Database Develop

broken camera and 2 dead pixels out of the box

I received my shipment today.
The very first thing I did after signing in was update the system to 4.1.1.
After playing for a few minutes I noticed a dead or stuck pixel on the right side of the screen. I ran the display test app and found another dead pixel in the middle of the screen.
I tried the camera with Google hangouts and Skype and all I get is garbled green signal. Using the nexus 7 camera launched yielded the same result.
Doing a full factory reset did not fix the problems.
Needless to say this going back. I'm disappointed that this excellent device is having these quality issues.

I have a single dead pixel on the very edge. It's only visible on a completely black screen so I'm gonna live with it.
Good luck with your return.
Sent from my Nexus 7 using xda app-developers app

redmonke255 said:
I have a single dead pixel on the very edge. It's only visible on a completely black screen so I'm gonna live with it.
Good luck with your return.
Sent from my Nexus 7 using xda app-developers app
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I would recommend you get it exchanged. At the end of the day its still a defect. Maybe wait a little while so they have more stock to ship another one.

dublued said:
I would recommend you get it exchanged. At the end of the day its still a defect. Maybe wait a little while so they have more stock to ship another one.
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I got mine from staples so I'll have to deal with them. I'll wait until they have stock.
Sent from my Nexus 7 using xda app-developers app

They have a little thing in the booklet. I think its referring to dead pixels. It was kind of confusing tho
Sent from my Nexus 7 using Tapatalk 2

Shano56 said:
They have a little thing in the booklet. I think its referring to dead pixels. It was kind of confusing tho
Sent from my Nexus 7 using Tapatalk 2
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Do you know what page its on? I didn't see any mention of it
Edit: never mind, I see it in the warranty booklet under the LCD defect policy

[Q] HTC Vivid Screen Black

Hello, today I slipped and fell and my HTC Vivid seemed to have taken the fall pretty hard because whenever I turn it on its screen is completely black, but it theres streaks of white on the bottom. It almost looks as if a nail of white is on the bottom when I turn on the phone. Any ideas to get my screen working again?

yoitsjeremy said:
Hello, today I slipped and fell and my HTC Vivid seemed to have taken the fall pretty hard because whenever I turn it on its screen is completely black, but it theres streaks of white on the bottom. It almost looks as if a nail of white is on the bottom when I turn on the phone. Any ideas to get my screen working again?
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Sounds like broken LCD to me
Sent from my SGH-T999 using xda premium

yosoywilson78 said:
Sounds like broken LCD to me
Sent from my SGH-T999 using xda premium
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Thanks for telling me. How much do you think it'd cost to repair?

yoitsjeremy said:
Thanks for telling me. How much do you think it'd cost to repair?
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Click to collapse
Lcd/digitizer combo is easiest fix & goes for anywhere between $50-65 on ebay and the time it takes to fix.
Or you can be adventurous and just buy the lcd only. Costs $30-35 and a lil more time.
Sent from my SGH-T999 using xda premium

Its more like $40 for LCD digitizer combo.. At least it was when I replaced mine lol
Sent from my Nexus 7 using Tapatalk 2

XxSHaDoWxSLaYeRxX said:
Its more like $40 for LCD digitizer combo.. At least it was when I replaced mine lol
Sent from my Nexus 7 using Tapatalk 2
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From china? LOL.
Sent from my HTC PH39100 using xda premium

lcd dead
You lcd is broken.
You should check if the phone is reconigzed by a computer. Changing the lcd screen is a challenging task, but if you are patient you can do it.

javierarenas said:
You lcd is broken.
You should check if the phone is reconigzed by a computer. Changing the lcd screen is a challenging task, but if you are patient you can do it.
Click to expand...
Click to collapse
Yes. We have established this already... :what:
Sent from my HTC PH39100 using xda premium

yosoywilson78 said:
From china? LOL.
Sent from my HTC PH39100 using xda premium
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LMAO :laugh::laugh::laugh:

Black or White?

