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how do i get my 3g connection to work?

so i bought a unlocked phone on ebay bout a few months from now. i live in canada, also im in rogers network and everything works fine except my connection. i can only go 2g/edge speed but not 3g!! i have a t-mobile phone unlocked.. anybody know what i can do to get a 3g connection? do i need to install a new image or rom!!!!? please help

You may be out of luck on 3G. To the best of my knowledge, I believe Roger's 3G network runs on the 850 and 1900 MHz bands. However, the G1 runs on T-Mobile's 1700 and 2100 MHz bands. So Edge is the best you'll get (speed-wise).

TaurusBullba said:
You may be out of luck on 3G. To the best of my knowledge, I believe Roger's 3G network runs on the 850 and 1900 MHz bands. However, the G1 runs on T-Mobile's 1700 and 2100 MHz bands. So Edge is the best you'll get (speed-wise).
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Click to collapse
T-Mobile's rollout of UMTS in the US will focus on the 2100/1700 MHz bands, whereas UMTS coverage in Canada is being provided on the 850 MHz band of the Rogers Wireless network. I think 1900 was added later as well.
My HTC HD is edge (2G only). But I use a lot of WiFi when ever possible.

HTC One have T-Mobile hspa+?

Does the HTC One have hspa+ on T-Mobile? It doesn't have the 1700 band. I live in an area that doesn't have LTE but has hspa+ and hasn't refarmed the 1900 band so I would be stuck on 2g in this case?

Yes, you would be stuck with edge (2g) until the reframed network is live. Purchase the device from T-Mobile, it will have the 1700 band

mouzaihem said:
Yes, you would be stuck with edge (2g) until the reframed network is live. Purchase the device from T-Mobile, it will have the 1700 band
Click to expand...
Click to collapse
Yes, that's what I was asking. So the T-Mobile version of HTC One has the 1700 band and will work with hspa+? I can't find the specs for the t-mo version anywhere. I guess we'll know for sure when it actually comes out.

MrMinh said:
Yes, that's what I was asking. So the T-Mobile version of HTC One has the 1700 band and will work with hspa+? I can't find the specs for the t-mo version anywhere. I guess we'll know for sure when it actually comes out.
Click to expand...
Click to collapse
2G/2.5G - GSM/GPRS/EDGE:
850/900/1800/1900 MHz
3G - UMTS/ HSPA:
Europe/ Middle East/ Africa: : 900/1900/2100 MHz with HSDPA up to 42 Mbps
Asia: 850/900/1900/2100 MHz with HSDPA up to 42 Mbps
Canada/ Latin America: 850/1900/2100 MHz up to HSDPA 42 Mbps
T-Mobile (US): 850/ AWS/1900/2100 MHz with HSDPA up to 42 Mbps
AT&T: 850/1900/2100 MHz with HSDPA up to 21 Mbps
Sprint: 1900/2100 MHz with HSDPA up to 14.4 Mbps
3G - CDMA:
800/1900 MHz for Sprint
4G - LTE:
Europe/ Middle East/ Africa: 800/1800/2600 MHz
Asia: 1800/2600 MHz
T-Mobile (US)/ AT&T/ Canada/ Latin America: 700 MHz and AWS band
Sprint: 1900 MHz

MrMinh said:
Yes, that's what I was asking. So the T-Mobile version of HTC One has the 1700 band and will work with hspa+? I can't find the specs for the t-mo version anywhere. I guess we'll know for sure when it actually comes out.
Click to expand...
Click to collapse
Yes, it indeed will.

MrMinh said:
Does the HTC One have hspa+ on T-Mobile? It doesn't have the 1700 band. I live in an area that doesn't have LTE but has hspa+ and hasn't refarmed the 1900 band so I would be stuck on 2g in this case?
Click to expand...
Click to collapse
of course the tmobile version will have the 1700 band. why wouldnt they? they dont want people be on 2g speeds now...
You probably looked at the dev edition (which is a att version).

