[Q] Screen remains Black although Device still boots? - Galaxy Note GT-N7000 Q&A, Help & Troubleshooting

Hey Xda,
I'm certainly not a newbie to flashing/modding but this one puzzles me quite a bit:
Today I got a Galaxy Note from a good friend of mine, the device is still running on stock ROM and has never been rooted.
When I try to boot up the device you'll hear the usual boot sound and after a while the softkeys backlights will light up, while the screen won't. My friend reported to me that he had issues in the past connecting the device to any given windows PC, as they won't even recognize the device. I however can't verify this as I'm using arch Linux on almost all of my workstations.
The main objectives are:
- backing up the entire internal storage, because my friend produces music and there are lots of samples/unfinished tracks on this device
-eventually get this device working again.
The main problem is deciding whether the device has defective hardware or just somehow screwed up firmware.
The gameplan so far is backing the device up via adb if nothing else is working and then reflash the whole damn thing, if there is still no improvement I guess the hardware is to blame.
Any constructive advices on your end? It would be much appreciated as this seems to be a fairly common problem. Anyways I'll keep you up to date

Are there any touch haptic responses on the screen? Then this could be an issue of corrupt or wrong bootloader installed.

Try booting into recovery and/or download mode.
And check for a battery icon while charging and off.
A problem with the boot loader on stock android without even root sounds unlikely.
If the screen stays black, i thinks its very likely that the connector from the display came loose.
lucky you, the note is not that hard to take apart, and the connection should snap back in no problem. In fact, i think that should be stap one, check the connection.
About connecting to the pc, that could be more difficult. From the description i think the usb board is in need of replacement. Also a relatively common, cheap and easy fix, but make sure you get the same revision as the one you have now.
---------- Post added at 02:05 AM ---------- Previous post was at 01:49 AM ----------
Another idea would be to connect an mhl cable and use that to see what should be on the screen. This depends on the usb port being fine, but may be worth trying anyway.

So for the purpose of continuity I'll post any useful links I used along the way.
At first I'll back the device up. This will be no problem as adb works just fine on my Linux box with this device. The next step would be trying this:
http://forum.xda-developers.com/showpost.php?p=25202942&postcount=7
If that does not work I'm assuming defective hardware/or bad connection due to dust. I'll disassemble the device like this:
http://m.youtube.com/watch?v=N6CJy7...kZ4-Yg&usg=AFQjCNGp378LsVHTIBkf62THSVDqsWM7uQ
And clean up the connector/ribbon plug with isopropyl alcohol

I managed to reset my old account so I'll be posting from this one, not to cause any confusion...

if you are getting charging animation
or galaxy note logo on bootup
then you need to flash an alternate kernel or reflash original
else forsure there's something went wrong with your hardware

