Database Develop

Prevention Information Warning (Brand New Note3)

Ok yall, so I haven't installed anything on my phone yet (just got it today), just let the phone run all the app updates that come with the phone. I keep getting the Prevention Information Warning on every restart.
"An application has been forced to stop for an unauthorised attempt to access system in your device. It may be solved by the policy update service."
Click to expand...
Click to collapse
I've searched this but have not come across someone with a non-rooted brand new phone phone with these issues. What do do next?

Getting similar message every several hours on my note 3, non-rooted stock...

Getting this message as well. I've had this phone since launch, messages just started yesterday. Only app I've installed is bit strips.
sEnt from thE noTe 3

I'm wondering if this was done by some sort of backdoor update in an app from Samsung. Seems I only get it when my phone connects to a wifi router

Was getting it for 2 days every several hours but seems stopped today. Having phone since Oct 2nd, started 3 days ago
Sent from my Nexus 7 using Tapatalk

I was getting the same messages. I had to freeze all the five Knox apps using titanium backup, reboot the phone, install titanium restore fixer app, and use titanium fixer every time I restored an app or data using titanium backup. This solved it for me.
Sent from my AT&T Galaxy Note 3

Just a contrasting data point: I've had my N3 for a week, stock unrooted, dozens of apps installed, all apps up-to-date, and I have never encountered this error message. (My device is encrypted, if that matters.)

I started getting this today, too.
Stock everything on my Note 3.

What is so infuriating about this, is that it doesn't tell you which app it is blocking. What in the hell is the point of blocking something if you're not going to even tell me what the potential threat was?!

my 2 cents
I started getting this error after Friday, 10-25 9no system updates I am aware of, stock/un-rooted) I had uninstalled almost all 3rd party apps and just decided to wipe and install from a clean base (that stopped the error, I have installed my must have apps and still good) I would really like to know what was causing this error.
Cheers,
BR

I have also been receiving this error message. Has been roughly 8-10 days now. Seems it appears every time I connect to wifi. (I use juice defender. Every screen unlock the notification pops up when connectivity is re-enabled) I'm stock/unrooted with the same apps I used on my note 2. (Fresh download no titanium restores) I have avg pro installed and it does not detect any errors/viruses/suspicious content. I'm debating factory resetting as well, but for my own curiosity would like to know what the cause of this message is rather then resetting everything and awaiting it to happen again.
Has anybody have any ideas on what's going on?
Thanks,
John

Prevention Information Notification
Getting a similar message every several hours on my note 3.
How do we know which application is causing this warning.

Confimed that this annoying message appears on mine as well
It's got to be in Settings>General>Security somewhere, but I can't seem to pinpoint it either.
It's completely stock. I did NOT mess around with anything - root, sim unlock, bootloader, titanium backup (which requires root). All apps are downloaded via google store. Nothing seems unusual. I didn't install any apk that requires "unknown sources" checked.
Most settings are default. I only disable autoupdate, location services, and bluetooth to improve battery life.

Tuanle said:
It's got to be in Settings>General>Security somewhere, but I can't seem to pinpoint it either.
It's completely stock. I did NOT mess around with anything - root, sim unlock, bootloader, titanium backup (which requires root). All apps are downloaded via google store. Nothing seems unusual. I didn't install any apk that requires "unknown sources" checked.
Most settings are default. I only disable autoupdate, location services, and bluetooth to improve battery life.
Click to expand...
Click to collapse
Same here, I did not play with roots nor anything else, just plain regular stuff and settings and downloading from the Google store and Samsung store. The message keeps popping up.
I googled the problem and don't seem to find a solution yet.
---------- Post added at 07:00 PM ---------- Previous post was at 06:24 PM ----------
I downloaded the [APP] Notification History with the hope that it will record which application is causing this annoying warning.

Guide6 said:
---------- Post added at 07:00 PM ---------- Previous post was at 06:24 PM ----------
I downloaded the [APP] Notification History with the hope that it will record which application is causing this annoying warning.
Click to expand...
Click to collapse
Did that reveal anything?

NaxIonz said:
Did that reveal anything?
Click to expand...
Click to collapse
Not yet, I will post if I get any results.

