HELP!!! :((( - Xperia Z Q&A, Help & Troubleshooting

Hello everybody!
I have a serious problem!
I was running latest 4.3 official rom (not rooted)
I tried to root using the towel apk whick worked perfectly
i did some changes like dpi which worked
but then i tried to install xposed framework + jb module and now nothing happens
i did not install any recovery
the led of the phone does not turn on when i connect it to the cable
power + volume up doesn't do anything!
i just bought the phone a week ago
PLEASE, PLEASE HELP ME!!! (( I BEG YOU, PLEASE HELP ME!

SaySayonara said:
Hello everybody!
I have a serious problem!
I was running latest 4.3 official rom (not rooted)
I tried to root using the towel apk whick worked perfectly
i did some changes like dpi which worked
but then i tried to install xposed framework + jb module and now nothing happens
i did not install any recovery
the led of the phone does not turn on when i connect it to the cable
power + volume up doesn't do anything!
i just bought the phone a week ago
PLEASE, PLEASE HELP ME!!! (( I BEG YOU, PLEASE HELP ME!
Click to expand...
Click to collapse
How full was your battery? Does your pic recognize the phone? Do flashmode and fastboot work?

SaySayonara said:
Hello everybody!
I have a serious problem!
I was running latest 4.3 official rom (not rooted)
I tried to root using the towel apk whick worked perfectly
i did some changes like dpi which worked
but then i tried to install xposed framework + jb module and now nothing happens
i did not install any recovery
the led of the phone does not turn on when i connect it to the cable
power + volume up doesn't do anything!
i just bought the phone a week ago
PLEASE, PLEASE HELP ME!!! (( I BEG YOU, PLEASE HELP ME!
Click to expand...
Click to collapse
Just install flashtool on ur pc and download stock firmware for ur mobile. Go to flashtool and flash firmware. Dont attach the usb till flashtool ask

SaySayonara said:
Hello everybody!
I have a serious problem!
I was running latest 4.3 official rom (not rooted)
I tried to root using the towel apk whick worked perfectly
i did some changes like dpi which worked
but then i tried to install xposed framework + jb module and now nothing happens
i did not install any recovery
the led of the phone does not turn on when i connect it to the cable
power + volume up doesn't do anything!
i just bought the phone a week ago
PLEASE, PLEASE HELP ME!!! (( I BEG YOU, PLEASE HELP ME!
Click to expand...
Click to collapse
You can salvage your phone by using flashtool.In case you are having difficulties inbox me will guide you

St.Jimmy90 said:
How full was your battery? Does your pic recognize the phone? Do flashmode and fastboot work?
Click to expand...
Click to collapse
the battery was pretty low
when i plugin the phone (charger & pc), no led turns on, nothing happens.. (no sound) - before installing the flash tool.
i have tried to press vol up + power(at the same time) for more than 15s, still nothing. also tried vol down + power(same time), still nothing..
now ive installed the flash tool that sony provided, everything installed ok on my pc, but it requires me to login.
i did the new account thingy, but i dont get the registration mail....checked junk... still waiting
i haven't tried to connect it to the pc after installing the flash tool yet.
now i keep it charging, even though nothing happens, cos i know it takes at least 50% or more to flash rom again (if it works ( )

Thank you ALL for answering to my post so fast!

SaySayonara said:
the battery was pretty low
when i plugin the phone (charger & pc), no led turns on, nothing happens.. (no sound) - before installing the flash tool.
i have tried to press vol up + power(at the same time) for more than 15s, still nothing. also tried vol down + power(same time), still nothing..
now ive installed the flash tool that sony provided, everything installed ok on my pc, but it requires me to login.
i did the new account thingy, but i dont get the registration mail....checked junk... still waiting
i haven't tried to connect it to the pc after installing the flash tool yet.
now i keep it charging, even though nothing happens, cos i know it takes at least 50% or more to flash rom again (if it works ( )
Click to expand...
Click to collapse
Have inboxed you

SaySayonara said:
Thank you ALL for answering to my post so fast!
Click to expand...
Click to collapse
No need to charge till 50 percent. Even it 25. Percent it ll work.

jindal_bharat said:
No need to charge till 50 percent. Even it 25. Percent it ll work.
Click to expand...
Click to collapse
Ive managed to get past through the registration process with customization.ui after googleing it.
but the problem is the same. no mater how i connect the phone to my pc, (vol up +power or vol down + power), still doesnt work (
what am i doing wrong?
the app tells me to connect the phone but nothing happens..
do i have to install a different flash tool?

