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Hi there. Yesterday i have received my HTC Dream. But there are some problems that make me sad. first of all, previous owner of this unit patched it...now i have got different menus/icons but most of all camera is not working and furthermore qwerty is bugged too! there are also some problems with HOME and BACK keys. but i think these are mechanical so i will try to fix them.
I tried to enter bootloader mode to flash my Dream but CAMERA+POWER are not working. when i try to HOMe+power - its entering to the mode with yellow exclamation mark but nothing more i can do there...
I am totaly begginer if it's about android and specially this one unit. But i have been patching many mobiles (lg, motorola,siemens). If anyone has got any idea to turn my broken Dream into shiny one i would be very very grateful.
PS. i would like to perform any changes to this mobile my self. this mobile has no guarantee ald i dont like to pay more money for service fixing.
thanks in advance, Matthew
This belongs in Q&A, not development forum
People in the Q&A forum are either there becuase they have a problem, a question, are willing to help, or have an answer.
This forum is for developers and people who are trying their new software.
nevermind...keyboard module was broken...Admin Could You remove this thread? thanks
I tried updating my phone and it got stuck on step 9 which was the reboot process. and the screen was just white with the HTC logo.
It was stuck on this step for a good 3 hours so i assumed something was wrong. I cancelled the update and unplugged the phone from the computer and it was stuck on the HTC screen still so i took out the battery.
And when i put the battery back in and tried turning it on it wouldn't turn on. And so now it my phone won't even turn on! I'm very frustrated. I thought at first it was dead but when i plugged it in the charger the charging light won't even come on. Tried Wall Charger and Computer
Please someone help! I need a solution
(Problem Solved by Flashing the Set with RIFF Box)
Try to put into bootloader and flash a rom from an ruu. You'll start from scratch but if it works it works.
Sent from my HD7 using XDA Windows Phone 7 App
@ Reeg420
Thanks for the Reply Man, But i try to put the Phone in Boot loader by Pressing the Volume Down Key and Power Key But no respond from the Phone...
Please advise if i am doing it Correct.
Its not showing any sign on Power at all even when i plug it to the PC or wall socket charger.
Pretty sure that's how to put in bootloader. Try to take battery out out for like 2-3 minutes, put back in then try bootloader. Doesn't make sense since the Zune updates basically overwrites files to update, not like previous windows mobile updates that wipes the the phone then replaces everything. Keep trying. Is there a possibility the battery is dead?
Sent from my HD7 using XDA Windows Phone 7 App
tariqsdk said:
Its not showing any sign on Power at all even when i plug it to the PC or wall socket charger.
Click to expand...
Click to collapse
Whenever you update a phone and something goes wrong, it is always advised to make sure you DON'T remove the battery, especially while updating, if you hadn't removed the battery you could've ran the Windows Phone support tool. You have Bricked your mobile.
If there is no life not even charging you have bricked it.. Sorry to tell you this
You ain't the first person to brick your mobile and sadly you won't be the last
Quick Question: How were you updating your phone? via Zune client where it specifically says Do not remove the cable or battery.. Or via rom update manager for manually updating roms where it says the same thing? Hate to sound horrible but people should really pay attention to what it clearly states during updating..
Additional Info: Just thought id add and ask what you were updating, basically if you were updating either the bootloader or the radio (if these were in the update as well) you've bricked it, and with there being no life at all it tells me its dead and the cpu refuses to boot, the only way to bring it back from the dead is to JTAG it which I don't believe has been done for the HD7 yet and is a massive pain to do, Best thing you can do is send it in for repair and hope that they repair it, normally they don't
I was updating it through Zune, And it was stuck at step 9 and it was stuck like 4 hours.
Well it is is Bricked then i guess this is my Last windows Phone
I was happy with my iphone 4 but i don't know what strikes at my head that i decide to sell it and buy this stupid HD7 ( May be i am Stupid not the Phone)...
I will hit the Repair Market to get it fix through JTAG ( I search on Google and find that it's Possible for HD7) and update the thread later.
Wish me Good Luck
tariqsdk said:
I was updating it through Zune, And it was stuck at step 9 and it was stuck like 4 hours.
Well it is is Bricked then i guess this is my Last windows Phone
I was happy with my iphone 4 but i don't know what strikes at my head that i decide to sell it and buy this stupid HD7 ( May be i am Stupid not the Phone)...
I will hit the Repair Market to get it fix through JTAG ( I search on Google and find that it's Possible for HD7) and update the thread later.
Wish me Good Luck
Click to expand...
Click to collapse
I know iPhone 4's are perfect, I think Apple has 0% percent returns. Oh don't forget the bumper, they are so in season... and they help to prevent drop calls.
My guess is there is a reason for the 4 hour update, possibly the phone got disconnected breifly during the update... that happens and the phone will just sit there and never finish. I have a few micro USB cords and they seem to be a bit prone to faluire after months of use. My nephew, who is 19... and well as careless as a 19 year old was holding the phone in his hand did just that, almost bricked his. Fortunately for my nephew the 7720 update program had already copied everything to the phone and it was during the reboot so it updated anyway.
Well the Update is...
Here in Kish Island, No Repair Shop has that RIFF Box to do the Repair and One Guy has promise to do the Job in one week, So i Guess i have to wait till then and Manage on my all time Rough and Tough Nokia E5....
Yes, its Alive Again...
With the help of RifF box and 50 Bucks, its up and running again with all of my Data and apps,
i am thinking again about updating it on Mango update....What do u guys think should i give it a try?
Can you please help me? i have same problem, i am in Tbilisi, and here repair markets could not fix my problem...
Can you please give me any info about that market?
did they had problem about imei repair? here is this problem and we can not fix it yet...
qarsaoti said:
Can you please help me? i have same problem, i am in Tbilisi, and here repair markets could not fix my problem...