Just started getting this today. Seems like when connected to wifi this pops up.
Also I just noticed that my phone started to not go to deepsleep very well. This started two days ago. I'm wondering if this warning notification is the causing my phone to not go to deepsleep.

Thankfully so far, I am not getting this, but I am rooted, it seams everyone listed here said they are unrooted, maybe root the device, see if it changes anything.

I am rooted and am getting the message. Also am now getting horrible battery life ever since getting the notifications.
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app

Since I installed [APP] Notification History few hours ago and I haven't seen the Prevention Information Warning yet, but it seems as if this app is preventing that warning because I hear a notification sound every couple of hours almost but nothing is showing in the status bar or in the list of the Notification History. Strange issue!

[Q] Battery dying in 12 hours! - Solved

Hey guys,
For some reason my Gear dies in half a day and I can't work out why. I'm using Skin's modded Tizen ROM but have been doing so for months and this has just started to happen.
- I have no apps installed;
- I don't have auto on when I raise my wrist, although I've tried it with this on and makes no difference;
- I've reset the phone to factory settings. It was actually fine during the day. Put it in my drawer over night, woke up 7 hours later and it had gone from 75% to dead!
- Reset it AGAIN and it's still muffed!;
- Uninstalled the Gear s/w and reinstalled to no avail.
I may be barking up the wrong tree here, but it seemed to coincide with the orange coloured version of the Gear manager. Does anyone have the apk for the previous version where it was all white with a colourful top border please? Or failing that, have any idea what the hell my watch thinks it's up to?
Thanks!
EDIT
Solution
1. Deleted the Gear software (and checked for any remainders in the file manager...although personally I found none);
2. Hard reset the watch, just in case;
3. Installed Gear Manager 2.1.14071502 (courtesy of Brendo);
4. Paired and got it all working well. This alone sorted the battery life which was nice.
5. I let the software update automatically; (obviously bypassing the dodgy version)!
6. Boom! It works fine with the latest app!

Did you try resetting watch? Check link in my sig for older versions of gm

Brendo said:
Did you try resetting watch? Check link in my sig for older versions of gm
Click to expand...
Click to collapse
Yep I've also reset the watch on two occasions. Still dying within 9 hours Cheers for the apk's though, I'll see if that makes any difference. Otherwise I may have to ditch Skin's ROM and try the official - see if that helps.

I am getting almost the same thing over the last few days. My Gear Manager updated to a newer version and I have had the issue ever since. Idk what about updating that on my phone would have to do with the Gears battery life but I have changed a few settings on my notifications to see if that is going to help. I also keep getting "saproviders has stopped" CONSTANTLY. Was popping up every 3 seconds and I could not do anything with my phone. Finally got into Titanium and froze that app and I have had no more issues with that on my phone but I don't think that is cause my Gear to have poor battery life would it? I may have to go back to a older version of Gear Manager.

Similar thing for me with saproviders although it was happening because I had disabled Unified Daemon (EUR) process. Reenabled it and that went....although sometimes the UD(EUR) drains my phone battery and is really only used for weather updates.
As for the draining issue, I'm having a go with Gear Manager 2.1.14071502 and seeing if it makes any difference. So far it is, but I will report my findings back in 24hrs!

jonboyuk said:
Similar thing for me with saproviders although it was happening because I had disabled Unified Daemon (EUR) process. Reenabled it and that went....although sometimes the UD(EUR) drains my phone battery and is really only used for weather updates.
As for the draining issue, I'm having a go with Gear Manager 2.1.14071502 and seeing if it makes any difference. So far it is, but I will report my findings back in 24hrs!
Click to expand...
Click to collapse
That is exactly the version I downloaded also. Gonna have to figure out how to get it to stop wanting to auto update to the newer versions. Just gonna set my settings and not go back to gear manager for awhile. See if it makes a difference for my Gears battery life before I go looking at anything else.

