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I just got off the phone with ATT and I got an unlock code over the phone within 2 minutes!!!
Simply call 1-(916)-843-4685 and do what it says and you will talk to a representative. Tell them you are going to England/France/Germany/etc this week and you bought a Tilt and your old phone died and that you have a European SIM with you that you use over there and you need it to work in the Tilt. I just did it and I now have an unlocked phone!
Also, for all of you naysayers, google that phone number and it will show up with the ATT International Support.
Enjoy!
staulkor said:
I just got off the phone with ATT and I got an unlock code over the phone within 2 minutes!!!
Simply call 1-(916)-843-4685 and do what it says and you will talk to a representative. Tell them you are going to England/France/Germany/etc this week and you bought a Tilt and your old phone died and that you have a European SIM with you that you use over there and you need it to work in the Tilt. I just did it and I now have an unlocked phone!
Also, for all of you naysayers, google that phone number and it will show up with the ATT International Support.
Enjoy!
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Click to collapse
You have a SIM unlocked phone. This doesnt mean you can go dumping any ROM on it you want. But yes its a good idea
yeah, the technique works on ur convincing abilities though
@bratag: I'd say SIM unlocking is a much more desired issue as compared to cid unlocking, but then it might vary from person to person..
Quick... somebody try this with an iPhone!!.... *crickets chirping* anyone? *cricket* eh... *shrug* I love my Kaiser :-D
I posted this elsewhere and its documented by others all over.
SIM unlock is very easy. And legal. And actually done by AT&T.
Step 1: Call AT&T @ 1-(916)-843-4685, tell them you travel alot internationally. Ask them to to add the "International Dial" add on to your account (it costs like $6/month). (Note: the reason the number is not a 800 number is because it asumes you are calling from an int'l location, since its their int'l support line. 800 numbers don't work from an int'l location. You can even call the normal 800 # or even call 611 from your phone, and you can get routed to the int'l support line. I recommend you call from a separate line, so you can actually type in the unlock code when they give it to you to confirm it "takes" before you hang up. If you have another company SIM card, you can even test it with them on the phone)
Step 2: Tell them you also travel for extended periods of time and might need to use a local SIM in your phone. And you need an unlock code to do it. Since you have the international plan, they almost always will oblige. (if they don't, hang up, call back, get another rep, and ask again. They will eventually do it)
Step 3: They ask for your IMEI number. And they give you an unlock code.
Step 4: Say thanks to them
Step 5: Go online to your account manager, and remove the Int'l Plan on your features page to cancel it. You will only be charged a pro-rated amount for the feature.
Step 6: Enjoy your SIM unlocked phone.
Bratag said:
You have a SIM unlocked phone. This doesnt mean you can go dumping any ROM on it you want. But yes its a good idea
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Click to collapse
Well my phone is CID unlocked too, but thanks to Pof
ehhhh, slow it please:
what is the difference between SIM Unlock and CID Unlock?
Which is more permanent or more secure?
If I buy an unlocked Kaiser off this website, is it SIM unlocked or CID Unlocked?
thanks, MN
actually sometimes you dont even have to add international call...if you have been with ATT for a while (I'm going to assume 1 yr +) they will either give it to you over the phone, or email you it within a week if they dont have the code for your phone on hand (this is what happened with my 3125, which is still has no free SIM unlock) CID unlocking of course, is a completely different issue...
CID unlocking allows you to flash any carrier's ROM. SIM unlocking allows you to insert any carrier's SIM.
I dont have an ATT number. I just went into a store and bought the phone, and later that night called internation support and they gave me an unlock code, no questions asked (except for imei )
staulkor said:
I dont have an ATT number. I just went into a store and bought the phone, and later that night called internation support and they gave me an unlock code, no questions asked (except for imei )
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Click to collapse
That surprises me - I've ALWAYS had to give my account information, so I'm leaning towards calling B.S. on your description of your experience, unless you told them a number of other things also....
FWIW, the 800# for International Services is: (800) 335-4685 though for exactly your point about dialing 800#s outside the US, most of us have the non 800 # in our phones: (916) 843-4685.