Related

Touch Screen has stopped working

Basically about 2 months ago I rooted the phone and put in cyangen mod, everything was fine until the touch screen stopped working. Most of the time it was brief but sometimes the touch screen just wouldn't work for a whole day and then start working again. Thinking I had done the root wrong I unrooted the phone back to it's orginal. However the problem still showed up despite that. I recently updated it to the donut update, and that's when the problem got worse. Now the touch screen won't work and when I go to the contacts using the trackball I get an error. And anytime i recieve a phone call I get the same error. Thinking it was a software problem and factory reset the phone and scaled it back to rc29. But still the touch screen doesn't work, and now because of that I am stuck on the setup screen at the beginning which ask you to touch the android to continue (which I can't). I have wiped and factory reset the g1 many times, and usually that has made the touch screen work again, but now it seems to not work at all. I deducted over the last couple of days that it must be the power adapter causing all of this. Since I got the touch screen working yesterday and had no problems the entire day. Then a hour after I put it on the charger the touch screen stopped working again and hasn't worked since. Is there anything that can be done at this point to fix it? I read somewhere about a script that makes the g1 touch screen work again but haven't been able to find it.
Same problem
I'm having a near identical problem. Most all of the symptoms are the same - except my touchscreen has only worked for a few seconds on one occasion after the initial failure. I've tried wiping, and about 3 different mods (JaCx, Cyan, Enomther). None have helped, and currently I'm stuck at the same point where it's asking me to touch the Android to begin, and I can't. The only difference is that I didn't unroot. So I'm going to try a few more roms, but I doubt I'll have any luck. My phone was also put on a charger that wasn't made for the g1. I began to notice the problem thereafter. Not sure why, but that certainly seems like the only reasonable variable which could be causing this.
Anyone out there have any ideas? It'd be much appreciated.
Have you guys dropped your phone recently? I'd like to share my story as well. Two weeks ago, I dropped the phone on hard tile while it was still in its leather/suade case. I picked it up and instantly found the touch capabilities were gone (with screen open or closed). After many soft resets and not knowing how else to fix it, I also decided to revert back to rc29 from cyanogenmod. Still no go, after being stuck at the setup screen. I disassembled the phone, using the G1 service manual, to make sure none of the ribbons were knocked loose and examined the lcd and digitizer for any cracks. No problems that I could see. Disassembled, and reassembled the phone a few more times and still with no avail.
If you were one of the first to receive a g1, such as myself, oct 22nd is the last day of your 1 yr warranty. So give t-mobile a call, and submit a claim before then if you want to take advantage of it. Make sure you reflash to stock image, and that there are no signs of visible damage on the phone or else the warranty will be void. Good luck.
Edit: If your phone's touch screen is working at random times, I'm suspecting its a hardware problem, most likely a damaged or worn out flex cable from opening and closing the screen. Try slowly opening the screen and touching the screen at the same time to see if anything happens.
When I was waiting for my G1 I came on this forum (Had a Diamond before so knew about it anyway) and found a topic discussing problems like this... If you have an Early G1 then I'm guessing this is the problem...
There is some sort of design flaw with the ribbon cable connecting the Touch Screen to the Mainboard catching onto the sliding mechanism. This eventually destroys the cable and causes the touchscreen to stop working. On Later models they've fixed it by taping the ribbon cable down instead of letting it hang loose.
In short... you need to unroot your phone and take it back to T-Mobile.
Interesting thoughts, thanks for the input. My G1 has never been dropped, and is actually relatively new, only a couple months old. But it's not on T-Mobile. I flashed MLIGN 2.5.7 (Hero). I did this b/c I know it bypasses the typical "touch here" activation BS. So I can boot, and get into the OS just fine. Which is where I'm at now.
Here's what I've done. I completely wiped my Fat32, Ext2, and Linux_Swamp partitions using Gparted. I completely wiped the phone using Cyan 1.4 Recovery. Yet no matter which Mod I use my touch screen doesn't cooperate, AND (no matter which mod I'm using) when I try to launch basic apps (dialer/phone, some settings menus, etc) I am notified that, "android.process.acore" has stopped. Without fail. It ALWAYS does this when attempting to access the dialer/phone. I would be more than happy to take some time troubleshooting the touch screen IF my damn dailer/phone would work. But it does not.
I read on some other forums about there being 2 compcache files for someone who had a similar issue. That's slightly above my head, though, and I'm not quite sure how to go about checking that and/or deleting one. Really, I just want to be able to access my dialer/phone app for the time being. Then I can take some time to trouble shoot the touch screen.
Anyone have any ideas about the process failing, or the compcache affect?
Also, I'm using 1.33.2005 SPL.
Thanks
gat0rjay said:
Interesting thoughts, thanks for the input. My G1 has never been dropped, and is actually relatively new, only a couple months old. But it's not on T-Mobile. I flashed MLIGN 2.5.7 (Hero). I did this b/c I know it bypasses the typical "touch here" activation BS. So I can boot, and get into the OS just fine. Which is where I'm at now.
Here's what I've done. I completely wiped my Fat32, Ext2, and Linux_Swamp partitions using Gparted. I completely wiped the phone using Cyan 1.4 Recovery. Yet no matter which Mod I use my touch screen doesn't cooperate, AND (no matter which mod I'm using) when I try to launch basic apps (dialer/phone, some settings menus, etc) I am notified that, "android.process.acore" has stopped. Without fail. It ALWAYS does this when attempting to access the dialer/phone. I would be more than happy to take some time troubleshooting the touch screen IF my damn dailer/phone would work. But it does not.
I read on some other forums about there being 2 compcache files for someone who had a similar issue. That's slightly above my head, though, and I'm not quite sure how to go about checking that and/or deleting one. Really, I just want to be able to access my dialer/phone app for the time being. Then I can take some time to trouble shoot the touch screen.
Anyone have any ideas about the process failing, or the compcache affect?
Also, I'm using 1.33.2005 SPL.
Thanks
Click to expand...
Click to collapse
I realize this is an old thread but did you ever get the issue figured out? My phone did this just last night
Alright as suggested earlier in the thread it was a hardware issue. I found that my touchscreen had become unplugged and was causing the errors.
Sorry to bring this guy back from the dead but I figured I would educate a few people one a common touch-screen problem.
Yeah, 90% of the time it's the adapter you're using. Being a G1 owner with lots of mini-USB chargers i found the same problem. Also being a tech rep at t-mobile, i've had lots of calls revolving around this and fixing it.
The G1 uses a 1000mA charger (1A). For me, the touch-screen going haywire/unresponsive seemed to get more severe as the the chargers specs went lower. An old Motorola charger at 500mA was ridiculous. Talking to customers with the exact symptoms and hardware, eventually lost all functionality of the touch screen.
On a side note, it's not just the G1 that has problems with the wrong charger. A linksys router I have has a standard power port connection type in the back but requires a bigger amp adapter. hooking the wrong one up will cause complete failure. In many situations, not enough energy is just as detrimental as too much energy. One last example: Take a big 10" sub driver, hook it up to a crappy 300W amp, you get an overheated coil and eventually a busted driver.
So, lesson is, just because it fits doesn't mean it's safe to use. I never mix and match adapters with any device ever because of the risk of damage.

screen jitter problem (opinions needed)

Screen Jitter
Hi i have a US HTC G1.
randomly but often when i touch my touch screen my screen jitters around.
It pretty well makes it not usable except for every now and again or a touch or two.
i didnt originally have this problem.
i have had a few custom roms on this phone, it was one of the cyangon 4.XX ones that was on when it happened, at first i thought it might just be a bug.
So i took the following steps.
1) i did factory resets in each of the following as well.
2) i re flashed that version.
3) i flashed the next version.
4) i flashed the previous version.
5) i did have an ext4 partition on a class 6 4GB sd card with the app2sd and 32mb swap. i thought that it might have something to do with it so i put in a different card without the ext or app2sd and re flashed
6) i flashed hard spl and rc29 again.
7) i flashed the newest recovery menu tho i cant see what that might change.
8) i had read some place that maybe the screen is calibrated from the charge cable somehow, so i tried draining the phone flat and charing with the proper cables and other usb cables from my laptop and from the wall power point.
could it have anything to do with my radio or the camera+power menu?
i cant think of anything else other then a hardware problem.
though the problem is intermittent.
any ideas or info would be a great help thanks.
Tags: jittery jumpy broken home screen problems touchscreen touch g1 dream
no bumping
i take it there is no bumping allowed as with any other place, and normally i hate it but im desperate for some people to at least confirm what i have done
i think it's hardware related. i havent faced the problem on my phone, but drawing from experience from computers, it sounds like it could either be that the screen connector ribbon that goes below the screen or your screen itself is malfunctioning.
you could try messing with the cable, but that involves opening up your phone, the process is the same to replace your screen aswell. If you feel comfortable doing that there are a few guides available that show you how, but please do keep in mind its a very delicate and time consuming process.
here are 2 disassembly guides i found
http://www.portatronics.com/guide/T-Mobile-Smartphone-Repair-Guide/t-mobile-htc-g1.html
http://www.formymobile.co.uk/googleg1disassembly.php
thanks allot of the second opinion. i just wanted to make sure there wasnt anything i wasnt thinking of or was un aware of before i replaced the screen. Because there was only 1 reply i guess that was the case. Thanks for taking the time.

