my galaxy n7000 running android 4.0.4 is not synchronising samsung account (synch is always disabled and can not be enabled), of course SMS, MMS, S note and contacts can not be backed up.
all others accounts are working properly such as google, yahoo, etc....
another samsung account created but the problem still exist, also factory reset is done and the problem still exist.
where is the technical support team???
mohammed_kira said:
where is the technical support team???
Click to expand...
Click to collapse
Check for a Samsung service center in your country and you will find it there.
Related
Hi,
He had three accounts in my Galaxy S, 2 gmail and 1 exchange of the company.
Ndrive installed to try and follow walking directions to improve the net benefits of GPS.
After this process a customer calls me and the PDA does not identify the number.
I'll see if he had contacts and contacts were gone.
I will check the accounts and the three accounts that had disappeared.
After that conclusion again tried to configure the accounts but so far without success. Either with wifi or with 3G. Nothing gives to create accounts.
As I have configured gmail account also can not access the Market or anything.
I just cleaned cache SNS and gmail but nothing.
Can anyone give a little help?
Thanks
Is anyone else here on 2.3.6 with their Note (Rooted and CWM Kernel also) having problems with Exchange email?
I use a hosted exchange provider for my email, and have seen this issue before with Samsung (and some HTC) devices where Exchange Activesync just doesn't seem to work. I had this issue before with an AT&T Galaxy Tab I had tried a different ROM on to enable the phone radio in the Tab. It would never sync email, but the stock ROM would.
I know the account was added to the Note correctly, because I didn't get any error messages during setup, and I also got the prompt to confirm the security configuration change (to allow remote wipe, etc). The device also shows up correctly in the mobile device listing in Outlook Web Access in my account.
Just wondered if anyone else had experienced this, and what you did to fix it? Not really interested in a 3rd-party mail client like Touchdown, etc. Would prefer to use native apps.
Thanks, please advise.
-Rob
If you want it for gmail, try this.
Go to Email - entre gmail credential - select manual setup - select exchange active sync - keep user ID n PW as it is n add m.google.com in server field, finish setup with rest of as per your desire
Thanks, but I am not interested in Gmail. I have already added a secondary gmail account and it works just fine.
I am trying to get a true Exchange (Corporate, of sorts) email account working. It kinda acts like it wants to work (I am seeing some Exchange calendar entries) but no emails or contacts yet... <sigh>
robroy90 said:
Is anyone else here on 2.3.6 with their Note (Rooted and CWM Kernel also) having problems with Exchange email?
I use a hosted exchange provider for my email, and have seen this issue before with Samsung (and some HTC) devices where Exchange Activesync just doesn't seem to work. I had this issue before with an AT&T Galaxy Tab I had tried a different ROM on to enable the phone radio in the Tab. It would never sync email, but the stock ROM would.
I know the account was added to the Note correctly, because I didn't get any error messages during setup, and I also got the prompt to confirm the security configuration change (to allow remote wipe, etc). The device also shows up correctly in the mobile device listing in Outlook Web Access in my account.
Just wondered if anyone else had experienced this, and what you did to fix it? Not really interested in a 3rd-party mail client like Touchdown, etc. Would prefer to use native apps.
Thanks, please advise.
-Rob
Click to expand...
Click to collapse
Mine is working fine. It sync my email with the exchange server. Im using Rocket ROM.
Using exchange exclusively also (hosted server) never had a problem. I tried with stock, then 2 different cooked roms. All worked perfectly. Am on latest rocky now.
Sent from a biga$$ Galaxy Note using XDA premium
Exchange email pushed OK, but calendar push never
Outlook email is pushed correct, but calendar never. Which application do you use for view/sync exchange calendar ?
Hey Guys,
I am a newbie with a galaxy note n7000. I love this phone but had a question.....if you go to setting-account and sync...I have a samsung account showing but when i press sync all...it doesn't do anything. It is grayed out, is it supposed to be this way or is something wrong with my phone. If i press on the samsung account it gives me options like account information, privacy, and etc, but will not let me sync all or manually sync it. Please help and sorry for the dumb question.
