Database Develop

Is Moto G 2nd Gen 2014 incompatible with Three

When I put my Three SIM in my Moto G 2nd Gen 2014, I can't get a signal at all and it doesn't list Three under Networks. Is this phone incompatible with Three? If so, that's a major downside as Three is the most competitively priced (3p/min, 2p/text, 1p/MB) in the UK and I would have probably bought a different phone if I'd known this.

doveman said:
When I put my Three SIM in my Moto G 2nd Gen 2014, I can't get a signal at all and it doesn't list Three under Networks. Is this phone incompatible with Three? If so, that's a major downside as Three is the most competitively priced (3p/min, 2p/text, 1p/MB) in the UK and I would have probably bought a different phone if I'd known this.
Click to expand...
Click to collapse
The only Motorola phone listed on their site is the Moto G 4G. They go on to state "If you're using a phone that we don't have in our device support, we may still be able to help you set it up. Your phone will need to be unlocked so you can use it with a Three SIM. If you bought your phone or Mobile Broadband device from another network, you may need to get it unlocked before you can use it with a Three SIM.
To do this, you'll need to contact your old network and get an unlocking code. They might call it a DCK or Depersonalisation Control Key."
Here's the page I referenced.
http://support.three.co.uk/SRVS/CGI...cat=billing,varset_subcat=3772,Case=obj(3714)

Thanks but it's already unlocked. It seems Three use 2100Mhz and as far as I can tell, this phone doesn't support that frequency, although it's hard to find definitive information.
This US site refers to the Global GSM Model supporting 2100Mhz for UMTS/HSPA+ but not for GSM/GPRS/EDGE but I'm not entirely sure what that means in terms of using it for phone calls, not data (which I'm using an EE SIM in SIM2 for, although that only has 100MB/month free, so I was intending to use the Three SIM if I needed to exceed that) http://www.motorola.com/us/smartphones/moto-g-2nd-gen/moto-g-2nd-gen.html

I can tell you it definitely does work on Three Mobile as I use Three in mine, Three Mobile is a 3G (and 4G) only network if you are using two SIMs in your phone it can only connect one of them to 3G at a time which if you are using the EE SIM on 3G the Three SIM will only show emergency calls only.
Turn off the phone and power it back up with only the 3 SIM in SIM1 that way it should definitely get a connection, if it doesn't the SIM card may be deactivated or you don't have a 3 signal where you are
(you could also try with both SIMs in the phone go to Settings>SIM cards> then under Data Behaviour set Mobile Data to whichever the 3 SIM is in)
If you want to use the EE SIM for data and the 3 SIM for calls essentially you can't Three is a 3G only network so won't work in this phone unless you have the 3 SIM connected via 3G then the EE SIM connected to 2G which has a 2G network.
This is the UK page for the Moto G 2nd gen http://www.motorola.co.uk/consumers/mobile-phones/Moto-G/motorola-g-gb.html it supports GSM/GPRS/EDGE (850, 900, 1800, 1900 MHz) and UMTS/HSPA+ (850, 900, 1900, 2100 MHz) it supports all the bands all the networks use for 2G and 3G
It can be a tad confusing with bands and such it doesn't matter about the GSM for Three only the UMTS/HSPA+ matters.

