Screen issues: brief sensitivity, then nothing - Galaxy S 4 Active Q&A, Help & Troubleshooting

When I click the power button to turn on the screen, only in the immediate moment following does the screen recognize my touch. Sometimes, this means I can unlock the device, pull open settings, or open an app (that has a lock-screen widget). Once there, I can do nothing, until the screen turns off (if plugged in, nothing). If I hold the first click (like going in circles on the lock-screen without letting go or unlocking), I can prolong the sensitivity for the duration of contact. All physical buttons are confirmed working. AT&T Torch working. Software is up-to-date and restored via ODIN to 4.3, then OTA to 4.4.2, so practically stock. It's the AT&T model.
Thoughts or comments?
(note, I plan to go to at&t or best buy (Samsung Rep) asap, but am not sure when I will be able to. I tried searching for something both in this forum and google for similar issues, so I apologize if this is a repeat thread- I really tried to avoid it, if so).

http://forum.xda-developers.com/showthread.php?t=2653149
Lots of people had screen issues, after the OTA 4.4 update, myself included.
Sent from my SAMSUNG-SGH-I537 using XDA Premium 4 mobile app

Thanks for the link, After having a live chat where the at&t support agent was unable to fix the problem, she informed me I was still under warranty and sent out for a replacement device.

help me
captaincado said:
http://forum.xda-developers.com/showthread.php?t=2653149
Lots of people had screen issues, after the OTA 4.4 update, myself included.
Sent from my SAMSUNG-SGH-I537 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
im in 4.3 but i think with bootloader cn9 if i upgrade to 4.4.2 touch wont work, in 4.3 no sound no mic. help

Related

Notification delay issue?

I have a delayed notification issue on my device. Whether I'm on stock version or using ARHD, the issue is still there. Even I used an app called push notification fixer, it still can't help. So anyone can help me pls??
Sent from my HTC One using xda app-developers app
I'm also having this problem, I've already tried the AT&T version and the US unlocked version, on stock software and ARHD. It happens with all of them. Power saver is off, phone set to keep data connection even when screen is off.
So far I've noticed that Whatsapp, Gmail, and Google Voice are affected. I wake up in the morning and have to go to each app and refresh to get my messages, and sometimes even during the day I get the notifications hours late.
It's driving me nuts and ruining an otherwise fantastic phone!! I'm surprised there's not that much talk about this on the forums.....Any ideas?
Notifiction Delay only using data
first of all, i have a HTC One (available to use on all networks) with delayed notifications whilst the phone is sleeping, ofcourse ive searched and selected all the correct settings but unfortunately i still get delays.
However, this problem only occurs whilst using the data package, i dont get this problem on wifi even if the phone has been sleeping for hours, the problem is only whilst using the data provided by etisalat. (the data works fine whilst using the phone, but when the screen turns off it just seems disabled) Ive tried multiple sim cards, still the same problem.
I contacted HTC, i hard resetted my phone and adjusted the necessary settings i was instructed to, but no use, they told me to send my phone for repair using the warrantee, the repair shop said it was a feature of the phone and ALL HTC ONE PHONES HAVE THIS PROBLEM, i then emailed and complained to HTC customer support and they agreed with the technician saying it was a permanant battery saving feauture and a new device would not be sent to me,
so, is this true? does everyone experience this issue?
I found an app 'Push Notification Fixer' , it requires rooting the phone , do you think it will solve my problem?
any help on how to proceed would be much appreciated,
thank you
Problem solved. U can download an app called Push Notifications Fixer. Use this app and everything should be fine. Btw change of firmware also solves this most probably, not confirmed.
Sent from my HTC One using xda app-developers app

