Sending My M8 for Repair, Which option should I choose? - Sprint HTC One (M8)

Hi so basically my One M8 for Sprint is COMPLETELY BRICKED! The phone cannot be repaired as far as I know because it is not S-Off and I can only boot into boot loader.
Alright so here's the situation, I am going to setup a repair and my options are:
1. I send the phone in and they repair the phone.
2. I pay $20, ship my phone and after DIAGNOSTICS they send me a replacement phone NOT the original one.
3. I pay $30 BUT they ship me the phone first and can charge me full price if they reject my claim without my approval.
What do you guys think would be the best option? and what should I say is the reason I need the repair? Should I just say something like the speakers are not clear or the headphone jack doesn't work?
When I spoke with the rep it sounded like they are more concerned about any hardware defects rather than software but she did say any unauthorized software usage will result in denied repair.
Also, keep in mind the phone will only boot into BOOTLOADER and has the "Tampered" "Relocked" and "Security Warning" banner.
Thankyou.

YungMoola15 said:
Hi so basically my One M8 for Sprint is COMPLETELY BRICKED! The phone cannot be repaired as far as I know because it is not S-Off and I can only boot into boot loader.
Alright so here's the situation, I am going to setup a repair and my options are:
1. I send the phone in and they repair the phone.
2. I pay $20, ship my phone and after DIAGNOSTICS they send me a replacement phone NOT the original one.
3. I pay $30 BUT they ship me the phone first and can charge me full price if they reject my claim without my approval.
What do you guys think would be the best option? and what should I say is the reason I need the repair? Should I just say something like the speakers are not clear or the headphone jack doesn't work?
When I spoke with the rep it sounded like they are more concerned about any hardware defects rather than software but she did say any unauthorized software usage will result in denied repair.
Also, keep in mind the phone will only boot into BOOTLOADER and has the "Tampered" "Relocked" and "Security Warning" banner.
Thankyou.
Click to expand...
Click to collapse
If you can boot into the bootloader your m8 is NOT COMPLETELY BRICKED !..... you can try unlocking the bootloader again, reflashing a custom recovery and a rom.

He will need to pull the boot.img from the Rom since he is not s off.
Your phone is not bricked. By any chance did you do a backup before flashing a new Rom??
Sent from my HTC6525LVW using XDA Premium HD app

rider5512 said:
If you can boot into the bootloader your m8 is NOT COMPLETELY BRICKED !..... you can try unlocking the bootloader again, reflashing a custom recovery and a rom.
Click to expand...
Click to collapse
lucky_strike33 said:
He will need to pull the boot.img from the Rom since he is not s off.
Your phone is not bricked. By any chance did you do a backup before flashing a new Rom??
Sent from my HTC6525LVW using XDA Premium HD app
Click to expand...
Click to collapse
OMG You guys just gave me so much hope. If you one of you guys could please me I am willing to compensate for your time. I was an iPhone user previous to this so I am not too knowledgeable but I can definitely follow directions. I had a M7 a year ago and similar thing happened to it but I was able to fix it with the RUU but not this time.
If you guys could just look over my previous thread to give you an idea of whats going on i would much appreciate it.
http://forum.xda-developers.com/htc...-isnt-sprint-m8-factory-t2819981/post54300608

lucky_strike33 said:
He will need to pull the boot.img from the Rom since he is not s off.
Your phone is not bricked. By any chance did you do a backup before flashing a new Rom??
Sent from my HTC6525LVW using XDA Premium HD app
Click to expand...
Click to collapse
There are no backup. Please help me

YungMoola15 said:
There are no backup. Please help me
Click to expand...
Click to collapse
I believe there is a backup for you to use here : http://forum.xda-developers.com/showthread.php?t=2736048
The problem is you relocked the bootloader (as mentioned in your other post).
Have you try to get unlock_code from HTC ? I don't remember whether you can re-unlock the phone without a proper OS but worth a try.
What's your CID as I can't find it in other post.

YungMoola15 said:
There are no backup. Please help me
Click to expand...
Click to collapse
Go to this link here and find the link to the 1.54.651.10 RUU (do not do this if you updated to the most recent update that added WiFi calling or if you have a Harman/Kardon version. There are links to the HK RUU's at this same link). Follow the instructions listed at that link to run the RUU. Afterwards your phone should be working fine.
This thread here may also be useful to you.

ckpv5 said:
I believe there is a backup for you to use here : http://forum.xda-developers.com/showthread.php?t=2736048
The problem is you relocked the bootloader (as mentioned in your other post).
Have you try to get unlock_code from HTC ? I don't remember whether you can re-unlock the phone without a proper OS but worth a try.
What's your CID as I can't find it in other post.
Click to expand...
Click to collapse
Damn F, the bootloader was unlocked before and also had TWRP recovery. My dumbass unrooted it. Here is the info:

YungMoola15 said:
Damn F, the bootloader was unlocked before and also had TWRP recovery. My dumbass unrooted it. Here is the info:
Click to expand...
Click to collapse
Nothing showing

Magnum_Enforcer said:
Nothing showing
Click to expand...
Click to collapse
Magnum_Enforcer said:
Go to this link here and find the link to the 1.54.651.10 RUU (do not do this if you updated to the most recent update that added WiFi calling or if you have a Harman/Kardon version. There are links to the HK RUU's at this same link). Follow the instructions listed at that link to run the RUU. Afterwards your phone should be working fine.
This thread here may also be useful to you.
Click to expand...
Click to collapse
I am really sorry but I can't post right away because XDA hasn't approved me so I only post 5 minutes between.
Don't I have to S-off for the SD card method?
Here's the pic

YungMoola15 said:
I am really sorry but I can't post right away because XDA hasn't approved me so I only post 5 minutes between.
Don't I have to S-off for the SD card method?
Here's the pic
Click to expand...
Click to collapse
You shouldn't, no. But you can also run it from your PC. Hit the second link in my sig and scroll down to the RUU section. I have instructions posted there on how to run the RUU from your PC.