Problem with TMobile phone is the 32gb ;/
I would love to get my hands on 64gb HTC One but it doesn't have the hspa+ aka 1700 band
Now I have been told you might be able to flash a radio but it has yet to be confirmed whether this is really possible or not.
Sadly I will be force to buy a S4 because of this issue. Unless someone can confirm hspa+ radio can be flashed on Dev Edition

F9zSlavik said:
Problem with TMobile phone is the 32gb ;/
I would love to get my hands on 64gb HTC One but it doesn't have the hspa+ aka 1700 band
Now I have been told you might be able to flash a radio but it has yet to be confirmed whether this is really possible or not.
Sadly I will be force to buy a S4 because of this issue. Unless someone can confirm hspa+ radio can be flashed on Dev Edition
Click to expand...
Click to collapse
I really hope someone creates a mod to Enable the Tmobile AWS band on the Unlocked HTC One, similiar to what they did for the ATT Galaxy Note 2. These high end phones have the hardware to work on the the various gsm frequencies, but they come disabled. Someone was able to figure it out on the galaxy note 2, but I have been searching and I don't see anyone working on a similiar solution for the HTC One. I guess time will tell. I've ordered an unlocked HTC One, and will test to see if I get 4g LTE in Chicago which is listed as a 1900 refarmed area. The consensus seems to be that if i'm in an area that does not have 4g lte i'll be reduced to 2g Edge speeds. This my friends...would suck donkey balls.

bboylito said:
I really hope someone creates a mod to Enable the Tmobile AWS band on the Unlocked HTC One, similiar to what they did for the ATT Galaxy Note 2. These high end phones have the hardware to work on the the various gsm frequencies, but they come disabled. Someone was able to figure it out on the galaxy note 2, but I have been searching and I don't see anyone working on a similiar solution for the HTC One. I guess time will tell. I've ordered an unlocked HTC One, and will test to see if I get 4g LTE in Chicago which is listed as a 1900 refarmed area. The consensus seems to be that if i'm in an area that does not have 4g lte i'll be reduced to 2g Edge speeds. This my friends...would suck donkey balls.
Click to expand...
Click to collapse
Same here. I ordered the unlocked ONE. I live in Houston which is refarmed 1900 also with lte. Had I known my dam phone would be delayed again I would have just waited for the tmobile version.

bboylito said:
I really hope someone creates a mod to Enable the Tmobile AWS band on the Unlocked HTC One, similiar to what they did for the ATT Galaxy Note 2. These high end phones have the hardware to work on the the various gsm frequencies, but they come disabled. Someone was able to figure it out on the galaxy note 2, but I have been searching and I don't see anyone working on a similiar solution for the HTC One. I guess time will tell. I've ordered an unlocked HTC One, and will test to see if I get 4g LTE in Chicago which is listed as a 1900 refarmed area. The consensus seems to be that if i'm in an area that does not have 4g lte i'll be reduced to 2g Edge speeds. This my friends...would suck donkey balls.
Click to expand...
Click to collapse
Your last statement about 4G LTE and 2G Edge speeds isn't necessarily true. I live in LA and we don't have LTE for T-mobile yet, however T-mobile has refarmed many of their towers around here to use the 1900MHz band so that you can get HSPA+ on phones that don't have 1700MHz support (like many AT&T phones and unlocked phones, like the HTC One Developer Edition). I received my HTC One Developer Edition today and drove around a bit here. While my phone doesn't have 1700MHz support, the screen still showed "H" for HSPA+ everywhere I went, and I tested speeds as high as around 9000kbps download. So being able to get 1900MHz HSPA+ is not tied directly to if an area has LTE or not.

Haven't seen anyone talk about GSM Sim ! Discuss away

HTC One on the Sprint seem to be a world phone. It does have a Sim Card slot available.
Most likely Sprint will be locking the sim on all US carriers and would allow you to call in to unlock the sim portion for international use. I wonder when they will allow you to do this? Iphone users usually need to wait 90 days (active account) in order to unlock the sim.
Let's hear who has done this in the next week or two.

