Duplicate Photos/Music/Videos on Lumia - Windows Phone 8 Q&A, Help & Troubleshooting

I'm not the only one with this problem. It seems it's the most hated bug on Lumia handsets with no solution on how to fix it.
I've tried at the Microsoft Answers website, but the best answer I got from their MVP's was to hard reset the phone. Pfffff! Idiots.
Basically, I've got it down to duplicate photos. The videos and music no longer dupe but I've tried everything except a hard-reset, something I'm not willing to do.
I've formatted the SD card, and not even bothered using an SD card, as it still dupes when the photos are saved on the phone.
So what else can I do to fix this problem?

Related

Storage card randomly lost data

Yesterday my girlfriend told me all of a sudden her programs on her storage card stopped working. Well come to find out, it was like everything related to windows on the card was deleted somehow (program files, application data, etc.). She used to have the same card in a flip phone so the folders from that like music and pictures still exist. She hasn't changed anything on her phone, I usually do all that for her, so she wouldn't have done anything in that department.
Anyone heard of this happening before?
Any help would be greatful, I would like to possibly retrieve some files before I reformat the card.
Thanks in advance.
Step one: Buy a SD reader. You can get one on Ebay, Radioshack, etc. Very cheap. 5-25 dollars. I think 25 is even pushing it.
Step two: see if you can retrieve files with reader
Step three: after retrieving said files, format your SD card.
You forgot step four:
don't let girlfriends use technology and don't trust anyone when they say nothing happened
j/k
Very true. She sometimes can be a little thick, but with Windows mobile, who knows what can happen.
I've had the exact same thing happen to me. AT&T Tilt and 6GB Sandisk MicroSD.
File Explorer on the phone shows nothing on the card. Tried reading the card with a card reader on the PC and it also shows the card is blank. However, the Tilt's memory usage program still shows 3GB of memory is used on the card.
gman8966 said:
Anyone heard of this happening before?
Thanks in advance.
Click to expand...
Click to collapse
Same problem here (few times). Even change the SD card. Maybe something in power managment (kaiser tweak?)
Same problem here - lost a TomTom map just randomly - copied map back on, same files, same path.... still using and extra 1gb....
Good stuff...
Cart corrupting on Kaiser is often a problem, you can use a card reader and the soft R-Studio to try get your stuff back...it worked great for me =)
And after formating your card, try to install the Artemis plugin for Card corruption...=)
+++
oui oui said:
Cart corrupting on Kaiser is often a problem, you can use a card reader and the soft R-Studio to try get your stuff back...it worked great for me =)
And after formating your card, try to install the Artemis plugin for Card corruption...=)
+++
Click to expand...
Click to collapse
Something more about this plugin?
Second time after upgrading to official WM6.1 I lost my data
tom2402 said:
Something more about this plugin?
Second time after upgrading to official WM6.1 I lost my data
Click to expand...
Click to collapse
I have not heard about this plugin either. Interested!
I have had the same issue having lost tom tom maps pictures etc. I have actually installed the artemis card coruption fix as I had that phone b4 this one & it still has happened to me a few times. I am going to format card one last time & the phone from default & see if this occurs again, as I believe it to be caused due to excess heat from the device but that is only a hunch as each time it has occurred the phone has been red hot prior to this.

