I got a brand new, out of the box m8 replacement because of data and voice issues. The phone was fine them I took the update and now I'm back to limited data only on wifi and now getting dropped calls. I'm about done work this phone. Maybe the elevate community has some info
Sent from my 831C using xda app-developers app
I haven't seen anything like this over in those forums, I'll keep an eye out though for you.
Sent from M8 on XDA Premium APP
I was hoping that it is the network but sprint says no. Frustrating
Sent from my 831C using xda app-developers app
It appears that I'm not the only one
https://community.sprint.com/baw/mo...ssion?content=/api/core/v2/discussions/155517
Sent from my 831C using xda app-developers app
I'll hop on elevated now to see if anyone has seen anything similar, I'll get back to you.
Sent from M8 on XDA Premium APP
---------- Post added at 11:49 PM ---------- Previous post was at 11:46 PM ----------
Nevermind, I see you have a thread over there already... Hope we can get to the bottom of this. The phone is just awesome and would hate for you to miss out
Sent from M8 on XDA Premium APP
Thank you for trying to help me. As you can see by the link that I shared this looks to be a wide spread problem. I'm not giving up yet, as the only phone I like is htc
Sent from my 831C using xda app-developers app
Might have to switch to cdma only to cure this till sprint gets their updates done. Same problem on my lg g2 on towers that are not fully updated.
I am having a similar issue, though not to the extent that you are having it. In areas where my Galaxy S3 would have strong LTE, my M8 has trouble connecting to LTE, occasionally stays on, and then drops to 3G. I often get the issue where I am on 3G or LTE and it drops to having the X over the bars, showing no signal. I bought through Best Buy, so I am thinking about going in to get it replaced (of course all of the Best Buy's around me don't seem to have it in stock...), but if even a replacement phone isn't working, then maybe it's worth it to just admit defeat and get the plastic trash GS5...
Rammv said:
Might have to switch to cdma only to cure this till sprint gets their updates done. Same problem on my lg g2 on towers that are not fully updated.
Click to expand...
Click to collapse
This is what I have to do at the house. The LTE signal is not strong enough and the phone switches from LTE to 3G every few minutes. This keeps me from getting calls. I changed the network mode to CDMA only at the house under Mobile data. When I level the house I change it back to LTE/CDMA. Now if I could get Tasker to do this for me I would be set.
This issue was the same with the LG G2. That is the reason I did not keep that phone. The Note 3 did not have this issue. That is the phone I had before moving to the M8.
dragonforce11 said:
I am having a similar issue, though not to the extent that you are having it. In areas where my Galaxy S3 would have strong LTE, my M8 has trouble connecting to LTE, occasionally stays on, and then drops to 3G. I often get the issue where I am on 3G or LTE and it drops to having the X over the bars, showing no signal. I bought through Best Buy, so I am thinking about going in to get it replaced (of course all of the Best Buy's around me don't seem to have it in stock...), but if even a replacement phone isn't working, then maybe it's worth it to just admit defeat and get the plastic trash GS5...
Click to expand...
Click to collapse
Let me ask you this. Data issues aside what device do you like better
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tommason1968 said:
Let me ask you this. Data issues aside what device do you like better
Sent from my 831C using xda app-developers app
Click to expand...
Click to collapse
Compared to GS3 or GS5? Either way, I greatly prefer this one aside from the data issues. I just can't do Samsung's plastic!
I just got my replacement. No more call drops/data drops. Get another replacement?
mattrb said:
I just got my replacement. No more call drops/data drops. Get another replacement?
Click to expand...
Click to collapse
No I opened the dialer and hit ##72786# went to the menu and hit reset. After the phone rebooted I updated my profile. It's working pretty good now.
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Related
Since I've had the phone the widget has never shown the data amount. Att has no clue and the 2 guys I talked to at Motorola insisted the app wasn't there's.. Any ideas?
Sent from my MB886 using xda app-developers app
deeje00 said:
Since I've had the phone the widget has never shown the data amount. Att has no clue and the 2 guys I talked to at Motorola insisted the app wasn't there's.. Any ideas?