Okay that has fixed it, going back to Gear Manager 2.1.14071502! The watch has been on for 3.5 hours and is still at 100% rather than 55% as it was yesterday!!!
WTF Samsung?!?!
What the hell have they done with their latest Gear app? It must be causing some sort of wakelock on the watch itself.
Guess I'll wait for a month for newer releases.

jonboyuk said:
Okay that has fixed it, going back to Gear Manager 2.1.14071502! The watch has been on for 3.5 hours and is still at 100% rather than 55% as it was yesterday!!!
WTF Samsung?!?!
What the hell have they done with their latest Gear app? It must be causing some sort of wakelock on the watch itself.
Guess I'll wait for a month for newer releases.
Click to expand...
Click to collapse
Good to know about the Gear Manager, I was gonna suggest a reset , but doing the reset via "recovery" , instead of selecting "download" like when using Odin, you select "recovery" and it resets also. I've done the reset that way in the past and it fixed my issues. I had looked all over the Tizen OS for battery stats with no luck. Maybe the Gear somehow stash's the stats or something on the phone instead...? Hmm, I'm gonna dig around in gear manager..
Chris

noellenchris said:
Good to know about the Gear Manager, I was gonna suggest a reset , but doing the reset via "recovery" , instead of selecting "download" like when using Odin, you select "recovery" and it resets also. I've done the reset that way in the past and it fixed my issues. I had looked all over the Tizen OS for battery stats with no luck. Maybe the Gear somehow stash's the stats or something on the phone instead...? Hmm, I'm gonna dig around in gear manager..
Chris
Click to expand...
Click to collapse
Yea have a look Chris. Actually I did reset via the GM first time, the second time I did it via the hardware...as in hold power, keep tapping it and reset that way. Both ways made little unfortunately.
My watch was still on 97% after 8 hours of none use over night so I'm pretty sure it's GM. However, now it wants to update and I literally cannot stop it If I say no, it exits the app, if I say yes the obvious happens. How can I block it?
Also, just for fun I've let it run the update. I know the first version of the 'orange GM' had issues and Samsung updated that immediately. I'm speculating over whether that first cocked up version brought over an issue into the latest one. Thereby if I go from an even older version to the latest, the issue may disappear... as always, I'll keep posting results.

after downgrading GM to previous version, my battery life also improved, after 9 hours of having it at work, taking some pics, sync to internet i had 70% left. gorgeous!
i will never ever press update again. each update only brings more bugs and no new functionality.

Well now I want to potentially throw a curve ball...although we'll see by tomorrow. After downgrading to 2.1.14071502 then upgrading to the latest my gear has been sat idle for 2 hours and sits at 100% battery life.
If this works, it means the previous version of the latest software created some kind of bug and carried itself through to the latest revision. So - this *may* have sorted it. I'll have to keep an eye on it for now but it's looking promising.

i did downgrade but it force app to upgrade or it will stop

Well I've never double posted before in my life! Not sure how that happened - apologies

Right it appears to be fixed (finally).
24 hours - 8% battery use - using the latest Gear software...GREAT!
Theory
The first version of the new batch of gear software had some weird bug causing a wakelock on the watch. Upgrading the app didn't remove it.
What I did
1. Deleted the Gear software (and checked for any remainders in the file manager...although personally I found none);
2. Hard reset the watch, just in case;
3. Installed Gear Manager 2.1.14071502 (courtesy of Brendo);
4. Paired and got it all working well. This alone sorted the battery life which was nice.
5. I let the software update automatically; (obviously bypassing the dodgy version)!
6. Boom! It works fine with the latest app!
All of that said, you may be able to skip steps 3-5 and directly install the latest version....but I tried that and for some reason I still has horrendous battery life.
I'm not sure why the steps above fixed it, but they did. So have a go if this is pi**ing you off as it may just work.
Cheers!

@jonboyuk I've done what you did ,didnt work , even downloaded latest version 2.2.14092299 from @Brendo but still keeps the going to 2.2.14090599 and saprovider FC , i did clean data saprovider and uninstall it worked , but after restarting gear and re-connect it back as it was even uninstalling saprovider wont help anymore.
so now its draining battery so quick. and media control not working.