jay2the1 said:
I can tell you it definitely does work on Three Mobile as I use Three in mine, Three Mobile is a 3G (and 4G) only network if you are using two SIMs in your phone it can only connect one of them to 3G at a time which if you are using the EE SIM on 3G the Three SIM will only show emergency calls only.
Turn off the phone and power it back up with only the 3 SIM in SIM1 that way it should definitely get a connection, if it doesn't the SIM card may be deactivated or you don't have a 3 signal where you are
(you could also try with both SIMs in the phone go to Settings>SIM cards> then under Data Behaviour set Mobile Data to whichever the 3 SIM is in)
If you want to use the EE SIM for data and the 3 SIM for calls essentially you can't Three is a 3G only network so won't work in this phone unless you have the 3 SIM connected via 3G then the EE SIM connected to 2G which has a 2G network.
This is the UK page for the Moto G 2nd gen http://www.motorola.co.uk/consumers/mobile-phones/Moto-G/motorola-g-gb.html it supports GSM/GPRS/EDGE (850, 900, 1800, 1900 MHz) and UMTS/HSPA+ (850, 900, 1900, 2100 MHz) it supports all the bands all the networks use for 2G and 3G
It can be a tad confusing with bands and such it doesn't matter about the GSM for Three only the UMTS/HSPA+ matters.
Click to expand...
Click to collapse
Ah thanks, that clears that up. Shame I won't be able to use it with the EE SIM in SIM2 for data though. I'll have to choose between the free 100MB/month with EE or using the Three SIM for cheap calls and texts (and data if I need to exceed 100MB/month). Problem is, if I just use the Three SIM it was pretty pointless me getting a Dual SIM phone!
I'm at home most of the time, so I only leave the EE SIM on 2G (to save battery) to maintain connectivity to things like Telegram and IM apps in case someone wants to contact me and then I turn the WiFi on if I'm going to be doing anything substantial. It's useful occasionally when I'm out to be able to check e-mail, use Maps, etc but it'd be rare for me to exceed 100MB/month so it was ideal really. With Three, that 100MB/month would only cost me £1 but every little counts.
If I set Mobile Data to SIM1 (Three) and enable both SIMs, it alternates between the 3G symbol and H next to SIM1 with three bars, whilst SIM2 (EE) has full bars. If I deactivate SIM2, it also greys out the Mobile Data button, although it stays in the On position, so I'm not sure if it's deactivated or not. I still see the H symbol, occasionally changing to 3G and three bars for SIM1.
After doing this, if I switch Mobile data back to SIM2 (EE) (which again disables the Three SIM) and then go into Mobile network settings for SIM2, I can no longer switch the network type to 2G, as it only shows 3G.
If I switch the SIMs over, so SIM1 is EE and SIM2 is Three, with Mobile Data set to SIM1, then both are active with SIM1 on full bars with no symbol, not even H and SIM2 on 2-3 bars with the 3G symbol. SIM1 is set to 3G and still the 2G option is missing, even though it must clearly be on 2G as SIM2 is using 3G and SIM2 has Data disabled, so I don't really understand why it shows the 3G symbol.
Looking more closely at the Mobile network settings shows that SIM2 is actually still the EE SIM and SIM1 the Three SIM, which is weird as they're definitely the other way round. If I enable Data on SIM2 (EE) that cuts off SIM1 (Three) again, so there's no advantage in swapping the SIMs over in this way. In theory I should be able to put the EE SIM on 2G, which would at least keep my IM, etc apps connected at home and then be able to use the 3G for the Three SIM for voice calls and switch the Data to 3G on the Three SIM if I need more speed when out but it doesn't seem to be possible, as the 2G option disappears for EE with both SIMs in but is there when using the Sainsbury's SIM in place of the Three one. So it seems that if SIM1 only works on 3G, as Three does, it forces SIM2 to use 3G as well and as the phone can't provide 3G for both SIMS, it prioritises the data SIM2 and disables SIM1

I can't say I've done as much testing as you but mine shows the same as yours if I set the EE sim to data I cannot force it down to 2G only any more where I could if it is the only SIM in SIM1.
But I know how you feel, over Christmas I was temporarily on EE because of a free data offer and it was very annoying having to have my 3 SIM turned off so I could use the free data and then every so often having to turn the 3 SIM on to check for missed texts, luckily most people use WhatsApp which wasn't affected because that's data based, but still it was inconvenient.