List of bugs on Note 3

I love this device but it has a couple of issues. I thought it would be helpful to list bugs in this first release of the software. I'm not rooted. These are mine:
Haptic feedback on menu keys sometimes stops
Air Command has stopped working. Its intermittent.
Sound controls sometimes don't allow me to make changes (right now I can't change notification sound level)
Sent from my SAMSUNG-SM-N900A using xda app-developers app
I myself have not encountered the haptic-feedback, air-command, or sound-control problems.
The one problem I've found is that Google Hangouts won't do video calls via LTE. It pops up a message saying a WiFi connection is required instead. (The Note 2 used to have the same problem on ATT, but it was fixed about a month ago.)
Another annoying bug is that AVRCP 1.3 does not seem to be implemented properly.
Song/Media metadata does not get properly sent via bluetooth to receiving devices. This has been seen as not working at all to song information getting stuck on display and not changing when tracks change.
I'm definitely looking forward to a big fix for this one.
This has been seen on ATT, Tmobile, and Sprint variants.
Sent from my SAMSUNG-SM-N900A using Tapatalk
Gary02468 said:
I myself have not encountered the haptic-feedback, air-command, or sound-control problems.
The one problem I've found is that Google Hangouts won't do video calls via LTE. It pops up a message saying a WiFi connection is required instead. (The Note 2 used to have the same problem on ATT, but it was fixed about a month ago.)
Click to expand...
Click to collapse
You have to edit some code to allow video call on LTE. changing a 0 to a 1. Google to learn how. Can be fixed
wdkingery said:
You have to edit some code to allow video call on LTE. changing a 0 to a 1. Google to learn how. Can be fixed
Click to expand...
Click to collapse
But the workaround requires rooting, doesn't it? (For me, the disadvantages of rooting at this point outweigh the benefit of Hangouts via LTE.)
Gary02468 said:
I myself have not encountered the haptic-feedback, air-command, or sound-control problems.
The one problem I've found is that Google Hangouts won't do video calls via LTE. It pops up a message saying a WiFi connection is required instead. (The Note 2 used to have the same problem on ATT, but it was fixed about a month ago.)
Click to expand...
Click to collapse
Edit. Just saw you dont wanna root
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
Gary02468 said:
But the workaround requires rooting, doesn't it? (For me, the disadvantages of rooting at this point outweigh the benefit of Hangouts via LTE.)
Click to expand...
Click to collapse
Whats the disadvantages to rooting?
The only bug that I have noticed is sometimes when I get an email notification from the stock email app, it appears in the status bar and then disappears within a couple of seconds. I've seen this a couple of times.
I guess we have to expect some issues since this is the first device out of the box with 4.3.
I really wish they would allow the widgets on the lock screen while having a pin for security. At least read only.
Unhived__Mind said:
What['re] the disadvantages to rooting?
Click to expand...
Click to collapse
Some of the disadvantages are:
* If I screw it up, I could brick the phone, or at least make the phone unavailable while I have to spend a lot of time fixing it.
* Rooting will wipe my existing setup, requiring more time than I want to spend to re-initialize my phone.
* There may be security, stability, or performance problems that have not been discovered yet.
* If my phone exhibits any subsequent problems, even if they're not actually due to rooting, I won't have any easy way of knowing whether that's the case.
* I don't know whether rooting may interfere with subsequent OTA updates (unless I go to the trouble of flashing back to stock first).
* No one can rule out the possibility that rooting will void the phone's warranty.
screen and sound
has anyone noticed occasional brightness flickering? I thought it might be adaptive display or something like that, and i disabled it all, but I still see it.
also, I'm not sure what in the world happened, but my phone started randomly playing music. the music player didn't open, I had air gestures, off, and it wasn't ringing. I turned off wifi and the music stopped. In fact, i don't even think I have the song that was playing saved to my phone.
nespid said:
has anyone noticed occasional brightness flickering? I thought it might be adaptive display or something like that, and i disabled it all, but I still see it.
