HTC One M7 - Boot Issue - One (M7) Q&A, Help & Troubleshooting

Hi All,
I have an issue with my HTC One M7.
The phone becomes 'stuck' at the htc one screen with white background and beatsaudio logo at the bottom.
I can access the HBOOT screen and the following information is displayed:
M7_UL PVT SHIP S-ON RH
HBOOT-1.57.0000
RADIO-4T.27.3218.14
OS-5.11.401.10
I've tried going into recovery mode, clearing cache partition and performing a factory reset but this doesn't resolve the issue.
The device is under warranty with HTC but due to a hairline crack in the corner of the screen they would want between £100-£200 to fix the screen before they could fix the fault (!!) Not sure why they would need to open the phone for, what seems like, a software issue anyway..
Any ideas how I could resolve this myself?
Thanks.

Related

[Q] HTC One restarting on htc boot screen

Hi everyone, this is my firtstime posting here, always iI find a solution reading the old post but not at this time. I have htc one international (no carrier), this morning i wake up and the phone wont turn on, just make loop booting on htc screen. I try recovery, factory reset and nothing working. So the only way to fix is trying to flash a stock rom but i cant find ruu for this Htc one. Details:
*****LOCKED**********
M7_U PVT SHIP S-ON RH
HBOOT-1.44.0000
RADIO-4A.15.3250.22
OPENDSP-V26.120.24.0202
eMMC-BOOT
MAY 17 2013, 18:20:58 -1
Thanks very much for your useful forum.
Best Regards.
P.D. the phone is not rooted, not custom rom, nt bad updating.
rockmetal said:
Hi everyone, this is my firtstime posting here, always iI find a solution reading the old post but not at this time. I have htc one international (no carrier), this morning i wake up and the phone wont turn on, just make loop booting on htc screen. I try recovery, factory reset and nothing working. So the only way to fix is trying to flash a stock rom but i cant find ruu for this Htc one. Details:
*****LOCKED**********
M7_U PVT SHIP S-ON RH
HBOOT-1.44.0000
RADIO-4A.15.3250.22
OPENDSP-V26.120.24.0202
eMMC-BOOT
MAY 17 2013, 18:20:58 -1
Thanks very much for your useful forum.
Best Regards.
P.D. the phone is not rooted, not custom rom, nt bad updating.
Click to expand...
Click to collapse
If you still have it under warranty you might want to check that first.
Sent from my One using Tapatalk 4 Beta

[Q] HTC one ack to stock help

Hi all,
I have bought an unlocked HTC one (m7), it seems in good working order but when i tried to sell it on, they told me there is no recovery mode, and the it says RElocked.
So when i tried to go into recovery nothing works, I just get a red triangle inside a phone picture. noting works when i press power and Volume up either,
could someone please advise in child like details how i can get this phone back to normal so i can sell it please.
here are the phone details:
*** RELOCKED***
M7_UL PVT SHIP S-ON RH
HBOOT-1.56.000
RADIO-4A.25.3263.21
OpenDSP-V32.120.274.0909
OS-4.19.401.11
eMMC-boot 2048mb
THANKYOU
The recovery sounds fine, the only way to get it back to locked rather than relocked is to s-off (security off the phone) which might be doable via firewater http://firewater-soff.com/
You need to do some research on the hoops to go through to s-off/unlock/relock etc. plenty of threads about it. Not child like instructions but hopefully send you in the right direction.

Strange HTC One bug?

Hello! Usually I am able to do research and fix my own problems that I have had with my HTC but this time it seems to be different.
I have a T-Mobile HTC One that has Insertcoin 3.0.3 installed with Kangaroo Kernel v100.
The phone is rooted and unlocked and the bootloader reads as follows:
***Unlocked***
M7_UL PVT SHIP S-OFF RH
CID-TMOBO010
HBOOT-1.57.0000
RADIO-4T.27.3218.14
OpenDSP-v32.120.274.0909
OS-
eMMC-boot 2048MB
May 9 2014,15:57:530
Before going to work last night I was checking facebook when all of the sudden my phone froze. Naturally I just held down the power button and waited it to boot back up. While I was distracted by the tv I glanced back down to my phone and realized it was just a black screen. I tried to re-reboot and same thing happened. (The phone starts and displays the HTC screen but does not get to the boot animation)
Next I tried to boot into recovery but once I enter the bootloader and select an option my phone freezes and I have to power it down. Same thing happends to all of the options... Fastboot, recovery, factory reset, ect.
Another strange thing is that the phone flashes a red light opposed to a solid red light when I plug it in to charge. The phone is completely cool and it is not overheating.
I'd really like to be able to fix the phone or at least be able to re-lock it so I can send it to T-Mobile for repairs if needed.
The phone has been working fine the whole day before the incident.
P.S. I just realized the bootloader displays the OS as empty?

How to fix HTC M7 red triangle/ exclamation mark?

Hi Guys,
I have searched on the forum but can't seem to find an answer for my problem.
I have a htc one - m7 which I had been using on 3 network UK (not sure if it was unlocked)
when updating the phone went off and now it shows a red triangle with an exclamation mark in it when booting past the HTC logo.
The phone was on stock rom when this happened and has never been rooted.
When Pressing volume down and power I get:
*** LOCKED***
M7_UL PVT SHIP S-ON RH
HBOOT-1.57.0000
RADIO-4T.29.3218.08
OpenDSP-v32.120.274.0909
OS-6.09.401.11
eMMC-boot 2048MB
Nov 12 2014,22:08:05.0
Any help with this would be greatly appreciated. I have had a vague attempt at using htc manager but it doesn't recognise the phone even when in fastboot.
Thanks
Does no-one have a solution for this?

HTC desire 500 white screen fastboot option

Hey every one,
Please can some one help me, i've been given a HTC desire 500 to fix I've switched it on and a white screen appears with some coloured options.
At the tops it says.
LOCKED
Z4u pvt ship s-on rl
Hboot-1.03.0001
Radio-14.16.36q4.22
Emmc-boot
Jul 12 2014 02:16:56.0
Fastboot
With the controls
Bootloader
Reboot
Reboot bootloader
Power down
Now I've gone through all these options and can't get past this screen can any one help me out with what to do.
I don't want a custom Rom on it as it's not mine I just want to restore it to factory.
Many thanks

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