Hiya,
My Gear Live arrived today after shipping it overseas and I've got it plugged into my old gear 1 charger due to USA plug shipped but there's no sign of it charging, doesn't want to power on via the button either.
Ant ideas?
Sent from my SM-N9005
Pcmanrules said:
Hiya,
My Gear Live arrived today after shipping it overseas and I've got it plugged into my old gear 1 charger due to USA plug shipped but there's no sign of it charging, doesn't want to power on via the button either.
I have found not all USB cables will not charge my watch. Try a Charging Cable only with a different wall wart and see if it works. Good Luck
StevieJ
Click to expand...
Click to collapse
Hiya,
Tried several different cords and combinations on ports and wall adapters including the included one with an adapter, looks like i'll have to return it.
What should appear on the screen if it's charging? at the moment i get nothing.
My first Gear Live arrived DOA too....
Not a fan of quality control.
Got my second device, and it powered up had 65% battery life out of the box.
Sounds like you have the same issue.
AstroDigital said:
My first Gear Live arrived DOA too....
Not a fan of quality control.
Got my second device, and it powered up had 65% battery life out of the box.
Sounds like you have the same issue.
Click to expand...
Click to collapse
Yeah, I'm not holding out hope for Samsung NZ helping, so it's gonna cost a bit to send it back to the states for RMA.
I was soo excited when it arrived but no.
If you got it from Google they would provide return shipping of the defective watch.
The only thing is they actually ask you to go through the motion of purchasing a second watch, so if they do not get the original watch back they would charge you after I think 20 days.
Me I called them,
They emailed me the instructions, UPS label.
I clicked on the link ordered the replacement.
Taped up the original defective watch, used the supplied UPS label.
Dropped the box at UPS drop box location.
They sent out the replacement the same day.
The original defective watch arrived at Google in two days.
Got an email the cost of the replacement watch was completely refunded.
Got the new working watch in 3 days.
Now you being overseas may complicate things.
I know NZ does not use 110volts 60hz, the power could be an issue but I sound like you dealt with this issue before. (Can not see why the Gear adapter would not work) it should supply the same required 5v DC, USB is universal.
Pcmanrules said:
Yeah, I'm not holding out hope for Samsung NZ helping, so it's gonna cost a bit to send it back to the states for RMA.
I was soo excited when it arrived but no.
Click to expand...
Click to collapse
Was playing around with it and it turned on for a second and showed the logo, gonna leave it on charge, may just be completely flat after shipping for a while, took almost a month to receive it.
I saw a video on YouTube where the watch was already turned on out of the box. Maybe your are in the same situation, most likely due the delayed delivery.
Mine comes o 5 August in Romania, ordered from Google Play. Can I use the charger that comes with Gear Live with an adapter? I bought a Nexus 4 from US a year ago and I used it only with the adapter and original charger, no problems until now.
Pcmanrules said:
Hiya,
My Gear Live arrived today after shipping it overseas and I've got it plugged into my old gear 1 charger due to USA plug shipped but there's no sign of it charging, doesn't want to power on via the button either.
Ant ideas?
Sent from my SM-N9005
Click to expand...
Click to collapse
I have found that the Live does not like chargers that put out 2.1a. I've also found that 1a basic chargers are hit and miss.
I'm currently using a charger that puts out 1.8a and everything works perfectly.
Sent it back under warranty and have a new one on it's way, hope it's a good one.
I have run into the same thing. I had a Gear Live delivered last month and I didn't have time to unbox it until yesterday. It wouldn't turn on so I used the charger that came with it. When I plugged it into AC power it showed a battery charging indicator on the screen. I waiting until morning and it would not power on.
I have tried the following:
AC Power with original charger
AC Power with charger from another Gear Live (which works)
USB power from Desktop with both chargers
USB power from MBP with both chargers
USB power from 1 mA battery pack with original charger
USB power from 0.5 mA battery pack with original charger
Holding down the button for 3, 5, 10, 15, 30 seconds many different times
What am I missing?! I guess I might have to make a warranty claim at this point, but I was planning on giving it away as a prize at a big Android DevFest event tomorrow!
same problem here
i bought the watch in July
days ago i removed from the charger as usual to find that was dead
i try all sort of thing nothing happen
i need to call for warranty if not solution come in
AFor sure FIX
So many people have had this same problem including me, I have tried all the different ways posted if trying to fix this but I know that the only way that will for sure fix it guaranteed is this;
The problem is that the charging port does not make direct contact with the battery, it actually runs through the main board and then to the battery which is only connected by exposed contacts, in other words the battery is not actually plugged in, it's just one half of the watch sandwiched up against the other half containing the main board and all the other components.