I've never had to add the $5.99/mo discounted international roaming, just make sure that the "normal" international roaming is enabled. (Of course they fvcked that up last time and took me 3 calls from Japan on VOIP to get it fixed.)
YMMV of course,
Richard
rsolomon said:
That surprises me - I've ALWAYS had to give my account information, so I'm leaning towards calling B.S. on your description of your experience, unless you told them a number of other things also....
FWIW, the 800# for International Services is: (800) 335-4685 though for exactly your point about dialing 800#s outside the US, most of us have the non 800 # in our phones: (916) 843-4685.
I've never had to add the $5.99/mo discounted international roaming, just make sure that the "normal" international roaming is enabled. (Of course they fvcked that up last time and took me 3 calls from Japan on VOIP to get it fixed.)
YMMV of course,
Richard
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Wait AT&T charge for international roaming?
Good grief - what DONT they charge for.
I got my unlock code, but where can i find the instructions? anyone? thanks
Bratag said:
Wait AT&T charge for international roaming?
Good grief - what DONT they charge for.
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Click to collapse
Ha, well actually, of course they charge a huge amount per minute for calls when u are roaming intl'ly. But you can buy a monthly service that brings the cost down per minute. It goes from f'in ridiculous rates to just plain ridiculous per minute rates. But this add-on does make sense if you plan to go overseas for an extended trip. And since its an add-on you can add it / cancel it whenever you need/don't need it. An example of the rates: in some cases its like 2.29 per minute to call without the plan. But with the plan its only 1.99
But at 30 cents per minute, if you make more than 20 min of calls, then you've "saved" money. So, how I stumbled upon getting an unlock code was since I was going to be there for a month, I actually got a local SIM and tried to put it in the phone and they said I could, but they'd have to give me an unlock code, which they did.
You may call BS, but who cares. I did this and it worked. If you want to call BS on this, go ahead. I found this on Howard Forums and thought you guys might like to know. Others have got their unlock code directly from ATT by using this method.
staulkor said:
You may call BS, but who cares. I did this and it worked. If you want to call BS on this, go ahead. I found this on Howard Forums and thought you guys might like to know. Others have got their unlock code directly from ATT by using this method.
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Click to collapse
You are the first person I've heard of getting an AT&T unlock code without being an AT&T customer. Bravo for you if true. (Note that I didn't say the *method* was B.S. - in fact I affirmed it working for me as well! I said doing all that when you "dont have an ATT number" sounded like BS - because I've always been asked for my account information as soon as they answer the phone.)
Richard
Hi,
I'm new in this phoneworld. I wonder if it is possible to buy a AT&T tilt via ebay and nulock her in Belgium. Do you think it is possible?
Kind regards.
I have called twice now to get my SIM unlock code and both CSRs said that because I have had AT&T service for less than 90 days, they can't/won't do it. They say I have to have at least 3 months service. Will try a couple more times but doesn't look good.
bernard.schockaert said:
I'm new in this phoneworld. I wonder if it is possible to buy a AT&T tilt via ebay and nulock her in Belgium. Do you think it is possible?
Click to expand...
Click to collapse
Well, I'm not aware of any verified-working Kaiser unlocking services right now, so I'd say no - not unless the person you buy it from has already had AT&T unlock it.
Richard
YMMV
rsolomon said:
You are the first person I've heard of getting an AT&T unlock code without being an AT&T customer. Bravo for you if true. (Note that I didn't say the *method* was B.S. - in fact I affirmed it working for me as well! I said doing all that when you "dont have an ATT number" sounded like BS - because I've always been asked for my account information as soon as they answer the phone.)
Click to expand...
Click to collapse
Well I got a Tilt on Friday and called this morning to get it unlocked. For grins I bought a brand new $20 GoPhone w/activation kit, activated it, and used that phone # at an Agent store to buy the Tilt no-contract ($530 ugh). Then I called the International Services folks and gave them the GoPhone # and my new Tilt IMEI. I expected a big spiel about the length of time I'd been a customer (as T-mo did to me on a prepaid unlock), a refusal to unlock phones on prepaid (as I'd previously heard from Cingular), or some other such nonsense - at which time I planned to call right back on my loooong-term account and get an unlock code.
