Database Develop

Phone keeps rebooting

Hi,
I'm hoping someone here can give me some advice please.
I bought my son a new carrier unlocked HTC Sensation XL. It came with Android 2.3.5 (Gingerbread). For the first week it worked perfectly. A message popped up saying there was an update and did he want to install it. He left it on all night with Wi-Fi enabled. Next morning it said update successfully completed and to restart the phone (which he did).
The first most obvious thing he noticed was the interface had changed. I checked the settings and found it had updated to ICS 4.0.3. This is when the problems started. The phone began to restart over and over.
In desperation we tried removing the battery and doing a factory reset. It made no difference. Once the phone was on for about 20 seconds it would restart and not stop until we turned off the phone or the battery went dead.
We even tried the hard reset as suggested by HTC support but no change.
Any suggestions as to how we might fix this?
Is there any way we can get the phone to reset back to 2.3.5 or do we have to send it back to where we bought it from?
cheers

You can download suitable gb and ics roo and flash first back to gb and then to ics:
http://forum.xda-developers.com/showthread.php?t=2128104

AlluXX said:
You can download suitable gb and ics roo and flash first back to gb and then to ics:
http://forum.xda-developers.com/showthread.php?t=2128104
Click to expand...
Click to collapse
Would require rooting the phone and installing recovery? The phone is still under warranty but as it was bought online I was hoping not to have to send it back. At the moment it is still stock and I'd prefer not to to do anything that will void warranty.
cheers

heywheelie said:
Would require rooting the phone and installing recovery? The phone is still under warranty but as it was bought online I was hoping not to have to send it back. At the moment it is still stock and I'd prefer not to to do anything that will void warranty.
cheers
Click to expand...
Click to collapse
Nope... Just download compatible roo and flash it.
Maybe something just went wrong at your ics isntall..

AlluXX said:
Nope... Just download compatible roo and flash it.
Maybe something just went wrong at your ics isntall..
Click to expand...
Click to collapse
Sorry but I'm new at this. I know how to flash a ROM through CWM in recovery mode but no idea about how to do it is a completely stock phone.
Could you point me to how it is done please?
cheers

heywheelie said:
Sorry but I'm new at this. I know how to flash a ROM through CWM in recovery mode but no idea about how to do it is a completely stock phone.
Could you point me to how it is done please?
cheers
Click to expand...
Click to collapse
Well first of all you need to know what your cid is and download right ruu/stock rom.
Then just plug your phone in to computer when fully rebooted(usb-debug on) and run downloaded gingerbread exe.

AlluXX said:
Well first of all you need to know what your cid is and download right ruu/stock rom.
Then just plug your phone in to computer when fully rebooted(usb-debug on) and run downloaded gingerbread exe.
Click to expand...
Click to collapse
So I should get the Gingerbread RUU not the ICS?

heywheelie said:
So I should get the Gingerbread RUU not the ICS?
Click to expand...
Click to collapse
If you can find the right ones, download both.
Sent from my HTC Sensation XL with Beats Audio X315e using xda app-developers app

Exactly, first back to GB and then again update to ICS. Maybe you could use one of these to make it a bit easier.
http://forum.xda-developers.com/showthread.php?t=2093082
http://forum.xda-developers.com/showthread.php?t=1865265

Many thanks guys. I appreciate the help.
cheers

If you have debugging enabled just get adb for your computer, open command line, cd to the directory of adb the execute 'abd getvar cid' and get your cid, then go online and find the ruu that suits your cid and phone, the run it on windows and just follow the prompts!
And done!

[Q] Can't update (rooted HTC One)

Hi.
I am a bit stuck with something on my HTC and I thought I would try to get some answers here as people seem very knowledgeable!
I recently rooted my HTC One and everything was going well. Yesterday a message came through to my phone that there is an update available so i downloaded and tried to install. Unfortunately it will not unstall on my phone - it just goes into the mod recovery screen. Is there a way of installing the file via the custom mod recovery screen or am i missing something?
Thanks if anyone can offer any advice!

