Database Develop

[Q] Can't update without IM bloat

Please help. I rooted my Bionic and removed some of the bloatware via Titanium Backup. Not being totally stupid, I did a backup of the apps first. When I tried to load the new OTA, I got an error because it was apparently looking for the IM app (Which I never use). Of course, I had removed it as bloatware. When I tried to reinstall it via Titanium Backup, it just hangs.
I wasn't giving up so easily. So I extracted the apk file from the zip file and tried to reinstall it manually. Unfortunately I get "App not installed".
Any ideas?

I don't have my phone with me at the moment (gasp!) but near the bottom of the main preferences list in TB there is an option for failsafe mode. Make sure this is checked and put it on "indirect" app processing mode. Wording may vary slightly from that but if you set those two options it should work.

88Keys88 said:
Please help. I rooted my Bionic and removed some of the bloatware via Titanium Backup. Not being totally stupid, I did a backup of the apps first. When I tried to load the new OTA, I got an error because it was apparently looking for the IM app (Which I never use). Of course, I had removed it as bloatware. When I tried to reinstall it via Titanium Backup, it just hangs.
I wasn't giving up so easily. So I extracted the apk file from the zip file and tried to reinstall it manually. Unfortunately I get "App not installed".
Any ideas?
Click to expand...
Click to collapse
And for future reference, use the freeze option next time instead f removing them.

MillionManMosh said:
I don't have my phone with me at the moment (gasp!) but near the bottom of the main preferences list in TB there is an option for failsafe mode. Make sure this is checked and put it on "indirect" app processing mode. Wording may vary slightly from that but if you set those two options it should work.
Click to expand...
Click to collapse
I hope you and your phone have been joyously reunited
I triedd your suggestions, but alas no go. Any other ideas?

If you already have everything backed up I'd just go ahead and use RSDLite to set the phone back to stock:
http://forum.xda-developers.com/showthread.php?t=1262540
Just keep in mind you lose root through this, so to be safe you might want to reroot and apply the 'forever root' hack before you update. Although I understand newer root exploits like R3l3as3d work on the newer system as well.
And yes, the battery was joyously reunited with the charger...

It's a little more hard core than I've gone before, but I guess it's my only option. I've flashed ROM's before to my OG, but never had to go this route.
Thanks for your help and wish me luck!
And to johnlgalt - What can I say but I always learn from my mistakes. Monday morning is always the best time to be a quarterback ;-)

The OG DROID had an unlocked everything, so it was easy to do all of this. Because of eFuse and our locked bootloaders, it's most definitely more complicated. Our phones cannot even replace the recovery yet all we can do is use a bootstrap method to bypass the stock recovery and run an alternate recovery - and until we get a disabled eFuse and unlocked bootloader, this ain't gonna change.

[Q]Restore Galaxy S4 Active to Stock AT&T Firmware?

Hello! This is my going to be my first post, so please bear with me.
I own a Samsung Galaxy S4 Active (SGH-I537) from AT&T. I've owned the device for about 6 months now and love it. Recently, I encountered a problem with connecting to GApps/Google services and adding a Google Account.
I rooted my S4 Active with this method from geohot I found here: http://forum.xda-developers.com/showthread.php?t=2347793
After tooling around with it for a day, I had trouble getting on the Play Store. My screen displayed "No Connection; Retry). After trying various solutions I removed my Google Account from the device.
When I couldn't log back in to my Google Account, I disabled 2-step verification and tried application-specific passwords. No avail.
I performed many factory reset, both from the Settings page and by a hard reset. I've wiped all the user data, so I have no apps or anything.
I keep getting this error message, see attachment below.
TD;LR #1 : I rooted my GS4a and I can't use my Google Account. Period.
My guess is that I need to restore the stock firmware onto my Galaxy S4 Active. I haven't been able to find a safe method of doing this yet. I think that this will "restore" my device as if I was doing this to an iOS device (I'm a convert from the Apple ecosystem )
Does anyone know how to flash the stock TouchWiz firmware onto the Galaxy S4 Active. I'm open to alternative solutions too, such as Cyanogenmod or stock Android 4.4.
TD;LR #2 : I need to flash stock firmware or something on my GS4a!
I appreciate all the help I can get. For now, I'm sitting with the Amazon Appstore and Google Chrome for Facebook, Gmail, Twitter, etc.
-Z3RODay

