[Q] Kindle Fire HD will not power on. - 7" Kindle Fire HD Q&A, Help & Troubleshooting

Hello.
I have a Kindle Fire HD that will power on. When plugged into the wall or the pc the logo flashes up for about 5 secs before the device switches back off. I have tried to reset it by holding down the power for 20 secs releasing and pressing it again, but nothing. Any help with this matter would be great!!!
Thank you.

You tried a fastboot cable? And are you sure the battery isn't dead?
Sent from my LG-P769 using Tapatalk

Thanks for the reply.
It's not the battery no. I do not have a fastboot cable I will get one and try.
Cheers.

I got the fastboot cable now when it's plugged in with the new cable to the computer it comes on with "fastboot" on the screen, about 6 seconds later it powers off again.

mrshizz said:
I got the fastboot cable now when it's plugged in with the new cable to the computer it comes on with "fastboot" on the screen, about 6 seconds later it powers off again.
Click to expand...
Click to collapse
leave it plugged into a charger for a bit, don't remember if it will charge off a fastboot cable or not but this is good news so far, its been sitting long enough i could see the battery being deadish so if you can get it to stay in fastboot longer you can restore it back to stock and get it running again.

Left it to charge all night, I can get SR Tool to start but it still powers off after a few secs. I have tried a different battery with the same result. I have also noticed there is no indication that it charges (Not sure if there should be one)

Well this sounds a bit more familiar now, I could throw a guess and say the bootimg is corrupt. You may be able too fix this though I advise using Ubuntu to do it because of the lack of driver issues and a better response time. If you run something like
Code:
fastboot -I 0x1949 flash boot boot.img
with the kindle unplugged, and plug in the fastboot cable when it says waiting for device, then it should attempt to flash the boot image again, and even if it fails it might give a better result, because I have seen what happens if a bad kernel flash happens before, usually it will kick the device straight into fastboot mode, so in your case it could be beneficial neither way possibly.
Sent from my Amazon Tate using Tapatalk

I have managed to flash the bootloader with the above method but still the problem persists. Thanks for the help with this matter, it is very much appreciated.

Interesting, that wasn't the bootloader though, that was more like the kernel +intramfs. If you want to give a shot at reflashing the bootloader you can download the one used in hashcode's 2nd bootloader process you use for downgrading. Just remember to verify it's md5sum or your kindle could brick even worse to the point soldering would be involved to fix it. Just flash it using the command he mentions in the tutorial.
Sent from my Amazon Tate using Tapatalk

ragigi and
Done as above, Still the same problem.

It said on both occasions that it successfully flashed correct?
Sent from my LG-P769 using Tapatalk

Yeah, It say's it flashed fine, On both occasions. Thanks.

That is odd then. Its not following standard fixing procedures... I have no guesses as to why it would still do that after successfully flashing the bootloader and the boot image. You might have to wait for someone with more experience to help. Or ask around in the freenode irc channel, hashcode may know more about what's up but someone else here might have an idea as well. I can't think of any other partitions that should cause this issue. In don't believe the boot0block being corrupt could do this, there are a few others I don't know what do but I don't think they should be responsible either but Idk. Sorry I can't be of much more help.
Sent from my Amazon Tate using Tapatalk

Cheers for all the help, Sold it on eBay now so will use that cash to buy another, less time consuming.

