1) Are you going to be able to pick up at the store with the pre-order because when i went to the store they said they will only ship it to you
2) If they are shipping to you, did they charge you a shipping fee?
3) When you traded in your phone did they say it'll be deferred trade in, meaning you are responsible for trading it in via mail? or did they do the trade in immediately for you and you traded it in on the spot?
I ask these questions because it sounds like to me that when you pre-order in store, they basically is just ordering it for you online for you and print you out the same documents that you can just print out yourself if you ordered it online yourself.
The note 4 will come to my house. I ship back my note 3 in the box they provide. Just like a warranty phone. They didn't charge me shipping.
donlegacyx said:
1) Are you going to be able to pick up at the store with the pre-order because when i went to the store they said they will only ship it to you
Click to expand...
Click to collapse
They ship it to you. I imagine if they had to ship it to the store they'd have inventory control issues.
2) If they are shipping to you, did they charge you a shipping fee?
Click to expand...
Click to collapse
Yes, they charged me 6.99 for shipping.
Also note even if you finance it (EIP) you still pay the tax up front.
So I had 45.41 in tax and 6.99 in shipping for total upfront of 52.40.
3) When you traded in your phone did they say it'll be deferred trade in, meaning you are responsible for trading it in via mail? or did they do the trade in immediately for you and you traded it in on the spot?
Click to expand...
Click to collapse
I'm new to tmobile but had two lines. One for an iphone 6 so I could start service right away. For mine they list the device recovery program details (my trade in phone information) on my preorder receipt. And yes I'll have to mail it in after I get my new phone.
I ask these questions because it sounds like to me that when you pre-order in store, they basically is just ordering it for you online for you and print you out the same documents that you can just print out yourself if you ordered it online yourself.
Click to expand...
Click to collapse
As I was signing up for new service, I decided to do it in store.
I'm not sure about the trade-in with the preorder at the same time.
But I assume you can do that online.
My receipt for this looks like a printed website. Though it is from handsetorder.internal.t-mobile.com so I assume it isn't a customer facing site.
I'm a new customer and ordered online on 9/24. All I got was the signed EIP email and another one saying they received my order, with only my name, order number, date and time of order, and a number that looks like the amount due, but it doesn't even have dollar sign.
The temporary charge has now disappeared from my credit card, so I hope everything is still okay and on track.
JimSmith94 said:
I'm a new customer and ordered online on 9/24. All I got was the signed EIP email and another one saying they received my order, with only my name, order number, date and time of order, and a number that looks like the amount due, but it doesn't even have dollar sign.
The temporary charge has now disappeared from my credit card, so I hope everything is still okay and on track.
Click to expand...
Click to collapse
you should see a $1 tmobile hold after it goes away (maybe a day or two later) and they will charge it a couple days before the 17th (when they ship it too you). Im in california and they said they are shipping it on the 14-15th so i will receive it on the 17th.
can somebody take a picture of their receipt of tradein/phone (blacked out info of course)?
donlegacyx said:
can somebody take a picture of their receipt of tradein/phone (blacked out info of course)?
Click to expand...
Click to collapse
That's the thing. No one knows which one were supposed to upload.
Will Rickards said:
They ship it to you. I imagine if they had to ship it to the store they'd have inventory control issues.
Yes, they charged me 6.99 for shipping.
Also note even if you finance it (EIP) you still pay the tax up front.
So I had 45.41 in tax and 6.99 in shipping for total upfront of 52.40.
I'm new to tmobile but had two lines. One for an iphone 6 so I could start service right away. For mine they list the device recovery program details (my trade in phone information) on my preorder receipt. And yes I'll have to mail it in after I get my new phone.
As I was signing up for new service, I decided to do it in store.
I'm not sure about the trade-in with the preorder at the same time.
But I assume you can do that online.
My receipt for this looks like a printed website. Though it is from handsetorder.internal.t-mobile.com so I assume it isn't a customer facing site.
Click to expand...
Click to collapse
Wooooow.... my tax was $65 some odd dollars and 72+ after shipping.... sucks living in commiefornia
N how did the guy above you get free shipping? I think you missed something buddy...
