Dead Wi-Fi connection after sleep - AT&T Galaxy Note 3 Q&A, Help & Troubleshooting

I'm on university wi-fi. I think it's 802.1x, requiring username/domain and password. Which kinda sucks cause Chromecast doesn't work. But anyway, just about every time I turn the screen on, the wi-fi appears connected, but YouTube and facebook just give loading spinners and I think eventually time out. I have to switch the wi-fi off and on again to get the wi-fi to actually work properly. I don't have the same problem with my laptop, so I'm thinking it's a problem with my Note 3. I'm using rooted NB4 if that makes a difference. Any ideas?

Related

Online radio streaming on nexus stops with screen off.

Have you guys have the same problem?tryed all the radios on the market..they stream perfectly on wifi ,but when i lock the screen it just stops streaming.If i turn the screen back starts as normal.Any idea how to get over this?
No problem for me with lastFM.
This should work ... but it doesn't
Just in case you haven't tried - in the settings menu, Wireless and Networks, Wi-Fi settings, then press menu again and find 'Advanced'. Here lives 'Wi Fi sleep policy'. It looks promising, the obvious move is to set this to 'Never'.
But it doesn't solve the problem. Like you I'm finding that it is a problem with all radio streamers, some worse than others. If I turn wireless off and use 3G its fine.
Thanks for posting the issue. I thought I was the only one.
No problems with TuneWiki over WiFi and 3G...
i find that even if you set the wifi never to sleep it still does. i frequently use aftp to transfer movies and stuff to my phone over my lan, so ill set it to transfer like 3 gigs of stuff and go to bed, even though its set never to sleep the socket still gets closed at some point at night. so id say your problem lies with wifi sleeping.
also some online radios stop automatically after a certain amount of time incase you arent listening anymore to save bandwithd
Maybe its in the app settings. You didnt specify which app it was also...
This might help
When you connect Wi-Fi make sure to turn off your cellular network. N1 has this weird problem where in as soon as screen is off, it drops the wi-fi connection and goes on to cellular network.
So if you switch off ur cellular network it maintains its Wi-Fi connection even when the screen is off.
SiNJiN76 said:
Maybe its in the app settings. You didnt specify which app it was also...
Click to expand...
Click to collapse
i use mainly "AOnline radio" but i have tryed pretty much all from the market and all do the same. trying with the settings now..post if any change.
edit:yea still stops...strange try with gsm off and still same thing...is it there any solution to get over this thing?i just liten now with the screen on) eats the battery..it's ok but why not better?
The Nexus one activates some kind of energy saving mode as soon as you turn off the screen. This makes the WiFi connection very laggy, though stable for me. This is independent of the WiFi sleep policy. There's a bug report because of this for Sipdroid and I've also seen this issue while being connected to the phone via SSH. The connection is just fine as long as the screen is on, but if it's off, there's about 1 second delay.
However, I never had the problem you describe. Droidlive, for example, works just fine.
robert-qfh said:
The Nexus one activates some kind of energy saving mode as soon as you turn off the screen. This makes the WiFi connection very laggy, though stable for me. This is independent of the WiFi sleep policy. There's a bug report because of this for Sipdroid and I've also seen this issue while being connected to the phone via SSH. The connection is just fine as long as the screen is on, but if it's off, there's about 1 second delay.
However, I never had the problem you describe. Droidlive, for example, works just fine.
Click to expand...
Click to collapse
i will check droidlive myself right now...thank you for explinations..is there a way to talk with cyan and maybe he could overpass that wifi sleepy thing.
edit: also noticed if you ahve a download or something and turn the screen off goes very slow..so this problem i think really have a priority to be solved.
edit2:still stops...what would be the thing?wifi priority changed.do you have any type of settings?full app?
I'm listening to a ShoutCast stream with AOnline right now, using WiFi, screen is off. Works perfectly. Do you see this problem with other access points, too?
SLightworkaround....
If you can keep it plugged in...set the SCREEEN TO NEVER SLEEP...under settings>>>applications>>>DEVELOPMENT>>>STAY AWAKE... hope that helps!
robert-qfh said:
The Nexus one activates some kind of energy saving mode as soon as you turn off the screen. This makes the WiFi connection very laggy, though stable for me. This is independent of the WiFi sleep policy. There's a bug report because of this for Sipdroid and I've also seen this issue while being connected to the phone via SSH. The connection is just fine as long as the screen is on, but if it's off, there's about 1 second delay.
However, I never had the problem you describe. Droidlive, for example, works just fine.
Click to expand...
Click to collapse
This is the problem yes... Just try to ping your N1 while turning the screen off/on... Ping jumps up as soon as the screen is turned off...
For me Streams stop when I have a weak signal to begin with, which does not get better when turning the screen off
"KeepScreen" might help...