jonboyuk said:
Yea have a look Chris. Actually I did reset via the GM first time, the second time I did it via the hardware...as in hold power, keep tapping it and reset that way. Both ways made little unfortunately.
My watch was still on 97% after 8 hours of none use over night so I'm pretty sure it's GM. However, now it wants to update and I literally cannot stop it If I say no, it exits the app, if I say yes the obvious happens. How can I block it?
Also, just for fun I've let it run the update. I know the first version of the 'orange GM' had issues and Samsung updated that immediately. I'm speculating over whether that first cocked up version brought over an issue into the latest one. Thereby if I go from an even older version to the latest, the issue may disappear... as always, I'll keep posting results.
Click to expand...
Click to collapse
I ran the same previous version of GM you did. I got GREAT battery life with it. Completely fixed my problem. Now I do have that stubborn update that keeps popping. This is what I do. I click GM app. Update popup comes up and says Cancel or Update. I click the update and when the DL starts, I hit the home button on my GS4 to minimize the app and then i hold the Home button to clear all apps which shuts down the GM app and kills the update. Then I go back to GM app and it does not ask me to update any more. It stays away until I reboot the phone normally. Temp fix i guess but Ill look into it more and see if there is a way to completely stop it.
mjrshark said:
@jonboyuk I've done what you did ,didnt work , even downloaded latest version 2.2.14092299 from @Brendo but still keeps the going to 2.2.14090599 and saprovider FC , i did clean data saprovider and uninstall it worked , but after restarting gear and re-connect it back as it was even uninstalling saprovider wont help anymore.
so now its draining battery so quick. and media control not working.
Click to expand...
Click to collapse
I had this issue. I went into Titanium Backup and froze the SAProviders app. Stopped the popup because it was constantly popping up and was very annoying and could not use my phone at all. Frezzing the app solved the pop up but the bad battery life still stayed until i reverted back to a older version of the GM app like I said in the comment above this one. Still looking for a way to perm stop the update from popping up.

Downgrde to previous GM
jonboyuk said:
Hey guys,
For some reason my Gear dies in half a day and I can't work out why. I'm using Skin's modded Tizen ROM but have been doing so for months and this has just started to happen.
- I have no apps installed;
- I don't have auto on when I raise my wrist, although I've tried it with this on and makes no difference;
- I've reset the phone to factory settings. It was actually fine during the day. Put it in my drawer over night, woke up 7 hours later and it had gone from 75% to dead!
- Reset it AGAIN and it's still muffed!;
- Uninstalled the Gear s/w and reinstalled to no avail.
I may be barking up the wrong tree here, but it seemed to coincide with the orange coloured version of the Gear manager. Does anyone have the apk for the previous version where it was all white with a colourful top border please? Or failing that, have any idea what the hell my watch thinks it's up to?
Thanks!
EDIT
Solution
1. Deleted the Gear software (and checked for any remainders in the file manager...although personally I found none);
2. Hard reset the watch, just in case;
3. Installed Gear Manager 2.1.14071502 (courtesy of Brendo);
4. Paired and got it all working well. This alone sorted the battery life which was nice.
5. I let the software update automatically; (obviously bypassing the dodgy version)!
6. Boom! It works fine with the latest app!
Click to expand...
Click to collapse
Every time I try to go back it re-installs 599. Even if I stop it by holding down the home button and close all apps. I re-open GM and it goes right back to downloading additional software. Has anyone figured a way around this? My watch is dead in 6 hours the way it is now so it's basically useless...

djskipellis said:
Every time I try to go back it re-installs 599. Even if I stop it by holding down the home button and close all apps. I re-open GM and it goes right back to downloading additional software. Has anyone figured a way around this? My watch is dead in 6 hours the way it is now so it's basically useless...
Click to expand...
Click to collapse
first you need to uninstall new Gear Manager, then disable Samsung Apps (Settings->Apps), and then install older GM, you choose. That helped me to disable auto GM update from Samsung, what was very nervous...

Guys, I removed with Titanium all the Gear stuff and installed the 14071502 version without a problem. Freezing SAProviders stopped the update notification from showing up. But my Gear still uses around 10%/hour of battery Anything else I can try?
Sent from my SM-N9005

Daved+ said:
Guys, I removed with Titanium all the Gear stuff and installed the 14071502 version without a problem. Freezing SAProviders stopped the update notification from showing up. But my Gear still uses around 10%/hour of battery Anything else I can try?
Sent from my SM-N9005
Click to expand...
Click to collapse
I have also installed the 2.1.14071502 version. To prevent forcing to upgrade to 2.2, I just disabled Wifi and 3G.. so, it only installs the software of this version. When I got paired, I go to Gear Manager Setup and uncheck the Automatic Update .. so, I only have that version. For goprovider FC, I installed the version from here: http://forum.xda-developers.com/showthread.php?t=2758364 (goprovider-signed-20140529.apk )
And that's all! I have a working goprovider, with 2.1 Manager.... BUT, this version doesn't allow the notification from any app! So, I don't get notifications from WhatsApp, FB, skype.. none! So, do you have another later version (not 2.2)? or any other way to get Whatsapp,etc notifications?