[Q] Hard Brick (QDL) Solution Research - HTC One (M7)

Hello XDA-Forum,
i am new here, so you dont know me. Therefore i have to mention at least one thing about me: I never ask for help. Especially not regarding electronic Devices and Computer Systems. I always found my answers without asking.
Now i do ask for help. Do the math, its a serious problem . As i am used to solve my problems before asking for help, i have much to tell before anyone could add to what i already know about this problem (although i have to admit that i am pretty new to the Smartphone World). And as sure as i know that no one here wants to read another "Phone broken, HELP!" Thread, so sure i know that not everyone has the time or patience to read my ramblings (i actually wrote a rant too, but decided not to include it here ). So i prepared a summary, and you can see at a glance (almost) if you could help me at all.
Short Story:
My HTC One is Hard Bricked, and beyond my ability to repair - stuck in QHSUSB_DLOAD mode, no access to partitions, no booting under dead screen. It seems i have to send it in for repairs, but i dont like that(well who does?). I researched the problem, tried every solution i could find - no result! if you happen to know a solution, please read the long story to learn what i have tried so far, and if your solution is something completely new (something i didnt try) - PLEASE tell me ASAP before i send it in for repairs.
So, i tried everything i know of and came to the conclusion: it is beyond repair, at least for me. But as this is against everything i believe in (well not everything but i hope you get the point ) i want to find some other Solution if not for me ( as i need my Phone to be working again soon) then at least for the next one facing the same problem. Again: read the long story, or at least the last part, to know what i am asking for... Basically i want to collect all information regarding this problem and find a solution if possible.
Oh and i would prefer technical answers (even if i might have to learn more to understand them) over answers that suggest "Dont bother, you are a noob, you wouldnt understand, just send it in". If you are about to give such an answer, rethink and do something else .
Long Story (Part 1 - What happened):
31/12/2013: My HTC One suddenly stopped working. Until then it worked just fine since i bought it in July 2013. It happened without any apparent cause or any hint of what went wrong, during everyday use, no water involved, no falling, nothing that i could identify as cause. I pressed the power button to wake the phone as always - but the screen stayed black. At first i thought the battery could be empty, but i checked it only 5 minutes before, and it said 32%... still i thought the power indicator could be buggy. Since then it never showed any lifesign again though. It wont start, it wont charge.
I researched about this, and it seems that others had the same problem, and on several different devices. I think i found almost every Qualcomm based device, but mostly the problem was caused by flashing, so this can not be the same problem. If i remember correct, i found HTC One, HTC One S, HTC Desire C, HTC Sensation, Nexus 4/7, Samsung Galaxy S3/S4 and maybe some more, with the same issue i have - Device suddenly went black and got stuck in QHSUSB_DLOAD mode without apparent cause. Many people get at least a lifesign from the LED tough ( be it blinking occasionally, or staying on all the time, or blinking after pressing certain buttons) - i dont.
Long Story (Part 2 - What i tried):
I found several tips on how to revive a device in this state, most recommending something like "press power and one(or both) volume button(s) for XX seconds/minutes" sometimes with the addition to do this under a bright light bulb.
I tried holding the power button, power + vol. down, power + vol. up, power + vol. up + vol. down, for {10,20,30 seconds, or 1,1.5,2,3,5,10 minutes} (countless times), and the same under a light bulb (i doubt this makes any difference as i already did some resets previously, outside in pitch black darkness long before the phone died).
Some recommended to plug it in to charge and dont touch it for 3,8,12 hours - i did that. i tried charging with wall plug and via USB at laptop (for short periods and for 1,3,4,6,8,12,18 hours without touching it).
At the moment i try to leave it off the charger for some days (the weekend and probably some days after) hoping that it will eventually loose all charge and does some sort of reset after that. I doubt it will work, or even be enough time for discharging (as i doubt that it actually USES power in this state) but dont know what else to try before sending it in.
The charging-led stays off when plugged in and there is no response at all from the device. Except when i plug it in at the laptop, Windows recognizes it as QHSUSB_DLOAD. And under Linux i get the Qualcomm device too - no partitions though. If i press power for 10 seconds while connected, it reconnects - so the power button is working. QPST recognizes it as "Q/QCP-XXX (Download)". Is this normal or should it recognize the phone model even in download mode? I tried to get some information through QPST but it tells me the phone needs to be in DIAG mode - which i obviously cant activate on the phone itself. Other than that no life sign at all( also no recognition by adb and fastboot - so its not booting under a dead screen as someone suggested somewhere - dont remember where).
Everyone who had gone as far as i did in trying to revive the phone just gets this last answer "JTAG, or send it in for repair".
Long Story (Part 3 - What i learned):
As i understand it, the Qualcomm Processor switches to this state (QHSUSB_DLOAD) in case there is a severe problem. But i want to know exactly WHAT problem can cause this? And if there is ANY way of convincing the processor to switch to some other state without opening the device?
I dont know JTAG, i never heard of it before this research, so please correct me if i am wrong, i did just a brief research on JTAG and found it too complex to grasp in one or two days i will delve into it at a later time. Here is my first few-minutes-glance at JTAG: it is some sort of standardized hardware-debugging protocol built into many chips, and also the Mainboard or Processor or both in modern Smartphones and Tablets. One would need to open the device and solder the connection cables of a "JTAG-Box" to specific contacts on the Phones Mainboard, is that right? or is there a plug? (I think i found some people using a plug and some using solder iron... i dont remember properly.) When a JTAG-Box is connected to a JTAG-enabled chip, it can issue debugging-commands and/or queries to check (and/or modify?) the functionality of the chip. I found some mentions of JTAG via USB without explanation, is this a way to issue JTAG commands without JTAG-Box over USB Cable? (would be very convenient) Or is it just a way to connect the JTAG-Box via USB to the Computer?