To fix this problem of the watch not responding to the power button or to charging, you need to disconnect the battery from the main board, like isaid it is not actually plugged in so all you have to do is take the watch apart for aminute and put it back together. This will reinitiate the connection and it WILL start working again. If you go to ifixit.com there is a good teardown guide which is all you need. It is only four screws and than the only hard part is separating the two halves but that's it.
all good is working for me
thank you for your help
bda714 said:
So many people have had this same problem including me, I have tried all the different ways posted if trying to fix this but I know that the only way that will for sure fix it guaranteed is this;
The problem is that the charging port does not make direct contact with the battery, it actually runs through the main board and then to the battery which is only connected by exposed contacts, in other words the battery is not actually plugged in, it's just one half of the watch sandwiched up against the other half containing the main board and all the other components.
To fix this problem of the watch not responding to the power button or to charging, you need to disconnect the battery from the main board, like isaid it is not actually plugged in so all you have to do is take the watch apart for aminute and put it back together. This will reinitiate the connection and it WILL start working again. If you go to ifixit.com there is a good teardown guide which is all you need. It is only four screws and than the only hard part is separating the two halves but that's it.
Click to expand...
Click to collapse
Thank you so so much glad i found your post . Opened it closed and it powered on.
bda714 said:
So many people have had this same problem including me, I have tried all the different ways posted if trying to fix this but I know that the only way that will for sure fix it guaranteed is this;
The problem is that the charging port does not make direct contact with the battery, it actually runs through the main board and then to the battery which is only connected by exposed contacts, in other words the battery is not actually plugged in, it's just one half of the watch sandwiched up against the other half containing the main board and all the other components.
To fix this problem of the watch not responding to the power button or to charging, you need to disconnect the battery from the main board, like isaid it is not actually plugged in so all you have to do is take the watch apart for aminute and put it back together. This will reinitiate the connection and it WILL start working again. If you go to ifixit.com there is a good teardown guide which is all you need. It is only four screws and than the only hard part is separating the two halves but that's it.
Click to expand...
Click to collapse
Now is working ....
Thank you!
Related
I've seen several threads about this in the past month on other websites with no solutions so it seems to be a common issue.
The problem I'm having is that after not using my gear for a few days it refuses to charge or turn on. Not even a flicker when the charger is attached. Tried two different cords. Pins are clean and lined up. Left it plugged in overnight several times. Anyone else having or had this issue? Thanks
I don't have an answer for the problem at hand but I would like to stay updated with this thread. I'm looking into getting one very soon.
53N7 FR0M M4 N073-3 V1A 7A9A7A7K
Had not heard of issue before. Did you try holding down power button for 10secs+?
Brendo said:
Had not heard of issue before. Did you try holding down power button for 10secs+?
Click to expand...
Click to collapse
Yes but since the unit is completely dead it has no effect
Here are some other threads where users are having the same issue:
http://forums.androidcentral.com/samsung-galaxy-gear-smartwatch/345647-gear-wont-power-charge.html
http://forums.androidcentral.com/sa...watch/348248-gear-watch-wont-charge-turn.html
http://forums.androidcentral.com/sa...watch/323132-galaxy-gear-will-not-charge.html
After trying a third cord for a Samsung blue tooth headset I finally got the gear to show it is charging and states 60% battery. Very strange. Tried turning it on and resetting it several times beforehand too so even though it had charge it was temporarily bricked. Hope this doesn't happen again
I had an similar experience the other day, the clock wouldn't start/charge or react to the power button. After i repeatedly tried to hold the powerbutton i finally rebooted. I suspect the gear was actually on, but that the system froze. Was about to do the surgery to remove the battery to check when it booted up
sent from my carrier pidgeon
I recently had this issue with one of my gear.this problem comes when you leave you watch on and battery drains and you don't charge for couple of weeks.I think it has something to do motherboard.only way to fix this is to replace battery which has juice in it.that's how I got mine working.I replaced the battery from my working watch and it started working and the dead battery I took out put in my other watch also started charging and working.this is a factory defect and Samsung should replace it free lifetime of watch instead of one year.
