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AT&T data connection problems on Kaiser

Hi -- I've got an unlocked Kaiser 100 which works fine in other countries (SFR network in France, O2 in Ireland, etc...) and _has_ worked fine on AT&T in America until recently. Suddenly, the data connection has started randomly but chronically started going dead on me. The problem has nothing to do with connection strength: I'm in Manhattan, which generally has excellent coverage, and the connection can be at four bars on HSDPA, and I still won't be able to download _any_ data. Sometimes the four bars HSDPA icon will suddenly change to the no-connection icon for a moment and then return to four bars HSDPA again. And this happens completely unpredictably: the connection is sometimes fine for hours and hours, while at other times I won't be able to download any data for minutes at a time.
I've tried many different connection settings, some with proxy and some without, and haven't been able to fix the issue. AT&T support has been, of course, completely useless, and just stay that these problems happen with unlocked, non-AT&T branded phones.
Does anyone have any ideas? I'm using the stock ROM that came with the phone (and which worked great with AT&T until recently) and I've tried doing two soft-resets, neither of which have fixed the issue.
Thanks!
Alan
p.s. Does anyone understand why a "search this forum" search for ATT or AT&T turns up _nothing_? There are many posts that mention AT&T, obviously, but I can't find any of them doing a search. I wonder if someone has posted on this issue before, but I have no way to find out.

You didn't disable anything with an adv config tool by chance?
You are sure you covered "disable proxy"?
Settings:
Name: MediaNet
Proxy settings: None and "This network connects to the internet" marked
Access point: wap.cingular
Username/password/domain: LEAVE BLANK (don't ask why just leave BLANK)
Adv settings: User server assigned IP address
IP header compression
Servers: All empty
I had a similar issue a few weeks ago and AFTER removing username and pw all worked out well.

Thanks for the response -- yes, those are exactly what my settings have been too. They seem to be working fine right now, but I'm sure I'll have connection issues again later today or tomorrow.
Thanks!
Alan

Thank you for that. Telling me to delete my UN & password in media net settings. For some reason, that has saved me from wanting to destroy my mother ****ing phone.
With the UN and Password in there, my phone (when in use as modem for laptop) would ONLY allow me to run google searches, and visit the paypal website. Note, I couldn't actually click on any google result, as it would then resort to error 404
Thank you again, for lending me the tip that makes my phone work like it ****ing should have out of the goddamn box

I'm having data trouble as well. Everything worked fine as of last night. However, this morning I found that I could only connect to the Internet with Internet Explorer. Other browsers, Opera Mini, Opera 8.65, all hang. SiriusWM5, SelectRadio, Resco Radio, youtubeplay and other Web-enabled programs can no longer connect. However, QuickGPS still works as does RSS Hub.
I've tried to tinker with the connection settings, including using the advice in this thread Nothing works. I ran connection setup to just restore the original settings. Nothing. I can only connect with IE...I'm posting this message with it. Any ideas on what the problem might be that would allow some apps to work and not others?
UPDATE: Opera 9 and Netfront 3.3 actually do work. Live Search works also.

Is Pocket Outlook working? I just called AT&T because mine stopped working today.

It looks like this is a widespread problem. Mine is doing the same thing. At least we know it is the service and not the phone.
Hust saw this post on another website..
"Just got off the phone with an AT&T Rep. The hurricane knocked something out and the data access is supposedly down in half the U.S. ETA was this afternoon per the rep"

good to know. but why would some programs work and others not? don't they all use the same port/server/whatever to access the Web?
this is still weird. but let's hope it's fixed ASAP.

seems they've fixed the problem.

why would some programs work and others not
Click to expand...
Click to collapse
Cannot explain how a network works in three words but services to support whatever network (DNS, routers, proxy's, NAT servers) are spread all over the US so if a major hub or datacenter has a problem, things go south, at least partially.

diar said:
seems they've fixed the problem.
Click to expand...
Click to collapse
Yeah, looks like things are working now.

I've run into a similar issue except that my phone works OK in the US but not in Germany.
I have an AT&T Tilt with the latest official AT&T Windows 6.1 ROM. It works great here in the US. However, when I am in Germany, the data connection seems to drop and the only way I found to get it back is to do a soft reset. It then comes back for a while, but drops again after some time (maybe tens of minutes - there's an X next to the data connection symbol). After the soft reset I am able to connect to download say the weather in the built-in HTC Home. However, after several minutes the connection drops again and checking the weather results in the phone trying to establish a data connection followed by a message that the answering modem has dropped the call.
Anyone know what the problem might be? The issue seems aggravated while connected to Vodafone, less so when connected to O2. After returning to the US everything works as expected again. I haven't done any tweaks to change the data connections of the phone. KaiserTweak sees everything related to GPRS and data set to default. Some people have suggested getting a new radio ROM, but I'm not sure which one would work well in the US, Europe, Japan and Korea.