Gear not playing nicely with note 4

Using null rom or stock android doesn't work correctly with my note 4. Here are my issues.
1. Text notification doesn't clear on my watch even though I've already viewed them on my phone.
2. I set up a pattern lock via gear manger setting and it no longer auto unlock when the watch is near my phone.
So far those are the 2 I've noticed.

I'm on stock Android (NA6) with the Note 4 and haven't had problems clearing text notifications.
The problem I do have, however, is that Gear Manager hides the third-party apps I've sideloaded to the Gear as soon as it connects.

JasW said:
I'm on stock Android (NA6) with the Note 4 and haven't had problems clearing text notifications.
The problem I do have, however, is that Gear Manager hides the third-party apps I've sideloaded to the Gear as soon as it connects.
Click to expand...
Click to collapse
Thanks for the info. So you dont have any of the above issues I mentioned? But I think if I go stock I might as well go tizen. I'm gonna miss the 60 seconds recording on Null rom though. I use it a lot. How come you haven't ugpraded to Tizen if you're running stock anyway?

aznmode said:
Thanks for the info. So you dont have any of the above issues I mentioned? But I think if I go stock I might as well go tizen. I'm gonna miss the 60 seconds recording on Null rom though. I use it a lot. How come you haven't ugpraded to Tizen if you're running stock anyway?
Click to expand...
Click to collapse
No, I haven't had any problem with removing the notifications, though I can't speak to the pattern lock issue because I've never used the lock feature. After way too much time spent trying to figure out what was going on with my issue, I finally had enough of the time sink and upgraded to Tizen just an hour or so ago. I had been holding out on that move because I'd been undecided about whether to get the Nexus 6 or the Note 4, and wanted to keep the option of (somehow) using it with the Nexus. Now that I've chosen the Note 4 and sold my soul to Samsung for another year, though, there was really no reason not to upgrade, save for losing the ability to sideload Android apps.

aznmode said:
Using null rom or stock android doesn't work correctly with my note 4. Here are my issues.
1. Text notification doesn't clear on my watch even though I've already viewed them on my phone.
2. I set up a pattern lock via gear manger setting and it no longer auto unlock when the watch is near my phone.
So far those are the 2 I've noticed.
Click to expand...
Click to collapse
I have problem 2 and its driving me nuts.
Whats the longest recording time on Tizen ? I hate the 15 second restriction.

xManMythLegend said:
I have problem 2 and its driving me nuts.
Whats the longest recording time on Tizen ? I hate the 15 second restriction.
Click to expand...
Click to collapse
Thanks. Good to know I'm not the only one. 15 seconds is the limit on stock and Tizen. Thats why I'm still on Null.

JasW said:
No, I haven't had any problem with removing the notifications, though I can't speak to the pattern lock issue because I've never used the lock feature. After way too much time spent trying to figure out what was going on with my issue, I finally had enough of the time sink and upgraded to Tizen just an hour or so ago. I had been holding out on that move because I'd been undecided about whether to get the Nexus 6 or the Note 4, and wanted to keep the option of (somehow) using it with the Nexus. Now that I've chosen the Note 4 and sold my soul to Samsung for another year, though, there was really no reason not to upgrade, save for losing the ability to sideload Android apps.
Click to expand...
Click to collapse
I sideloaded apps too but I find I dont use them as much anymore so I don't mind losing that feature. Might just do tizen for now and lose 60 second recording.

aznmode said:
I sideloaded apps too but I find I dont use them as much anymore so I don't mind losing that feature. Might just do tizen for now and lose 60 second recording.
Click to expand...
Click to collapse
Can you report back if that works ?

I'm having issues with the pedometer syncing with S Health on my Note 4....

This doesn't sound very good. Hope my Gear will play better with the Note4 when it arrives...

