Unfortunately, com.android.phone has stopped - One (M7) Q&A, Help & Troubleshooting

Hello Everyone!
I have a HTC One with ARHD 71.1. After upgrading my firmware, the message "Unfortunately, com.android.phone has stopped" appears at random times, and i have to reenter my PIN Code. I cant find a solution so far, tried arhd53 and other firmwares as well. any suggestions ?
Also, how can i now which firm i should install for ARHD71 ? In the ARHD71.1 thread, it says "Official HTC 5.11.401.10 base with Android 4.4.2 + HTC Sense 6.0" does this mean that i should install 5.11.401.10 for this ROM ?
I've already checked the forums for a solution, i tried a few, like manually flashing boot.img and factory resetting, and all these combinations, but none helped.
Thank you in advance!
The phone: (i use twrp 2.6.3.4)
C:\fastboot>fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.56.0000
(bootloader) version-baseband: 4A.25.3263.21
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 4.19.401.11
(bootloader) version-misc: PVT SHIP S-OFF
(bootloader) serialno: SH35BW904104
(bootloader) imei: 354436056508029
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0710000
(bootloader) cidnum: 11111111
(bootloader) battery-status: good
(bootloader) battery-voltage: 3873mV
(bootloader) partition-layout: Generic
(bootloader) security: off
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-4dab9d12
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!

You can first try with the 5.11 base radio (baseband), which is 4T.27 something. Other than that, full wipe and reflash ROM from scratch.

davebugyi said:
You can first try with the 5.11 base radio (baseband), which is 4T.27 something. Other than that, full wipe and reflash ROM from scratch.
Click to expand...
Click to collapse
so, you say its definitely a radio problem ? i have tried 5.11 base tadio, i have tried full wipe, i have tried rom reflash..

It can be others as well, try to ost a logcat when the phone apk crashes, hopefully somebody can find the root cause.
So you are now on 1.57 Hboot with latest radio and same issue?

davebugyi said:
It can be others as well, try to ost a logcat when the phone apk crashes, hopefully somebody can find the root cause.
So you are now on 1.57 Hboot with latest radio and same issue?
Click to expand...
Click to collapse
Yes!
Im trying to obtain info on logcat and post a log from the apk crash.
Thanks for your help.
My current settings:
C:\fastboot>fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.57.0000
(bootloader) version-baseband: 4T.27.3218.14
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 5.11.1540.9
(bootloader) version-misc: PVT SHIP S-OFF
(bootloader) serialno: SH35BW904104
(bootloader) imei: 354436056508029
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0710000
(bootloader) cidnum: 11111111
(bootloader) battery-status: good
(bootloader) battery-voltage: 3784mV
(bootloader) partition-layout: Generic
(bootloader) security: off
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-e47fb74b
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!

Related

[Q] Help with Google play Rom issues

Hi Bit N00b here.
I have a HTC One from Orange UK which I have unlocked and rooted with SU. then I flashed bigxie_m7_GPe_JWR66V_odexed-signed Rom to have a Google Play edition OS.
After Flashing I can not use camera or even get any network. I have tried to use RUUs to return to Stock but I was not able to install Moonshine S-off. I forgot to make a recovery file with CWM before the flash so I cant recover from SD.
Can someone help please to either install a Google play rom that will accept OTA or return the Phone to stock so at least it is working?
I include Getvar info if it helps anyone to help me.
C:\Fastboot>fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.54.0000
(bootloader) version-baseband: 4A.17.3250.14
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 2.24.61.1
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno:
(bootloader) imei:
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0710000
(bootloader) cidnum: ORANG001
(bootloader) battery-status: good
(bootloader) battery-voltage: 3895mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-d16dc66985
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
Thanks

