Arrived but unfortunately with a bad surprise doesn't work the microphone, or better the other person hears a loud hiss, I did the test with the microphone by making a record and actually feels a strong hiss.
Nothing Monday, call Sony for reentry.
Hey, I have the same problem, just received mine today. Except it's more like a very strong wind constantly blowing into the mic. I tried to contact Xperia Care who said to do a repair my phone via Sony PC Companion that did nothing.
Now I am waiting to recontact them tomorrow, it's the only phone that I have which take a nano sim.
Yes is real so !!!!! very strong wind constantly blowing into the mic...... AND ALSO I, repair my phone via Sony PC Companion that did nothing. THE PROBLEM IS HARDWARE OR SOFTWARE ????
I think "repair my phone" just reflash the firmware so I guess the problem is hardware.
ScorpioEF said:
I think "repair my phone" just reflash the firmware so I guess the problem is hardware.
Click to expand...
Click to collapse
change the phone ???
I will see tomorrow with Sony. They have to exchange the phone as this problem is not our fault.
ScorpioEF said:
I think "repair my phone" just reflash the firmware so I guess the problem is hardware.
Click to expand...
Click to collapse
ScorpioEF said:
I will see tomorrow with Sony. They have to exchange the phone as this problem is not our fault.
Click to expand...
Click to collapse
YES BRO !!!:good:
solved
I solved and everything works perfectly, beating first with his finger on the mic and blowing some compressed air at low pressure in the main microphone. Of course it is not normal but for now everything works perfectly (for now I keep it under control).
Wow, blowing compressed air in the mic worked for me too. Great idea :good:
ok , now works for you ???
Yup, works great.
ScorpioEF said:
Wow, blowing compressed air in the mic worked for me too. Great idea :good:
Click to expand...
Click to collapse
Where is the microphone located on the z3?
Related
hi was talking on the phone and all of a sudden i cant hear the other person.
However if i put the call on loud speaker i can hear the person on the phone.
So i tried changing the roms from tonys t build to pac rom, that didnt work so nvflashed the phone with progmaq nvflash and mic still aint working.
Unless someone can resolve my issue through a software change, am i able to repair this speaker? and if so roughly a cost and where (if in england) would be helpful.
Or is the phone best to be scraped or given to the kids to play with?
have you tried a headset??
the one that came with the phone....
hostel666 said:
have you tried a headset??
the one that came with the phone....
Click to expand...
Click to collapse
Good idea mate
Just tried it and the sound works through headset so its 100% the top speaker has stopped working
Massive shame as with Tony's ROM the phones great
Looks like I will throw the phone away and just find a new one... Any suggestions?
Don't want s4 as I will break it in seconds build quality is crap.
Maybe a HTC one or Sony experia z?
jessnorman said:
Good idea mate
Just tried it and the sound works through headset so its 100% the top speaker has stopped working
Massive shame as with Tony's ROM the phones great
Looks like I will throw the phone away and just find a new one... Any suggestions?
Don't want s4 as I will break it in seconds build quality is crap.
Maybe a HTC one or Sony experia z?
Click to expand...
Click to collapse
I had the same problem, i think your ear speaker, not the LOUD ONE, the internal, is bad, try sending it to repair. mine was like yours, tech replaced the speaker and all was ok
MrAlez said:
I had the same problem, i think your ear speaker, not the LOUD ONE, the internal, is bad, try sending it to repair. mine was like yours, tech replaced the speaker and all was ok
Click to expand...
Click to collapse
Oh it can be repaired then... Mines out of warranty as its 1.5 years old. Thanks will go to a repair shop
Problem solved.
I just love this forum
hostel666 said:
Problem solved.
I just love this forum
Click to expand...
Click to collapse
it is good if you can find solution so fast
Update: got the phone shop to replace the speaker... They said they just changed the whole top element of the phone, charged (GBP) £30 inc fitting all works OK now. Just for future ref if any1 has similar problem
Like title, anyone having similar situation like that ??? 3 normal headset has been tested, basically the phone has something to do with that. Did factory reset and all stuff, nothing works.
There were lots of people suffering that with the same pattern as mine with just left earplug
http://talk.sonymobile.com/t5/Xperi...ug-wont-play-music/td-p/402779/highlight/true
Last option is to send the phone toward service, i really want to avoid that since i won't be in Australia for a while.
RyNkA said:
Like title, anyone having similar situation like that ??? 3 normal headset has been tested, basically the phone has something to do with that. Did factory reset and all stuff, nothing works.
