Database Develop

HELP XDA! Phone Reboot's if using 3g Data

Hey,
My AT&T rooted nexus one is still randomly rebooting if I use 3g data. I am in Costa Rica and the 3g is on the 850 band. I also have to add the apn "kolbi3g".
So basically I can use the phone for anything and it works great, but if I add the apn and start using the 3g heavily I will get a reboot, sometimes it will reboot vibrate 7 times and I have to pull the battery. I have tried 2.1 and 2.2 rooted and not also cyanogen 6 all the same problem.
If I do *#*#4636#*#* and select the wcdma only it runs the 3g better but reboots way more, sometimes the instant I place load on the connection. However if I select wcdma "unkown" the 3g works much better I can use it sometimes 30min at a time without a problem.
So any ideas what I could try? Is there a kernel that will up the volt's a bit just help stability? Or anything else I could try? Data roaming is off, I have tried both off and on, no difference that I can tell.
Thanks a lot this is driving me crazy! Just got this phone Sunday too sick to my stomach of the thought I spend $600 on this phone if I can't get 3g to work

How about radio image???
It is currently on baseband 4.06.00.12_7. Is there a more current radio?

I came across this multiple reboot issue on a (locked) Vodafone UK Nexus.
It booted into the OS (lockscreen) and as soon as data connected it looped back to the last couple seconds of the animated Nexus logo.... and again.... and again.
I powered down the unit (battery pull), booted into bootloader (voldown+power) and selected clear storage (voldown,voldown,power) then (volup) to confirm.
This deletes the user data and you have to sign in and set up the phone again but it certainly fixed the issue. My only guess is some user data became corrupt and the kernel panicked and forced a partial reboot.
Give it a try and lemme know.

Cabarnacus said:
I came across this multiple reboot issue on a (locked) Vodafone UK Nexus.
It booted into the OS (lockscreen) and as soon as data connected it looped back to the last couple seconds of the animated Nexus logo.... and again.... and again.
I powered down the unit (battery pull), booted into bootloader (voldown+power) and selected clear storage (voldown,voldown,power) then (volup) to confirm.
This deletes the user data and you have to sign in and set up the phone again but it certainly fixed the issue. My only guess is some user data became corrupt and the kernel panicked and forced a partial reboot.
Give it a try and lemme know.
Click to expand...
Click to collapse
Just did that (had the phone plugged into wall charger), and the second I got to the home screen it rebooted then vibrated like 6 or seven times. Seems to do it worse when it is plugged in. And now it won't even boot up even after pulling the battery, it vibrates 6-7 times.
I am really worried about this, any other ideas??? I will try anything! Thanks for the help

Update! Now the phone just reboot when I do anything period with it plugged in. Just like posted in another thread on this section!
Please any ideas I am very desperate and very sick to my stomach!

Hmmm very strange.
I'm aware from what you were saying on the other thread that you've got an unlocked bootloader and you're wondering what to do on the warranty front.
If you've really tried different combinations of stock and custom firmware and having the same issue I'm tempted to say its a hardware issue.
Many people have returned their unlocked phones with no comeback from HTC some have reported that they have noticed the unlocked bootloader and have issued a motherboard repair as part of the fix because of this.
Although im unsure of the additional cost (if any) i would definitely recommend going through the warranty repair route with HTC. They won't say no and send you back the same broken phone. And who knows, if its a confirmed hardware issue they may just replace it as a goodwill gesture.

Other than that I don't have any more ideas.
A nexus support thread has a popular answer referring to the clear storage fix.
http://www.google.de/support/forum/p/android/thread?tid=40f52d29e9c4177e&hl=en
Just make sure you are definitely clearing the storage FROM THE BOOTLOADER before calling HTC. It is the first thing they will make you do before accepting a return anyway.

Cabarnacus said:
Other than that I don't have any more ideas.
A nexus support thread has a popular answer referring to the clear storage fix.
http://www.google.de/support/forum/p/android/thread?tid=40f52d29e9c4177e&hl=en
Just make sure you are definitely clearing the storage FROM THE BOOTLOADER before calling HTC. It is the first thing they will make you do before accepting a return anyway.
Click to expand...
Click to collapse
Ok thank you so much sir. I am so glad to hear that I may still have a chance at getting it replaced! It was very fullish of me to unlock it, I know, it is just that I figured it was software and could be fixed by unlocking. It is going to cost me $$$ to get this to the States, but that is life. If I still can't get it to work I will call htc and let you know what they say

Little update here. I cleared storage again and just simply disabled data, I have been using the phone for a couple of hours on work without any problems. Next thong I am going yo yty is another friends 3g similar card and see if it still reboots on that sim, if it does then I am calling HTC.
Also still open to any other ideas you guys may have.