Note that the first thing the agent asked was "Mobile number and last 4 digits of SSN". I gave him the prepaid phone # (active for <1wk) and my correct last 4 digits of SSN. He seemed to have trouble getting that combination to take, so I mentioned "This is prepaid, so I didn't think there was a SSN on it...."
To my unending shock, the guy on the other end of the phone then said "Ok, I've got an unlock code for you. Ready?" and read me out the code for my phone. Popped in an old Tesco SIM I had kicking around, entered the code, and wham! Unlocked Tilt.
So there's either some serious YMMV going on at International Services or AT&T has thrown in the towel on unlocking!
YMMV of course
Richard
I'm going to be travelling to Thailand from the US on Saturday and would like to know if anyone has been successful with calling AT&T and having them give you the carrier unlock code for the Vivid? I'm a long time AT&T wireless customer (since Cingular e.g. 2002ish) and not sure if that helps also?
I just want to be able to have access to data while in Thailand and won't be making any calls so was thinking I could just get a local prepaid sim card to get data the week I'm there. Make sense or is there something else I should do?
All thoughts are welcome!
You can get your Unlock code off of your ATT account. Login to ATT, mouse over "My ATT", then mouse over "Wiress", then click phone/device. The next page it pulls up will be info for your device. You will see a "Unblock Sim" link, click it and it will give you your unlock code and instructions.
Thanks for the info. But where do you enter the puk code. I type it in the dialer and it just dials a number.
* nevermind google does wonders. I need another company's sim to bring up the option.
Sent from my HTC PH39100 using xda premium
That wont allow you to use a different carrier's sim in your Vivid. Its just to unblock your sim if its been locked. To unlock your phone to use on a different carrier you either have to call AT&T or pay to have it done online.
Lutfen said:
You can get your Unlock code off of your ATT account. Login to ATT, mouse over "My ATT", then mouse over "Wiress", then click phone/device. The next page it pulls up will be info for your device. You will see a "Unblock Sim" link, click it and it will give you your unlock code and instructions.
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Click to collapse
I need the phone unlocked, not the sim card. I want to use a carrier in Thailand other than AT&T. I guess I'll suck it up and give AT&T a call to see if they're giving unlock codes for the Vivid yet.
Please post your results from the call. I would like to know if you have any success and what needs to be done.
As jayv81 found out through google, you need another company's sim in order to use the unlock code from ATT. Why is that because your phone is sim locked. Whatever sim you get in Thailand will not work until you go through the unlock process. This process should allow your phone to work in Thailand, verify with ATT though. I had an old Nokia 6230 from Cingular days that I used in Turkey with multiple carriers after I unlocked it using this process.
I called AT&T and they won't provide an unlock code because the phone is still "exclusive" to them. Think I may try one of the websites out there to see if they can generate an unlock code for me. Probably worth $5 or so to give it a shot.
This is probably the most reliable place to unlock it but its a bit more expensive. I went to the site and its on special for about $17 right now.
http://www.youtube.com/watch?v=K1Oa2yy_EGE&feature=youtube_gdata_player
Sent from my HTC PH39100 using xda premium
After a bit of digging around I have a few questions/suggestions -
1 - Did you buy the phone off contract, or with a new line or upgrade discount? If you bought the phone off contract at full price, you have some more pull.
2 - I saw a post on another forum where someone had this issue with previous devices, and the front line rep he spoke with assured him this couldn't be done, but then he asked to speak with Int'l Support, and they were able to do it for him in minutes
3 - Also suggested was to speak with a supervisor and request that a case be opened. Once a case is open with the Case Team, they're more likely to provide you with the unlock code
This is not from personal experience, just some suggestions I've found. As always in these situations, it's best to stay calm and collected, while being assertive at the same time. Screaming and yelling at helpless reps get us nowhere..