also, I'm not sure what in the world happened, but my phone started randomly playing music. the music player didn't open, I had air gestures, off, and it wasn't ringing. I turned off wifi and the music stopped. In fact, i don't even think I have the song that was playing saved to my phone.
Click to expand...
Click to collapse
Ghost in the machine....
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
Gary02468 said:
Some of the disadvantages are:
* If I screw it up, I could brick the phone, or at least make the phone unavailable while I have to spend a lot of time fixing it.
* Rooting will wipe my existing setup, requiring more time than I want to spend to re-initialize my phone.
* There may be security, stability, or performance problems that have not been discovered yet.
* If my phone exhibits any subsequent problems, even if they're not actually due to rooting, I won't have any easy way of knowing whether that's the case.
* I don't know whether rooting may interfere with subsequent OTA updates (unless I go to the trouble of flashing back to stock first).
* No one can rule out the possibility that rooting will void the phone's warranty.
Click to expand...
Click to collapse
Rooting any device voids warranty. It does not trip the flash counter or Knox. Just flash back to stock or supersu unroot.
As for the other stuff, no issues here. Phone is as stable as it was on stock. Runs even better because debloated it myself.
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
Gary02468 said:
Some of the disadvantages are:
* If I screw it up, I could brick the phone, or at least make the phone unavailable while I have to spend a lot of time fixing it.
* Rooting will wipe my existing setup, requiring more time than I want to spend to re-initialize my phone.
* There may be security, stability, or performance problems that have not been discovered yet.
* If my phone exhibits any subsequent problems, even if they're not actually due to rooting, I won't have any easy way of knowing whether that's the case.
* I don't know whether rooting may interfere with subsequent OTA updates (unless I go to the trouble of flashing back to stock first).
* No one can rule out the possibility that rooting will void the phone's warranty.
Click to expand...
Click to collapse
Good summary!
Sent from my SAMSUNG-SGH-I317
Using Google Music over headphone aux cable, setup eq the way you want, listen for a sec and slide the track knob to another part of the song. The eq turns off. If you go in to the eq settings, it is showing on. Toggle off and on and you will hear the difference.
Sent from my SAMSUNG-SM-N900A using Tapatalk
I don't have any of the bugs being list here. However, when I have S Voice on for wake up when the screen is off, it will sometimes turn on randomly even when nothing is said. Happened in a movie theater for me and it was embarrasing. That feature is now off.
Sent from my SAMSUNG-SM-N900A using Tapatalk
Anyone else having problems using whatsapp with pen window?
It seems that when I minimise it from a conversation I then can't open it again or move the icon around on the screen.
Works normally if I press back to the conversation window first though
S voice gets weird with me too. Had it in hands free mode and it kept telling me something about my safety while it simultaneously read my text out loud. it kept getting stuck in that loop for any new messages.
lax_22 said:
Anyone else having problems using whatsapp with pen window?
It seems that when I minimise it from a conversation I then can't open it again or move the icon around on the screen.
Works normally if I press back to the conversation window first though
Click to expand...
Click to collapse
Same here
Screen brightness and
Screen brightness issue: occasionally, when brightness is set low (not auto), when phone is turned on, screen turns on at full brightness for a split second then go to low setting level. Happens about 25% times.
Haptic feed back when screen off: after I turn screen off, if I move phone, I get a haptic feed back once. Doesn't repeat until I turn screen on and off again.
Edit: this is caused by 'smart alert'. Under Controls -> Motions. It vibrates when you pick up the phone and you have a notification and the screen is off to let you know there is something you missed.
Sent from my SAMSUNG-SM-N900A using xda app-developers app
Anyone having internet problems? When I'm on wife or 4G lte, the stock browser will get halfway through loading a Web page, then it will just hang there for a little.
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app