Sent from my MB886 using xda app-developers app
Click to expand...
Click to collapse
Flip it to the "settings" icon, tap it, and put the check mark in "show mobile data"
Sent from my A200 using xda premium
deeje00 said:
Since I've had the phone the widget has never shown the data amount. Att has no clue and the 2 guys I talked to at Motorola insisted the app wasn't there's.. Any ideas?
Sent from my MB886 using xda app-developers app
Click to expand...
Click to collapse
Mine too. Has an exclamation mark instead of data amount. But im on the mobile share data plan that might be it...
The data count is for those of us with limited data. Set a data limit under setting - data usage and it'll show up on circles.
Sent from my Jellybeaned Motorola Atrix HD MAXX
The data spot is checked sir. I'm not that dense and I did set my own limits on there but like the previous poster it just shows a !
Sent from my MB886 using xda app-developers app
I had the same problem. I remember seeing someone else in the same boat in another thread (maybe another forum?) weeks ago. His problem was fixed when he replaced the sim card he got with an lte one. I thought that applied to me as well, but that wasn't the case cause I got lte service when I traveled to neighboring cities.
This morning I heard that at&t finally rolled out lte to my city. I turned my data on to check and sure enough I got lte service from my home. I also checked the circles widget and data magically appeared on it. Now it's on there even when data's off. I guess you just have to be in an lte area.
deeje00 said:
The data spot is checked sir. I'm not that dense and I did set my own limits on there but like the previous poster it just shows a !
Sent from my MB886 using xda app-developers app
Click to expand...
Click to collapse
I never said you were dense, but your OP had little to no details, so if you're feeling guilty about "being dense", maybe you should look at that
Sent from my A200 using xda premium
---------- Post added at 01:22 PM ---------- Previous post was at 01:21 PM ----------
sonicspear64 said:
I had the same problem. I remember seeing someone else in the same boat in another thread (maybe another forum?) weeks ago. His problem was fixed when he replaced the sim card he got with an lte one. I thought that applied to me as well, but that wasn't the case cause I got lte service when I traveled to neighboring cities.
This morning I heard that at&t finally rolled out lte to my city. I turned my data on to check and sure enough I got lte service from my home. I also checked the circles widget and data magically appeared on it. Now it's on there even when data's off. I guess you just have to be in an lte area.
Click to expand...
Click to collapse
I'm using my phone with Straight Talk and we have no LTE at all, anywhere, and my data widget has always worked.
Sent from my A200 using xda premium
Mine does that periodically on/around my contract refresh every month. Dial #data*# to check your data usage, and soon enough it should go away. It also did it to me when I was switching from ICS to JB back to ICS. Should fix itself.
I have lte coverage where I'm at. And if I hear one more person tell me to *data# I'm gonna lose it lol. That's what each person at Att on the phone and in store said. I'm aware of that. I want to see it in my widget not wait for a damn text. I could just go to the att app also.
Sent from my ATRIX HD MAXX
FYI it has never worked on me on T-Mobile but was working when I was on AT&T. Is Straight Talk using AT&T's network?
I have at&t
Sent from my ATRIX HD MAXX
diamond12 said:
FYI it has never worked on me on T-Mobile but was working when I was on AT&T. Is Straight Talk using AT&T's network?
Click to expand...
Click to collapse
That depends if you're using a TMobile/Straight Talk sim, or an AT&T/Straight Talk sim. Straight talk uses both networks for their sim program, and uses Verizon with their cdma phones.
Sent from my A200 using xda premium
Mine also never showed the data in the circles, until I updated to the 4.1.1 leak, then it did
Has there ever been a radio update to change this a little higher on any other phone? Dropping to 3G from LTE is killer.. I usually leave my phone in CDMA only in my home town area but I went to a launched area this passed week where the roll out is in the 90% complete zone and it still drops from 4G to 3G a lot..
Just wondering if a radio update has ever fixed an issue like this on any other devices in the past.
