Xperia Z Network Unlock - Xperia Z Q&A, Help & Troubleshooting

hi I have an Xperia Z locked to Denmark's Telenor network. The trouble is that the number of tries left to enter the unlock key is zero (see attached screenshot for a clearer illustration). In short I am asking for any assistance or guidance to unlocking the phone. Can the phone be unlocked for GSM network operation or that's it. Please help. Anyone.

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AT&T Tilt in Japan on AU by KDDI

Does any one know how I can get my Tilt to work over here in Japan on AU by KDDI? The phone is unlocked and have one of Dutty's roms on it. When I got to Setting --> Network --> Set Networks, for Japan EMOBILE, JP DoCoMo and Softbank show up. But it does give me the option to "Specify numeric code" for a network. I did a seach in the forums and could not find anything. Any help would be very much appreciated.
Bump
Are you fluent in Nihongo? Can you contact au customer service?
Their IT help desk are probably used to dealing with foriegners.
edit: http://www.au.kddi.com/english/customer/index.html

[Q] Xperia TL LT30at with at&t bad IMEI unlocking

Hello,
This is my first XDA forum post. And I am sorry for it to be about a trouble question.
I've recently bought a Xperia TL Lt30at that is AT&T from ebay.
Anyway, I am planning on using it in Mexico from time to time, since I live near the border, so I bought another carrier's SIM (Telcel) and was to unlock the phone.
But now that I called AT&T to get the Unlock pin number (for free) they told me the phone's imei was blacklisted.
Questions:
Can I still unlock it to use in Mexico with Tecel carrier even if the IMEI is blacklisted on AT&T?
and, Why after inserting Telcel SIM into the phone the SIM NETWORK UNLOCK PIN screen does not show? Do you know why this is not showing?
Could it be that the blacklisted IMEI is not allowing the Unlock pin screen to show after inserting another SIM?
Many thanks in advance
adagium said:
Hello,
This is my first XDA forum post. And I am sorry for it to be about a trouble question.
I've recently bought a Xperia TL Lt30at that is AT&T from ebay.
Anyway, I am planning on using it in Mexico from time to time, since I live near the border, so I bought another carrier's SIM (Telcel) and was to unlock the phone.
But now that I called AT&T to get the Unlock pin number (for free) they told me the phone's imei was blacklisted.
Questions:
Can I still unlock it to use in Mexico with Tecel carrier even if the IMEI is blacklisted on AT&T?
and, Why after inserting Telcel SIM into the phone the SIM NETWORK UNLOCK PIN screen does not show? Do you know why this is not showing?
Could it be that the blacklisted IMEI is not allowing the Unlock pin screen to show after inserting another SIM?
Many thanks in advance
Click to expand...
Click to collapse
hello;
insert at&t sim card, dial *#*#7378423#*#* after this there will be several options shown, choose "service info" and then "sim lock" , there will be listed 5 things , first one is "network" , if you wanna know if your phone is at&t locked, there should be 'x' between [ ], like this [x] network and the number, maybe 5,4 or three, this last number shows the attempts left for network unlock; if there is no x between [] this means that your phone is unlocked for all carrier ; if there is x between [] and last number id not 0, you can unlock it! just search by google ,there are several websites which offer unlock codes for amount of money, you only provide imei code , and they generate code" to see imei , dial *#06#;
geniusatplay said:
hello;
insert at&t sim card, dial *#*#7378423#*#* after this there will be several options shown, choose "service info" and then "sim lock" , there will be listed 5 things , first one is "network" , if you wanna know if your phone is at&t locked, there should be 'x' between [ ], like this [x] network and the number, maybe 5,4 or three, this last number shows the attempts left for network unlock; if there is no x between [] this means that your phone is unlocked for all carrier ; if there is x between [] and last number id not 0, you can unlock it! just search by google ,there are several websites which offer unlock codes for amount of money, you only provide imei code , and they generate code" to see imei , dial *#06#;
Click to expand...
Click to collapse
Thanks for the info. I've already done that and I checked the IMEI number, that is how after calling at&t to unlock my phone they notified me that the IMEI was blacklisted.
The phone has 10 unlock tryouts left.
Do you know if this is causing the phone not to show the SIM NEWTWORK UNLOCK PIN screen after inserting an invalid carrier SIM? Because I can reproduce this from any video I have seen.
adagium said:
Thanks for the info. I've already done that and I checked the IMEI number, that is how after calling at&t to unlock my phone they notified me that the IMEI was blacklisted.
The phone has 10 unlock tryouts left.
Do you know if this is causing the phone not to show the SIM NEWTWORK UNLOCK PIN screen after inserting an invalid carrier SIM? Because I can reproduce this from any video I have seen.
Click to expand...
Click to collapse
no , blacklisted imei is not the reason ; when you insert invalid sim, what is happening? does your phone detect sim and is there any signal?
geniusatplay said:
no , blacklisted imei is not the reason ; when you insert invalid sim, what is happening? does your phone detect sim and is there any signal?
Click to expand...
Click to collapse
That is the thing also. I had a regular size SIM card from another carrier, I cut it using a template to fit the Xperia TL that uses MicroSIM (I tested that it still works on phones that use the regular size) and when I place it inside the TL it does not recognize the SIM like it is not there.
Could it be that I need to get a real MicroSIM from another carrier to display the SIM UNLOCK NETWORK PIN screen?
adagium said:
That is the thing also. I had a regular size SIM card from another carrier, I cut it using a template to fit the Xperia TL that uses MicroSIM (I tested that it still works on phones that use the regular size) and when I place it inside the TL it does not recognize the SIM like it is not there.
Could it be that I need to get a real MicroSIM from another carrier to display the SIM UNLOCK NETWORK PIN screen?
Click to expand...
Click to collapse
yes of course, you need good micro sim card, phone does not detect sim card because it is not well cut; if the phone works perfectly with other sim it means that there is no damage to sim slot; i also have got xperia lt30at; I cut micro sim using template and it worked fine; when there is no sim card detected, the SIM UNLOCK NETWORK PIN screen will never appear
Thanks for your help, I have gotten a new microSIM from my carrier and it works. Seems the other one was very old and not even cutting it would have worked.
Now it does display the SIM UNLOCK NETWORK PIN screen after inserting it.
Yo don't know if you unlocked it yet but I just unlocked one for sell n it can't be blacklisted cause all the networks have the imei number n it won't allow the phone to work?
Sent from my SAMSUNG-SGH-I337 using xda premium