Related

[Q] my kindle is dead? help plz

hi all
I have a question, I have a Kindle Fire HD 7 with TWRP Recovery everything worked but the application nova launcher disappeared could not delete it or reinstall it so I did a wipe, but lost the root when you try to do it again had problems with coomand SU, with wire factory try doing a factory recovery with my backup.
appered after to restore a red screen and my computer does not recognize any new device
micro usb cable = kindle fire logo and red screen after
factory cable = fasboot logo and not recognize any device
not a problem for drivers is a problem with the tab
any ideas to fix?
tnx
Have you tried everything available to you first? This includes: factory resetting by booting into recovery and doing a whole system wipe, SD card included; see if you're at luck and ADB or fastboot still works by flashing the stock Amazon OS, assuming CMD still recognizes your fastboot.
Other than that, I'm out of options. I'd try to return it and hope for a refund or an exchange. However, you're only dealing with a soft brick, because if it's a hard brick, the whole tablet won't turn on at all, so at least it's not a paperweight at this point. I'd try to reach out to Hashcode or Soupmagnet or Reverendkjr on this forum and ask for help.
Yes, all that and tried
It sounds like your kindle updated to 7.3.0 the boot loader hack doesn't get along with that...read the last few pages in the boot loader three I think you'll fix your problem
Sent from my GT-P3110 using xda app-developers app
SAME HERE PLEASE SOMEONE HELP ME!!! DONT USE KF First Aide tool!!!
Help the same thing has happened to me i need to get in to fastboot mode but i cant
any help would be great
is their a kindle fIre hd recovery tool from amazon as i cant boot up
this was the kf first aid tool that did this to me
There's actually a way I can think of, but I don't know if it will work. As long as you can find the bootloader files for the tablet, you can try to ask someone to JTAG your KFHD7. The process involves taking apart the tablet, using electricity to provide power while re-writing the bootloader so you can end up in fastboot mode. It's not very expensive, a regular Galaxy S3 takes 45-60 bucks and within a week. That's the only thing I have left for y'all.
seokhun said:
There's actually a way I can think of, but I don't know if it will work. As long as you can find the bootloader files for the tablet, you can try to ask someone to JTAG your KFHD7. The process involves taking apart the tablet, using electricity to provide power while re-writing the bootloader so you can end up in fastboot mode. It's not very expensive, a regular Galaxy S3 takes 45-60 bucks and within a week. That's the only thing I have left for y'all.
Click to expand...
Click to collapse
thanks for the reply buddy yeah i guess but i was hoping for a easier way to do it
yes, i searched the diagram but not luck
anyone know where to find it?
napstermisaki said:
yes, i searched the diagram but not luck
anyone know where to find it?
Click to expand...
Click to collapse
So when you plug in your factory cable and power it on it enters fastboot.... correct? But then the computer does not detect the fastboot drivers? I'm a bit confused lol
napstermisaki said:
hi all
I have a question, I have a Kindle Fire HD 7 with TWRP Recovery everything worked but the application nova launcher disappeared could not delete it or reinstall it so I did a wipe, but lost the root when you try to do it again had problems with coomand SU, with wire factory try doing a factory recovery with my backup.
appered after to restore a red screen and my computer does not recognize any new device
micro usb cable = kindle fire logo and red screen after
factory cable = fasboot logo and not recognize any device
not a problem for drivers is a problem with the tab
any ideas to fix?
tnx
Click to expand...
Click to collapse
Have you tried installing kindle first aide tool which can be found on a thread in this forum. I had the same problem with the red screen so I bought a factory cable, directed the computer to the KFF folder and installed the fastboot driver. After that the computer recognised my device and I was able to restore using option 3 of the first aide tool. Hope this helps. Good luck
Sent from my KFTT using xda premium
jmar8124 said:
So when you plug in your factory cable and power it on it enters fastboot.... correct? But then the computer does not detect the fastboot drivers? I'm a bit confused lol
Click to expand...
Click to collapse
jmar8124 is correct, my device enter fasboot mode but the computer no detect device.
Can you send fastboot commands to it? Try "fastboot -i 0x1949 reboot" and see if it reboots. As long as you can send fastboot commands to it, you're good to go.

[Q] A few Q's about factory cable & un-soft-bricking.