Sent from my HTCONE using xda premium
There have been radio updates on the past on other phones that helped but thus far not for the ONE yet
Sent from my HTCONE using Tapatalk 2
Yup, I think we r over 80% here in austin Texas and it happens to me all day long. My bud just got his T-Mobile One and he hits 20-25 mbps no matter where and when he does a speed test. I could kick myself in the ass for staying with sprint.
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sand1303 said:
Yup, I think we r over 80% here in austin Texas and it happens to me all day long. My bud just got his T-Mobile One and he hits 20-25 mbps no matter where and when he does a speed test. I could kick myself in the ass for staying with sprint.
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
Was thinking about getting the one but after my evo lte was having lte issues and the one seems to have the same I passed . The one is a beautiful phone but dropping lte all the time was a deal breaker .
Sent from my SPH-L720 using xda premium
parmend said:
Was thinking about getting the one but after my evo lte was having lte issues and the one seems to have the same I passed . The one is a beautiful phone but dropping lte all the time was a deal breaker .
Sent from my SPH-L720 using xda premium
Click to expand...
Click to collapse
I don't think the phone is the problem buddy. I think it's a network issue. So unless u are planning on actually leaving sprint it shouldn't be a deal breaker.
Sent from my HTCONE using xda app-developers app
I don't think it's a phone issue but my Note II holds LTE like a champ but damn I don't want to lug that thing around anymore after having the One for this long.. dbm levels are the same on the Note it just doesn't drop to 3G until the -130 range where as the One drops it around -117dbm... I'm holding out on a possible radio update before I do anything drastic like going back to the Note II.
Sent from my HTCONE using xda premium
sand1303 said:
I don't think the phone is the problem buddy. I think it's a network issue. So unless u are planning on actually leaving sprint it shouldn't be a deal breaker.
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
If that's the case then my s4 would have those issues as well but it doesn't . not trying yo start a phone war but HTC or sprint need to get it right .
Sent from my SPH-L720 using xda premium
It's network and phones that are the issue. First off, it shoildnt be that much of a problem to drop to 3g, as long as the data still works. Buut 3g is worthless usually with no throughput.
Then these HTC phones can't hold on (or wont) to lte for ****, for whatever reason. The iPhone 5, gs3, and 4 all held 4g, and when they dropped it, it quickly moved back up to 4g. This phone, on the other hand, will drop 4g, sit with NO data connection for a while, then connect to worthless 3g while still in a 4g blanketed area.
Then on the LTE topic...I've been waiting and waiting but this crap seems to get slower and slower as time passes. Plenty of times I will get less than 1mbps. Ive been waiting almost 2 years for them to get it together but it seems that it won't be happening. Back to tmobole (<10 mbps always) I go
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Well I keep telling myself I need to try a galaxy but the build of the HTC phones keep luring me in. Maybe with this phone being a more popular model because it is across different carriers unlike the Evo line the devs can find away to adjust the settings of the hardware. It is very annoying when my T-Mobile buddy constantly pulls 15-25 mbps on his speed tests and I look at mine and see 3g icon on top. I know there is lte out there we r 80% complete here
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How many times can one return a phone for replacement for the same issue? At some point can I request a different device? I'm on my second "one" and it has the same connectivity issues my first one had. Can I at some point ask for a different phone.
Sent from my HTCONE using xda app-developers app
You sure its the phone and not issues with the network ? Where I work, we only allow a total of 3 (original, swap, and another swap)
Sent from my HTC ONE from Tapatalk 2
It's already been replaced once. Where I live I have pretty good service, but there are times when I drop my connection while I have a good connection. What happens after the third replacement?
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tommason1968 said:
How many times can one return a phone for replacement for the same issue? At some point can I request a different device? I'm on my second "one" and it has the same connectivity issues my first one had. Can I at some point ask for a different phone.
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
You haven't described the type of issue that you're having. Remember, the bars only indicate voice signal strength.
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3 swaps within 1 year. This would be through Asurion. At the Sprint store they will swap it 3 times before offering you a comparable model. If you want to keep the same phone then they can swap it as many times, in store, as you would like.