FIX
bladerealm124 said:
I've seen several threads about this in the past month on other websites with no solutions so it seems to be a common issue.
The problem I'm having is that after not using my gear for a few days it refuses to charge or turn on. Not even a flicker when the charger is attached. Tried two different cords. Pins are clean and lined up. Left it plugged in overnight several times. Anyone else having or had this issue? Thanks
Click to expand...
Click to collapse
I found that if you take the Galaxy Gear apart and disconnect the power from the motherboard then plug back in and put the gear back together has got them to turn back on almost every time just give it a charge for a few minutes. This will fix it as long as the issue was not due to rooting to trying to put a custom ROM on the Gear. There is a few videos on YouTube that can help you take it apart.
- I work for Samsung experience shop and i have run into this issue often and just about every time this has fixed it.
- sorry for late response hope your back in the business with the Gear.
I've had this issue with wall chargers and did some reading online. Someone suggested to plug it into a computer/laptop usb port.
I plugged it into the laptop and walked away and guess what? It's charging. I tried many different chargers varying in ratings but nothing worked
Try leaving it plugged into the pc for a good while. After two days of trying various chargers, my gear is back up and running
Had this issue as well. I tried a series of taps to the power button followed by a hold and it eventually turned on and has been working fine since.
tap - hold
tap tap - hold
tap tap tap - hold
eventually it will come on, i cant remember how many taps it was when it finally reset.
Hi had this issue also spent 3 hours trying to figure it out as had just got gear out of its box at very first plugging charger in a quick image appeared on screen then off after that nothing. Eventually being as carefully as possible while gear was in charging dock still plugged in i opened the lid not once did i move gear off contacts but did give sight wiggle then it came to life appears to me its a docking problem of some sort. of course I DON'T RECOMMEND opening lid while charging but thought id pass on what i figured out do at your own risk, I hope this helps others with this issue
Thanx
robfarley772 said:
I found that if you take the Galaxy Gear apart and disconnect the power from the motherboard then plug back in and put the gear back together has got them to turn back on almost every time just give it a charge for a few minutes. This will fix it as long as the issue was not due to rooting to trying to put a custom ROM on the Gear. There is a few videos on YouTube that can help you take it apart.
- I work for Samsung experience shop and i have run into this issue often and just about every time this has fixed it.
- sorry for late response hope your back in the business with the Gear.
Click to expand...
Click to collapse
I was suffering from this issue for days.. Finally made it.. Thank you buddy... Now working like charm!
Gear Watch Charging FIXED!
Thanks to this thread I am very happy!
Just bought a 2nd hand Gear Watch at auction. No idea about how they work and wondered why it wouldn't switch on or respond when charging. Just a black screen regardless of which charger or cable was connected. Read above about disconnecting the power from the motherboard so watched this youtube video on tear down ( won't let me post the full link but this is the video number... v=5WzGC0786U0 )
Luckily had a small 'star' toolset available. Pulled the watch apart... disconnected the power...reconnected the power...reassembled the watch... plugged into the charger and voila! Instantly showed up on the screen with an orange timer and then went black (held my breath) then came on with the battery symbol with 0% charge. Looking at it as I write...touched the screen and now has 10% charge (only been about 5 minutes).
Looking forward to playing with it when fully charged Thank you to the contributors to this thread. I thought I'd been ripped off...but now it seems I'm the one who has scored a working Gear Watch for £20 )))
mine started working on its own... strangely enough.
taking the advice from this thread, i looked into alternate ways to get my Galaxy Gear up and running. I tried cleaning the metal tabs that connect, tried opening the holster while it was plugged in, nothing. i didn't have a star kit to take it apart, so i left it on the charger while i could go find one. thing is, i completely forgot about it, since i've got the Gear 2 for my S5. i was cleaning around my desk and bumped into the gear which fell over and showed that it was at 100% charged capacity. beforehand, it was completely dead, despite the fact that i left it on the charger for a solid 24 hours and no response. maybe it just needed a little more time on there, who knows. but i powered it on, and it's fully functioning. the only drawback is that it needs a factory reset since it was without power for so long. i could connect it as an accessory to my S5, but i couldn't use it in the place of my Gear 2 as it's been rooted/running a _null ROM, and the Gear Manager software has been updated a few times. i'm going to factory reset it and pair it with my Note 3, and see if _null has an updated version of his ROM out there. but i figured i'd let someone know my experience in case it might help in some way.