[Q] E: cant mount SDCard

hi; i got a huge problem ... does anyone know how i repair my Sdcard inside my HTc one m7
(so i cant get him out if my devices)
yesterday i wanted to instal a rom and it goes wrong ... everything was gone ... EVRYTHING
now i stalled a TWRP version v2.6.3.3
ive worked with the toolkit
bootloader is Unlocked
when i want to push a rom with Adb i cant mount with the sdcard (hes not in the list ..)
if i choose for factory reset he failed ...
Fastboot getvar all:
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.54.0000
(bootloader) version-baseband: 4A.17.3250.14
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 2.24.401.8
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno:***************
(bootloader) imei: ***************
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0710000
(bootloader) cidnum: HTC__001
(bootloader) battery-status: good
(bootloader) battery-voltage: 4320mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-d959c75800
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
Edit your post!! Remove your serial number and IMEI!!!
HTC One, Unlocked, S-off, Super CID, ARHD ROM, ElementalX Kernel
Karroowte said:
hi; i got a huge problem ... does anyone know how i repair my Sdcard inside my HTc one m7
(so i cant get him out if my devices)
yesterday i wanted to instal a rom and it goes wrong ... everything was gone ... EVRYTHING
now i stalled a TWRP version v2.6.3.3
ive worked with the toolkit
bootloader is Unlocked
when i want to push a rom with Adb i cant mount with the sdcard (hes not in the list ..)
if i choose for factory reset he failed ...
Fastboot getvar all:
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.54.0000
(bootloader) version-baseband: 4A.17.3250.14
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 2.24.401.8
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno:***************
(bootloader) imei: ***************
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0710000
(bootloader) cidnum: HTC__001
(bootloader) battery-status: good
(bootloader) battery-voltage: 4320mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-d959c75800
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
Click to expand...
Click to collapse
You didn't need a new thread!
Try this for instructions, but flashing your original ruu may be easier, just remember you need to do the actual flash instruction twice when flashing.
http://forum.xda-developers.com/showthread.php?t=2318497

Help! HTC One M7 802w (Dual Sim) booting then black screen!