Magnum_Enforcer said:
You shouldn't, no. But you can also run it from your PC. Hit the second link in my sig and scroll down to the RUU section. I have instructions posted there on how to run the RUU from your PC.
Click to expand...
Click to collapse
Hi i am probably an idiot but is there a RUU for my phone? From the pic I uploaded do you know which ruu version I need? Since I am not S-off it has to be the exact version and the instruction you gave said:
"To run a RUU, simply download the RUU you wish to install to your PC, then connect your phone and PC via USB cable. Once connected, simply double-click the RUU file on your computer to start the installer, then follow the on-screen instructions. Normally, a RUU is run while the phone is booted to the OS but alternatively, can be run while the phone is connected to the computer via Fastboot USB mode. If your device is S-on you will need to relock your bootloader to run a RUU. Use the command "fastboot oem lock" to relock your bootloader (without quotation marks)."
But even after relocking my bootloader and using the 1.54.654.9 RUU .exe I get the error 131 on stage 1/7 Sending Signature. Please see the attached pics. BTW you don't know how much I appreciate your help and you will be compensated.

YungMoola15 said:
Hi i am probably an idiot but is there a RUU for my phone? From the pic I uploaded do you know which ruu version I need? Since I am not S-off it has to be the exact version and the instruction you gave said:
"To run a RUU, simply download the RUU you wish to install to your PC, then connect your phone and PC via USB cable. Once connected, simply double-click the RUU file on your computer to start the installer, then follow the on-screen instructions. Normally, a RUU is run while the phone is booted to the OS but alternatively, can be run while the phone is connected to the computer via Fastboot USB mode. If your device is S-on you will need to relock your bootloader to run a RUU. Use the command "fastboot oem lock" to relock your bootloader (without quotation marks)."
But even after relocking my bootloader and using the 1.54.654.9 RUU .exe I get the error 131 on stage 1/7 Sending Signature. Please see the attached pics. BTW you don't know how much I appreciate your help and you will be compensated.
Click to expand...
Click to collapse
Use the RUU for the 1.54.651.10 update as I previously mentioned. This update is newer than the current software version you have. You can upgrade while S-on, you just can't go backwards (unless you're S-off). The RUU can be found in this post along with installation instructions. Try the install method that's mentioned in the post and then if that doesn't work try the PC method. If using the PC method make sure you see "Fastboot USB" hightlighted in red above the bootloader menu screen prior to running the RUU. This means that your phone and PC are properly connected.
You may also find this guide useful.

Magnum_Enforcer said:
Use the RUU for the 1.54.651.10 update as I previously mentioned. This update is newer than the current software version you have. You can upgrade while S-on, you just can't go backwards (unless you're S-off). The RUU can be found in this post along with installation instructions. Try the install method that's mentioned in the post and then if that doesn't work try the PC method. If using the PC method make sure you see "Fastboot USB" hightlighted in red above the bootloader menu screen prior to running the RUU. This means that your phone and PC are properly connected.
You may also find this guide useful.
Click to expand...
Click to collapse
I am in the process of doing the SD Card method (Transferring the file) I will update you. Thank you so much for helping me I really appreciate it brother.

YungMoola15 said:
I am in the process of doing the SD Card method (Transferring the file) I will update you. Thank you so much for helping me I really appreciate it brother.
Click to expand...
Click to collapse
Glad to help. Use that method and disregard my instructions for using the PC method and you should be good to go.
I had to get some clarification from OMJ regarding that RUU. Just follow his instructions in his thread.

Magnum_Enforcer said:
Glad to help. Use that method and disregard my instructions for using the PC method and you should be good to go.
I had to get some clarification from OMJ regarding that RUU. Just follow his instructions in his thread.
Click to expand...
Click to collapse
DUDE YOU ARE A F$#KING LEGEND! I've had the phone for a week and finally today when I was ready to send it for warranty and list it on eBay you came to the rescue.