[Q] Wi-Fi Woes

Ok I have a very iritating problem.
My captivate works amazing in all ways... except one. When I'm at home connected to Wifi, within a few mins of me putting the phone down, or even mid use, the wifi will just stop working. The icon still shows it to be connected however no apps are able to actually get internet. A quick pulldown of the quick access menu and tapping wifi off and back on again gets it going great... for another 5 mins. Then the same thing happens.
Its been like this ever since I got the phone, even after flashing different roms. Now i'm running a Linksys Wireless - N router - maybe they're not playing nice?
I dont think its a hardware fault because when I serve wifi, IE the captivate is an infrastructure mode access point for 3g, it stays on consistently and my laptop can tether for 2 hours or more.
Anyone know what might be causing this?
Thanks
When you have wifi on, go to menu settings and 'Wireless and network'. In Wi-Fi settings you can change the Wi-Fi timeout.
nickbarbs said:
Ok I have a very iritating problem.
My captivate works amazing in all ways... except one. When I'm at home connected to Wifi, within a few mins of me putting the phone down, or even mid use, the wifi will just stop working. The icon still shows it to be connected however no apps are able to actually get internet. A quick pulldown of the quick access menu and tapping wifi off and back on again gets it going great... for another 5 mins. Then the same thing happens.
Its been like this ever since I got the phone, even after flashing different roms. Now i'm running a Linksys Wireless - N router - maybe they're not playing nice?
I dont think its a hardware fault because when I serve wifi, IE the captivate is an infrastructure mode access point for 3g, it stays on consistently and my laptop can tether for 2 hours or more.
Anyone know what might be causing this?
Thanks
Click to expand...
Click to collapse
Try goin to settings->wireless and networks-> wifi settings (menu key)advanced and set the sleeping policy to never
I've done that...
i *Think* i've fixed it. I was using WPA2 IPK encryption or whatever.. Switched back to the 64 bit crappy WEP. Wifi was on all night and all morning with no cut out.
Might be just another linksys-is-crap situation.
HI, I figured I keep my wifi woes within a singe thread so.
I have an old D Link WBS 2310 router.
I recently got a message from AT&T that I'm near my data limit. This surprised me as my last cycle I barely got near 500mb. Since my bill isn't ready yet, I can't see exactly what it is I'm doing to use so much data.
TO be safe I figured I'd pull out my old router and set it up. After hours of hassle getting it to work on my new computer, I wasn't able to get my Captivate to hook up to it.
My laptop works fine. It gets a fast wifi signal, but my phone just says "Obtaining IP address" for a while and then gives up.
My phone gets wifi at work, at friends', at coffee shops - but not at home.
I've tried this with no encryption, WEP encryption and WPA2 encryption.
Each time my laptop would hook up to the wifi but my phone wouldn't.
I searched some other forums and found similar problems with HTC phones.
Some answers say that D Link sucks. But that answer applies to other brands as well.
Do I need "n" wifi, rather than "g"?
I don't want to buy another router only to find it still doesn't work.
Any help?
gluvox said:
HI, I figured I keep my wifi woes within a singe thread so.
I have an old D Link WBS 2310 router.
I recently got a message from AT&T that I'm near my data limit. This surprised me as my last cycle I barely got near 500mb. Since my bill isn't ready yet, I can't see exactly what it is I'm doing to use so much data.
TO be safe I figured I'd pull out my old router and set it up. After hours of hassle getting it to work on my new computer, I wasn't able to get my Captivate to hook up to it.
My laptop works fine. It gets a fast wifi signal, but my phone just says "Obtaining IP address" for a while and then gives up.
My phone gets wifi at work, at friends', at coffee shops - but not at home.
I've tried this with no encryption, WEP encryption and WPA2 encryption.
Each time my laptop would hook up to the wifi but my phone wouldn't.
I searched some other forums and found similar problems with HTC phones.
Some answers say that D Link sucks. But that answer applies to other brands as well.
Do I need "n" wifi, rather than "g"?
I don't want to buy another router only to find it still doesn't work.
Any help?
Click to expand...
Click to collapse
part of the IEEE 802.11n standard is backward compatibility with all previous 802.11 standards IIRC, so there should be no need to buy a new n device.
HOWEVER, i am also having issues with my wi-fi and my g capable router. i will meddle around with some phone and router settings to see if i can fix this, this is one area were i can actually be of some use on this forum
Hi. It turned out the wifi was broken on my captivate. I reset it to stock and it's all better. It had been working up to the previous day so I assumed that it was still working. The router goes down intermittently in general, so I've ordered a new one to see what's up.
Hi, I'm back! So after resetting the phone and getting wifi to actually connect (rather than being stuck searching for IP address), I'm now having the exact same problem is the OP. The OP seems to have solved this by switching to WEP. I tried this and it doesn't work. My timeout is set to never. Also, it's the same at home (I replaced my router) as well as at Starbucks and a friends house.
I'm connected, but can't download or sync. It works initially and then stops, and then comes back in briefly and then stops, all the while "connected." Sometimes I can fix it temporarily by turning off wifi and then turning it back on.
SO what's the deal? Is it a hardware problem? Is there some secret magic code?
edit: Just disabled encryption - same problem.