SaySayonara said:
Ive managed to get past through the registration process with customization.ui after googleing it.
but the problem is the same. no mater how i connect the phone to my pc, (vol up +power or vol down + power), still doesnt work (
what am i doing wrong?
the app tells me to connect the phone but nothing happens..
do i have to install a different flash tool?
Click to expand...
Click to collapse
No this means that u have hard bricked ur phone. Just go to customet care and ask them to look into it. If they ask what was u doing with phone when this happened, just tell them u were updating the phone. Just this much nothing else.

SaySayonara said:
Ive managed to get past through the registration process with customization.ui after googleing it.
but the problem is the same. no mater how i connect the phone to my pc, (vol up +power or vol down + power), still doesnt work (
what am i doing wrong?
the app tells me to connect the phone but nothing happens..
do i have to install a different flash tool?
Click to expand...
Click to collapse
Any luck?

SaySayonara said:
Hello everybody!
I have a serious problem!
I was running latest 4.3 official rom (not rooted)
I tried to root using the towel apk whick worked perfectly
i did some changes like dpi which worked
but then i tried to install xposed framework + jb module and now nothing happens
i did not install any recovery
the led of the phone does not turn on when i connect it to the cable
power + volume up doesn't do anything!
i just bought the phone a week ago
PLEASE, PLEASE HELP ME!!! (( I BEG YOU, PLEASE HELP ME!
Click to expand...
Click to collapse
All the best, wont waste time on this thread any more.

Well... Say sayonara to your phone. I had the same problem.Led just blinked 3 times when charger was connected.Nothing work. I take it back to the repair centre and they changed the motherboard
Sent from my C6603 using Tapatalk

androidtweaker1 said:
Any luck?
Click to expand...
Click to collapse
no, but thanks for trying to help me (

i have tried one more time to check the device with the flashtool, and it seems that my device was recognized when i plugged it in, but after that something went wrong again..
(i tried vol up + usb)

Ok, charge it and try it again
Sent from my C6603 using XDA Free mobile app

Flashmode is vol-down+USB. Try again.
Wysłane z mojego C6603 przy użyciu Tapatalka

mario_666 said:
Flashmode is vol-down+USB. Try again.
Wysłane z mojego C6603 przy użyciu Tapatalka
Click to expand...
Click to collapse
I've tried that too
the problem is with the driver. it just wont update, saying that windows determined that i have the latest one..
when i open flashtool and i click on devices, it says that there are 2 connected devices(which i think its only one), but the rest is as follows:
List of ADB devices :
07/046/2014 15:46:06 - INFO - - none
07/046/2014 15:46:06 - INFO - List of fastboot devices :
07/046/2014 15:46:06 - INFO - - none
the pc does see the device when i connect it to the pc, making the connected device sound, but the driver fails to install..
i have tried many times to update the driver through flashtool, sdk and so on
im running 32x win 7..
at one point, after i press and hold vol up + power, if i charge it with a different charger, the red led turns on and stays like that for a few minutes, but after it goes dead again.

Did you repair your xperia? Any progress?
Wysłane z mojego C6603 przy użyciu Tapatalka

You have to enable usb debugging. And make sure you have latest flashtool and proper adb drivers

Related

Soft - bricked my xperia T, need HELP (SOLVED)