The method used for rooting shouldn't cause any problems with your phone since it only touches a couple files. I doubt that rooting your phone caused GApps to stop working, I'm guessing that either a root file got deleted or another app is incompatible and causing problems.
You're asking how to return your phone to stock and you're correct in that it will "restore" your device, but in doing so it will completely wipe your device and you will lose everything. It will essentially return your phone to the state of when you first pulled it out of the box. This question has been asked and answered a few times and you could probably find the answer by searching, but I'll post the answer here too. For the i537 below are the only known ways to get stock firmware back on your phone:
Devo7v said:
You can Odin back to a pre-release version and have a fully functioning phone, but you will no longer receive official OTA updates (read more about this option here), or
You can take it to the Samsung Experience Shop at your local Best Buy and have them restore your phone to official stock MF3 (read more about this option here).
Other than that I don't really know what else you can do.
Click to expand...
Click to collapse

Devo7v said:
The method used for rooting shouldn't cause any problems with your phone since it only touches a couple files. I doubt that rooting your phone caused GApps to stop working, I'm guessing that either a root file got deleted or another app is incompatible and causing problems.
You're asking how to return your phone to stock and you're correct in that it will "restore" your device, but in doing so it will completely wipe your device and you will lose everything. It will essentially return your phone to the state of when you first pulled it out of the box. This question has been asked and answered a few times and you could probably find the answer by searching, but I'll post the answer here too. For the i537 below are the only known ways to get stock firmware back on your phone:
Click to expand...
Click to collapse
Thank you so much! I'm going to take my phone to Best Buy tonight. I backed up everything on my SD card which is still intact (Thank God!).

Root 5.1.1 or 6.0.1?

I have a TMobile Note 4 SM-N910T. It's currently on 5.1.1 stock and I just got the OTA Marshmallow update notification. I'd like to try Marshmallow out, but if I allow the OTA update, will I be able to root it later? Or is 6.0.1 unrootable (for now)? If I root it now (before updating to MM) will I still get the OTA update? And will it still be rooted after the update? So many questions!

ota then root

I OTA'ed, now the phone randomly reboots several times a day, and some apps don't work correctly. Great.

factory reset.

*sigh* I was afraid you were going to say that. Now the problem is backing it up. I have a Titanium Backup Pro license, but I only use it on my old rooted GS2. The Note 4 is not rooted so TB won't run on it. All the rooting tutorials say "back up your phone before you root" but you need root to run TB. Chicken or egg? I guess I could try Samsung Kies, don't know if it will back up everything. My photos are backed up to Google Photos, I guess everything else is replaceable, but I would really rather not have to reinstall all my apps one by one after a factory reset.
That brings up another question: when you to go Settings/Backup and Reset, I have "Backup my data" set to On and linked to my Google account, but nowhere can I find documentation of exactly WHAT gets backed up or to WHERE (it says to "Google servers" but what the heck does that mean? I can't find it on my Google Drive or anywhere else on my Google account dashboard.)
I do greatly appreciate your help, by the way.

You could try reinstalling through kies or smart switch. Make sure to clear caches before and after. And see if that works. If it doesnt help, you could flash recovery, root, try to backup as much as you can between reboots and then factory reset. Your apps should automatically download from play store. But without the titbackup files you'll lose settings and data in a lot of apps that Google doesn't backup.
I unlocked your mum's bootloader.

kydar said:
I have a TMobile Note 4 SM-N910T. It's currently on 5.1.1 stock and I just got the OTA Marshmallow update notification. I'd like to try Marshmallow out, but if I allow the OTA update, will I be able to root it later? Or is 6.0.1 unrootable (for now)? If I root it now (before updating to MM) will I still get the OTA update? And will it still be rooted after the update? So many questions!
Click to expand...
Click to collapse
Were you able to downgrade back to 5.1.1? My phone also download the MM ota but I haven't installed it. I rooted 5.1.1 first and am trying to locate where exactly the MM ota downloaded to.
Been hearing too much about problems with MM.