Sent from my HTC One using xda premium
sauprankul said:
You haven't described the type of issue that you're having. Remember, the bars only indicate voice signal strength.
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
I can be using various apps like poker F.B or even the browser. Take the internet for instance. I can be using it and at any time it will loose connection. Same with playing poker. While I usually get connected within a minute, it's still annoying. I can't tell that I have good connection cause when it is on it loads pages fairly quick.
Sent from my HTCONE using xda app-developers app
tommason1968 said:
I can be using various apps like poker F.B or even the browser. Take the internet for instance. I can be using it and at any time it will loose connection. Same with playing poker. While I usually get connected within a minute, it's still annoying. I can't tell that I have good connection cause when it is on it loads pages fairly quick.
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
I get that a lot on my Note 2. Usually its the phone switching back and forth from ehrpd to 1xrtt. Either your towers are being worked on or are over capacity like mine.. Worst data experience ever. After 10yrs I might bite the bullet and switch carriers, can't take it any longer..
Sent from my SPH-L900 using xda app-developers app
Until your area is complete or a Radio update is released your phone will continue to act like this..Only way I could make mine stable was to run it in CDMA mode only and completely ignore 4G until more towers fill the gaps.
tommason1968 said:
I can be using various apps like poker F.B or even the browser. Take the internet for instance. I can be using it and at any time it will loose connection. Same with playing poker. While I usually get connected within a minute, it's still annoying. I can't tell that I have good connection cause when it is on it loads pages fairly quick.
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
I get the same issue and have come to find a workaround that fixes it. This only works for 3G, but if you switch your network settings from LTE/CDMA to CDMA only you won't have any issues. I never get the issues that you explain while on 4G, but I constantly get them on 3G. Get that fix a try and let me know if it works :good:
Go into settings them power and turn off data sleep.
Sent from my HTCONE using xda app-developers app
Call sprint. Have them verify your SIM ID and UICC ID under settings/about/Phone Identity. Make sure they have the same number on your account as the phone. They may argue with you that the number doesn't matter accept for International but make them check anyways. If you have 4G in your area it will matter.....or even if its just Network Vision. Just keep pressing them to verify. If they are different have them connect you to activation's and have them fix it.
I've noticed that yes the one switches between wifi/3g/4g much more smoothly, but also noticing it dropping those signals much more frequently too and struggling to reconnect if it drops it. As in, I can have a data connection, then none at all out of nowhere without moving, and a couple of minutes later it reconnects.
I was even just sitting here at home where I have full signal on wifi and saw it drop wifi too. This never happened on the previous base... Sigh... Nothing is ever perfect...
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gk1984 said:
I've noticed that yes the one switches between wifi/3g/4g much more smoothly, but also noticing it dropping those signals much more frequently too and struggling to reconnect if it drops it. As in, I can have a data connection, then none at all out of nowhere without moving, and a couple of minutes later it reconnects.
I was even just sitting here at home where I have full signal on wifi and saw it drop wifi too. This never happened on the previous base... Sigh... Nothing is ever perfect...
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
mine is not doing that at all but i installed a new rom with the new base formware, there is a different kernel in it, i also did a profile update and it mever drops wifi and 4g used to drop to 3g now it stays on 4g until i drive out of the area
Alright, I'll see if I can troubleshoot this some...
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gk1984 said:
Alright, I'll see if I can troubleshoot this some...
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
Sprint is doing Network Vision.
In your house...
Aldo101t said:
mine is not doing that at all but i installed a new rom with the new base formware, there is a different kernel in it, i also did a profile update and it mever drops wifi and 4g used to drop to 3g now it stays on 4g until i drive out of the area
Click to expand...
Click to collapse
Haha he said mever
Sent from my HTCONE using Tapatalk 2
tsdeaton said:
Haha he said mever
Sent from my HTCONE using Tapatalk 2
Click to expand...