I can confirm that the Sprint version is simlocked. I put my sim in and it said simlock activated contact customer care.
Sent from my SGH-T889 using xda premium

I know it has the unlock codes for PIN1/PUK1 on your account. Don't know about truly unlocking it.

This is pretty exciting. Where is the SIM slot on the phone? I can't find it in any of the pictures... is it hidden behind a button that pops up or something?
---------- Post added at 02:53 PM ---------- Previous post was at 02:51 PM ----------
Oh and nice avatar chazybaz

agent0014 said:
This is pretty exciting. Where is the SIM slot on the phone? I can't find it in any of the pictures... is it hidden behind a button that pops up or something?
---------- Post added at 02:53 PM ---------- Previous post was at 02:51 PM ----------
Oh and nice avatar chazybaz
Click to expand...
Click to collapse
It's on the left side towards the top. Funny thing is, the Sprint version doesn't come with a SIM removal tool.

eXplicit815 said:
Funny thing is, the Sprint version doesn't come with a SIM removal tool.
Click to expand...
Click to collapse
Who would have ever guessed? A pair of tweezers won't do the trick?
Sent from my GT-N8013 using Tapatalk 2

So once I call customer service to unlock, I should be able to buy a prepaid SIM in canada and just pop it in? I'd have a new number, but I'm fine with that. I just want to play ingress in Toronto LOL.

Still not sure what GSM bands it is capable of. It's been said elsewhere that it is just GSM 900/1800 capable.

It's not for GSM, but for LTE.
Please read the reviews.

eXplicit815 said:
It's on the left side towards the top. Funny thing is, the Sprint version doesn't come with a SIM removal tool.
Click to expand...
Click to collapse
I knew my old IPhone tools would come in handy someday.

Everytime a new device comes out we seem to have the same discussion about SIM cards.
When are we going to finally understand Sprint phones work out of a funky frequency that GMS carriers don't pick up. So no your SIM card won't work on this phone.
Sent from my HTC One using xda app-developers app

It has support for a couple of odd bands. Won't do you much use though.
Sent from my EVO using Tapatalk 4 Beta

It supports the most common euro bands...
Sent from my Nexus 10 using Tapatalk HD

the HTC ONE supports all GSM frequencies making it a world phone capable of using local SIM in other countries. Thanks.

kams01 said:
the HTC ONE supports all GSM frequencies making it a world phone capable of using local SIM in other countries. Thanks.
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Click to collapse
How sure are you about this ? Can you point us to an official link which confirms that?
Also is the gsm bands pre-unlocked for outside states use ?

dev997 said:
How sure are you about this ? Can you point us to an official link which confirms that?
Also is the gsm bands pre-unlocked for outside states use ?
Click to expand...
Click to collapse
http://www.htc.com/us/smartphones/htc-one/#specs
see the section about 2G/2.5G GSM:
"2G/2.5G - GSM/GPRS/EDGE:
850/900/1800/1900 MHz
3G - UMTS/ HSPA:
Europe/ Middle East/ Africa: 900/1900/2100 MHz with HSDPA up to 42 Mbps
Asia: 850/900/1900/2100 MHz with HSDPA up to 42 Mbps"
I am looking into the unlocked portion and will respond shortly.

kams01 said:
http://www.htc.com/us/smartphones/htc-one/#specs
see the section about 2G/2.5G GSM:
"2G/2.5G - GSM/GPRS/EDGE:
850/900/1800/1900 MHz
3G - UMTS/ HSPA:
Europe/ Middle East/ Africa: 900/1900/2100 MHz with HSDPA up to 42 Mbps
Asia: 850/900/1900/2100 MHz with HSDPA up to 42 Mbps"
I am looking into the unlocked portion and will respond shortly.
Click to expand...
Click to collapse
Unfortunately, I doubt that this applies to the Sprint version. The reason I say this is because generally if a device has the technical capability of operating on bands that are available in the US, it needs to be tested and approved by the FCC for those bands (even if the carrier distributing the phone doesn't operate on those frequencies). However, the One did not undergo such testing. Same holds true for the UMTS 1900 band. Therefore, from a GSM/UMTS perspective, it appears that the device is good mostly for roaming in Europe and some Asian countries (and even then, not perfectly since there some carriers which supplement UMTS service with UMTS 900, which apperantly the Sprint Variant doesn't do either). The ostensible lack of GSM 850 / GSM 1900 and UMTS 850, UMTS 900 and UMTS 1900 does mean that the phone will not GSM roam in most of the Western Hemiphere as well as certain countries/carriers in Asia unfortunately.