Hi! I recently update my HTC One (M7) 802w nordic to 5.0.2 lollipop and today I tried to root it using Kingo Root but i did not get superuser instead i got CWM 6.0.3 something. The phone is unlocked but S-On. I tried to update SU with version 2.40 but didn't work the phone still turn on normally after that, then I tried to update again SU with version 2.46 that starts the problem, the phone boots into first HTC Splash screen then turns into blank screen and stuck, it doesn't turn off. I hope someone can help me fix my phone.
= I can still get into custom recovery, but no adb command (device offline) only fastboot commands work. And I'm not really good with cmd sorry.
== anyways here are my phone infos:
C:\SDK\platform-tools>fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: 2.49.0000
(bootloader) version-baseband: U3.19.3509.04
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 7.17.402.5
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: HT4*********
(bootloader) imei: ***************
(bootloader) meid: 00000000000000
(bootloader) product: m7cdug
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0771000
(bootloader) cidnum: HTC__J15
(bootloader) battery-status: good
(bootloader) battery-voltage: 4092mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-d0e3b226
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
Execution time is 55(ms)
=== Just noticed, I change custom recovery to twrp-2.8.6.0-m7cdug still the same, but I can turn off the phone using custom recovery shutdown menu. And the phone is still charging when turned off. I already wiped data, wiped cache, wiped dalvik cache nothing happens. Thanks!
eyeyousee said:
Hi! I recently update my HTC One (M7) 802w nordic to 5.0.2 lollipop and today I tried to root it using Kingo Root but i did not get superuser instead i got CWM 6.0.3 something. The phone is unlocked but S-On. I tried to update SU with version 2.40 but didn't work the phone still turn on normally after that, then I tried to update again SU with version 2.46 that starts the problem, the phone boots into first HTC Splash screen then turns into blank screen and stuck, it doesn't turn off. I hope someone can help me fix my phone.
= I can still get into custom recovery, but no adb command (device offline) only fastboot commands work. And I'm not really good with cmd sorry.
== anyways here are my phone infos:
C:\SDK\platform-tools>fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: 2.49.0000
(bootloader) version-baseband: U3.19.3509.04
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 7.17.402.5
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: HT4*********
(bootloader) imei: ***************
(bootloader) meid: 00000000000000
(bootloader) product: m7cdug
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0771000
(bootloader) cidnum: HTC__J15
(bootloader) battery-status: good
(bootloader) battery-voltage: 4092mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-d0e3b226
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
Execution time is 55(ms)
=== Just noticed, I change custom recovery to twrp-2.8.6.0-m7cdug still the same, but I can turn off the phone using custom recovery shutdown menu. And the phone is still charging when turned off. I already wiped data, wiped cache, wiped dalvik cache nothing happens. Thanks!
Click to expand...
Click to collapse
Try to download the zip from www . superuserdownload . com, and then flash it through CWM or TWRP.
By the way, how did you update to 5.0.2? OTA?
pdpascal said:
Try to download the zip from www . superuserdownload . com, and then flash it through CWM or TWRP.
By the way, how did you update to 5.0.2? OTA?
Click to expand...
Click to collapse
Thanks for your reply, do you think flashing boot.img will solve the problem?
...and the OTA update came automatically after 4.4.3 update here in Middle East.
eyeyousee said:
Thanks for your reply, do you think flashing boot.img will solve the problem?
...and the OTA update came automatically after 4.4.3 update here in Middle East.
Click to expand...
Click to collapse
I finally got my phone working!!! I found the solution from another site, I didn't even asked for help I just followed what is posted there and kaboom!!! I got my phone to work!!!
I just installed a custom rom, a Chinese rom I guess even if my phone was on lollipop 5.0.2 OTA originally, no problems while flashing via CWM6.0.4.8.
Thank you to the forum anyway! and the site is GSM-Forum yes!
HI - I M IN THE SAME PROPLEM AND MY HTC IS THE SAME INFO AS YOURS ... CAN YOU HELP ME AND POST ME HOW YOU FIX THE PROPLEM ... TANK U
MY HTC
(bootloader) version: 0.5
(bootloader) version-bootloader: 2.49.0000
(bootloader) version-baseband: U3.19.3509.04
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 7.17.402.5
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: FA41SW901419
(bootloader) imei: 351523061280174
(bootloader) meid: 00000000000000
(bootloader) product: m7cdug
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0771000
(bootloader) cidnum: HTC__J15
(bootloader) battery-status: good
(bootloader) battery-voltage: 4142mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-d0e3b226
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
zeeman2000 said:
HI - I M IN THE SAME PROPLEM AND MY HTC IS THE SAME INFO AS YOURS ... CAN YOU HELP ME AND POST ME HOW YOU FIX THE PROPLEM ... TANK U
MY HTC
(bootloader) version: 0.5
(bootloader) version-bootloader: 2.49.0000
(bootloader) version-baseband: U3.19.3509.04
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 7.17.402.5
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: FA41SW901419
(bootloader) imei: 351523061280174
(bootloader) meid: 00000000000000
(bootloader) product: m7cdug
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0771000
(bootloader) cidnum: HTC__J15
(bootloader) battery-status: good
(bootloader) battery-voltage: 4142mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-d0e3b226
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
Click to expand...
Click to collapse
i gave up finding the right ROM to fix it after endless looking around and then used http : // llabtoofer.com / htc-ruu-flashing-service - next day they contacted me and flashed the latest stock on to my device ... (totally worth the 20 bucks I paid for it)
zeeman2000 said:
HI - I M IN THE SAME PROPLEM AND MY HTC IS THE SAME INFO AS YOURS ... CAN YOU HELP ME AND POST ME HOW YOU FIX THE PROPLEM ... TANK U
MY HTC
(bootloader) version: 0.5
(bootloader) version-bootloader: 2.49.0000
(bootloader) version-baseband: U3.19.3509.04
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 7.17.402.5
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: FA41SW901419
(bootloader) imei: 351523061280174
(bootloader) meid: 00000000000000
(bootloader) product: m7cdug
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0771000
(bootloader) cidnum: HTC__J15
(bootloader) battery-status: good
(bootloader) battery-voltage: 4142mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-d0e3b226
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
Click to expand...
Click to collapse
No need to pay, if you can still get into custom recovery then download this custom firmware http://llabtoofer.com/2014/07/31/htc-one-dualsim-maximushd-3-0-0/ then copy to your ext-sdcard, boot into custom recovery and flash the .zip file. Or you can just get one of my backups [cwm or twrp] and restore your phone via custom recovery of your choice.
Hi, I tried to use your backup, but my system didn't boot. I used your 7.17.402.5 backup, because I have same problem as guys in this thread. Where can be a problem?
(bootloader) version: 0.5
(bootloader) version-bootloader: 2.49.0000
(bootloader) version-baseband: U3.19.3509.04
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 7.17.402.15
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: XXXXXXXXXXX
(bootloader) imei: XXXXXXXXXXXXXXXXXXX
(bootloader) meid: 00000000000000
(bootloader) product: m7cdug
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0771000
(bootloader) cidnum: HTC__032
(bootloader) battery-status: good
(bootloader) battery-voltage: 4049mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-d0e3b226
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!