Can you please give me any info about that market?
did they had problem about imei repair? here is this problem and we can not fix it yet...
Click to expand...
Click to collapse
Dear, I am afraid that i can't help you a lot on this as i just ask the repair shop and they said that they can fix it with the help of some hardware called RIFF Box and they did in few hours. Just to be noted that they have to disassemble your phone to so that.
regarding IMEI problem i have no idea too. Best of Luck and i can understand your feelings.
tariqsdk said:
Dear, I am afraid that i can't help you a lot on this as i just ask the repair shop and they said that they can fix it with the help of some hardware called RIFF Box and they did in few hours. Just to be noted that they have to disassemble your phone to so that.
regarding IMEI problem i have no idea too. Best of Luck and i can understand your feelings.
Click to expand...
Click to collapse
i heve the same problem and i have riff box
can u tell me how to repair my phone
thx
i did not fixed my phone problem yet, and he does not know how to fix it, he repaired it in market..
no solution to repair such phone ??
HTC HD7 is dead due to update failure step 9.
hi tariqsdk,
Even my HTC HD7 is dead by the same reason as yours.
Can you plz help me out to get my phone alive?. I m currently in Singapore.
Please send me your valuable info.
Thanks
Uday
---------- Post added at 04:45 PM ---------- Previous post was at 04:41 PM ----------
hi tariqsdk,
Even my HTC HD7 is dead by the same reason as yours.
Can you plz help me out to get my phone alive?. I m currently in Singapore.
Please send me your valuable info.
Thanks
Uday
Dear all,
to be honest my phone is dead again when i try to do some ****ty update .....
i am trying to find someone to do this again. i will update accordingly soon.
I have the same problem
Hi, I have the same problem and my phone's been dead for 3 months now
I went to a repair shop in Cairo, and they did the JTag thing, but he was unable to download or install the right ROM... Everytime he tries installing a different ROM it fails and he has to start all over again.
Do you know where I can find/download the ROM that works with my T-Mobile HD7 after we do the JTag?
Still no Update....
Hey where you find a RIff box in Pakistan , I've half bricked my phone
I have been working with android phones for over a year now and have never had this happen ! I went to the software update in the phone and clicked check now button and it said software update available. So I went ahead and downloaded the software and when it was finished downloading went ahead and started the install and left the phone when I came back to it the screen was black and nothing was happening ! By the way I left the phone for at least 2 hours so I tried turning it on and got nothing I put usb to see if it needed to charge and got orange light but still not turning on. Tried to go into fastboot power volume down and got nothing what is going on with this device why won't it turn on ? What can I do to fix this ? please help me !
Thank you in advance for any help I can get !
Maybe the battery is dead, I'd try a noun charged battery and see if it works then.
Bigtjmc said:
Maybe the battery is dead, I'd try a noun charged battery and see if it works then.
Click to expand...
Click to collapse
No it is not the battery as it will light the back lights when I plug in the usb cord and it also shows the orange charging light until it is fully charged I have now tried the unbricking process but the computer can not see the phone I have to fix this thing soon or else I will have to buy a brick for more than it is worth !
Please if there is anyone who can help me solve this I would be very grateful !
Have you tried to get in hboot ? pull the battery Hold Vol - and then pwr till it opens h boot .
Bigtjmc said:
Have you tried to get in hboot ? pull the battery Hold Vol - and then pwr till it opens h boot .
Click to expand...
Click to collapse
Yes as I have said I tried to use vol - + pwr but I get nothing but back light or just nothing at all !
Dang , well there is a tread on unbricking the vivid , I think its called the unbricking project or something like that if you wanna check it out maybe it can help , if ya can't find it I will try and link it for ya just lmk , I'm the mean time maybe some of the other guys can help .
Bigtjmc said:
Dang , well there is a tread on unbricking the vivid , I think its called the unbricking project or something like that if you wanna check it out maybe it can help , if ya can't find it I will try and link it for ya just lmk , I'm the mean time maybe some of the other guys can help .
Click to expand...
Click to collapse
Yes I have tried the unbricking and it can not find bricked device ! This is driving me crazy ! I don't need a brick I have a wood house and fireplace needs no repair I would like phone back !
just one thing I didn't ask , you did pull the battery and tried to hboot ? I know that may be a dumb question but its worth a shot .
Bigtjmc said:
just one thing I didn't ask , you did pull the battery and tried to hboot ? I know that may be a dumb question but its worth a shot .
Click to expand...
Click to collapse
I do believe that to get into H-boot with this device you have to remove the battery ! So to answer your question yes I did pull the battery then tried to get into H-boot. And I think that I have also stated that I have been working with android phones for over a year but I think it has been more like two and have rooted and sim unlocked many androids so for this to happen to me at this point is just not acceptable I have a clean record as far as bricks go and would like to keep it like that I have even unbricked phones for people that have bricked them ! Thanks to xda and others for all the help along the way ! I hope someone here can help me solve this !
I did read the first post but it was a few days ago so I have forgotten some , I'm just trying to come up with anything I can to help so I guess I am at a loss and can't help in this situation but I'm sure some one can and hopefully they will .
Good luck hope you get it fixed .
Bigtjmc said:
I did read the first post but it was a few days ago so I have forgotten some , I'm just trying to come up with anything I can to help so I guess I am at a loss and can't help in this situation but I'm sure some one can and hopefully they will .
Good luck hope you get it fixed .
Click to expand...
Click to collapse
I must thank you for trying and I appreciate the fact that you took the time to respond I also wish that you could have solved this for me but it looks like we both don't know what to do ! Is there anyone else out there that can help ! Or even tell me if I am wasting my time and to put my first brick in the wall ?