There were lots of people suffering that with the same pattern as mine with just left earplug
http://talk.sonymobile.com/t5/Xperi...ug-wont-play-music/td-p/402779/highlight/true
Last option is to send the phone toward service, i really want to avoid that since i won't be in Australia for a while.
Click to expand...
Click to collapse
I had this happen to me.
I tried with two different headsets.
Turns out both headsets were broken and the phone was fine.
Maybe that's the case for you too.
Did you try a bluetooth handset? Anyway I know you are in complicated situation but in this case the best thing is send it back to repair via warranty.
RyNkA said:
Like title, anyone having similar situation like that ??? 3 normal headset has been tested, basically the phone has something to do with that. Did factory reset and all stuff, nothing works.
There were lots of people suffering that with the same pattern as mine with just left earplug
http://talk.sonymobile.com/t5/Xperi...ug-wont-play-music/td-p/402779/highlight/true
Last option is to send the phone toward service, i really want to avoid that since i won't be in Australia for a while.
Click to expand...
Click to collapse
Is not the phone, is the headset, trust me
Sent from my C6906 using Tapatalk
negrobembon said:
Is not the phone, is the headset, trust me
Sent from my C6906 using Tapatalk
Click to expand...
Click to collapse
So what did you do mate ?...send it in for warranty support ?
negrobembon said:
Is not the phone, is the headset, trust me
Sent from my C6906 using Tapatalk
Click to expand...
Click to collapse
I wouldn't be that sure.. I had the same problem, left audio channel didn't work in headphones. I tried 3 different headsets. That problem was in the phone. I've sent it to a repair centre and they replaced my while unit because they couldn't fix the issue. So I would send it in for repair with this problem. I know I did and got a replacement phone.
3 handset and all the same problem? 100% faulty device or jack, send it back to repair.
bramgg said:
I wouldn't be that sure.. I had the same problem, left audio channel didn't work in headphones. I tried 3 different headsets. That problem was in the phone. I've sent it to a repair centre and they replaced my while unit because they couldn't fix the issue. So I would send it in for repair with this problem. I know I did and got a replacement phone.
Click to expand...
Click to collapse
Could be, though i had this issue before with different devices and its always the headset
Of course i guess you can't discard the phone as a culprit
Maybe you should find a way to verify it for free before sending it in for repairs
Sent from my C6906 using Tapatalk
Same case, it was dirt
Hi guys, don't send it back to repair, I had the same problem but i stuck in a needle to clean the plug and a lot of dirt came out, tried again the earplugs and they were working fin in both sides!:good::good:
rvzek_89 said:
Hi guys, don't send it back to repair, I had the same problem but i stuck in a needle to clean the plug and a lot of dirt came out, tried again the earplugs and they were working fin in both sides!:good::good:
Click to expand...
Click to collapse
The last post was 19th January, your advice might be a tad late....
@gregbradley: lol
Sent from my C6902
Watch out with sticking a needle in the headphone jack! There's some special coating in it to make it waterproof! I guess that a needle can make destroy this coating!
Sent from my C6903 using xda app-developers app
gregbradley said:
The last post was 19th January, your advice might be a tad late....
Click to expand...
Click to collapse
Not entirely too late, at least it helped me.
Been trying to find a solution for this same problem and was beginning to think a repair was needed.
Just to confirm...with a needle, after clearing out a clump of fluff sound now plays through both earphones of the 5 different headsets that wouldn't work before.
For anyone else trying to fix this problem either now or in the future, its at least worth a try.
Thanks rvzek
I've noticed that my left earplug have lower volume than the right one. Did someone had this problem?
I cannot remember what caused this, but it's only on the Sony headset and not other. Others are working fine.
Hello All,
My Z1 has recently begun to give off a sort of feedback when it vibrates (via the speakers).
I've ran diagnostic tests on my phone and all tests seem to come back positive and error-free.
However, when I run the Vibration test, sometimes the vibrator works perfectly fine (for about two runs), and then it vibrates with the negative "ZzzzzZzzZ" sound.
Is anyone else experiencing this issue with their Z1? Perhaps someone else (if anyone is experiencing it as well) can further elaborate on the issue. Would really like to get this issue fixed without having to send it back to Sony :crying:
I have the same problem with my Z1 (6903). There's a weird buzzing sound from the speaker right after the vibrator activate. Would love to be able to fix this without sending to Sony as well.
