Hardware problems - HTC Butterfly S

I switched from a purple tint HTC one to this new HTC butterfly s. Here are hardware problems I've encountered.
- purple tint is present 15% of the time in low light conditions especially when the phone is hot .
- when in dark areas, you can see the capacitive touch buttons illuminating the bottom of the screen before the screen turns on.
Anybody else experienced these things? I love the look and speed of HTC products compared to Samsung. But I think theyre not consistent with hardware production
Sent from my HTC Butterfly s using XDA Premium 4 mobile app

sadly these problems are quite common
1.Yes I get purple tint on my camera but it's just zebra stripes in EXTREMELY low light after prolonged use of the phone. The camera naturally prefers a slight purple tint auto white-balance in some light, this is not that unusual because my camcorder do this as well. Under lowlight with HDR video, unfortunately, the purple tint is totally obvious through the whole image, not just stripes.
2. That's also quite normal.
Additional problems I've had:
1. audio clipping at high volumes with heavy bass (it seems users of the M8 are also reporting this)
2. Touch screen responsiveness with keyboard. (sometimes it lags or "sticks" a bit if you type too fast)

FYL21 said:
sadly these problems are quite common
1.Yes I get purple tint on my camera but it's just zebra stripes in EXTREMELY low light after prolonged use of the phone. The camera naturally prefers a slight purple tint auto white-balance in some light, this is not that unusual because my camcorder do this as well. Under lowlight with HDR video, unfortunately, the purple tint is totally obvious through the whole image, not just stripes.
2. That's also quite normal.
Additional problems I've had:
1. audio clipping at high volumes with heavy bass (it seems users of the M8 are also reporting this)
2. Touch screen responsiveness with keyboard. (sometimes it lags or "sticks" a bit if you type too fast)
Click to expand...
Click to collapse
Touch screen don't lag or stick for me it's jus too fast
Sent from my HTC One_M8 using Tapatalk

It's because I have sweaty hands and a screen protector.
I also noticed some stuck pixels on my unit, but it's too late to replace it now.

Don't use screen protector it causes problems when typing
Sent from my HTC One_M8 using Tapatalk

I had serious purple tint, HTC replace the cam and now it had zero purple tint. Quite sure it is a hardware fault at least in my case
Sent from my Nexus 5 using XDA Free mobile app

Is this a normal hardware problem or physical damage?
Fresh out of the box, headphone jack seemed to make a crackling when a headphone plug is spun around but that went away pretty quickly. Now, after months of use, the headphone jack seems to be going too deep for some headphones, causing this buzz sound and left channel to be cut off, unless the plug is in the right place, but it buzzes/cuts off when the headphone plug is touched slightly. It's especially bad with headphones that have an inline mic/remote. It also seems to have become rather loose now...
Has anyone else experienced this?

FYL21 said:
Is this a normal hardware problem or physical damage?
Fresh out of the box, headphone jack seemed to make a crackling when a headphone plug is spun around but that went away pretty quickly.
Click to expand...
Click to collapse
This sounds perfectly normal to me. I noticed this with most new audio jacks, be it new earphones or new phone or laptop or whatever. It's perfectly reasonable, though – when a new jack comes fresh out of factory, its surface is not perfectly smooth and by twisting it around, the resistance in the contact changes a bit, resulting in crackling. After a while, the surface gets smoothed out a bit by friction and the effect disappears.
FYL21 said:
Now, after months of use, the headphone jack seems to be going too deep for some headphones, causing this buzz sound and left channel to be cut off, unless the plug is in the right place, but it buzzes/cuts off when the headphone plug is touched slightly. It's especially bad with headphones that have an inline mic/remote. It also seems to have become rather loose now...
Has anyone else experienced this?
Click to expand...
Click to collapse
This, on the other hand, really appears to be a mechanical failure.

yeah =/ I'm not sure if it would be under warranty either because it might have resulted me from accidentally pulling out the headphones a few times (happens when I'm commuting and need to make a run). It also depends heavily on the kind of headphones I use. Just bought a new pair of (cheap) earphones today and the plug went too deep causing the left channel to be cut off. A more "sturdy" plug does not do this although it may still buzz if pressed hard into the headphone jack.
I can also see something greyish and red at the bottom - only visible when a light is shined through. It might be dust and paint.
I've seen some reports that this is reported on HTC One M7 and some other phones, with one mod being to put a layer of tape on top of the headphone jack so the plug doesn't go in as deep or attaching rings to the bottom of the headphone plug.