You might ask, if i researched it, i should have every answer, so why am i posting this? Right, i got SOME answers. Now, i know...:
1) ... that am not the first one, nor the only one with this particular Problem. And not even my phone model is the only device with this problem. It might be, all Qualcomm powered devices are possible candidates for a sudden-brick-syndrome.
2) ... some ways to revive a Phone in this state (none working for mine).
3) ... if all reviving tricks fail - JTAG or Repair-service.
4) ... that JTAG needs an opened device (or does it? JTAG via USB maybe?)
5) ... that my phone is not entirely dead: at least the processor can still (sort of) communicate with the PC in Qualcomm High Speed USB - DownLOAD mode.
6) ... no one knows (or tells) what the cause is (or could be) for this problem. The only answers i got are: "There are many possible causes." and "It could be a Software problem" (HTC Support) and finaly "No one can tell without analyzing the device" (HTC and Carrier Support) - Sure no one can definitely tell what EXACTLY is wrong with THIS device... but someone could know what COULD be wrong (What the KNOWN causes are), and just tell me.
Long Story (Part 4 - What i want to know):
Well... I could(/should?) just give in and send my phone in for repairs and hope for warranty. But i did unlock the bootloader through HTCDev (had no other option for unlocking due to HBOOT 1.44) and suspect, they might use this fact to refuse warranty and charge me for repairs, which i might not be able to afford right now. Further, i am feeling absolutely helpless in doing so, and i am NOT used to feel helpless facing ANY sort of problem with ANY electronic device! It is NOT a nice feeling! And i want to change that! Even if it will be too late for me, as i have to get my phone back soon and will probably send it in this week for that reason, i want to find a Solution, that anyone could use to solve this Problem without even contacting the Service, if it is possible to find such a Solution. That is the reason i am posting this, and here is what i want to know:
1) EVERY Story about devices stuck in QHSUSB_DLOAD mode.
1a) IF they where revived and HOW.
1b) What was the cause?
1c) If they could not be revived...
- ... and had to be replaced by a new device: what did the repair team tell what exactly was broken? if they told you anything at all.
- ... and needed replacing parts: WHAT parts where replaced?
- ... ANY hint of what caused the defect?​
1d) WHEN did it happen? (while flashing seems to be the most common scenario, but i and some others had it happen during everyday use)​
2) What exactly is possible to do in QHSUSB_DLOAD mode (probably using QPST)? and what isnt? f.e.:
2a) Pulling any data from the phone without switching to DIAG mode?
2b) Getting ANY information about the phone? (IMEI,CID, etc... Hardware components - i guess it would need a switch to DIAG mode?)
2c) Switching to DIAG(or any other) mode ONLY using the PC and USB connection? (if possible, how?)
2d) Pushing any Data to the device
As i understand it, that is the purpose of this mode(is that correct?), but:
2e) What data can be pushed? Bootloader? System Image? .... i think some CPU firmware is delivered with QPST, correct?
2f) Is it possible to convert an existing System Backup so that it can be flashed with QPST? (i understand QPST needs files in IntelHEX format to push them? Or is that just the CPU Firmware?)
2g) QPST recognizes my phone as "Q/QCP-XXX (Download)". Is this normal or should it recognize the phone model even in download mode?​
3a) If i get no Partitions in Linux while the QHSUSB_DLOAD device is recognized, could this be an indicator for an Hardware failure?
3b) Does it mean, at least the flash memory is fried? (my guess)
3c) Could i tell if the Mainboard was fried by NOT even getting a QHSUSB_DLOAD device? Or can it still be the Mainboard?
3d) Can i tell anything from these facts (Getting QHSUSB_DLOAD device recognized but no partitions)? other than "its a hard burned brick" obviously...​
4a) Which kind of HARDWARE failure could create this state?
4b) and how could that happen during normal use in a device that is only 6 months old, and in good condition?​ 5a) What kind of SOFTWARE failure could cause it?
5b) while it is running? (every day use / not flashing)​ 6) IF i send it in:
6a) Will they be able to access my data?
6b) Can they tell (by JTAG maybe) if it was rooted,flashed, had an unlocked bootloader?
6c) And the hardware is dead, will they just replace the fried parts? or replace the Phone with a new one? (not really important but nice to know )​
7a) Is it possible to use ANY type of JTAG commands/queries/(whateveritiscalled) WITHOUT opening the device? (via USB)
7b) Without a JTAG-Box? (already existing software simulating a JTAG-Box)​ 8) What kind of Information can be gathered by JTAG? f.e.:
8a) Working state of hardware components?
8b) Access to files on flash memory?​ 9) What kind of modifications/commands can be made/issued by JTAG? (depends on the device/chip attached i assume?)
I know i could just buy a JTAG-Box and learn everything about JTAG to answer some of these questions myself. But i did not find time for learning about something completely new (new for me) yet, and i dont have the money at the moment to just buy a JTAG-Box without knowing how to, and if i will use it (dont even know how much it is...). I will certainly NOT open my 660€ phone, probably breaking the screen and whatever in the process, because of its DONT-OPEN-ME-Design(nice looking, but in some cases inconvenient), and make it a test-dummy for my first JTAGing steps. So it would be nice if someone with some experience in that matter, could give me a brief overview of the possibilities and uses of a JTAG-Box - AND if there is some way to simulate one.
And finally i would like to get into contact with people who might have a clue of the possible causes for this problem, and the ability and willingness to work on a solution. I did find some WIP Unbricking Projects also working on a solution for QHSUSB_DLOAD related issues, but all of them where Model-specific (and mostly for cases where a specific flashed software was the cause) and none for the HTC One (M7)... Although i would like to have a general solution for every device and cause, i doubt there would be any Model-specific Project if it was POSSIBLE at the moment to provide a general one. It would be nice though, if we could at least TRY to make one(some people probably are already trying). But i assume (from what i read) that the existing unbricking projects still need access to the internal storage. So, no access to storage = hardwarefailure & not unbrickable by software?? Even if thats the case and my phone is realy beyond (sofware)repair, i would still like to get answers to my other questions!