Any update by OP ? Rooted my note 4 as well same stupid issue.

xManMythLegend said:
Any update by OP ? Rooted my note 4 as well same stupid issue.
Click to expand...
Click to collapse
Haven't done anything yet. But it seemed to have fixed the notification thing. Sometimes it just takes a while but when I view the text on my phone, it eventually goes away now on my watch. I did upgrade to Null 23 since I was only on null 21. But I can't get myself to upgrade to Tizen. I want to keep my 60 seconds recording. I still have the unlock via gear issue and have just disabled locking on it completely.

aznmode said:
Haven't done anything yet. But it seemed to have fixed the notification thing. Sometimes it just takes a while but when I view the text on my phone, it eventually goes away now on my watch. I did upgrade to Null 23 since I was only on null 21. But I can't get myself to upgrade to Tizen. I want to keep my 60 seconds recording. I still have the unlock via gear issue and have just disabled locking on it completely.
Click to expand...
Click to collapse
In the meantime you may wanna try the xposed module "no lock home" it will stop lockscreen around trusted access points and BT devices. Just tried it if it doesnt work Ill update.

xManMythLegend said:
In the meantime you may wanna try the xposed module "no lock home" it will stop lockscreen around trusted access points and BT devices. Just tried it if it doesnt work Ill update.
Click to expand...
Click to collapse
I would but I'm not rooted. Thanks for the tip. Maybe I will try it when I decide to root.
Sent from my SM-N910T using Tapatalk

guys.. I just updated my gear into tizen..
and when I paired it with Note 4 there's no Runtastic pro apps nor Runkeeper in the Samsung gear Apps...
tried with my Note 3 and I can found the Runtastic Pro there... backed the apk up and pushed it to Note 4 and failed..
this is driving me insane.. is there anyway I can install those apps in the Gear Tizen?

zelduy said:
guys.. I just updated my gear into tizen..
and when I paired it with Note 4 there's no Runtastic pro apps nor Runkeeper in the Samsung gear Apps...
tried with my Note 3 and I can found the Runtastic Pro there... backed the apk up and pushed it to Note 4 and failed..
this is driving me insane.. is there anyway I can install those apps in the Gear Tizen?
Click to expand...
Click to collapse
Maybe try this thread http://forum.xda-developers.com/galaxy-gear/general/runtastic-finally-tizen-t2863431

So I just bought a Gear 2 and it also has issue #2 where the phone won't unlock if the Gear 2 is near it. This seems to be an issue with the note 4. Hopefully it can be fixed via software.
UPDATE: I uninstalled GM and reinstalled it again but downloaded from Samung app store. Also once connected, I had GM reset the gear instead of restoring. It also did do 2 small software updates during connection setup. I'm not sure which made the difference but the gear 2 is unlocking the phone ok now.
Just for the heck of it, I then unpaired the gear 2 and repaired my gear 1. It didn't ask for me to restore or reset and it just did the 6 digit confirmation code. It did the 4 small updates during connection setup. After connection, I checked and auto lock was still set in GM setting for the Gear 1 as well as all other settings being unchaged. And now it works! WTH. I tried moving the gear away and it locked. Moved closed and it auto unlocked. Also works if I power down the gear and power it back up. I've tried uninstalling GM so many times before and let it reset my gear1 but that didn't do anything. Maybe the gear 2 triggered something in the phone for it to work right? I have no idea. But I'm glad it's working now. Now I just need to decide which I want to keep. But I'm probably leaning towards the gear 1 with null 2.
UPDATE 2: Restarted the phone and issue came back.
UPDATE 3: So if I walk away and come back near the phone it works 1 time. I will try it with the gear 2 and see if I have the same issue. I didn't restart the phone when I had it connected to the gear 2.

This thread's kind of surprising to me. I had a ton of problems with my Note 3 and Gear that all went away with the Note 4. Everything just works - auto unlock, BT connect/re-connect, Gear Manager. When I was having problems with the Note 3 I installed the Canadian ROM (vs. U.S.) on my Gear and just stayed with it even though it didn't help anything. Its method of rebooting or recovering is easier to use than the U.S. version. Maybe there's something in the Gear's U.S. ROM causing it to misbehave? The only downside between Note 3/4 is that a bunch of apps I previously had installed don't show up any more either in my "purchased" apps or in the Gear App Store. Why Samsung keeps playing with what apps are available based on host device is beyond me.

