Well here's my scenario. My M8 is completely stock. While doing a profile update the phone froze. After 3-4 minutes I pushed the power button. The screen shut off and that was it. Now I can't even get the little light to come on when charging it. Any ideas folks
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tommason1968 said:
Well here's my scenario. My M8 is completely stock. While doing a profile update the phone froze. After 3-4 minutes I pushed the power button. The screen shut off and that was it. Now I can't even get the little light to come on when charging it. Any ideas folks
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If it is still in your 14 day period return it, other wise use htcs support
Try holding volume up and down + power, can take up to 2 minutes. If not return it.
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Mine did the same thing. I had to send it to HTC. My replacement is on its way. Turnaround is about a week from the day you send it.
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I'm not sure as to what happened, but in the morning about 12 hrs after it happened I put it on the charger and the light came on. It was blinking do I let it charge and now it's OK. The phone does notify me that it did an abnormal restart and that it wanted to send a report to htc.
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What the hell is wrong with this thing lol, every 15 minutes or so it restarts it self or completely shuts down without any physical contact with the device and battery at good amount of charge, thanks guys and no I'm not rooted yet..
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nitrouspromonyc said:
What the hell is wrong with this thing lol, every 15 minutes or so it restarts it self or completely shuts down without any physical contact with the device and battery at good amount of charge, thanks guys and no I'm not rooted yet..
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Sounds defective. How long have you had it? I've had mine since release week and haven't experienced those issues once. I'm rooted, but still on factory stock.
May want to return it for another
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I'm going to do that today, but I don't know what is worst the phone or Tmobile customer service reps, anybody else notice how much more uneducated they have gotten about the product line they are there to help with?!?
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Welcome Nitros...... I too, experienced random reboots.... but it would only happen after I activated wifi calling..... Finally the problem went away after I replaced my SIM card
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Has anyone else had trouble doing simulated battery pull? Ive done it before but when I just went to try it, it gets to 1 sec and doesnt reboot. Even held 30 secs longer and nothing. Anyone have any idea why that is? Will it only allow simulated battery pull when phone freezes?
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Needs to be in a brightly lit place.
gunnyman said:
Needs to be in a brightly lit place.
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Im in a room with a light on but, when I angled it up toward the light so it would get better lighting..sure enough, it worked! Thank u
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I had to have the sensor in front of my laptop when I was doing stuff in the dark.
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Weird how the proximity sensor can effect the powering on/off of a device. Never had that probem before. Then again Ive only owned one other phone without a removable battery. Had the htc 4g lte for a short time before getting this htc one. Is this just a software "glitch" that could be fixed with an software update or something in the htc one hardware?
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Sad part is, wasnt long ago I read somewhere on xda how someone was told to do the bright light when they couldnt get their phone to power on and it worked. Never dawned on me to try that to restart it..well simulate battery pull anyways. Never seems to restart (maybe Im just impatient lol) without pressing power to get it to boot back up.
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Never own a phone with build n battery so this is new to me. But cool tip I will remember this.
You just aim the light sensor but the speak to a bright light and press n hold power?
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xile6 said:
Never own a phone with build n battery so this is new to me. But cool tip I will remember this.
You just aim the light sensor but the speak to a bright light and press n hold power?
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Yep if you want to do a simulated battery pull or have trouble doing it or getting your phone to power on. Just hold phone (sensor part anyways) under bright light and it should work
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htc did this to prevent accidental button combos while in pocket/bag
skinsfanbdh said:
htc did this to prevent accidental button combos while in pocket/bag
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Wondered why it did that. Thanks for the info.
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The phone was in my pocket and when I pulled it out it was dead. When I press the power button nothing shows up, no LED lights nothing. I've tried hard rebooting by holding Vol+ & Power at the same time even Vol- & Power but still nothing. Does anyone know what the problem is? It's been perfectly functional for a month till now.
If you plug it in to a charger for awhile do you see any lights?
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bbinder said:
If you plug it in to a charger for awhile do you see any lights?
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I'll try as soon as I get back. I'm outside so also in sort of a bad place for the phone to die.
bbinder said:
If you plug it in to a charger for awhile do you see any lights?
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So I plugged it back and it worked. Should I get all the data off of this and send it in for a replacement anyways?
Lol sounds like your battery ran out
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Funny Thread
Could it be that it was on without you knowing? The screen, that is. I have heard it and seen it make a change, forget to put it back, screen stays on, battery dies, etc. Maybe it was just an accident? Just keep tabs on it and see how you battery life is after you charge it again.
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My M8 won't power on the battery was drained out and powered off , got home put on charger over night and tried power it back on but won't power on it been 3 day still not powering on I held down the power button and volume up nothing and held down the power button and volume down and still nothing it won't power on at all any ideas can anyone help me with thise or might any other solutions or tips
Try a different power cord.
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sounds like it might need a jump charge, make sure you're using the htc charger and cord that came with the device. if you still cant get it to charge take it into a sprint store and tell em the phone died and cant be charged, they'll use some special thing to jump start it
On my friends LTE I googled something similar and found that on that phone u had to reset the battery charge logic by holding power, volume up, and volume down for 2 minutes. It started taking a charge after that. Might be with a shot?
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gstanke said:
On my friends LTE I googled something similar and found that on that phone u had to reset the battery charge logic by holding power, volume up, and volume down for 2 minutes. It started taking a charge after that. Might be with a shot?
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Mine just did this today, and your solution above solved the problem.
Thank you!
vanshmack said:
Mine just did this today, and your solution above solved the problem.
Thank you!
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Glad it fixed yours, my friends EVO is dead, she jumped off the HTC ship and got herself an s4 :/ lucky for me though because she doesn't feel the need to use her upgrade (47 days) and we are on the same account. So she said I can use hers instead of mine (228 days)
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After my watch shut itself down in the night, because it ran out of juice, I can't charge it anymore.
I put it on the craddle and it shows the white battery symbol for a second after ist crashes and the screen turns black again. This happens over and over again.
It seems that the watch wastes that little power it has gained while the screen was off when it tries to show the white (and therefore power draining) charging symbol.
How can I save my watch? Please help me.
Greetings and thanks in advance
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Same problem here. Hoping to see a solution soon.
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Mine was sent to LG now. A week later it came back and they said it had a Walter damage and they will not repair or replace it.
I can not accept this. This watch is advertised as waterresistant. I did not even shower with the watch. It is just about a half year old.
Shame on you LG
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