Just use ebay 5$ quick and essey most use swiftunlocks and are reliable
I just used this $4.00 service and it literally took 9 minutes for the order to be processed and the unlock code to be sent to me.
http://www.ebay.com/itm/UNLOCK-CODE-For-ATT-HTC-Vivid-Not-Found-IMEI-starting-35629804-/320850117920
They have an online process which is fully automated so it makes this a lot faster.
Oh ya, and the code worked fine with my AT&T VIVID. I have a German SIM card for my business travels and once I put it in my phone it asked for the unlock code. I punched it in and VOILA, it gave me a positive response and said it needed to reboot to complete the process. After the reboot the German SIM card was active in the phone.
Usually, you can unlock your phone six months after you bought your phone.
But I'm not very sure for them can let you go earlier or not. or do they have a temper code for you to unlock your phone.
you can try it, but if you have already bought it for six months, you can unlock it without any questions.
Hi Guys,
Long story short I'm a long time Sprint customer getting ready to bail. There is a new MVNO using TMO's network launching in September and I'm in the pre-release and get my SIM later this week.
I picked up my Note Friday night after several days of searching. Also picked up a SimpleMobile SIM and a one month card so I could play with it as much as possible and confirm it unlocked before receiving my new SIM here shortly.
I made a request to T-Mobile as I paid full retail and according to their website if you do that from an Authorized Dealer you would be eligible for an unlock code. Gal was very nice on the phone and seemed to understand the process. The next morning prior to receiving the confirmation email from TMO I dropped in the SimpleMobile SIM and it booted right up and never prompted for an unlock code. I changed the MMS and APN to SM's settings from their website and it's worked perfectly.
Today I received the email from TMO saying that they couldn't approve the unlock request until I made a new request including all the required info (predominately my TMO Phone Number and Account Number). I've never been a TMO customer and as such don't have that. Gal at Customer Service said I didn't need it.
Now I wonder what's up, is the phone already unlocked hence the non-issue using the SimpleMobile SIM? Is this going to bite me in the butt later?
Coming from Sprint and the ESN system it's a whole different world and you can move phones to another account if the ESN is clean but doesn't have to be unlocked but they cannot unlock the phone to take to Verizon for example. So this is my first foray into the GSM world.
Thanks!
Just fyi your phone is still Carrier locked. Exemption with simple mobile, any TMobile phone would work with simple mobile without unlocking. Since they use the TMobile network they don't need to have the phones unlocked in order to work properly.
In order to get the phone unlocked there are different ways on doing it. If you had an account with TMobile they'll unlock it for free but since you don't I don't think they are or would even if you paid retail on the phone.
Hope that helps.
Sent from my SGH-T879 using xda premium
Which is the better version for Galaxy Note 8 when purchasing directly from Samsung.com.
Should I get the unlocked version or the T-Mobile version? Which version get the update more frequently and faster? I read from reddit forum once that if you purchase the T-mobile verion directly from Samsung, it will be locked to T-mobile. And there is no way to unlock through T-Mobile? Is it correct?
Thank you very much
You don't owe them any money on it, so they should be able to give you the code.
The big difference will be in loss of functionality.
Unlocked versions don't work with carrier specific features like WiFi calling and in some cases, tethering.
It's one of the reasons why I ordered the AT&T version instead of the unlocked version.
I actually use WiFi calling a lot.
rjohnstone said:
You don't owe them any money on it, so they should be able to give you the code.
The big difference will be in loss of functionality.
Unlocked versions don't work with carrier specific features like WiFi calling and in some cases, tethering.
It's one of the reasons why I ordered the AT&T version instead of the unlocked version.
I actually use WiFi calling a lot.
Click to expand...
Click to collapse
If you buy the carrier specific and get the unlock code do you still get the wifi calling and hotspot
Sent from my SM-N910P using Xparent Purple Tapatalk 2
the unlocked variant will not have video calling for sure, and no carrier specific apps. It should still have wifi calling though. my unlocked s7 edge had wifi calling, just no video calling. keep in mind that you may be able to flash the t mobile firmware on the unlocked variant like in the past on the s7 and s8's. totally safe without tripping knox. now if you get the t mobile branded note 8, you be able to unlock it after 40 days. long as you don't owe a balance to t mobile.