Try checking AT&T support tutorials at https://www.wireless.att.com/suppor...0&tutorialsCategory=Browser&tutorialId=668770

I have a CAB in the office for intl. data setup. Helped me in Europe all the time, will post tomorrow.

HBEAR said:
Try checking AT&T support tutorials at https://www.wireless.att.com/suppor...0&tutorialsCategory=Browser&tutorialId=668770
Click to expand...
Click to collapse
I will try selecting the carrier when I am in Europe next week. However, I'd prefer something that just works in case a particular carrier is not available. I am hoping the radio will work OK in Korea and Japan too.
tyguy: Do you know what the cab changes? Does it change the radio ROM code or does it modify some other settings? I'm curious as to what is causing the problem. Also, is this a one time operation or do you have to keep changing settings when you go between continents?

tyguy said:
I have a CAB in the office for intl. data setup. Helped me in Europe all the time, will post tomorrow.
Click to expand...
Click to collapse
Would you have it available now? I'm interested in trying it out. Do you have any details on what it actually does?

@emuyshondt
You're not forgotten. I do not know what it does but it worked for me in Europe.
I deleted it from my email since a buddy of mine sent it while I was in Europe and didn't store it.
Let me poke around - I'll come back to you.

Here it is.
Details http://www.taniwha.org.uk/gprs.html
CAB attached

Thanks! I'll try it out this coming weekend.

Lemme know.

[Q] Milestone X720 problem with network.

I've purchased a Milestone X720 for my wife, but I found the internal WiFi to work erratically at best.
It seems like it has no problem connecting to Google.com webpage (also it can sync mails and contacts), but when trying to access any other webpages (bbc.co.uk, espn.com, etc.) using the browser, it's always timing out. I know it's not a problem with my WiFi / internal network / router /internet connection, because I can navigate just fine using my HTC Desire or home laptops.
It worked for a while yesterday afternoon, then this morning wasn't able to connect to any website.
The wifi connection is using DHCP, and it shows a correct internal IP address and an excellent signal level. I don't think there's much more things I can tweak in the phone configuration, or isn't there?
Maybe it is a defective phone? Did someone experienced something like this? Should I return it and exchange it for a new one?
I'd appreciate any help.
Alex.

Actually, I've been having problems with my wifi. My wifi will stop working on any webpage at seemingly random intervals (I used to think it was when it went into sleep, but it happens when it's not in sleep now also). Eventually after restarting wifi so many times it'll glitch up and I have to restart the phone.
Providing your phone's stock (as in you haven't rooted it or the like) I'd recommend going to your carrier about the problem.
EDIT: I just checked through the posts on this board and some guy was having another problem with his wifi (different from both of ours though), he suggested getting WifiPowerSavingOff off the market, I'll try it and tell you if it fixes my problem. The only problem is it requires root access, I don't even know if it will fix your problem so you're better off sending the phone back (especially since rooting voids your warrenty). One other thing you could try is just a factory reset, it sounds like a software problem so that might work wonders, you might have to reactivate your phone afterwards though.

Well, thank you for your response.
WiFi was working OK when I came back from work, but is not working now.
The phone is unbranded unlocked, so I'll probably have to talk to the seller.
I tried to see if there was an update from Motorola, but every time I go to the System Updates it says that it is unable to connect to the server, so there's probably no available update for this phone yet.

lovecraft said:
Well, thank you for your response.
WiFi was working OK when I came back from work, but is not working now.
The phone is unbranded unlocked, so I'll probably have to talk to the seller.
I tried to see if there was an update from Motorola, but every time I go to the System Updates it says that it is unable to connect to the server, so there's probably no available update for this phone yet.
Click to expand...
Click to collapse
If it's unlocked OTA updates (updating through the settings) are probably disabled, because installing OTA updates will make you lose root (I'm assuming your phone also is rooted if it was unlocked by the seller). do you know what baseband your using right now? Also, have you installed rom manager or anything that can make nandroid backups?