att TILT erased all my data on the SD Card

Hi All
I had stored all my data and some apps on my 4gb Sandisk SD card and all of a sudden all the data from the card is gone. I notice error messages of applications like google map etc that i had installed on the Sd card when they were trying to run they could no longer see the files. IS there a fix for this problem? I see i n other places they decribe a lengthy procedure including buying some softwares for restoring data, however if i do that i think the data can vanish anytime again. I also see others complaining about this,, please let me know if there is any other easy way to restore data, and how can i permanently fix the problem? does att help??
Put the card in your computer, see if you can run a disk check on it.
I've had my SD card 'look blank' or not even show up on the Tilt three times since I've owned it and all three times I did a filesystem check and it found errors. Once corrected, the card was fine again.
Yeah, you need to find out a little more information as to what is going on.
First off figure out if it is the phone or the card that is the problem.
Remove the card and find some other way of reading it. It could be something as simple as a bad connection on the terminal pins. Maybe clean them or see if they are bent out of place.
Maybe the card has bad sectors. Doing what khaystsus said will help you find that out.
At any rate, there are alot of things that could cause the same problems so a little more investigation and information is needed for anyone to help you any further.
Mikeb32078 said:
Yeah, you need to find out a little more information as to what is going on.
First off figure out if it is the phone or the card that is the problem.
Remove the card and find some other way of reading it. It could be something as simple as a bad connection on the terminal pins. Maybe clean them or see if they are bent out of place.
Maybe the card has bad sectors. Doing what khaystsus said will help you find that out.
At any rate, there are alot of things that could cause the same problems so a little more investigation and information is needed for anyone to help you any further.
Click to expand...
Click to collapse
Thanks I will try with the computer, ,but this is not a isolated problem if you do a search in google, you will see very many people complaining of the same thing.
examples
http://forums.wireless.att.com/cng/board/message?board.id=cingular&thread.id=95047
http://social.microsoft.com/Forums/.../thread/8f3276df-9444-4098-b0f4-6155582a2765/
Of course this is not an isolated problem -- this can happen on any WM phone. given the right conditions
It happened several times on my old ETEN.
One culprit is if you run the tweak to store your IE cache files on the card instead of internal memory -- this has been known to corrupt the card.
Other things can happen also -- which is why I backup my card at least once a week.
srimoorthy said:
Thanks I will try with the computer, ,but this is not a isolated problem if you do a search in google, you will see very many people complaining of the same thing.
examples
http://forums.wireless.att.com/cng/board/message?board.id=cingular&thread.id=95047
http://social.microsoft.com/Forums/.../thread/8f3276df-9444-4098-b0f4-6155582a2765/
Click to expand...
Click to collapse
Have you run a checkdisk on the card yet? What were the results?
No not yet, did nt get much of a chance yesterday going to do it today if i am able to find my card reader !

Major sd card problem. We need to fix this.

