HTC One (m7) something draining the battery even when off - One (M7) Q&A, Help & Troubleshooting

Hi All,
I was having an issue the other day (before i wiped the OS) where the battery was draining immensely, even when the device was powered off.
I have been running CM10.2.0 for a few months, but one day I was playing music on the phone and eventually stopped it. However, the phone remained warm and in the space of 1-2 hours the battery drained. Eventually i was able to charge it again, but turning it on and using the phone found that the battery still drained quickly. When i turned off the phone, the back remained hot and eventually battery drained.
Has anyone else experienced this issue?
Is it a potential hardware fault or software?

GSam or BBS or any wakelock/battery detector would help to find the culprit. otherwise, it is really impossible to say.

davebugyi said:
GSam or BBS or any wakelock/battery detector would help to find the culprit. otherwise, it is really impossible to say.
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I would expect it was a rogue application, but with no OS the same thing occurred - battery stayed warm when switched off and eventually completely drained.
Any ideas?

So you wiped the OS and left only with recovery and the battery still drained?
Sounds like a hardware failure to me.

Related

[Q] Large Battery Loss Overnight

Hi,
With all applications closed, data/wifi/gps/sync all turned off and no screen usage my phone went from 100% to 19% overnight (roughly 8 hours). I did this as a test after my phone would randomly throughout the day drop by large percentages.
Prior to running testing the battery overnight I put it to charge, and I found that it charged from ~20% to 100% in only an hour, which I believe is abnormally fast.
I am on the stock ROM with the stock kernel and no other applications installed.
What might be the cause of this?
Could this be a software issue (ie: software stopping the charge early or the displayed battery percentage being off)? Or is this likely to be the hardware?
Thank you for your help!
Try completely draining the battery then charging it with no powering on ( just plug it in then dont touch it) for 5+ hours
Sent from my LG-P880 using xda app-developers app
rudders93 said:
Hi,
With all applications closed, data/wifi/gps/sync all turned off and no screen usage my phone went from 100% to 19% overnight (roughly 8 hours). I did this as a test after my phone would randomly throughout the day drop by large percentages.
Prior to running testing the battery overnight I put it to charge, and I found that it charged from ~20% to 100% in only an hour, which I believe is abnormally fast.
I am on the stock ROM with the stock kernel and no other applications installed.
What might be the cause of this?
Could this be a software issue (ie: software stopping the charge early or the displayed battery percentage being off)? Or is this likely to be the hardware?
Thank you for your help!
Click to expand...
Click to collapse
many causes are possible, however most obvious one is rampant wakelock called baseband_xmm. no definite solution, although custom kernels have dealt somewhat with it.
rudders93 said:
Hi,
Could this be a software issue (ie: software stopping the charge early or the displayed battery percentage being off)? Or is this likely to be the hardware?
Thank you for your help!
Click to expand...
Click to collapse
I have stock ROM (JB India version). I noticed similar trend a few days ago. I had done factory reset and subsequent to that, battery loss overnight is less than 1%.
You could try the same.
rudders93 said:
Hi,
With all applications closed, data/wifi/gps/sync all turned off and no screen usage my phone went from 100% to 19% overnight (roughly 8 hours). I did this as a test after my phone would randomly throughout the day drop by large percentages.
Prior to running testing the battery overnight I put it to charge, and I found that it charged from ~20% to 100% in only an hour, which I believe is abnormally fast.
I am on the stock ROM with the stock kernel and no other applications installed.
What might be the cause of this?
Could this be a software issue (ie: software stopping the charge early or the displayed battery percentage being off)? Or is this likely to be the hardware?
Thank you for your help!
Click to expand...
Click to collapse
i have a similar problem :/
@rudders93 @zri best you can do now is to install betterbatterystats. it will tell if anything is keeping your phone cpu on.
Thanks so much for the replies!
As suggested, I found that completely draining the battery and then charging the phone while it's off resolved the issue

Battery Drain..

Hey everyone i bought One yesterday i updated 4.3 with ota after that unlocked and s-offed now im using " OrDroid 21.0.2" and i have really bad battery drain battery stats says "android system" causing that situation how can i solve that problem any ideas?
adakaya1994 said:
Hey everyone i bought One yesterday i updated 4.3 with ota after that unlocked and s-offed now im using " OrDroid 21.0.2" and i have really bad battery drain battery stats says "android system" causing that situation how can i solve that problem any ideas?
Click to expand...
Click to collapse
If your phone is in idle state for a long time, there will be no third party apps running, only android OS, in the background. So, even if you loose 1% battery during the idle state, that will be cause of android OS, that is how it works. So Unless you are getting extremely low battery life, there is nothing to worry.
For example, suppose you left your phone for two hours and it drained 5% battery and Android System drained 80% of it, that means, Android system is 80% responsible for the 5% battery your phone lost, that means 80% of 5%drain=4%drain.
This means, for two hours, to keep your phone in idle state, Android system used 4% of battery. that isn't bad now , is it ?
Prash8429 said:
If your phone is in idle state for a long time, there will be no third party apps running, only android OS, in the background. So, even if you loose 1% battery during the idle state, that will be cause of android OS, that is how it works. So Unless you are getting extremely low battery life, there is nothing to worry.
For example, suppose you left your phone for two hours and it drained 5% battery and Android System drained 80% of it, that means, Android system is 80% responsible for the 5% battery your phone lost, that means 80% of 5%drain=4%drain.
This means, for two hours, to keep your phone in idle state, Android system used 4% of battery. that isn't bad now , is it ?
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You are right i guess.. :good: I'll give it couple of days and see how battery life is. Not satisfying for now anyway like %10 per hour or even worse.. Thanks for reply :highfive:
adakaya1994 said:
You are right i guess.. :good: I'll give it couple of days and see how battery life is. Not satisfying for now anyway like %10 per hour or even worse.. Thanks for reply :highfive:
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Since it is a new piece, give it a couple of charge cycles. once it stabilizes it will be good