Yeah, I had that EE Christmas offer, something crazy like 200GB/2 months. I barely made a dent in that
Even with my Sainsbury's SIM in SIM1, if I disable that then the EE one in SIM2 (with Data enabled) gets fixed on 3G, with no option to change it but as soon as I enable SIM1, the option comes back.
I guess what I could do is give everyone my EE number to call/text me on, then only disable that and enable the Three SIM when I need to make an outgoing call or text, instead of paying EE's crazy 30p/min, 12p/text. The disadvantage is that if anyone tries to call me whilst the EE sim is disabled then it will go to voicemail and I'll have to pay 30p to listen to it! Not to mention being fiddly and a pain.
So I might see if I can use the EE SIM for data alongside an Asda Mobile one at 8p/min, 4p/text, 5p/MB as I don't make that many calls or texts (I tend to use Chatsecure instead) and I don't anticipate using much data over 100MB/month anyway.
EDIT: Seems that Asda actually uses the EE network, lol. So I guess that should work fine in SIM1 as a 2G call/text SIM, whilst the EE one works in SIM2 as the 2G/3G data SIM.

Sounds like a plan, I personally would steer clear of giving people two numbers cause that would probably end up being a pain for you and them, I agree ASDA mobile is probably your best bet for a call/SMS SIM that uses 2G.
PS the Dan and Phil SIM it was haha I cannot remember a single bad joke or random fact they sent whilst on that :laugh:

doveman said:
When I put my Three SIM in my Moto G 2nd Gen 2014, I can't get a signal at all and it doesn't list Three under Networks. Is this phone incompatible with Three? If so, that's a major downside as Three is the most competitively priced (3p/min, 2p/text, 1p/MB) in the UK and I would have probably bought a different phone if I'd known this.
Click to expand...
Click to collapse
I joined Three as a network yesterday and have had nothing but trouble getting any sort of signal inside my house. I occasionally get some, and if I want to receive data I have to go outside. I have never had an issue when I was on O2 as a network. The crux of the matter is that I cannot receive data of any sorts inside any building. Is this the same problem you faced? If so, was there a solution?

BigDomTheFirst said:
I joined Three as a network yesterday and have had nothing but trouble getting any sort of signal inside my house. I occasionally get some, and if I want to receive data I have to go outside. I have never had an issue when I was on O2 as a network. The crux of the matter is that I cannot receive data of any sorts inside any building. Is this the same problem you faced? If so, was there a solution?
Click to expand...
Click to collapse
No it's not the same problem, your problem is just a matter of signal, where the masts are, I'm on Three and get a signal in my house aOK but Three does have more of a problem with indoor signal because they only have a 3G network and only on 2100MHz meaning it doesn't go through walls very well, other networks have old 2G networks on 850MHz that travel through walls great and some have 3G on 900MHz. There is no solution really I'm afraid, you can use Threes WiFi app so you can make calls and texts via WiFi and you may be able to get a femtocell but that still uses your internet.
Coincidently Threes LTE network uses 800MHZ and 1800MHz so travels through walls far better than their 3G network does.

[Q] dual SIM question

Quick question for you dual SIM users.
Does the Moto G2 support 3G on both Sims?
I intend using two three SIM cards, but they only support 3G. So if SIM two is only working on 2G it would be no good to me.
Thanks

The data connection is for one sim only, you get to choose if you use data on sim one or two, data is automatically change sim, for example from 3g sim1/2g sim2 to 2g sim1/3g sim2

Thanks, I'm with you. So with my two three Sims there would be only one SIM on at any one time.
I have I signal SIM moto g1 now, and if I switch to 2g only the three SIM no longer works.

eemgee said:
Thanks, I'm with you. So with my two three Sims there would be only one SIM on at any one time.
I have I signal SIM moto g1 now, and if I switch to 2g only the three SIM no longer works.
Click to expand...
Click to collapse
Both Sim work at the same time while I'm using 3g in any Sim.
Data is available only for one Sim at a time, but the change is really fast and automatic when you select which Sim to use for data
I use mine with same carrier, it uses the 850mhz band.
Remember this phone is dualsim standby, it means if you're using voice in one Sim the other is unreachable.