Shad0wsabr3 said:
Were you able to downgrade back to 5.1.1? My phone also download the MM ota but I haven't installed it. I rooted 5.1.1 first and am trying to locate where exactly the MM ota downloaded to.
Been hearing too much about problems with MM.
Click to expand...
Click to collapse
There aren't that many problems with MM. Just superficial stuff like not having mobile data toggle. The problems you are hearing about a factory reset will fix. Like lag, jankyness, apps loading, phone freezing temporarily. You won't be able to do OTA. It will fail because of root. You need to titanium backup or whatever method you prefer of backing up data and flash through kies, odin or smart switch. Probably easier to go that route unless you only did minor things with root like just block ads, then you can probably get away with flashing stock recovery and then OTA. You still might have to factory reset like I had to even though I flashed whole rom through smart switch. If you have xposed or modified something like swapping recent apps and back key like me, then you'll need to flash marshmallow whole and start over after backing up.
Afaik, you can't downgrade to 5.1.1 unless somebody figured out a workaround or you only flashed everything except bootloader.
I unlocked your mum's bootloader.

@Shad0wsabr3, my phone gave me the choice to delay the upgrade for a while, but eventually just did it without my consent. I suppose you could download stock 5.1.1 from sammobile if you really wanted to downgrade. I just wish I could figure out how to back up my (unrooted) phone so I could then do a factory reset and see if it helps the problems I'm having.

kydar said:
@Shad0wsabr3, my phone gave me the choice to delay the upgrade for a while, but eventually just did it without my consent. I suppose you could download stock 5.1.1 from sammobile if you really wanted to downgrade. I just wish I could figure out how to back up my (unrooted) phone so I could then do a factory reset and see if it helps the problems I'm having.
Click to expand...
Click to collapse
Iv never backed up an unrooted device so I wouldn't know. Glad you nrought that up as Iv been meaning to look into that.
Would you happen to know where the downloaded ota file location is? My phone downloaded it and I keep postponing it.

Sorry, idk exactly where in the file system it is. All I can caution you again is, I kept postponing it and postponing it, and then one day the phone just popped up a message saying it was going to reboot and update, whether I liked it or not. Well, it didn't actually SAY whether I liked it or not but it did decide that I had postponed the update long enough and it was going to apply the update, giving me no option to postpone it any longer. That sort of pissed me off.
Please let me know if you come up with a backup solution. I've tried SimpleADB or whatever it is called these days, and another app that claimed to be able to back up an unrooted phone. Neither of them worked as advertised.

Where are the root instructions for completely stock 910T with MM update?

vernj123 said:
Where are the root instructions for completely stock 910T with MM update?
Click to expand...
Click to collapse
http://forum.xda-developers.com/not...overy-n910t-t3-marshmallow-pe3-guide-t3406870

kydar said:
Sorry, idk exactly where in the file system it is. All I can caution you again is, I kept postponing it and postponing it, and then one day the phone just popped up a message saying it was going to reboot and update, whether I liked it or not. Well, it didn't actually SAY whether I liked it or not but it did decide that I had postponed the update long enough and it was going to apply the update, giving me no option to postpone it any longer. That sort of pissed me off.
Please let me know if you come up with a backup solution. I've tried SimpleADB or whatever it is called these days, and another app that claimed to be able to back up an unrooted phone. Neither of them worked as advertised.
Click to expand...
Click to collapse
I'm still researching what your dealing with. As for me I found the ota file. For those looking for it this is how and where I found it....
With RomToolbox I went to root browser. Then to data folder and a folder named fota. Within the fota folder is the ota update named update.zip. I erased that and then went into Titanium Backup and chose to freeze both software update files. So far no constant reminders that I have an update ready to be installed.
Hope this may help.

Samsung Galaxy Note 3 Sm-n900a best rooting option?? Need current info.

Hello guys and Gals, this will be my first time posting so please bear with me. I have been trying to find the best option to root my Samsung Galaxy Note 3 Sm-n900a for a while now, seems to be one of the harder phones to root... this will be my first time attempting to root a device, so I want to make sure I do everything correctly. I have watched multiple videos and read a lot of threads on the subject but it is hard to find anything that is current and has the proper links to be files needed. if anybody has a good step-by-step walkthrough or video and the time to help me I would greatly appreciate it, if you do respond to the thread please dumb it down I am still learning terminology. I am determined to get this done come hell or high water. so if anybody has a good step-by-step walkthrough or video and the time to help me I would greatly appreciate it. Thank you for helping me put a nail in this coffin i I have been trying to do this far too long.