Click to collapse
Oops
Sent from my HTCONE using xda app-developers app
gk1984 said:
I've noticed that yes the one switches between wifi/3g/4g much more smoothly, but also noticing it dropping those signals much more frequently too and struggling to reconnect if it drops it. As in, I can have a data connection, then none at all out of nowhere without moving, and a couple of minutes later it reconnects.
I was even just sitting here at home where I have full signal on wifi and saw it drop wifi too. This never happened on the previous base... Sigh... Nothing is ever perfect...
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
I've noticed that my phone is holding onto lte better inside today since the update. It was usually dropping to 3g once I started doing anything.
but it's ok to eat fish cause they don't have feelings.....
I'm dropping calls like crazy lately, but it really started before the update, so I can't say it's because of that.... Sprint really sucks lately, dropping calls left and right, signal dropping out all the time, and slower than slow 3g
53fireman said:
I'm dropping calls like crazy lately, but it really started before the update, so I can't say it's because of that.... Sprint really sucks lately, dropping calls left and right, signal dropping out all the time, and slower than slow 3g
Click to expand...
Click to collapse
Probably Network Vision upgrades.
Sent from my HTC ONE using xda app-developers app
Mine got better with the update. I can hold a call for over an hour in my house with 1 bar just like my old phone. before the update it would drop after 5-15 min. Also I am running into far less places where I simply can't use data despite having signal. I think there is still room for improvement.
When I first flashed the update everything seemed to working smoother and seemed to hold a better 4G signal. By the second day my WiFi would drop in and out, my 4G won't hold when I know have full 4G coverage. Sometimes I don't have a signal at all. Like that is my only pet peeve about this phone. What's the use of having the best phone if one of its primary functions doesn't work properly? I'm definitely looking to get something new at this point.
Where can I find the radios/firmware update? I've looked through all the threads and they are no where
Sent from my HTCONE using Tapatalk HD
teamrealtree said:
Where can I find the radios/firmware update? I've looked through all the threads and they are no where
Sent from my HTCONE using Tapatalk HD
Click to expand...
Click to collapse
Here you go.
http://forum.xda-developers.com/showthread.php?t=2368907
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I'm having the same issues, and I'm pretty done with it. Ordered a GSM One from Google Play and am on my way to TMobile. After 14 years I can't take the whole "unlimited data 1 bit at a time" anymore.
Sent from my Nexus 7 using xda app-developers app
bpschoon said:
I'm having the same issues, and I'm pretty done with it. Ordered a GSM One from Google Play and am on my way to TMobile. After 14 years I can't take the whole "unlimited data 1 bit at a time" anymore.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
right behind you.....next year
I was having similar issues, I think it had to do with the fact that it was an in-place upgrade. I did a factory wipe, and the One is behaving much better.
Jahspree said:
When I first flashed the update everything seemed to working smoother and seemed to hold a better 4G signal. By the second day my WiFi would drop in and out, my 4G won't hold when I know have full 4G coverage. Sometimes I don't have a signal at all. Like that is my only pet peeve about this phone. What's the use of having the best phone if one of its primary functions doesn't work properly? I'm definitely looking to get something new at this point.
Click to expand...
Click to collapse
I'm with you. Such a brilliant device aside from this issue. My question is can this be labeled as a defective device because one of its main functions doesn't work properly
Sent from my HTCONE using xda app-developers app
Switched to Note 3 from Lumia 920 (phone upgrade, had my SIM replaced as well). Now on all places where I previously had stable LTE signal my Note has couple bars of HSPA or from time to time HSPA+. I still can catch LTE signal from time to time but not in the area I live (and had stable LTE for a year on Lumia).
What may be the reason? Is it a phone problem or just Nokia modem has better sensitivity?
Don't want to initiate replacement procedure, the phone seems perfect in all other aspects...
I've also been disappointed with the reception vs the S4. I'm also having trouble installing apps from the play store >.< even on wifi.
I have bad reception also
I am thinking of returning, I have had to switch to airplane mode twice in the past hour to get it to reconnect to LTE. It sometimes drops out all together when accessing the play store. I am in Baton Rouge, and didn't have any issues on my iphone 5.