Hey all,
So I have few questions about using the factory cable to fix my soft-bricked KFHD. If you want to read what I did to mess it up and what I've tried so far that's here in this thread but the TLDR is that I messed up my rooted kindle, won't boot, won't show up when plugged in (presumably ADB is off now) and so I ordered a factory cable from SkOpRn. I should get my cable today/tomorrow and I had a few questions before I start blundering about like a bull in a china shop. I've tried to read all the relevant threads here but some of the information seems conflicting/unclear. Here are my two clarification questions:
1) As I understand it, by plugging the device in with the factory cable I should be able to force it into a fastboot mode that allows me to issue commands. Assuming this works, do I continue to use the factory cable for the restore process or is the cable just a one-time "plug in" after which I use the standard cable to restore?
2) I was running 7.2.3 before things got messed up, so once I am able to get it to accept fastboot commands do I use kffirstaide to actually do the restore (Option 4: Completely Restore the KFHD 7.2.3)? I'm thinking along the lines of this guide here and using "Option 4" in "Step 16".
I'm probably over-complicating things but I hate to make things any worse by doing something wrong.
Thanks!
MightyBraeburn said:
As I understand it, by plugging the device in with the factory cable I should be able to force it into a fastboot mode that allows me to issue commands. Assuming this works, do I continue to use the factory cable for the restore process or is the cable just a one-time "plug in" after which I use the standard cable to restore?
Click to expand...
Click to collapse
The fastboot cable is just a trigger. It tells the device to start up differently by powering a pin that does not normally have power. Once you see the fastboot screen, I recommend changing back to a normal cable. You really don't want that extra power hanging out ready to wreak havoc if there's any unexpected fault in the cable (especially if you got one from a random person on eBay).
With standard cable.If the device is recognized by adb then you can use this command:
Code:
adb shell su -c "reboot bootloader"
See the status kfHD have fastboot and you can go from there .
psych0phobia said:
The fastboot cable is just a trigger. It tells the device to start up differently by powering a pin that does not normally have power. Once you see the fastboot screen, I recommend changing back to a normal cable. You really don't want that extra power hanging out ready to wreak havoc if there's any unexpected fault in the cable (especially if you got one from a random person on eBay).
Click to expand...
Click to collapse
Agreed once in fastboot u can user standard kindle micro USB cable also if your kindle is recognised in any way by your PC in device manger even if its an unions p unknown device u should be able to voice force install the drivers for it if u need help and this is the case pm me
Sent from my KFTT
I don't know about kffaide but the restore tool in the dev section claims it replaces the boot loader when you flash 7.2.3
Sent from my GT-P3110 using xda app-developers app
Thanks everyone all for the help! In case anyone else stumbles across this thread with a similar problem, let me summarize what I did to fix my KFHD7:
1. I used SkOrPn's factory cable to get the device into fastboot mode (I just plugged it in for a few seconds until fastboot came up and then switched to the standard USB cable).
2. Once in fastboot mode it was detected by my computer with no problems and I could issue fastboot commands.
3. As soon as I could issue commands I took no chances and used kffirstaide to flash 7.2.3. kffirstaide must provide the stock image because it installed and rebooted fine except without root. I do remember seeing somewhere in a dev forum an image of 7.2.3 that came pre-rooted but I couldn't find it easily. Since I had already rooted it once before it was no big deal to root again.
I can't believe I went from a soft-brick (not even being detected via usb) back to normal so easily! Thanks again for all the help and suggestions!

[Q] KFHD Boots to Kindle Fire Logo then shuts down. Possible Brick?

