[Q] Freeze when dialing - Galaxy S 4 Active Q&A, Help & Troubleshooting

Hello all,
i spent quite some time researching my issue and found out that there is a bunch o people with this problem. The downside is, none of the recomended fixes seem to work.
Description: I recently got a S4 active i9295 with stock rom. Everything clean, nothing custom on it(i belive). For a couple of hours it worked like a charm, then, when i want to call someone, the transition from contacts to dialing screen lags a bit and then it goes into dialing and thats about it. Nothing else happens from there on. I loose signal and it keeps showing that it dials (i let it like this for about 15 minutes and nothing happend). I cannot end the call, it remains stuck in "dialing" mode, i can use all the other functions though. After a restart it works again. Same goes for sending SMS. The icon spins and spins but never sends the SMS, only after a reboot. Also when someone calls me, they get a "no answer" signal and my phone just looks ok, like normal standby but when i want to call back, it freezes at dialing.
I tried 3-4 different stock 4.4.2 roms, hard reset, wipe/clear cache, safe mode... It works fine for 15-20 calls/2-3 hours and then it does it again. After that point it only gets worse and it happens more frequently.
Any ideas on what could cause this or how to permanently fix it? Unfortunately, returning the phone is not really an option.
Thanks to all, best regards.

No one?

Related

Problem making phone calls

Hi, I've owned my tytn II for a few months and in the last couple of weeks, the phone has been acting really odd. I have tried to make a call and it gives me the dreaded "beep beep beep" and ends the call every time i try. I've noticed this though; If i turn the phone off and back on, then as soon as it gets signal (like 3 minutes after load up??), i can make a call ... Then i cant make another after that ... Then if i send a text, as soon as i receive the "sms sent" notification, I can call again, if i try immediately.
It seemed like a software issue, so selected "clear storage" from the settings menu and still get the same problem. I've tried changing from my virgin sim to my vodafone sim and get the same problem. To make maters far worse, as well as not being able to dial out, nobody can dial in; it goes straight to voicemail. I am showing average to good reception when this happens.
One thing i have noticed since the problem started is that the "G" symbol at the top of the phone is now showing "3G", but i haven't changed area and don't recall it saying 3G before. I haven't changed any settings and haven't got any new software ... Its at factory standard, 100%.
Does anyone know what I should do as I'm getting ready to brick the phone just for the sake of it. I've had the Wizard for over 2 years and I never had 2 restore it once ... this phone is REALLY bugging me. I'm honestly thinking of keeping the wizard and selling this one on ebay for say £180 or something, just to get rid of it.
Also, I've noticed the battery is draining faster recently. The phone is about 5 months old.
sa_rulz said:
Hi, I've owned my tytn II for a few months and in the last couple of weeks, the phone has been acting really odd. I have tried to make a call and it gives me the dreaded "beep beep beep" and ends the call every time i try. I've noticed this though; If i turn the phone off and back on, then as soon as it gets signal (like 3 minutes after load up??), i can make a call ... Then i cant make another after that ... Then if i send a text, as soon as i receive the "sms sent" notification, I can call again, if i try immediately.
It seemed like a software issue, so selected "clear storage" from the settings menu and still get the same problem. I've tried changing from my virgin sim to my vodafone sim and get the same problem. To make maters far worse, as well as not being able to dial out, nobody can dial in; it goes straight to voicemail. I am showing average to good reception when this happens.
One thing i have noticed since the problem started is that the "G" symbol at the top of the phone is now showing "3G", but i haven't changed area and don't recall it saying 3G before. I haven't changed any settings and haven't got any new software ... Its at factory standard, 100%.
Does anyone know what I should do as I'm getting ready to brick the phone just for the sake of it. I've had the Wizard for over 2 years and I never had 2 restore it once ... this phone is REALLY bugging me. I'm honestly thinking of keeping the wizard and selling this one on ebay for say £180 or something, just to get rid of it.
Also, I've noticed the battery is draining faster recently. The phone is about 5 months old.
Click to expand...
Click to collapse
Did u try to turn of the 3g reception?
If no, try to turn it of in settings/personal/phone/band and in network type select GSM(or in comm manager turn the 3G off).
Mikulec, you are a god ... I guess i'm just getting angry at the phone because I haven't even started playing with it yet and its just so much more tempermental than my old wizard. It was to the point that I am still using the wizard as my main phone and the newer tytn II just sits at home all day! As it appears so far though, it definitely has worked, so thank you.
sa_rulz said:
Mikulec, you are a god ... I guess i'm just getting angry at the phone because I haven't even started playing with it yet and its just so much more tempermental than my old wizard. It was to the point that I am still using the wizard as my main phone and the newer tytn II just sits at home all day! As it appears so far though, it definitely has worked, so thank you.
Click to expand...
Click to collapse
happy to help u bro, the kaiser is a good toy, u just need to play with it.
This along with the faster battery drain is the first sign of a radio hardware failure. If in a few weeks you start losing network even with 3G off, or can feel your phone gets warm even on standby then you'll already know what to do... send it for repair.
When I send it in for repair, do I need to install the normal rom/etc? Before I installed the rom (http://forum.xda-developers.com/showthread.php?t=416278), I had no issues whatsoever. Will they actually replace what they need to even if it is working under the stock rom?
Actually, I just checked with 3G off, and I'm still getting the same 3 beeps. Anyone know what's up?
When I send it in for repair, do I need to install the normal rom/etc?
Click to expand...
Click to collapse
My friend that has kaiser also and usually flash his phone once or twice a week and had it repaired alot and they have never said anything about his ROM
but then we live in Sweden and maybe we have other rules then you have
It's better to restore original ROM and SPL (there's a guide in the Wiki for that) before sending it back. Once you've done that you can check if it works again - obviously if it does with the original ROM then don't send it back.