Well...im assuming you were stock since you were doing a software update...
So why don't you just send it to HTC? They have a year warrenty on every device that should cover this since it is a software update malfunction...even if it was rooted with custom Roma and a different hboot, they likely wouldn't even know since you can't even get to hboot
Sent from my HTC PH39100 using Tapatalk 2
mg2195 said:
Well...im assuming you were stock since you were doing a software update...
So why don't you just send it to HTC? They have a year warrenty on every device that should cover this since it is a software update malfunction...even if it was rooted with custom Roma and a different hboot, they likely wouldn't even know since you can't even get to hboot
Sent from my HTC PH39100 using Tapatalk 2
Click to expand...
Click to collapse
This might be an option but I don't know if bootloader was unlocked and don't know if they can tell if it was or not ? And this is not my phone just doing this for a friend and still haven't told her that her phone is a brick ! Sending it to htc would take weeks if not months and she was thinking I would have already returned the phone to her two days ago ! Pulling my hair out and banging my head against the wall needing fix for this !
pimpcorey said:
This might be an option but I don't know if bootloader was unlocked and don't know if they can tell if it was or not ? And this is not my phone just doing this for a friend and still haven't told her that her phone is a brick ! Sending it to htc would take weeks if not months and she was thinking I would have already returned the phone to her two days ago ! Pulling my hair out and banging my head against the wall needing fix for this !
Click to expand...
Click to collapse
They won't be able to tell since you can't get in hboot...and it wouldn't take long at all...all they would do is send you a replacement after they receive yours...tjeyre not gonna thoroughly.examin it...they don't have the time...they go through hundreds if not thousands of replacements everyday
Anyways...your friend would have to send it in since its her phone...just let her decide...don't think there's much else.you can do
Sent from my HTC PH39100 using Tapatalk 2
I don't know what carrier your friend is using and how long she's had it but att gives me a yr and will send me a refurb and it only takes a day or so to get
mg2195 said:
They won't be able to tell since you can't get in hboot...and it wouldn't take long at all...all they would do is send you a replacement after they receive yours...tjeyre not gonna thoroughly.examin it...they don't have the time...they go through hundreds if not thousands of replacements everyday
Anyways...your friend would have to send it in since its her phone...just let her decide...don't think there's much else.you can do
Sent from my HTC PH39100 using Tapatalk 2
Click to expand...
Click to collapse
Well I have contacted HTC and this was there response
"Dear My Name,
I am sorry to hear your device is no longer powering on after an update. I will be glad to assist you with this.
Can you press and hold the power button for about a minute to see if the device will power on? If this does not work, try removing the battery and then place the battery back in the device and try to power it on.
If this does not resolve the issue, My Name, we will need to perform a factory reset. Please note that this procedure will delete all personal data, customizations, and files from your Vivid, so be any information on the device that is not already backed up will be permanently deleted. If you have an SD card in the device, please remove it prior to factory resetting.
1. With the phone turned off, press and hold the Volume Down button, and then briefly press the Power button.
2. Wait for the screen with the 3 Android images to appear, and then release the Volume Down button.
3. Press Volume Down to select Clear Storage or Factory Reset, and then press the Power button.
.
Once the factory reset it complete, the device should power on and then will prompt you to set the device up with your email accounts, etc. If this does not resolve the issue you will need to speak with your carrier for more information on having your device repaired. They will be able to answer any questions you have about the warranty and repair process.
If I have successfully answered your questions, I would like to invite you to participate in our customer satisfaction survey about your experience with HTC Technical Support. Corey, you will need to close your ticket with us and you should receive a pop-up asking if you would like to take the survey. To do this, please follow the link below to reply to this message and select "Close" next to "Action" to close out the ticket and the pop-up should appear asking you to take the survey. I hope you have a great week!
LOL I think htc thinks I'm a noob ! But joking aside looks like I have to contact Bell Canada and see if they are going to replace the device or maybe they will want me to do a factory reset as well lol I will keep you updated ! Thank you all for your suggestions and if there is anyone that can tell me how to fix this thing you would be saving me a whole lot trouble !
Hello XDA-Forum,
i am new here, so you dont know me. Therefore i have to mention at least one thing about me: I never ask for help. Especially not regarding electronic Devices and Computer Systems. I always found my answers without asking.
Now i do ask for help. Do the math, its a serious problem . As i am used to solve my problems before asking for help, i have much to tell before anyone could add to what i already know about this problem (although i have to admit that i am pretty new to the Smartphone World). And as sure as i know that no one here wants to read another "Phone broken, HELP!" Thread, so sure i know that not everyone has the time or patience to read my ramblings (i actually wrote a rant too, but decided not to include it here ). So i prepared a summary, and you can see at a glance (almost) if you could help me at all.
Short Story:
My HTC One is Hard Bricked, and beyond my ability to repair - stuck in QHSUSB_DLOAD mode, no access to partitions, no booting under dead screen. It seems i have to send it in for repairs, but i dont like that(well who does?). I researched the problem, tried every solution i could find - no result! if you happen to know a solution, please read the long story to learn what i have tried so far, and if your solution is something completely new (something i didnt try) - PLEASE tell me ASAP before i send it in for repairs.
So, i tried everything i know of and came to the conclusion: it is beyond repair, at least for me. But as this is against everything i believe in (well not everything but i hope you get the point ) i want to find some other Solution if not for me ( as i need my Phone to be working again soon) then at least for the next one facing the same problem. Again: read the long story, or at least the last part, to know what i am asking for... Basically i want to collect all information regarding this problem and find a solution if possible.
Oh and i would prefer technical answers (even if i might have to learn more to understand them) over answers that suggest "Dont bother, you are a noob, you wouldnt understand, just send it in". If you are about to give such an answer, rethink and do something else .