Thaicowman said:
Hi.
I am a bit stuck with something on my HTC and I thought I would try to get some answers here as people seem very knowledgeable!
I recently rooted my HTC One and everything was going well. Yesterday a message came through to my phone that there is an update available so i downloaded and tried to install. Unfortunately it will not unstall on my phone - it just goes into the mod recovery screen. Is there a way of installing the file via the custom mod recovery screen or am i missing something?
Thanks if anyone can offer any advice!
Click to expand...
Click to collapse
You need stock recovery to install official updates

I advise flash a custom rom, because is better then a rom stock with root!
And you can personalize it with mod and other, a lot of mod will not work

Guich said:
I advise flash a custom rom, because is better then a rom stock with root!
And you can personalize it with mod and other, a lot of mod will not work
Click to expand...
Click to collapse
Hi. Thanks for your quick responses. Can you tell me what custom rom you would recommend?
Thanks

Thaicowman said:
Hi. Thanks for your quick responses. Can you tell me what custom rom you would recommend?
Thanks
Click to expand...
Click to collapse
TrickDroid

[Q] Solved! [HELP!] Wifi & BT are not working...

after unlocking,rooting and installed custom recovery i installed a custom rom srom sense 5.
it didnt worked ,so i installed another custom rom the jmz sense 4+,it worked fine for me,also i was curious to install jmz kernel because as it says he could overclock up to 1.7 ghz ,things seems to work ok but i installed again the sense 5 srom,flashed the boot.img from jmz,i dont know why i did this then the wifi and bt stopped working for me...
any idea ?
Edit:
After relocking bootloader,flashing stock RUU everything is working normally and now im s-off and with sense 6 on my htc first !

astrit1995 said:
after unlocking,rooting and installed custom recovery i installed a custom rom srom sense 5.
it didnt worked ,so i installed another custom rom the jmz sense 4+,it worked fine for me,also i was curious to install jmz kernel because as it says he could overclock up to 1.7 ghz ,things seems to work ok but i installed again the sense 5 srom,flashed the boot.img from jmz,i dont know why i did this then the wifi and bt stopped working for me...
any idea ?
Edit:
After relocking bootloader,flashing stock RUU everything is working normally and now im s-off and with sense 6 on my htc first !
Click to expand...
Click to collapse
normally you flash any kernel and fix it
flash after reinstall rom!

Serupo said:
normally you flash any kernel and fix it
flash after reinstall rom!
Click to expand...
Click to collapse
Im afraid to reinstall it again because it can appears glitches again... And when i was on custom firmware i tried to recevert to stock kernel and it was the same thing,wifi & bt module didnt worked,now they both works on sense 6.0 4.1.2 jellybean,the only bug i have found is beats audio..i dont know ehat to do for it,but not a big deal,i love new look of os

Same issue
astrit1995 said:
Im afraid to reinstall it again because it can appears glitches again... And when i was on custom firmware i tried to recevert to stock kernel and it was the same thing,wifi & bt module didnt worked,now they both works on sense 6.0 4.1.2 jellybean,the only bug i have found is beats audio..i dont know ehat to do for it,but not a big deal,i love new look of os
Click to expand...
Click to collapse
Hello, i m facing same issue wifi isnt turning on after installing jmz rom on my htc first. Can u plz provide details what u have done to fix the issue. Keep in mind i m not much technical into android. Thanks
---------- Post added at 11:06 AM ---------- Previous post was at 10:57 AM ----------
sajid.qasmi said:
Hello, i m facing same issue wifi isnt turning on after installing jmz rom on my htc first. Can u plz provide details what u have done to fix the issue. Keep in mind i m not much technical into android. Thanks
Click to expand...
Click to collapse
Step by step guide needed. Thanks

sajid.qasmi said:
Hello, i m facing same issue wifi isnt turning on after installing jmz rom on my htc first. Can u plz provide details what u have done to fix the issue. Keep in mind i m not much technical into android. Thanks
---------- Post added at 11:06 AM ---------- Previous post was at 10:57 AM ----------
Step by step guide needed. Thanks
Click to expand...
Click to collapse
just wait a moment to find them and i will help you

restoring to stock
first of all you must know that this will wipe everything from your phone,so make a backup of personal data... you will need to download the RUU package which has the original stock firmware from this link:
http://www.androidruu.com/?developer=Myst
download this one because this can be s-off: RUU_MYST_UL_Cingular_US_1.08.502.1_Radio_1.15.40.00.13_2_10.64.40.33AL_release_316579_signed_2.exe
do you have installed the drivers and is your bootloader unlocked from htc dev?
of course it must be unlocked
1-reboot into bootloader
2-open cmd and type: fastboot oem lock
this will relock your bootloader so you can proceed to install the RUU (if you dont know fastboot comands ask me to send you the files and give you further instructions)
3-now its time to grab the rom.zip from RUU. run the file which you downloaded and i will tell you 2 ways to get the rom.zip
*the first one is to find it to temporary files,pres the windows key + R and type %temp% and there are to many folders,but in one of them you will find it
*the second one is from task manager,open RUU.exe and open taske manager (ctrl+shift+esc),go to applications,right click on ruu ,click on go to process,it will direct you to sth highlighted and again right click on it,click on open file location and here you are at the folder where is located rom.zip . copy it at the folder where you have fastboot.exe and close the RUU application
4-now is time to install the rom.zip,type in cmd:
fastboot oem rebootRUU
(the screen must show htc logo and a dark background)
5- the final step is flashing zip,type again in cmd:
fastboot flash zip rom.zip
(the cmd will show some automated scripts and after a couple of minutes your phone will be completly reverted to stock)
6-if you want to s-off and install a custom rom,first head up to htcdev.com to unlock your bootloader,download moonshine s-off for htc first and it will s-off your htc and root it,install a custom recovery and choose your favorite rom)
Sorry for my bad english,but im trying to do my best !
For any problem contact me !
If i helped you,press the thanks button