---------- Post added at 09:52 PM ---------- Previous post was at 09:12 PM ----------
people think you don't have wifi calling but you do in the settings. they wifi calling toggle was missing but the settings are still there in the settings menu.
cherylbaker said:
If you buy the carrier specific and get the unlock code do you still get the wifi calling and hotspot
Sent from my SM-N910P using Xparent Purple Tapatalk 2
Click to expand...
Click to collapse
On my S8+, I have the AT&T version that I got from Samsung. I got it unlocked through AT&T. The Wifi calling and HotSpot both still work.
Also i beleive there's a work around for the video calling on the Unlocked s8+ versions. So there will be one for the Note 8.
Sent from my SM-G935T using Tapatalk
may not have 4x4 MIMO and 256 QAM technologies
I believe that there is a question whether the unlocked version has 4x4 MIMO and 256 QAM technologies.
the 8s t-mobile had 4x4 mimo and 256 qam whereas the unlocked version of the 8s did not have those features
RyanSe7en said:
Which is the better version for Galaxy Note 8 when purchasing directly from Samsung.com.
Should I get the unlocked version or the T-Mobile version? Which version get the update more frequently and faster? I read from reddit forum once that if you purchase the T-mobile verion directly from Samsung, it will be locked to T-mobile. And there is no way to unlock through T-Mobile? Is it correct?
Thank you very much
Click to expand...
Click to collapse
koyanishi said:
I believe that there is a question whether the unlocked version has 4x4 MIMO and 256 QAM technologies.
the 8s t-mobile had 4x4 mimo and 256 qam whereas the unlocked version of the 8s did not have those features
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Click to collapse
It comes with the Sprint higher bands so maybe the other carrier bands will be there.
I got the Note8 from Samsung because of the Note 7 discount. Initially I was going to get an unlocked version as I'll be travelling internationally early next year. But I switched to the TMo version because that will ship Sept 11 while the unlocked version will ship Sept 21. No other reason.
Yes, I am that anxious to get it early.
koyanishi said:
I believe that there is a question whether the unlocked version has 4x4 MIMO and 256 QAM technologies.
the 8s t-mobile had 4x4 mimo and 256 qam whereas the unlocked version of the 8s did not have those features
Click to expand...
Click to collapse
I'm thinking it will since Att, and Verizon are rolling out 4x4 mimo, and 256 qam.
Sent from my SM-G935T using Tapatalk
Doubt the T-Mobile version will ever be rooted, so that is something to take into account when considering the unlocked version vs TMobile.
Not sure I would want to pay $900 for a phone that I can't root.
well I bought a T mobile variant from Samsung. T mobile rep told me today that they can unlock it as soon as I get it in. even if I owe Samsung money. long as you don't owe money to t mobile, they can unlock it. so my previous statement was false.
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mardukeme said:
Also i beleive there's a work around for the video calling on the Unlocked s8+ versions. So there will be one for the Note 8.
Sent from my SM-G935T using Tapatalk
Click to expand...
Click to collapse
do yo have a link to the work around? just curious to read about it
I ordered two from Samsung website, the effin unlocked version aint gonna ship until first week of October? WTF T Mobile version sept 14 shipping.
black96ss said:
well I bought a T mobile variant from Samsung. T mobile rep told me today that they can unlock it as soon as I get it in. even if I owe Samsung money. long as you don't owe money to t mobile, they can unlock it. so my previous statement was false.
---------- Post added at 05:18 PM ---------- Previous post was at 05:17 PM ----------
do yo have a link to the work around? just curious to read about it
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Click to collapse
I have a feeling u must of spoken to a newbie rep... they will give u a hassle and probably say to put $200 or $300 down if u owe money on the phone.. but they have been given smoother unlocks lately if the phone has been paid off by sometimes unlocking after a few days to a week...