Fixed it !
terryzzz said:
Thanks to this thread I am very happy!
Just bought a 2nd hand Gear Watch at auction. No idea about how they work and wondered why it wouldn't switch on or respond when charging. Just a black screen regardless of which charger or cable was connected. Read above about disconnecting the power from the motherboard so watched this youtube video on tear down ( won't let me post the full link but this is the video number... v=5WzGC0786U0 )
Luckily had a small 'star' toolset available. Pulled the watch apart... disconnected the power...reconnected the power...reassembled the watch... plugged into the charger and voila! Instantly showed up on the screen with an orange timer and then went black (held my breath) then came on with the battery symbol with 0% charge. Looking at it as I write...touched the screen and now has 10% charge (only been about 5 minutes).
Looking forward to playing with it when fully charged Thank you to the contributors to this thread. I thought I'd been ripped off...but now it seems I'm the one who has scored a working Gear Watch for £20 )))
Click to expand...
Click to collapse
Just to share my experience, I left my gear about 2 months discharged, today I tried to charge it and nothing. I tried everything, clean, connect, disconnect etc, so, I pulled the watch apart and disconnected the power etc and everything is working fine now, charging as usual.
Here's what worked for me
I read on another site to try a piece of paper folded and put next to the on button so when the charging cradle is snapped closed it pushes it down. I just tried it and after many days of a dead gear watch....ta da! Success. Now it's on and charging. Take the paper out once it starts to reboot otherwise it will just cycle over and over. Hope this helps someone else. It's tricky to fit just right...i folded a tiny piece of post it note ...good luck. Penelope
ph00ny said:
I've had this issue with wall chargers and did some reading online. Someone suggested to plug it into a computer/laptop usb port.
I plugged it into the laptop and walked away and guess what? It's charging. I tried many different chargers varying in ratings but nothing worked
Try leaving it plugged into the pc for a good while. After two days of trying various chargers, my gear is back up and running
Click to expand...
Click to collapse
I had the same problem: the gear is dead and not charging with a wall charger after leaving the gear for more than 1 month unused. I followed ph00ny's advice and tried to charge it via usb and it immediately started to charge. So before taking it apart I suggest try it out with usb charger.
Cheers
Stopped my gear update by shutting off my phone and now gear wont power on
I have been trying everything to get it to turn on.... (holding down the power button, tap and hold, charging with USB) nothing is working. Don't have a star driver to open it up, but may have to invest in one.
Anyone have the same issue? This is driving me crazy!
Galaxy gear charging
itisagoodname said:
Had this issue as well. I tried a series of taps to the power button followed by a hold and it eventually turned on and has been working fine since.
tap - hold
tap tap - hold
tap tap tap - hold
eventually it will come on, i cant remember how many taps it was when it finally reset.
Click to expand...
Click to collapse
Bingooooooo, It's paradoxal All you have to do when the battery is left drained for a couple of days is to start charging on a Laptop or a desktop with a s4 usb cord for about 10 mn then you continue charge if you like with à wall charger
Regards
tarhounir said:
Bingooooooo, It's paradoxal All you have to do when the battery is left drained for a couple of days is to start charging on a Laptop or a desktop with a s4 usb cord for about 10 mn then you continue charge if you like with à wall charger
Regards
Click to expand...
Click to collapse
Oddly enough this is nothing but the truth. Funny enough. I lost my charger dock thingamajig recently and not one hour ago i started making my own out of a 2x4, and a few bits laying around. Was sad to see gear wouldnt charge or boot. tried different chargers and nothing. I read everything and saw this and didnt think to try as im only running two wires to charge my gear, as those with homemade chargers know. Plugged it into a laptop and boom. charging... please someone explain to me the theory behind this. and dont say the current as i even tried 500ma and 250ma chargers to no avail. how does a pc usb magically do it without data lines connected.... so confused..