Well I recently ran into an SD card problem. To find a solution I have searched many forums and Google. None have offered any solution. On my search for answers I have found at least 100+ G1 owners with the same problem. All posting within the last month. The error we are getting is "SD card removed. insert new sd card".
All threads I have come across have suggested to reformat the sd card, repartition, use ADB, cyans recovery image, to fix this problem. None of the above solutions have worked. A majority of the threads the G1 owners were still able to use there sd card with there pc.
Now I know this is in the right section. We need a developer to figure this out. A g1 without a sd card is like a g1 that is bricked. It is horrible not being able to download, play music, shoot pictures, ect.
i ran into this issue on a friends g1. came to find out he dropped it and the sd card would neved get seated correctly in the sd slot. i had to wiggle it a bit before the phone recognized it
Now we are getting some where. This solution didn't help me but might help others in the future when they use the search feature.
I had this problem on one of the roms I was using, maybe Dude's cupcake?
Wipe of the phone fixed it.
I have whiped and upgraded to new roms. My problem began when I entered a command into terminal to fix another problem. After that I whiped and updated to cyans.
I have experienced this 1 time only. When it happened to me, I removed it from the phone completely and checked it in my card reader. It picked up on the PC just fine and everything was still intact, so I knew the card was still good. I rebooted the phone without it and then shut down. Reinserted the card in the phone and booted into recovery. I ran the fix partitions thing and rebooted again. Problem solved. I personally haven't had any other problems since then. I was told on another forum as well that when you flash a new rom or even a new theme to run the partition fix included with cyans recovery. Something to do with apps2sd I think? I have just gotten into that habit and no more issues. Good luck.
I think I might have changed a path on my phone while in terminal and thats what is causing my problem. I can't get cyans recovery because my phone isn't reading the sdcard for me to install it. Also, good post I am sure your solution will help many!
ohnoezmahfone said:
I had this problem on one of the roms I was using, maybe Dude's cupcake?
Wipe of the phone fixed it.
Click to expand...
Click to collapse
Same for me. With Dude's it wouldn't read my SD card. Wiped, installed Cyanogen's ROM, wiped again, and the problem instantly went away.
Have you tried another SD card in the device? One that you know is good and working in another unit. I screwed up one of my older smaller cards trying to make a Goldcard. It has never worked since.
I tried that a few days ago. No luck there. Im glad were getting this thread going. So far I see a lot of good solutions. Best part about this is all the information is all in one place! If anyone has any input please do tell.
Do you have another card to test out? Have you tried to mount/unmount the card with the phone on? I know if a rom has built in apps2sd the unmount/format option is grayed out. Maybe try to take the card out with the phone on and reboot and then put it back in? Not sure what all to try. I know I was frustrated when mine was doing that as well.
This would happen to me all the time with the camera. I would take two or three photos, then I'd get a message that I need to insert an SD card.
I think the problem was the card. I was using a Patriot 4GB Class 6 card from Fry's. I switched to a Transcend 8GB Class 6 card and have not had any problems since.
It sucks having to buy a new card if you already have one, but $18 for a good quality 8gb card is pretty reasonable.
I have class6 card that does this.. I also have other card that don't .. in the case with my class 6 card it works fine untill I use it for apps to sd, wich in my case renders it useless..
It's word cuz it will load everything fine and run, but then freez up in the middle of use. That's when I know it unmounted itself. Then I'm forced to pull battary out or reboot.. I have truer every methed to fix it with no luck...
Mine is a 4gb c6 card and other than the 1 time, I've had no further problems. I have run A2SD for quite a while even before it was included with different roms.
First comment: Why is this in this section.
Most of these I've seen have been mechanical (poor card seating) - poor card contacts. Swapping the card has always removed the issue for me.
I've had 2 cheaper sd cards go bad. they looked like they worked fine when i put them in a card reader and plugged into a linux box -- but only at first glance.
further inspection revealed bad sectors and damage to the storage. Since i got a nice class 6, it has seemed fine -- i think you get what you pay for a lot of times.
Not to be crass, but this does not belong in this section of the board. Just because one seeks the expertise of developer, doesn't make it ok to post a thread in this forum.
My $.02
I agree, I also think it was cards that were just made bad I guess that's what I get for buying a cheap class 6 transcend from target lol..
Bad SD Card Slot
This happened to me to a week ago after flashing a new Rom, thought I do not think that the flashing had anything to do with it. I tried everything wiggling it , cleaning connection, reformatting. The card worked in other phones and computer but mine. I just think it went bad. Nevertheless after 5 days of getting no where I had T-Mobile send me a replacement
swaggle said:
This happened to me to a week ago after flashing a new Rom, thought I do not think that the flashing had anything to do with it. I tried everything wiggling it , cleaning connection, reformatting. The card worked in other phones and computer but mine. I just think it went bad. Nevertheless after 5 days of getting no where I had T-Mobile send me a replacement
Click to expand...
Click to collapse
I should add that I also tried 2 new card as well both class 6
this is in the right section. If you havent noticed this a spread problem among many. We have tried other Sd cards. They do not work. This is a internal problem. Thats why its in the developers section. This post will save others from having to post about this same issues if they can find all the answers here. That being said if you have a problem with it maybe you should explain to me why brick threads, ect are ok in this section? There is nothing wrong with my sd card. Just like there isnt anything wrong with the other 5 sd cards I tried.
Google this you will find a lot of people having the same problem.