Dankchild said:
I've also been disappointed with the reception vs the S4. I'm also having trouble installing apps from the play store >.< even on wifi.
Click to expand...
Click to collapse
Is it telling you its encountered an unexpected error? Ive had that on several devices today. I wonder if the play store isnt futzed up
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
Bladerunner1825us said:
Is it telling you its encountered an unexpected error? Ive had that on several devices today. I wonder if the play store isnt futzed up
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Yep, have had issues with downloads from the playstore here, on wifi.
saints72 said:
I am thinking of returning, I have had to switch to airplane mode twice in the past hour to get it to reconnect to LTE. It sometimes drops out all together when accessing the play store. I am in Baton Rouge, and didn't have any issues on my iphone 5.
Click to expand...
Click to collapse
That's crazy, I'm in Baton Rouge too.Just got my Note 3 from the Best Buy Mobile on Bluebonnet. Maybe its borked because of the impending hurricane doom.
Yes, switching airplane mode on and off helps to establish LTE link everywhere... But it switches back to HSPA in 20-30 min and never return back by itself. Definitely software bug
I'm getting much better signal than I ever got with my 920 or S3. I'm in Houston FWIW.
Sent from my SAMSUNG-SM-N900A using xda app-developers app
I'm from just south of Baton Rouge, reception has either been great or next to none for me. I can manually put the note 3 on lte but the speed at that point is slower than the 4g. Sadly my s4 active was nearly the same way...
Sent from my SAMSUNG-SM-N900A using xda app-developers app
Yeah, maybe the storm is causing issues ,I'm going to give it a few days.
In the same room, my wife's iphone has 4 bars and this one has 2
Sent from my SAMSUNG-SM-N900A using xda app-developers app
I'm east of Baton Rouge, in Hammond, and I've seen the same thing! lose LTE and sticks to HSPDA! Airplane mod does fix it as well. I hope it's the storm, but I don't thinks so!
For you guys with a Google play issue...
If you connect to a VPN like privateinternetaccess.com (also avaliable on the play store) and select a country other than the US it will more than likely work.
Sent from my SAMSUNG-SM-N900A using Tapatalk 4
Zach Alt said:
I'm getting much better signal than I ever got with my 920 or S3. I'm in Houston FWIW.
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Click to expand...
Click to collapse
I'm in Southeast Houston and not having the same luck as you .Been 1 or 2 bars all day .
Sent from my SAMSUNG-SM-N900A using Tapatalk 4
I'm in the Sugar Land/Missouri City area. That's strange because my house is a dead zone. I'd get 1 bar on my S3 and 920. I get 2-3 with my Note.
Sent from my SAMSUNG-SM-N900A using xda app-developers app
I live in SF Bay area and this definitely not storm, it's some software/modem firmware fault. It seems not trying to switch to LTE once kicked to HSPA. If I do airplane mode switch on a place I have good LTE signal it would jump to LTE and keep connected for a long time until I move and it loses it. After that it jumps down to HSPA and not trying to return back on LTE even if I go back to same place where it had full bars of LTE before
Well good to know it isn't just Southeast Louisiana. Also, just plain nuts to me that we're all posting in the same thread miles apart, go figure.
I haven't had time to switch my Sim back to my S4 to do some testing. But I feel like my speeds are definitely suffering.
Post your speed tests for comparison. BTW one of my favorite features about the s pen are the easy screen captures and edits.
Maybe it's just an APN issue? Has anyone tried playing with that? I tried a few from rootzwiki but don't really know what I'm doing in the APN neighborhood.
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
delete
For what it's worth, FL is having issues as well. Play store has been wonky and the reception has been less than stellar. With all these reports I'm willing to bet it's something on their end.
I am going to try and swap it out at the local store tomorrow even though I ordered it online. I should be able to according to the terms. I am willing to give it another shot, although at work today I had absolutely zero signal just a circle with a line through it. I normally get at least phone and text functionality at work.
All your phones are perfectly fine - they just need a firmware update or two.
I've seen mine even drop off to edge just sitting here at my desk.