[Q] Not getting notifications until...

Any one else have the problem of not getting notifications until you unlock the phone? I notice it also with facebook messenger, facebook, and not getting email either. Is this just me or someone else having this problem?
allergic2idiots said:
Any one else have the problem of not getting notifications until you unlock the phone? I notice it also with facebook messenger, facebook, and not getting email either. Is this just me or someone else having this problem?
Click to expand...
Click to collapse
Are you completely stock or rooted on a custom ROM?
Sent from my SM-N900A using XDA Premium 4 mobile app
ReggieSmith said:
Are you completely stock or rooted on a custom ROM?
Sent from my SM-N900A using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I am completely stock. I do not want to root the device.
allergic2idiots said:
I am completely stock. I do not want to root the device.
Click to expand...
Click to collapse
Mine does/did the same thing. Never figured out what it was. Now it is up for sell and I am using my newer HTC One. I think it might be the power saver but never got around to testing it. In PS mode it is supposed to turn data off when the phone is sleeping.
Solarenemy68 said:
Mine does/did the same thing. Never figured out what it was. Now it is up for sell and I am using my newer HTC One. I think it might be the power saver but never got around to testing it. In PS mode it is supposed to turn data off when the phone is sleeping.
Click to expand...
Click to collapse
messing around with the settings and found it has something to do with the lock screen security. When its set to "none" the notifications works fine. I have tried a couple of the apps for screen locks and are not satisfied with them as far as thier looks. I am really hoping when ATT finally released the kit kat update it will fix this problem. I just sold my LG G2 to get this phone. Kinda disappointed now that ATT released its update today.
I used to have the HTC one but didnt like not having the sd card. I found I like the bigger screens.
Did you finally figure out the solution? I am completely stock, not rooted and have the same issue since last 6 months. I never had any lock screen, so thats not the issue, I always have my phone unlocked.
The problem is not app specific. The delay in notification happens all across the board. When my phone is sleeping, i dont get any notification. As soon as I wake it up, all notification come at the same time, including Yahoo mail, Gmail, hangout messages, whatsapp, Google voice, twitter and others.
It seems like the wifi/data is disabled when phone is sleeping. I double checked in the Advanced Wifi option that wifi is always on. Some people said that the push notification heartbeat might be the issue but why only few of us are seeing this issue and not everyone?
Anyone have any solution?
I have always had my Note 3 on PIN, and I always wake up to at least 2 or 3 emails (sometimes many more), and at least 2 or 3 days I wake up to a new text (I don't text people normally, but Amazon texts me to let me know an order has shipped, etc.)
So it's not the email or text app and it's not the lock screen "as a rule on all devices". It could be a few different things, like allowing wifi to be turned off when the screen is off (that saves so little battery it doesn't make any practical difference - turn it off and keep wifi on all the time). I don't normally run with 3G/4G on, but that shouldn't turn off during sleep, so it wouldn't cause the problem.

Wi-Fi won't stop turning on after root. Any ideas for a fix?

I updated to the first ota of kitkat when it went live and really didn't like it, so I downgraded to the first firmware, then accepted ota til I was back to 3.05.651.6, and now my Wi-Fi won't stay turned off no matter what settings I have chosen, and it won't respond to BatteryGuru like it used to before the whole mess.
Anyone have any ideas as to what may be causing it or how to fix it?
Sent from my HTC One using XDA Premium 4 mobile app.