I just did this over the course of hours. I can't say I'm pleased with any of the explanations on xda-developers or found by Google. Unfortunately, writing up a good, full explanation is beyond me right now.
I did this from the Android 5.0.1? Lollipop "OC3" version (seen as the last 3 characters of the "Baseband version" under Settings -> General -> About device). Apparently this version cannot be rooted, however, you can downgrade your version of Android to one that you can root: Android 4.4.2 KitKat ("N900AUCUCNC2"). Apparently you can do something to stay rooted while manually updating to Android 5.0 Lollipop "OC1," but updating to the current AT&T version "OC3" revokes your root access.
I followed the process listed at https://forum.xda-developers.com/note-3-att/general/root-att-note-3-android-5-0-t3318130/post65467618, but if you are satisfied with having rooted Kitkat 4.4.2, you don't need to do steps 11 and 12. If you want the more recent Android 5.0 OC1, then do steps 11 & 12.
One thing I can do is help you understand some of the things I never saw explained. In the list of instructions you will see some programs you will need. A brief summary of each:
Odin - A program that runs on Windows that will manage some low-level aspects of your phone over a connected USB cable. It is used to install an OS (Kitkat 4.4.2 in this example) after your phone has been Wiped from the boot loader menu (gotten to by turning your phone on holding down VolumeUp + Home buttons). It is nice to have a MicroSD card onto which you can move various things before wiping the phone. (You never need to wipe your MicroSD card. Make sure you don't wipe it when using the Wipe feature in SafeStrap).
Towelroot - This is actual program that roots your phone using a known problem in the phone. After running the program, tap the only button there is to do it. I think this is a safe operation—as in, I think it will tell you if it can't rather than scrozzle your OS.
SuperSU - A program that manages which apps on your phone have root access. After it is installed, when you run a newly installed program that requires root access, SuperSU will pop up a dialog asking you if you want to grant it root access. I saw no indication you can get by without it, even if you don't need to "manage" app root access.
SafeStrap - This is a program that does various things, most importantly installing other operating systems that you previously loaded onto your phone as a file and then letting you choose which one you want to boot to whenever your phone boots up. It installs like a normal program, however from within the program you can "Install Recovery" or "Uninstall Recovery." "Recovery" is a bit of software it inserts into the phone boot process. While booting, if you want to use that software, you tap "Recovery" in the lower left. Tap "Continue" if you just want to boot with the currently active OS (chosen from within the Recovery software under the "Boot" options). With Recovery, you create a new slot for an OS, MAKE IT THE ACTIVE OS, Wipe it (Advanced, NOT format), then can back up a menu and install an OS from your MicroSD card. The purpose of all these shenanigans is so you don't have to lose your working Android install while installing something else.
Titanium Backup - A software backup program that requires root access to work. It also has a ton of other features loosely related to backing up. It is the simplest way to prevent AT&T from updating your version of Android to the unrooted current version. Having said that, it is anything but simple because of the user interface. You might investigate alternative methods for preventing auto-updating.
Be aware that whatever software (e.g., file manager) you use to hunt down files and folders on your phone is probably not going to be showing you everything. There are hundreds of programs that your phone uses, some of which are hidden. Titanium Backup does appear to be capable of showing a true full list of apps (including system apps). This is pertinent, because the AT&T Software Update program is hidden very well.
Potential costs:
$10-20 US approximately for a MicroSD card. There's fast ones that are in that price range. Google for reviews.
$5.99 for Titanium Backup from the Google Play store.