I heard that there is no way to unlock the T-mobile version when buying from Samsung.com? People are having problem trying to unlock it through T mobile
RyanSe7en said:
I heard that there is no way to unlock the T-mobile version when buying from Samsung.com? People are having problem trying to unlock it through T mobile
Click to expand...
Click to collapse
My S8 Plus, I bought off eBay, the person bought it of Samsung.com
when I got it in June, the next day I went to a T-Mobile store and put insurance, and I tried to do the device unlock and it didn't work, went to my account to check the phone status and the imei didn't show, and till today it doesn't show but it has been added, and it doesn't unlock status either my account,
but I called T-Mobile to add the imei and after trying to convince the rep to please put the order in, she said call Samsung, I said politely please I don't want to go through a runaround, they will tell me to call u, when u get the phone they release it with the unlock code, happened to me with HTC years ago, I said speak with ur manager, she put me on hold for a while, and they put my request in to add the imei, I waited 3 days then called back cause I didn't see the imei added, but T-Mobile said the order went through and they can see my imei, and trying to convince another newbie rep, he passed me to his supervisor to my surprise without getting disconnected, the supervisor gave me his word he would take care of it and that I wouldn't have to call back, I tried the device unlock 2 times a day.. the 3rd day it unlocked.. took about 6 to 7 days.. this phone unlock was the fastest ever for me in T-Mobile..
mdiaz33685 said:
My S8 Plus, I bought off eBay, the person bought it of Samsung.com
when I got it in June, the next day I went to a T-Mobile store and put insurance, and I tried to do the device unlock and it didn't work, went to my account to check the phone status and the imei didn't show, and till today it doesn't show but it has been added, and it doesn't unlock status either my account,
but I called T-Mobile to add the imei and after trying to convince the rep to please put the order in, she said call Samsung, I said politely please I don't want to go through a runaround, they will tell me to call u, when u get the phone they release it with the unlock code, happened to me with HTC years ago, I said speak with ur manager, she put me on hold for a while, and they put my request in to add the imei, I waited 3 days then called back cause I didn't see the imei added, but T-Mobile said the order went through and they can see my imei, and trying to convince another newbie rep, he passed me to his supervisor to my surprise without getting disconnected, the supervisor gave me his word he would take care of it and that I wouldn't have to call back, I tried the device unlock 2 times a day.. the 3rd day it unlocked.. took about 6 to 7 days.. this phone unlock was the fastest ever for me in T-Mobile..
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Click to collapse
It is quite a hassle to unlock it. I'm not so sure that I will be that lucky like you are. Let see
Note that T-mobile requires you to have the device active on their line before you can request to Unlock the device. So if you aren't a Tmo customer and plan to just get that phone and unlock it, you're in for a surprise. Here's the bigger question, and it may be my ignorance so please be kind. Why do you want to unlock a TMO branded phone ASAP, if you are a TMO customer?
Unlock requirements
We provide mobile device unlock codes free within two business days (or provide further information about timing) for eligible devices.
https://support.t-mobile.com/docs/DOC-1588
Device eligibility is determined as follows:
The device must be a T-Mobile device.
The device must not be reported to T-Mobile as lost, stolen, or blocked.
The account associated with the device must not be canceled, and be in good standing.
You have requested no more than two mobile device unlock codes per line of service in the last 12 months.
The device must satisfy all the Postpaid or Pay in Advance (Prepaid) Unlocking terms outlined below.
T-Mobile may request proof of purchase or additional information in its discretion and certain other exceptions may apply.
rile1564 said:
Note that T-mobile requires you to have the device active on their line before you can request to Unlock the device. So if you aren't a Tmo customer and plan to just get that phone and unlock it, you're in for a surprise. Here's the bigger question, and it may be my ignorance so please be kind. Why do you want to unlock a TMO branded phone ASAP, if you are a TMO customer?
Unlock requirements
We provide mobile device unlock codes free within two business days (or provide further information about timing) for eligible devices.
https://support.t-mobile.com/docs/DOC-1588
Device eligibility is determined as follows:
The device must be a T-Mobile device.