Is my ATT Tilt slowly dying?

It seems txt messaging freezes my phone at sporadic moments during the day and I"m not sure why it's happening... If my phone is asleep, and i try to wake it up and press buttons and it doesn't respond, I can almost guarantee that if I soft reset the phone, and go back to my text messaging, there will be a new msg there and when I check, sure enough, there's a new message. I'm not sure why this is happening, and I don't know if it's a Windows Mobile 6.5 issue or not.. I've used both PDA Corner and TPC's roms and the same thing happens from time 2 time. Anyone else ever experience this?
...let us not forget this is still a form of Windows. I find a soft reset every couple of days and a hard reset every couple of months keeps things running smooth.
Just the other day, I couldn't hear the person on the other end of the phone call. Both incoming and outgoing. Reboot. Fixed.
Especially with aftermarket ROMS, this might just be a fact of life.

Major problem making and recieving phone calls

I've had this problem with my phone for a few months now and I've determined its not specific to any certain ROM. Currently I'm running Manup's eclair ROM, but I've had this happen on every rom.
The problem is that my phone will ring, signaling someone is calling, but will not show who is calling for a good 3 or 4 rings, then when I try to answer it (using the hard keys or the answer button on the screen) it does nothing. Then it goes back to home and says I missed the call.
After this happens I am unable to make any calls after, and the phone seems to reset it's signal, or sometimes the whole phone will reboot. When i say reset it's signal I mean that the phone will lose service then find it again, as if I were to change the data connection speed (2g or 3g) in the settings pane. Then for a good 5 mins I am unable to make or receive calls, dialing a number and pushing call does absolutely nothing. Then suddenly it will all start working again.
Its very annoying and usually happens when the phone is sitting idle, but I've had it happen when I've been using the phone, like typing a text message. When it's ringing I will sometimes get force close message saying that the phone.apk process is not responding, which makes me believe that it's just a problem of the phone app not getting enough resources, from the cpu or ram, to run properly and causing it to time out.
Anyone have any ideas on how to fix this?