GregJ7 said:
I just did this over the course of hours. I can't say I'm pleased with any of the explanations on xda-developers or found by Google. Unfortunately, writing up a good, full explanation is beyond me right now.
I did this from the Android 5.0.1? Lollipop "OC3" version (seen as the last 3 characters of the "Baseband version" under Settings -> General -> About device). Apparently this version cannot be rooted, however, you can downgrade your version of Android to one that you can root: Android 4.4.2 KitKat ("N900AUCUCNC2"). Apparently you can do something to stay rooted while manually updating to Android 5.0 Lollipop "OC1," but updating to the current AT&T version "OC3" revokes your root access.
I followed the process listed at https://forum.xda-developers.com/no...att-note-3-android-5-0-t3318130/post65467618, but if you are satisfied with having rooted Kitkat 4.4.2, you don't need to do steps 11 and 12. If you want the more recent Android 5.0 OC1, then do steps 11 & 12.
One thing I can do is help you understand some of the things I never saw explained. In the list of instructions you will see some programs you will need. A brief summary of each:
Odin - A program that runs on Windows that will manage some low-level aspects of your phone over a connected USB cable. It is used to install an OS (Kitkat 4.4.2 in this example) after your phone has been Wiped from the boot loader menu (gotten to by turning your phone on holding down VolumeUp + Home buttons). It is nice to have a MicroSD card onto which you can move various things before wiping the phone. (You never need to wipe your MicroSD card. Make sure you don't wipe it when using the Wipe feature in SafeStrap).
Towelroot - This is actual program that roots your phone using a known problem in the phone. After running the program, tap the only button there is to do it. I think this is a safe operation—as in, I think it will tell you if it can't rather than scrozzle your OS.
SuperSU - A program that manages which apps on your phone have root access. After it is installed, when you run a newly installed program that requires root access, SuperSU will pop up a dialog asking you if you want to grant it root access. I saw no indication you can get by without it, even if you don't need to "manage" app root access.
SafeStrap - This is a program that does various things, most importantly installing other operating systems that you previously loaded onto your phone as a file and then letting you choose which one you want to boot to whenever your phone boots up. It installs like a normal program, however from within the program you can "Install Recovery" or "Uninstall Recovery." "Recovery" is a bit of software it inserts into the phone boot process. While booting, if you want to use that software, you tap "Recovery" in the lower left. Tap "Continue" if you just want to boot with the currently active OS (chosen from within the Recovery software under the "Boot" options). With Recovery, you create a new slot for an OS, MAKE IT THE ACTIVE OS, Wipe it (Advanced, NOT format), then can back up a menu and install an OS from your MicroSD card. The purpose of all these shenanigans is so you don't have to lose your working Android install while installing something else.
Titanium Backup - A software backup program that requires root access to work. It also has a ton of other features loosely related to backing up. It is the simplest way to prevent AT&T from updating your version of Android to the unrooted current version. Having said that, it is anything but simple because of the user interface. You might investigate alternative methods for preventing auto-updating.
Be aware that whatever software (e.g., file manager) you use to hunt down files and folders on your phone is probably not going to be showing you everything. There are hundreds of programs that your phone uses, some of which are hidden. Titanium Backup does appear to be capable of showing a true full list of apps (including system apps). This is pertinent, because the AT&T Software Update program is hidden very well.
Potential costs:
$10-20 US approximately for a MicroSD card. There's fast ones that are in that price range. Google for reviews.
$5.99 for Titanium Backup from the Google Play store.
Click to expand...
Click to collapse
Life got pretty busy there for a minute... I was able to get Titanium Backup I have had a good SD card for a while now safestrap SuperSU towelroot everything that I need. But this being my first time and not really ever using the software, it's giving me a little bit of anxiety. Before trying process the root I had a couple of questions that I definitely would like to get a solid answer on they might sound stupid but I'd rather sound stupid then not have a phone and ask lol. Okay how about we know I have a Note 3 SM n910a AT&T original carrier swapped over to Metro PCS I'm on one of their $50 plans which I think is unlimited everything but no tether so I have been using PDA and foxfi tethering from my phone to my computer... my roommate has a hotspot but he is rarely home. I need to know if it is possible to complete the root in that situation also the person from the thread that you sent me to confused me as far as making sure you have the ROM pre-downloaded. It just confused me I'm to the point I want to have somebody jump on TeamViewer with me and just make sure I don't screw up too bad.. I did go look at them custom robs as well if anybody would like to share their favorites or what they think is a good easy ROM to be able to play around with it and not mess it up too bad I would love any suggestions from anybody