kams01 said:
http://www.htc.com/us/smartphones/htc-one/#specs
see the section about 2G/2.5G GSM:
"2G/2.5G - GSM/GPRS/EDGE:
850/900/1800/1900 MHz
3G - UMTS/ HSPA:
Europe/ Middle East/ Africa: 900/1900/2100 MHz with HSDPA up to 42 Mbps
Asia: 850/900/1900/2100 MHz with HSDPA up to 42 Mbps"
I am looking into the unlocked portion and will respond shortly.
Click to expand...
Click to collapse
Yeah that's not the sprint version there bud, that's the international version... Hence the lack of LTE mention... Ad other poster mentioned... Less the freq was tested during FCC testing..... Good luck getting it to work on a carrier that supports freq not tested at FCC testing when they tested the Sprint version.... Same can be said for the international version coming and working on sprint... Same as why the sprint one won't work on VZ LTE... Diff freq.
Sent from my EVO using Tapatalk 2

sgt. slaughter said:
Yeah that's not the sprint version there bud, that's the international version... Hence the lack of LTE mention... Ad other poster mentioned... Less the freq was tested during FCC testing..... Good luck getting it to work on a carrier that supports freq not tested at FCC testing when they tested the Sprint version.... Same can be said for the international version coming and working on sprint... Same as why the sprint one won't work on VZ LTE... Diff freq.
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
if you read closely, HTC is listing all common features on the phone, then splits it into carrier specific frequencies: All HTC ONE's support the 2G/2.5G frequencies for GSM, just like previously the Motorola Photon 4G and HTC Design 4G, iPhone 4S/5. the UMTS/HSPA then has some carrier specific limitations and then of course every LTE carrier has different frequencies, hence different SKU's for each carrier. I personally have used the HTC Design 4G abroad before without any issue. I hope this helps.
2G/2.5G - GSM/GPRS/EDGE:
850/900/1800/1900 MHz
3G - UMTS/ HSPA:
Europe/ Middle East/ Africa: 900/1900/2100 MHz with HSDPA up to 42 Mbps
Asia: 850/900/1900/2100 MHz with HSDPA up to 42 Mbps
Canada/ Latin America: 850/1900/2100 MHz up to HSDPA 42 Mbps
T-Mobile (US): 850/ AWS/1900/2100 MHz with HSDPA up to 42 Mbps
AT&T: 850/1900/2100 MHz with HSDPA up to 21 Mbps
Sprint: 1900/2100 MHz with HSDPA up to 14.4 Mbps
3G - CDMA:
800/1900 MHz for Sprint
4G - LTE:
Europe/ Middle East/ Africa: 800/1800/2600 MHz
Asia: 1800/2600 MHz
T-Mobile (US)/ AT&T/ Canada/ Latin America: 700 MHz and AWS band
Sprint: 1900 MHz

I bought a One the other day assuming I could use it with a pay as you go SIM from a canadian provider when I make my somewhat frequent trips to Toronto. Can someone absolutely confirm or deny that I'll be able to do that? If not, I might go the 14 day return policy route and return it :-/