Hi guys, this is my first time posting here in xda,
I have a problem with my xperia T, it boot loops (starts up by showing the manufacturer logo, then shuts down, then starts up again)
and i didnt unlock my bootloader, and i didnt install CWM, no backups either
I only rooted the phone for the sake of chainfire, and when i installed it, it asked me to restart the phone and from there on the problem started.
I tried fastboot mode, but after 3-4 secs, the blue light disappears and the phone starts boot looping again,
I need help from you guys,
thanks y'all in advance
Use pc companion to restore your phone
Sent from my LT29i using xda premium
SammiSaysHello said:
Use pc companion to restore your phone
Sent from my LT29i using xda premium
Click to expand...
Click to collapse
How do i do that? Sorry, im a newbie..
I think the pc companion cannot restore my phone since it cant recognize it. It starts up, then it shuts down after 3-4 secs
Also i dont see a back up and restore menu on my pc companion,
hawejiedm said:
How do i do that? Sorry, im a newbie..
I think the pc companion cannot restore my phone since it cant recognize it. It starts up, then it shuts down after 3-4 secs
Also i dont see a back up and restore menu on my pc companion,
Click to expand...
Click to collapse
then download the xperia T firmware, and use flashtool to flash the ftf onto your phone
Look in the all in one thread, there you'll find everything you need.
Sent from my LT30p, 4.1.2 stock, DooMKernel v5,root access, unlocked bootloader.
SammiSaysHello said:
then download the xperia T firmware, and use flashtool to flash the ftf onto your phone
Click to expand...
Click to collapse
the flash tool ended and it says "please unplug and start your phone" but my phone does not start at all, as i keep pressing the power button
a red light keeps on blinking,is that normal?
hawejiedm said:
the flash tool ended and it says "please unplug and start your phone" but my phone does not start at all, as i keep pressing the power button
a red light keeps on blinking,is that normal?
Click to expand...
Click to collapse
I would think that it would be the battery? give it a 10 minute charge and see if it starts
you do not need to turn your phone on for pccomapnaion to work.
Run pccompanion and run the software update and choose repair.
Only connect the phone when it prompts you
SammiSaysHello said:
I would think that it would be the battery? give it a 10 minute charge and see if it starts
Click to expand...
Click to collapse
Thanks!! now my phone booted up ) i knew i came to the right place,
i'll hit the thanks button

Soft brick ??!!

hey guys,
I think my phone is bricked . I was trying to install a second rom with the help of Mithun's Rom Switcher (http://forum.xda-developers.com/showthread.php?t=2425946) and when I tried to flash it it said no errors BUT when it shutdown the device didn't boot at all.
th thing that DON'T WORK is my display and my LED(it has to become purple before entering recovery), I already tried to connect the phone with flashtool doesn't see my device
the things THAT work are the LED(when I put in charger), hard reset with vibration(power + vol up 10sec) and hard shutdown with vibration(power + vol up 15sec)
please help me get any rom/recovery back
For the record I have a LTE version Xperia Z (C6603)
laandennis said:
hey guys,
I think my phone is bricked . I was trying to install a second rom with the help of Mithun's Rom Switcher (http://forum.xda-developers.com/showthread.php?t=2425946) and when I tried to flash it it said no errors BUT when it shutdown the device didn't boot at all.
th thing that DON'T WORK is my display and my LED(it has to become purple before entering recovery), I already tried to connect the phone with flashtool doesn't see my device
the things THAT work are the LED(when I put in charger), hard reset with vibration(power + vol up 10sec) and hard shutdown with vibration(power + vol up 15sec)
please help me get any rom/recovery back
For the record I have a LTE version Xperia Z (C6603)
Click to expand...
Click to collapse
my communication with flashtool is restored(windows 8 driver reinstall resolved the communication) but I'm still unable to flash something.
Try SUS. You might lose everything but at least your phone will work.
Whoever said it can't rain all the time never went to England.
Weenz said:
Try SUS. You might lose everything but at least your phone will work.
Whoever said it can't rain all the time never went to England.
Click to expand...
Click to collapse
Also you may want to glance over the guide about unbricking any xperia z.
http://forum.xda-developers.com/showthread.php?t=2229250
Trucifix said:
Also you may want to glance over the guide about unbricking any xperia z.
http://forum.xda-developers.com/showthread.php?t=2229250
Click to expand...
Click to collapse
thx guys I have my phone working again. I used flashtool on an old xp machine and I managed to flash my pac rom again.