Long Story (Part 1 - What happened):
31/12/2013: My HTC One suddenly stopped working. Until then it worked just fine since i bought it in July 2013. It happened without any apparent cause or any hint of what went wrong, during everyday use, no water involved, no falling, nothing that i could identify as cause. I pressed the power button to wake the phone as always - but the screen stayed black. At first i thought the battery could be empty, but i checked it only 5 minutes before, and it said 32%... still i thought the power indicator could be buggy. Since then it never showed any lifesign again though. It wont start, it wont charge.
I researched about this, and it seems that others had the same problem, and on several different devices. I think i found almost every Qualcomm based device, but mostly the problem was caused by flashing, so this can not be the same problem. If i remember correct, i found HTC One, HTC One S, HTC Desire C, HTC Sensation, Nexus 4/7, Samsung Galaxy S3/S4 and maybe some more, with the same issue i have - Device suddenly went black and got stuck in QHSUSB_DLOAD mode without apparent cause. Many people get at least a lifesign from the LED tough ( be it blinking occasionally, or staying on all the time, or blinking after pressing certain buttons) - i dont.
Long Story (Part 2 - What i tried):
I found several tips on how to revive a device in this state, most recommending something like "press power and one(or both) volume button(s) for XX seconds/minutes" sometimes with the addition to do this under a bright light bulb.
I tried holding the power button, power + vol. down, power + vol. up, power + vol. up + vol. down, for {10,20,30 seconds, or 1,1.5,2,3,5,10 minutes} (countless times), and the same under a light bulb (i doubt this makes any difference as i already did some resets previously, outside in pitch black darkness long before the phone died).
Some recommended to plug it in to charge and dont touch it for 3,8,12 hours - i did that. i tried charging with wall plug and via USB at laptop (for short periods and for 1,3,4,6,8,12,18 hours without touching it).
At the moment i try to leave it off the charger for some days (the weekend and probably some days after) hoping that it will eventually loose all charge and does some sort of reset after that. I doubt it will work, or even be enough time for discharging (as i doubt that it actually USES power in this state) but dont know what else to try before sending it in.
The charging-led stays off when plugged in and there is no response at all from the device. Except when i plug it in at the laptop, Windows recognizes it as QHSUSB_DLOAD. And under Linux i get the Qualcomm device too - no partitions though. If i press power for 10 seconds while connected, it reconnects - so the power button is working. QPST recognizes it as "Q/QCP-XXX (Download)". Is this normal or should it recognize the phone model even in download mode? I tried to get some information through QPST but it tells me the phone needs to be in DIAG mode - which i obviously cant activate on the phone itself. Other than that no life sign at all( also no recognition by adb and fastboot - so its not booting under a dead screen as someone suggested somewhere - dont remember where).
Everyone who had gone as far as i did in trying to revive the phone just gets this last answer "JTAG, or send it in for repair".
Long Story (Part 3 - What i learned):
As i understand it, the Qualcomm Processor switches to this state (QHSUSB_DLOAD) in case there is a severe problem. But i want to know exactly WHAT problem can cause this? And if there is ANY way of convincing the processor to switch to some other state without opening the device?
I dont know JTAG, i never heard of it before this research, so please correct me if i am wrong, i did just a brief research on JTAG and found it too complex to grasp in one or two days i will delve into it at a later time. Here is my first few-minutes-glance at JTAG: it is some sort of standardized hardware-debugging protocol built into many chips, and also the Mainboard or Processor or both in modern Smartphones and Tablets. One would need to open the device and solder the connection cables of a "JTAG-Box" to specific contacts on the Phones Mainboard, is that right? or is there a plug? (I think i found some people using a plug and some using solder iron... i dont remember properly.) When a JTAG-Box is connected to a JTAG-enabled chip, it can issue debugging-commands and/or queries to check (and/or modify?) the functionality of the chip. I found some mentions of JTAG via USB without explanation, is this a way to issue JTAG commands without JTAG-Box over USB Cable? (would be very convenient) Or is it just a way to connect the JTAG-Box via USB to the Computer?
You might ask, if i researched it, i should have every answer, so why am i posting this? Right, i got SOME answers. Now, i know...:
1) ... that am not the first one, nor the only one with this particular Problem. And not even my phone model is the only device with this problem. It might be, all Qualcomm powered devices are possible candidates for a sudden-brick-syndrome.
2) ... some ways to revive a Phone in this state (none working for mine).
3) ... if all reviving tricks fail - JTAG or Repair-service.
4) ... that JTAG needs an opened device (or does it? JTAG via USB maybe?)
5) ... that my phone is not entirely dead: at least the processor can still (sort of) communicate with the PC in Qualcomm High Speed USB - DownLOAD mode.
6) ... no one knows (or tells) what the cause is (or could be) for this problem. The only answers i got are: "There are many possible causes." and "It could be a Software problem" (HTC Support) and finaly "No one can tell without analyzing the device" (HTC and Carrier Support) - Sure no one can definitely tell what EXACTLY is wrong with THIS device... but someone could know what COULD be wrong (What the KNOWN causes are), and just tell me.
Long Story (Part 4 - What i want to know):
Well... I could(/should?) just give in and send my phone in for repairs and hope for warranty. But i did unlock the bootloader through HTCDev (had no other option for unlocking due to HBOOT 1.44) and suspect, they might use this fact to refuse warranty and charge me for repairs, which i might not be able to afford right now. Further, i am feeling absolutely helpless in doing so, and i am NOT used to feel helpless facing ANY sort of problem with ANY electronic device! It is NOT a nice feeling! And i want to change that! Even if it will be too late for me, as i have to get my phone back soon and will probably send it in this week for that reason, i want to find a Solution, that anyone could use to solve this Problem without even contacting the Service, if it is possible to find such a Solution. That is the reason i am posting this, and here is what i want to know:
1) EVERY Story about devices stuck in QHSUSB_DLOAD mode.