I might be wrong, but I don't think it's rooted, I think it's just the way it's sold, SIM free and unlocked from factory, not by the seller.
Baseband is 3GSMEPU91A_U_91.07.56I

Well if you wanna double check, just look to see if a superuser permissions app is installed (if you don't find one it's not rooted), I never knew they sold them unlocked (although I'm in the US... so I doubt they do here). All I can say is to try a factory reset then, if that doesn't work then talk to the seller. It sounds like more of a software problem since Google works.

In the end it seems there is some kind of incompatibility between the phone and my WiFi router (a Belkin G). Yesterday I managed to borrow another WiFi router (Netgear) and it works flawlessly when connected to this AP.
I will keep testing during the weekend but I'm pretty sure this was the cause.
Thanks Shiny for your help.

Hi. I picked up a milestone via Ebay two days ago and had similar wi-fi issues. After reading a number of forums I discovered that the problem lay with my router - Siemans Gigaset SE587 (Tiscali). The wireless channel or regulatory domain was set to auto channel 1. I think this confuses the phone so with the help of the router manual I disabled auto and reset it to channel 13.
Wi-fi works flawlessly now and it hasn't affected my other devices. The link below might help.

[Q] Can not access android market on wifi I HAVE TRIED everything

OK. I see a lot of this, in a lot of threads. I have a bionic. This is actually the THIRD one I have had since I got it (now outside of my 14 days of course). The issue as brief as possible: all three phones i have rooted, ROM'd , factory reset, reinstalled stock ROM, re ROM'd , factory reset, etc.. OK now so you know. Wifi alone works well with browser. Sometimes (and I mean extremly rarely) I can get wifi to act with 3G IF I turn it on AFTER i'm in the market but then it is 'stuck on downloading'. I called verizon tech support three times: first two times they said that is normal as verizon network is secure and the droid market needs thats. Third time I was told it happens to 'some' bionic devices and is a known issue. WTF is the deal? I've tried FXR and I work in IT and even my open wireless connections from people I know do NOT WORK. Only works with 3G/4G on.

Really ? No one else ? i know that's not the case at all because the guy I work with was able to get to the market thru wifi just fine until last nite and today. It isn't just me

I am accessing the market on WiFi just fine. Though, to be honest, I rarely check, and I often install apps from https://market.android.com/ (I installed three from there yesterday while on WiFi - it worked just fine.)
The phone is two days old - never rooted.

Even weirder still...
see that's another werid thing. The times I try to go to market.android.com/rl] I get web page can't be displayed. anything with the words 'market' or 'android' give the page can't be displayed (over wifi). anything else at all on wifi internet wise works perfect.

Maybe I'm misunderstanding the issue... but have you tried connecting to a different WiFi AP? It sounds to me like access to the market is being filtered. Can you get to market.android.com on your PC while it's connected to the same AP as your Bionic?

effinay said:
Maybe I'm misunderstanding the issue... but have you tried connecting to a different WiFi AP? It sounds to me like access to the market is being filtered. Can you get to market.android.com on your PC while it's connected to the same AP as your Bionic?
Click to expand...
Click to collapse
Plus one for this. It's the wifi not the Bionic.

Yeah I can get to the wifi on my laptop at both places and can get to market.android.com from both computers. somethng else funny I can't download from market.android.com on the pc to the phone with wifi on; it never downloads. I don't know what the hell the issue is but it's frustraing. i'm hearing another of my friends lost access to the market over wifi yesterday all of the sudden. It's got to be some sort of coding as the wifi does work, just not for the marketplace

[Q] Problem with wifi after lollipop update on Sprint HK M8

Hello,
My wife and I are both having similar issues with wifi after updating our phones to lillipop. We can connect to the wifi, but apps that require a login or apps that have an optional login are giving errors saying that there is no network (Network issues, no connection, etc.)
Apps that don't work with wifi: Bank apps, Amazon apps, Twitch, Feedly, Speedtest.net, etc.
Apps that do work on wifi: Chrome, YouTube, Drive, Mail apps, etc.
If we turn off the wifi, everything works fine. We both are running stock phones, I've got the HK M8, and she's got an older M7. There are times when a few of the apps will work for a few minutes, but then the issues come back. My wife's phone is also able to connect to our work wifi, when there, some of the apps that don't work at home will consistently work, but not all of them
We've both been told by HTC to do factory resets and to flash the latest stock RUU. The issue remains even after doing this. I don't really want to do the next step of sending in our phones for 7 to 10 days while they "repair" them.
I've tried everything I can think of. I've also factory reset our router and tried every wifi channel and/or security option, hoping that it is an issue with my wifi router.
Does anyone have any idea of what I can try before having to mail HTC my phone?
Thanks for any help.