XxLightxX said:
Life got pretty busy there for a minute... I was able to get Titanium Backup I have had a good SD card for a while now safestrap SuperSU towelroot everything that I need. But this being my first time and not really ever using the software, it's giving me a little bit of anxiety. Before trying process the root I had a couple of questions that I definitely would like to get a solid answer on they might sound stupid but I'd rather sound stupid then not have a phone and ask lol. Okay how about we know I have a Note 3 SM n910a AT&T original carrier swapped over to Metro PCS I'm on one of their $50 plans which I think is unlimited everything but no tether so I have been using PDA and foxfi tethering from my phone to my computer... my roommate has a hotspot but he is rarely home. I need to know if it is possible to complete the root in that situation also the person from the thread that you sent me to confused me as far as making sure you have the ROM pre-downloaded. It just confused me I'm to the point I want to have somebody jump on TeamViewer with me and just make sure I don't screw up too bad.. I did go look at them custom robs as well if anybody would like to share their favorites or what they think is a good easy ROM to be able to play around with it and not mess it up too bad I would love any suggestions from anybody
Click to expand...
Click to collapse
I just ended up stayin on kk rooted on mine. Everytime i goto lolipop i brick it. Its almost a hassle to try. I would odin the kk firmware and use towel root. Install xposed and some root apps. If ures is anything like mine dont debloat it. I debloat lightly. And next reboot get all kinds of spen and other force closes. The note 3 in general seem unstable. But i need to restore m8ne back stock now as its keeps force closing. I will be starting mine over for the 100th time it feels like. Dont let my ramblings discourage you. It is a awsome device and having a lgg5 iphone 5 and a few others my note 3s outer glass is destroyed. Got it like that. I would take the note 3 over the rest if i could get it to run rite more than 2 or 3 days at a time. Ive. Always set all my devices the same way. Debloated them the same but this one is really touchy.... Im on here a lot if u gots any ?s just hollar at me.

If you're still interested in an easy way to root, use Wondershare Dr Phone. It worked for me on stock OC1 and then the just used Flashfire to flash whatever I wanted.

How to remove a virus from my phone

I have a issue with a virus or bug or* malware or something like that Long ago without knowing much about security I got into pages and sure I downloaded a virus which I can not remove I do hard reset a factory reset I even*reinstall the system following the instructions get me by the OnePlus support web and still have the problems I found that about the problem when one day my phone star going slow and every time I turn of the cellphone* and turn on when I go to archives*the file appears*a file with the name
voice_instructions_unitless.zip
I erase the file and the file appears when I turn of and turn on what I can do what the best step I spoke with a person recommended me to do a Root Because he told me that the virus was at the root of the system or components or something like that and deleting the whole system and reinstall everything I could recover my phone but I do not know how to do it I am never Root a phone before I Read some tutorial but I am scare because i just updated my phone and maybe the tutorial be outdate i read the comments and is never clear I need help and oneplus customer service what me to send the phone so they can fixed but I don't have other phone what you recommend please help me
I have the OnePlus 3T
OxygenOS version 5.0.6
Android version 8.0.0

Eddcam said:
I have a issue with a virus or bug or* malware or something like that Long ago without knowing much about security I got into pages and sure I downloaded a virus which I can not remove I do hard reset a factory reset I even*reinstall the system following the instructions get me by the OnePlus support web and still have the problems I found that about the problem when one day my phone star going slow and every time I turn of the cellphone* and turn on when I go to archives*the file appears*a file with the name
voice_instructions_unitless.zip
I erase the file and the file appears when I turn of and turn on what I can do what the best step I spoke with a person recommended me to do a Root Because he told me that the virus was at the root of the system or components or something like that and deleting the whole system and reinstall everything I could recover my phone but I do not know how to do it I am never Root a phone before I Read some tutorial but I am scare because i just updated my phone and maybe the tutorial be outdate i read the comments and is never clear I need help and oneplus customer service what me to send the phone so they can fixed but I don't have other phone what you recommend please help me
I have the OnePlus 3T
OxygenOS version 5.0.6
Android version 8.0.0
Click to expand...
Click to collapse
Questions belong in the 'Questions' section.
In your position i wouldn't do anything less than a run through of the unbrick tools. To my mind that's about as clean a reset of your software as you can get. Even then a stubborn virus might still linger. Have you tried any of the virus scan apps from the store yet?
https://play.google.com/store/apps/details?id=org.malwarebytes.antimalware
---------- Post added at 12:30 ---------- Previous post was at 12:10 ----------
Unbrick guides:
https://forum.xda-developers.com/oneplus-3t/how-to/unbrick-unbrick-tutorial-oneplus-3t-t3515306
https://forums.oneplus.com/threads/guide-oneplus-3-3t-unbrick.531047/
If you're not at all confident in being able to follow those guides, or if no apps from the Store are any help, you should send your phone to Oneplus, or have a friend run through the guide for you.
Question:
When you did the Factory Reset, did you boot into the OS without signing into your account and without restoring apps to check if the .zip was gone? Because if you do have malware it's most likely from an App you installed. Restoring the same app, or restoring a backup that has the malware would obviously reinfect you, even after a Factory Reset.
Try the reset and once done boot into Android, skipping all setup steps. Don't restore anything. Is the problem still there? If not, don't restore anything that isn't from the Play Store.
The name of that .zip sounds like you might have tried installing some custom voice pack for Turn-by-Turn navigation? Don't install random .apk files from unreliable sources!