Hello all so took it upon myself to try and help my father out with his tablet. Tried the steps outlined in this post http://forum.xda-developers.com/showpost.php?p=45946493&postcount=3004 The unit wasn't on the 7.2.3 bootloader so i proceeded to flash that before following the steps outline in that post. Not the tablet will try to boot but not stay on. Is there a way for me to save it or is it done?
Tried the following:
This relies on you having a working device (as long as it can boot at all, you're good). If you wish to enter fastboot mode to flash system images like new versions of TWRP or restore Amazon OS 7.2.3 if you've got freezing or bootloops, then you need a regular USB cable that came with the device, or any other mini-USB cable that fits the device and the computer. Again, you need to have Android SDK installed before you can use fastboot. Turn the device off, and leave it unplugged. Go to your computer, open command prompt, and type this:
Code:
fastboot -i 0x1949 getvar product
Hit enter, and it should return with <waiting for device>. If it doesn't, your fastboot drivers aren't working. Install Android SDK and go from there. If it does, connect your turned-off Kindle to the computer. Two things will happen: one, the command prompt will show "Tate-xxx-xxx" (something there), and two, your Kindle should reboot into fastboot mode. To exit fastboot mode, after you finished flashing what you needed, type this:
Code:
fastboot -i 0x1949 reboot
If you can fully boot into the ROM, you can use ADB to boot into fastboot, but you must still use the same command above to reboot out of fastboot mode. Then make sure ADB is turned on through settings, connect the device to the computer using a regular USB cable, and type this:
Code:
adb shell su -c "reboot bootloader"
And that's all for the basics! Let's move on to the actual process.
Click to expand...
Click to collapse
Still nothing the tablet boots to the logo and shuts down. Will i need to purchase one of the fastboot cables or a nexus 7?
If it's a kfhd 7" or kf2, then a fastboot cable is your best bet, the fastboot getvar product command only works on a 8.9" model unless you have 2nd boot loader on the other models.
Sent from my Amazon Kindle Fire HD running CM10.1 Tablet UI using xda-developers app
Damn well that's better then having to pay for a new tablet. I put it on the charger after reading that it may be a charging issue. I know it only trickle charges through USB. It still does the same thing but where the screen would be black behind the kindle fire logo it is green with lines running through it. I will let it charge try again and then buy the cable if anything. Any other thoughts or ideas?
Uh I hope the boot loader isn't damaged too bad, I haven't heard of green lines going through it before, usually if something goes bad with the 2nd bootloader installation process(aka not downgrading first) it results in a red screen. This is probably due to a bad download of the boot loader, that's why it is always key to check the md5sum of the boot loader before you downgrade it.
Sent from my Amazon Kindle Fire HD running CM10.1 Tablet UI using xda-developers app
Aali1011 said:
Damn well that's better then having to pay for a new tablet. I put it on the charger after reading that it may be a charging issue. I know it only trickle charges through USB. It still does the same thing but where the screen would be black behind the kindle fire logo it is green with lines running through it. I will let it charge try again and then buy the cable if anything. Any other thoughts or ideas?
Click to expand...
Click to collapse
Lines in the screens, good LCD screen not withstanding, are not good. Normally this is a firmware issue that required Amazon to send a replacement. Let's hope KFFA restores everything for you.
Sent from my Amazon Kindle Fire HD running CM 10.2 using xda app-developers
LinearEquation said:
Lines in the screens, good LCD screen not withstanding, are not good. Normally this is a firmware issue that required Amazon to send a replacement. Let's hope KFFA restores everything for you.
Sent from my Amazon Kindle Fire HD running CM 10.2 using xda app-developers
Click to expand...
Click to collapse
I let it charge overnight and booted it and it is still only booting to the kindle fire logo and shutting down. Luckily the screen is black now rather than the green I mentioned. So is my best course of action the fast boot cable and then KFFA? I will try the fastboot commands again when i get home. Is KFFA only going to help me in the sense of restoring the files or will it potentially help me with the fastboot process as well? The above method that I used with the fireflash 11 is that proper or should i be doing it some other way?
I personally think the fire flash method is the easiest, some people brick though because they don't follow the instructions properly, I don't think this was the case with you though. That kindle is more than likely not going to go into fastboot with commands, that typically is a 8.9" thing unless you have a successful flash of 2nd bootloader. I know kffa restores the system partition and recovery and boot, but I am unaware if it flashes the boot loader, and I am pretty sure you definitely need to reflash the bootloader since it had lines through it.
Sent from my Amazon Kindle Fire HD running CM10.1 Tablet UI using xda-developers app
Aali1011 said:
I let it charge overnight and booted it and it is still only booting to the kindle fire logo and shutting down. Luckily the screen is black now rather than the green I mentioned. So is my best course of action the fast boot cable and then KFFA? I will try the fastboot commands again when i get home. Is KFFA only going to help me in the sense of restoring the files or will it potentially help me with the fastboot process as well? The above method that I used with the fireflash 11 is that proper or should i be doing it some other way?
Click to expand...
Click to collapse
You must have a fastboot factory cord, not a regular USB. Watch this video to make sure you have your ADB driver set up right http://www.youtube.com/watch?v=oaNM-lt_aHw Use KFFA to restore to 7.2.3. Choose that option as Hashcode has a 7.2.3 boot.img that will match the firmware you will be using, reducing the chance or bootlooping a great deal.
---------- Post added at 05:04 PM ---------- Previous post was at 04:57 PM ----------
Aali1011 said:
I let it charge overnight and booted it and it is still only booting to the kindle fire logo and shutting down. Luckily the screen is black now rather than the green I mentioned. So is my best course of action the fast boot cable and then KFFA? I will try the fastboot commands again when i get home. Is KFFA only going to help me in the sense of restoring the files or will it potentially help me with the fastboot process as well? The above method that I used with the fireflash 11 is that proper or should i be doing it some other way?
Click to expand...
Click to collapse
If your going to use FireFlash, you can go to seokhun's thread and read uo on flashing the 2nd bootloader / TWRP http://forum.xda-developers.com/showthread.php?t=2271909
Some great info about this on Opemsystem's thread as well. http://forum.xda-developers.com/showthread.php?t=2347170
Hashcode's thread has the files you need to flash. If you choose 7.2.3, use boot.img 7.2.3 located right below step 4 of Hascodes thread. Not number 4 of step 2, but right below step 4 and the TWRP 2.6.1.0 in his original post. http://forum.xda-developers.com/showthread.php?t=2128848

