I dropped it so many times
Strange, ...
Adrian Gobourne said:
My Galaxy Exhibit II 4G is about a year old, rooted and i have CM11 installed. Everything was fine, I had it plugged in (charging) and i was downloading an app (Camscanner) from the Mobogenie store when suddenly the phone shut off and the battery icon appeared with the loading circle in the middle.
This did not stay on for long as the screen would go off and this would again appear. After pulling the battery and removing the charger, then reinserting the battery, the phone would just flash the SAMSUNG logo in this very same manner.
I am unable to get into either recovery or download modes and when i try this combination (VOL UP + VOL DWN) i get:
RAMDUMP MODE
Cause: Force Upload
I also get ram dump mode error when trying to manually boot recovery.
I have been reading forums for hours and i have found nothing. Is my device bricked? What can I do to recover it? Please, any help would be greatly appreciated :crying:
Click to expand...
Click to collapse
OK so I'm no expert or anything but maybe my experience with this Model might be able to help you a little bit. I have the same model and it was doing the exact same thing however I haven't rooted it. And I've since corrected the issue on mind particularly it appeared that it was the charge port and/or USB that either had a bad connection or possibly it was boot looped. However with me not rooting the I didn't understand how it could be booted Looped so I started playing around with holding the power button playin with USB things of this nature and what I found was that if I hold the USB to one side either left or right, this allowed me to help a boot farther into it sequence at first to just show the Samsung logo over and over then I could get it to get to the boot sequence about halfway through the boot animation until I finally got to the exhibit screen where displays its model and 4G status. I accomplish this by holding the USB to one side and pushing and holding the power button intermittently throughout the boot. Once I hit the unlock screen unlock the device and I immediately factory data reset it. I'm under the impression that mine was possibly I think that mine was somehow a corrupted bootloader or software still I don't know what caused it to backed up to this day occasionally it'll shut itself down and reboot on me that's why I'm here today I've got all the parts and pieces I need to flash a new rom and hopefully new software the new work over I'll be good to go I also cleaned the USB port made sure that it was still snug to the board all of the good stuff. I don't know if it'll help you but I had the same situation I thought you'd like to know that it was probably not what you were doing with the phone it may just be the software itself with this particular phone see I done nothing that you didn't had the exact same problems. I hope it was somewhat helpful if you haven't gotten it unlocked or re-booted yet. Then maybe just play around with the power sources and power buttons. And see if you can get the same results I did
Hey, folks,
I have a Motorola RAZR i with Android 4.1.2. I never did any modification inside the system, even root, 'cause I prefer to not put it on my cellphone. Suddenly, when I was searching on Google Now at night, the phone freezed. I got nervous, but, I tried to restart the system using the combination to put in full power off, with success, but, after, i couldn't turn the phone on until today (I think it happened a one month ago), stoping all the boot process on the giant Motorola logo.
I can't enter in recovery mode too, but the computer detects the phone when I put it on.
Is there somebody who know how to fix it?
Have you tried turning the phone on using power + vol down? As soon as it vibrates let go of power and keep holding vol down until it enters fastboot.
If it doesn't turn on, have you tried plugging in a charger while holding vol down?
If you can access fastboot you can do a factory reset.
Sent from my XT890
I'm a bit stuck with a weird case; I have a rooted Z3C(locked bootloader) which I achieved by following this thread https://forum.xda-developers.com/z3-compact/general/how-to-root-backup-drm-keys-t3013343
It's been working fine for 1,5 year, when suddenly a week ago after the battery was low and shut the phone down, it got stuck in a bootloop while it was charging (already over 40%).
Couldn't get it to boot into recovery mode(nor it was detected by flashtool), until after a few days I was able to acces TWRP, made a backup(still got that, as well of a backup from the TA partition from 1,5 year ago). And then wiped the phone with TWRP as well. After another attempt to boot (which didnt work) it was able to get into the clockworkmod recovery(it's a surprise how that got on there), and chose "restore". There was a blue light and the screen went black. And it did so for over 5 minutes which made me(and a "techie") think it had probably crashed, so we forced shut it off(power button + VOL up, vibrate 3 times).
Since then I'm pretty much stuck with the situation from earlier but instead of being in a bootloop, it is now stuck on the kernel logo "Sony xperia". I can't make it boot in any kind of mode, I can only force shut down by power button + Vol up. It When trying to boot by using power button + vol UP it doesn't do anything; when using power button + down, it directly gets stuck at kernel logo.
At all attempts to boot there is no LED apprearing, LED only goes on for about 5 seconds when plugged into laptop or charger, and last the phone is not detectable by flashtool(or xperia companion).
Currently following this thread and waiting for the battery to drain: https://forum.xda-developers.com/showthread.php?t=1849170
But I wonder if that will do the fix...
In the meantime I'd like to know if there is anyone who might have some tips of what I can try?
elfae said:
I'm a bit stuck with a weird case; I have a rooted Z3C(locked bootloader) which I achieved by following this thread https://forum.xda-developers.com/z3-compact/general/how-to-root-backup-drm-keys-t3013343
It's been working fine for 1,5 year, when suddenly a week ago after the battery was low and shut the phone down, it got stuck in a bootloop while it was charging (already over 40%).