YungMoola15 said:
DUDE YOU ARE A F$#KING LEGEND! I've had the phone for a week and finally today when I was ready to send it for warranty and list it on eBay you came to the rescue.
Click to expand...
Click to collapse
Glad to help:good:

YungMoola15 said:
DUDE YOU ARE A F$#KING LEGEND! I've had the phone for a week and finally today when I was ready to send it for warranty and list it on eBay you came to the rescue.
Click to expand...
Click to collapse
You should have solved your problem earlier should you post this in correct device forum :silly:

Get the latest firmware RUU unlock bootloader fastboot reboot RUU make sure rename zip file to firmware.zip put in platform tools folder in sdk......once in bootloader type command fastboot oem rebootRUU .......phone will reboot with black screen and HTC logo.......type fastboot flash firmware firmware.zip let it's do it's thing....once done fastboot reboot should fix temp brick
Sent from my 831C using XDA Premium 4 mobile app

Related

Need to sned phone back for warranty, but need to lock bootlader, reflash recovery

OK, so my phone isnt charging unless i put the cord in a particular position in the phone. i used this method to "root" the phone http://forum.xda-developers.com/showthread.php?t=1337105 but i need to undo everything to be able to claim warranty. i have put the stock rom on but i need remove recovery (CWM) and relock the bootloader so that i can claim the warranty back
i know tc dev said that it voids the warranty, but there are many smart cookies out there who would know what to do, thanks
TaLEntZ96 said:
OK, so my phone isnt charging unless i put the cord in a particular position in the phone. i used this method to "root" the phone http://forum.xda-developers.com/showthread.php?t=1337105 but i need to undo everything to be able to claim warranty. i have put the stock rom on but i need remove recovery (CWM) and relock the bootloader so that i can claim the warranty back
i know tc dev said that it voids the warranty, but there are many smart cookies out there who would know what to do, thanks
Click to expand...
Click to collapse
Ok your gonna need to do a couple of things.
http://forum.xda-developers.com/showthread.php?t=1337105 you need a rooted ROM on your phone first.
then follow this http://forum.xda-developers.com/showthread.php?t=1373697 but of course don't do the revolutionary thing at the end, the reason I have asked to ROM again is the toolkit in the second post needs to be rooted to run.
This will take you back to Android 2.3.3, the fastboot menu also will have no trace of an unlocked boot loader as it will be relocked
slugger09 said:
Ok your gonna need to do a couple of things.
http://forum.xda-developers.com/showthread.php?t=1337105 you need a rooted ROM on your phone first.
then follow this http://forum.xda-developers.com/showthread.php?t=1373697 but of course don't do the revolutionary thing at the end, the reason I have asked to ROM again is the toolkit in the second post needs to be rooted to run.
This will take you back to Android 2.3.3, the fastboot menu also will have no trace of an unlocked boot loader as it will be relocked
Click to expand...
Click to collapse
WORKED GREAT! Thanks alot, as stock as stock can be
It'll show no trace at the moment but as soon as you accept the OTA update to 2.3.5 the fastboot menu will show a big red ***RELOCKED***
slugger09 said:
It'll show no trace at the moment but as soon as you accept the OTA update to 2.3.5 the fastboot menu will show a big red ***RELOCKED***
Click to expand...
Click to collapse
NOOOOO i alredy sent the phone! damn it! hopefully theyre dumb enough not to check... FARK!
reverse s/off
I can not for the life of me find clear instructions on how to return to s/on. i have it s/off but would like to have it on for warranty exchange purposes. thanks in advance for any help
jcharley said:
I can not for the life of me find clear instructions on how to return to s/on. i have it s/off but would like to have it on for warranty exchange purposes. thanks in advance for any help
Click to expand...
Click to collapse
If you are S-OFF using Revolutionary/AlphaRevX here is what you want:
http://forum.xda-developers.com/showpost.php?p=15732727&postcount=14
thanks for your quick reply but no i used HTC Amaze 4G JuopunutBear S-OFF with ControlBear & "Wire Trick"
jcharley said:
thanks for your quick reply but no i used HTC Amaze 4G JuopunutBear S-OFF with ControlBear & "Wire Trick"
Click to expand...
Click to collapse
Well you posted in the HTC Incredible S forum which uses a software/hboot based S-OFF solution.
It sounds like the method you used on your HTC device gave it permanent S-OFF, so I don't think there is anyway to turn it back to S-ON. But I suggest you post in the appropriate device forum for the HTC Amaze.