1a) IF they where revived and HOW.
1b) What was the cause?
1c) If they could not be revived...
- ... and had to be replaced by a new device: what did the repair team tell what exactly was broken? if they told you anything at all.
- ... and needed replacing parts: WHAT parts where replaced?
- ... ANY hint of what caused the defect?
1d) WHEN did it happen? (while flashing seems to be the most common scenario, but i and some others had it happen during everyday use)
2) What exactly is possible to do in QHSUSB_DLOAD mode (probably using QPST)? and what isnt? f.e.:
2a) Pulling any data from the phone without switching to DIAG mode?
2b) Getting ANY information about the phone? (IMEI,CID, etc... Hardware components - i guess it would need a switch to DIAG mode?)
2c) Switching to DIAG(or any other) mode ONLY using the PC and USB connection? (if possible, how?)
2d) Pushing any Data to the device
As i understand it, that is the purpose of this mode(is that correct?), but:
2e) What data can be pushed? Bootloader? System Image? .... i think some CPU firmware is delivered with QPST, correct?
2f) Is it possible to convert an existing System Backup so that it can be flashed with QPST? (i understand QPST needs files in IntelHEX format to push them? Or is that just the CPU Firmware?)
2g) QPST recognizes my phone as "Q/QCP-XXX (Download)". Is this normal or should it recognize the phone model even in download mode?
3a) If i get no Partitions in Linux while the QHSUSB_DLOAD device is recognized, could this be an indicator for an Hardware failure?
3b) Does it mean, at least the flash memory is fried? (my guess)
3c) Could i tell if the Mainboard was fried by NOT even getting a QHSUSB_DLOAD device? Or can it still be the Mainboard?
3d) Can i tell anything from these facts (Getting QHSUSB_DLOAD device recognized but no partitions)? other than "its a hard burned brick" obviously...
4a) Which kind of HARDWARE failure could create this state?
4b) and how could that happen during normal use in a device that is only 6 months old, and in good condition? 5a) What kind of SOFTWARE failure could cause it?
5b) while it is running? (every day use / not flashing) 6) IF i send it in:
6a) Will they be able to access my data?
6b) Can they tell (by JTAG maybe) if it was rooted,flashed, had an unlocked bootloader?
6c) And the hardware is dead, will they just replace the fried parts? or replace the Phone with a new one? (not really important but nice to know )
7a) Is it possible to use ANY type of JTAG commands/queries/(whateveritiscalled) WITHOUT opening the device? (via USB)
7b) Without a JTAG-Box? (already existing software simulating a JTAG-Box) 8) What kind of Information can be gathered by JTAG? f.e.:
8a) Working state of hardware components?
8b) Access to files on flash memory? 9) What kind of modifications/commands can be made/issued by JTAG? (depends on the device/chip attached i assume?)
I know i could just buy a JTAG-Box and learn everything about JTAG to answer some of these questions myself. But i did not find time for learning about something completely new (new for me) yet, and i dont have the money at the moment to just buy a JTAG-Box without knowing how to, and if i will use it (dont even know how much it is...). I will certainly NOT open my 660€ phone, probably breaking the screen and whatever in the process, because of its DONT-OPEN-ME-Design(nice looking, but in some cases inconvenient), and make it a test-dummy for my first JTAGing steps. So it would be nice if someone with some experience in that matter, could give me a brief overview of the possibilities and uses of a JTAG-Box - AND if there is some way to simulate one.
And finally i would like to get into contact with people who might have a clue of the possible causes for this problem, and the ability and willingness to work on a solution. I did find some WIP Unbricking Projects also working on a solution for QHSUSB_DLOAD related issues, but all of them where Model-specific (and mostly for cases where a specific flashed software was the cause) and none for the HTC One (M7)... Although i would like to have a general solution for every device and cause, i doubt there would be any Model-specific Project if it was POSSIBLE at the moment to provide a general one. It would be nice though, if we could at least TRY to make one(some people probably are already trying). But i assume (from what i read) that the existing unbricking projects still need access to the internal storage. So, no access to storage = hardwarefailure & not unbrickable by software?? Even if thats the case and my phone is realy beyond (sofware)repair, i would still like to get answers to my other questions!
If you did read all of this - Congratulations! Have a coffee and a break
I am sorry for:
- noob questions (if there are any left besides the JTAG related - i cant tell anymore)
- annotations and supplements in braces (it can be annoying, i always squeeze in some thoughts somewhere)
- forcing you to read this wall of text, probably full of spelling and grammar errors (i am tired and somewhat tense)
- bad English (not my native language, and... i am tired)
OMG this post is incredibly long. I'll give you a short answer.
Yout phone is hard bricked and MAYBE a JTAG may fix it, BUT the phone needs to be opened, which with this phone is pratically impossible to be done, furthermore you need smb with experience on those things.
If you weren't soing anything to your phone(s-off, hboot flash, ruu, etc) than probably the motherboard is dead. I have seen this happen a lot of times with this phone, probably because of not genuine charger/faulty. You SHOULD sebd your device for repair definitely, I'm 99.9% sure no one will notice it's HTC dev unlocked, cause it doesn't turn on. A lot of users have sent their and had no problems. Good luck!
Sent from my HTCONE using Tapatalk
Very interested in the actual answer, and the reason, subscribed.
Sent from my iPod touch using Tapatalk
elvisypi said:
... MAYBE a JTAG may fix it, BUT the phone needs to be opened, which with this phone is pratically impossible to be done, furthermore you need smb with experience on those things...
Click to expand...