I have checked out the other older help threads from ~Jan, none seem to work.
The problem is the gear died, I didn't have the charger as I was on a trip around the end of March. I haven't chraged it since as I could not order a charger because I was on a trip! I'm back now, ordered a replacement charger and the gear will not charge.
The gear will occasionally on plug-in display a hourglass and a loading circle, but then go away shortly thereafter. Then it sits like a brick and won't show any signs of life.
Any help is appreciated!
Xeon.Jamal said:
I have checked out the other older help threads from ~Jan, none seem to work.
The problem is the gear died, I didn't have the charger as I was on a trip around the end of March. I haven't chraged it since as I could not order a charger because I was on a trip! I'm back now, ordered a replacement charger and the gear will not charge.
The gear will occasionally on plug-in display a hourglass and a loading circle, but then go away shortly thereafter. Then it sits like a brick and won't show any signs of life.
Any help is appreciated!
Click to expand...
Click to collapse
You should check your cable - try different ones. Some of my cables dont work properly. (I fear the cat is using them to exercise her teeth on - I can see little holes). If possible, connect to a wall charger/high ampage charger - some USB chargers or cables or laptops - give out too tiny a current, and it might take a while to get anything out of it.
Hope you get it sorted.
While on the charger, try holding down the power button for 10 seconds and see if it resets. If not, plug the usb cable into a computer and see if it will kick into sync mode.
Sent from my SM-V7000 using Tapatalk
If you're saying you're using a replacement 'cradle', that may have something to do with it. I have read elsewhere that people have experienced issues (no charge, no nfc, no pairing) with replacement cradles. Try the original manufacturer's equipment if possible.
.werd.
Hi there, first post and I'm very grateful for anyone who reads/responds to this. Long time reader, ex-owner of nexus 4+5.
I'll try to list all symptoms and procedures I've tried here. I recently dropped my phone and smahed the screen - sent off to motorola repair center and it has now been fixed. It arrived in the post 2 hours ago, so I immediately plugged it in (usng the turbo charger).
As expected the battery icon came up, first the solid icon, then it moved on to the charging icon.
Half an hour later I checked it, it was still "charging" but not a drop of power had gone into it. So I tried a different cable with the turbo charger, a lower powered one. Exactly the same response.
When I tried to power the phone on with conventinal method, the screen went blank and no activity was evident.
So I managed to boot into bootloader by holding down power and volume down (i think) button while pluggin it in simultaneously. This worked.
I set up my phone, wifi, sim etc... but notice the batttery icon has not displayed any charge. I go into settings and the battery settings IS MISSING! As if the phone has no battery in it.
So I decide to plug it in via USB to my laptop, no response at all, not even a charging icon. Different cable, same again.
I'm wondering if anyone has any idea what the issue may be, as it's been away for 3 weeks being repaired and I can't afford another 3 weeks without this phone as I'm an android developer and need it to regularly test my apps.
Interesting enough, a piece of paper arrived with the repaired phone stating that a live call and a software update had been implemented on it in the workshop. Leading me to believe that it was fully functional after its repair.
Any ideasand I would be hugely grateful.
Thanks guys.
Just an update -
I've been on the phone to motorola, they are sending a jiffy bag and it's going back to the repair center. This time under warranty.
I'd really like a fix now though :/ although I've tried everything under the sun.
xeon48 said:
Hi there, first post and I'm very grateful for anyone who reads/responds to this. Long time reader, ex-owner of nexus 4+5.
I'll try to list all symptoms and procedures I've tried here. I recently dropped my phone and smahed the screen - sent off to motorola repair center and it has now been fixed. It arrived in the post 2 hours ago, so I immediately plugged it in (usng the turbo charger).
As expected the battery icon came up, first the solid icon, then it moved on to the charging icon.
Half an hour later I checked it, it was still "charging" but not a drop of power had gone into it. So I tried a different cable with the turbo charger, a lower powered one. Exactly the same response.
When I tried to power the phone on with conventinal method, the screen went blank and no activity was evident.