Moto X - ATT - 4.4 Update Stuck

I setup my wifes phone yesterday and then thought to check for the 4.4 update. Right now nothing appears to be happening. When I check for the update manually it says that there is an update already downloading and that I will be notified when complete. However, there is nothing in the notification tray to suggest anything is happening. This morning I woke up to a message saying that the download will complete once on wifi (but the phone was on wifi and working properly). That notification is now gone and same problem persists.
I've tried the obvious so far: Restart phone, try update using the Moto software via USB.
Level 1 tech support wants me to do a factory reset. Hoping to avoid that and the hour+ of setting up the phone again. Any thoughts? My phone is not rooted nor do I have plans to do so...

Since nobody seems to have any thoughts on this I decided to go ahead and factory reset the phone. Same exact symptom as before. Phone tells me there is an update available, I click download, nothing happens. Check the status a bit later and it says that an update is already in progress.

I'm starting to think that it's a problem with Recovery. Is it possible that these things will function normally with a broken or no recovery present? Went into fastboot and selected recovery. Instead of getting a factory reset I got a 'no command' error. Can't imagine it's possible to flash stock recovery if it's not rooted.

JIW said:
I'm starting to think that it's a problem with Recovery. Is it possible that these things will function normally with a broken or no recovery present? Went into fastboot and selected recovery. Instead of getting a factory reset I got a 'no command' error. Can't imagine it's possible to flash stock recovery if it's not rooted.
Click to expand...
Click to collapse
That's stock recovery, I think you need to hold down the volume button and then the power button and release, it should boot into recovery.
Sent on my Moto X

Hello,
I FINALLY convinced my wife to go Android. Got Nexus 7 2013 in August and she's gotten used to it. She's been IOS forever. So, her new moto x arrived Friday and we setup yestersday. Since she is OK with Nexus, the moto X will be good for her to move to. All is good EXCEPT the updates didn't download for some reason on activation yesterday. It showed it was downloading but to re-activate wifi. But, it was on?!!! Anyhow, she comes home today from her first full day at work with Triangle in notification bar to turn on wifi to download update. It's been over an hour with no movement and no status bar showing it's begun the download. I keep clicking for "system update" but says it's downloading... Status bar shows nothing other than update is ready and turn-on wifi.
Sounds like same issue as original poster. So far, wife is not happy with Android and her battery meter jumps all over place from 5% to 100%. Tempted to do factory reset but not a good way to start off as OP mentioned.
Any ideas or updates? Thanks

JIW said:
I'm starting to think that it's a problem with Recovery. Is it possible that these things will function normally with a broken or no recovery present? Went into fastboot and selected recovery. Instead of getting a factory reset I got a 'no command' error. Can't imagine it's possible to flash stock recovery if it's not rooted.
Click to expand...
Click to collapse
It seems like a dodgy or slow internet connection to me. Since you're still in download phase of the update, I don't think the problem is related to Recovery.

MyMotoX said:
Hello,
I FINALLY convinced my wife to go Android. Got Nexus 7 2013 in August and she's gotten used to it. She's been IOS forever. So, her new moto x arrived Friday and we setup yestersday. Since she is OK with Nexus, the moto X will be good for her to move to. All is good EXCEPT the updates didn't download for some reason on activation yesterday. It showed it was downloading but to re-activate wifi. But, it was on?!!! Anyhow, she comes home today from her first full day at work with Triangle in notification bar to turn on wifi to download update. It's been over an hour with no movement and no status bar showing it's begun the download. I keep clicking for "system update" but says it's downloading... Status bar shows nothing other than update is ready and turn-on wifi.
Sounds like same issue as original poster. So far, wife is not happy with Android and her battery meter jumps all over place from 5% to 100%. Tempted to do factory reset but not a good way to start off as OP mentioned.
Any ideas or updates? Thanks
Click to expand...
Click to collapse
Identical problem here. No update so far. I did the factory reset with same results. Going to try to flash stock firmware if I can figure it out.

mschumacher69 said:
It seems like a dodgy or slow internet connection to me. Since you're still in download phase of the update, I don't think the problem is related to Recovery.
Click to expand...
Click to collapse
Wifi is not the problem. The internet is cranking and when I did the factory update it chewed through 20+ app updates in no time at all. Motorola has no idea how to help me... they just want me to send it in for repair. Such crap. I would love to try flashing stock firmware but can't seem to find any links that work.

