Hi, I couldn't find anything about this problem in google, I think it's most likely a hardware failure, but I'd love some suggestions.
A couple of weeks ago the camera app started hanging randomly. I downloaded the Google camera and when it happens it says it cannot connect to the camera, it doesn't happen all the time, just when I really want to take a picture (curse you Murphy!)
I'm on 4.4.3, and the phone is from October or so, so I can't rma it.
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My rear camera was working last night and this afternoon it(Motorola Stock Camera) suddenly started telling me to restart the camera while Google Camera says that it can't connect to the camera. It's weird because I haven't dropped or treated the phone roughly lately and there haven't been any updates that would effect it.
Since the problem started I've done multiple restarts and completely wiped the device. The problem continues to persist. By experimenting with other camera apps I was able to figure out that the front facing camera still works fine. I'm worried that it is a hardware issue.
Mine just went out today. Mine happens to be an Asurion refurb. Anyone have any insight to this problem?
So I've had a problem with my camera for some time now. Whenever I start the camera app or anything that uses the camera, my phone starts vibrating/making a weird noise. It feels like it is initializing the camera, but I have no idea what is happening. All I know is it take an intermittent amount of time (1-5 seconds) of vibrating until I can use the camera.
I'm looking to get my phone replaced, but I've read so many horror stories of people getting refurbished phones that are in worse conditions. Should I get my phone replaced? Do they do replacements for different phones? (Return a S6, get something else instead?)
My friend's S6 has the same problem. He can prevent it from happening when he opens the camera app while the phone camera (rear) is facing the ground.
I wouldn't bother. Almost everyone I know with an S6 has/had this problem. It doesn't affect camera performance at all, just sometimes takes a few more seconds for the camera to focus on launch.
I got mine replaced. I have a a two year old and those seconds before the camera is ready is crucial to getting a silly face or just a blur...
MM update stops the vibrating thing, in my phone at least.
Hello,
because i bought a new phone i gave my "old" Nexus 6 to my wife. Since a updated to Marshmallow i had problems with the camera. It stuttered while making a video. But i dont often used the camera, so i ignored it. My wife is Snapchat addicted and she can't make good videos with the front camera of the N6....it's like a slide show....the record is not smooth. I searched at the internet and a lot of people have the same problem since Adnroid Marchmallow ....
I flashed her CM 14, because i thought it might be a problem with the stock rom , but the problem remained. So my question is. Because i know i had not the problem at Android Lollipop. Is there anybody who had the same problem and solved it with flashing another rom? Or is it worth to try another kernel? I looked at the "rom forum" and found the "sky dragon 5.0 with a "new" kernel and probably i will try this. So my question is....is it a problem with the rom? is it a problem with the kernel? is it a problem with the hardware? What you expert think its the best way to fix the problem (i tried tips in the internet like diasble geodata at the photos or disable the battery safer for the camera app).
I hope you are able to understand my english. Otherwise i will explain it in other words.
Thank you very much!
Flash a factory image (will wipe the phone 100% but take it back to bone stock). If the camera issue is present on stock rom, stock kernel, with no modifications, then it's a hardware issue.
i have had problems with stuttering camera app before but it was fixed by resetting the phone. not really sure why after installing a new ROM you still facing this issue.
have you tried other camera apps? download a free one from the store and see its the same deal.
My first Nexus 6 had no issues whatsoever. When I had to RMA that one for the massive battery bulge issue, my second Nexus 6 had the camera stuttering issue. It would happen whether I was taking still shots or video. Obviously it was more noticeable on video, but it still made taking stills difficult. I took a video at the time to post on here to see if other people where having the same problem, but actually never got around to posting it...
http://www.youtube.com/watch?v=k23njriKiDk
Anyway, I RMAed that phone for the camera issue but then the third N6 had the same issue. I decided to live with it though since (a) Motorola has a really frustrating return policy/procedure, and (b) since two different devices had it I didn't think there was any guarantee that an RMA would fix the problem.
Fortunately, I've noticed that lately (running Nougat now), the stutter has mostly gone away. I'd say that for still pictures it has gone away entirely. For videos, I think it is gone as long as you use the stock camera app. I've noticed that if you use other apps, like Instagram for example, my video still has issues. In that case though, it's more of a constant refocusing issue than a stutter issue.
So moral of the story is... for me at least, it seems to be ok on Nougat as long as you stick to the stock camera app.
Hi,
After the first 2020 ota update the camera started to get blurred and now is completely useless.
So i looked at the changelog and the update "fixed" something related to QRcode reading. So they must have messed something up.
Anyone knows anything about it?
Model: ZE620KL 128gb rom, updated to latest firmware, rooted with magisk and with twrp.
Thanks.
Additionally, wide camera works fine so far. But still it is strange that sometimes the main camera works and right after few minutes it gets all blurr again.
Hello, I have the same problem. It looks like the update killed a part of the camera. Your OIS is broken now. You can either replace your camera (around $10) or, as I did it, you can try to tap on the camera module. It may fix it temporary. A little bump could also work.
I am having a similar issue. Autofocus works fine for images close to the camera. Seems to be related to the QR code update mentioned by @Gyplay.
My phone has been serviced 3 times during warranty (free). It just died 20 days after receiving it. Then, around its 4th month of life it stopped holding charge. Around it's 10th month it just died again. No falls, not a single scratch and no liquid spills...
Now I have been living with this issue with the camera for almost a year...
Never had issues with any of my previous phones...
Perhaps I was unlucky, but will never buy an asus phone again.
My phone popped up with an update the other day. My wedding day no less. It was the one with the July security patch and said camera improvements.
Now it seems like auto focus is broken on my camera. I have tried resetting the settings in the camera app. The wide angle lense looks fine. I've tried 3rd party camera apps and they are the same. One of them popped up a message saying the lens could be dirty but I know it's not.
I'll likely try a factory reset next before I send it back but just wondering if anyone else has this issue. Not sure if it's a hardware or software issue.
Ok so I've read online... Hit it!
Sure enough a sharp tap on the side and it suddenly auto focused still not sure if that's hardware or software but it seems many people on the Samsung forum have the same issue.
Wow...that sounds scary..almost like OIS locked the lens and was not letting go.
Yeah I'm still not sure if it's a hardware fault or what but it can't be healthy for it. I'm glad I'm not the only one but a little worried about it.
There has got to be more people with this issue?!
I am also facing the same issue since the August software update.From my previous experience with note 20 ultra I can tell that is a software bug that can be fixed by an update.But I wonder when they addresses the issue and fix it.
Syeed Aftab said:
I am also facing the same issue since the August software update.From my previous experience with note 20 ultra I can tell that is a software bug that can be fixed by an update.But I wonder when they addresses the issue and fix it.
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My network O2 have accepted it as a repair request. I have had an email saying they are sending out a REPLACEMENT device. Not my original one repaired... I'm wondering if this means it is indeed a hardware fault.
Same problem here also. Blurry on zoom. Zoom doesn't work anymore. Not bigger than x9.9
Same here since the last update. I'd say odds on 90% Chance software issue rather than hardware.
The July update is the issue I think. Before then no issues at all
I'm nothing this too. Stuck on the the July update here in Aus and thr camera constantly blurry