Related

Rattle from the slider wheels? Fix it.

I had not had the tiny rattling sound that comes from the rolling wheels under the slider until today, after I dropped my X1 for the first time. But, after reading around and finding the source of the rattle - the tiny metal wheels under the front of the device - I was able to stop the noise. (not to mention being relieved it wasn't something more serious)
The noise is the light rattle coming mostly from the top end of the front as well as the bottom, louder at the top. It sounds almost like a loose screw and makes noise even just from turning the phone upside down, more high-pitched than the other possible noises. Testable by putting pressure on the front of the device, just to the left of the light sensor. if you push down and shake the noise disappears. The source is the little roller wheels under the slider.
This noise is not the optical joystick and not the camera rattle. The joystick rattle can be detected by holding your thumb with a slight bit of pressure over the optical joystick and gently shaking, if that noise goes away, this will not fix it. If the sound is more of a quiet clunking sound that only happens with a jolting shake, the source is the autofocus of the camera and will not be fixed by this.
How I stopped the noise:
I fixed this by cutting thin slices of clear tape, about 1 mm wide and 3 mm long and placed them flat on the metal of the keyboard, then closed the phone. I slid some paper in the gap to make a cushion and applied pressure to the front face to push the tape up onto the wheels more firmly. No more noise.
To make the fix invisible, use a second strip of tape to hold the edge of the tape that will remain so you can position it far enough inside it cannot be seen and then remove the second strip.
Credit to qpwoeipt's post that got me to this idea: http://forum.xda-developers.com/showpost.php?p=3171129&postcount=11. There are photos in that post that will illustrate the location of the wheels, plus you can see them if you look in the gap above the keyboard.
Cool tutorial there dude!!!
Seem a bit excessive though for something i never notice or get bothered by
Still cool idea!
comeradealexi said:
Seem a bit excessive though for something i never notice or get bothered by
Click to expand...
Click to collapse
The noise I was suddenly hearing was quite loud and happened with the slightest movement, very much like a small loose screw moving around. Since it happened only after dropping the phone (for the first and hopefully last time), I really wanted it eliminated.

A few issues

I think the Nexus 4 is an awesome device, but I have a few issues with it that I haven't seen mentioned.
Screen artefacts: On a grey background if I turn the brightness up to maximum I have two strips running vertically down the screen. They are barely visible unless at full brightness, even then you can hardly see them. The best place to see them is in the notification area, I can see them best in a dark room.
Audio (this one is by far the most annoying): If I plug in head phones and listen to music there is a very slight hiss sound, when the music is quiet or at a silent interval. What's strange is if I pause the music the hiss sound is there for like 5 seconds then disappears. It happens with every track, including YouTube and it happens on different pairs of headphones. The hiss sound only appears if I play music, and as I said it's still there when I stop the track for a few seconds.
Image retention: If I'm on Chrome browsing the web, after about 5 minutes, if I swipe the tab away revealing the grey page with the Chrome logo, and then turn the brightness up fully the URL bar and the URL itself are often visible and even readable. It goes away after like 2 minutes but I'm worried it will eventually remain.
Could anyone try out those steps and see if they also have any similar issues? I don't think I would mind if everyone else had them, but I would be disappointed if mine was a lemon.
Thanks for the help!
EDIT: Sorry I should have made the poll multiple choice lol, I voted for the headphone hiss since it was the most annoying.
Concerning "screen artefacts": I got these, but I'm afraid they're worse, because I can barely see them at the minimum brightness when in a dark room (my thread: http://forum.xda-developers.com/showthread.php?t=2052338).
Audio: don't worry about that because I've heard that on many devices (like mp3's or my previous LG Swift); the hiss just stops after few seconds from stopping playback. Maybe it's worse than I imagine that...
To respond to the Chrome issue (ghosting): I haven't seen anything like this so far... maybe my eyes are just not as sensitive as yours
rabbit140 said:
Concerning "screen artefacts": I got these, but I'm afraid they're worse, because I can barely see them at the minimum brightness when in a dark room (my thread: http://forum.xda-developers.com/showthread.php?t=2052338).
Audio: don't worry about that because I've heard that on many devices (like mp3's or my previous LG Swift); the hiss just stops after few seconds form stopping playback. Maybe it's worse than I imagine that...
To respond to the Chrome issue (ghosting): I haven't seen anything like this so far... maybe my eyes are just not as sensitive as yours
Click to expand...
Click to collapse
Thanks very much for your reply!
I looked at the picture you posted, and yeah that's exactly like mine I double checked and if I look really carefully I actually can see them at minima brightness, though it's definitely more visible at higher brightness.
Do you have the hiss on your device?
Have the lines, so faint I couldn't careless about them. No hiss or ghosting on mine. I think this is a case of if you want a problem with the device you will find one. Everyone has such high standards lol.
lordblah said:
Have the lines, so faint I couldn't careless about them. No hiss or ghosting on mine. I think this is a case of if you want a problem with the device you will find one. Everyone has such high standards lol.
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Click to collapse
I know, I don't really mind about the lines that much (it's not that bad compared to the artefacts on an AMOLED), the image retention is a little worrying though, but the headphone hiss is just plain annoying.
I see a few people have the hiss, how bad is it? Did your other devices have it?
I have the hiss and lines.
NICEGYPT said:
I have the hiss and lines.
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Click to collapse
Are you going to RMA it? Or does it not bother you that much? This is the first device I've owned that has the hiss. The sound quality is better than my S2, but that fuzzy hiss sound is annoying.