[Q] Black screen ! Tried resetting

Hi Guys, wondering if anyone could help ?
My Z1 has run into a black screen issue a few days ago. Was on it like usual in the morning and just went to a black screen when I locked it. Thought it froze fo left it a bit, but still wouldn't respond.
Tried Vol+ and Power and button next to sim card, discharging it, nothing works. It doesn't charge (no LED) and isnt recognised by the computer.
Can anyone help, or is it completely bricked ?
Please try and give us a clue, are you rooted, have you unlocked, which kernel, which rom, which firmware, what did you do just before this happened
Sent from my C6903 using XDA Premium 4 mobile app
gregbradley said:
Please try and give us a clue, are you rooted, have you unlocked, which kernel, which rom, which firmware, what did you do just before this happened
Sent from my C6903 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Sorry,
Rooted
Re-Locked bootloader (Couldn't do no camera)
monXdifed v01.02-01
Stock kernel
And I think I was turning off the alarm or something, nothing specific
Charge it for several hours then use pccompanion to repair.
If that does not work, use flashtool
Thanks, tryning now. Will post back in the evening after work
Same issue
My Mrs z1 had same issue black screen and not charging today, but this is on non rooted stock firmware (non Modded) (t-Mobile UK)
Luckily holding power & Vol up rocker shut it down (3 vibrations) and fix the charging issue.
Fingers crossed. Haven't bothered to turn it on yet but will assume it will start up ok now. Will leave it on charge. and update this afternoon.
[edit]
Yup all good now.
I had a similar incident with my Xperia T when I first got it. Screen black and no way to see what was going on. Non modded again.
Without a logger running in the background there will be no way to know what is causing the issue.
gregbradley said:
Charge it for several hours then use pccompanion to repair.
If that does not work, use flashtool
Click to expand...
Click to collapse
Tried both PC companion and flashtool, and neither of them worked. Drivers are installed and tried with both holding vol up and vol down whilst plugging in but the computer didnt recognize the device
Any ideas anybody ?? Sorry for bringing it back up
run flashtool
choose ftf to flash
do not connect phone until prompted to do so by flashtool, when you do press volume down as you attach the usb cable..
Tried it and didnt work. When promted, I plugged it in and held vol down but it didnt recognize. The instructional animation went a bit crazy but I think thats just my computer
what computer do you have?
Windows 8?
Windows 7, 64bit. Did I maybe not install the drivers correctly ?
seems so,
run drivers.exe from flashtool and choose tx, fastboot and flashmode drivers
Tried installing flashmode, fastboot, tx and z1 drivers. Still the same things happening
Try another computer
Sent from my C6903 using XDA Premium 4 mobile app