BarryH_GEG said:
This thread's kind of surprising to me. I had a ton of problems with my Note 3 and Gear that all went away with the Note 4. Everything just works - auto unlock, BT connect/re-connect, Gear Manager. When I was having problems with the Note 3 I installed the Canadian ROM (vs. U.S.) on my Gear and just stayed with it even though it didn't help anything. Its method of rebooting or recovering is easier to use than the U.S. version. Maybe there's something in the Gear's U.S. ROM causing it to misbehave? The only downside between Note 3/4 is that a bunch of apps I previously had installed don't show up any more either in my "purchased" apps or in the Gear App Store. Why Samsung keeps playing with what apps are available based on host device is beyond me.
Click to expand...
Click to collapse
Hey Barry whats up. Thanks for the input. That's interesting as I'm the complete opposite with the gear and note 3. But I am using null rom so I'm not sure if that makes a difference from the US version. Did you go back to US rom and which version?
Sent from my SM-N910T using Tapatalk

aznmode said:
Hey Barry whats up. Thanks for the input. Did you go back to US rom and which version?
Click to expand...
Click to collapse
Nope. I'm on the Canadian ROM. Can you look in the Gear App Store with a U.S. ROM'd Gear and see if Direct or PayPal are in there? I don't think the Gear's region restricts app but it would be nice to know for sure.
http://samsung-updates.com/details/29833/Galaxy_Gear/SM-V700/XAC/V700XXUCNF1.html

S-Voice issue: Gear side

Just recently, when I try to invoke S-Voice on my gear, it both gives me and reads me the message: "It looks like another application is using the mic. Please close it and try again".
Gear is running Tizen OS.
Phone is a GS4 running latest Hyperdrive Rom RLS19
Have not recalled adding any new apps that would effect this to my phone and certainly haven't added anything to the Gear.
Any ideas on how to troubleshoot? I assume this is related to the phone and something being open mic on it?
A side note: S-Voice via my phone works flawlessly and does not report this message.

Update: Ok, so I have determined that the 'sa-providers' fix eluded to on here for those of us afflicted with the massive force closes since Gear Manager updated last is the culprit. If I remove it with TIBU on phone and let Gear Manager re-install the latest version of it, I can get s-voice to function from Gear to phone again.
Major problem is, After about 30 seconds, sa-providers continuosly force closes every 2 seconds thus making the phone un-usable until you kill the BT connection to stop it. Tried clearing data for sa-providers, that fixes things for another 30 seconds to a minute and problem persists.
Any ideas folks?
Thanks

I am getting the same message when I try to use the s-voice on the watch to respond to a text. It has worked in the past.
I am not running any special rom nor have I rooted my phone or the gear
I have a Sprint Galaxy S5

updated gear 2, pedometer no longer works

Had my gear since Christmas, working great. Had to update this morning, now I am no longer receiving notifications and my pedometer doesn't work. Had to update to access the gear. Nothing works really now. What should I do?

qristina said:
Had my gear since Christmas, working great. Had to update this morning, now I am no longer receiving notifications and my pedometer doesn't work. Had to update to access the gear. Nothing works really now. What should I do?
Click to expand...
Click to collapse
I have been having a similar problem. I cannot get the gear to sync with S health. S health says that it is connected to the gear, but the pedometer steps do not show up). It currently registers me as having taken zero steps all day. I also cannot see my recorded sleep in s health. This all started happening when I updated to the new version of s health or the new gear manager.
Has anyone else had the same problem and if so is there a fix for it?

mat_the_who said:
I have been having a similar problem. I cannot get the gear to sync with S health. S health says that it is connected to the gear, but the pedometer steps do not show up). It currently registers me as having taken zero steps all day. I also cannot see my recorded sleep in s health. This all started happening when I updated to the new version of s health or the new gear manager.
Has anyone else had the same problem and if so is there a fix for it?
Click to expand...
Click to collapse
I'm having the same problem. I have even restored my phone, and since you cannot connect your watch without restoring it, my watch has alsi been restored, and no luck. I can see in my activity history what it stopped syncing the 28. january...