The Samsung account does not really have that much to sync. As far as I can tell it is just used for some Samsung apps such as find my phone
http://account.samsung.com/membership/service/getServieInfoList.do
and to put your mind at ease I also cannot sync of Samsung Account.
PS try to make your title a little bit more descriptive next time.
Samsung acct on galaxy note not syncing
Thanks for the tip!
So this does not stop the international galaxy notes from getting updates (like ICS)?
ladybat04 said:
Thanks for the tip!
So this does not stop the international galaxy notes from getting updates (like ICS)?
Click to expand...
Click to collapse
yes you can still update
The Kies 3 don't have the option for sync with outlook. Anyone know how to sync note 3 with outlook? Please help. Thanks.
I have a case open with Samsung support in the UK about this.
They advise the Sync Tab in Kies 3 is missing, and that their software engineers are working on it, and that it will be installed in the future.
However support people generally know less than customers so I will believe it when I see it.
Meanwhile if anyone spots an updated version of Kies 3 internationally with this attached please advise.
The Note 3 doesn't work with Kies 2 which is annoying and asks for Kies 3, which I found on the Samsung UK website.
luckydragon said:
The Kies 3 don't have the option for sync with outlook. Anyone know how to sync note 3 with outlook? Please help. Thanks.
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Click to collapse
@ fonejacker - I'm with you on this mate....
So on top of the fact business users/travelers can no longer go outside their designated area...in my case Europe...and use a USA sim for example due to territory blocking...we cannot do a sync with Outlook using Kies 3....after just parting with £600 GBP for this phone its seems a bit much!
However as I have upgraded from a Note 1....the tech is awesome on Note 3 by comparison....I feel forced to accept these missing elements...
A statement from Samsung saying that 'not a lot people use this feature' is because those that used Outlook sync never complained it was missing!! lol
peace
Dok
Here ya go. This should do the trick.
http://androidforums.com/android-ap...id-without-3rd-party-app-exchange-server.html
same goes for S4
I was just offered an upgrade for my S4 to Android 4.3. I upgraded. When I tried to sync my calendar, I was told I needed to upgrade to Kies 3. I did and now I also cannot sync. I'm very disappointed in Samsung for this. I hope they fix it soon.
Update: I also cannot back up my phone. Backup does not back up in the order shown in the backup items list. I am able to get through Contacts, S Memos, S Planner, Videos, Music and Photos. Miscellaneous content files fails and Call log hangs forever. I tried disabling those last two and then it hung on something else instead.
Same issue with my S4
no help from Samsung customer service
I just called Samsung customer service in Singapore. They apologized a dozen times but have no information about when the "improvement" to Kies 3 will be ready so we can sync and backup again.
Any new updates on this? Not being able to sync the Note 3 with Outlook is a huge inconvenience.
Mine syncs with all of my exchange accounts.
CodeNameRedNeck said:
Mine syncs with all of my exchange accounts.
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Click to collapse
The problem is people using outlook not aways (I believe mostly not) upload their address book onto outlook.com because of security and privacy issues.
Johnny
KIES 3 synchro with contacts/calendar Outlook
Have big issue with the above. No alternative to get any synchro with contacts and calendar from Outlook as before. Does anybody knows when Samsung/Kies will have the alternative done with Kies 3 ?. If any other solution, please let me know.
Best regards
Pierre
[email protected] said:
Have big issue with the above. No alternative to get any synchro with contacts and calendar from Outlook as before. Does anybody knows when Samsung/Kies will have the alternative done with Kies 3 ?. If any other solution, please let me know.
Best regards
Pierre
Click to expand...
Click to collapse
Same for my Note-2 just upgraded to 4.3, I was requested to upgrade to version 3 and now have no Outlook synch...
how can somebody expect that in a professional word nobody uses Outlook and does not keep its Schedule and Contacts always in synch ?