There is no virus for Android and there is no way that anything harmful would survive after a factory reset.
Something else is happening and probably the OP has some other problem with his device.
Sent from my ONEPLUS A3003 using Tapatalk

RASTAVIPER said:
There is no virus for Android...
Click to expand...
Click to collapse
People use the terms virus and malware interchangeably. Being a pedant about what term he uses isn't helpful at all. While it may not be a 'virus', Android can easily be host to any number of malware problems.
...and there is no way that anything harmful would survive after a factory reset.
Click to expand...
Click to collapse
While i mostly agree, a Factory Reset leaves the /system partition intact. Malware could theoretically replace system binaries with malicious versions. I'm sure malware like 'DroidDream' were more than capable of surviving simple resets.
Something else is happening and probably the OP has some other problem with his device.
Click to expand...
Click to collapse
Could be, but I have no reason to doubt his claim. Sounds to me to be a simple case of sideloading a dodgy .apk. If the .zip mentioned in the OP is surviving a Factory Reset, it could be one of two things. Either some nasty malware or something that is being restored after the reset. Either sideloaded by the same .apk or restored via a backup method like TiBU.
As i mentioned above, he should reset and check before restoring anything.
I've seen adware recently that was displaying Ads in a users Dialer, generated by an infected Play Store app. They had to reinstall apps one at a time to discover which app had the malware.

Thanks Dirk
thanks for your answer the first question I have is why the unbrick tools
the second is I download the antivirus from the Play Store application runn the antivirus program to the system and did not detect any virus or anything It says my phone is clean
The third I did the Factory reset I even created a new email account and I did a clean installation I did not backup any application I downloaded them again from the Play Store I have never downloaded applications outside the Play Store what has happened is that after the factor and reset the first two days the phone is working the third day be using it starts to fail the applications that always installed on Facebook WhatsApp Google translator and others I can make a list If you want but everything has been from the Play Store and are applications downloaded by thousands of people
fourth and if I can not download anything from Play Store Then what I can do to download applications where you recommended to download the application I will do the Factory reset and follow the steps mentioned and not install anything from Play Store I'll let you know what happens
fifth I'll be more aware to see what is installed
sixth You think a headphone wireless can install a virus or malware or something like that I remember that something weird happened when I plug my headphones and by mistake I accept something that I'm not sure why was

Eddcam said:
the first two days the phone is working the third day be using it starts to fail
Click to expand...
Click to collapse
1) In what way is it "failing"?
2) Have you considered trying a Custom ROM? That's what most of us use xda for.