So I managed to boot into bootloader by holding down power and volume down (i think) button while pluggin it in simultaneously. This worked.
I set up my phone, wifi, sim etc... but notice the batttery icon has not displayed any charge. I go into settings and the battery settings IS MISSING! As if the phone has no battery in it.
So I decide to plug it in via USB to my laptop, no response at all, not even a charging icon. Different cable, same again.
I'm wondering if anyone has any idea what the issue may be, as it's been away for 3 weeks being repaired and I can't afford another 3 weeks without this phone as I'm an android developer and need it to regularly test my apps.
Interesting enough, a piece of paper arrived with the repaired phone stating that a live call and a software update had been implemented on it in the workshop. Leading me to believe that it was fully functional after its repair.
Any ideasand I would be hugely grateful.
Thanks guys.
Click to expand...
Click to collapse
It seems some hardware issue. As you've mentioned that charger is not helping then I should say, charging IC has some faults
SAW_JOK3R said:
It seems some hardware issue. As you've mentioned that charger is not helping then I should say, charging IC has some faults
Click to expand...
Click to collapse
It's in a jiffy bag ready to go back to SBE for repair. My case has been "escalated". All under warranty, thanks for the input. I think you're right it must be a hardware issue, I've tried everything to get it to work but the batter is basically not being recognised.
I'm more annoyed now at the fact I've paid £100 for a "repair", and will have to wait at least another week for this turnaround :/.
Wow, £100? Were you offered the Motorola insurance when you purchased your phone? I bought it because I wasn't sure if I could get insurance on my phone since it's not yet available with my carrier (Verizon).
rmanaka said:
Wow, £100? Were you offered the Motorola insurance when you purchased your phone? I bought it because I wasn't sure if I could get insurance on my phone since it's not yet available with my carrier (Verizon).
Click to expand...
Click to collapse
I thought £100 was quite reasonable for a new phone with a smashed screen, particularly one as large and high quality as the n6. Not to mention the digitiser being attached.
I'm in the uk, apparently moto care is only available in the US at the moment.
My insurance, once the phone is returned, will be in the form of a ludicrously heavy duty case with built in screen protector!
This isn't really a question, so much as just something that happened to me over the weekend. Take it for what it's worth I guess.
When I purchased my Edge, I also picked up a Verizon branded wireless charger, and Fast Car Charger, with some other stuff. The car charger didn't look exactly "new" when I opened it up, and sure enough only worked for about a week. Since I'm a half hour in the wrong directions to a corporate store, I just reverted back to my old normal car charger in the meantime. Everything else worked as expected, though the phone would get a little warmer if I was tethering and on the wireless charger. But nothing I would call unexpected.
Saturday, I managed to go past a corp store, and went in and had the charger exchanged. This one was definitely new, and a coiled one instead of a straight wire. Whatever, I prefer that anyway. Plugged it in, red light, good. Got home, and was on skype and saw my battery getting down to the 30%ish area, so I reached for my trusty Samsung charger and plugged it in. And whereas the Fast Charging would show up in the dropdown, this time it didn't. Just Charging, and 4 hours to full. Um... weird. I cranked the brightness down and turned on powersaving, and it still was dropping very steadily, which never happened before. I tried another cable, same result. "Normal" charging, but not able to keep up if the phone was actually in use. Tried another wall adapter, with combinations of either cable, same. Wireless WOULD keep up, barely, and the phone would get ridiculously hot after a few minutes. Plugged that new car charger in, red light charging, no Fast Charge though.
Tried a soft reboot, tried turning it off and let it charge all the way, nothing. So when I resigned myself to needing to try a factory reset on it, I plugged it into the computer to try to save off pictures. No go, computer won't recognize the phone, in any of the half dozen USB ports, and no matter what cable. The phone doesn't recognize a connection there either for transfer, no notification, just a trickle charge.
Ultimately, called into tech support, 56 minutes of basically rehashing everything I had done to ensure that I didn't miss any steps. I understand the need to go through the checklist but man, at the end of the list, don't try fishing online for other "options". I could tell, too, because they were reading word for word the same sites I had just spent an hour looking through. "Let's see... phone will charge faster with the phone powered off"... Really, Sherlock? Doesn't change the fact that it's not behaving normally. So they ordered up for a replacement device, which I'm awaiting confirmation of. And I have a feeling my lunch break will be calling back to verify, because this was at 8 O'clock last night, and here it is 2:30 in the afternoon and I have yet to get any information on the replacement. (EDIT: Sure enough 3 minutes after hitting post, I get the txt with the tracking number. Go figure.)