Jounsa said:
Hello All,
My Z1 has recently begun to give off a sort of feedback when it vibrates (via the speakers).
I've ran diagnostic tests on my phone and all tests seem to come back positive and error-free.
However, when I run the Vibration test, sometimes the vibrator works perfectly fine (for about two runs), and then it vibrates with the negative "ZzzzzZzzZ" sound.
Is anyone else experiencing this issue with their Z1? Perhaps someone else (if anyone is experiencing it as well) can further elaborate on the issue. Would really like to get this issue fixed without having to send it back to Sony :crying:
Click to expand...
Click to collapse
luan87us said:
I have the same problem with my Z1 (6903). There's a weird buzzing sound from the speaker right after the vibrator activate. Would love to be able to fix this without sending to Sony as well.
Click to expand...
Click to collapse
Guys i had same problem few weeks back, then two days back vibrator stopped working and this zzzzzzzzzzzz sound was the only thing i can notice. So went to center and today got it replaced. So no more workarounds for this issue. Go to center and get it replaced.
Peaceful Droid said:
Guys i had same problem few weeks back, then two days back vibrator stopped working and this zzzzzzzzzzzz sound was the only thing i can notice. So went to center and today got it replaced. So no more workarounds for this issue. Go to center and get it replaced.
Click to expand...
Click to collapse
Ahh, that's unfortunate. I live in the Bahamas, so doing that is pretty difficult for me at the moment. Were you able to go to any Sony store, or did you have to go directly to a service center? How long did you have to wait for your replacement?
Sent from my C6903 using Tapatalk
I submitted my phone yesterday morning and person in charge told me they will try to do any sort of update first and if still there is an issue, they will replace it. Today morning when i went there, he told issue is not sorted wait for 10 minutes. and then i got new brand replacement in 15-20 minutes..:laugh:
I will suggest you to go directly to service center.
Peaceful Droid said:
I submitted my phone yesterday morning and person in charge told me they will try to do any sort of update first and if still there is an issue, they will replace it. Today morning when i went there, he told issue is not sorted wait for 10 minutes. and then i got new brand replacement in 15-20 minutes..:laugh:
I will suggest you to go directly to service center.
Click to expand...
Click to collapse
Damn. Lol that is a toughie. Only service center I know of in the US is located in Texas :/
Edit: There are actually 4 locations; NJ, LA, Texas and San Jose, Cali.
Sent from my C6903 using Tapatalk
Ohhh that sounds tooooo far from your location. Try repair your phone via SUS or PCC. But first take full backup. Hope this can solve your issue. Though chances are very less.
Peaceful Droid said:
Ohhh that sounds tooooo far from your location. Try repair your phone via SUS or PCC. But first take full backup. Hope this can solve your issue. Though chances are very less.
Click to expand...
Click to collapse
Yeahh, I doubt it would fix my prob. I'm going to have to tough it out till I can get up to NJ at some point (hopefully before my warranty expires ).
Yeah All the best for that mate.
Really found my self lucky that i have to travel just 10-12 minutes to reach service center
Yeah, thanks for replying to my thread though..thought I was the only one experiencing this issue.
smajor said:
No, You are not one! I faced this issue. Somehow I can't help with it, this seems its phone fault. Z1 has many issues in it.
Click to expand...
Click to collapse
Yeah, unfortunately. Considering this is such an expensive phone with "top-quality components", you'd have expected more..
I'm also having the squeaky vibration problem...
Hi, I'm also having the squeaky vibration problem. My phone is about 6 months old and I've been having this noisy vibration squeak for at lease 6 weeks now. I'm running slimkit evo 8.1 on a unlocked bootloader. Before I try to get it fixed by Sony, do I need to reset back to stock and lock my bootloader?
Could anyone give me some pointer to what I could say to get the phone exchanged for a brand new one? I can't be without a phone for 2-3 weeks (estimated service time by resale store).
I have a 5 months old z1, and ive had this issue since the first month i bought it....i guess its a weak point, which is pity for a flag**** phone...
macooz said:
Hi, I'm also having the squeaky vibration problem. My phone is about 6 months old and I've been having this noisy vibration squeak for at lease 6 weeks now. I'm running slimkit evo 8.1 on a unlocked bootloader. Before I try to get it fixed by Sony, do I need to reset back to stock and lock my bootloader?