long delay placeing call? thanks

Can someone help me how come every so often I place press call after entering a number there can be a delay of 5 to 30 seconds where nothing happens. Or of I push the name of a recent call it has the same delay. If I push it many times sometimes it will continue placing new calls while I'm already called. I'm running Sprint 2.1 official. Thanks
you probably don't have very good service where you are, unless you deny that statement.
Only hit it once and you'll only make one call.
Sprint's rom is ridiculously slow and laggy.
More peopel could probably help you out with specific problems with sprint's rom on sprintforums.com or somewhere like that. NOT that we don't want to help, but problems often have different levels of depth, if you know what I mean. Or root and get ever CRAZIER problems and then stick around here!
EDIT: that is, http://www.sprintusers.com/
rt1oo said:
you probably don't have very good service where you are, unless you deny that statement.
Only hit it once and you'll only make one call.
Sprint's rom is ridiculously slow and laggy.
More peopel could probably help you out with specific problems with sprint's rom on sprintforums.com or somewhere like that. NOT that we don't want to help, but problems often have different levels of depth, if you know what I mean. Or root and get ever CRAZIER problems and then stick around here!
EDIT: that is, http://www.sprintusers.com/
Click to expand...
Click to collapse
thanks, but i think its the phone, because now when I click the green button the phone comes up immediately but nothing on the screen works. Its almost like clicking an image no beeps nothing.
Below is more detail of my problem
Can someone help me. How come every so often I try to place a call their is a long delay.
For example I will push the green call button to bring up the phone. Then I will click on a name from my recently used numbers and I will click the number I want to call and it will highlight then nothing. After 10 to 15 seconds does it vibrate and place the call and go to the screen with the timer and the end button. If I get impatient and keep pressing the number (selection goes green for a second) nothing happens for 10 to 15 seconds then the call is placed and it will continue dialing, holding, and conference call as I try to talk to that person.
This delay also happens when I dial a number, and the number keypad is slightly sluggish when dialing.
Please note I a running Sprint Official OS2.1 and even though the Phone Application is sluggish outside phone mode the device seems to run when when using other internet. I am also getting strong bars and EV.
I would really appreciate your help; I just got this phone 2 days ago and really like it, but this one fault is killing it for me.
Please Help me.
Thanks
please somebody help me other than that i really like this phone.
integra144 said:
thanks, but i think its the phone, because now when I click the green button the phone comes up immediately but nothing on the screen works. Its almost like clicking an image no beeps nothing.
Below is more detail of my problem
Can someone help me. How come every so often I try to place a call their is a long delay.
For example I will push the green call button to bring up the phone. Then I will click on a name from my recently used numbers and I will click the number I want to call and it will highlight then nothing. After 10 to 15 seconds does it vibrate and place the call and go to the screen with the timer and the end button. If I get impatient and keep pressing the number (selection goes green for a second) nothing happens for 10 to 15 seconds then the call is placed and it will continue dialing, holding, and conference call as I try to talk to that person.
This delay also happens when I dial a number, and the number keypad is slightly sluggish when dialing.
Please note I a running Sprint Official OS2.1 and even though the Phone Application is sluggish outside phone mode the device seems to run when when using other internet. I am also getting strong bars and EV.
I would really appreciate your help; I just got this phone 2 days ago and really like it, but this one fault is killing it for me.
Please Help me.
Thanks
please somebody help me other than that i really like this phone.
Click to expand...
Click to collapse
Since you are not rooted and not running a custom ROM, this is probably not the best place to ask for help. You should call Sprint directly or check out the website/forum listed above.....
This lag is common on this particular phone. Just look at all the threads about dialer lag. 2.1 made the dialer lag even worse IMO. A custom ROM may or may not fix it for you.
i'm run Aloysius and Darchdroid I have the lag too. I dont know the problem i just wait.
i run DC and its laggy too... i bet its the dialer app...
that huge delay in actually dialing the number is an issue with all of the ROM's based on the official 2.1 (and the last leak as well I believe). No idea why it happens, but I hope a dev manages to figure out how to fix it soon, because it's the biggest annoyance for me
lag everywhere
i agree, the dialing lag is very annoying. also I have issues when im using the web browser while trying to tap on the url bar or in a search field the phone just hangs and doesn't bring up the keyboard.
while my buddie is already looking at a web page or search results on his very responsive palm pre webos im stuck waiting swearing at my phone lol.
But given all the things you can do to androids compaired to webos ill take the lag.
It was so bad for me that I took my phone into a sprint store and showed them how f'ed up it was. They said that it was happening a lot...evidently they have an internal forum where these issues get posted and the tech I talked to at the store said he saw a ton of posts referencing this same issue. They told me, however, that my phone passed diagnostics and that I could make and receive calls, to which I responded, "sure, I can make calls, but it barely functions as a phone." They sent me on my way, and I figured that was that until I got a text 2 days later saying that my replacement phone was in.
When I went to pick it up, the store rep said, "We'll have to reload the update for you" and I told him not to bother. Whatever issues 1.5 had, they were better than the enourmous issues with 2.1. Of course, as soon as I got it home, I rooted it (the 2.1 root came out the next day) and had 2.1 running quick as a fox anyway.
I have had the same issue, but have discovered one important thing by looking at the logs and just observing... This does not happen when using WiFi. I have a log showing that this problem is related to turning the radio off in order to make the call. For those who do not know, this is unique to CDMA in that it cannot use both data and voice at the same time. For some reason it is taking forever to turn data off in order to make the call. This has been reported to Flipz and he is looking into it, but until then I guess you just have to put up with it or go back to a 1.5 rom.
For those to say that the problem doesn't exist on rooted phones or that he should go somewhere else is not giving any good advise.
I have been rooted for several months and never really had any problems with an extremely long delay until recently. . I know if I am rebooting my phone I have to wait a little bit to do anything, even after Sense has finished loading or i will have the same problem. I'm sure you were not rebooting your phone when this happened.
Here was my experience 2 days ago...
I tried making a call and pressed on the contacts name. It was just sitting there. After 20 seconds it still wasn't calling, so I pressed the name again and after 15 more seconds it began calling the person. And then it started dialing again. I hit End Call and attempted to do it again. I had the same problem. I then rebooted my phone and waited 5 minutes and tried again and had the same results. In between pressing the contact and the phone actually calling it just sat on the contact screen. I have had the same ROM running on my phone for 3 weeks and this was the first problem I had like this.
At first I thought it was with Sprint, but it should have atleast gone to the calling screen and said dialing if it was even attempting to call.
If you have had this problem was it just stuck on the dialer/contact screen or was it on the screen that says dialing/calling?
It gets stuck on the dialer/contact screen. I had this problem slightly with 1.5, but it is far worse in 2.1 including all official 2.1-based roms. The problem is present in all 2.1 based versions of Fresh and Fresh Toast.
I had this problem on every 2.1 ROM. It went away with Fresh Toast and the 710 Kernel. Now the most lagg I get on the dialer is between 1 or 2 seconds. Before it could be 10 seconds before the call placed. I am extremely happy with that overclocked ROM. Try it out if you want.