If you did read all of this - Congratulations! Have a coffee and a break
I am sorry for:
- noob questions (if there are any left besides the JTAG related - i cant tell anymore)
- annotations and supplements in braces (it can be annoying, i always squeeze in some thoughts somewhere)
- forcing you to read this wall of text, probably full of spelling and grammar errors (i am tired and somewhat tense)
- bad English (not my native language, and... i am tired)
OMG this post is incredibly long. I'll give you a short answer.
Yout phone is hard bricked and MAYBE a JTAG may fix it, BUT the phone needs to be opened, which with this phone is pratically impossible to be done, furthermore you need smb with experience on those things.
If you weren't soing anything to your phone(s-off, hboot flash, ruu, etc) than probably the motherboard is dead. I have seen this happen a lot of times with this phone, probably because of not genuine charger/faulty. You SHOULD sebd your device for repair definitely, I'm 99.9% sure no one will notice it's HTC dev unlocked, cause it doesn't turn on. A lot of users have sent their and had no problems. Good luck!
Sent from my HTCONE using Tapatalk
Very interested in the actual answer, and the reason, subscribed.
Sent from my iPod touch using Tapatalk
elvisypi said:
... MAYBE a JTAG may fix it, BUT the phone needs to be opened, which with this phone is pratically impossible to be done, furthermore you need smb with experience on those things...
Click to expand...
Click to collapse
Thats why i wont just try it... not on this phone, and not before i know more about JTAG.
elvisypi said:
...If you weren't soing anything to your phone(s-off, hboot flash, ruu, etc) than probably the motherboard is dead...
Click to expand...
Click to collapse
Well, the phone is (was) s-off, rooted, and running ARHD 40.3 + TWRP 2.6.3.3 - but i did this long before it died and never had problems during the process, or while using the device.
elvisypi said:
...probably the motherboard is dead. I have seen this happen a lot of times with this phone, probably because of not genuine charger/faulty...
Click to expand...
Click to collapse
I mostly used the HTC plug which came with the phone for charging. Although i didnt use the original cable, because it broke shortly after i got it. Sometimes i used a USB-Battery-Pack to charge the phone on-the-go. Could any of this be the Cause?
elvisypi said:
...I'm 99.9% sure no one will notice it's HTC dev unlocked, cause it doesn't turn on. A lot of users have sent their and had no problems. Good luck!
Click to expand...
Click to collapse
So, they cant just JTAG it (or do something similar) and it will turn on again? Obviously not if the motherboard is fried... but is it possible that it isnt, and they can? I will send it in nontheless, but i would like to understand what is possible, and find the cause aswell as a solution.
oh and thank you!
MarvThor said:
Thats why i wont just try it... not on this phone, and not before i know more about JTAG.
Well, the phone is (was) s-off, rooted, and running ARHD 40.3 + TWRP 2.6.3.3 - but i did this long before it died and never had problems during the process, or while using the device.
I mostly used the HTC plug which came with the phone for charging. Although i didnt use the original cable, because it broke shortly after i got it. Sometimes i used a USB-Battery-Pack to charge the phone on-the-go. Could any of this be the Cause?
So, they cant just JTAG it (or do something similar) and it will turn on again? Obviously not if the motherboard is fried... but is it possible that it isnt, and they can? I will send it in nontheless, but i would like to understand what is possible, and find the cause aswell as a solution.
oh and thank you!
Click to expand...
Click to collapse
Hi, just wondering if you had any updates to your story?
I have a HTC One in basically the same situation - it totally died on my wife in the middle of her using it. The battery was at over 50% and we have never even dev unlocked it or flashed ROMs or recovery etc. No lights come on when charging, tried all manner of the power, power+vol key combos etc, tried the bright light as well, nothing gets it to come alive. Plugging into the computer does recognise the HSUSB_DLOAD low level qualcomm device but as yet I havent been able to get drivers to allow it to be recognised. I am taking it to a place on the weekend that says they have JTAG box and may be able to help. I would send it away for warranty replacement but it's my wife's phone and she hadnt backed up the photos on it for a few months and we have a 20 month old son, so we are trying everything possible to retrieve the data off it. Lesson learned, will be putting in place backup regime on our phones from now on!
Will let you know if any joy comes from the JTAG process
Reading your recent comments it is interesting to note that we do have an external power brick (IO Gear 11,000 mAH unit) that we sometimes have charged the phone on. Potentially we even used the 2.1A output from this power brick rather than the 1.0A output on occasion.
Sorry, i totally forgot about this Thread over all the other things in the last weeks (Starting a Business, moving to a new Place.. etc).
scarecrow420 said:
Hi, just wondering if you had any updates to your story?
Click to expand...
Click to collapse
Yes, i sent it in for repairs, and got it back two weeks later. They had to replace the Mainboard and some other Parts(plus some they broke during Repairs), i could not get any information about the possible causes other than "there are many"... It was covered by the warranty though.
I dont think they could get any data from the Phone.
scarecrow420 said:
Will let you know if any joy comes from the JTAG process
Click to expand...
Click to collapse
I would appreciate that
scarecrow420 said:
Reading your recent comments it is interesting to note that we do have an external power brick (IO Gear 11,000 mAH unit) that we sometimes have charged the phone on. Potentially we even used the 2.1A output from this power brick rather than the 1.0A output on occasion.
Click to expand...
Click to collapse
If the cause is indeed the power brick, i will have to check mine again (measure its output). It is supposed to have 5.0V 1.0A output only, which is the same that the HTC Charger is labeled with.
Well, good luck with your Phone! But if your Phone is as dead as mine, i am afraid you probably wont get those Photos back...
-