Click to collapse
Thats why i wont just try it... not on this phone, and not before i know more about JTAG.
elvisypi said:
...If you weren't soing anything to your phone(s-off, hboot flash, ruu, etc) than probably the motherboard is dead...
Click to expand...
Click to collapse
Well, the phone is (was) s-off, rooted, and running ARHD 40.3 + TWRP 2.6.3.3 - but i did this long before it died and never had problems during the process, or while using the device.
elvisypi said:
...probably the motherboard is dead. I have seen this happen a lot of times with this phone, probably because of not genuine charger/faulty...
Click to expand...
Click to collapse
I mostly used the HTC plug which came with the phone for charging. Although i didnt use the original cable, because it broke shortly after i got it. Sometimes i used a USB-Battery-Pack to charge the phone on-the-go. Could any of this be the Cause?
elvisypi said:
...I'm 99.9% sure no one will notice it's HTC dev unlocked, cause it doesn't turn on. A lot of users have sent their and had no problems. Good luck!
Click to expand...
Click to collapse
So, they cant just JTAG it (or do something similar) and it will turn on again? Obviously not if the motherboard is fried... but is it possible that it isnt, and they can? I will send it in nontheless, but i would like to understand what is possible, and find the cause aswell as a solution.
oh and thank you!
MarvThor said:
Thats why i wont just try it... not on this phone, and not before i know more about JTAG.
Well, the phone is (was) s-off, rooted, and running ARHD 40.3 + TWRP 2.6.3.3 - but i did this long before it died and never had problems during the process, or while using the device.
I mostly used the HTC plug which came with the phone for charging. Although i didnt use the original cable, because it broke shortly after i got it. Sometimes i used a USB-Battery-Pack to charge the phone on-the-go. Could any of this be the Cause?
So, they cant just JTAG it (or do something similar) and it will turn on again? Obviously not if the motherboard is fried... but is it possible that it isnt, and they can? I will send it in nontheless, but i would like to understand what is possible, and find the cause aswell as a solution.
oh and thank you!
Click to expand...
Click to collapse
Hi, just wondering if you had any updates to your story?
I have a HTC One in basically the same situation - it totally died on my wife in the middle of her using it. The battery was at over 50% and we have never even dev unlocked it or flashed ROMs or recovery etc. No lights come on when charging, tried all manner of the power, power+vol key combos etc, tried the bright light as well, nothing gets it to come alive. Plugging into the computer does recognise the HSUSB_DLOAD low level qualcomm device but as yet I havent been able to get drivers to allow it to be recognised. I am taking it to a place on the weekend that says they have JTAG box and may be able to help. I would send it away for warranty replacement but it's my wife's phone and she hadnt backed up the photos on it for a few months and we have a 20 month old son, so we are trying everything possible to retrieve the data off it. Lesson learned, will be putting in place backup regime on our phones from now on!
Will let you know if any joy comes from the JTAG process
Reading your recent comments it is interesting to note that we do have an external power brick (IO Gear 11,000 mAH unit) that we sometimes have charged the phone on. Potentially we even used the 2.1A output from this power brick rather than the 1.0A output on occasion.
Sorry, i totally forgot about this Thread over all the other things in the last weeks (Starting a Business, moving to a new Place.. etc).
scarecrow420 said:
Hi, just wondering if you had any updates to your story?
Click to expand...
Click to collapse
Yes, i sent it in for repairs, and got it back two weeks later. They had to replace the Mainboard and some other Parts(plus some they broke during Repairs), i could not get any information about the possible causes other than "there are many"... It was covered by the warranty though.
I dont think they could get any data from the Phone.
scarecrow420 said:
Will let you know if any joy comes from the JTAG process
Click to expand...
Click to collapse
I would appreciate that
scarecrow420 said:
Reading your recent comments it is interesting to note that we do have an external power brick (IO Gear 11,000 mAH unit) that we sometimes have charged the phone on. Potentially we even used the 2.1A output from this power brick rather than the 1.0A output on occasion.
Click to expand...
Click to collapse
If the cause is indeed the power brick, i will have to check mine again (measure its output). It is supposed to have 5.0V 1.0A output only, which is the same that the HTC Charger is labeled with.
Well, good luck with your Phone! But if your Phone is as dead as mine, i am afraid you probably wont get those Photos back...
-
Ok, i got my phone back without trouble - but i am still researching (when i have got the time ) the causes and a possible solution for this problem. So, if anyone has any information that could be helpful: please post it here!
Hi guys! Sorry for my bad english but i'm italian. My HTC One gone in QHSUSB_DLOAD mode 3 times (it's not a joke) and i've still it in my hands
This is my configuration now: (today my phone entered in QHSUSB_DLOAD mode)
Firmware = 4.19.401.8 (Darkbootoader)
ROM = SkyDragon v12.0
Kernel = ElementalX 13.0
PVS = 5
Today when tried to turn on the screen with doble tap it do nothing, screen was completly black and same thing when i hold the power button with vol down. After i plug in USB (it was a normal nokia cable) cable and hold power + vol. down for about 20 seconds (there wasn't LED or blinking button, anything) it's boot into bootloader:highfive:
I suppose (because every time my phone bricks when i do too Undervolting) it has "hangry" of energy and it boots up anymore if i don't give him an "help". The same thing when i had the MIUI with the same undervolting
Maybe is too much Undervolting the reason of hard brick, did you undervolt your CPU like me?
Did you find out any answer?
Where you able to bring it back to life?
Did you send it back to HTC for repairs? How did it go?
Would this work?
http://unlimited.io/qhsusbdload.htm
Dredead said:
Would this work?
http://unlimited.io/qhsusbdload.htm
Click to expand...
Click to collapse
third time.