My upgrade is coming up and I am definitely getting the One. I do not want another Samsung because of the build quality but Idk which color to get. I heard the black one attracts fingerprints but I will most likely have a case on it. I've had black phones my entire life but I am leaning towards the silver. People who own the One, which one looks better?
Sent from my Epic 4G Touch using XDA Premium

syed239 said:
My upgrade is coming up and I am definitely getting the One. I do not want another Samsung because of the build quality but Idk which color to get. I heard the black one attracts fingerprints but I will most likely have a case on it. I've had black phones my entire life but I am leaning towards the silver. People who own the One, which one looks better?
Sent from my Epic 4G Touch using XDA Premium
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The black HTC one is not available yet for Sprint so you might not get many responses (since this is a Sprint HTC One forum). You may want to ask your question though in the general HTC One board. For what its worth, I have played with a working version of the silver and a dummy of the black and I am holding out for the black one. The black one is suppose to be available in a few weeks so if you want it now, the silver is your only choice.

Silver because that's the only color HTC would hook me up with.
Sent from my Galaxy Nexus using Tapatalk 2

My previous phones have also been black, so I got the silver to change it up. If you get the silver I don't think you will regret it. I am definitely not.
Sent from my HTCONE using Tapatalk 2

I've never had a silver phone, but coming from the AT&T GS2 skyrocket the bare metal look of the silver really compliments the build quality.

I've always had black phones. But I decided to go for silver. Not regretting it.

I was going to hold out for the black, but I also knew I was going to get the HTC hard case for it. Once I saw one with the case on, I realized you can't tell if the phone is black or silver so I grabbed the silver one.

c
black phone for me every time.

chkr said:
black phone for me every time.
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So you found a black htc one?
Sent from my SPH-L710 using xda premium

Sprint sold out of the black One so there are people that have it that can tell you there experience here. You just won't be able get one for a little bit until sprint gets them back in stock.

e
lse4 said:
So you found a black htc one?
Sent from my SPH-L710 using xda premium
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Click to collapse
my brother did. i'm on x10 mini pro. in black colour

When I went to the sprint store they had both on display. I played with the black one and it was just to prone to finger prints for my liking. So I'd go with the Silver one.

jjd2022 said:
When I went to the sprint store they had both on display. I played with the black one and it was just to prone to finger prints for my liking. So I'd go with the Silver one.
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Which Sprint store did you go to?

Marty said:
Which Sprint store did you go to?
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Cranston, Rhode island. The weird part is they didn't have any black in stock... lol

It doesn't matter if your black or white.
Sent from my HTCONE using Tapatalk 2

Alright thanks guys. I wasn't aware of the unavailability of the black One but it looks like a lot of people like the silver one regardless. I'm going to have a case on it either way so the fingerprints on the black wouldn't matter but I've had black the whole time so I'll get silver. How is the One for the people that have it? Any problems with it yet?
Sent from my Epic 4G Touch using XDA Premium

Silver looked way better. The black one is so dull and boring. I thought it was a Blackberry10
Sent from my HTCONE using xda app-developers app

The black isn't bad looking but the one i got to use a few months back like went out of its way to suck all the oil from my hands and lather itself in it. The silver one is shinier so you don't notice the oil nearly as much. Also I'm sure scratches will show up way more prominently on the black version.
Sent from my Galaxy Nexus using Tapatalk 2

cornelious2 said:
It doesn't matter if your black or white.
Sent from my HTCONE using Tapatalk 2
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LOL. I've been waiting for this response. Yes, I thought Michael settled that about 1993 or so...

the link below is the show the Black HTC ONE is available on the sprint site now
http://shop.sprint.com/mysprint/sho...eplinked=true&ECID=SM:TW:E:HTCOneBlack:042613

Purpleish Hue Capacitive Buttons?