Ok, i got my phone back without trouble - but i am still researching (when i have got the time ) the causes and a possible solution for this problem. So, if anyone has any information that could be helpful: please post it here!
Hi guys! Sorry for my bad english but i'm italian. My HTC One gone in QHSUSB_DLOAD mode 3 times (it's not a joke) and i've still it in my hands
This is my configuration now: (today my phone entered in QHSUSB_DLOAD mode)
Firmware = 4.19.401.8 (Darkbootoader)
ROM = SkyDragon v12.0
Kernel = ElementalX 13.0
PVS = 5
Today when tried to turn on the screen with doble tap it do nothing, screen was completly black and same thing when i hold the power button with vol down. After i plug in USB (it was a normal nokia cable) cable and hold power + vol. down for about 20 seconds (there wasn't LED or blinking button, anything) it's boot into bootloader:highfive:
I suppose (because every time my phone bricks when i do too Undervolting) it has "hangry" of energy and it boots up anymore if i don't give him an "help". The same thing when i had the MIUI with the same undervolting
Maybe is too much Undervolting the reason of hard brick, did you undervolt your CPU like me?
Did you find out any answer?
Where you able to bring it back to life?
Did you send it back to HTC for repairs? How did it go?
Would this work?
http://unlimited.io/qhsusbdload.htm
Dredead said:
Would this work?
http://unlimited.io/qhsusbdload.htm
Click to expand...
Click to collapse
third time.
To make a long story short (like you did in the OP), I have to same problem
The cause: flashing newer firmware version. All the symptoms are exactly the same. When I get home from work today I will try these 2 things, they are a little variation of what I already tried:
http://htc-one.wonderhowto.com/how-to/fix-soft-bricked-htc-one-by-flashing-new-rom-via-adb-0154361/
http://www.androidlegend.com/how-to-use-adb-fastboot-commands-with-your-android-device/
I don't have much hope that I can fix it myself and am already in contact with HTC though. The main problem is that I'm in Argentina and I bought the phone in Germany..
You didn't find any other possible fixes, right?
Hi, I Have Same Problem Since A Month With My HTC One M7 32GB
I Got this phone as a Gift From USA HTC one M7. My Phone Just got hanged on lockscreen when i try to restart it, it turns off but did not turn on,no single light is turning on, no screen light or notification, no recovery or download mode. its like a brick piece. i tried all charging tricks such as USB PC ,Wall Charger for Hours, Orignal Charger and rest things, i cannot send phone to USA , i am in qatar, what should i do, any guys who experienced such problem and how did they solved it and, what will be the cost if no warranty. any help ? thanks in advance. :crying:
till22 said:
To make a long story short (like you did in the OP), I have to same problem
The cause: flashing newer firmware version. All the symptoms are exactly the same. When I get home from work today I will try these 2 things, they are a little variation of what I already tried:
http://htc-one.wonderhowto.com/how-to/fix-soft-bricked-htc-one-by-flashing-new-rom-via-adb-0154361/
http://www.androidlegend.com/how-to-use-adb-fastboot-commands-with-your-android-device/
I don't have much hope that I can fix it myself and am already in contact with HTC though. The main problem is that I'm in Argentina and I bought the phone in Germany..
You didn't find any other possible fixes, right?
Click to expand...
Click to collapse
Hi, how did this go? I just bricked mine doing the same thing... upgrading firmware. I can't get it to respond to any of the suggested methods. What sucks is that the firmware update dialog in fastboot looked good to me. Sucks...
mkclarke said:
Hi, how did this go? I just bricked mine doing the same thing... upgrading firmware. I can't get it to respond to any of the suggested methods. What sucks is that the firmware update dialog in fastboot looked good to me. Sucks...
Click to expand...
Click to collapse
The link to the fix is on page one
http://forum.xda-developers.com/showthread.php?t=2770684
clsA said:
The link to the fix is on page one
http://forum.xda-developers.com/showthread.php?t=2770684
Click to expand...
Click to collapse
Cool, thanks! I wonder if a vm running linux would work. All my machines are windows. Not sure how the vm would handle the usb connection. I'll have to see what I can figure out.
I just used an ubuntu boot CD when I did it
Sent from my HTC One using Tapatalk 4
clsA said:
I just used an ubuntu boot CD when I did it
Sent from my HTC One using Tapatalk 4
Click to expand...
Click to collapse
Yes! I just thought of that after I posted. I think I still have an ubuntu live CD around here somewhere...
Thanks!
I'll be damned! This worked! I just popped in the latest Ubuntu liveCD and went to town. My phone is now up and charging. Once it's at 100%, I'll try pushing TWRP recovery to it and restoring my last backup.
Thanks again for sending me to that link!
---------- Post added at 10:42 AM ---------- Previous post was at 09:59 AM ----------
Done and done... pushed TWRP and restored my last backup. It's as if it were never bricked! And it also updated my kernel, which is what I was trying to do in the first place.
Just for future reference for anyone coming across this thread, there are two distinct types of bricks being discussed here.
The first results from a borked firmware update. In this case, everything works on the hardware side, it's just that the phone can't boot because the firmware is messed up. This is usually fixable using Dexter's method.
The second, and the problem experienced by the OP, is more serious and is hardware related. I have seen this occur with multiple HTC models. Something related to power management on the motherboard dies so that the phone no longer can no longer get power to start up. When this happens, the phone will typically have shut down without warning despite having a good battery charge. I have never seen or heard of a fix for it beyond returning it for warranty repair.
htc m7 pn07110 bricked
htc m7 pn07110 bricked
hi i have a problem when usin my phone it suddenly freezers and was not able to get acces to anything (Was rooted/Bootloader Unlocked/having Custom Rom/TRWP/S-ON).. tried to restore my rom by usin twrp 2.8. but there was no file and it cannot mount my storage...
Then, found on a thread to restore stock ROM via RUU, so i relocked my bootloader and then find myself stuck at everything
When I plug in AC adapter for charging, phone load in bootloader, and whenever i press "Fastboot/Factory Reset" my phone freezes
Even fastboot and ADB command freezes my phone,
I need help please.
Code:
*** TAMPERED ***
*** RELOCKED ***
*** SECURITY WARNING ***
M7_U PVT SHIP S-ON RH
HBOOT-1.57.0000
RADIO-4T.28.3218.04
OpenDSP-v32.120.274.0909
OS-6.09.401.111
eMMC-boot 2048MB
Nov 12 2014,21:44:28.0