Media Player and Galley not recognizing anything from the external SD card

Firstly, let me begin by stating that I have in fact searched far and wide for the genesis of this issue across the far reaches of the internet and this forum alone. So if somehow I missed it by an inch, please inform me and I sincerely apologize.
Now, the issue I'm having is horrendously relative (if not identical) to this one: http://forum.xda-developers.com/showthread.php?t=801651
I was running stock 2.1 on my Captivate rooted with z4root. I also installed the necessary files for One Click Lag Fix, but promptly uninstalled them when I came to the conclusion that I was just going to flash Perception 8. And so I did. I followed the guides, etc, to installing ROM Manager and Clockwork Recovery and was successful in all of it. However, my stock media player and even Winamp does not detect the files on my external micro SD card. It won't even display the pictures in the gallery. Also, the files still do display in the native and third party file managers. The only thing I have not tried yet is reformatting the card because like I stated before, I scanned quite a few forums about this issue and that was the most unsuccessful method to fixing this issue. I also searched my entire phone (Using Root Explorer and the like) for the .nomedia file and found several in various places and deleted all of them. Yet, to no avail. So my next move will be in fact to reformat the card and see if that works.
If I could obtain any insight from you knowledgeable lads, I would greatly appreciate it.
~Raines
Adam Raines said:
Firstly, let me begin by stating that I have in fact searched far and wide for the genesis of this issue across the far reaches of the internet and this forum alone. So if somehow I missed it by an inch, please inform me and I sincerely apologize.
Now, the issue I'm having is horrendously relative (if not identical) to this one: http://forum.xda-developers.com/showthread.php?t=801651
I was running stock 2.1 on my Captivate rooted with z4root. I also installed the necessary files for One Click Lag Fix, but promptly uninstalled them when I came to the conclusion that I was just going to flash Perception 8. And so I did. I followed the guides, etc, to installing ROM Manager and Clockwork Recovery and was successful in all of it. However, my stock media player and even Winamp does not detect the files on my external micro SD card. It won't even display the pictures in the gallery. Also, the files still do display in the native and third party file managers. The only thing I have not tried yet is reformatting the card because like I stated before, I scanned quite a few forums about this issue and that was the most unsuccessful method to fixing this issue. I also searched my entire phone (Using Root Explorer and the like) for the .nomedia file and found several in various places and deleted all of them. Yet, to no avail. So my next move will be in fact to reformat the card and see if that works.
If I could obtain any insight from you knowledgeable lads, I would greatly appreciate it.
~Raines
Click to expand...
Click to collapse
I had an issue once like this. Rebooting the phone did the trick.
I've rebooted about three or four times now I think with no success. Thank you though. I do sincerely appreciate you taking the time to respond. I don't like to post on forums too much anymore due to the insane amount of heat you get for not following their stipulations and guidelines right off the bat even when all you missed was something incredibly simple.
Adam Raines said:
I've rebooted about three or four times now I think with no success. Thank you though. I do sincerely appreciate you taking the time to respond. I don't like to post on forums too much anymore due to the insane amount of heat you get for not following their stipulations and guidelines right off the bat even when all you missed was something incredibly simple.
Click to expand...
Click to collapse
I tried unmounting both the external and internal sd cards and then remounting them. it worked for me. hopefully that helps.
So apparently I have to post eight times before I'm allowed to show images. Nevertheless, I thought I should take screen caps of the weird stuff.
This one is of how the music player is literally detecting multiple file paths with the same location:
img.photobucket.com/albums/v338/SephirothSnake89/snap20101213_181753.png
And here is a display of the multiple location:
img.photobucket.com/albums/v338/SephirothSnake89/snap20101213_181807.png
img.photobucket.com/albums/v338/SephirothSnake89/snap20101213_181821.png
Also, I cannot unmount the internal SD from any normal option in my phone. I'm beginning to think that all of my data should have been wiped when I flashed the ROM to begin with. But all of my internal SD card files were still intact. I just formatted the card and I'm about to reupload music, etc, to it.
Not using perception atm but I have seen this occur after flashing a rom, perhaps a bad flash as it is not a problem mentioned in that thread or try another rom
So, I went ahead and formatted the external SD card through the phone and it does in fact work again. However, I'm still having the issue of it replicating the file location for media within the music players. I tested it by deleting a song and now when I click on the other duplicate title it states:
The file does not exist.
Also, I have the widespread issue of Froyo not supporting WMA tags which sucks, but I'll manage my way around that I suppose. Figures the only thing I bar trying is the thing that works. Nevertheless, my qualms with the duplication of filepath still exist.
Any ideas?