Sounds exactly like the problem I had. Factory reseting the router took care of it for me though...
You can read my thread HERE

Gracon said:
Hello,
My wife and I are both having similar issues with wifi after updating our phones to lillipop. We can connect to the wifi, but apps that require a login or apps that have an optional login are giving errors saying that there is no network (Network issues, no connection, etc.)
Apps that don't work with wifi: Bank apps, Amazon apps, Twitch, Feedly, Speedtest.net, etc.
Apps that do work on wifi: Chrome, YouTube, Drive, Mail apps, etc.
If we turn off the wifi, everything works fine. We both are running stock phones, I've got the HK M8, and she's got an older M7. There are times when a few of the apps will work for a few minutes, but then the issues come back. My wife's phone is also able to connect to our work wifi, when there, some of the apps that don't work at home will consistently work, but not all of them
We've both been told by HTC to do factory resets and to flash the latest stock RUU. The issue remains even after doing this. I don't really want to do the next step of sending in our phones for 7 to 10 days while they "repair" them.
I've tried everything I can think of. I've also factory reset our router and tried every wifi channel and/or security option, hoping that it is an issue with my wifi router.
Does anyone have any idea of what I can try before having to mail HTC my phone?
Thanks for any help.
Click to expand...
Click to collapse
Hey there, i have been using an M8 for two months now and the problem that I have, which fits exactly the description of yours, is starting to annoying me. Every time I try to use these apps which need login I have to turn to mobile data to be able to do it. In my case, the issue that us affecting me the most, is with whatsapp, which even though I do can use, I cannot download media on wifi! (Neither pictures nor voice recordings).
It's a real pain in the neck to be doing this all the time, and I have two friends who also have m8s and are suffering from the same problems, so I guess it's something quite generic. Besides all the other android phones in my family work just fine with my router, so the problem is clearly mine. I think that HTC should have done something about it long time ago if it is such a common issue, considering that the price of the device is not cheap...
Anyway, my question is: have you been able to solve the problem? If you have, would you please take a min to share the solution? I would be deeply grateful!
Cheers and thanks in advance

I am using my HTC One M8 HK with lollipop update from the time they released and never had any problem with wifi. I use wifi wherever I go and no problem with anything. Try the following solutions:
1. Check the WiFi Router. Most of the times it is the problem with your router. Check if there is any restrictions or whitelist/blacklist of services.
2. You might be having some apps with whitelist/backlist running in the background. It could be your antivirus app, battery booster or Opera app, etc which does the wifi whitelist.
3. If you are using the sign-in wifi networks, make sure you signed in to the network using the browser window before opening the app.
4. If you are using the VPN (even in the wifi network) you won't be able to open the apps like Bank apps.
5. If the apps you installed are not supported in your country, you won't be able to access.
Try uninstalling and reinstalling the apps. Sometimes, when you upgrade to different OS partitions are not aligned properly. Reinstall and check.
Good luck

Problem accessing Youtube and Play Store

Hi, I desperately need some support as my device refuses to sign in in both Youtube and Play Store. I'm therefore unable to use both these apps. An error message keeps saying I'm offline and proposes to retry, but it simply never works whatever I do.
Issue has been going on since many weeks; I googles and tried many suggestions without any success.
Before I do a hard reset, has anyone an idea what this can be?
The amazing part is that my daughter's tab (Galaxy S2) is also having the same issue since some time! She has her own google account. What the heck is going on?
Thanks!

Prerna said:
Hi, I desperately need some support as my device refuses to sign in in both Youtube and Play Store. I'm therefore unable to use both these apps. An error message keeps saying I'm offline and proposes to retry, but it simply never works whatever I do.
Issue has been going on since many weeks; I googles and tried many suggestions without any success.
Before I do a hard reset, has anyone an idea what this can be?
The amazing part is that my daughter's tab (Galaxy S2) is also having the same issue since some time! She has her own google account. What the heck is going on?
Thanks!
Click to expand...
Click to collapse
This may be an bug in the updated version of google play store or YouTube..Have you tried to sign in specific apps usning another google account you have..Also try to clear cached data of phone as well as clear data of those apps* you can also uninstall updates of those apps and force stop or disable them and after enabling again try to access*..Also might be network related issue sometimes weaken network shows such type of errors..Try to acees with high speed wifi or data with maximum signal..Even if problem exist then simply reset is last option for you..