Did any offer that if you get it next day'd you get it a day before the release?
Do T-mobile ship by UPS or Fedex?
If UPS, can you tell it to leave it at the distribution center and you can pick it up. It doesnt need to make one try at your home first.
chong67 said:
Do T-mobile ship by UPS or Fedex?
If UPS, can you tell it to leave it at the distribution center and you can pick it up. It doesnt need to make one try at your home first.
Click to expand...
Click to collapse
UPS, and if you have myUPS, then I think you can.
Exactly, have to be a myups member. I love that feature cause the center is right down the street from me but my regular driver doesn't stop here till the end of his route... so by having them hold it, I can pick up my packages at 9am instead.
Can I still pre-order and take advantage off the $200 off.What I'm going to do is upgrade my phone line that I have now and pay T-Mobile $200 down and $23 a month for 24 months.If yes could you please explain how the process works. Thanks In advance!!!
Sent from my SM-G900T using XDA Free mobile app
There's a thread on this already. More than one, but here.
xda23 said:
Can I still pre-order and take advantage off the $200 off.What I'm going to do is upgrade my phone line that I have now and pay T-Mobile $200 down and $23 a month for 24 months.If yes could you please explain how the process works. Thanks In advance!!!
Sent from my SM-G900T using XDA Free mobile app
Click to expand...
Click to collapse
Related
Just any FYI...
If you try an order a tilt aka Kaiser from At&t online they are out of them. No expected date on when they will be in stock.
alltheway said:
Just any FYI...
If you try an order a tilt aka Kaiser from At&t online they are out of them. No expected date on when they will be in stock.
Click to expand...
Click to collapse
I saw the same trough other retail channels.... they had a higher acceptance than expected and couldn't keep up
MrByte said:
I saw the same trough other retail channels.... they had a higher acceptance than expected and couldn't keep up
Click to expand...
Click to collapse
I am very dissapointed. I saved up enough money to buy one and now they are all out!
Might have something to do with the fact they haven't lowered the price on the 8525s yet...bet they have plenty of those, lol!
you can stil go into the store and get it. I just got one for my gf yesterday. they still have like 2 left.
lol i got mine the day they came out (went in for a memory card for my 8525) and bought one for my GF as well. they were the only 2 they got in stock thus far.
mutantblack said:
you can stil go into the store and get it. I just got one for my gf yesterday. they still have like 2 left.
Click to expand...
Click to collapse
I realize I can go into a store and buy one but not for $299 like they are offering for premier customers
After mail in rebate then yes... but depends on how bad you want it lol? Either wait til its back in stock or go to a store and pick one up and wait for the 100 dollars back... decisions decisions decisions!
sincere759 said:
After mail in rebate then yes... but depends on how bad you want it lol? Either wait til its back in stock or go to a store and pick one up and wait for the 100 dollars back... decisions decisions decisions!
Click to expand...
Click to collapse
I can wait...I was just informing other users who might want to purchase it. I can't go into the store and get one for that price or for even 399 until my two years is up which is in April.
I recently ordered one of these through my premier account for my fiancee and was told it was back ordered but they are expecting more in 5-7 business days. Also, I got AT&T to match Amazon's price of $200!
roverman said:
Might have something to do with the fact they haven't lowered the price on the 8525s yet...bet they have plenty of those, lol!
Click to expand...
Click to collapse
They have not lowered them through the retail channel yet but on their business site / Premier it was listed for $100 while supplies last.
cripwalk said:
I recently ordered one of these through my premier account for my fiancee and was told it was back ordered but they are expecting more in 5-7 business days. Also, I got AT&T to match Amazon's price of $200!
Click to expand...
Click to collapse
How did you manage to have AT&T match Amazon's price of $200 dollars? Did you call somebody directly @ premier site? Were you able to purchase the tilt and have it shipped to you when it arrives...because I would like to do that.
Thanks,
alltheway said:
How did you manage to have AT&T match Amazon's price of $200 dollars? Did you call somebody directly @ premier site? Were you able to purchase the tilt and have it shipped to you when it arrives...because I would like to do that.
Thanks,
Click to expand...