[Q] [UPDATE WITH SOLUTION] RUU 155 Error with HTC ONE Developer Edition

I am having an issue that I have not seen before and could not find any resolve thru XDA or Google. I am attempting to restore the 64G Developer Edition with the RUU from HTC Dev and I keep getting the 155 error. I even have attempted to install thru CWM the .zip. Still no avail.
I am currently rooted, and have CWM installed. The device is obviously Bootloader unlock. What I was able to find is that it possibly could be a issue that it is bootloader unlocked as some posts suggest to have you bootloader locked to install RUU, but that is obviosely not a posibility with the dev ed.
So what am I doing wrong, or what is the issue. I have confirmed that I was using the correct RUU.
Help Appreciated
UPDATE
Ok, I figured out how to avoid the RUU 155 error. It seems that HTC for some dumb reason, although for a unlocked developer edition, we still have to lock the bootloader to utilize the RUU. Here are the steps I have done.
Although it is straight forward and easy to do, issues could always arise. I do not take any responsibility if things go wrong. Educate yourself first before attempting anything. If you do not know what you are doing, then don't do it.
Before Starting.
Make sure you have the latest HTC Drivers. You can use hasoon2000 HTC All-In-One Toolkit to complete that. That can be found at HTC One All-In-One Toolkit
Get the appropriate RUU from HTC Dev
1. Lock your bootloader through by booting into hoot and then going into fastboot and issuing the command fasboot oem lock.
2. Once locked, reboot your system.
3. Open RUU and follow onscreen instructions.
Notice, this will delete all of the files on the system so do this on your own cognition
4. Let the RUU do its thing. If you get an error during the process, such as 152, simply try again. I had it happen once. The phone was stuck on the black HTC screen with four triangles with exclamation points in each corner. If this happens you will not be able to reboot your phone. Simply relaunch RUU and it should reinstall it. If you get error 155 again, then you have not re-locked your bootloader.
3.Once you have successfully reinstalled the rom, you have to register with the HTC Dev to re-unlock your bootloader if that is what you want. The easiest to do this I found was by using the HTC One All-In-One Toolkit. It is a great tool and will help you with majority of things that I have mentioned above, including locking your bootloader. Follow the steps on the toolkit and you'll be all set. The Toolkit can be found here HTC One All-In-One Toolkit
If you found this helpful, click thanks. Also hit thanks to hasoon2000 for creating the toolkit.
Gotta re lock your bootloader
fastboot oem lock
I got relock it even though it came unlocked? How would I unlock it again since I don't have the tokens from HTC development, or is the ruu gonna do that by itself.
Sent from my HTC One using Tapatalk 2
I was having same issues as OP. After using the lock command, the update got longer. The black HTC screen even got as far as a progress bar. Well I now got ERROR 152 saying I should get the correct RUU. I am sure I have the right one, because there is only ONE developer edition RUU file from htcdev.com
Problem now is, I have the black HTC screen with warning signs on each corner.
One thing I saw on a video is you are supposed to restore to the same version? I had updated OTA Z(1.29.1540.16) to the latest which I cant get an RUU for. The RUU available is 1.29.1540.3 no other available. What do I do now? HTC One Dev Edition stuck on black screen with warning signs on all corners.
All I can see now is a scren that says:
***TAMPERED***
***RELOCKED***
bunch of numbers and letters in green and
RUU in orange
schn1tt3r said:
I was having same issues as OP. After using the lock command, the update got longer. The black HTC screen even got as far as a progress bar. Well I now got ERROR 152 saying I should get the correct RUU. I am sure I have the right one, because there is only ONE developer edition RUU file from htcdev.com
Problem now is, I have the black HTC screen with warning signs on each corner.
One thing I saw on a video is you are supposed to restore to the same version? I had updated OTA to the latest which I cant get an RUU for. What do I do now? HTC One Dev Edition stuck on black screen with warning signs on all corners.
Click to expand...
Click to collapse
When I was doing it, the first time I got the 152 error. I simply just redid it and it accepted it on the second try. Trying relaunching RUU that you have and try the install again. That's at least how it worked with me.
Bosnazmaj said:
When I was doing it, the first time I got the 152 error. I simply just redid it and it accepted it on the second try. Trying relaunching RUU that you have and try the install again. That's at least how it worked with me.
Click to expand...
Click to collapse
Did you get that black HTC screen with warning signs on each corner? I am re-running the RUU, hope it works or I just lost $650.
EDIT: You used RUU_M7_UL_JB_50_BrightstarUS_WWE_1.29.1540.3.exe right? Were you already OTA updated? I wonder why htcdev web says BrightstarUS for the dev edition instead of something else...
EDIT2: Its on that black screen with loading thing again... still exclamation marks on every corner... hope this works or else it won't be a nice first experience with Android coming from iOS lol and I've jailbroken and tinkered on those devices for so long.
---------- Post added at 08:31 PM ---------- Previous post was at 08:21 PM ----------
Yeah 2nd attempt the same error 152. I just lost $650 right?
The green bar goes all the way to the end, it sends it all, but it doesnt reboot. It just gets error. What else can I try? Device isnt even 3 days old.
Did it a third time, after Updating Radio, thats where the error appears.
schn1tt3r said:
Did you get that black HTC screen with warning signs on each corner? I am re-running the RUU, hope it works or I just lost $650.
EDIT: You used RUU_M7_UL_JB_50_BrightstarUS_WWE_1.29.1540.3.exe right? Were you already OTA updated? I wonder why htcdev web says BrightstarUS for the dev edition instead of something else...
EDIT2: Its on that black screen with loading thing again... still exclamation marks on every corner... hope this works or else it won't be a nice first experience with Android coming from iOS lol and I've jailbroken and tinkered on those devices for so long.
---------- Post added at 08:31 PM ---------- Previous post was at 08:21 PM ----------
Yeah 2nd attempt the same error 152. I just lost $650 right?
The green bar goes all the way to the end, it sends it all, but it doesnt reboot. It just gets error. What else can I try? Device isnt even 3 days old.
Did it a third time, after Updating Radio, thats where the error appears.
Click to expand...
Click to collapse
What was the software version that it came with. Was it with the most recent one? I think 1.29.401.16 one?
Bosnazmaj said:
What was the software version that it came with. Was it with the most recent one? I think 1.29.401.16 one?
Click to expand...
Click to collapse
It came with the .3 and I did OTA to .16
The RUU you can get online from their web is only .3
===============================
Ok so... that black HTC screen accepts "fastboot" commands.
I downloaded the .ZIP version of the Developer Edition OS.
I went in command prompt, I typed
fastboot reboot-bootloader
fastboot oem rebootRUU
fastboot flash zip PN07IMG_M7_UL_JB_50_BrightstarUS_WWE_1.29.1540.3.zip
****GOT AN ERROR*****
Code:
FAILED (remote: 90 hboot pre-update! please flush image again immediately)
.... so again:
fastboot flash zip PN07IMG_M7_UL_JB_50_BrightstarUS_WWE_1.29.1540.3.zip