[Q] Videos dont' work anymore

Hi, I noticed that the video playback doesn't always work. For example if I try to play Facebook videos I get an error, same with YouTube. Sometimes even the video recording doesn't work! I tried to wipe System/Data/Cache/Internal Storage and re-install the firmware.
I'm now on 23.1.A.1.28 debloated by @moly82 .
I've Unlocked Bootloader.
Can someone help me? Thank you.

I got the exact same problem video´s stop working when i try to open them even in album/films and even youtube so anoying
help would be appreciated

BeWeard said:
I got the exact same problem video´s stop working when i try to open them even in album/films and even youtube so anoying
help would be appreciated
Click to expand...
Click to collapse
The new Video Update is kind of buggy atm, you can always downgrade by downloading the APK online and assuming you guys have Root access you can push it to system/priv-app/ and give rw-r-r permissions. Or you could uninstall the update in Settings>Apps therefore restoring the App to its factory version
New update doesn't change anything but name so downgrading won't hurt unless you prefer the name "Video" instead of "Movies"

I have the exact same problem gifs on relay for reddit also stop playing, a reboot fixes it temporarily but it always comes back, would love to know a permenant solution. Latest rooted stock.

Revontheus said:
The new Video Update is kind of buggy atm, you can always downgrade by downloading the APK online and assuming you guys have Root access you can push it to system/priv-app/ and give rw-r-r permissions. Or you could uninstall the update in Settings>Apps therefore restoring the App to its factory version
New update doesn't change anything but name so downgrading won't hurt unless you prefer the name "Video" instead of "Movies"
Click to expand...
Click to collapse
Thank you for the answer! I've installed a debloated version of the firmware. So I can't see Video app listed in the menu. Which is the exact name I should see in Setting->Apps?

Did this work and if so, what version did you use? Thanks.
Sent from my D5803 using XDA Free mobile app

I tried to push a couple of old versions to the system but after a couple of hours or a day later the problem came back. Does anyone have an idea what the culprit could be. Kernel maybe? Tried flashing other roms to no avail. Now I'm on 5.1.1 stock slim version. I have an unlocked bootloader btw without drm keys. (which I lost because i'm the stupid noob who didn't check his backup...)Anyone ideas?

koffiejunk said:
I tried to push a couple of old versions to the system but after a couple of hours or a day later the problem came back. Does anyone have an idea what the culprit could be. Kernel maybe? Tried flashing other roms to no avail. Now I'm on 5.1.1 stock slim version. I have an unlocked bootloader btw without drm keys. (which I lost because i'm the stupid noob who didn't check his backup...)Anyone ideas?
Click to expand...
Click to collapse
What firmware version and kernel are you on?

GethPrime said:
What firmware version and kernel are you on?
Click to expand...
Click to collapse
I,m on 23.4.A.0.546 with the Advanced Stock kernel for the same firmware.

koffiejunk said:
I,m on 23.4.A.0.546 with the Advanced Stock kernel for the same firmware.
Click to expand...
Click to collapse
Have you tried to restore to stock kernel? I'm on .546 at this moment and I've had no issues with video playback.

GethPrime said:
Have you tried to restore to stock kernel? I'm on .546 at this moment and I've had no issues with video playback.
Click to expand...
Click to collapse
As far as is know the problem started with the stock kernel. I then flashed this rom http://forum.xda-developers.com/z3-compact/development/d5803-23-2-1-62-slim-t3127115 and the Advanced kernel. Anyway, i will flash the stock kernel just to be sure. If that doesn't change anything can i try to restore it with Sony Companion and start over?

koffiejunk said:
As far as is know the problem started with the stock kernel. I then flashed this rom http://forum.xda-developers.com/z3-compact/development/d5803-23-2-1-62-slim-t3127115 and the Advanced kernel. Anyway, i will flash the stock kernel just to be sure. If that doesn't change anything can i try to restore it with Sony Companion and start over?
Click to expand...
Click to collapse
I would recommend that, but if it doesn't fix your issue I'm not sure what else can be done.