Could anyone give me some pointer to what I could say to get the phone exchanged for a brand new one? I can't be without a phone for 2-3 weeks (estimated service time by resale store).
Click to expand...
Click to collapse
Hi macooz,
Sorry for the late reply. If you are sending it back to Sony, you should always revert back to Stock, as custom firmwares void your warranty.
You could simply tell them that your Vibration Motor is not functioning properly (giving off a squeaky noise instead of an actual vibration) and you would like for it to be either repaired / replaced or have your entire phone exchanged for a new one.
Sent from my C6903 using Tapatalk
VladoBENZ said:
I have a 5 months old z1, and ive had this issue since the first month i bought it....i guess its a weak point, which is pity for a flag**** phone...
Click to expand...
Click to collapse
I agree with you. Issue is that because the phone is encased in gorilla glass, it makes it a bit difficult to change any parts on your own. Disassembly videos are available on YouTube, but who wants to take the risk of breaking their phone's casing and then have to replace additional parts?
Sent from my C6903 using Tapatalk
Same Problem
OMG, I have the same problem. Are there is way besides bring it to sony. In my country Indonesian, Sony Center is so bad service, that will long mont for service :crying:
Aghry said:
OMG, I have the same problem. Are there is way besides bring it to sony. In my country Indonesian, Sony Center is so bad service, that will long mont for service :crying:
Click to expand...
Click to collapse
Hi,
No work around , besides trying to do it yourself and losing your warranty.
Was without my phone for a month and a half. Eventually got it replaced.
@soka said:
Hi,
No work around , besides trying to do it yourself and losing your warranty.
Was without my phone for a month and a half. Eventually got it replaced.
Click to expand...
Click to collapse
Unfortunately, I agree with Soka on this one. I have had the replacement Vibrator for months now, but a little reluctant to open my device as it requires heating and having to purchase new adhesives and so on. I am getting those items in the very near future though, so I'm going to go ahead and do it!
My best piece of advice would be to purchase a replacement back (in case you crack / break your original one while removing it) and replacement adhesives before actually performing the DIY Fix.
Hi there Im facing this problem too, I open a new thread but then @soka pointed me to this one, I record a video from the sound
they had already replace the vibrator and the main board, but the issue still continue, here is the thread I open:
http://forum.xda-developers.com/xperia-z1/help/problem-sound-vibrator-t2922957
Hope to get fixed or replaced soon
Well, finally fixed my vibrator problem. I opened the back of my phone using a Hot Air Gun and pry tools, then replaced the vibrator module. Unfortunately, this seems to be the only valid solution.
Sent from my Xperia Z1 using Tapatalk
ok so i brought a used xperia z a couple of months ago well knowing that the vibration motor was not working as i planned to fix it. but now i have my new replacement motor and i placed it in the xperia z and the vibration still does not work...
i cant think of any possible thing i did wrong...
xdarkmario said:
ok so i brought a used xperia z a couple of months ago well knowing that the vibration motor was not working as i planned to fix it. but now i have my new replacement motor and i placed it in the xperia z and the vibration still does not work...
i cant think of any possible thing i did wrong...
Click to expand...
Click to collapse
It could be an IC problem or something else other than motor problem.
I remember, one of my device had more soldering wax which was clogging the connections of my speakers.
The point being it could be actually anything really.
Why don't you show it to a technician huh?
Quote me in case you expect a reply. Good Luck
Hnk1 said:
It could be an IC problem or something else other than motor problem.
I remember, one of my device had more soldering wax which was clogging the connections of my speakers.
The point being it could be actually anything really.
Why don't you show it to a technician huh?
Quote me in case you expect a reply. Good Luck
Click to expand...
Click to collapse
what is IC?
xdarkmario said:
what is IC?
Click to expand...
Click to collapse
An integrated circuit or monolithic integrated circuit (also referred to as an IC, a chip, or a microchip) is a set of electronic circuits on one small plate ("chip") of semiconductor material, normally silicon.
Hnk1 said:
An integrated circuit or monolithic integrated circuit (also referred to as an IC, a chip, or a microchip) is a set of electronic circuits on one small plate ("chip") of semiconductor material, normally silicon.
Click to expand...
Click to collapse
oh ok, so your saying it could be a motherboard issue?
xdarkmario said:
oh ok, so your saying it could be a motherboard issue?
Click to expand...
Click to collapse
All I'm saying is you should show it to a technician to pin point the problem. It could be anything from loose connection, fried IC , faulty vibration motor.