3G on Sprint HTC ONE

I cant find any way to get 3g, i only get GSM, which sucks. these are the frequencies in my country for 3g 850 900 2100
any chance i can get it?
thanks in mind for helpers

maorsapir said:
I cant find any way to get 3g, i only get GSM, which sucks. these are the frequencies in my country for 3g 850 900 2100
any chance i can get it?
thanks in mind for helpers
Click to expand...
Click to collapse
The Sprint model can connect to the following frequencies (link):
2G/2.5G - GSM/GPRS/EDGE: 850/900/1800/1900 MHz
3G - UMTS/ HSPA: 1900/2100 MHz with HSPA+ up to 14.4 Mbps
3G - CDMA: 800/1900 MHz for Sprint
4G - LTE: Sprint: 1900 MHz
Click to expand...
Click to collapse
I'm assuming that when you say "3G," you're referring to HSPA and when you say "GSM," you mean 2G/EDGE. This means that the Sprint model can only connect to the 2100 MHz frequency in your country for 3G. I don't know how it works in your country, but in the US, some carriers only transmit on certain frequencies in some markets (areas). It may be that your carrier is not transmitting 2100 MHz in your area.
For example, in the US, T-Mobile transmits 3G on 1900 and 1700/2100 MHz. However, it doesn't do this everywhere in the country. In some areas, it will transmit 3G on all of those frequencies, but in other areas, it might only transmit on 1900 MHz because it doesn't have the license to transmit on 1700/2100 MHz in that specific area.
Basically, you need to find out if your carrier is actually transmitting 3G on 2100 MHz in your area. What country are you in and what carrier are you using, just out of curiosity?

subhumanderelict said:
The Sprint model can connect to the following frequencies
I'm assuming that when you say "3G," you're referring to HSPA and when you say "GSM," you mean 2G/EDGE. This means that the Sprint model can only connect to the 2100 MHz frequency in your country for 3G. I don't know how it works in your country, but in the US, some carriers only transmit on certain frequencies in some markets (areas). It may be that your carrier is not transmitting 2100 MHz in your area.
For example, in the US, T-Mobile transmits 3G on 1900 and 1700/2100 MHz. However, it doesn't do this everywhere in the country. In some areas, it will transmit 3G on all of those frequencies, but in other areas, it might only transmit on 1900 MHz because it doesn't have the license to transmit on 1700/2100 MHz in that specific area.
Basically, you need to find out if your carrier is actually transmitting 3G on 2100 MHz in your area. What country are you in and what carrier are you using, just out of curiosity?
Click to expand...
Click to collapse
thank you for ur response, and no i figured out what the frequencies are in my country, and they are listed above,
but either way i live in israel and my carrier is youphone which works on orange network.

maorsapir said:
I cant find any way to get 3g, i only get GSM, which sucks. these are the frequencies in my country for 3g 850 900 2100
any chance i can get it?
thanks in mind for helpers
Click to expand...
Click to collapse
I thought it was only indicator man. Mine even show Gsm icon but I got Hsdpa speed here in my country speed download about 800KB/s to 950KB/s
Sent from my HTCONE using XDA Premium 4 mobile app

monyozt said:
I thought it was only indicator man. Mine even show Gsm icon but I got Hsdpa speed here in my country speed download about 800KB/s to 950KB/s
Sent from my HTCONE using XDA Premium 4 mobile app
Click to expand...
Click to collapse
thats odd, ive seen youtube videos with sprint htc one showing the H and 3G Icon

maorsapir said:
thats odd, ive seen youtube videos with sprint htc one showing the H and 3G Icon
Click to expand...
Click to collapse
if yiu use GSM sim, indicator show GSM.. maybe on youtube use another cdma carriers. mine if use gsm sim show GSM, when use CDMA show 3G

[Q] Using American HTC One in Europe

Hello! I want to buy a HTC One from ebay and use it in Europe. Until now, when I bought from US, I chose either unlocked or from AT&T. Now, I'm not sure if there are any differences between US HTC One models. So, can anybody tell me if the One from Sprint would work in Europe? Ok. I've found out that the 2G bands would work after unlocking, but what about 3G and 4G? Thanks!

