[Q] HELP Please!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! - Xperia Z Q&A, Help & Troubleshooting

Please my xperia z is bricked and i havnt used for over a week now,
i installed pc companion on my pc, it detected an update for my phone, i accepted the update, my phone powered down to install the update, and it got stuck there, refused coming back on, i have tried contacting sony customer service, they gave me some procedures which i have followed to the letter, i have used the pc companion to repair but it tells me there is no update for my phone or sometimes it would tell me update engine could not update your device (error 100), i have also tried using flashtool as well and it gave error, my phone is down and if i power it on it tells me update failed, make sure the phone is connected to a computer and try again,
i have tried all the repair/update procedures known to me several times, disabled my antivirus and firewall, attached is an error i got while using the flashtool...
the phone was rooted with a locked bootloader...
any solution would be highly appreciated..

Don't Upset........!!
Change your PC USB port..!! (im using 2.0 port)
then Cleen
C:\Flashtool\firmwares
folder
IT work's for me..!!
:good::good::good:

Related

[Q] How can I unbrick my X8?

Hy all, my X8 was frozen while installing CM 7.1 Stable, then it turned off. When I tried to turn it on it stuck at the SE logo, then freezed. I tried to get into my recovery and recover my phone, but I couldn't. Then i tried to repair it via PC Companion, but it said: ,,Your ip address is not allowed to update or repair brown phone. Please conect to the SEMC network." . Then I tried to flash 2.1 via Flashtool but it said install or reinstall my drivers. I did it, but the error came up again. Now I don't know what should I do to repair my X8. People said I should use SEUS but I couldn't find a working one for X8. If you can help me, please do!
Thanks for reading this thread, ChongWiz.
Sorry for bad english, I'm hungarian.
Install Gordon's Gate drivers inside flashtool's directory. Then try to flash newest original update by pressing back button through flashing. Flashtool should find your device and install smoothly. If you still have problems with drivers install newest PC Companion.
ChongWiz said:
Hy all, my X8 was frozen while installing CM 7.1 Stable, then it turned off. When I tried to turn it on it stuck at the SE logo, then freezed. I tried to get into my recovery and recover my phone, but I couldn't. Then i tried to repair it via PC Companion, but it said: ,,Your ip address is not allowed to update or repair brown phone. Please conect to the SEMC network." . Then I tried to flash 2.1 via Flashtool but it said install or reinstall my drivers. I did it, but the error came up again. Now I don't know what should I do to repair my X8. People said I should use SEUS but I couldn't find a working one for X8. If you can help me, please do!
Thanks for reading this thread, ChongWiz.
Sorry for bad english, I'm hungarian.
Click to expand...
Click to collapse
This may sound funny but it is real. Try the same process what you have done in another computer. I had the problem as you in my laptop. When I tried the process on my desktop computer it was like butter and I restored my phone software in just 15 mins.
I cant say the reason or logic behind but it worked.
Just have a try, you may succeed as me.
U can simply go to cybercafe or just work with another computer that all..
cheers
problem:
My friend had accidently deleted his \system folder and due to that,the phone on rebooting was stuck at the sony ericsson logo and would not go any further
solution:
1) charge the phone
2)download SEUS
3)connect usb port to pc.
4)Launch SEUS
5)When asked to plug the phone,plug the USB into the turned off phone(by removing and reinserting battery) and press the <-- and power button together and keep pressed until led turns green
6)the phone will be updated via SEUS
---------------
HIT THANKS IF THIS HELPED

[Q] pc companion update problem

Guys while updating Android 4.3 14.2.A.1.136 firmware via PC companion on Z1(India), I got stuck at step 2, it says preparing sofware and the bar is nearing its end and it takes 5 mins and then the process window closes and again my pc companion shows a new software upgrade is availble for your phone and if i repeat the process again i get the same issue................even i installed SUS, but while opening SUS it says an error has occurred your apllication will shutdown......any help can be appreciated....thx
I also tried reinstalling my pc compnaion and also SUS but, I face the same issue. Can you guys tell me any solutions?????
Flash via Flashtool.

[SOLVED] Soft brick D405n need a little help.