[Q] xperia sp stuck on boot animation after restarting again and again

hi i am new here. yesterday i flashed existenz 2.0 rom on sony xperia sp. All went right. then i flashed boot animation on it . then i restarted but it stucks on animation. now nothing is happening i have tried charging it but i think it doesnot do charging in switch off mode, so it starts again and does some charging then on animation it stucks and charging stopps and then after some time it drains the battery and gets swiched off. Then again this process continues. it is not going into recovery mode, flash mode , fastboot mode.
so if you can help me in this situation. pleeassssse
Sounds like a pretty bad bootloop does your PC recognise anything when you connect it? You need to go back to stock or at least to a working ROM. The long and short of it is to fix it you are going to need adb, recovery (if you have a nandroid backup) or flash mode. If you can't get any of them I think its bricked
Sent from my C5303 using xda app-developers app
i had similair problem to this no fastboot because of rebooting problem i had to take back off phone press and hold hard reset button with a pen and connect usb while pressing up all at the same bloody time not that easy but it did go to fastboot after a few attempts (might not work first time keep trying took me about 5 attemps)good luck
Are your Xperia Bootloader is unlocked? To install the custom ROM, you need to unlock the bootloader.
http://forum.xda-developers.com/showthread.php?t=2354721
pc is not recognising..
Captain Sweatpants said:
Sounds like a pretty bad bootloop does your PC recognise anything when you connect it? You need to go back to stock or at least to a working ROM. The long and short of it is to fix it you are going to need adb, recovery (if you have a nandroid backup) or flash mode. If you can't get any of them I think its bricked
Sent from my C5303 using xda app-developers app
Click to expand...
Click to collapse
my pc starts to recognise but then it gets switched off.
my fastbooot not connecting.
ireaper4592 said:
i had similair problem to this no fastboot because of rebooting problem i had to take back off phone press and hold hard reset button with a pen and connect usb while pressing up all at the same bloody time not that easy but it did go to fastboot after a few attempts (might not work first time keep trying took me about 5 attemps)good luck
Click to expand...
Click to collapse
for connecting to fastboot mode my phone should be charged about 20% but the problem is its not charging.
Rupant said:
for connecting to fastboot mode my phone should be charged about 20% but the problem is its not charging.
Click to expand...
Click to collapse
Any idea how much charge is in the phone? I think you will have to keep trying to get into fastboot or recovery try power and then vol up/down or camera depending on what your recovery is I can send you a full nandroid backup of stock if you need one. You need to break into the boot cycle get into recovery (i am assuming you have installed a recovery on this device) timing will probably have a lot to do with it.
Programming is a race between engineers striving to build bigger and better idiot-proof programs, and the Universe trying to produce bigger and better idiots. So far, the Universe is winning.
make sure to use the stock sony usb cable as i think flashmode doesnt work well with other usb cables. also try the other usb ports on your computer. technically,you should still be able to enter flashmode and recovery.
no idea about charge?
Captain Sweatpants said:
Any idea how much charge is in the phone? I think you will have to keep trying to get into fastboot or recovery try power and then vol up/down or camera depending on what your recovery is I can send you a full nandroid backup of stock if you need one. You need to break into the boot cycle get into recovery (i am assuming you have installed a recovery on this device) timing will probably have a lot to do with it.
Programming is a race between engineers striving to build bigger and better idiot-proof programs, and the Universe trying to produce bigger and better idiots. So far, the Universe is winning.
Click to expand...
Click to collapse
no idea abouut charge. its has connected in fastboot mode but for very few secs till the charge is there.recovry is not working which is the main problem.
original cable
XPERIAAplooper said:
make sure to use the stock sony usb cable as i think flashmode doesnt work well with other usb cables. also try the other usb ports on your computer. technically,you should still be able to enter flashmode and recovery.
Click to expand...
Click to collapse
i am using the same usb cable that came with the phone.
Smankusors said:
Are your Xperia Bootloader is unlocked? To install the custom ROM, you need to unlock the bootloader.
http://forum.xda-developers.com/showthread.php?t=2354721
Click to expand...
Click to collapse
did you read my message?
locked bootloader
Smankusors said:
did you read my message?
Click to expand...
Click to collapse
rom which i installed can be also on locked bootloader.:good:
Rupant said:
rom which i installed can be also on locked bootloader.:good:
Click to expand...
Click to collapse
how about the latest version of eXistenZ?
You are flashing the 2.0 but the latest version is eXistenZ Ultra 2.1.5
http://forum.xda-developers.com/showthread.php?t=2478019
2.1.5 is ota update
Smankusors said:
how about the latest version of eXistenZ?
You are flashing the 2.0 but the latest version is eXistenZ Ultra 2.1.5
http://forum.xda-developers.com/showthread.php?t=2478019
Click to expand...
Click to collapse
2.1.5 is a ota update which i had updated to.
Rupant said:
2.1.5 is a ota update which i had updated to.
Click to expand...
Click to collapse
how about clearing data, dalvik, cache?
No need to worry I had given my mobile to service center now it's up and running. Thanks everyone for their suggestions.
Sent from my C5302 using XDA Premium 4 mobile app
mine too same problem
Rupant said:
No need to worry I had given my mobile to service center now it's up and running. Thanks everyone for their suggestions.
Sent from my C5302 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
dude wat to do....?? how much it costs in the service centre.....??
xperia277 said:
dude wat to do....?? how much it costs in the service centre.....??
Click to expand...
Click to collapse
what is the problem u are facing? give details
Rupant said:
what is the problem u are facing? give details
Click to expand...
Click to collapse
my xperia sp 5302 rooted wasnt starting, thank god for this awesome forum i got the solution.
Actually my phone was in a bad bootloop, so what i did was repaired the software using sony pc companion...thanks anyways dude

[Q] Don't know what to do with C6603.. HElP!