is there a way to unlock tmobile xperia z?

I have an xperia z c6606 by tmobile. Im trying to get it unlocked so my gf can use it from at&t or another gsm carrier. Is there a way for me to do this?
Ps: i tried putting the att sim card in, but then it asks for a sim pin which was never set up to begin with. So i guess it locks the sim because the phone is locked?
xFeezy said:
I have an xperia z c6606 by tmobile. Im trying to get it unlocked so my gf can use it from at&t or another gsm carrier. Is there a way for me to do this?
Ps: i tried putting the att sim card in, but then it asks for a sim pin which was never set up to begin with. So i guess it locks the sim because the phone is locked?
Click to expand...
Click to collapse
Request the service provider for the unlock key if you have completed the contract obligations
With T-Mo they should do a sim unlock after 45 days of service with them.

SIM lock: which network?

Hi
Can someone tell me how to find out which network my Z is locked to?
if it is locked it will be to your existing network provider

[Q] VoLTE?

Hi all,
I have a Z3 Compact and just want to confirm it is capable of VoLTE? I read somewhere it is but cannot find much official information. If somebody could make it clear I would appreciate it.
Regards
http://www.xperiablog.net/specifications/2014-xperias/xperia-z3-compact/ it does
Good, is this supported on a hardware level or via a firmware update. When EE and Three launch their VoLTE service will the phone just support it without additional updates?
Regards,
I do have Z3 Compact with T-Mobile, but there is no VoLTE option
Using Xperia Z3 Compact on T-Mobile USA and trying to find which country will have firmware that has VoLTE option. My phone is from EU/Italy and I have Android 5.0.2 installed, but don't see any option to enable VoLTE. Any one has this option?
Check in /system/etc/customization/modem and you'll see that every firmware contains all modems.
Also, under Software Info in the Service menu it will show which modem is currently loaded.
cschmitt said:
Check in /system/etc/customization/modem and you'll see that every firmware contains all modems.
Also, under Software Info in the Service menu it will show which modem is currently loaded.
Click to expand...
Click to collapse
I just went to Service menu and checked out Software info. It does list GSM/WCDMA/LTE, but how to find out if this phone will have Voice Over LTE? I used T-Mobile branded Z3 for a week and it had an option in "call settings" to put a check mark next to "Enable VoLTE". Once enabled, the signal stayed on LTE network instead of switching to 4G when making a call. The call itself connected faster and the quality was good. Right now even when I am on LTE and make a call, the signal drops down to 4G for the duration of the call, then after that goes back to LTE signal. I know Xperia Z3 phones support this feature on a hardware level, even white pages for Z3 Compact mentions VoLTE, but I can't find the setting. I read somewhere in UK, 2 carriers like EE, going to enable VoLTE in the near future, so I thought one of the UK firmware would have that enabled by then.
As far as I know VoLTE is carrier dependent. Actually maybe few around the world test this service even tough many phones are hardware ready for new standard. You can see the list here: http://en.wikipedia.org/wiki/VoLTE. Please let us know if you find out more.
The build for T-Mobile Germany has this option integrated.
~ Sony Xperia Z3 Compact ~
~ Samsung Galaxy Tab S 10.5 LTE ~
~ Huawei Ascend P6 ~
~ Acer Iconia A510 - CM12.1~
HornetRider said:
The build for T-Mobile Germany has this option integrated.
~ Sony Xperia Z3 Compact ~
~ Samsung Galaxy Tab S 10.5 LTE ~
~ Huawei Ascend P6 ~
~ Acer Iconia A510 - CM12.1~
Click to expand...
Click to collapse
Interesting... Do you know if device from T-Mobile Germany is locked or unlocked? My device is unlocked and if I flash it with T-Mobile DE, would it lock the device?
I found this firmware on Xperifirm and it seems to be latest available. Is this the one you mentioned?
Device: Xperia Z3 Compact (D5803)
CDA: 1289-4143
Market: Germany
Operator: Telekom.de DE
Network: GLOBAL-LTE
Release: 23.2.A.0.278 / R11C
Size: 1.49 GB
Yes this is the firmware, I use.
You can remove most of the bloatware.
My device is locked.
I really don't now, if flashing this firmware will lock your device. I never used Flashtool.
HornetRider said:
Yes this is the firmware, I use.
You can remove most of the bloatware.
My device is locked.
I really don't now, if flashing this firmware will lock your device. I never used Flashtool.
Click to expand...
Click to collapse
I am trying to find out on another thread if flashing locked firmware on unlocked device, what happens. So I will know soon, but I heard that flashing firmware doesn't change SIM Lock, so if it was locked, it will still be locked and vise versa.
I have 2 questions:
1) Is the VoLTE option is in settings>call options and then it says "Enable VoLTE"?
2) Do you also have Wifi Calling?
Thanks
Sorry, I don't have SIM lock. I thought you meant a locked Bootloader.
Flashing another firmware doesn't effect SIM lock.
Yes, it is in settings - > calls
No Wifi calls.
BTW:
O2 Germany will activate VoLTE in the next days on all devices, which support this feature.
So I think, O2 Germany firmware should also have this option in settings - > calls
HornetRider said:
Sorry, I don't have SIM lock. I thought you meant a locked Bootloader.
Flashing another firmware doesn't effect SIM lock.
Yes, it is in settings - > calls
No Wifi calls.
BTW:
O2 Germany will activate VoLTE in the next days on all devices, which support this feature.
So I think, O2 Germany firmware should also have this option in settings - > calls
Click to expand...
Click to collapse
Thanks for the info! I have flashed my phone with few different firmware: UK, Generic DE and yours Telekom DE. I don't have that option. I checked everywhere... Looks like I may also need to have Telekom sim card and adjust some carrier settings. If nothing helps, I will flash back to original firmware and wait for some other solution.
Maybe this option is hidden, and only shown if your provider supports VoLTE.
Two of my colleagues have also a Z3c. One with Generic DE and O2 Germany SIM card and one with UK firmware, I don't now his provider.
I'll have a look into their settings.
HornetRider said:
Maybe this option is hidden, and only shown if your provider supports VoLTE.
Two of my colleagues have also a Z3c. One with Generic DE and O2 Germany SIM card and one with UK firmware, I don't now his provider.
I'll have a look into their settings.
Click to expand...
Click to collapse
T-Mobile USA has VoLTE and Wi-Fi Calling features. All the phones that are T-Moible branded have these features. That is why I was trying to flash your firmware Looks like not only firmware and hardware support plays a role, but also something that carrier has to enable support for Xperia Z3 Compact. My carrier has Xperia Z3 regular and it has VoLTE and Wi-Fi Calling, but the phone is too big for me.
Hi I found the post today about features that Android 5.1 will bring and looks like VoLTE might be one of them. http://www.geek.com/android/heres-what-changed-in-android-5-1-lollipop-1617837/
So can you tell me if this firm worked for z3c?
If so what's the link to download it with installation instructions
VoLTE on Xperia Z3C working on Reliance Jio India
JayP72 said:
So can you tell me if this firm worked for z3c?
If so what's the link to download it with installation instructions
Click to expand...
Click to collapse
The following instructions given for Xperia Z3 and Z2 works fine on Z3 compact too. I have been able to enable VoLTE and use the phone with Reliance Jio 4G VolTE network in India.
https://forum.xda-developers.com/crossdevice-dev/sony/enabling-volte-xperia-z2-xperia-z3-t3438505
https://forum.xda-developers.com/z3/general/sony-xperia-z3-volte-experiences-t-t3218100/page4
Follow the exact same instructions.
ahzam said:
The following instructions given for Xperia Z3 and Z2 works fine on Z3 compact too. I have been able to enable VoLTE and use the phone with Reliance Jio 4G VolTE network in India.
https://forum.xda-developers.com/crossdevice-dev/sony/enabling-volte-xperia-z2-xperia-z3-t3438505
https://forum.xda-developers.com/z3/general/sony-xperia-z3-volte-experiences-t-t3218100/page4
Follow the exact same instructions.
Click to expand...
Click to collapse
Hey. Did u unlock your bootloader. But how did u root. Please tell me the process u did. I am on 6.0.1 firmware
VoLTE on Z3C
I have Z3 Compact 6.0.1 (D5833 - India).
I have unlocked my bootloader, rooted, flashed Starhub 6.0.1 and have enabled VoLTE on my Z3 Compact.
Able to make and receive calls with the Reliance Jio sim.

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