Another HD7 SD Card Issue

My unbranded htc hd7 has been working perfectly for a couple of weeks now, but recently started to have problems. I switched it on after changing sim cards (which i believe i did perfectly, didnt drop or do anything wrong) and it then says..."storage card cannot be read", not allowing me to go any further. I then try to hard reset the phone, which gets the phone to start up with no problem, but now says it only has 12.5mb of storage available (my sd is 16GB, and is the same one issued with the phone).
I've already counted my losses with the stuff i had on it and i'm willing to format the SD card if it means fixing this issue. But Is there a way to fix this via bootloader or something else that will not void my warranty by me having to physically dissasemble it. Your input is very very much appreciated...
There is an option in Zune which lets you wipe all your data on the sd card:
Settings\Phone\Synchronization Options
Nah that didnt seem to work. When i click on erase, it erases the 12.5mb doesnt seem to find the sd card
Sounds like the SD card has become unseated or corrupt somehow
Let me know if you find a way of formatting the SD card without removing it.
Similar Problem
Markmutai said:
My unbranded htc hd7 has been working perfectly for a couple of weeks now, but recently started to have problems. I switched it on after changing sim cards (which i believe i did perfectly, didnt drop or do anything wrong) and it then says..."storage card cannot be read", not allowing me to go any further. I then try to hard reset the phone, which gets the phone to start up with no problem, but now says it only has 12.5mb of storage available (my sd is 16GB, and is the same one issued with the phone).
I've already counted my losses with the stuff i had on it and i'm willing to format the SD card if it means fixing this issue. But Is there a way to fix this via bootloader or something else that will not void my warranty by me having to physically dissasemble it. Your input is very very much appreciated...
Click to expand...
Click to collapse
even im facing similar problem with an additional issue of sim error. i have gone ahead with replacing the sd card but still the problem exist.... i will be great full if any one in this forum could help me in fixing this issue......
Phone HTC HD7 - Tmobile
loomx said:
Sounds like the SD card has become unseated or corrupt somehow
Click to expand...
Click to collapse
Thanks for your input.
I suspected the same thing, so i removed the back cover and the battery, then used a "caveman fixing tactic" of banging the bottom part of my phone with my hand (didnt want to damage it by hitting it with something harder and again didnt want to open it), and its working. Tried banging it again after that to see if it will stop working again but seems to be fine now.
I know this is just a minor (silly) fix and will go to htc to complain about this fault and see if its loose in there because i've never hit the phone hard before this (besides hitting on my hand of course, which is the first and last time i'm doing it) and nor have i ever dropped it. I still havent ruled out the possibility of a faulty sd card, or an error that seems to be appearing with others after the recent NoDo Update.
hd7 sd card issue
I have exactly same issue, the first time (from new) i turned on it did see the sd card and then i inserted a SIM and did a reset and now it just reports 12.5Mb memory always. I have opened it, voiding warranty to remove the 16gig sandisk card and re-insert it many times but still doesn't see it and yet never reports any error like 'cannot detect sd card'. Next i flashed from O2 to a unbranded ROM (from this forum) and still the same and now doesn't even detects the SIM! Next i tried a new 1gig sandisk card.. still does see it (not sure format is required for wp7).. the orignal 16gig card cannot be read or formated on a PC tried using a pc dos format, low level format, sd format programs but pc never assigns drive letter to it.. so hd7 is scrap unless someone can suggest something to resolve.. i suspect the SD card interface from phone is faulty.. gona try the banging on table method next and hope is smashes to bits put it out of its misery!
Had the same issue with my phone. now stuck in bootloader mode. now have given up and using lg optimus one.
Mine is doing the same thing only showing 12mb even with the stock sd card. Did anyone ever get this fixed?
What version of WP do you guys are on? I noticed after each update, the system seems to grab more space on the card. That said, there is a option in Zune settings to change the available storage via slider, may be you have got that set to 12gb somehow... May be try to change it and c what happens then. I personally don't have this problem, even after modifying my hd7 so I can swap sd cards as needed (hard reset required but kind of useful)
Sent from my HD7 using XDA Windows Phone 7 App
I modded my hd7, too. But I never had this problem.
Did you mod with goldcard method or hspal/rspal???
the sdcard has password on it and can only be read through the phone unless you somehow did something to file system and lost the password than you can fix it.
Fix 12 MB
it fix my sd
enjoy your HD7
http://forum.xda-developers.com/showthread.php?t=1263347&page=6

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