Hi everyone, I have an AT&T Moto X that hasn't been able to send or receive multimedia messages, and the data connection doesn't work. From what I've read, I believe it's an APN issue. However, I'm hesitant to mess with the settings because it's still on a basic phone plan, with no data. When I upgraded to the X, AT&T never automatically added a data plan. If possible, I really want to keep it this way, as I have no need for data, but would like to get MMS working.
In this thread (http://forum.xda-developers.com/showthread.php?t=2238660) post #4 says to leave APN Type set to "phone" if you don't have an LTE plan. Is this a way to make MMS work, but not data? Is there a way to do this at all? And can that be done without AT&T recognizing the smartphone and adding a data plan? Any replies are appreciated :highfive:
Here's my APN settings, defaults that came with the phone:
Name: AT&T phone
APN: phone
Proxy: not set
Port: not set
username: not set
password: not set
server: not set
mmsc: not set
mms proxy: not set
mms port: not set
mcc: 310
mnc: 410
Authentication type: not set
apn type: default,supl,hipri,dun
apn protocol: ipv4
apn roaming protocol: ipv4
apn enable/disable: enabled
bearer: unspecified
mvno type: not set
mvno value: not set
Name: ATT US MMS
APN: phone
Proxy: not set
Port: not set
username: not set
password: not set
server: not set
mmsc: http://mmsc.mobile.att.net
mms proxy: proxy.mobile.att.net
mms port: 80
mcc: 310
mnc: 410
Authentication type: not set
apn type: mms
apn protocol: ipv4
apn roaming protocol: ipv4
apn enable/disable: enabled
bearer: unspecified
mvno type: not set
mvno value: not set
You need some sort of data to download multimedia. Does it work with Wifi?
ai6908 said:
You need some sort of data to download multimedia. Does it work with Wifi?
Click to expand...
Click to collapse
You mean a data connection, not plan, right? It doesn't work over wifi. From what I've read, only Sprint allows downloading MMS over wifi, not AT&T.
I have the same problem, data just all of a sudden quit working and I had an LTE connection with no problems since I got the phone in November, same APN's as you on my phone and both always worked. I now get nothing no 2G, 3G, HSPA+ or LTE. SMS and calls still work but no MMS as expected since it requires a data connection. Spent 2 hours with AT&T both online and in store trying to see if it was anything on their end. Tried every APN they could find for the MotoX, about 4 or 5 different ones they came up with, even tried a new SIM card and still nothing. I did a factory reset last night in desperation and still no data so I finally RMA'd the phone with Motorolla tech support and the new (refurbished) one should arrive tomorrow. We'll see if that fixes it.
You had to send it back? Oh wow. Please post an update when you get your new phone or get it figured out. Thanks for the response!!
add lightness said:
Hi everyone, I have an AT&T Moto X that hasn't been able to send or receive multimedia messages, and the data connection doesn't work. From what I've read, I believe it's an APN issue. However, I'm hesitant to mess with the settings because it's still on a basic phone plan, with no data. When I upgraded to the X, AT&T never automatically added a data plan. If possible, I really want to keep it this way, as I have no need for data, but would like to get MMS working.
In this thread (http://forum.xda-developers.com/showthread.php?t=2238660) post #4 says to leave APN Type set to "phone" if you don't have an LTE plan. Is this a way to make MMS work, but not data? Is there a way to do this at all? And can that be done without AT&T recognizing the smartphone and adding a data plan? Any replies are appreciated :highfive:
Here's my APN settings, defaults that came with the phone:
Name: AT&T phone
APN: phone
Proxy: not set
Port: not set
username: not set
password: not set
server: not set
mmsc: not set
mms proxy: not set
mms port: not set
mcc: 310
mnc: 410
Authentication type: not set
apn type: default,supl,hipri,dun
apn protocol: ipv4
apn roaming protocol: ipv4
apn enable/disable: enabled
bearer: unspecified
mvno type: not set
mvno value: not set
Name: ATT US MMS
APN: phone
Proxy: not set
Port: not set
username: not set
password: not set
server: not set
mmsc: http://mmsc.mobile.att.net
mms proxy: proxy.mobile.att.net
mms port: 80
mcc: 310
mnc: 410
Authentication type: not set
apn type: mms
apn protocol: ipv4
apn roaming protocol: ipv4
apn enable/disable: enabled
bearer: unspecified
mvno type: not set
mvno value: not set
Click to expand...
Click to collapse
Not sure if this is the issue, but AT&T's own site says that the MMSC url should be: http://mmsc.cingular.com
You may give that a shot.
Additionally, from what I understand, MMS is ONLY transmitted through either EDGE, HSPA, HSPA+, or LTE
If you don't have data at all, I'm not sure if you can even send or receive MMS.
