Microphone problems - Galaxy S5 Mini Q&A, Help & Troubleshooting

Microphone problems - Galaxy S5 Mini Q&A, Help & Troubleshooting

Hi there.
I have the s5mini now three days.
The problem is that my friends understand me very very quietly. In the German thread are many Users who have the same problem.
How is that with you?
Is it not possible to adjust something in the service menu ??
Sorry for my bad English...

DönerXXL said:
Hi there.
I have the s5mini now three days.
The problem is that my friends understand me very very quietly. In the German thread are many Users who have the same problem.
How is that with you?
Is it not possible to adjust something in the service menu ??
Sorry for my bad English...
Click to expand...
Click to collapse
Hi,
also from Germany, I have the SM-G800F. I can't confirm your problems, no one complains about quiet voice problems.
Cheers!

DönerXXL said:
... text complaining about quite mic ...
Click to expand...
Click to collapse
same here.

DönerXXL said:
Hi there.
Is it not possible to adjust something in the service menu ??
Click to expand...
Click to collapse
you need to clean mic hole by needle or toothpick and problem will be solved

I also had the same problem as in the original post so I came here for complaining.
But after trying the needle suggestion above (cheers to the usasha!!) the problem got fixed!!!!
I was about to return it to be serviced, but now I'm so happy with my S5 mini
I used a thin needle and inserted it carefully for 3-4 millimeters, some lint came out.

We have exactly the same problem!
Bought phone and it went to service 3 times in a row. They've replaced everything from microphone to motherboard, even "cleared the mic hole". So, as you can see, we've replaced everything and it didn't get better.
Service even replied that the phone is working as it should. We bought it at the end of august, used it 4 days,.. other days, it was on service.

@greglord: is your last post some kind of a game with finding differences?
Usually this is with two pictures, so I find it very unique using posts instead.
Back to thread topic - I also used needle and now people hear me more clearly than before so thank you @usasha !!

I've installed sound meter from PLAY on 2 android phones my old Desire S and my new g800f. ive noticed that there is a 30dB difference the old one receiving better sound then the 1 day old g800f. sad!

usasha said:
you need to clean mic hole by needle or toothpick and problem will be solved
Click to expand...
Click to collapse
Those who took this advice can say good bye to the water resistant certificate.
All water resistant phones have bad microphone performance!

That's not entirely true, my friends immediately reported that I sounded loud and clear without asking, when I switched back from my G800F to my Xperia ZR, even without them knowing I switched phones. Maybe the sound isn't as good as a non-water resistant phone but it sure can be a lot better than my G800F.
I just got my phone back from the Samsung repair shop, after almost 2 weeks (!). But I doubt they have done anything to fix it because the screen was as smudged as when I brought it there. IIRC well the screen has to be taken out to replace anything inside the phone, or am I wrong?

How to solve this problem without loosing warranty?
I have SM-G800F with stock Android 4.4.2 updated from Samsung to the latest update I can get. Not rooted.
I have mic problem since I've bought this phone two weeks ago. People talking to me say that my voice is muffled as if I hold the phone too far from my mouth. This happens only using phone mic - if I switch to speakerphone or earphone during the call, everyone can hear me great. So, the problem is with the phone mic as if the mic level is too low .
I've searched all over the web and have realized that this is very common problem with S5 or S5 mini. As a solution, people suggest "cleaning" the mic hole which puncture the waterproof membrane of the phone and you loose warranty.
Another approach that could make progress is by editing default_gain.conf file at root /system/etc/ (more at http://forum.xda-developers.com/showthread.php?t=2777535) but for that to work you need to have root which also void warranty - correct?
Suggestions like taking out the battery or wiping the cache partition didn't make any improvement for me.
The only hope for me is hint the I've found the post (http://forum.xda-developers.com/showpost.php?p=55192014&postcount=2) on this forums suggesting raising mic level gain setting in phone service menu could solve the problem but there is no explanation how to do it. I've tried to enter the service menu using *#*#0011#*#* and then Menu -> Back -> Menu -> Input Key -> Q -> Menu -> Input Key -> 0000 but service menu doesn't appear like it should.
Any suggestions either on how to enter the service menu or some other way of solving the issue?