Click to collapse
No doubt!...I'm going to drop in the store right now and see. I'm still in my 30 day return timeframe...I'll threaten that and see if they budge.
alltheway said:
How did you manage to have AT&T match Amazon's price of $200 dollars? Did you call somebody directly @ premier site? Were you able to purchase the tilt and have it shipped to you when it arrives...because I would like to do that.
Thanks,
Click to expand...
Click to collapse
When I call AT&T Customer Service I automatically get routed to the business division because of Premier. I originally bought the Tilt for over $400, but then I returned it when I found it for about $200 on Amazon (No Tax) and NewEgg (Tax). Before I returned the phone I talked to a CSR and they would not match the price. When I went to purchase the phone again for whatever reason neither Amazon nor New Egg could verify my eligibility for an upgrade so my orders would get automatically canceled. After numerous calls to CSR's at AT&T who were completely clueless on how to revert my contract back to upgrade status, I finally asked for them to match Amazon's price again. This time the CSR did it on the spot with no problems.
And yes I was able to purchase the phone so it will be shipped when it is no longer on back order. BTW I was not even told it was back ordered when I purchased the phone.
roverman said:
No doubt!...I'm going to drop in the store right now and see. I'm still in my 30 day return timeframe...I'll threaten that and see if they budge.
Click to expand...
Click to collapse
The last CSR I spoke to was very surprised that they did not just credit me the difference in price, instead of making me return the phone to buy it elsewhere.
Got one today
I am surprised to hear about the out of stock. I ordered one yesterday from the National Business Office and they had it overnighted to me. I just got it this afternoon.
Btw, this thing is heavy as a brick compared to the Hermes.
jeffy210 said:
I am surprised to hear about the out of stock. I ordered one yesterday from the National Business Office and they had it overnighted to me. I just got it this afternoon.
Btw, this thing is heavy as a brick compared to the Hermes.
Click to expand...
Click to collapse
I knew I should have ordered it last night when I had the chance that's what I get for taking the girl out to dinner instead of ordering the phone. Oh well. Guess I will just have to wait for now.
Man, I am glad I got mine when I got mine.
Just placed an order on the national business order line and was promised delivery in 3-5 days
alltheway said:
I realize I can go into a store and buy one but not for $299 like they are offering for premier customers
Click to expand...
Click to collapse
____________________
Actually you can. I said I had a problem ordering online and went into the store to get it. Got all the same rates as online. Just need you Premier business account info. Only thing I had to do was pay $399, but then I got a $100 rebate to send in.
Sorry if this is redundant to Black Friday post but I thought it was worthy of attention.
If you have purchase an AT&T tilt within the last 30 days, the original purchase point will credit you back 50% of purchase price today through Sunday only! (Fri.23, Sat.24, Sun.25))
I just got them to credit back $150 to my account! I thought that the credit was post rebate, which would have made the credit $100, but I got the full $299 price reduced by half! SCORE!
Everyone that can should take advantage of this rare gift from AT&T.
i believe it's only certain states that get the 50% off.
brianlb said:
i believe it's only certain states that get the 50% off.
Click to expand...
Click to collapse
Yeah, its all west coast states. Sucks because I bought mine within 30 days but I live in VA (east coast)! Bah... AT&T strikes again!
stozmon said:
Sorry if this is redundant to Black Friday post but I thought it was worthy of attention.
If you have purchase an AT&T tilt within the last 30 days, the original purchase point will credit you back 50% of purchase price today through Sunday only! (Fri.23, Sat.24, Sun.25))
I just got them to credit back $150 to my account! I thought that the credit was post rebate, which would have made the credit $100, but I got the full $299 price reduced by half! SCORE!
Everyone that can should take advantage of this rare gift from AT&T.
Click to expand...
Click to collapse
do we have to call them or go to the store, or they just credit the money back?!
Exousia said:
Yeah, its all west coast states. Sucks because I bought mine within 30 days but I live in VA (east coast)! Bah... AT&T strikes again!
Click to expand...
Click to collapse
same here I'm in Missouri and I bought mine on the 13th this month, so maybe they'll drop the prices here in a week or so.