Good Luck
Time for a very late update, in case anyone else has this issue. I did finally get my data working, using the 3G APN settings on this page: (first result when you google "att apn settings", I can't post links yet)
Now, I mentioned in my first post that I really only wanted mms, so what I did was make two new APNs - one a copy of my original, non-working APN, but with APN type changed to only "default", and I selected this one. The second APN is the settings from the link above, but with APN type changed to only "mms". So now when I have data turned on, only mms works, not any other mobile data. AT&T still hasn't recognized the smartphone on the account and thus hasn't forced me to add a data plan.
Related
My Captivate can read the SIM Card, but I can't connect to the AT&T service.
I go to Settings > Wireless & Network > Mobile Netoworks > Network Operators > And select AT&T, but it says "Your SIM card does not allow a connection to this network."
On Perception 9.5, When I do the same thing, It says "Unable to connect. Try again later."
I flashed other ROMs and they all do the same thing.
Help?
Are you using an AT&T sim that has a data plan enabled?
ua549 said:
Are you using an AT&T sim that has a data plan enabled?
Click to expand...
Click to collapse
Yep. 3G, Calling and SMS was all working before.
Have you manually checked the apn settings?
newter55 said:
Have you manually checked the apn settings?
Click to expand...
Click to collapse
Yeah.
Name: ATT WAP
APN: wap.cingular
Proxy: wireless.cingular.com
Port: 80
User name: Not set
Password: Not set
Server: Not set
MMSC: http://mmsc.cingular.com
MMS proxy: wireless.cingular.com
MMS port: 80
MCC: 310
MNC 410
Authentication type: None
APN type: Internet + SMS
Rikusaki said:
Yeah.
Name: ATT WAP
APN: wap.cingular
Proxy: wireless.cingular.com
Port: 80
User name: Not set
Password: Not set
Server: Not set
MMSC: http://mmsc.cingular.com
MMS proxy: wireless.cingular.com
MMS port: 80
MCC: 310
MNC 410
Authentication type: None
APN type: Internet + SMS
Click to expand...
Click to collapse
Did you flash a new rom recently? Maybe the modem isn't playing nice.
If nothing else, go get a new sim from the local store and see if that fixes it.
DarrellRaines said:
Did you flash a new rom recently? Maybe the modem isn't playing nice.
If nothing else, go get a new sim from the local store and see if that fixes it.
Click to expand...
Click to collapse
Yeah, I flashed multiple roms (Perception, Doc's, Darky, GingerClone...). They all do the same thing.
I guess I will just head over to AT&T and get a new SIM.
My employer provides me with cell service and to date hasn't cared if I use the Blackberry they provide or put the AT&T SIM in a personal phone. Provided I don't hassle the phone support staff with problems I created, of course. I've used the same SIM in 3 different phones over the past year and haven't had a single issue. I just got a used Atrix HD and discovered that it uses a micro-SIM instead of a regular size. I used a template and cut it down to size (and I think I did it correctly). I put it in the AHD and the SIM is recognized as AT&T but I cannot get data service. On first use with the bone stock ROM, I got a text message and was able to reply to it. Because I have no intention of staying stock, over the past two hours I've done the following:
Rooted
Unlocked bootloader
Installed the ATT-US_BuildA ROM
Wiped that and installed CM10.1 nightly from 05/16
I've not been able to get any data service and now the status is 'In service' for Service state, 'Disconnected' for Mobile network state, and 'Unknown' for Phone Number. Even after cutting down the SIM, I can put it back in my Blackberry and voice and data work just fine. Thus I know the SIM is healthy. Questions:
Is the mini-card slot in the AHD that finicky that a mm difference in card size will dork it up?
The SIM is several years old now. Is it obsolete for the AHD (not withstanding size)?
Are there any settings in the phone that I'm overlooking? The eBay seller was in the US but I do not know the original location of the phone.
Thanks for any advice you can provide. Unfortunately, I can't take it to an AT&T store because the account is my employer's. And my employer really doesn't want to deal with my issue that only exists because they were nice and turned a blind eye to me.
maybe you need to change your APN settings go to settings and under wireless and networks select "more...."
then mobile networks and then access point names select the menu option in the top right and select "New APN" and enter the info below
Name: Cingular 410
APN: wap.cingular
Proxy: Blank
Port: Blank
Username: [email protected]
Password: CINGULAR1
Server: cingulargprs.com
MMSC: http://mms.cingular.com
MMS Proxy: wireless.cingular.com
MMS Port: Blank
MCC: 310
MNC: 410
Authentication type: Blank
APN Type: default,supl,mms
APN protocol: leave as is
Bearer: leave as is
For 4G
Name: AT&T HSPA+
APN: phone
Proxy: Blank
Port: Blank
Username: blank
Password: blank
Server: blank
MMSC: http://mmsc.mobile.att.net
MMS Proxy: proxy.mobile.att.net
MMS Port: 80
MCC: 310
MNC: 410
Authentication type: Blank
APN Type: default,supl,mms,hipri
APN protocol: leave as is
Bearer: leave as is
Thank you!!!!!!!!!