[Q] wifi connection problems

can anyone help me with wifi problems i am having?
my phone will connect to my home network and show connected however it seems that data does not load. I cannot load web pages often.
or when it does work it will cut out after a few minutes.
its pretty annoying as my service isnt the best in my house and if i want to watch youtube etc. wifi is obviously faster.
please help
lilk1d777 said:
can anyone help me with wifi problems i am having?
my phone will connect to my home network and show connected however it seems that data does not load. I cannot load web pages often.
or when it does work it will cut out after a few minutes.
its pretty annoying as my service isnt the best in my house and if i want to watch youtube etc. wifi is obviously faster.
please help
Click to expand...
Click to collapse
What is the rom that you use? Did you do clean flash? Did you flash any kernel? Did you try to forget the network and reconnect again? More information is needed.
Sent from my lair.
volk9029 said:
What is the rom that you use? Did you do clean flash? Did you flash any kernel? Did you try to forget the network and reconnect again? More information is needed.
Sent from my lair.
Click to expand...
Click to collapse
i'm using the stock ROM but i did unlock and root. i am using a asus RT-N56U with WPA2 personal AES encryption for security. Phone set for best wifi performance, wi-fi band on auto, keep wi-fi on during sleep.
I can connect and it will work usually especially if i turn off wifi then turn it back on. However, the problem exists that the length of time the connection will remain with the ability for loading webpages/video is unknown. It could be 2-5 minutes, but i've also tested it and its been able to hold a connection while constantly streaming a netflix movie.
I'm wondering if it could be resolved by setting my phone to connect to my home network via a static ip? seen things related to that elsewhere. It is very annoying and troublesome to have to constantly turn on/off the wifi when im sitting in the same place. I could be reading a webpage then click a link on it and then it will fail to load even though showing i am connected. Then i have to switch on and off. This has happened plenty of times within 30 minutes i've had to turn it on and off 3-4 times. To me that is not "functional".
is it something with my phone or router? or both?
lilk1d777 said:
i'm using the stock ROM but i did unlock and root. i am using a asus RT-N56U with WPA2 personal AES encryption for security. Phone set for best wifi performance, wi-fi band on auto, keep wi-fi on during sleep.
I can connect and it will work usually especially if i turn off wifi then turn it back on. However, the problem exists that the length of time the connection will remain with the ability for loading webpages/video is unknown. It could be 2-5 minutes, but i've also tested it and its been able to hold a connection while constantly streaming a netflix movie.
I'm wondering if it could be resolved by setting my phone to connect to my home network via a static ip? seen things related to that elsewhere. It is very annoying and troublesome to have to constantly turn on/off the wifi when im sitting in the same place. I could be reading a webpage then click a link on it and then it will fail to load even though showing i am connected. Then i have to switch on and off. This has happened plenty of times within 30 minutes i've had to turn it on and off 3-4 times. To me that is not "functional".
is it something with my phone or router? or both?
Click to expand...
Click to collapse
you definitely shouldnt have to connect with a static. it may help but what about when u r in public do you still have the problem?? if not then maybe u should try a new home networking device or play around with the security setting on ur router.
my wifi seems to work fine other than my speedtest results are only 3mbps up. i should be getting as much as 55, i used to get up to 40 on my gs3. i am totally stock, with the same settings.
lilk1d777 said:
i'm using the stock ROM but i did unlock and root. i am using a asus RT-N56U with WPA2 personal AES encryption for security. Phone set for best wifi performance, wi-fi band on auto, keep wi-fi on during sleep.
I can connect and it will work usually especially if i turn off wifi then turn it back on. However, the problem exists that the length of time the connection will remain with the ability for loading webpages/video is unknown. It could be 2-5 minutes, but i've also tested it and its been able to hold a connection while constantly streaming a netflix movie.
I'm wondering if it could be resolved by setting my phone to connect to my home network via a static ip? seen things related to that elsewhere. It is very annoying and troublesome to have to constantly turn on/off the wifi when im sitting in the same place. I could be reading a webpage then click a link on it and then it will fail to load even though showing i am connected. Then i have to switch on and off. This has happened plenty of times within 30 minutes i've had to turn it on and off 3-4 times. To me that is not "functional".
is it something with my phone or router? or both?
Click to expand...
Click to collapse
Do you have sleep mode turned on, in settings, power? Or power saver?
Sent from my lair.
Maybe try unplugging both your modem and router for 10 seconds and then plug them back in.
Sent from my HTCONE using xda app-developers app