[Q] Ativ S - battery draining quickly

Hello,
I have an Ativ S and about a week ago the battery started to drain very quickly - about 15 to 20 per cent an hour.
I do not have wifi, bluetooth or gps on and usually the battery lasted 2 -3 days but now I need to recharge twice a day.
I thought that this was maybe caused by a program so I reset my phone and reinstalled only a few programs, but that did not work.
1) Is there any way that I can see if an app is draining my battery quickly?
2) Could this be a hardware problem? If so, how can i tell if it is the battery or the phone? I think that my warranty has expired, so returning it is not an option.
PS It is on GDR2, no interop unlock or any other tweak whatsoever.
Thanks
I'm not going to say it's flat-out impossible for an app to drain your battery that fast in the background, but it's not far off. If you want to be really sure, though, enable Battery Saver mode immediately after unplugging the phone (at full charge) and don't use it. Battery Saver prevents all background app activity, so there won't be any apps running and therefore they *cannot* be affecting the battery.
I'm pretty sure that, given the rate of drain and the fact that it persisted through a hard reset, you have a hardware problem. The good news is that it might just be a bad battery - that is a thing which happens, and it's even fairly common on batteries a couple years old - in which case it's a good thing you have a phone with a user-replaceable battery! The way I'd test that is to swap your battery into somebody else's ATIV S and see if the problem persists. If so, it's the battery; if not, it's your phone. Alternatively, you could just buy a second battery and see if that helps.
One other thing to check: if the battery really is still working and the phone is draining it that fast, it'll be dissipating a lot of energy as heat. Does the phone stay abnormally warm while the battery drains like that? That would be a sign of a problem with the phone or the OS, as opposed to the battery itself.
Oh, and I'm pretty sure there are some battery diagnostics and charging statistics located in the Diagnosis app (##634# in the dialer). I forget the code for them but I have all of the codes written somewhere; alternatively, you could do some searching. You could compare the reported battery capacity there with the expected (design) capacity.
I reset my phone again, installed only Viber and till so far, the battery drain seems to have disappeared (or at least improved).
Some users on wpcentral reported that they had major issues with battery drain caused by Whatsapp.
I used Whatsapp for quite some time but never had any problems( till now).
Maybe the last update caused this, i dunno...
Anyway, thanks for your answer.
I will see how it goes and I will let you know.

Massive Battery Drainage Overnight.. Please Help

I lost 26% of my battery in around 6 hours last night while i was asleep. Never had such a problem. Didnt install any new softwares and Gsam showing that it was awake for only 8 minutes. Wakelock Detector also didnt show any unusual wakelocks. Have no idea what went wrong. Have a non rooted phone. Had my wifi on the whole night (but that is on every night when am at home). And even after restarting my phone, i was yet having the high drainage. I suppose that my phone is just not going into deep sleep for some reason.
Android System or HTC Sense taking a lot of battery usage? That's what I'm getting. 6-10 hours even on idle.
Cause google now!
muayyadf1 said:
Cause google now!
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Google now is disabled.
I think the problem only seems to happen when i am on wifi. Not sure though.
WiFi does tend to drain a lot of battery. I recommend turning it off when you don't need it. Such as when you aren't near an WiFi access point or in this case are asleep.

[Q] battery drain, random reboot and other issues

Hi,
I got my (used) note 1 about a year and a half ago. I've installed alliance rom from the get go and experienced some battery drain. At first I thought maybe it's the battery, so I got a new one. This also didn't help but as the drain wasn't significant (I wasn't even 100% sure it really was a problam), I just continued using the device. After about a year the drain got worse (wasn't a battery issue, as I checked with an almost un-used battery). I figured changing a rom might help, so I moved to CM11, after installing an official version and re-rooting the phone. It made no difference, but I continued using the phone anyway. The battery drain got worse and today it drained 80% in 7 hours with almost no use (talk for about 5 min. and maybe 30 min. screen time with wi-fi on but no GPS). Also, the phone started heating a lot (it got to a point where it was uncomfortable touching the top of the screen due to heat. But it didn't shut down). Then the phone started rebooting itself or just freezing until I had to do a hard reset about once a day. I think it's only when it's in use but can't be sure. another issue is that when I try to take more than 2-3 pictures with flash on, the phone reboots (flash off - no problem). The heating was solved by underclocking the device, but the other issues persist.
I thought about changing ROMs again, but as it didn't help last time, I decided to ask for advice here first.
Any thoughts?
Taking pictures on low battery or bad battery with flash can cause the phone to power off. It could be either.
Install wake lock detector from the app store and check what's draining your battery.. Then either paste a screen shot to get more help.
Thanks, I'll do that.
But just to clarify, the phone shuts down (abruptly) when using flash event if the battery is charged. Also, there's no such issue when using the led as a flashlight.
OK, the drain in the last few days was due to a game I installed and forgot to greenify, so let's put the battery drain aside for the meanwhile.
Question is, what can cause rebooting?

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