Dirk
the third day i turn he phone off and turn on the phone on when I go to archive the file is there again then the phone star going slow it get out control like do think by himself like close the app o ver Freeze or the app that I have open stop working and I remember ask me to accept some kind of voice permission by mistake I accept this time the volumen get lower that is it normal I raise the whole volume and it is heard less than previously I want to have a phone clean out the problem but Whit this
I am going to learn more about the custom rom because I don't know to much about a hope this fix my phone

Eddcam said:
the third day i turn he phone off and turn on the phone on when I go to archive the file is there again then the phone star going slow it get out control like do think by himself like close the app o ver Freeze or the app that I have open stop working and I remember ask me to accept some kind of voice permission by mistake I accept this time the volumen get lower that is it normal I raise the whole volume and it is heard less than previously I want to have a phone clean out the problem but Whit this
I am going to learn more about the custom rom because I don't know to much about a hope this fix my phone
Click to expand...
Click to collapse
I mentioned before that the .zip you named before sounded like a custom voice pack for turn-by-turn navigation. When i Googled it there were similar sounding .zips on a few fileshare sites. I assume these are malware. Now you get problems with "some kind of voice permission". You can see how these things might be related, yes?
Do you use navigation? What App do you use? Have you installed any custom voice packs?
I don't know what you mean by "the archive". Do you mean Internal Storage? Can you upload a screenshot?
My guess is that one of the apps you keep installing is bad. Malware or just bad coding, it doesn't matter. You should factory reset and only install Google Apps for now. Don't install anything else. That means during the setup process on the clean install, when you sign in and sync your account you don't want to automatically restore your Apps. Install only Google Apps from Play Store after setup and run the phone like that for a while to see if it fixes the problem.
To rule out a bad OTA/Install of OOS 5.0.6, follow these instructions to reflash the ROM:
https://downloads.oneplus.com/oneplus-3t/oneplus_3t_oxygenos_5.0.6/

Dirk said:
1) In what way is it "failing"?
2) Have you considered trying a Custom ROM? That's what most of us use xda for.
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Click to collapse
2) not really
Devices with almost pure Android like Oneplus don't really need a custom Rom.
Especially when they still get regularly updates like 3T.
Rooting and other info are provided too, we are not here mostly for custom Roms.
Sent from my ONEPLUS A3003 using Tapatalk

RASTAVIPER said:
2) not really
Devices with almost pure Android like Oneplus don't really need a custom Rom.
Especially when they still get regularly updates like 3T.
Rooting and other info are provided too, we are not here mostly for custom Roms.
Click to expand...
Click to collapse
Are you new?
OOS is not "almost pure Android" and neither are most Custom ROMs. You're comparing Apples to Oranges.
Are you going to tell all the people using Pie ROMs right now that they should stop and go back to OOS because "they still get regularly updates like 3T"
Most people use XDA for Custom ROMs. Get over it and stop posting already.

Eddcam said:
I have a issue with a virus or bug or* malware or something like that Long ago without knowing much about security I got into pages and sure I downloaded a virus which I can not remove I do hard reset a factory reset I even*reinstall the system following the instructions get me by the OnePlus support web and still have the problems I found that about the problem when one day my phone star going slow and every time I turn of the cellphone* and turn on when I go to archives*the file appears*a file with the name
voice_instructions_unitless.zip
I erase the file and the file appears when I turn of and turn on what I can do what the best step I spoke with a person recommended me to do a Root Because he told me that the virus was at the root of the system or components or something like that and deleting the whole system and reinstall everything I could recover my phone but I do not know how to do it I am never Root a phone before I Read some tutorial but I am scare because i just updated my phone and maybe the tutorial be outdate i read the comments and is never clear I need help and oneplus customer service what me to send the phone so they can fixed but I don't have other phone what you recommend please help me
I have the OnePlus 3T
OxygenOS version 5.0.6
Android version 8.0.0
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Click to collapse
It is not malware or a "virus", it required by Google Maps for voice navigation.
Had you open the archive and inspected its contents, or performed a simple Google Search, you'd know exactly what it was for.
Sent from my OnePlus 3T using XDA Labs

Dirk said:
Are you new?
OOS is not "almost pure Android" and neither are most Custom ROMs. You're comparing Apples to Oranges.
Are you going to tell all the people using Pie ROMs right now that they should stop and go back to OOS because "they still get regularly updates like 3T"
Most people use XDA for Custom ROMs. Get over it and stop posting already.
Click to expand...
Click to collapse
Do you know how to use the forum's search option?
Or even find the member's signatures.
Then you would know if I am new or not.
And your question is irrelevant. I answered to your post about why people join XDA. U make wrong assumptions, which is not necessarily bad. It's worse that you try to convince about your arguments by posting incorrect info.
Sent from my ONEPLUS A3003 using Tapatalk