Found the firmware. It appears my phone has the oldest build listed 139.9.51. Would it be okay to flash new build of 139.12.54?

JIW said:
Found the firmware. It appears my phone has the oldest build listed 139.9.51. Would it be okay to flash new build of 139.12.54?
Click to expand...
Click to collapse
Or does it make more sense to go ahead and flash 4.4 stock firmware?

MyMotoX said:
Hello,
I FINALLY convinced my wife to go Android. Got Nexus 7 2013 in August and she's gotten used to it. She's been IOS forever. So, her new moto x arrived Friday and we setup yestersday. Since she is OK with Nexus, the moto X will be good for her to move to. All is good EXCEPT the updates didn't download for some reason on activation yesterday. It showed it was downloading but to re-activate wifi. But, it was on?!!! Anyhow, she comes home today from her first full day at work with Triangle in notification bar to turn on wifi to download update. It's been over an hour with no movement and no status bar showing it's begun the download. I keep clicking for "system update" but says it's downloading... Status bar shows nothing other than update is ready and turn-on wifi.
Sounds like same issue as original poster. So far, wife is not happy with Android and her battery meter jumps all over place from 5% to 100%. Tempted to do factory reset but not a good way to start off as OP mentioned.
Any ideas or updates? Thanks
Click to expand...
Click to collapse
Here is the thread that I used to fix my problem. I downloaded the stock 4.4 firmware from the link and flashed it using that technique. Phone appears to be tip-top now running stock 4.4.

Hello. Seems you fixed the problem. I question as to whether future OTA updates will download and we should return or not. Hmm..
I don't know what firmware she has. I'll have to check tonight when she gets home. Can you re-post the link?... it seems it didn't post it on the thread.

MyMotoX said:
Hello. Seems you fixed the problem. I question as to whether future OTA updates will download and we should return or not. Hmm..
I don't know what firmware she has. I'll have to check tonight when she gets home. Can you re-post the link?... it seems it didn't post it on the thread.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=2446515

MyMotoX said:
Hello. Seems you fixed the problem. I question as to whether future OTA updates will download and we should return or not. Hmm..
I don't know what firmware she has. I'll have to check tonight when she gets home. Can you re-post the link?... it seems it didn't post it on the thread.
Click to expand...
Click to collapse
Oops: http://forum.xda-developers.com/showthread.php?t=2572249
I think this is likely a temporary fix. I figure there is bound to be at least one or two more OTA's well within the warranty period... so I'll found out then if there is some other problem that needs to be addressed. Right now when I check for an update it simply says that the phone is up-to-date.
4.4.2 should be around the corner I think...

JIW said:
Oops: http://forum.xda-developers.com/showthread.php?t=2572249
I think this is likely a temporary fix. I figure there is bound to be at least one or two more OTA's well within the warranty period... so I'll found out then if there is some other problem that needs to be addressed. Right now when I check for an update it simply says that the phone is up-to-date.
4.4.2 should be around the corner I think...
Click to expand...
Click to collapse
You could flash the post-camera OTA SBF and see if OTAs to 4.4.

mschumacher69 said:
You could flash the post-camera OTA SBF and see if OTAs to 4.4.
Click to expand...
Click to collapse
I did originally flash 4.2 (139.12.54) to test that very thing. The OTA had the same problem. Like I said, I think
this phone will eventually get sent back to Motorola... but during the holidays I'm just going to deal with it. Besides, the
phone is running great.

I'm using the tmobile version and I'm having the same problem. Says it needs to connect to wifi to update, but its already connected. After reboot it says update in progress, but nothing happens.

69OldZman said:
I'm using the tmobile version and I'm having the same problem. Says it needs to connect to wifi to update, but its already connected. After reboot it says update in progress, but nothing happens.
Click to expand...
Click to collapse
Maybe it's a problem with the Motorola update servers...

I'm thinking that's probably the case since the cyber Monday promotion probably slammed them.