Slight rattle when tapping screen, anyone else?

I got my crystal pro on Sunday, overall really happy with it (will be even happier when I get .124 and the improved AOD!) but am noticing a very slight rattle when tapping on certain parts of the screen.
It only happens when I tap the top right part of the screen, it is very minor but is certainly not consistent with the rest of the display. It is the part of the screen that will be sitting adjacent to the rear cameras so maybe it is the camera mechanism? Probably normal but I am kind of OCD about this kind of stuff.
Anybody else noticing this on their pro?
Same here next to the cameras. I thought it's the OIS but my first p30 pro (display issues) didn't do that or i never noticed it!
arsenal74 said:
I got my crystal pro on Sunday, overall really happy with it (will be even happier when I get .124 and the improved AOD!) but am noticing a very slight rattle when tapping on certain parts of the screen.
It only happens when I tap the top right part of the screen, it is very minor but is certainly not consistent with the rest of the display. It is the part of the screen that will be sitting adjacent to the rear cameras so maybe it is the camera mechanism? Probably normal but I am kind of OCD about this kind of stuff.
Anybody else noticing this on their pro?
Click to expand...
Click to collapse
I can confirm that it is there, and if you tap and listen closely, the sound is originating from the back, so it's most likely the OIS in the cameras.
But it isn't an issue for me, as you have to use some force while tapping it to hear that rattle, using the phone normally with slight taps like I use every other touchscreen device, I can't hear any rattling sound whatsoever.

Question Excessive hardware sound when flipping the phone

It's been two days since I started using this phone.
Today, I can hear an excessive sound coming either from the camera lens or the front speaker. {Noise heard better from front side of the phone}
This happens when you try to shake or flip the phone even gently. I know usually the camera lens on every phone makes a little noise.
But this is extreme. It's almost like there's a tiny piece of hardware broken inside and it's moving even if you shake the phone gently. I either did not observe this issue or it wasn't there for the first two days.
Can anyone confirm if it's the same?
krkdesigns said:
It's been two days since I started using this phone.
Today, I can hear an excessive sound coming either from the camera lens or the front speaker. {Noise heard better from front side of the phone}
This happens when you try to shake or flip the phone even gently. I know usually the camera lens on ever phone makes a little noise.
But this is extreme. It's almost like there's a tiny piece of hardware broken inside and it's moving even if you shake the phone. I either did not observe this issue or it wasn't there for the first two days.
Can anyone confirm if it's the same?
Click to expand...
Click to collapse
Yes, even in mine there is a kind of muffled noise
Hi guys.
It's from the cameras. If you try this with the camera app open you will see that the noise stops.
Optical Image Stabilisation most likely. Camera lens can move to handle shake.
I don't hear anything noticeable from mine. Just a VERY slight muffled noise if I shake it while holding the lenses right up to my ear, but nothing I would notice if I wasn't specifically trying to find a noise.

Question Strange rattling noise when shaking the phone?

Hello,
There's a strange rattling noise when I move the phone back and forth like something is loose inside the phone near the camera module. Does anyone else have the same experience? Is this related to the gimbal/OIS or a defect? I don't remember if I had this from day one, just noticed it a couple of days back.
Regards.
I have the same thing, Chinese version. Noticed from day 1, no issues with camera. I'm assuming it's the gimbal
Having something similar when i play games and there is vibration, only noticeable at night when there is absolute silence. I suppose its the gimbal, no problems whatsoever, and only noticeable on no noise at night.
Yes, it is the Camera stabilization system and it is natural.

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