fburgos said:
Both Sim work at the same time while I'm using 3g in any Sim.
Data is available only for one Sim at a time, but the change is really fast and automatic when you select which Sim to use for data
I use mine with same carrier, it uses the 850mhz band.
Remember this phone is dualsim standby, it means if you're using voice in one Sim the other is unreachable.
Click to expand...
Click to collapse
Yes just on most networks if you are on 2G the sim still works. On three they don't.
A three SIM won't work on 2G no calls text or anything.
So even with both sims in standby only one would receive calls, am I right?
Only way to receive calls on either SIM (from standby) on a moto g is if at least one SIM works on 2G?

eemgee said:
Yes just on most networks if you are on 2G the sim still works. On three they don't.
A three SIM won't work on 2G no calls text or anything.
So even with both sims in standby only one would receive calls, am I right?
Only way to receive calls on either SIM (from standby) on a moto g is if at least one SIM works on 2G?
Click to expand...
Click to collapse
I've own two dual sim phones s4mini (lost it) an this moto g 2014, both are stated as dual sim standby, I haven't notice any difference in the way they handle simcards/data/voice.
On both phones I've use same carrier/numbers, one is personal (same number for 10+ years) the other from work (same number for 5+ years).
I've never missed a call on either Sim.
Even if I'm downloading something I can receive calls and text messages on that sim the download stops but my phone core functionality is still a phone for both simcards with any combination of data in 2g/3g or 2g/2g.
I'm never going to carry two separated phones, for me is enough the dualisim standby functionality.
For you is a pain that your carrier don't support 2g network any dual sim standby won't work, you need a dual sim phone with two separate modems

fburgos said:
For you is a pain that your carrier don't support 2g network any dual sim standby won't work, you need a dual sim phone with two separate modems
Click to expand...
Click to collapse
Thanks for confirming that, only other thing I can do is use one SIM and activate call divert on the other number.
That's the main drawback with three only supporting 3G/4G

Data Connection Switching Leaves One Sim With No Service

The problem im facing with my Xiaomi Mi5 is that whenever i switch the data connection from Sim 1(Jio 4G) to Sim 2(Airtel), sim 1 loses the signal and remains unavailable for calls both incoming and outgoing. I tried to change the preferred network type and swapped the sim slots but nothing seems to work. If you guys can help plz do so.
Note: Sim 1(Jio 4G) is 4G only network it doesn't work on GSM or WCDMA.

the non-data line only does 3g, or 2g if 3g isn't available..

Bhatyasirr said:
The problem im facing with my Xiaomi Mi5 is that whenever i switch the data connection from Sim 1(Jio 4G) to Sim 2(Airtel), sim 1 loses the signal and remains unavailable for calls both incoming and outgoing. I tried to change the preferred network type and swapped the sim slots but nothing seems to work. If you guys can help plz do so.
Note: Sim 1(Jio 4G) is 4G only network it doesn't work on GSM or WCDMA.
Click to expand...
Click to collapse
+1
I'm also facing the exact same problem!!
But I think it is operator-specific because Jio 4G does not support 2G/3G networks but only 4G LTE. However, Airtel 4G on the other hand switches to 2G/3G networks when not using data services.

daniell007 said:
+1
But I think it is operator-specific because Jio 4G does not support 2G/3G networks but only 4G LTE. However, Airtel 4G on the other hand switches to 2G/3G networks when not using data services.
Click to expand...
Click to collapse
Thats what I thought until I checked it on Asus Zenphone 2 it works perfectly fine with other sim on 3G and Jio on 4G.
When I'm using data on 4G on Mi5, the other sim gets 3G network but fluctuates very much and if you change it to 2G only, it will automatically get back to 3G network.

How to force 4g LTE on sim 1 or sim 2 as needed?