I had this phone like 2 days. I unsealed it. It's a nice phone but I recommend don't waste your time with it. Get rid of it you still can

Samsung S5 mini G800 microphone problem solved
Today I had a problem with the G800, the microphone doesn't work when talking about a call, but it works when recording a dictaphone.
I replaced the charging flex, but I didn't solve the problem, the microphone in the call didn't work.
Then I replaced the top microphone on the motherboard, which is used for speakerphone conversations,
and I heated audio IC WM1811GE it with hot air at 320 degrees Celsius for 20 seconds and that's it. Problem solved.
Now my S mini works perfectly, now the microphone works in a call or conversation. :good::good:
Audio IC Samsung G800
position WM1811GE Samsung G800 mainboard
Mic in mainboard (mic for speaker call)

Related

[Q] [i9001] Microphone not working

Hey!
I was a happy owner of SGS+ with BroodROM (or another popular rom from this forum, I don't remember the name) till yesterday, when the internal microphone decided to stop working. Any application (camera, dialer, etc.) just receives a constant regular noise from it and that's all(this makes the phone useless as I can't make a single phone call...). I've already come back to the stock rom(nothing changed) and I'm preparing to go and replace it in the shop (the phone still have 14 months of guarantee, but before I do it, I have a question:
Did anyone have ever got a similar problem and is there a way to repair it without replacing the phone?
Thanks for any help.

I had the same problem with my S3. Just get something thin, stick it in the microphone hole and give it a wiggle. Somtime's dirt and dust can get clogged dude. Worked for me. Don't force it up though otherwise you'll damage your microphone, a little dab'll do ya!
Sent from my GT-I9300 using xda premium

Repaired
Tip actually got useless, because the microphone repaired itself... Anyway thanks for it, it may become handy for me in future.
The weirdest thing is that it happened suddenly and with no reason. I didn't do anything to the phone(I tested it everyday and I used it as usually) and today I have tested the microphone with camera recorder and then with dialer and it worked...
So the problem came out of blue and repaired itself (or as you say, there was some dust which fall out, although how would the dust get in the mic over night and block it, so there would be completely no input at all?) out of blue too.
Anyway, phone works again, so it is a great news for me . Thanks for help.

S4 active microphone problem

Hello,
I have bought a S4 Active from new and ever since I have problems with the microphone near the charging slot. So, if I want to talk to anybody I have to put it on speaker so I can be heard. I have read couple threads but my problem still isn't fixed. I tried with a needle to sting/clean the small hole of the microphone but it made no differece. I searched for apps but found nothing.
Note: if i speak really close to the mic and really loud i can be heard normally.
Ps. I dont have a warranty to get another one instead.

AfXv237 said:
Hello,
I have bought a S4 Active from new and ever since I have problems with the microphone near the charging slot. So, if I want to talk to anybody I have to put it on speaker so I can be heard. I have read couple threads but my problem still isn't fixed. I tried with a needle to sting/clean the small hole of the microphone but it made no differece. I searched for apps but found nothing.
Note: if i speak really close to the mic and really loud i can be heard normally.
Ps. I dont have a warranty to get another one instead.
Click to expand...
Click to collapse
If you've bought it new you have warranty unless you voided it in which case how did you void it because that may have been the cause of your microphone not working...

tiskael said:
If you've bought it new you have warranty unless you voided it in which case how did you void it because that may have been the cause of your microphone not working...
Click to expand...
Click to collapse
Mate, no offence, but your comment is completely irrelevant. I did not ask you what caused my microphone to stop working properly. In fact, it worked only in the first couple days. It is a general well-known problem for S4 active. I asked for a solution, not for an arrogant remark. I bought it from new but not from a retailer (yes, it is original and fully-working, and it is possible in my country. Briefly, I do not have warranty and I did not void anything.), but this has nothing to do with the topic. I asked for a possible solution. Nothing more.
Regards

So why doesn't it have warranty? There's a million possible solutions, flash a new ROM, factory reset, try installing a different dialer and using that. No offence mate, but you haven't really told us much except only your speaker phone works so you decided to stick a needle in your mic. If it was a software issue before, it could be a hardware issue now.
First thing I'd do is see if it is the dialer that it's stuffing up, try a voice recording app. If this doesn't work, is your phone rooted? If it is, and that's why your warranty is void, you can either try and 'unroot' in a way that makes Samsung think you haven't played with it, or you can try and find the dialer apk, delete (back up) your current one and replace it with a new one. I know there's instructions to do this, on a mobile so I can't find them.
Other than this, as I said, the basic go to's are ROM flash or factory reset. Back up first.
Sent from my GT-I9295 using Tapatalk