I'll also be sending the car charger to a friend of mine who works the corp store I got the phone at, sometime, so he can plug it into THEIR phones and test it. If it is in fact a problem with that charger that fried something in mine, I'm not about to plug it into another one of mine first. I've been very lucky with phones over the years, but it never changes the frustration when it DOES happen.
Same
I had a similar issue with my S6 Edge this past weekend. I tredi charging it with 2 different fast chargers and three other cables. It said charging and I would walk out of the room and within minutes, it was no longer charging.
My wife's edge charged just fine.
I called VZ and we walked through all the typical stuff. Finally, we did a "wipe cache" option on the boot screen (Hold Power and Home button Reset)
It worked.
Rep said there must have been some corrupted file that was screwing me up. I had just downloaded a game about an hour earlier from the app store. I deleted that for good measure. (though in fairness, no idea if that is what caused it-- but seems logical given that is the only change made since last charge)
Hmm odd. Usually charging issues are hardware related and I don't believe I've heard of a software action fixing it. Good for you though.
Very strange, I had the very same issue last night and today. Since I ordered mine online it was a bigger hassle especially considering the gold platinum variant is out of stock everywhere. they're sending me a new one and then I'll return this one does this week.
Wow I thought I was the only one with this issue. I also picked up a Verizon branded fast charger and now I can't even charge my phone with it since it'd just slow charge and whereas with the original charger would tell me normal charging but give me a time estimate of 2 hours from 70 percent.
Yeah, the replacement phone works fine, including with the fast car charger. Now it's been just shy of one month since getting the replacement phone, and I had the original about a month, so guess we'll see if it lasts, but I'm pretty confident it was a rare phone issue instead, and keeping my fingers crossed that this one continues going fine.
CharlzO_2000 said:
This isn't really a question, so much as just something that happened to me over the weekend. Take it for what it's worth I guess.
When I purchased my Edge, I also picked up a Verizon branded wireless charger, and Fast Car Charger, with some other stuff. The car charger didn't look exactly "new" when I opened it up, and sure enough only worked for about a week. Since I'm a half hour in the wrong directions to a corporate store, I just reverted back to my old normal car charger in the meantime. Everything else worked as expected, though the phone would get a little warmer if I was tethering and on the wireless charger. But nothing I would call unexpected.
Saturday, I managed to go past a corp store, and went in and had the charger exchanged. This one was definitely new, and a coiled one instead of a straight wire. Whatever, I prefer that anyway. Plugged it in, red light, good. Got home, and was on skype and saw my battery getting down to the 30%ish area, so I reached for my trusty Samsung charger and plugged it in. And whereas the Fast Charging would show up in the dropdown, this time it didn't. Just Charging, and 4 hours to full. Um... weird. I cranked the brightness down and turned on powersaving, and it still was dropping very steadily, which never happened before. I tried another cable, same result. "Normal" charging, but not able to keep up if the phone was actually in use. Tried another wall adapter, with combinations of either cable, same. Wireless WOULD keep up, barely, and the phone would get ridiculously hot after a few minutes. Plugged that new car charger in, red light charging, no Fast Charge though.
Tried a soft reboot, tried turning it off and let it charge all the way, nothing. So when I resigned myself to needing to try a factory reset on it, I plugged it into the computer to try to save off pictures. No go, computer won't recognize the phone, in any of the half dozen USB ports, and no matter what cable. The phone doesn't recognize a connection there either for transfer, no notification, just a trickle charge.
Ultimately, called into tech support, 56 minutes of basically rehashing everything I had done to ensure that I didn't miss any steps. I understand the need to go through the checklist but man, at the end of the list, don't try fishing online for other "options". I could tell, too, because they were reading word for word the same sites I had just spent an hour looking through. "Let's see... phone will charge faster with the phone powered off"... Really, Sherlock? Doesn't change the fact that it's not behaving normally. So they ordered up for a replacement device, which I'm awaiting confirmation of. And I have a feeling my lunch break will be calling back to verify, because this was at 8 O'clock last night, and here it is 2:30 in the afternoon and I have yet to get any information on the replacement. (EDIT: Sure enough 3 minutes after hitting post, I get the txt with the tracking number. Go figure.)