Couldn't get it to boot into recovery mode(nor it was detected by flashtool), until after a few days I was able to acces TWRP, made a backup(still got that, as well of a backup from the TA partition from 1,5 year ago). And then wiped the phone with TWRP as well. After another attempt to boot (which didnt work) it was able to get into the clockworkmod recovery(it's a surprise how that got on there), and chose "restore". There was a blue light and the screen went black. And it did so for over 5 minutes which made me(and a "techie") think it had probably crashed, so we forced shut it off(power button + VOL up, vibrate 3 times).
Since then I'm pretty much stuck with the situation from earlier but instead of being in a bootloop, it is now stuck on the kernel logo "Sony xperia". I can't make it boot in any kind of mode, I can only force shut down by power button + Vol up. It When trying to boot by using power button + vol UP it doesn't do anything; when using power button + down, it directly gets stuck at kernel logo.
At all attempts to boot there is no LED apprearing, LED only goes on for about 5 seconds when plugged into laptop or charger, and last the phone is not detectable by flashtool(or xperia companion).
Currently following this thread and waiting for the battery to drain: https://forum.xda-developers.com/showthread.php?t=1849170
But I wonder if that will do the fix...
In the meantime I'd like to know if there is anyone who might have some tips of what I can try?
Click to expand...
Click to collapse
Can you enter flash mode or fastboot?
nope, I can't enter either of them.. Unless there is a way to acces flashmode or fastboot mode without using the button combinations?
I've never stayed in your situation. Try turn off, wait the flashtools send the messenger with instructions to plug the phone, press vol. down button and plug in usb.
personally, i don't like end the whole battery in Sony's 2013>2015, because my fist sony, a M2A, after shutdown by low power, never turns on again... only tree reed lights - uhh, sony with jealous of xbox -, i change the battery and the bricks continued. Not healthy to sony hardware do this, i mean.
https://www.engineerthink.com/blog/2015/11/how-to-unbrick-hard-bricked-android-phone/
But if the last option, do that.
What you are discribing to do with flashtool, I already tried, it doesn't recognise the phone. I even tried "tricks" of different buttons and tempo's bu tthat doesn't help making flashtool recognise the device.
Also I was not able to make the phone completely decharge itself. This morning, after it drained the battery all night long by letting it stuck on the Sony logo, it came up with the battery empty logo when pressing power button. It is not possible for me to drain the battery even more, except if I keep pressing the power button every minute to activate the battery logo...
I tried the instructions from the link you pasted, to get it into fastboot with adb, didn't work, at the first command it already said it couldnt find the device:
C:\adb>adb reboot fastboot
* daemon not running. starting it now on port 5037 *
* daemon started successfully *
error: device '(null)' not found
So, when You have powered off phone, hold vol- and plug it to computer does led on red than green and off?
And fastboot when phone powered off (hold vol+ and plug usb) doesn't work too yes?
@yaroszek, no when "powered off phone, hold vol- and plug it to computer" the LED goed red for a few seconds and then goes off(no green at all), and the screen will show the Sony logo.
when trying to fastboot with "phone powered off (hold vol+ and plug usb)" exactly the same happens...
My phone suddenly restarted and stuck on Android One logo and not booting further. I've turned the phone off and started after few seconds and it was still stuck on Android one logo. Then I've tried to get into recovery mode by pressing Vol Up + Power but it was not working. Also it's not responding to the charger. No battery sign and nothing. It does not respond to power button many times. I've also tried to get into fastboot mode (Vol down + Power) and even it was not working. Please help!
It's not rooted and didn't try to flash/install custom ROM.
achalj said:
My phone suddenly restarted and stuck on Android One logo and not booting further. I've turned the phone off and started after few seconds and it was still stuck on Android one logo. Then I've tried to get into recovery mode by pressing Vol Up + Power but it was not working. Also it's not responding to the charger. No battery sign and nothing. It does not respond to power button many times. I've also tried to get into fastboot mode (Vol down + Power) and even it was not working. Please help!
It's not rooted and didn't try to flash/install custom ROM.
Click to expand...
Click to collapse
Take phone to discharge batttery and automatically turn off. Plug in to charger for few minutes and press and hold volume up,volume down and power for 2/3 minutes. He should be turn off and then you can go in to recovery.
Suffering the same problem.
I'm having the same problem. Exactly what you said. I didn't root my device or even attempt to do anything. I bought Nokia because they were purely stock and delivered some quality mobile phones. I've got only this phone as my daily driver. So tell me if you have got the issue fixed and how much did it cost and how long it took. It's been stuck with that 'android one' logo and a small message that reads 'Download mode' on top. I've tried everything. And what I'm worried about is, my phone's out of warranty and I'm a student. I hope you got it fixed for some reasonable cost. Please reply to me ASAP.