I am using the dual sim Exynos version of Note 9 and want to be able to force 4g LTE on either of the two sims as needed.
Can someone please advise how to do this on an unrooted phone? Thanks

Anyone?
I also found no solution. I think it's possible without root but no one is updating the Phone Information Apps. We need to get access at phone information 2 and not only on 1

Mine are both 4G / LTE. Inever need to switch the Sims around. Whichever I choose for days gets LTE. this is different from what I had in the Note 8. I was pleasantly surprised. Therefore it may be a settings issue for you. I have the Note 960F/D

you may try quickshortcutmaker app on exynis version and follow instructions in video
https://youtu.be/AdGAB4qRvYA

I feel like the Tasker App could handle this easily.

I dont understand the actual need.
Simply changing preferred network mode from LTE to 3G shall do to stop LTE on any sim.
I use LTE on both sims for calls
I use LTE for data on specific sim by making it as preferred sim for data.
Settings -- Networks -- Sim card manager shall help in these settings.
I am on exynos N960F Indian firmware.

sri4xda said:
I dont understand the actual need.
Simply changing preferred network mode from LTE to 3G shall do to stop LTE on any sim.
I use LTE on both sims for calls
I use LTE for data on specific sim by making it as preferred sim for data.
Settings -- Networks -- Sim card manager shall help in these settings.
I am on exynos N960F Indian firmware.
Click to expand...
Click to collapse
You don't understand the actual need ??
So i will tell you
On my work i am located in a big Hall underground. The Provider i need down there is only coming in with -110 dB and less which is one LTE Bar. If i leave Automatic Mode it switches always in 2g Mode because of much higher Signal. So to get a nice experience and have LTE always available there is no other solution. The same kind of problem is on my other LTE Sim when on different Locations during the Day ! So i have no time to always switch sim cards so that sim2 is forcing lte !
And off course no one else knows this and so i benefit of this extremely fast connection where all others are crying because of no 4g connection

yaesudx said:
You don't understand the actual need ??
So i will tell you
On my work i am located in a big Hall underground. The Provider i need down there is only coming in with -110 dB and less which is one LTE Bar. If i leave Automatic Mode it switches always in 2g Mode because of much higher Signal. So to get a nice experience and have LTE always available there is no other solution. The same kind of problem is on my other LTE Sim when on different Locations during the Day ! So i have no time to always switch sim cards so that sim2 is forcing lte !
And off course no one else knows this and so i benefit of this extremely fast connection where all others are crying because of no 4g connection
Click to expand...
Click to collapse
OK understood.
Did not you get one UI already which has option of LTE only selection too for network mode.

Negative. Here the German Rom (dbt csc unbranded)
Has never got LTE Only mode in the menu. This is also for all European Roms. I have had this only when using Root and Custom Roms.
Because i use many banking and streaming apps it's not possible to root this time. Even with Magisk Hide they will not work.
If i could i would have rooted long time ago. This is getting me Crazy really

yaesudx said:
Negative. Here the German Rom (dbt csc unbranded)
Has never got LTE Only mode in the menu. This is also for all European Roms. I have had this only when using Root and Custom Roms.
Because i use many banking and streaming apps it's not possible to root this time. Even with Magisk Hide they will not work.
If i could i would have rooted long time ago. This is getting me Crazy really
Click to expand...
Click to collapse
Many apps available on play store to force 4g LTE.

zohawkish said:
Many apps available on play store to force 4g LTE.
Click to expand...
Click to collapse
Sorry but are you reading my Post?
I am talking LTE Only on Sim Slot 2 of any Samsung Phone out today. All the LTE Only Apps or the Phone Info Menu where they lead you is only working on Sim Slot 1.
I am sure there is a dial code like the one it gets you to the Phone1 Information Screen where you can change the bands. But only for Sim 2 (Phone info 2) on Samsung.
So again LTE Only on sim Slot 2 on Samsung Duos Versions is not Possible @ the moment without Root!
If there is any Dev out there you would be the first One to create an app where Phone INFO 2 is possible to change! Or just find the right hidden code for that i know it's there like the Phone Information 1

Hi,
There's an option to force the selected APN to LTE only but I don't know if it will behave like you want to.
What's great is that it's per SIM so you can try any combinaisons.
Deselect "undefined" and select only the "LTE" one (screenshots).
I expect that if it find any other bands getting a better signal than LTE, it will just let the phone loss the signal and not trying to catch the LTE one, but you can try.