Nougat 7.0 bugs - problems

I know most of us are happy with new Nougat firmware but i also see some people posting problems. To track this better i would like to all of us post here. This way some problems/bugs maybe look by more people and someone my have idea.
I got problem with Screen Mirroring. Whatever i do can't connect to my Samsung TV or Samsung Blue Ray player. I did restore software to PI2 and Screen mirroring worked fine. I did try on K1 and no problem buy soon as i update to BQA6 can't connect to any devices. Any help for this, anybody have problem like this? HELP. This is not like i use a lot but i make drives me crazy to point i may go to AT&T and warranty exchange my phone.
norbarb said:
I know most of us are happy with new Nougat firmware but i also see some people posting problems. To track this better i would like to all of us post here. This way some problems/bugs maybe look by more people and someone my have idea.
I got problem with Screen Mirroring. Whatever i do can't connect to my Samsung TV or Samsung Blue Ray player. I did restore software to PI2 and Screen mirroring worked fine. I did try on K1 and no problem buy soon as i update to BQA6 can't connect to any devices. Any help for this, anybody have problem like this? HELP. This is not like i use a lot but i make drives me crazy to point i may go to AT&T and warranty exchange my phone.
Click to expand...
Click to collapse
Mine had issues when I first upgraded to nougat with mirroring but it magically fixed itself lol
Only thing I've noticed is even with Auto rightness off the screen still dims itself ever so slightly when you leave a lighted area and go to a darker area, I'm assuming it's the blue light filter....Even though I have that option turned off.
Sent from my SM-G935T using XDA-Developers Legacy app
Only issue I've had is a daily "Android System has stopped" popup, but it's pretty uneventful. Nothing crashes, phone doesn't restart. Just hit "ok" and go about my business. I assume it's related to the disabled package list I've carried over from MM.
norbarb said:
I know most of us are happy with new Nougat firmware but i also see some people posting problems. To track this better i would like to all of us post here. This way some problems/bugs maybe look by more people and someone my have idea.
I got problem with Screen Mirroring. Whatever i do can't connect to my Samsung TV or Samsung Blue Ray player. I did restore software to PI2 and Screen mirroring worked fine. I did try on K1 and no problem buy soon as i update to BQA6 can't connect to any devices. Any help for this, anybody have problem like this? HELP. This is not like i use a lot but i make drives me crazy to point i may go to AT&T and warranty exchange my phone.
Click to expand...
Click to collapse
Hi Norbarb,
Last weekend, I was on QA4 then I Odin'd back to APK1 and took the Official ATT OTA update to Nougat 7.0.
I just tested screen mirroring and it worked without any problems. Sorry, I don't have a Samsung BluRay to test.
Now the issue that I've been having is reboots. In the beginning, when I was first on N7.0 I had no problems whatsoever for a few days.
- On Feb. 20th, I kept getting a message that one of my apps unexpectedly closed. Now this app is old and wasn't even supported on MM (it's called Webcams widget) but it had worked flawlessly on MM and Nougat QA4.
- Then on Feb. 21st I had a couple of reboots happen, I went into a solid Bootloop that started in the afternoon and kept rebooting for around 10-15 times! It stopped long enough for me to actually Power Off my S7E down in the normal manner and I left it that way for around 5 minutes.
- I searched for solutions and finally ended up clearing the Cache Partition like this:
Wipe cache partition
Turn off the device.
Press and hold the Volume Up key, Home key, and Power key at the same time.
When the phone powers on, the Android System Recovery screen appears approx. 30 seconds later.
Release all of the keys.
Press the Volume down key to highlight "wipe cache partition."
Press the Power key to select.
Press the Volume down key to highlight “yes” and press thePower key to select.
When the wipe cache partition is complete, “Reboot system now” is highlighted.
Press the Power key to restart the device.
My phone went without a reboot for almost 2 days then yesterday afternoon I had one single reboot. My next test (if needed) will be to clear each app cache/data. Unless it gets really, really bad again, only then will I resort to a complete reset.
The only difference between using my phone on the official QA6 and the sideloaded QA4 is that I had turned off auto-updating for my Play Store apps when on QA4 (and earlier). I had a lot of updates occur when updating to QA6.
Doing more research today, I found an article talking about some common Nougat problems and possible fixes here.
antizombie said:
Only issue I've had is a daily "Android System has stopped" popup, but it's pretty uneventful. Nothing crashes, phone doesn't restart. Just hit "ok" and go about my business. I assume it's related to the disabled package list I've carried over from MM.
Click to expand...
Click to collapse
Did you preform factory reset ?
It help me with lot of problems. Just make backup using Samsung Cloud and after factory reset using restore from Samsung cloud you will have 97% all of you settings and apps back. It is wort to do it.
Actually I just took a guess and re-enabled com.qualcomm.atfwd. I don't have a wifi display BUT I haven't gotten "Android System has stopped" since I turned it back on. This was never an issue on MM. If it happens again I'll try a few more packages related to Android System before a factory reset.
antizombie said:
Actually I just took a guess and re-enabled com.qualcomm.atfwd. I don't have a wifi display BUT I haven't gotten "Android System has stopped" since I turned it back on. This was never an issue on MM. If it happens again I'll try a few more packages related to Android System before a factory reset.
Click to expand...
Click to collapse
What App did you use to disable it?
manny05 said:
What App did you use to disable it?
Click to expand...
Click to collapse
Package Disabler Pro. It's the only one that currently works in Nougat as far as I know.
I switched to OnePlus 3T today, and here are few observations guys...
Compared to Nougat on S7E... different level of speed and responsiveness, way different.
I used CM and AOSP roms in the past, on different phones, I know they fast, but this... speed demon out of the box, with MM or Nougat.
Feel bad for leaving S7E forums, but believe me guys, it is a flagship killer indeed. Unbelievable.
I will go back to Sammy with S8 only if they will be able to keep up with this kind of speed, plain and simple.
I was hoping with every generation that Sammy will get rid of touchwiz lags... new phones and new chipsets were piling up, but it never changed, unfortunately.
Touch wiz nougat is a bloody mess next to 3T nougat...
Yes yes, I know. But I never used edge panels... or OOD that much.
Peace out guys!
norbarb said:
Just make backup using Samsung Cloud and after factory reset using restore from Samsung cloud you will have 97% all of you settings and apps back. It is wort to do it.
Click to expand...
Click to collapse
Samsung Cloud? Can't find in app store.
[EDIT]
I'm guessing it's part of Nougat 7.0?
http://www.samsung.com/global/galaxy/apps/samsung-cloud/
It's not available in 6.0.1 I'm currently on.
[email protected] said:
Samsung Cloud? Can't find in app store.
[EDIT]
I'm guessing it's part of Nougat 7.0?
http://www.samsung.com/global/galaxy/apps/samsung-cloud/
It's not available in 6.0.1 I'm currently on.
Click to expand...
Click to collapse
Sorry. Samsung switch will work too.
antizombie said:
Package Disabler Pro. It's the only one that currently works in Nougat as far as I know.
Click to expand...
Click to collapse
This... Just figured out ez disabler pro no longer works with Nougat
Sent from my SAMSUNG-SM-G935A using XDA-Developers Legacy app
Quickvic30 said:
Only thing I've noticed is even with Auto rightness off the screen still dims itself ever so slightly when you leave a lighted area and go to a darker area, I'm assuming it's the blue light filter....Even though I have that option turned off.
Sent from my SM-G935T using XDA-Developers Legacy app
Click to expand...
Click to collapse
I have this issue also, it keeps dimming constantly, and my blind self can't read it without manually turning up the brightness.
(Eye exam on Fri LOL)
Hello. My first post here. I have been lurking & reading for years.
I have a few of the minor issues that others have, like the colors will be washed out sometimes, pull down notifications are a bit harder to read. My main issue with this update is that my recently used apps will randomly close when the screen is locked & only keep 4 or 5 open. I want them to all stay open & I close the ones I no longer need. That is why I got this phone in the first place. Now apps that I need to go back to later & continue working are gone. Very annoying. I assumed it was a new performance setting activated without any explanation of how it will affect normal usage. I can't find where to change that particular setting, if it is changeable at all now.
Brine! said:
my recently used apps will randomly close when the screen is locked & only keep 4 or 5 open. I want them to all stay open & I close the ones I no longer need.
Click to expand...
Click to collapse
settings->device maintenance->battery->battery usage->optimize battery usage
Gary02468 said:
settings->device maintenance->battery->battery usage->optimize battery usage
Click to expand...
Click to collapse
Thanks for the tip. I tried that a few times. No change. Even added frequently used apps to be unmonitored. It is still closing all recently used apps, except the last 4 or 5. I just now turned off the app power monitor completely. It didn't change the estimated battery life hardly any. We'll see how that goes for a while.
Sent from my SAMSUNG-SM-G935A using Tapatalk
Brine! said:
Thanks for the tip. I tried that a few times. No change. Even added frequently used apps to be unmonitored. It is still closing all recently used apps, except the last 4 or 5. I just now turned off the app power monitor completely. It didn't change the estimated battery life hardly any. We'll see how that goes for a while.
Sent from my SAMSUNG-SM-G935A using Tapatalk
Click to expand...
Click to collapse
Just go to settings and search for battery. Then you will see what apps you can stop to have better battery live
Clicking from Edge of Galaxy
Battery life is terrible, and no volte, coming from MM 935U.
darthmalus said:
Battery life is terrible, and no volte, coming from MM 935U.
Click to expand...
Click to collapse
Go back to U firmware. If you use Nougat less then week how can you say anything about battery. I got 20-22 hours of use and around 4 screen time. How much more do you need? Why people are so greedy? All i hear everywhere is i want more, i need more, give me more etc. When babble going to blow.
Clicking from Edge of Galaxy
norbarb said:
Go back to U firmware. If you use Nougat less then week how can you say anything about battery. I got 20-22 hours of use and around 4 screen time. How much more do you need? Why people are so greedy? All i hear everywhere is i want more, i need more, give me more etc. When babble going to blow.
Clicking from Edge of Galaxy
Click to expand...
Click to collapse
once samsung gives us 935U nougat maybe ill go back to it.

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