10 minutes later
fastboot reboot
Oh my was I happy to see the white HTC Startup.
I also have same phone de it shouldnt be tamperd relocked it should be only relocked
Sent from my HTC One using xda app-developers app
I find it funny now far Computer OS's have come and yet we always have to go back to good old DOS Command Prompt to fix things.
BTW, my phone now has bootloader RELOCKED due to the fastboot oem lock command, should I send the phone back just like that or unlock bootloader before sending it back?
I guess to Unlock bootloader again, I have to follow same instructions as if it were an AT&T version right? Did you UNLOCK yours again OP?
U sending it back to HTC?
Sent from my HTC One using Tapatalk 2
Bosnazmaj said:
U sending it back to HTC?
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
Yes, that is the reason I was doing all this restoring. I had ROOTed it to install AdAway. Ads is the only major drawback when compared to iOS (this is my first Android). When you see a gray image on my phone, there are 3 sort of water drops. Like between the touch screen and LCD.
Well, I am exchanging it actually. I like the HTC One a lot. It has a tiny gap, but I dont care about that much, the weird discoloration on the sceen, though, I do mind.
That makes sense.
Sent from my HTC One using Tapatalk 2
Bosnazmaj said:
I am having an issue that I have not seen before and could not find any resolve thru XDA or Google. I am attempting to restore the 64G Developer Edition with the RUU from HTC Dev and I keep getting the 155 error. I even have attempted to install thru CWM the .zip. Still no avail.
I am currently rooted, and have CWM installed. The device is obviously Bootloader unlock. What I was able to find is that it possibly could be a issue that it is bootloader unlocked as some posts suggest to have you bootloader locked to install RUU, but that is obviosely not a posibility with the dev ed.
So what am I doing wrong, or what is the issue. I have confirmed that I was using the correct RUU.
Help Appreciated
UPDATE
Ok, I figured out how to avoid the RUU 155 error. It seems that HTC for some dumb reason, although for a unlocked developer edition, we still have to lock the bootloader to utilize the RUU. Here are the steps I have done.
Although it is straight forward and easy to do, issues could always arise. I do not take any responsibility if things go wrong. Educate yourself first before attempting anything. If you do not know what you are doing, then don't do it.
Before Starting.
Make sure you have the latest HTC Drivers. You can use hasoon2000 HTC All-In-One Toolkit to complete that. That can be found at HTC One All-In-One Toolkit
Get the appropriate RUU from HTC Dev
1. Lock your bootloader through by booting into hoot and then going into fastboot and issuing the command fasboot oem lock.
2. Once locked, reboot your system.
3. Open RUU and follow onscreen instructions.
Notice, this will delete all of the files on the system so do this on your own cognition
4. Let the RUU do its thing. If you get an error during the process, such as 152, simply try again. I had it happen once. The phone was stuck on the black HTC screen with four triangles with exclamation points in each corner. If this happens you will not be able to reboot your phone. Simply relaunch RUU and it should reinstall it. If you get error 155 again, then you have not re-locked your bootloader.
3.Once you have successfully reinstalled the rom, you have to register with the HTC Dev to re-unlock your bootloader if that is what you want. The easiest to do this I found was by using the HTC One All-In-One Toolkit. It is a great tool and will help you with majority of things that I have mentioned above, including locking your bootloader. Follow the steps on the toolkit and you'll be all set. The Toolkit can be found here HTC One All-In-One Toolkit
If you found this helpful, click thanks. Also hit thanks to hasoon2000 for creating the toolkit.
Click to expand...
Click to collapse
Thank you. This was very helpful.
Glad I could help
Sent from my HTC One using Tapatalk 2
schn1tt3r said:
It came with the .3 and I did OTA to .16
The RUU you can get online from their web is only .3
===============================
Ok so... that black HTC screen accepts "fastboot" commands.
I downloaded the .ZIP version of the Developer Edition OS.
I went in command prompt, I typed
fastboot reboot-bootloader
fastboot oem rebootRUU
fastboot flash zip PN07IMG_M7_UL_JB_50_BrightstarUS_WWE_1.29.1540.3.zip
****GOT AN ERROR*****
Code:
FAILED (remote: 90 hboot pre-update! please flush image again immediately)
.... so again:
fastboot flash zip PN07IMG_M7_UL_JB_50_BrightstarUS_WWE_1.29.1540.3.zip
10 minutes later
fastboot reboot
Oh my was I happy to see the white HTC Startup.
Click to expand...
Click to collapse
THANK YOU MAN!!!!!!!! You just saved me. I had the same problem except I had OTA .17 and trying to flash .16. My device was all jacked up but it's back to original.
Bosnazmaj said:
I am having an issue that I have not seen before and could not find any resolve thru XDA or Google. I am attempting to restore the 64G Developer Edition with the RUU from HTC Dev and I keep getting the 155 error. I even have attempted to install thru CWM the .zip. Still no avail.
I am currently rooted, and have CWM installed. The device is obviously Bootloader unlock. What I was able to find is that it possibly could be a issue that it is bootloader unlocked as some posts suggest to have you bootloader locked to install RUU, but that is obviosely not a posibility with the dev ed.
So what am I doing wrong, or what is the issue. I have confirmed that I was using the correct RUU.
Help Appreciated
.........
Click to expand...
Click to collapse
Bosnazmaj - thank you for this wonderful write-up & knowledge. I have a Dev edition myself. Sometime ago, I got into charging issues. Initially, assuming it to be software issues, I thought I'd run the RUU. So, like you, I too figured out that I have to lock my bootloader. Ran the RUU....long story short, found out that I have to give my phone for repairs (turned out to be a hardware issue).
So, the point I am trying to make is that, if we unlock the bootloader, certain apps (like flashlight, sound recorder etc) seems to get deleted. While this, on it's own, might not sound too alarming....the problem is, if these apps are not present, then the OTA does not & will not get applied as the OTA says that these apps have to be present. I am not sure how to unlock the bootloader without losing any apps.
Any knowledge / information on this is MOST appreciated.
Actually I used titanium backup to back those apps that disappear during root before I unlocked anything. Then once I rooted and unlocked I just restored them back with titanium and all was fine. But in reality you don't want to so an ota when you are rooted as you might loose root.
Sent from my HTC One using Tapatalk 2
Can't you re-unlock the phone using following command without going through the HTCDev website mess?
Code:
fastboot oem unlock
Just a heads up. I was able to return to stock using the RUU without locking the bootloader. It took a while to figure it out.
I went from ARHD 31 to A stock rom (m7_stock_dev_1.29.1540.16_signed_052313.zip) found on an old thread, also had to find a stock recovery that would work (i think it was the one liked in the ARHD thread) and used the revone S-off method, then applied the latest RUU from the htc dev site .and it installed and the bootloader remained unlocked.
I had to get this thing ready for someone who bought it. They asked if i could return it to stock with S-off. It was a pain in the but, but got it working