Moto G (Dual Sim) Internet Connectivity Issues

Hi, I'm new here so forgive me if I do something wrong^^
First of all, I have a Moto G 2014, Dual Sim which is running on 5.1.1, to be more specific, this ROM. I was using this ROM for about 4 months already so that shouldn't be the issue. My problem is that after my phone connects to the internet, usually using H+. The connection to the internet is working perfectly fine, but after a while of not using the phone it loses the connection. It still tells me that it got a strong H+ connection, but nothing (browser, apps, anything) is able to connect to the internet. Enabling & disabling airplane mode usually fixes the problem. From time to time it also happens, usually when I lost some sort of wifi connection (regardless if I disabled wifi or I got out of range) it happens that it shows full connectivity but with an exclamation mark. This only goes away if I reboot or enable & disable airplane mode again.
Is this issue known/is there any solution to
I have been experiencing the exact same thing as of lately. I thought it was a byproduct of downgrading from (Stock) Marshmallow to (Stock) Lollipop (yes! it's happening even on stock ROM) where at times the WiFi losses connectivity when the phone had been sleeping for awhile...even though I have the "Keep WiFi on during sleep" option on under WiFi's advanced settings. I had no idea that it also happens with data connections ! ...as I don't use it (too expensive for me), now I'm uncertain what could be the cause. I can see how this would be an inconvenience if you use a lot of social media apps as I sometimes do not get my WhatsApp messages when this happens and sometimes I don't even receive my Hangouts messages until I open the app manually.
It's strange, at times when my phone sleeps for awhile and it losses connectivity and I wake it, it will reconnect just fine and other times it just goes into this state where it reconnects with full signal strength but with an exclamation mark next to the WiFi icon in the notification bar. When this happens, no matter what I try it stays in this state, I tried turning off WiFi and turning it back on, also forgetting the network and entering the info and reconnecting to it but none of that works. I didn't know that turning on and off airplane mode can help....I'll have to try that one, rebooting the phone was the only solution I found which is just inconvenient and somewhat annoying.
I too, am interested in a proper solution. I don't know why the phone ignores the "Keep WiFi on during sleep" option or why at times it connects but have not internet access! It should be noted that it's not a problem with the network, It's not due to an incorrect password or anything like that as I am the one that administers those things and when it happens other WiFi devices such as my Tablet PC, Laptop etc can connect and access the internet just fine and it only happens sometimes on the phone (Moto G 2014). This doesn't seem to happen in Marshmallow...but I hate Marshmallow and I can't remember having this issue on Lollipop post Marshmallow update (how I wish I had never tried out Marshmallow!!!), which is why I thought it was related to downgrading, .......did you downgrade ?

Wi-FI Problems...

I have an issue with my Samsung tablet. What happens is, I can have it connected to Wi-Fi for a random amount of time and then once I stop using the tablet and let it go into idle mode or whatever you want to phrase it as more times than not when I try to have it connect back to Wi-Fi the Wi-Fi icon will be on but it will not find any Wi-Fi hotspots or locations even though I am in close proximity to one and the only way to fix this problem is to restart the tablet every single time. I don't know what's causing this how I can fix it I've done a reset on the tablet but all user data still remained so I don't know if anyone else has experienced this or not?
I am having the exact same issue, I have found that if I just toggle the wifi switch it corrects until the next time I put tab down for a while, there is a setting in wifi advanced that that asks if you want to put wifi to sleep when not using. Problem was much worse with that checked off. Since I unchecked tab only won't connect after sitting with screen off for a while. So I assume it has to do with waking up the wifi controller etc.

Categories

Resources