You can not be sure unless you physically check it.
Hnk1 said:
All I'm saying is you should show it to a technician to pin point the problem. It could be anything from loose connection, fried IC , faulty vibration motor.
You can not be sure unless you physically check it.
Click to expand...
Click to collapse
I am a tec lol, I do computer & phone repair (not a licensed Sony tec though) and there's no possibility of Me showing it to a tec, I opened and installed rom.
xdarkmario said:
I am a tec lol, I do computer & phone repair (not a licensed Sony tec though) and there's no possibility of Me showing it to a tec, I opened and installed rom.
Click to expand...
Click to collapse
Then all I can say is best of luck. I hope you work it out
Vibrator solution
You can find my solution here:
http://forum.xda-developers.com/showpost.php?p=57925125&postcount=33
http://forum.xda-developers.com/xperia-z/help/xperia-z-vibration-problem-experiment-t2211553/page4
Personally tested 100% working
Last time I got this problem and went to a services center. They told me need to change the vibrator and whole screen... cost me quite a fortune...
jerryhou85 said:
Last time I got this problem and went to a services center. They told me need to change the vibrator and whole screen... cost me quite a fortune...
Click to expand...
Click to collapse
Well they really bs on that screen part,they have nothing to do with that.
But I upgraded to the Z1 now so this is irrelevant now.
*#*#SERVICE#*#*
there you can make a directly vibration test.
I got the phone new monday
I've done testing and I have no sound on the main microphone
It just replays recorded noise
Is it hardware or is there a known fix to this issue ?
thanks
If it's a new phone, you should probably just return it and ask for another... Someone on a finnish forum was complaining about the same issue of microphone not working and said that he got a new phone from the store and the problem was gone.
Maybe Sony has had a bad batch?
Hello! I have the same problem...
Does anybody know if is a software of hardware issue?
If you bought a new phone from a store, why not just return it and ask for a new one? If it's defected from start, I wouldn't try to fix it myself but demand a working one.
Can't do it. bought it new from someone
Is somebody that solved this issue? VHollund?
vofferz said:
If you bought a new phone from a store, why not just return it and ask for a new one? If it's defected from start, I wouldn't try to fix it myself but demand a working one.
Click to expand...
Click to collapse
Yes I send it back for a replacement
florin1z said:
Can't do it. bought it new from someone
Is somebody that solved this issue? VHollund?
Click to expand...
Click to collapse
That someone should have a warranty
In my case I bought it from internet store in france and we have 14 day retraction right + 2 years warranty, so I send it back
It was not a software problem
You can test the microphone by going into the systems settings on the phone
If you have no warranty, you can use a head set which is what I do most of the time anyway not to get my brain fryed
It will stil work on speaker sphone where the 2nd microphone is on
Some developers might be able to help you hack it to use only the 2nd mic
I've seen inconclusive threads about it
VHollund said:
That someone should have a warranty
In my case I bought it from internet store in france and we have 14 day retraction right + 2 years warranty, so I send it back
It was not a software problem
You can test the microphone by going into the systems settings on the phone
If you have no warranty, you can use a head set which is what I do most of the time anyway not to get my brain fryed
It will stil work on speaker sphone where the 2nd microphone is on
Some developers might be able to help you hack it to use only the 2nd mic
I've seen inconclusive threads about it
Click to expand...
Click to collapse
ok, thank you! I will try to send it in a service to replace the microphone
I have discovered that Sony put some rubber over the microphone and that's why it wouldn't work The microphone is fine
florin1z said:
I have discovered that Sony put some rubber over the microphone and that's why it wouldn't work The microphone is fine
Click to expand...
Click to collapse
I am on my 3. new XZ1 compact. Getting a little tired of returning phones.
How did you remove the rubber ?
Mabild said:
I am on my 3. new XZ1 compact. Getting a little tired of returning phones.
How did you remove the rubber ?
Click to expand...
Click to collapse
I recommend you go in a service to get it dissasembled. Thatrubber you just get it off and put in with the hole over the mic hole, not covering it. But if you have warranty i reccomend you get one new
If you do this you will void your warranty and it will not be water ressistant anymore
It took more than a month from the order but i received a new one yesterday and it has passed the tests
It seems to be a great little phone, I just wish the camera was better
It's very grainy and my 2016 samsung A3 took better pictures with only 13M rear camera
Decided to stay on Oreo for now since Pie does'nt seem to fix the grainyness