The device must not be reported to T-Mobile as lost, stolen, or blocked.
The account associated with the device must not be canceled, and be in good standing.
You have requested no more than two mobile device unlock codes per line of service in the last 12 months.
The device must satisfy all the Postpaid or Pay in Advance (Prepaid) Unlocking terms outlined below.
T-Mobile may request proof of purchase or additional information in its discretion and certain other exceptions may apply.
Click to expand...
Click to collapse
No, I dont want to unlock it right away. In the future, I will travel out of the country. I will need to unlock it to use it when I'm out of the country. I'm just afraid that I cannot unlock them at all because I read some posts from Reddit. People said that T-mobile refuses to unlock their T-mobile phone purchasing from Samsung.com. And it is easier to re-sell it in the future if I need to
RyanSe7en said:
No, I dont want to unlock it right away. In the future, I will travel out of the country. I will need to unlock it to use it when I'm out of the country. I'm just afraid that I cannot unlock them at all because I read some posts from Reddit. People said that T-mobile refuses to unlock their T-mobile phone purchasing from Samsung.com. And it is easier to re-sell it in the future if I need to
Click to expand...
Click to collapse
I unlock them right away, cause I paid for my phone, I want it unlocked that's all... they shouldn't be locked anyways, for 900 to 1000 dollars, be for real, and then they want u to have it active for 40 days and paid off, one time they made me pay around 200 extra, I told them I gonna pay it off in 2 weeks, was waiting on my check, and paid 400, they send the unlock code, now its with the device unlock feature but not for the Note 4, the device unlock didn't come with that model.
I travel outside to the DR and use a local sim, not to get charged 20 cents a minute.
you can sell it for a few more dollars when selling it. tmobile phone r better for the frequencies handle almost all carriers internationally and US.
just be polite, tell them to add the imei if its from Samsung, just say they told me to call you, please I don't want to go through a runaround.. blah blah,,, but politeness will get u sooner most of the times...
Hi, I'm thinking about buying a locked T-Mobile Google Pixel 4 XL being from outside the US, and I'd like to check first with you guys what are my options yo unlock it. I've read here that if the owner Is a long-time owner they can request the phone to be unlocked, although this might not be the case with the person I'm planning to make the purchase with.
Is my only option to unlock it by buying a code (if that"s still a thing..) anyway, I would appreciate your help, thanks!
I contacted T-mobile directly because I do not have an account. The rep told me if I bought the pixel 4xl in the store I would still have to wait 40 days for an unlock code even though I am buying the phone outright.
Get the t-mobile app and chat with them. If you ask nicely they'll unlock it
If the phone is being financed through them then they will most likely refuse to unlock it.
Sent from my Pixel 4 XL using Tapatalk
I used Facebook messenger to contact TMobile. Mine is paid off but the rule is 2 payments and 40 days I think. 40 days is easily waived.
Thank you all, I can give it a try, however, will they help me even if I purchased it through eBay?
Took me about 6 or 7 Pixel 4XLs, ordering and returning via Care, TMOHelp, or a Supervisor from either. On the 12th (of February), i received my last and final Pixel 4XL, when i received it, i left it in the UPS Box, so the IMEI is yet to be active, and i owed FULL PRICE for the device, and i contacted the right Rep @ TMOHelp on Twitter to white list my IMEI, before i even activated or turned the device ON. The TMOHelp rep asked for the new IMEI and 5-10 minutes and he would try and work his "MagentaMagic" and i tried explaining, as long as he whitelists the correct IMEI, we wouldnt and shouldnt have any issue. He came back and said all went well, just turn the device on make sure I update the UNLOCK App and choose PERMANENT UNLOCK and there she was : T-Mobile Google Pixel 4XL Carrier Unlocked and awaiting fastboot instructions... Only took 6-7 Devices and a little over a Month!