I called an ATT store and they said there's no credit back or any discount on a purchased tilt!!
what if you ordered the tilt from the premier site?? Does this count for a 50% refund?
30 day price matching
I had to physically go into the store but others were able to call in.
Don't let them bull**** you and tell you otherwise, everyone is eligible, the caviat being it had to purchased from AT&T direct.
stozmon said:
I had to physically go into the store but others were able to call in.
Click to expand...
Click to collapse
Do you live on the west or east coast? I'm on the east and went to the AT&T Tilt page on their site. If I put in my zip code, it's still $300. If I put in a zip code from the west coast (I tried San Francisco, California), it's $150.
Called ATT just right now and they credited my account 150$. It took me 45 min and asking for the supervisor to get to it. Now im just waiting for the 100$ rebate to sweeten the deal.
I was only able to get $100.00 but I ordered it back in mid Oct. so I missed the 30 days by 5 days! But then I'm not going to sneeze at $100.00!
I just (2 hours ago) bought a tilt from ATT website for 399 w/ 100 rebate. R u telling me I can get another 150 back? I dont care if it took two hours - I would love to get my phone for 150. What is the offer info?
Damn I order it back when it first came out.
just add an additional line for $149 after $100 rebate
Can someone give me the info on the deal? I can find the 50% off select phones, but I cannot find any HTC, much less Tilt incl in the offer. I would like to get 150 back - who wouldn't? - and if I have the info I will, but what am I going to say, "People on the forum are getting it - why can't I?"? I am not too confident with that approach. If you got the deal there had to be an offer - so where can I see the offer besides word of mouth?
Please.
sundoulos said:
Can someone give me the info on the deal? I can find the 50% off select phones, but I cannot find any HTC, much less Tilt incl in the offer. I would like to get 150 back - who wouldn't? - and if I have the info I will, but what am I going to say, "People on the forum are getting it - why can't I?"? I am not too confident with that approach. If you got the deal there had to be an offer - so where can I see the offer besides word of mouth?
Please.
Click to expand...
Click to collapse
I just went in and purchased the Tilt and got the 50% offer. Now as mentioned it's in 'select' states but I think a simple call to a local office should suffice. I will say that when I went in, it was marked at that price too. It's basically $249.99 with a 2yr Contract (new or eligible upgrade) less the $100 mail-in rebate... here in Sacramento, CA... so net price of $149.99 after rebates + tax.
As to the refund... well I'd think you'd only be eligible to get that as if you were going to return it and re-buy it. Under that criteria, if you can do that, then you should be entitled to the refund. If it was purchased online, etc., not too sure what the specifics would be...
Thanks! I will check it out tomorrow. For sure.
sundoulos said:
Thanks! I will check it out tomorrow. For sure.
Click to expand...
Click to collapse
Good luck! If you're within 30 days, there should be ZERO reason for them to give you any problem - provided it was from an AT&T Corp store. I'd position it as 'Well I can just return it and then re-buy it.' Maybe choose better wording but you get my point...
the torrent of swears that i have to unleash because i bought my phone 2 days too early would without a doubt get me banned from this forum.
hmm..i vvas gonna ask this today but too busy vvorking at the mall...ill ask tomorrovv
Just got a tweet that the phone is now available for pre-order on amazon wireless for $169.99.
http://www.amazon.com/dp/B0046RERVQ
Still no options for those of us that want to save money and mitigate risk by purchasing the phone outright for $549.99 though.
Pre-Ordered on htc.letstalk.com for $149.99, no tax, free shipping.
I just pre-ordered at Lets talk.com for 149.99 plus I will be trading my HTC Tilt2 which has a trade-in value of $75.30 to be also discounted from my purchase. I can't wait to receive this Freaken monster. Its early Christmas for me.
I don't understand why none of these sites will let me pay full price for the phone.
There is no way that I am going to add $20 a month to my monthly bill, be in a contract, and add over $100 to my total ownership costs.
diablos991 said:
I don't understand why none of these sites will let me pay full price for the phone.
There is no way that I am going to add $20 a month to my monthly bill, be in a contract, and add over $100 to my total ownership costs.
Click to expand...