[Q] X43Z60 stuck at kindle fire logo, nothing work

Hi,
my daughter kindle does not work anymore, yesterday after hard shutdown...
it like 2 week, this kindle act odd. but now, nothing is working. all i did last December was rooting, it work fine.
right now, all it does is stuck in the kindle fire logo, it moving and the lit is on...
I try volume up and turn on, nope.
I try to connect to pc, ADB not recognized.
I do not have an factory cable, do i need a factory to resolve the problem?
I dont think i have a ROM problem. but i dont touch it...
if the problem come from ROM, how/where can I choose the good one
If there is no solution, do Amazon accept rooting tablet
I have Kindle Fire HD, X43Z60
thx for helping
sorry for my bad english
csk84 said:
Hi,
my daughter kindle does not work anymore, yesterday after hard shutdown...
it like 2 week, this kindle act odd. but now, nothing is working. all i did last December was rooting, it work fine.
right now, all it does is stuck in the kindle fire logo, it moving and the lit is on...
I try volume up and turn on, nope.
I try to connect to pc, ADB not recognized.
I do not have an factory cable, do i need a factory to resolve the problem?
I dont think i have a ROM problem. but i dont touch it...
if the problem come from ROM, how/where can I choose the good one
If there is no solution, do Amazon accept rooting tablet
I have Kindle Fire HD, X43Z60
thx for helping
sorry for my bad english
Click to expand...
Click to collapse
I try a fastboot cable/adapter to see if you can restore the os. I recommend the blackhat adapters mentioned in hashcode's 2nd bootloader + twrp tutorial in the development section.
Sent from my Amazon Tate using Tapatalk
stunts513 said:
I try a fastboot cable/adapter to see if you can restore the os. I recommend the blackhat adapters mentioned in hashcode's 2nd bootloader + twrp tutorial in the development section.
Sent from my Amazon Tate using Tapatalk
Click to expand...
Click to collapse
I read in some topic that if the kindle fire logo stay lid indefinitely i'm in fastboot... But i try "fastboot -i 0x1949 getvar product", it show only waiting device, i try to turn off and on, nothing happen.
is that mean, i need a Factory Cable to make it work again??
I don't know where you read that but it is wrong, if it stays on the orange logo it means you are in a bootloop. When in fastboot it will come up on the screen and say "fastboot" in a logo form. You have to have a fastboot cable to get it into fastboot mode when it is stuck in a bootloop that has the orange logo only.
Sent from my Amazon Tate using Tapatalk
stunts513 said:
I don't know where you read that but it is wrong, if it stays on the orange logo it means you are in a bootloop. When in fastboot it will come up on the screen and say "fastboot" in a logo form. You have to have a fastboot cable to get it into fastboot mode when it is stuck in a bootloop that has the orange logo only.
Sent from my Amazon Tate using Tapatalk
Click to expand...
Click to collapse
oh, ok.
It show only " kindle fire " and than animation "kindle fire"
that mean, only way to fix this is with a fastboot cable, factoy cable?
is it like 99% luck to fix it?
i guess i will buy a cable and try to fix it. it still in warranty but it rooted... so no go
it should be completely fixable, no luck involved, just a fastboot adapter, my drivers and the kffa utility and it should be able to restore just fine.
csk84 said:
oh, ok.
It show only " kindle fire " and than animation "kindle fire"
that mean, only way to fix this is with a fastboot cable, factoy cable?
is it like 99% luck to fix it?
i guess i will buy a cable and try to fix it. it still in warranty but it rooted... so no go
Click to expand...
Click to collapse
Rooted won't matter if it's in a bootloop. They only check for external damage and send it back to the factory. If it don't boot into the OS then tell them that and you should get a refurbished one.
Exit: What I mean is that a bootloop prevents them from seeing why this happened. Could happen from many things. Otherwise use Stunts suggestion.
Sent from my Nexus 7 Flo running CM 11 4.4.2 with ElementalX Kernel using XDA Premium 4 mobile app