DroidHackeR said:
This may be an bug in the updated version of google play store or YouTube..Have you tried to sign in specific apps using another google account you have..Also try to clear cached data of phone as well as clear data of those apps* you can also uninstall updates of those apps and force stop or disable them and after enabling again try to access*..Also might be network related issue sometimes weaken network shows such type of errors..Try to acces with high speed wifi or data with maximum signal..Even if problem exist then simply reset is last option for you..
Click to expand...
Click to collapse
Hi, I tried most of the solutions you're are mentioning, without any success. What I find interesting is what you wrote about weak network. I cancelled my cable connection at home some time back and using instead a 4G modem. Could that really be the culprit, knowing the coverage is medium? It sounds to me strange that such possibility exists, also I often go out and have full 4G network for hours sometimes and still it doesn't work. Interestingly enough, every about once per month it suddenly works, and I'm able to update my apps and also access my account in Youtube. It'll work for 2-3 days, until it's again the same bad. Really boring and would love to understand this issue better so as to possibly fix it. Thank you.

Prerna said:
Hi, I tried most of the solutions you're are mentioning, without any success. What I find interesting is what you wrote about weak network. I cancelled my cable connection at home some time back and using instead a 4G modem. Could that really be the culprit, knowing the coverage is medium? It sounds to me strange that such possibility exists, also I often go out and have full 4G network for hours sometimes and still it doesn't work. Interestingly enough, every about once per month it suddenly works, and I'm able to update my apps and also access my account in Youtube. It'll work for 2-3 days, until it's again the same bad. Really boring and would love to understand this issue better so as to possibly fix it. Thank you.
Click to expand...
Click to collapse
1)It's possible sometimes your networks proxy enforce your google id not to be sign in into specific apps you have mentioned and yes sometimes low network coverage also causes the issues like offline or sign in errors like please check network connection due wireless functionality limitations
2)I am curious about one thing if you have tried almost all the solutions found on google as well as your own, is it that much impossible for you to make backup of your current imp data and give a try to hard reset?? If i am not wrong, please give it a try because sometimes software glitches also causes the app crashes or network errors
3) Next thing sometimes your stock software gets corrupted due to some fatal malwares so many system apps as well as third party apps pretended to show errors like unfortunately process is stopped also some network related issue, so one solution you can try is to re-apply or update your current stock firmware..i.e. if update is unavailable you can fresh install same firmware version again on your phone which most of the times resolves the issue
4) As i mentioned in my first post you should give a try to any high speed mobile network like LTE or 5ghz band Wi-Fi which gives constant access to internet connection which probably help you to figure out exact issue i.e. with modems or connection your using or with your device itseld due to corrupted software
5)Please mention your device model no,country,your mobile network provider information so that it would be easy to figure out your issue

Thank you. Yes, a hard reset could solve it although I'd like to avoid it if possible. I will try ASAP on a solid wifi and see. I forgot to mention an important point: my daughter's tablet (Galaxy S2 pro) has got the same issue, and it started near about the same time like it did to me. She has her own Google ID, and she uses a different set of apps. Will report whenever I can test on a wifi.
My mobile provider is Salt Mobile here in Switzerland, and my Note 5 is a generic one bought in UAE. I run Dr. Ketan rom of about 8 months ago.

Prerna said:
Thank you. Yes, a hard reset could solve it although I'd like to avoid it if possible. I will try ASAP on a solid wifi and see. I forgot to mention an important point: my daughter's tablet (Galaxy S2 pro) has got the same issue, and it started near about the same time like it did to me. She has her own Google ID, and she uses a different set of apps. Will report whenever I can test on a wifi.
My mobile provider is Salt Mobile here in Switzerland, and my Note 5 is a generic one bought in UAE. I run Dr. Ketan rom of about 8 months ago.
Click to expand...
Click to collapse
1)Ohhhk now i got, i assume you might be using Indian Variant with indian mobile network providers as per your username 'prerna'
so your device might be factory unlocked SM-N920C
2)So you should try on any faster network provider or incase wifi to check if problem is due to weak singal strength or specific with your device software integration
3) And i think you should give a try to dr.ketan's nougat rom which is based on latest nougat firmware which will might help you to overcome your issue as new base,new kernel will help you to get stable connectivity
4)If your running dr.ketans MM 6.0.1 based rom then download latest N5 nougat rom to flash
5)I know u might not new in flashing custom roms ad your running a custom one only from 8 months but once again be sure to enable 'oem unlocking' and 'usb debugging' options from developers option before flashing latest twrp version(Don't worry u can flash dr.ketans rom using any 3.0 twrp version ur running now but if latest version with stability and improvements available for your device then you can install it as per your requirement) if your running old one or before flashing nougat based N5 rom by dr.ketan