Check with your carrier and then compare the specs between the US and EU Ones to see which bands match up. I know in my case that Three UK would work for 3G using a DE One as Three use the 2100MHz band

EddyOS said:
Check with your carrier and then compare the specs between the US and EU Ones to see which bands match up. I know in my case that Three UK would work for 3G using a DE One as Three use the 2100MHz band
Click to expand...
Click to collapse
Phonearena shows that 2G and 3G are the same for all models, but for 4G it shows this:
2G Network GSM 850 / 900 / 1800 / 1900
3G Network HSDPA 850 / 900 / 1900 / 2100
4G Network LTE 800 / 1800 / 2600
LTE 1800 / 2600
LTE 1900 - for Sprint
LTE 700 / 850 / 1700 / 1900 / 2100 - for AT&T
LTE 700 / 1700 / 2100 - for T-Mobile
What does this mean? Does this mean that ALL HTC One phones have LTE 800 / 1800 / 2600? Why the next line says only LTE 1800 / 2600? Also, for example Sprint have LTE 1900, but also the other ones from above? I hope you can tell me this. Thank you!
PS: I need 800/900/1800/2600.

What SIM card are you putting going to use, e.g. from what carrier (Vodafone??)? Then compare their 2/3/4G bands and then check the specs for the different Ones available and see which is best for you (which is what I said before - it's not hard to understand)

EddyOS said:
What SIM card are you putting going to use, e.g. from what carrier (Vodafone??)? Then compare their 2/3/4G bands and then check the specs for the different Ones available and see which is best for you (which is what I said before - it's not hard to understand)
Click to expand...
Click to collapse
Maybe my english was not so good, but I'm not so stupid as you think. I know that I must compare their bands, but I don't know what are the specs for those phones. This is the reason why I wrote what gsmarena says about this phone. I think you didn't really read my previous post. I didn't find anywhere what are the bands for those models. I cannot explain better than in previous post.

OK, this is taken from HTCs website:
3G - UMTS/ HSPA:
Europe/ Middle East/ Africa: 900/1900/2100 MHz with HSPA+ up to 42 Mbps <--- This is the EU handset, 801n (m7_ul)
Asia: 850/900/1900/2100 MHz with HSPA+ up to 42 Mbps <--- This is the Asian handset, 801s (m7_ul) (probably)
Canada/ Latin America: 850/1900/2100 MHz up to HSPA+ 42 Mbps <--- This is the North American GSM handset, 801n (m7_wlj or m7_wlv)
T-Mobile (US): 850/ AWS/1900/2100 MHz with HSPA+ up to 42 Mbps <--- This is the T- Mobile handset, 801n (m7_wlj or m7_wlv)
AT&T: 850/1900/2100 MHz with HSPA+ up to 21 Mbps <--- This is the AT&T handset, 801n (m7_wlj or m7_wlv))
Sprint: 1900/2100 MHz with HSPA+ up to 14.4 Mbps <--- This is the Sprint handset, 801c (m7_wls)
So, you check what 3G band you network uses and see which phones support it

beny2 said:
Hello! I want to buy a HTC One from ebay and use it in Europe. Until now, when I bought from US, I chose either unlocked or from AT&T. Now, I'm not sure if there are any differences between US HTC One models. So, can anybody tell me if the One from Sprint would work in Europe? Ok. I've found out that the 2G bands would work after unlocking, but what about 3G and 4G? Thanks!
Click to expand...
Click to collapse
Helloknow of any one rom for htc sprint m7 801c work with all these bands 2G Network GSM 850/900/1800/1900
3G Network HSDPA 850/900/1900/2100
4G Network LTE 800/1800/2600
LTE 1800/2600 just bought one and I'm crazy for making it work in Spain. thank you very much.

jjfmsn said:
Helloknow of any one rom for htc sprint m7 801c work with all these bands 2G Network GSM 850/900/1800/1900
3G Network HSDPA 850/900/1900/2100
4G Network LTE 800/1800/2600
LTE 1800/2600 just bought one and I'm crazy for making it work in Spain. thank you very much.
Click to expand...
Click to collapse
Here is a datasheet on the Sprint HTC One. The operating bands are not rom dependent, it is the built in radio hardware. Check the datasheet if the bands you need are supported then it will work with any rom.