Please Help Me :(

Evening all,
I rooted my M7 with success some months back and have decided that I really want my Barclays app to work more than I want root access! Trouble is that I have tried to reinstall the stock RUU but can't for the life of me find one!
I am currently stuck with TWRP and Bootloader but cant get a stock rom to flash.
I've now been trying to fix this since 11 am this morning and am really hoping somebody can point me in the right direction?
Please help
C:\Android>fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.61.0000
(bootloader) version-baseband: 4T.35.3218.16
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 7.19.401.22
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: ********
(bootloader) imei: ***********
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0710000
(bootloader) cidnum: HTC__001
(bootloader) battery-status: good
(bootloader) battery-voltage: 4148mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-0e2a13e5
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
DanN1664 said:
Evening all,
I rooted my M7 with success some months back and have decided that I really want my Barclays app to work more than I want root access! Trouble is that I have tried to reinstall the stock RUU but can't for the life of me find one!
I am currently stuck with TWRP and Bootloader but cant get a stock rom to flash.
I've now been trying to fix this since 11 am this morning and am really hoping somebody can point me in the right direction?
Please help
C:\Android>fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.61.0000
(bootloader) version-baseband: 4T.35.3218.16
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 7.19.401.22
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0710000
(bootloader) cidnum: HTC__001
(bootloader) battery-status: good
(bootloader) battery-voltage: 4148mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-0e2a13e5
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
Click to expand...
Click to collapse
remove your imei number and serial number, those are 2 numbers you want to keep to yourself.
There is no RUU for that version, you can try and use this: http://forum.xda-developers.com/htc-one/development/rom-100-pure-stock-5-0-2-7-19-401-22-t3121417
flash in TWRP recovery and when finished, select do not install when asked if you want root, if you want to be full stock, flash the stock recovery from the same page afterwards.

Need Help! My htc one m7 stuck on HTC logo

Hi,
My phone was hit by a virus,malware.....etc tried to reset my phone it didn't help pass the logo. I do have several backups but it didn't help. for some reason i cant sideload any zip file, it shows that it does till 75% but it stops then.
tried to install a RUU rom but it stopped after while with a message "unknown error" my phone is S-OFF and relocked .....any help will be really appreciated
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.61.0000
(bootloader) version-baseband: 4T.35.3218.16
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 7.19.401.30
(bootloader) version-misc: PVT SHIP S-OFF
(bootloader) serialno: SH35LW904920
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0710000
(bootloader) cidnum: 11111111
(bootloader) battery-status: good
(bootloader) battery-voltage: 4056mV
(bootloader) partition-layout: Generic
(bootloader) security: off
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-0e2a13e5
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
Thanks in advance
can someone at least tell me what is the the right RUU to use on my phone
quist80 said:
Hi,
My phone was hit by a virus,malware.....etc tried to reset my phone it didn't help pass the logo. I do have several backups but it didn't help. for some reason i cant sideload any zip file, it shows that it does till 75% but it stops then.
tried to install a RUU rom but it stopped after while with a message "unknown error" my phone is S-OFF and relocked .....any help will be really appreciated
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.61.0000
(bootloader) version-baseband: 4T.35.3218.16
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 7.19.401.30
(bootloader) version-misc: PVT SHIP S-OFF
(bootloader) serialno: SH35LW904920
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0710000
(bootloader) cidnum: 11111111
(bootloader) battery-status: good
(bootloader) battery-voltage: 4056mV
(bootloader) partition-layout: Generic
(bootloader) security: off
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-0e2a13e5
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
Thanks in advance
Click to expand...
Click to collapse
Flash the 7.19.401.51 ruu zip. Look for the ruu collection thread in the general section (sticky thread) or link in my signature.

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