To make a long story short (like you did in the OP), I have to same problem
The cause: flashing newer firmware version. All the symptoms are exactly the same. When I get home from work today I will try these 2 things, they are a little variation of what I already tried:
http://htc-one.wonderhowto.com/how-to/fix-soft-bricked-htc-one-by-flashing-new-rom-via-adb-0154361/
http://www.androidlegend.com/how-to-use-adb-fastboot-commands-with-your-android-device/
I don't have much hope that I can fix it myself and am already in contact with HTC though. The main problem is that I'm in Argentina and I bought the phone in Germany..
You didn't find any other possible fixes, right?
Hi, I Have Same Problem Since A Month With My HTC One M7 32GB
I Got this phone as a Gift From USA HTC one M7. My Phone Just got hanged on lockscreen when i try to restart it, it turns off but did not turn on,no single light is turning on, no screen light or notification, no recovery or download mode. its like a brick piece. i tried all charging tricks such as USB PC ,Wall Charger for Hours, Orignal Charger and rest things, i cannot send phone to USA , i am in qatar, what should i do, any guys who experienced such problem and how did they solved it and, what will be the cost if no warranty. any help ? thanks in advance. :crying:
till22 said:
To make a long story short (like you did in the OP), I have to same problem
The cause: flashing newer firmware version. All the symptoms are exactly the same. When I get home from work today I will try these 2 things, they are a little variation of what I already tried:
http://htc-one.wonderhowto.com/how-to/fix-soft-bricked-htc-one-by-flashing-new-rom-via-adb-0154361/
http://www.androidlegend.com/how-to-use-adb-fastboot-commands-with-your-android-device/
I don't have much hope that I can fix it myself and am already in contact with HTC though. The main problem is that I'm in Argentina and I bought the phone in Germany..
You didn't find any other possible fixes, right?
Click to expand...
Click to collapse
Hi, how did this go? I just bricked mine doing the same thing... upgrading firmware. I can't get it to respond to any of the suggested methods. What sucks is that the firmware update dialog in fastboot looked good to me. Sucks...
mkclarke said:
Hi, how did this go? I just bricked mine doing the same thing... upgrading firmware. I can't get it to respond to any of the suggested methods. What sucks is that the firmware update dialog in fastboot looked good to me. Sucks...
Click to expand...
Click to collapse
The link to the fix is on page one
http://forum.xda-developers.com/showthread.php?t=2770684
clsA said:
The link to the fix is on page one
http://forum.xda-developers.com/showthread.php?t=2770684
Click to expand...
Click to collapse
Cool, thanks! I wonder if a vm running linux would work. All my machines are windows. Not sure how the vm would handle the usb connection. I'll have to see what I can figure out.
I just used an ubuntu boot CD when I did it
Sent from my HTC One using Tapatalk 4
clsA said:
I just used an ubuntu boot CD when I did it
Sent from my HTC One using Tapatalk 4
Click to expand...
Click to collapse
Yes! I just thought of that after I posted. I think I still have an ubuntu live CD around here somewhere...
Thanks!
I'll be damned! This worked! I just popped in the latest Ubuntu liveCD and went to town. My phone is now up and charging. Once it's at 100%, I'll try pushing TWRP recovery to it and restoring my last backup.
Thanks again for sending me to that link!
---------- Post added at 10:42 AM ---------- Previous post was at 09:59 AM ----------
Done and done... pushed TWRP and restored my last backup. It's as if it were never bricked! And it also updated my kernel, which is what I was trying to do in the first place.
Just for future reference for anyone coming across this thread, there are two distinct types of bricks being discussed here.
The first results from a borked firmware update. In this case, everything works on the hardware side, it's just that the phone can't boot because the firmware is messed up. This is usually fixable using Dexter's method.
The second, and the problem experienced by the OP, is more serious and is hardware related. I have seen this occur with multiple HTC models. Something related to power management on the motherboard dies so that the phone no longer can no longer get power to start up. When this happens, the phone will typically have shut down without warning despite having a good battery charge. I have never seen or heard of a fix for it beyond returning it for warranty repair.
htc m7 pn07110 bricked
htc m7 pn07110 bricked
hi i have a problem when usin my phone it suddenly freezers and was not able to get acces to anything (Was rooted/Bootloader Unlocked/having Custom Rom/TRWP/S-ON).. tried to restore my rom by usin twrp 2.8. but there was no file and it cannot mount my storage...
Then, found on a thread to restore stock ROM via RUU, so i relocked my bootloader and then find myself stuck at everything
When I plug in AC adapter for charging, phone load in bootloader, and whenever i press "Fastboot/Factory Reset" my phone freezes
Even fastboot and ADB command freezes my phone,
I need help please.
Code:
*** TAMPERED ***
*** RELOCKED ***
*** SECURITY WARNING ***
M7_U PVT SHIP S-ON RH
HBOOT-1.57.0000
RADIO-4T.28.3218.04
OpenDSP-v32.120.274.0909
OS-6.09.401.111
eMMC-boot 2048MB
Nov 12 2014,21:44:28.0
Hello, before proceding to explain the problem I have to say a few things:
- the phone I'm gonna talk about is not mine YET, it's a faulty Xperia T I want to purchase if I find a 80% clear and cheap solution. This means I cannot try any idea you give me on it, 'cause I don't have it.
- I'm not a total noob in firmware and hardware fixes, but not yet an expert, so I'd appreciate a few explanations in the procedures you comment.
- I'm Spanish, so don't expect perfect texts from my posts
- sorry if a thread exactly like this is already solved, but I couldn't find any clear information about this problem on a Xperia device, so that's why I asked.
Now, the problem:
This Xperia T, as the owner explains, suddenly turned off and never woke up again. When he tries to turn it on it just vibrates, but no image displays. And when he plugs it on a red LED shows up (as if the phone was charging normally), but no more life signs.