Glad to hear it's not just two of us..but still.... Sorry to hear of your problem too. Keep us posted.
Update on my wife's moto X. Still no update has been downloaded. She came home last night from work turn on wifi with triangle in notification. It said I have to turn on wifi to start download. It was already on have been on for a long time. So after a while I started to hit the Check Update button and also cleared the popup message telling me that one was being downloaded. (It's not) Did that routine several times. It did look like some WiFi activity was occurring based on WiFi x in symbol..but nothing. The message in notification eventually changed to the download status bar but stayed a 0 %
So, same story since initial setup on Sunday. Bummer. Not going to fiddle with any hackery. It should just work like my X does which is why she wanted it in first place and left Apple.
Will keep all updated.
Sent from my Nexus 7 using Tapatalk 2

[Q] All vibration stopped working and I can't fix it

Out of the blue yesterday, my AT&T Moto X stopped vibrating. I noticed it first with the soft keys (home, back etc) but it affects everything from vibrating on ringing, to enabling silent mode, to unlocking with active display, to games.
I've tried rebooting and toggling vibration in settings. I've downloaded vibration tester apps from the Play Store. I only have the same ~70 or so apps that most of us use (dropbox, weather channel etc) and I don't run any obscure apps (less than 1000's of downloads), and I hadn't downloaded anything new for hours before the problem started.
I feel I've tried all the basic stuff, except factory reset, I don't think there's anything too obvious I'm overlooking.
So that leaves me facing either a hardware or software problem. I doubt its a problem with the physical vibration motor. Factory defects are so ridiculously rare that it should never be your first course of action. However, if it's a problem with the hardware I could try my local ATT Service Center. If it's a software problem, which seems much more likely, I could try a factory reset on the device. However it seemed a wise idea to post this question to the pros before I go down that road.
Appreciate any help you guys can offer.
AT&T Moto X
4.4
Not rooted

I would try a factory reset if you done everything else. My wife's Galaxy S3 did the same thing after the update to 4.3. A factory reset fixed it.

my gf's at&t motox running 4.2 lost vibration too. after many many reboots it would randomly work, or work very weakly (so it wasn't a problem with the physical motor, maybe it was an electrical connection to the motor?).
it was covered under warranty. they gave her a code, she re-did motomaker, and returned her original broken phone in the box the new one came in.

I hate the vibration in this thing. I would love mine to stop lol
Sent from my XT1058 using Tapatalk

I just performed a standard factory reset on the device and the problem persists... No vibrations, anywhere.
Is there anything else I can try? or am i headed to a service center?

Deenybird said:
I just performed a standard factory reset on the device and the problem persists... No vibrations, anywhere.
Is there anything else I can try? or am i headed to a service center?
Click to expand...
Click to collapse
You can sbf back to 4.2.2. I had a connectivity problem and a factory reset didn't fix it. But going back to 4.2.2 and taking the OTA did.
All the files are in the Dev section. If the links are broken I have copies of everything I can share. Except the 4.2.2 file for att I have Verizon.
Sent from my XT1060 using Tapatalk

If that doesn't work then your only other option is a warranty claim. Or live with it I guess.

The final verdict:
With nothing else working (factory reset, safe mode etc) I took the device to the ATT service center. They replaced the device, attributing the problem to defective hardware. Still find it hard to believe it was actually the hardware, but I don't see any other conclusions to draw.
Thanks for everyone's help.

Deenybird said:
The final verdict:
With nothing else working (factory reset, safe mode etc) I took the device to the ATT service center. They replaced the device, attributing the problem to defective hardware. Still find it hard to believe it was actually the hardware, but I don't see any other conclusions to draw.
Thanks for everyone's help.
Click to expand...
Click to collapse
At least it worked out and you have a working phone again.

I am with this problem right now and i can´t fix it.
After i flashed CM13 without Gapps my Moto X 2nd (xt1097 brazil) all vibration stopped working.
I tried going back to stock rom 5.1, 6.0 and even NX 10.1 but with NX i can hear something vibrating the phone, so i eliminated the possibilite of a hardware malfunction.
I don´t know what to do...
please help

[Q] nexus 6 after new 5.1.1 update BIG PROBLEM(Keeps turning off

Hi , ive done all i can before coming here for help but this is my last resort as im stumped. About a month ago i updated my phone to the latest Android version on my Nexus 6. Literally straight after the update my phone began to play up. It started turning itself off at random times , not when i did a specific thing it could be anything and at any time. Spoke to Motorola and they were no use , so cleared my phone did a reset and still the same occurrence, as it was still on the newest version. But what i found was when the phone was plugged into the mains it didn't go off at all, but then again this problem happened right after the update. SO the next thing i have done is custom ROM but again the device will turn off randomly .I really need help as ive only had this phone since January and ive not been able to use it.
Thanks in advance

