[Q] Phone won't stay connected to PC - One (M7) Q&A, Help & Troubleshooting

Hy everyone! I seriously need your help.
Since 5 days my HTC ONE reacts strangely when I connect it to my computer. I can't connect my phone to my Pioneer Appradio 3 as well.
In fact when a plug it to my computer, it connects normally for 1/2sec and then disconnects. Then reconnects, disconnects, etc... It's the same in recovery mod and safe mode. The phone keep charging normally when I use the HTC charger. And the phone is recognized on fastboot.
I got a video of the problem if it's needed.
I am actually using the last VENOM ROM ViperOne 6.2.1. I tried to downgrade it, to change rom, to make a factory reset, but nothing changed.
My phone is actually rooted, unlocked, and S-off. I tried to connect it with different kind of cable, but it's always the same issue.
Did someone already have this kind of problem? Is there any solution?
Thank you for your help !

Related

Difficulties connectiong the diamond to pc via usb

Hello everyone,
Recently Im having a big problem connecting my htc diamond to pc.
Im using the original usb cable,
At the moment i connect the cable to my phone it freezes and the only way to get it working again is taking the battery out of the device.
Its a pretty fresh rom, 1.37...
I turned all (weather and quick gps) applications not to auto update when synced to the computer.
I tryied several soft resets and it doesnt work either.
Also trying to connect it to another pc didnt help.
It happens most of the times, despite very few times it actually worked fine.
I'll be more than glad if anyone helps me to get things work again.
Thanks,
Eran.

[Q] Can not connect to my PC

It has just stop working when a plug in my usb to my pc i do not get "Turn on USB storage" on my phone. No usb icon also. The computer does not recognize the phone.
I have try different cables, computers and OS. Also did a factory resat and putt on debuging mode on and off. Also multiple restarts with no luck. I use stock rom.
Are my phone broken?
It's probably the usb ports though you have tried with other computers ;/
or the micro-usb port of your device
dolabola said:
It has just stop working when a plug in my usb to my pc i do not get "Turn on USB storage" on my phone. No usb icon also. The computer does not recognize the phone.
I have try different cables, computers and OS. Also did a factory resat and putt on debuging mode on and off. Also multiple restarts with no luck. I use stock rom.
Are my phone broken?
Click to expand...
Click to collapse
I had the same problem and I believe it is a phone issue. I tried reinstalling drivers, different USB ports on different machines, factory resets, different cables etc. At times when plugged in the phone would suddenly wake up and acknowledge the USB connection while at others it just started charging when plugged in to USB.
What confirms that this is a phone problem rather than a PC problem is that when I connect it to my office workstation that runs on Sun Solaris, it behaves pretty much the same, acknowledging the connection randomly. My HTC Magic on the other hand always connected to both home PCs and office workstation without any issues every time.
Finally I have returned my handset and asked for a replacement.
mparack said:
I had the same problem and I believe it is a phone issue. I tried reinstalling drivers, different USB ports on different machines, factory resets, different cables etc. At times when plugged in the phone would suddenly wake up and acknowledge the USB connection while at others it just started charging when plugged in to USB.
What confirms that this is a phone problem rather than a PC problem is that when I connect it to my office workstation that runs on Sun Solaris, it behaves pretty much the same, acknowledging the connection randomly. My HTC Magic on the other hand always connected to both home PCs and office workstation without any issues every time.
Finally I have returned my handset and asked for a replacement.
Click to expand...
Click to collapse
I have returned the phone to the store. I will have to wait two weeks if they fix the problem. But thanks away
dolabola said:
I have returned the phone to the store. I will have to wait two weeks if they fix the problem. But thanks away
Click to expand...
Click to collapse
Good luck. It's a pity though as otherwise my handset worked perfectly with no reboots lags etc. I hope the replacement comes in soon and is bug free too.
I have the same issue with my macbook. Since yesterday my o2x isn't recognized by my mac.
I know it is not the usb cable, or the (micro)usb port, because when i plug the phone in at night my alarm clock on the o2x fires up (as it should).
So a connection is made, it just doesn't show "turn on usb storage" on my o2x. And i cannot understand why.
I am on the 0606 baseband, with the new FR19 ROM from Paul O'brien's Modaco (which is excellent btw).
If anyone has a solution, please let me kno
I have the same problem with my phone under modaco fr19, baseband + ril 606.
My pc is under windows vista and the drivers are installed correctly.
Awala
Update:
I received a replacement handset which was V10D 20110405 out of the box. No issues with USB connection.
Just out of interest, did any of you leave the phone connected to USB for a long time before it started failing? I used to leave it charging via USB all day at work so just wondering if there is a connection...
Update:
I earlier stated that my O2X wouldn't connect to my macbook. Yesterday I connected the O2X while on the Windows Vista partition of my mac, and it connected without any problem. After that, rebooted to Mac OSX partition, and no problem there. So I am a bit puzzeled about why, but it seems to work again.
In reaction to mparack's question, i sometimes let it load overnight via usb cable. But not a lot. I do not think that was the cause. I thought it was caused by flashing the 0606 baseband, but now I do not think that was the culprit.
Got back my phone from Telia on Wednesday. Everything worked fine. And I upgraded the phone using the LG update (Basbandversion: 1035.21_20110622) LGE version LGP990-V10c). After that the same problem! It feels like it's a bug in the software. Then they have changed the mainborad and it sounds unlikely that the new one is defective to.Goning back to Telia on Monday if they know about a bug or if you can get a new phone.
Those of you who have had the same problem what version do you have? Can I downgrade phone in anyway?