Now, these are the fixes I would try:
- reset battery, because the owner is a normal user, and, as the battery is a "non-removable" piece, I don't think he tried to pull it off and on again.
- buy a new battery because this one could be damaged and non-functional.
- jtag is discarded because this happened in a stock rom, with no root, custom recovery, flashing or anything like that.
- get a new (or, at least, functional) motherboard, because this could be sudden death.
So now you could say "if you already know which could be the problem and the solution, then why you ask?". Well, what I'm searching for is opinions, what of those problems I mentioned has the highest likelihood to be the winner, because if you all guys think the most likely problem it could be it's the motherboard, then I won't purchase the phone, because motherboards are terrifically expensive.
So thanks in advance for reading all this
laumapu said:
Hello, before proceding to explain the problem I have to say a few things:
- the phone I'm gonna talk about is not mine YET, it's a faulty Xperia T I want to purchase if I find a 80% clear and cheap solution. This means I cannot try any idea you give me on it, 'cause I don't have it.
- I'm not a total noob in firmware and hardware fixes, but not yet an expert, so I'd appreciate a few explanations in the procedures you comment.
- I'm Spanish, so don't expect perfect texts from my posts
- sorry if a thread exactly like this is already solved, but I couldn't find any clear information about this problem on a Xperia device, so that's why I asked.
Now, the problem:
This Xperia T, as the owner explains, suddenly turned off and never woke up again. When he tries to turn it on it just vibrates, but no image displays. And when he plugs it on a red LED shows up (as if the phone was charging normally), but no more life signs.
Now, these are the fixes I would try:
- reset battery, because the owner is a normal user, and, as the battery is a "non-removable" piece, I don't think he tried to pull it off and on again.
- buy a new battery because this one could be damaged and non-functional.
- jtag is discarded because this happened in a stock rom, with no root, custom recovery, flashing or anything like that.
- get a new (or, at least, functional) motherboard, because this could be sudden death.
So now you could say "if you already know which could be the problem and the solution, then why you ask?". Well, what I'm searching for is opinions, what of those problems I mentioned has the highest likelihood to be the winner, because if you all guys think the most likely problem it could be it's the motherboard, then I won't purchase the phone, because motherboards are terrifically expensive.
So thanks in advance for reading all this
Click to expand...
Click to collapse
Does the red LED light stay lit up while charging? Maybe you'd want to google the "rubberband method"; it's for charging the phone when it can't charge on it's own while off.
Antiga Prime said:
Does the red LED light stay lit up while charging? Maybe you'd want to google the "rubberband method"; it's for charging the phone when it can't charge on it's own while off.
Click to expand...
Click to collapse
Yes, the red LED keeps lit up. I've searched for that method and I'll try it if I purchase the phone, thank you so much
But what's your opinion about what the problem could be? Or which is the most likely?
EDIT: this is the thread I found about the rubberband trick http://forum.xda-developers.com/showthread.php?t=1849170, but is it called soft-bricked even when no firmware/modding stuff is involved?
RE-EDIT: ok, yes, even when no firmware/modding stuff is involved (lol)
RE-RE-EDIT: but still, if it's a hardware issue then all those tricks won't work, because there's physical damage, so that's why I asked for opinion x)
In my opinion, that behaviour is 90% due to a battery that is fried.
A broken battery is not able to supply the power needed for loading the kernel (that's why you don't see Sony logo and you can't recharge).
If you're lucky you can repair that phone with 15 euros for a new original battery.
ok guys, new information:
Apparently, the owner has way more knowledge about hardware repairing than I have, so we started talking about our ideas about all this thing and he said he already tried to reset battery, and he even replace it with a new one, so the fried-battery theory is discarded. Now I (we) think the problem could reside in the power IC, but that leads to a weld repairing, and I don't have the tools to deal with that.
So the thread is almost closed with this new info, but I still accept suggestions/opinions/ideas/whatever you wanna say, even if you enjoy typing the Macarena, at least we'll laugh with that xp
laumapu said:
ok guys, new information:
Apparently, the owner has way more knowledge about hardware repairing than I have, so we started talking about our ideas about all this thing and he said he already tried to reset battery, and he even replace it with a new one, so the fried-battery theory is discarded. Now I (we) think the problem could reside in the power IC, but that leads to a weld repairing, and I don't have the tools to deal with that.
So the thread is almost closed with this new info, but I still accept suggestions/opinions/ideas/whatever you wanna say, even if you enjoy typing the Macarena, at least we'll laugh with that xp
Click to expand...
Click to collapse
If I were you, I wouldn't buy that phone.
istux said:
If I were you, I wouldn't buy that phone.
Click to expand...
Click to collapse
Now that I know this, buying that phone has lost positions in my what-to-do list, just after the "comb my turtle's hair" thing lol
Thanks for caring
laumapu said:
Yes, the red LED keeps lit up. I've searched for that method and I'll try it if I purchase the phone, thank you so much
But what's your opinion about what the problem could be? Or which is the most likely?
EDIT: this is the thread I found about the rubberband trick http://forum.xda-developers.com/showthread.php?t=1849170, but is it called soft-bricked even when no firmware/modding stuff is involved?
RE-EDIT: ok, yes, even when no firmware/modding stuff is involved (lol)
RE-RE-EDIT: but still, if it's a hardware issue then all those tricks won't work, because there's physical damage, so that's why I asked for opinion x)
Click to expand...
Click to collapse
What I thought it might be was that the battery wasn't charged. It happened to me once, so I kept the power button pressed while connecting it and after a few hours I was able to use flashtool, and keep in mind that sometimes new batteries don't come charged.
But if that's not the case, then that method won't help you.