I have just got yet another exchanged HTC One. This time around it came with purple whiteish capacitive Buttons.
I know this isn't normal because I've got another One right beside me with white buttons.
Anyhow, does anyone else have this problem too? Did you decide to sacrifice it (live with it) or send it back in?
Thanks
Sent from my HTC One using Tapatalk 2

Mine are purple whiteish too. I quite like it tbh.

mikeyd85 said:
Mine are purple whiteish too. I quite like it tbh.
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LOL alright. To me it doesn't bother so much but then I see the color it's supposed to be then I start...
Thinking DEFECT
Sent from my HTC One using Tapatalk 2

My last one had a pinkish hue and was the main reason I had it replaced.

Kashume said:
My last one had a pinkish hue and was the main reason I had it replaced.
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I see your point. Pink is not cool...
Nothing close to "becool 0130"
Sent from my HTC One using Tapatalk 2

Mine have a slight purplish hue...looks normal to me. Probably just a variation in versions....doesn't bother me at all.

Mine definitely have purple hue, hadn't even noticed this until now! Doesn't bother me though.

purple hue is cool!

You changed device because of the hue of the buttons?
Did you have any trouble at the point of sale getting them to do it?
Sent from my HTC One using xda app-developers app

Mine also has a slight purple tinge to it, but I quite like it as the buttons are not too bright then

At least you guys have a purple or pink hue to the capacitive lights - mine's don't light up at all! Need to figure out if I've got a fault or not. Any help appreciated. Thanks.

sb09 said:
At least you guys have a purple or pink hue to the capacitive lights - mine's don't light up at all! Need to figure out if I've got a fault or not. Any help appreciated. Thanks.
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It only lights up in the dark. Try it in a dark room, see if they light up.
Sent from my Nexus 7 using Tapatalk 2

manmikey said:
You changed device because of the hue of the buttons?
Did you have any trouble at the point of sale getting them to do it?
Sent from my HTC One using xda app-developers app
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I assume this was to me.
It wasn't the only reason but it was the main reason. Also had a couple of slight build quality issues. Had no problems exchanging it as I was within the 28 days and the phone was faulty because of these issues. If the buttons had been a full on colour rather than just a very slight tint, I'd not have been bothered, but as it was it just made it look a dirty white rather than a clean white.

Mine is also purple so by the looks of it, it's very normal.
Sent from my HTC One using xda premium

Das.Ist.Gud said:
Mine is also purple so by the looks of it, it's very normal.
Sent from my HTC One using xda premium
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I suppose lol. I'll just live with it or send it to HTC for warranty
Sent from my HTC One using Tapatalk 2

Bump
Sent from my HTC One using Tapatalk 2

Mine are White.
Sent from my HTC One using xda app-developers app

Seems like something is inside my phone

Took a picture earlier and I noticed there is something odd looking towards the top part of any pictures I take. Even shows up when I have the camera up.
Time for warranty I suppose.
See attached.

A small UFO
Sent from my Nexus 7 using xda app-developers app

jonny68 said:
A small UFO
Sent from my Nexus 7 using xda app-developers app
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Aliens!

Crusher16 said:
Aliens!
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Ha! My wife and I watch that show just for the laughs!
Sent from my HTC One using xda premium

Crack in the lens cover?
Sent from my HTC One using Tapatalk 4 Beta

its the gods!

Get it replaced. Seems like an issue with the magic eye of the lens. It's probably damaged or a dirt got inside your phone and made it's way to the eye.
Or could you try to lightly tap the phone in your palm? It might get off the eye also but of course it's still there inside so kinda annoying.

gustav30 said:
Crack in the lens cover?
Sent from my HTC One using Tapatalk 4 Beta
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No crack in the lens cover.
Riyal said:
Get it replaced. Seems like an issue with the magic eye of the lens. It's probably damaged or a dirt got inside your phone and made it's way to the eye.
Or could you try to lightly tap the phone in your palm? It might get off the eye also but of course it's still there inside so kinda annoying.
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TMobile is already sending a new one out to me

Interesting. Did you have insurance on the phone?
Sent from my Rooted HTC One. Boom!

vecchioni27 said:
Interesting. Did you have insurance on the phone?
Sent from my Rooted HTC One. Boom!
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I do, but they are doing a warranty exchange. Should have the new one tomorrow.