[Q] Urgent!!! USB NOT WORKING!!

recently i am faceing a lot of problems with the usb of my phone. it charges but doesnt connect to the pc plus it sometimes doesnt charge too i have to switch the phone off to charge it then.
my phone itself is not detecting the usb as when it does it pops up the usb debug icon on the status bar but it is not doing so.
Need help real bad!!
susmit95 said:
recently i am faceing a lot of problems with the usb of my phone. it charges but doesnt connect to the pc plus it sometimes doesnt charge too i have to switch the phone off to charge it then.
my phone itself is not detecting the usb as when it does it pops up the usb debug icon on the status bar but it is not doing so.
Need help real bad!!
Click to expand...
Click to collapse
I've been working with another member on this issue. Go here and read through my suggestions and see if one helps. The first thing I would try, is to uninstall sync manager and all drivers for the phone from your pc. Then, connect the phone and see if it reinstalls sync and the drivers. I hope this helps.
kibmikey1 said:
I've been working with another member on this issue. Go here and read through my suggestions and see if one helps. The first thing I would try, is to uninstall sync manager and all drivers for the phone from your pc. Then, connect the phone and see if it reinstalls sync and the drivers. I hope this helps.
Click to expand...
Click to collapse
yaa i have gone throught ur post a wyle bak. i tried it all. but there is no use. :crying:
I had same prob few days back. My htc one would behave madly. When i accept call automatically speaker gets on. It would not charge either by charger or by usb connection. Usb wouldn't recognize either.
See this psot
http://forum.xda-developers.com/showthread.php?t=2417377
Also see this
http://forums.androidcentral.com/htc-one/290813-htc-one-not-charging-usb-not-recognizing.html
I think is problem is large. After update htc one sucks. no doubt it added some great features. Or it may be hardware prob as always with HTC specially with HTC one X
usb problem
mine has also stopped working. does charge but not connecting to computer . running xp so drivers ok . definitely phone problem as friends htc one connects fine..
Disable usb debugging, it will connect
Sent from my One using xda app-developers app
usb problem
thanks , but tried everything. wont connect in fastboot, recovery or anything. cannot relock bootloader or return to stock so just returning it for warranty as it is with fingers crossed. unless someone can tell me if possible without connecting to pc.
are you using a usb 3.0 port
usb problem
usb 2.0 . i have two friends with htc one's and they both connect just fine.
Same issue here! Last night pulled my phone out and it said "incompatible charger, please use original charger". I wasn't even charging the phone, and now it wont charge or connect to PC unless the phone is off. Tried turning off debug/developer/power save/fastboot/ etc with no luck so far.