Returning my phone rooted?

I have a warranty for my phone, and i recently called because the battery was faulty. They sent me a new phone, and now I have to send the old one back. I have ATT, and I live in the US. My old phone (the faulty one) was running ARHD 11.0, Rooted, Bootloader unlocked and what-not. Will ATT care if I send back a phone that is rooted?
Probably not, but since there's an RUU available I'd flash it.
If you can
gunnyman said:
Probably not, but since there's an RUU available I'd flash it.
If you can
Click to expand...
Click to collapse
What's an RUU?
I'd flash the RUU for AT&T then return it. :good:
Rom update utility. Look in the att dev section
Link Link Link Please
Sean6 said:
What's an RUU?
Click to expand...
Click to collapse
It's a Rom Update Utility and takes you back to the latest official firmware, ROM and radio. I used the one listed here http://forum.xda-developers.com/showthread.php?t=2207874 for AT&T. Look for the one named Cingular. If you've only unlocked bootloader, relock the bootloader, download the RUU and run the program :highfive:
igglesphilsfan said:
It's a Rom Update Utility and takes you back to the latest official firmware, ROM and radio. I used the one listed here http://forum.xda-developers.com/showthread.php?t=2207874 for AT&T. Look for the one named Cingular. If you've only unlocked bootloader, relock the bootloader, download the RUU and run the program :highfive:
Click to expand...
Click to collapse
Do i use the decrypted one? And Do i flash it just like I would flash a kernel?
Also, let me make sure:
I use my custom recovery to flash the RUU
Then re-lock bootloader?
No. Use the exe. Put phone to bootloader, connect to PC run the exe
Sean6 said:
Do i use the decrypted one? And Do i flash it just like I would flash a kernel?
Also, let me make sure:
I use my custom recovery to flash the RUU
Then re-lock bootloader?
Click to expand...
Click to collapse
No. You shouldn't flash via recovery. Download the RUU, relock the bootloader, connect the phone to PC via USB, and let the RUU do it's work. Make sure you read up on the thread but this is the one I used. I have an AT&T HTC One so I used this one RUU_M7_UL_JB_50_Cingular_1.26.502.12.exe
gunnyman said:
No. Use the exe. Put phone to bootloader, connect to PC run the exe
Click to expand...
Click to collapse
How do i "put the phone to bootloader"? So sorry I'm completely new, coming from an iphone
Sean6 said:
How do i "put the phone to bootloader"? So sorry I'm completely new, coming from an iphone
Click to expand...
Click to collapse
No problem, I used to be on xda a while back (Nexus S) and left for an iPhone 4s and 5 now I am back to an HTC One. You want to hold down power and down on volume. Phone should go into the bootloader. Make sure you relock the bootloader first or the RUU will fail every time. :fingers-crossed:
---------- Post added at 09:06 PM ---------- Previous post was at 09:00 PM ----------
Sean6 said:
How do i "put the phone to bootloader"? So sorry I'm completely new, coming from an iphone
Click to expand...
Click to collapse
Also the All in One toolkit that I used originally has an option to relock the bootloader. Here's the link http://forum.xda-developers.com/showthread.php?t=2242635. Follow the prompts and it should make restoring your phone to stock a breeze. :good:
igglesphilsfan said:
No problem, I used to be on xda a while back (Nexus S) and left for an iPhone 4s and 5 now I am back to an HTC One. You want to hold down power and down on volume. Phone should go into the bootloader. Make sure you relock the bootloader first or the RUU will fail every time. :fingers-crossed:
---------- Post added at 09:06 PM ---------- Previous post was at 09:00 PM ----------
Also the All in One toolkit that I used originally has an option to relock the bootloader. Here's the link http://forum.xda-developers.com/showthread.php?t=2242635. Follow the prompts and it should make restoring your phone to stock a breeze. :good:
Click to expand...
Click to collapse
Thanks! So I'll go ahead and use the toolkit to relock my bootloader. Do I have to do anything about my custom recovery?
Sean6 said:
Thanks! So I'll go ahead and use the toolkit to relock my bootloader. Do I have to do anything about my custom recovery?
Click to expand...
Click to collapse
You're welcome and nope. All credit goes to the developer of that awesome tool @hasoon2000. After relocking run the RUU and you should be golden.:victory:
I've been trying to get the Toolkit to work, and to relock my bootloader, do I have to go through steps 1-6 of the S-OFF section first?
Sean6 said:
I've been trying to get the Toolkit to work, and to relock my bootloader, do I have to go through steps 1-6 of the S-OFF section first?
Click to expand...
Click to collapse
Nope, just the relock bootloader part. Sorry working all day. Hopefully you got all that sorted out