[Q] Headless Mobo data retrieval.

Hey guys bout to beat my head against a wall on this one.
A buddy of mine "tired" to replace his front glass on his Moto X and ended up destroying it. Apparently he cooked it pretty well with a hair dryer on high in the process of trying to the glass off and fried the LCD and digitizer and possibly more. Anyway he brought me over a bag of parts and asked if i could retrieve his data. He was running unrooted stock with a locked bootloader and I'm assuming debugging turned off but not sure.
So this is the part i start hitting my head against the wall. After reassembling it without the LCD/digitizer assembly pluged in, I pluged it in via USB and it installs it's self as a MOTOROLA PHONE, and seams to be using the USB INPUT and HID Compliant Vendor Defined Device drivers. I cant for the life of me get it to use the right drivers. I've installed Motorola's driver/device manager and run the Motorola driver installer but nothing is working.
Really don't know that much about the Moto X as I don't own one myself but i'd assume that it should install as a specific device and not a generic MOTOROLA PHONE as well as using MTP drivers instead of USB INPUT
Basically though, short of the driver issues, my main question is. Is there anyway of pulling data from a headless, bootloader locked, ADB disabled device? I personally don't think there is but just in case i thought i'd ask.
Would rather not buy a new LCD/Digitizer assembly for $70 if the main board got fried from the heat of the hairdryer, but might have to if there's no other way, at least then I could see what going on.
Have checked though the forms and didn't see any other similar topics on this, so if I missed it please link it.
Thanks ahead of time.
~Ninjaboy837
Ninjaboy837 said:
Hey guys bout to beat my head against a wall on this one.
A buddy of mine "tired" to replace his front glass on his Moto X and ended up destroying it. Apparently he cooked it pretty well with a hair dryer on high in the process of trying to the glass off and fried the LCD and digitizer and possibly more. Anyway he brought me over a bag of parts and asked if i could retrieve his data. He was running unrooted stock with a locked bootloader and I'm assuming debugging turned off but not sure.
So this is the part i start hitting my head against the wall. After reassembling it without the LCD/digitizer assembly pluged in, I pluged it in via USB and it installs it's self as a MOTOROLA PHONE, and seams to be using the USB INPUT and HID Compliant Vendor Defined Device drivers. I cant for the life of me get it to use the right drivers. I've installed Motorola's driver/device manager and run the Motorola driver installer but nothing is working.
Really don't know that much about the Moto X as I don't own one myself but i'd assume that it should install as a specific device and not a generic MOTOROLA PHONE as well as using MTP drivers instead of USB INPUT
Basically though, short of the driver issues, my main question is. Is there anyway of pulling data from a headless, bootloader locked, ADB disabled device? I personally don't think there is but just in case i thought i'd ask.
Would rather not buy a new LCD/Digitizer assembly for $70 if the main board got fried from the heat of the hairdryer, but might have to if there's no other way, at least then I could see what going on.
Have checked though the forms and didn't see any other similar topics on this, so if I missed it please link it.
Thanks ahead of time.
~Ninjaboy837
Click to expand...
Click to collapse
Now , I'm not a hardware specialist or anything ,but , do you suppose you could somehow "Directly" access data from the NAND chip ?
Ref: " https://www.ifixit.com/Teardown/Motorola+Moto+X+Teardown/16867 "
I did a little research on the NAND chip, unfortunately there is an NDA in place, so you probably won't be able to find out what the pins are to access it. I have been wrong before. Problem with using the hair dryer on high is that heat=energy in motion, which can cause electron flow.
If your friend didn't take appropriate precautions, ie grounding himself, ESD pad, dry hands, it is possible he shorted the entire assembly, and all his data is destroyed, especially if he didn't disconnect the battery.
Finally, the bag of parts=sensitive electrical components in a heavily charged static bag. Chances are that could've killed any chance of getting data.
The reason that your computer is recognizing the device as a Motorola Phone and that is it is as a failsafe, the processor isn't completely dead and is doing what it can to help you, by trolling you.
Good Luck!
I picked up a 4.4.2 Moto X with a bad battery and a bad (broken panel, no display) screen assembly. It did the same as what you're describing when hooked up via USB. After installing a good battery and plugging in a working screen it booted right up without any trouble. Before the parts the phone would light a green LED in the earpiece when plugged into the charger. Unless he really super baked the crap out of it you can probably get it working with a screen and possibly a battery.
If you do need a screen I was looking at the $52 dollar option on ebay myself before I found another option, it's auction number 251892071870 .
I'd suggest trying this http://forum.xda-developers.com/showthread.php?t=2786395
You'd be able to run the recovery by pressing all three buttons when the device is off to get to the bootloader. Then when you guess that its loaded press volume down once, then volume up once. Then wait 10-30 seconds for recovery to load
tormin said:
I picked up a 4.4.2 Moto X with a bad battery and a bad (broken panel, no display) screen assembly. It did the same as what you're describing when hooked up via USB. After installing a good battery and plugging in a working screen it booted right up without any trouble. Before the parts the phone would light a green LED in the earpiece when plugged into the charger. Unless he really super baked the crap out of it you can probably get it working with a screen and possibly a battery.
If you do need a screen I was looking at the $52 dollar option on ebay myself before I found another option, it's auction number 251892071870 .
Click to expand...
Click to collapse
I might just have to try that, i did notice with the battery out and connected via USB the phone shows up as a USB INPUT, but as soon as you plug in the battery and the X8 computing system then it switches to MOTOROLA PHONE.
mrmidnight said:
I did a little research on the NAND chip, unfortunately there is an NDA in place, so you probably won't be able to find out what the pins are to access it. I have been wrong before. Problem with using the hair dryer on high is that heat=energy in motion, which can cause electron flow.
If your friend didn't take appropriate precautions, ie grounding himself, ESD pad, dry hands, it is possible he shorted the entire assembly, and all his data is destroyed, especially if he didn't disconnect the battery.
Finally, the bag of parts=sensitive electrical components in a heavily charged static bag. Chances are that could've killed any chance of getting data.
The reason that your computer is recognizing the device as a Motorola Phone and that is it is as a failsafe, the processor isn't completely dead and is doing what it can to help you, by trolling you.
Good Luck!
Click to expand...
Click to collapse
Yea, some people don't realize the big affects of not following little precautions.
Found a article on hackaday about reading NAND chips in place on the pcb might give that a try if all else fails.
http://hackaday.com/2010/12/24/reading-nand-flash-chips-without-removing-them/
http://www.uchobby.com/index.php/2007/05/05/read-embedded-flash-chips/
raddacle said:
I'd suggest trying this http://forum.xda-developers.com/showthread.php?t=2786395
You'd be able to run the recovery by pressing all three buttons when the device is off to get to the bootloader. Then when you guess that its loaded press volume down once, then volume up once. Then wait 10-30 seconds for recovery to load
Click to expand...
Click to collapse
When booting in to the Moto X's recovery does it start ADB? I'm not sure if ADB is enabled or not, but it's worth a shot. I've gotten spoiled with My TWRP recovery auto enabling ADB on recovery boot.
ooo just saw this, there might be hope after all
Ricky Divjakovski said:
for people who dont have adb enabled, i suggest you contact a kernel developer to automatically enable it in the default.prop and sideload the kernel in recovery!
i broke my S3 on stock so nothing was enabled.
i enabled adb via the default.prop and compiled the kernel and flashed in recovery(sideload).
now i have full control over the device.
Click to expand...
Click to collapse
Ninjaboy837 said:
When booting in to the Moto X's recovery does it start ADB? I'm not sure if ADB is enabled or not, but it's worth a shot. I've gotten spoiled with My TWRP recovery auto enabling ADB on recovery boot.
ooo just saw this, there might be hope after all
Click to expand...
Click to collapse
Hmm you know what, you're right. It seems Nexus devices have adb on stock recovery- Moto's don't. Though what you found might be gold, I hope you can bust out a modified kernel- or know someone who does.
EDIT: Though I don't know how you're going to get the Update.zip on the phone to flash it. Worse comes to worse you could plug a mouse into the phone and play a guessing game of what you're clicking on