Rooted LG D405n, nothing done to the software beyond that (unless you count having zooper/nova launcher configured on it). Gave the phone to a friend for a short while and she decided to update the software using the LG software update on the phone. After she selected install on the latest update which came out not long ago and was supposedly going to update the apps, it restarted and got stuck on boot screen with Boot Ceritification Error [560].
I've tried this guide http://forum.xda-developers.com/lg-l90/general/guide-flash-stock-kdz-offline-lg-l90-t2803479 but I got stuck on step 4. because I cannot make the PC recognize the device (it does not show up at all), so the LG tool can't install USB drivers. If i try to do it manually (it gives me an option to select a device from a list) it doesn't seem to do anything, just gets stuck on the Downloading USB driver window.
I can put the phone in Firmware Upgrade Mode just fine, but it doesn't seem to do anything useful. The PC still won't recognize the device, however I can hear the 'usb pluged in' sound (I'm on Win7).
Did a factory reset, didn't help.
Asayanami said:
Rooted LG D405n, nothing done to the software beyond that (unless you count having zooper/nova launcher configured on it). Gave the phone to a friend for a short while and she decided to update the software using the LG software update on the phone. After she selected install on the latest update which came out not long ago and was supposedly going to update the apps, it restarted and got stuck on boot screen with Boot Ceritification Error [560].
I've tried this guide http://forum.xda-developers.com/lg-l90/general/guide-flash-stock-kdz-offline-lg-l90-t2803479 but I got stuck on step 4. because I cannot make the PC recognize the device (it does not show up at all), so the LG tool can't install USB drivers. If i try to do it manually (it gives me an option to select a device from a list) it doesn't seem to do anything, just gets stuck on the Downloading USB driver window.
I can put the phone in Firmware Upgrade Mode just fine, but it doesn't seem to do anything useful. The PC still won't recognize the device, however I can hear the 'usb pluged in' sound (I'm on Win7).
Did a factory reset, didn't help.
Click to expand...
Click to collapse
You could try the LG Support Tool. Not sure it will work but it's worth a shot. The problem with the phone not getting detected by the PC is the fact that 1) The OS was upgraded by your friend and 2) The factory reset you performed . Both of those acts would have disabled USB debugging hence no device detected.
I unfortunately have no encouraging information to give you.
shinobisoft said:
You could try the LG Support Tool. Not sure it will work but it's worth a shot. The problem with the phone not getting detected by the PC is the fact that 1) The OS was upgraded by your friend and 2) The factory reset you performed . Both of those acts would have disabled USB debugging hence no device detected.
I unfortunately have no encouraging information to give you.
Click to expand...
Click to collapse
It appears that I have fixed it.
Since The tool would not download the USB drivers by itself I went to the LG website and got them manually, installed them and restarted the PC.
After that I launched the LG Mobile Support Tool, but it still didn't see the device.
However, I clicked Options and Upgrade Recovery. It asked me for my IMEI. I put the phone into Firmware Upgrade mode and the program started upgrading the phone.
After it was all done, the phone restarted, and the software update simply said that instalation failed, I have lost root but everything else seems fine. Rooted again with towelroot and I'm back in game.
Asayanami said:
It appears that I have fixed it.
Since The tool would not download the USB drivers by itself I went to the LG website and got them manually, installed them and restarted the PC.
After that I launched the LG Mobile Support Tool, but it still didn't see the device.
However, I clicked Options and Upgrade Recovery. It asked me for my IMEI. I put the phone into Firmware Upgrade mode and the program started upgrading the phone.
After it was all done, the phone restarted, and the software update simply said that instalation failed, I have lost root but everything else seems fine. Rooted again with towelroot and I'm back in game.
Click to expand...
Click to collapse
Well I'm glad you managed to fix it.
Since this issue appears to be solved, please insert '[SOLVED]', without the quotes, at the beginning of your thread title.

HELP: Sony Xperia Z3 Compact Unknown USB Device (Device Descriptor Request Failed)

HI, I need help fixing my Z3 Compact (D5803).
-My phone had Android 4.4.4, had Root and had firmware 23.4.A.1.200 I believe. (some pre-rooted firmware)
-I flashed that firmware onto my phone a long time ago and its been running great ever since.
-Today I decided to try more flashing, I rushed it and accidentally flashed firmware for the Z3, not Z3 Compact, plus I forgot to turn on USB Debugging!!!!
-It pretty much failed flashing, tried to turn on my phone and I get the update failed screen.
-I researched it, looked into repairing it through PC Companion, but decided to try flashing again and still not seeing that I had the wrong firmware.
-It seemed to have flashed some of the way but had errors and stopped flashing, I tried turning on my phone but now I get nothing.
-No LED, no vibration, no Charge LED, no Update failed screen, no Sony logo, no nothing.
-The only thing I get is when I plug USB into my PC then into phone, it takes 10 seconds, then I get sound on PC and a notification saying (Unknown USB Device (Device Descriptor Request Failed) but still no LED light on my phone or vibration.
-I tried uninstalling the driver, I tried different button reset ideas, even tried the little yellow button next to the SIM card.
-I tried repairing it with PC Companion but it cant do that because it wont recognize it or respond to the (hold vol down then plug in USB).
-Didnt bother try fixing it with flash tool because I knew I'd have the same results as I did with PC Companion ^^^^^^^^
-I read some people say that the USB error can be a Hardware issue but I dont think it is because my phone worked fine before all this. (Unless the USB cable fried my phone some how???? lol
-I did make a backup before I did the flashing which I put on my micro SD card, and I had that out when I tried flashing so it should be safe
I think thats it. If theres any thing else that comes to mind that might help I'll add it in when I can.
Any help would be appreciated thanks!
Force install drivers using the "Have disk" option through the device manager control panel.
If the firmware that controls the USB interface and bootloader are corrupted, it's possible that it's hard bricked and needs to be recovered using JTAG.
I've had bricked phones due to hardware failures that caused the same error.
fierogt42 said:
Force install drivers using the "Have disk" option through the device manager control panel.
If the firmware that controls the USB interface and bootloader are corrupted, it's possible that it's hard bricked and needs to be recovered using JTAG.
I've had bricked phones due to hardware failures that caused the same error.
Click to expand...
Click to collapse
Thanks for the reply.
My phone wont show up on the pc anymore. wont show unknown device in device manager neither.
When I first plug it in the LED shows red for a little then goes away, so I think the battery is dead, i charged it but still nothing shows up on the pc.
I would like to try and recover it using JTAG. I know how to open up the phone and all, but I dont know how to JTAG.
Could you give me some video tutorials or step by step instruction on how to do it for my phone? Also what JTAG hardware and software do I need?
thanks :]

HELP OTA update bricked my phone!

I bought my XZ1 Compact 5hrs ago and got notified of an update. I put it to install and after installing the phone restarted itself, however I got error message "your device has failed verification and will not work. Your device will be powered off after 5 seconds." And it dies. Same message and power off everytime I try to power it on.
Please HELP!
Try Software Repair with Sony PC Companion program
It's not bricked, as it's turning on and you're getting a message.
As above, start PC Companion, although now it's called 'Xperia companion', follow instruction on repair..

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