The 4G settings were successful and I'm good to go. I'm very grateful and thanks again!
No problem glad to hear it worked.
Just came from the rezound, upgraded to HTC one. The phone is only a week old, all stock, the data doesn't seem to be working right. Always getting connection timeout or just sits there, arrows on top don't even light up. I've gone thru 4 gigs in less than a week and I haven't done anything. Everything is unsynced and background data is restricted. Called Verizon and got some girl who wouldn't do anything but have me take out the SIM card. Any fix or any suggestions? I can also still return the phone, I'm still under the 14 day trial.
rickyjohn said:
Just came from the rezound, upgraded to HTC one. The phone is only a week old, all stock, the data doesn't seem to be working right. Always getting connection timeout or just sits there, arrows on top don't even light up. I've gone thru 4 gigs in less than a week and I haven't done anything. Everything is unsynced and background data is restricted. Called Verizon and got some girl who wouldn't do anything but have me take out the SIM card. Any fix or any suggestions? I can also still return the phone, I'm still under the 14 day trial.
Click to expand...
Click to collapse
check your apn settings:
settings ---> mobile data ---> access point names
check that your apn is correctly configured for verizon
Name: Verizon
APN: internet or vzwinternet
Proxy: blank
Port: blank
Username: blank
Password: blank
Server: blank
MMSC: http://mms.vtext.com/servlets/mms
MMS Proxy: blank
MMS Port: 80
MCC: 310
MNC: 012
Authent. type: not set
APN Type: internet + mms
You could try installing something like 3g watchdog, or my data manager. It will tell you which apps are downloading/uploading, and how much they have used aswel.
Sent from my HTC One using Tapatalk
Name: internet
APN: vzwinternet
Proxy: not set
Port: not set
Username: not set
Password: not set
Server: not set
Mmsc: its ok!
Mms proxy: not set
Mms port: not set
Mms protocol: wap 2.0
Mcc: 311
Mnc: 480
Authentication type: not set
Apn type: not set
Apn enable/disable: enabled
Bearer: unspecified
I'm guessing it's not right. Stock 4.4.2 - 3.11.605.1
So i have a galaxy skyrocket sgh-i727, and recently I bought a sim card for us mobile. Now calling and texting works perfectly fine. But when I try to use data it never works. Now i changed the apn settings for us mobile yet it still doesnt work. here are the settings,
ame: US Mobile
APN: pwg
Proxy:
Port:
Username:
Password:
Server:
MMSC:http://pwg.mmsmvno.com/mms/wapenc
MMS Proxy:
MMS Port:
MCC: 310
MNC: 260
APN Type: default,supl,mms,admin
If no APN settings are present, a restore to factory default settings may be required.
**Reset Network Settings leaves the APS Settings blank**
I have an SM-N960U (factory unlocked) running Android 10. I am using a Red Pocket CDMA-V sim card. At first, the phone wouldn't register Verizon. It was stuck in T-Mobile. Replaced the Sim card and it registered to Verizon, but still no MMS. Everything works - Voice, SMS, Internet/Data - Just won't send or receive MMS. Red Pocket keeps re-provisioning/registering my device and sim, and still no MMS.
Every time I add a new APN Setting, I lose voice, data,and sms. (I've never gotten MMS working)
Red Pocket says that even though the phone is factory unlocked, it may not be a "Verizon Registered Device." Huh?? I touched bases with Verizon, but they had never heard of such a thing. Anyway, I'm stuck with this phone while my other Note gets a new screen installed, and I need MMS for work.
Here are the two APN Settings we've tried. The first one, I found on my own. The second one, came directly from red Pocket Customer Service. Neither worked for MMS.
1) I found this one online. No MMS.
Name: Verizon
APN: VZWINTERNET
Proxy:
Port:
Username:
Password:
Server:
MMSC:
MMS proxy:
MMS port:
MCC: 311
MNC: 480
Authentication Type: None
APN Type: default,dun,supl
APN Protocol: IPv4/IPv6
APN Roaming Protocol: IPv4/IPv6
Bearer: HSPA,GPRS,EDGE,eHRPD,UMTS,LTE,HSPAP,HSDPA,HSUPA
2) This one came from the Red Pocket Rep. MMS still doesn't work and these last two values won't save/stick. (These two values)
MVNO: GID
MVNO Value: 4201
APN Name: Internet/MMS2
APN: vzwinternet
Proxy: Leave as it is or blank
Port: Leave as it is or blank
Username: Leave as it is or blank
Password: Leave as it is or blank
Server: Leave as it is or blank
MMSC: https://mms.vtext.com/servlets/mms
MMS Proxy: Leave as it is or blank
MMS Port: 80
MCC: 311
MNC: 480
Authentication Type: Leave as it is or blank
APN Type: default,supl,mms
APN Protocol: IPv4/IPv6
APN Roaming Protocol: IPv4
MVNO: GID
MVNO Value: 4201