KIES 3 synchro with contacts/calendar Outlook
bazbsg said:
I just called Samsung customer service in Singapore. They apologized a dozen times but have no information about when the "improvement" to Kies 3 will be ready so we can sync and backup again.
Click to expand...
Click to collapse
Any news from your side because this becomes very stupid to not have the possibility to synchronize anymore. I believed we were in the 21st, century ???
Pierre
Outlook problem
I have just upgraded my phone to 4.3 and Kies 3.0, and have just found out that I can no longer sync my phone with Outlook. I cant believe that Samsung could sell a premium product which is designed both for personal and business use without this important function. Has anyone found a solution, or this phone now redundant as a business tool?
I disabled the Samsung Account app yesterday and then realized today that the Theme Store wasn't updating, nor could I download new themes. So I re-enabled it but I still am unable to download themes or even add a Samsung account from the Accounts page in Settings. I also found this thread documenting the same problem.
Any solutions, other than a Factory Reset?
Googling your problem leads me to believe that a factory reset might be the only solution. AoN
Sent from my SAMSUNG-SM-G890A using Tapatalk 2
shadowxgws said:
I have exactly the same problem. Now there is Dark Theme in Theme Store and I can't download it! :crying:
I've enabled all disabled app, but still can't add or activate Samsung account. Do you think they make it to be so for a reason?
Please someone help! Factory reset is the last option here.
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Click to collapse
There's no easy solution that I've found. The simplest is to just do a Factory Reset, which really wasn't nearly as painful with Lollipop as I expected. I just backed up my Pictures, DCIM, and Downloads folder to my computer, backed up my texts with SMS Backup & Restore, and factory reset, using the new app device restore function when you set it up again.
Guys, i have the same issue. Did several full wipes/factory reset but still i'm unable to login with samsung account, it does nothing when i try to add the account.
- after i do a full factory reset i don't even get the Samsung account popup at first boot. After i put in the google account and try adding the samsung account manually it just does nothing and goes back to the previous screen. Everything related to samsung account is not functional.
I've had the phone for just a few days, bought as new, and i can't use this! I think i'll send it back for warranty, as it's really annoying!
Tried deleting my old samsung account/recreating it, but same issue.
EQUANT said:
Guys, i have the same issue. Did several full wipes/factory reset but still i'm unable to login with samsung account, it does nothing when i try to add the account.
- after i do a full factory reset i don't even get the Samsung account popup at first boot. After i put in the google account and try adding the samsung account manually it just does nothing and goes back to the previous screen. Everything related to samsung account is not functional.
I've had the phone for just a few days, bought as new, and i can't use this! I think i'll send it back for warranty, as it's really annoying!
Tried deleting my old samsung account/recreating it, but same issue.
Click to expand...
Click to collapse
Had the same problem, more specifically: reactivation lock was on (but greyed out), Samsung account was missing in the active accounts list, but trying to add it did nothing, just returned to the active accounts list screen. Also unable to sign-in to Gear apps, etc.
I solved it this way, no factory resed needed (Note 4, latest stock FW):
Went to backup & reset
Choose "factory data reset"
Tapped "reset device"
Entered backup password (don't know if it makes any difference, but I used the password from my Samsung account)
Then it asked me to login to Samsung account, which I did.
Cancelled the "reset wizard"
voila!
I didn't perform factory reset, but the Samsung account is now back in active acounts list and i'm able to use GearApps and other stuff that depends on it.
Also able to control reactivation lock.
Good luck!
The factory reset menu does indeed allow you to add your Samsung Account back in! Good catch...
MarsRover that finally worked for me too. Thanks!
Btw, the problem started after I changed the email address for my Samsung account on their website. Within moments I received a ghost notice on my phone saying 'this account is no longer valid, please log in somethingsomething..'
I want to download themes on my themes store on my sumsung galaxy s6 but the feedback is my sumsung account is disabled so l should go to enable it on application manager to add sumsung account but l see no sumsung account on my application manager to add please any help am stressed out