TeeJay420 said:
Took me about 6 or 7 Pixel 4XLs, ordering and returning via Care, TMOHelp, or a Supervisor from either. On the 12th (of February), i received my last and final Pixel 4XL, when i received it, i left it in the UPS Box, so the IMEI is yet to be active, and i owed FULL PRICE for the device, and i contacted the right Rep @ TMOHelp on Twitter to white list my IMEI, before i even activated or turned the device ON. The TMOHelp rep asked for the new IMEI and 5-10 minutes and he would try and work his "MagentaMagic" and i tried explaining, as long as he whitelists the correct IMEI, we wouldnt and shouldnt have any issue. He came back and said all went well, just turn the device on make sure I update the UNLOCK App and choose PERMANENT UNLOCK and there she was : T-Mobile Google Pixel 4XL Carrier Unlocked and awaiting fastboot instructions... Only took 6-7 Devices and a little over a Month!
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@TMOHelp OR @TmobileHelp ?
*Edit* must be @TmobileHelp because @TMOHelp looks fake as hell.
mikepopo99 said:
Get the t-mobile app and chat with them. If you ask nicely they'll unlock it
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Yep, that what I did and the rep unlocked my phone even my phone is not paid off yet but the 40 days is a must.
Caltinpla said:
Yep, that what I did and the rep unlocked my phone even my phone is not paid off yet but the 40 days is a must.
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Mine was unlocked immediately (within 20 minutes) via the Twitter help. Once the rep white listed the IMEI it took about 10 minutes for the permanent unlock to show up. My device is not paid off, however I have had 6 lines on a business account with auto pay setup for over 2.5 years. I'm definitely thinking account longevity helps.
kdoggy said:
@TMOHelp OR @TmobileHelp ?
*Edit* must be @TmobileHelp because @TMOHelp looks fake as hell.
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https://twitter.com/TMobileHelp
CBMC said:
Mine was unlocked immediately (within 20 minutes) via the Twitter help. Once the rep white listed the IMEI it took about 10 minutes for the permanent unlock to show up. My device is not paid off, however I have 6 lines on a business account with auto pay setup.
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I used the chat option within the T-Mobile app and got it unlocked immediately after the phone reboot. He didn't even ask for the IMEI number but just the last 4 digits of the phone number of the phone to be unlocked.
He mentioned the phone must be active with T-Mobile service for at least 40 days, account in good standing, and been with them for a long time. So, it really depends on how and who you talk to to get it done!
Caltinpla said:
I used the chat option within the T-Mobile app and got it unlocked immediately after the phone reboot. He didn't even ask for the IMEI number but just the last 4 digits of the phone number of the phone to be unlocked.
He mentioned the phone must be active with T-Mobile service for at least 40 days, account in good standing, and been with them for a long time. So, it really depends on how and who you talk to to get it done!
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Yes. I think the length of time you are with them is the key factor. The guy on Twitter said as much.
Okay so I am in shock right now.
I'm a brand new T-Mobile customer, my phone is on a lease and I just got this Pixel 4 XL like 4 days ago.
My phone is fully SIM unlocked and I can verify that the OEM bootloader unlock is no longer greyed out and I've already checked it and it worked.
Originally when I asked I said hey I don't really have a good signal where I work can we unlock the phone so I can use a different sim when I'm at work and they told me I needed to pay off the phone and wait the 40 days.
I tried messaging them again and asking them to enable the dual SIM feature and they did. They asked why I needed it and when I told them they said sure no problem, they set my T-Mobile SIM to be an eSIM and then white listed my phone so I could use the T-Mobile unlock app so that I could use my AT&T SIM.
Sounds like the trick is to ask them to enable dual SIM mode due to signal carrier issues. I will say that the person that I was speaking to told me which type of tower I was connected to and that they could see that I had an extremely poor signal in that area and that there was probably nothing we could do to fix it. Basically they verified that I was in an area with a poor signal and then were like sure no problem!
The person helping me stayed right there on Twitter and walked me through the entire process until I had both SIMs functioning together.
Have my phone just over a week, tried and failed 2 times!
Finally, after third time chatted with T-Mobile through Twitter got my phone unlocked.
It depends who you talk to... Just keep trying!