GethPrime said:
I would recommend that, but if it doesn't fix your issue I'm not sure what else can be done.
Click to expand...
Click to collapse
I figured that much.. It's a weird problem. It got me thinking it maybe hardware related. I will try the kernel end the restore and if it doesn't work i just have to live with it. Thank you very much for the help.

Sorry to revive this older thread, but did you find a solution to the issue? I am experiencing the very same problem on my Z2 phone with stock ROM + unlocked bootloader and root. I was suspecting a HW issue (maybe combined with unlocked BL), but there were few other users with same issue. I am going to place an order for Z3 compact and would hate to face the annoying "camera not available" or "video can't be played" messages again.

HELP i rooted my phone and now it doesn't work

Hello,
I rooted my phone and then i istalled a new ROM. The ROM had some problems so i removed it trough recovery mode ---> clean to istall a new ROM
After that i accidentally type on "factory reset" and now i can't use my phone (it only shows me the logo screen)
i tried to istall other ROM but they didn't work ( they caused non-stop rebooting in my device)
HTC desire 510
android version 4.4.3
Can someone help me please?

Have you tried to install the stock ROM on the device

hilton24 said:
Have you tried to install the stock ROM on the device
Click to expand...
Click to collapse
Thank you for answering,
Yes i tried but it doesn't work maybe i download a wrong zip file do you know where to download an other stock ROM file please?

NatashaJbl said:
Thank you for answering,
Yes i tried but it doesn't work maybe i download a wrong zip file do you know where to download an other stock ROM file please?
Click to expand...
Click to collapse
What carrier are you using? A lot of roms that are stock have to be a specific carrier... Why don't you try using CM11? Or is your phone 64 bit? Where are you from?

MrMike2182 said:
What carrier are you using? A lot of roms that are stock have to be a specific carrier... Why don't you try using CM11? Or is your phone 64 bit? Where are you from?
Click to expand...
Click to collapse
Im from Italy
Carrier: Vodafone
and my phone is 64 bit

NatashaJbl said:
Im from Italy
Carrier: Vodafone
and my phone is 64 bit
Click to expand...
Click to collapse
You should not be trying to put any of these roms on your phone since it's 64 bit and all of these roms on here are 32 bit... I think there is a stock rom somewhere on here that you can download to fix the phone but you need to make sure you have philz touch recovery installed first.

MrMike2182 said:
You should not be trying to put any of these roms on your phone since it's 64 bit and all of these roms on here are 32 bit... I think there is a stock rom somewhere on here that you can download to fix the phone but you need to make sure you have philz touch recovery installed first.
Click to expand...
Click to collapse
Ok thank u, yes i have the philz touch recovery n im looking for the stock ROM but i haven't found anything yet

NatashaJbl said:
Ok thank u, yes i have the philz touch recovery n im looking for the stock ROM but i haven't found anything yet
Click to expand...
Click to collapse
Here use this one Vodafone rom

Thanks for the file, It worked only for 1 hour then it crushed and reboot continuously. battery doesn't charge and the phone shows me a message telling me that i have a modified system so i can't update it

NatashaJbl said:
Thanks for the file, It worked only for 1 hour then it crushed and reboot continuously. battery doesn't charge and the phone shows me a message telling me that i have a modified system so i can't update it
Click to expand...
Click to collapse
All phones that have a rom or kernel that's not 100% stock is going to say modified... Go into recovery clear your caches which are the dalvic and cache and try to charge your phone while it's powered off... Don't try to do updates because you cannot ever get it to work since you installed philz touch recovery... That rom is the ONLY one available for your Vodafone there is no stock RUU to fix it I can't find one and neither could you so I would try your best make the rom I gave you work.

MrMike2182 said:
All phones that have a rom or kernel that's not 100% stock is going to say modified... Go into recovery clear your caches which are the dalvic and cache and try to charge your phone while it's powered off... Don't try to do updates because you cannot ever get it to work since you installed philz touch recovery... That rom is the ONLY one available for your Vodafone there is no stock RUU to fix it I can't find one and neither could you so I would try your best make the rom I gave you work.
Click to expand...
Click to collapse
I will do my best thank you very much

Is it working now?