zohawkish said:
Many apps available on play store to force 4g LTE.
Click to expand...
Click to collapse
Nastrahl said:
Hi,
There's an option to force the selected APN to LTE only but I don't know if it will behave like you want to.
What's great is that it's per SIM so you can try any combinaisons.
Deselect "undefined" and select only the "LTE" one (screenshots).
I expect that if it find any other bands getting a better signal than LTE, it will just let the phone loss the signal and not trying to catch the LTE one, but you can try.
Click to expand...
Click to collapse
Hey thanks for that. I really was in hope this could work but that would have bean to easy. Unfortunately it's not changing bands after deselecting undefined and than choose some network mode it remains to the same band but it looses the mobile data symbol (but still remains in same band).

sri4xda said:
OK understood.
Did not you get one UI already which has option of LTE only selection too for network mode.
Click to expand...
Click to collapse
Hey what's your CSC code I'm flashing and changing all csc and I can't get vowifi volte and call recording, I just figure out xxv and ins have the call recording enabled, please help me I have a N960F/DS

try *#2263#

Try *#2263# some ROM's it works, some it doesn't Brings up the ServiceMode Network Selection where you can choose individual technologies and bands.

@Class said:
Try *#2263# some ROM's it works, some it doesn't Brings up the ServiceMode Network Selection where you can choose individual technologies and bands.
Click to expand...
Click to collapse
This code and all Codes are not working on European Samsung Devices with Android 9 .
I Even Rooted my Galaxy Note 9 and all the hidden codes are Not working ! Even Samsung Phone Info App or other Apps are not working with Latest Android 9.
Only way is Root and Custom Rom like Alex Dev Rom where the CSC is Modified. There it was possible to change both Sim to LTE Only ! But as told before with Root
i loose to many services which are detected even with Magisk . So my next Phone will not be Samsung anymore because of that.

network problems

Hi,
i rebrand my P9 eva-l19C900 to c432 with success and i upgraded my android's version .. but i still have a problem with my network when i activate the 4g on one sim after twice minutes the second lose the signal and become deactived.

wakasensei said:
Hi,
i rebrand my P9 eva-l19C900 to c432 with success and i upgraded my android's version .. but i still have a problem with my network when i activate the 4g on one sim after twice minutes the second lose the signal and become deactived.
Click to expand...
Click to collapse
In Settings / Wireless & Networks / Dual SIM, see that only one SIM (you can choose which) can be 3G/4G
Hence one SIM will be on 3G or 4G, second SIM must be on 2G - but if your operator for that second SIM does not provide 2G you will not be able to use that SIM
In Settings / Wireless & Networks you can disable 4G and in Preferred Network type you can force GSM (2G) only - that way you can test which of the two SIM cards / operators provide/have 2G signal

zgfg said:
In Settings / Wireless & Networks / Dual SIM, see that only one SIM (you can choose which) can be 3G/4G
Hence one SIM will be on 3G or 4G, second SIM must be on 2G - but if your operator for that second SIM does not provide 2G you will not be able to use that SIM
In Settings / Wireless & Networks you can disable 4G and in Preferred Network type you can force GSM (2G) only - that way you can test which of the two SIM cards / operators provide/have 2G signal
Click to expand...
Click to collapse
Thanx bro...
But i didn't fond the way To force the second sim To 2g only.. can you help me plz?

wakasensei said:
Thanx bro...
But i didn't fond the way To force the second sim To 2g only.. can you help me plz?
Click to expand...
Click to collapse
In Dual SIM Settings you choose one which is 4G, the other will be 2G/3G
Cannot help you more, I have both SIMs 2G/3G/4G, hence no matter how I set, both work
Try playing yourself, test both SIMs one by one only, in one and the other slot, with various settings (4G enabled/disabled, Pref net 4G, 3G, 2G only)
Maybe you have problem with one of the SIM cards or one slot