[Q] help with sprint htc one

hi
i tried rooting my phone and somehow ended up messing up
now my phone only boots to bootloader... cant do factory reset (-it bring me back to bootloader)
it says "tampered,relocked" and sometimes "security warning"it seems i don't have software on it i looked up and people say i need to flash original software but my phone dose not mount as mass storage.. and even if it did i did not find the software please help !!!!
device:sprint htc one
Download the RUU from here http://www.htc.com/us/support/news.aspx?p_id=629&p_name=htc-one-sprint
Run it from your PC
i get error code 170
Did you re-lock your bootloader?
Yes - i think so
And it says relocked at the top
sammy6014 said:
Yes - i think so
And it says relocked at the top
Click to expand...
Click to collapse
When you get the error do you follow the instructions on how to fix it?
All it says is to make sure that its plugged in...
And it says fastboot usb on my phone screen....
sammy6014 said:
All it says is to make sure that its plugged in...
And it says fastboot usb on my phone screen....
Click to expand...
Click to collapse
install htc sync and remove after installation..it will leave correct drivers intact..try installing through RUU again
atulclassic said:
install htc sync and remove after installation..it will leave correct drivers intact..try installing through RUU again
Click to expand...
Click to collapse
still get error 170
Go to htcdev.com and follow the instructions to unlock your bootloader again. This will root the device. After that find one of the guides on here to flash a custom recover y and then flash a ROM
onelight17 said:
Go to htcdev.com and follow the instructions to unlock your bootloader again. This will root the device. After that find one of the guides on here to flash a custom recover y and then flash a ROM
Click to expand...
Click to collapse
on htcdev i get error 160
sammy6014 said:
on htcdev i get error 160
Click to expand...
Click to collapse
Where are you seeing that error? In the command prompt box?
i'm having trouble flashing the new viperone 3.5 ROM. I flash it and get stuck at the HTC screen, any help would be nice.

Unable to Flash Custom Rom using Hasson 2000's Tool on HTC one (M7)