Hello Guys..
I need your help... Problem with my Xperia z C6603.
phone able to:
Vibrate 1 and 3x when power and + button used.
With led notification.
Problems:
can't turn on my phone
when charging Until sony logo only then turn off
when turn on sony logo and red notification then turn on
I Tried:
Flashing many times already-still the same problem
Emma- Still the same
SUS-Cant use...notify until July 1 etc.
PC companion-unable to update error
S1tool- error 01000000
What should i do, what is the problem?
Need help please..followed all flashing instructions in xda and other forums
Try Uninstalling PC Companion and make sure all PC Companion files are deleted in your computer. Download the latest version and reinstall it. Also is your phone unlocked? And if so did you use a program called S1tool? If so uninstall that program and make sure all of S1tools files are deleted.
Now try successfully fixing your phone through PC Companion.
Done that Already.
Still no progress...when pressing the Switch Button 3x red light blinking, when charging it Sony logo comes out then Turn Off.
T_T
How did it happen?
Have you unlocked bootloader?
If not and you have TA partition backup, you can give a try to unlock your bootloader via fastboot and then flash any custom ROM
undong said:
Flashing many times already-still the same problem
Click to expand...
Click to collapse
Are you sure that there are no errors while flashing?
Tried another ftf? Maybe this one is damaged.
undong said:
Hello Guys..
I need your help... Problem with my Xperia z C6603.
phone able to:
Vibrate 1 and 3x when power and + button used.
With led notification.
Problems:
can't turn on my phone
when charging Until sony logo only then turn off
when turn on sony logo and red notification then turn on
I Tried:
Flashing many times already-still the same problem
Emma- Still the same
SUS-Cant use...notify until July 1 etc.
PC companion-unable to update error
S1tool- error 01000000
What should i do, what is the problem?
Need help please..followed all flashing instructions in xda and other forums
Click to expand...
Click to collapse
Re download an stock . ftf then flash via flashtool.....
sui785 said:
How did it happen?
Click to expand...
Click to collapse
It happened suddenly.1st i Observe that its getting hot when charging,then drains fast then after pooooffff it wont charge.if charged keeps on blinking to sony then turn off then on till sony then off again
DastanShaikh said:
Re download an stock . ftf then flash via flashtool.....
Click to expand...
Click to collapse
I tried Many different kinds of FTF file in different forums here in xda..but still no progress. can you recommend legit or FTF file.
undong said:
I tried Many different kinds of FTF file in different forums here in xda..but still no progress. can you recommend legit or FTF file.
Click to expand...
Click to collapse
Did you tried xperia z c6603 Ftf or flashed any other device ftf?
DastanShaikh said:
Did you tried xperia z c6603 Ftf or flashed any other device ftf?
Click to expand...
Click to collapse
Yes Sir... I tried it already...stock FTF using Flashtool (Used almost all in XDA forum) I purchased my c6603 from the philippines(maybe this can help.) , used also PC companion still no success.
Now when im charging my phone it turns on until sony only then turns off again, this will repeat over and over again until i remove the charger ( i can only use volume+ + power on when the charger is connected. When I remove my charger it turns off then when i press the on button i see a led light (RED) and it blinks 3 times... and im stuck in this.
undong said:
Yes Sir... I tried it already...stock FTF using Flashtool (Used almost all in XDA forum) I purchased my c6603 from the philippines(maybe this can help.) , used also PC companion still no success.
Now when im charging my phone it turns on until sony only then turns off again, this will repeat over and over again until i remove the charger ( i can only use volume+ + power on when the charger is connected. When I remove my charger it turns off then when i press the on button i see a led light (RED) and it blinks 3 times... and im stuck in this.
Click to expand...
Click to collapse
You can try this....its 4.2 version... If it works for you... U can later flash the updated version...
http://forum.xda-developers.com/xperia-z/general/stock-rom-xperia-z-c6603-10-3-1-2-67-t2563608
DastanShaikh said:
You can try this....its 4.2 version... If it works for you... U can later flash the updated version...
http://forum.xda-developers.com/xperia-z/general/stock-rom-xperia-z-c6603-10-3-1-2-67-t2563608
Click to expand...
Click to collapse
This has two parts...any help in using 2 part FTF file?
undong said:
This has two parts...any help in using 2 part FTF file?
Click to expand...
Click to collapse
Extract the zip then u get a single ftf...
DastanShaikh said:
Extract the zip then u get a single ftf...
Click to expand...
Click to collapse
Done flashing, still the same problem.
undong said:
Done flashing, still the same problem.
Click to expand...
Click to collapse
Stuck on logo...???
This happened to me when I accidentally flashed a Xperia z1 ftf to my Xperia z all I had to do was get a full stock Xperia z ftf get Flash tools ready and when it says to plug phone in flash mode you press and hold all 3 buttons (power,vol+and vol-) all at the same time till it vibrates once then let go of the power button and vol+ but keep holding vol - while plugging in the usb cable this will boot your phone into flash mode
And remember to have all whipe options ticked in flashtools
Hope I.helped

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