[HELP] "Code 43" device not recognized

Hello! I know, I know. There are a lot of different threads according to this problem but I read almost everything and still cannot fix my problem.
A few weeks ago when I tried to charge my phone the message: Your cable is not compatible with your device. Please use the orginal HTC-cable or your phone get damaged. appeared.
until that moment I thought it doesnt matter if I use a htc cable or a cable from another brand. I mean they changed all the ports to a micro-usb-port. Just to give you the opportunity to use every cable.
Well, after that I tried to connect my phone with my computer and the HTC Car app appeared and bluetooth got switched on. WHY?
I did a factory reset and flashed my rom again. Now I can connect my HTC One with my computer and on the screen of my computer appears the message:
"Device not recognized "Windows has stopped this device because it has reported problems. (Code 43)"
(and its unable to mount otg-usb in recovery)
I tried different cables. I tried to (un)install and update the HTC drivers. I tried different computer. I tried turning usb debugging off and on! I tried to clean the USB-pins! nothing works! :crying:
(Unfortunately I have no old backup with my new TWRP v2.6.)
I just have been abroad for 6 months and dont wanna loose all my photos and videos. Any ideas?
I think its a software issue on my phones. Maybe something with my partitions. But I dunno what I can wipe without deleting all my photos and videos.
THANKS
Drop box and sync photos
sent from my mobile device
seven09 said:
Hello! I know, I know. There are a lot of different threads according to this problem but I read almost everything and still cannot fix my problem.
A few weeks ago when I tried to charge my phone the message: Your cable is not compatible with your device. Please use the orginal HTC-cable or your phone get damaged. appeared.
until that moment I thought it doesnt matter if I use a htc cable or a cable from another brand. I mean they changed all the ports to a micro-usb-port. Just to give you the opportunity to use every cable.
Well, after that I tried to connect my phone with my computer and the HTC Car app appeared and bluetooth got switched on. WHY?
I did a factory reset and flashed my rom again. Now I can connect my HTC One with my computer and on the screen of my computer appears the message:
"Device not recognized "Windows has stopped this device because it has reported problems. (Code 43)"
(and its unable to mount otg-usb in recovery)
I tried different cables. I tried to (un)install and update the HTC drivers. I tried different computer. I tried turning usb debugging off and on! I tried to clean the USB-pins! nothing works! :crying:
(Unfortunately I have no old backup with my new TWRP v2.6.)
I just have been abroad for 6 months and dont wanna loose all my photos and videos. Any ideas?
I think its a software issue on my phones. Maybe something with my partitions. But I dunno what I can wipe without deleting all my photos and videos.
THANKS
Click to expand...
Click to collapse
To get all your video and photo offline.
Install Software Data Cable from playstore, and download all your data through FTP Application, for example Filezilla.
You need to be connected in the same wireless network though.

[Q] Windows 7 64-bit not seeing phone

Hey all,
Recently I have gotten need to RUU my phone. It has a custom hboot 1.56, S-OFF, and is running CM11. My problem is that my computer will not recognize my phone whatsoever. In fact, it doesn't even show up in Device Manager OR the "Safely Remove Hardware" icon in the task bar. USB Debugging is enabled on my phone, and I am using the adb binary from the RUU package.
What's strange is that Windows doesn't even bring up a message to try and install drivers or anything... it acts as if nothing was ever plugged in. On my phone, nothing happens except it begins charging. Not even a USB storage popup or anything.
I'm not really in a location right now where I can test out another computer to try that, nor do I have a spare cable handy at the moment. Has anyone ever had the problem I've having, and if so, what was causing the problem/fixed the problem? I'm thinking it's the cable, but I'm not really sure since it CAN charge the phone.
Thoughts?
mrinehart93 said:
Hey all,
Recently I have gotten need to RUU my phone. It has a custom hboot 1.56, S-OFF, and is running CM11. My problem is that my computer will not recognize my phone whatsoever. In fact, it doesn't even show up in Device Manager OR the "Safely Remove Hardware" icon in the task bar. USB Debugging is enabled on my phone, and I am using the adb binary from the RUU package.
What's strange is that Windows doesn't even bring up a message to try and install drivers or anything... it acts as if nothing was ever plugged in. On my phone, nothing happens except it begins charging. Not even a USB storage popup or anything.
I'm not really in a location right now where I can test out another computer to try that, nor do I have a spare cable handy at the moment. Has anyone ever had the problem I've having, and if so, what was causing the problem/fixed the problem? I'm thinking it's the cable, but I'm not really sure since it CAN charge the phone.
Thoughts?
Click to expand...
Click to collapse
It's probably the cable. I had to install CM on a Tab 2 for my friend and his cable didn't work, only charged, so I had to get another cable, which worked fine.
StormyNight said:
It's probably the cable. I had to install CM on a Tab 2 for my friend and his cable didn't work, only charged, so I had to get another cable, which worked fine.
Click to expand...
Click to collapse
I ended up trying a friends cable and everything worked perfectly. Time to get a new cable now...

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