Hard Brick? Or not?

Here's a longshot as this forum is close to its death, but I was building PA (wanted the old memories) for the Kindle. Fast forward, everything built and it gave me a flashable zip like it should. Upon flashing the zip with TWRP 2.8, I rebooted and now it is just on an infinite loop with the Kindle Fire logo. Not the blue one, but the original one. I am unable to get into anything, not fastboot mode or recovery? Any thoughts or solutions? Thanks!
Edit: I should also mention that the original Kindle Fire logo shows up for a few seconds, then turns off and does it again hence the loop.
When you say you can't get into fastboot or recovery, is that via the device? Have you tried via adb?
Sent from my HTC 10 using XDA Labs
squ89r97 said:
When you say you can't get into fastboot or recovery, is that via the device? Have you tried via adb?
Click to expand...
Click to collapse
ADB is useless at this point - it only works if you're booted into Android or in TWRP and connected to a computer previously authorized for ADB via Android.
OP - did you use a fastboot cable? Also, can you verify the drivers are installed properly? You'll need to disable driver signature enforcement on Windows 8+ before the drivers will successfully install.
Sent from my Amazon Jem using XDA Labs
A hard brick is generally described as a device that won't do anything at all. Since your device is showing the kindle logo on the screen, there may be hope.
Hold the power button until the screen goes blank, than plug in a fastboot cable. If you can boot into fastboot, then you are not bricked. If you can't get it to fully power off, then you may need to disconnect the battery, which I have no clue how to do since I've never taken apart one of these devices.
paulshriner said:
A hard brick is generally described as a device that won't do anything at all. Since your device is showing the kindle logo on the screen, there may be hope.
Hold the power button until the screen goes blank, than plug in a fastboot cable. If you can boot into fastboot, then you are not bricked. If you can't get it to fully power off, then you may need to disconnect the battery, which I have no clue how to do since I've never taken apart one of these devices.
Click to expand...
Click to collapse
If you've got the kindle connected to a computer with working ADB and fastboot, you can also type fastboot -i 0x1949 poweroff to turn it off, if I remember correctly.
Sent from my Amazon Jem using XDA Labs

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