I'll also be sending the car charger to a friend of mine who works the corp store I got the phone at, sometime, so he can plug it into THEIR phones and test it. If it is in fact a problem with that charger that fried something in mine, I'm not about to plug it into another one of mine first. I've been very lucky with phones over the years, but it never changes the frustration when it DOES happen.
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I've sent my phone to Samsung and they fixed the problem changing the charging port, the battery and the fast charger.
Original Problem:
POWER - CHARGING ISSUES - PHONE BEEPS W/O BEING CONNECTED
Problem found:
IF/CHARGING PORT - FWT - INTERNAL BATTERY FAILURE - SIDE KEY FAILURE
Solution:
REPLACED COMPONENT
If you have any additional questions, please call us at 1-800-SAMSUNG
So my galaxy gear one did not turn on this morning! No idea why! Any idea what to do? Odin and kies won't find it. Is it possible to get it repaired and how much would something like that cost me!
klauspabst said:
So my galaxy gear one did not turn on this morning! No idea why! Any idea what to do? Odin and kies won't find it. Is it possible to get it repaired and how much would something like that cost me!
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Click to collapse
You need to charge it internally, This issue is mostly a battery problem, i had the same issue the Device it dead, or you can tell a store that the battery is dead, and if they can jump start it once again.
Just Charge it with Positive 1v and negative 1v cables to the pin sockets inside it, if you do not want to go do this, see if there is a Repair shop nearby.
Let me know if you need anymore help.
Regards
JonteStark74 said:
You need to charge it internally, This issue is mostly a battery problem, i had the same issue the Device it dead, or you can tell a store that the battery is dead, and if they can jump start it once again.
Just Charge it with Positive 1v and negative 1v cables to the pin sockets inside it, if you do not want to go do this, see if there is a Repair shop nearby.
Let me know if you need anymore help.
Regards
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Click to collapse
Can I buy or make me a cable like that?
Would it be ok if I cut a charging cable and switch the wires?
Plug it into a computer, somehow that works when my gear fully drains and wont charge with the normal charger
Mine went dead last week also, I've been researching threads and most say charging via USB from laptop or desktop (USB 2.0 seems to be preferred) will bring it back to life. I've also read about hair dryers being helpful. None of that worked for me.
I read earlier that separating the motherboard from the battery could be helpful. I just did that (literally 20 minutes ago) and while the screen isn't on, nor do I see any indication of charging, my computer let me know that a USB device was connected this time.
I'm leaving it sit overnight (I still haven't screwed the back back on yet) to see what happens.
Well I left it overnight and still no life. I've gone even further and completely removed the battery now and will leave it out of the watch for a while and reassemble it later tonight and then leave it overnight again fully assembled in the charger connected to my PC via USB.
Another day of charging via USB after completely removing the battery and still no sign of life. I think I'm giving up. The computer still recognizes something is attached but that's as far as I get.
klauspabst said:
Can I buy or make me a cable like that?
Click to expand...
Click to collapse
All you need is two telephone wires the same type you would typically use in the USB Cable and Insert on the two copper sockets inside
Let me know if you need anymore assistance.
Mine completely overnight and then I didn't feel like charging for a few days. After a few days I went to go charge it and I could not get it to charge. I tried roughly 5-6 different chargers/cables and all sorts of different usb ports on laptops, car chargers, and nothing work. In middle of moving I took my chromecast off of my tv and remembered it was a microusb charger. Plugged it into my watch cradle and it came back on.
Connect your gear watch to USB port on your Notebook , after 5 min open charging cradle , while pressing gear watch to charging cradle try to turn on watch from power button with plastic card. After several attempts gear watch will turn on , close charging cradle and continue charging.
It seems to me there is a problem with the battery. Maybe you battery is dead. You need to remove the battery from your watch and keep it in the sun light for 15 min then try to charge it. If it doesn't work properly then contact with service center.