Hello everyone,
I bought an HTC one off ebay, having in mind I would flash custom rom on the device which I prefer for obvious reasons. But each time I open Hasson2000 Tool to get ID token I get this error in command prompt below:
*daemon not running. starting it now on port 5037 *
*daemon started successfully *
'error: device offline
I have tried searching for solutions but I cant get one to actually fix my own issue, I do know the HTC bootloader has been unlocked and rooted because I can boot to bootloader menu, boot to recovery mode and on top on the screen it says *****TAMPERED***** just below it says ***UNLOCKED*** I figured the previous owner tried locking bootloader before selling it off.
I noticed other commands dont work like reboot device on the tool probably because of that error or my htc is not recognised am not sure. am running Windows 8.1 Pro on my laptop.
What I have done so far
Rebooted phone several times
Rebooted my laptop several times
Unplugged and plugged in usb cable
Used different usb ports it recognises my htc because I can view my SD card or transfer files between laptop and phone.
Please guys I neeed your help with this, thanks.
WOW over 52 views and not a single reply thanks heart breaking
Infoseye said:
WOW over 52 views and not a single reply thanks heart breaking
Click to expand...
Click to collapse
try this
first relock the bootloader
"fastboot oem lock"
and then go to htcdev.com/bootloader and follow the steps to unlock it again
Boachti said:
try this
first relock the bootloader
"fastboot oem lock"
and then go to htcdev.com/bootloader and follow the steps to unlock it again
Click to expand...
Click to collapse
Okay I will give it a try and tell you the out come.
Infoseye said:
Okay I will give it a try and tell you the out come.
Click to expand...
Click to collapse
ok
Boachti said:
ok
Click to expand...
Click to collapse
Okay I have locked and relocked Bootloader, installed custom recovery. So what do I do now?
I got an OTA update from HTC for WIFI fix, I could not update via recovery it gave an error is it because the bootloader is locked?
Am on Kitkat 4.4.2, S-ON,TWRP,4.19.401.9, HTC_001 please how do I just restore it to original HTC stock not custom ROM?
Infoseye said:
I got an OTA update from HTC for WIFI fix, I could not update via recovery it gave an error is it because the bootloader is locked?
Click to expand...
Click to collapse
now unlock it again
go to htcdev.com/bootloader
Boachti said:
now unlock it again
go to htcdev.com/bootloader
Click to expand...
Click to collapse
I have unlocked it again its now unlocked, right now I just want to go back to original stock so that I can get updates official updates from HTC but unfortunately I dont have a copy of stock rom since I bought it off ebay already rooted.
Infoseye said:
I have unlocked it again its now unlocked, right now I just want to go back to original stock so that I can get updates official updates from HTC but unfortunately I dont have a copy of stock rom since I bought it off ebay already rooted.
Click to expand...
Click to collapse
Depending on the carrier the device was made for and the one you use, OTA updates may not be an option. If it is a carrier device then updates will be pushed OTA from the OG carrier. IF you use a different carrier then you wont get OTA. And to be honest they are over rated and cause more issues then anything else.
zelendel said:
Depending on the carrier the device was made for and the one you use, OTA updates may not be an option. If it is a carrier device then updates will be pushed OTA from the OG carrier. IF you use a different carrier then you wont get OTA. And to be honest they are over rated and cause more issues then anything else.
Click to expand...
Click to collapse
Its unbranded HTC One unlocked its not locked to any carrier, so are you saying I cant go back to a stock or use a nand backup from this forum. I have found alot of topics but the procedures are abit confusing can you direct me a link or thread that can directing on how to flash a custom rom on my HTC?
Infoseye said:
Hello everyone,
I bought an HTC one off ebay, having in mind I would flash custom rom on the device which I prefer for obvious reasons. But each time I open Hasson2000 Tool to get ID token I get this error in command prompt below:
*daemon not running. starting it now on port 5037 *
*daemon started successfully *
'error: device offline
I have tried searching for solutions but I cant get one to actually fix my own issue, I do know the HTC bootloader has been unlocked and rooted because I can boot to bootloader menu, boot to recovery mode and on top on the screen it says *****TAMPERED***** just below it says ***UNLOCKED*** I figured the previous owner tried locking bootloader before selling it off.
I noticed other commands dont work like reboot device on the tool probably because of that error or my htc is not recognised am not sure. am running Windows 8.1 Pro on my laptop.
What I have done so far
Rebooted phone several times
Rebooted my laptop several times
Unplugged and plugged in usb cable
Used different usb ports it recognises my htc because I can view my SD card or transfer files between laptop and phone.
Please guys I neeed your help with this, thanks.
Click to expand...
Click to collapse
What about using the command prompt instead of a toolkit? No disrespect to Hasson2000, but toolkits aren't ideal imo
In most cases, ''device offline'' is caused by an outdated version of the android sdk or a bad usb cable/usb port (btw use usb 2.0 ports).
Also in windows devices manager, your phone must be listed as Android usb device ---> My HTC. If not, you have drivers issue.
If your phone still boot normally, just copy the rom inside the sdcard, reboot in recovery and install it. I will highly suggest you make sure adb and fastboot works correctly before as they will be required if something goes wrong when installing the custom rom. Also make a nandroid backup of your current config before flashing the rom and make a copy of that backup on your computer.
alray said:
What about using the command prompt instead of a toolkit? No disrespect to Hasson2000, but toolkits aren't ideal imo
In most cases, ''device offline'' is caused by an outdated version of the android sdk or a bad usb cable/usb port (btw use usb 2.0 ports).
Also in windows devices manager, your phone must be listed as Android usb device ---> My HTC. If not, you have drivers issue.
If your phone still boot normally, just copy the rom inside the sdcard, reboot in recovery and install it. I will highly suggest you make sure adb and fastboot works correctly before as they will be required if something goes wrong when installing the custom rom. Also make a nandroid backup of your current config before flashing the rom and make a copy of that backup on your computer.
Click to expand...
Click to collapse
Well actually I used command prompt since the Hasson2000 tool did not work, Yes my HTC displays under device manager when plugged in. I think its my adb that is out of date.
How do I update my adb?
Infoseye said:
Well actually I used command prompt since the Hasson2000 tool did not work, Yes my HTC displays under device manager when plugged in. I think its my adb that is out of date.
How do I update my adb?
Click to expand...
Click to collapse
what is the output of
Code:
adb version
?
alray said:
what is the output of
Code:
adb version
?
Click to expand...
Click to collapse
I dont undertsand what you mean by adb version, how do find out the version am a newbie to all this stuff
Infoseye said:
I dont undertsand what you mean by adb version, how do find out the version am a newbie to all this stuff
Click to expand...
Click to collapse
open a cmd prompt from your adb/fastboot folder and type ''adb version'' and hit enter.
alray said:
what is the output of
Code:
adb version
?
Click to expand...
Click to collapse
C:\adb>adb version
Android Debug Bridge version 1.0.26 what do I do next?
Infoseye said:
C:\adb>adb version
Android Debug Bridge version 1.0.26 what do I do next?
Click to expand...
Click to collapse
1.0.26 is outdated.
Go here and download the sdk.
alray said:
1.0.26 is outdated.
Go here and download the sdk.
Click to expand...
Click to collapse
I downloaded another Android Debug Bridge version 1.0.31

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