Pixel 4 XL System UI keeps stopping and other things

FYI: I already posted the same thing on r/GooglePixel, it can be found here:
- Sometimes on startup the phone displays that System UI isn't responding, and at other times System UI actually stops, showing no status bar and a black homescreen background. The phone proceeds to soft-restart and the problem persists. This happens even after I factory reset the phone, either through settings or through recovery mode. I tried re-installing the OTA update using ADB and a .zip file from here.
- Sound isn't working, neither the earpiece nor the bottom-firing are making any noise.
- When resetting the phone in recovery mode, I noticed this message:
E:can't send spi message try again
yet the reset supposedly happens without problems. I suspect this to be a security thing and this could be a main cause of my issues.
- I bought this phone as a spares and repairs item for cheap, that might be a dead giveaway to how screwed up it is
- It's on Android 12, the November 2021 update to be specific.
- Boot time in general is long considering the age of the phone
My main worry as of now is whether this is a software issue or a hardware issue. It would be great if this can be fixed through software like downgrading the OS perhaps.Sorry if this post is a bit long, I just wanted to document it as well as possible for anyone who is in a similar situation.
HELP.
Update:
Turns out that even flashing a full image instead of OTA doesn't solve the issue. I tried Android 10, 11 and 12 and used both manually downloading the image and flashing it through my computer's terminal, and using the Android Flash Tool online.One thing that did kinda help is changing the wallpaper from the stock live pixel 4 one. That removed the "SystemUI isn't responding" message. But the bootloop still occurs after I put the phone to sleep.
Sounds like a mobo failure... sorry.
A custom rom might bypass the area of damage... or not.
With the millions of semiconductor junctions alone it never ceases to amaze me these devices are as reliable as they are.
blackhawk said:
Sounds like a mobo failure... sorry.
A custom rom might bypass the area of damage... or not.
With the millions of semiconductor junctions alone it never ceases to amaze me these devices are as reliable as they are.
Click to expand...
Click to collapse
Guess this phone might be completely screwed up after all...
ukasa said:
Guess this phone might be completely screwed up after all...
Click to expand...
Click to collapse
Take a look inside. Make sure the battery has enough capacity to meet power requirements.
Depending on the phone sometimes a failed (or wrong part) C port PCB can cause bizarre behavior.
Look for bad contacts on the ribbon cable connectors, solder cracks, etc.
-Gently- flex the mobo, chipsets while booted to see if you can provoke it. A pencil eraser works well.
Unfortunately the BGA chipsets solder joints are impossible to inspect, use care flexing near them!
Look for mistakes from previous repairs.
Make sure all ground pathways are good, some devices use unconventional methods like the frame rail or even a slightly longer through screw.

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