Sounds like battery defect. Has same issue on my n4 with regards to being ok when plugged in
Sent from my Nexus 6 using Tapatalk

benthebratt said:
Hi , ive done all i can before coming here for help but this is my last resort as im stumped. About a month ago i updated my phone to the latest Android version on my Nexus 6. Literally straight after the update my phone began to play up. It started turning itself off at random times , not when i did a specific thing it could be anything and at any time. Spoke to Motorola and they were no use , so cleared my phone did a reset and still the same occurrence, as it was still on the newest version. But what i found was when the phone was plugged into the mains it didn't go off at all, but then again this problem happened right after the update. SO the next thing i have done is custom ROM but again the device will turn off randomly .I really need help as ive only had this phone since January and ive not been able to use it.
Thanks in advance
Click to expand...
Click to collapse
Yes, absolutely sounds like the battery issue that is somewhat common. Best to RMA at this point because the next step is that the battery starts to expand.
You can, in the meantime, boot into bootloader, and select bootloader logs. Press power to select and then reboot. This clears and calibrates the battery stats. Most likely, the issue will return.

Evolution_Tech said:
Yes, absolutely sounds like the battery issue that is somewhat common. Best to RMA at this point because the next step is that the battery starts to expand.
You can, in the meantime, boot into bootloader, and select bootloader logs. Press power to select and then reboot. This clears and calibrates the battery stats. Most likely, the issue will return.
Click to expand...
Click to collapse
Thanks for the reply, what does RMA mean ? ive done that calibrating but didnt turn on . Also i spoke to Motorola and they said as i have a cracked screen they will have to replace that before reparining costing £120

benthebratt said:
Thanks for the reply, what does RMA mean ? ive done that calibrating but didnt turn on . Also i spoke to Motorola and they said as i have a cracked screen they will have to replace that before reparining costing £120
Click to expand...
Click to collapse
Return merchandise authorization.

Some issues I've had (2 days in)

Love the device, but this one is going in for an exchange. Not sure if it will resolve the issues I had, but my phone was behaving badly. I unlocked and rooted it about 10 minutes after I got it, using the Chainfire method here..
1) WiFi reception is awesome, except it drops the connection constantly! I have an entry level commercial AP (Unifi) and the thing is awesome. All kinds of devices connected to it, but this Moto can't stay connected. From the logs on the controller, it appears to be switching channels constantly. Wifi goes from all bars to bars with x to off.
2) Reboot results in bootloop. On more than one occasion, I had to reset the device multiple times to get it to boot. This morning, I could not get it to complete a boot at all. I've since reflashed the Tmo stock ROM.
3) Lookout randomly comes back! Froze it with TiBu, stop and disable in app manager... nothing kills it! Reason 1 for root!
The WiFi issue is a killer. Again, I am going to take this one in and exchange it for another and hopefully the WiFi issue is gone. I think I'll need to restrain myself from rooting until I pass the exchange date.

I had similar issues what i did was flash the stock boot img then do a factory reset and reroot and everything is good now

forty9er said:
I had similar issues what i did was flash the stock boot img then do a factory reset and reroot and everything is good now
Click to expand...
Click to collapse
Thanks! I will give that a shot before I take it in.

I've been back on stock with unlocked bootloader for a day and change, and I still get WiFi drops. It seems to happen more with BT on, but they certainly haven't gone away. I've changed a bunch of things on my AP to try and eliminate them too, but it hasn't helped much. I may try disabling the A/C radio (which fixes it for some), but that's hardly an answer. I am starting to think that this is a Nougat or a Qualcomm issue.

Seems like a hardware issue. If it was a software issue then it would affect more than just you. So far you are the only person on various forms I go to having issues.
Sent from my Moto Z (2) using Tapatalk

Tidbits said:
Seems like a hardware issue. If it was a software issue then it would affect more than just you. So far you are the only person on various forms I go to having issues.
Click to expand...
Click to collapse
Well, it seems I'm not the only one.
https://forums.lenovo.com/t5/Moto-Z...terprise-type-5Ghz-band-802-11AC/td-p/3816198
I actually have this issue with another device too , so I think it's either an Android, AP or a Qualcomm thing. Some have said turning off the A/C/N radio helps, but that's not a "solution."