[Q] Input Issues and Data Connection Drops

Hey there.
I have a stock Samsung Galaxy S4 Active on the AT&T network. Recently, I've been plagued by a number of troubles.
Bit of background:
For a while, I had the most bizarre issue: the screen thought I was touching it when I wasn't, near the bottom-middle of the screen, and would attempt to open/click on anything in that area. Often turning the screen on and off would help, for a little while. I was reaching my wits' end, because that would obviously be very frustrating to someone who uses their phone frequently throughout the day.
I thought maybe it had been new software I had installed, so I did a factory reset. Problem remained. I factory reset with NO backups. Problem remained. I updated to 4.4.2 via OTA. Problem remained...
And then mysteriously went away on its own.
I've been working in tech for a decade now, mainly in PC and server architecture, so I know better than to look a gift horse in the mouth - but I also know better than to think a problem that "mysteriously" goes away is gone for good. So the first part of my question: does anyone know what could have possibly been causing this?
I'm not super phone-savvy. I've rooted and flashed a few phones in the past couple years, but I'm by no means developer-level.
---------------------
Which brings me to my next problem... around the time that this issue went away, another one cropped up. Randomly, my phone will stop sending/receiving texts/calls, and the data connection will not function. This will continue until I turn on airplane mode and turn it off--at that point I receive all my missed texts, and it works again... sometimes for 5 minutes, sometimes for nearly 2 days. It's really frustrating. I've tried factory resets, I've tried restoring default APNs... but I'm at my wit's end with this. Can anyone help?
Thanks!
I should add that, with my last issue, it still shows a data connection in the notification bar - but there is none, or at least, no activity on it. It doesn't simply act as if it's in airplane mode and go "wah no data network" as soon as I try using it--it just simply hangs for ~30 seconds, then times out. Messages don't get received, webpages don't load, calls don't get placed, etc.

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