Click to collapse
Because they are in business to make money and they only make money from T-mobile if you get a contract and add services. htc makes the money selling just the phone. Either buy it from them or wait until it launches and get it at a corporate store.
diablos991 said:
I don't understand why none of these sites will let me pay full price for the phone.
There is no way that I am going to add $20 a month to my monthly bill, be in a contract, and add over $100 to my total ownership costs.
Click to expand...
Click to collapse
Mine only goes up by $5 a month, ~60 overall but the savings are only about 5, so a permanent monthly loss for the convenience of not having to go to the store and being guaranteeing a device, no thank you.
if you go to letstalk.com and choose phones on the left side of the page you will find the device for pre-order for $549.99
it says: "Pre-Order Available to ship on 10/28/2010"
i'm not sure if i want to order it or wait for the dell to check it out
You can go to wirefly.com It has option "Get the HTC HD7 without a plan for only "
I took more benefit out of it because I canceled AT&T and signed up for new T-mobile contract. Can anyone give some pros and cons on T-mobile service? I was willing to take T-mobile for a test drive only for the HD7. The frustration of not being able to have the HD2 on AT&T is also my motivation.
Yes. Wirefly lists the phone for 529.99 without contract. You have to select "replacement device" to see the price off contract....
I use TMO in NYC and have no problems....to above poster.
Yeah just ordered mine. Got tired of waiting on Dell. May still pick it up down the road though
Sent from my SGH-T959 using XDA App
When I go to Letstalk I can only find the phone for $299 but another thing that is funny when you click on the specs for the HD7 it shows that is supports
Removable Memory Card - Type Micro SD Card
Maximum Memory Card Capacity 32GB SDHC
Scroll down. You will see the 150.00 instant discount and 149.99 total. I thought the same thing before I placed my order...
Finally after over an hour on the phone, I was able to get htc.letstalk.com to sell me the HD7 outright without a plan for $549.99.
I also got confirmation from 3 different representatives that the phone will be in stock on October 29th (this friday) and that my phone would ship out that same day via FedEx 2 day shopping.
Hopefully that all holds true and I will be enjoying my new phone early next week.
diablos991 said:
Finally after over an hour on the phone, I was able to get htc.letstalk.com to sell me the HD7 outright without a plan for $549.99.
I also got confirmation from 3 different representatives that the phone will be in stock on October 29th (this friday) and that my phone would ship out that same day via FedEx 2 day shopping.
Hopefully that all holds true and I will be enjoying my new phone early next week.
Click to expand...
Click to collapse
Dude.. can you give me the number where you called these guys??
EDIT: Scratch that. I got it on the website.
Pre-Ordered my HD7 via the LTC
I just ordered mine via the website itself. The first time around I did not get the option to get it contract free... But I am not sure what I did, but I suddenly saw the option to get it at full price. It also stated on the webpage that it would ship by Oct 29th. So I placed my order right away.
Hope this info helps anyone else who is interested. Of course, I was asked to call up between 9 - 11 along with my order # to validate carrier information before they proceed with the order.
T mobile customers are some lucky bastards lol. At&t DAMN YOU!!!!
Wirefly says ship date is Nov 8. Also on Letstalk site it says phone is "available" to ship on the 30th of Oct....Im reading that as not a definite ship date.
And as a side note here...I just googled reviews for Wirefly and there are some pretty bad reviews out there for them....Has anyone here used them?..Are they reliable?
Thanks.
I just pre-ordered the phone through letstalk.com
It says ship date 10/30 but when I placed the order and checked the status it says ship date is 10/27
Hopefully this is true
Sent from my Nexus One using XDA App
Hate to say but I think the ship/ projected delivery date they give after you order is generic. Ordered mine two days ago. Said it would ship yesterday and deliver today (I paid for overnight ) yet it still says picking item as of now. When I originally ordered the site said pre orders ship by the 28th. So I don't know when they plan to ship.
Sent from my SGH-T959 using XDA App
Anyone got google to refund the $20 shipping?
I'm on hold with google right now.
If they dont waive shipping, I am cancelling.
If they won't cancel, I will call my credit card company.
UPDATE 2:
They cancelled my order.... I didn't even ask for it to be cancelled.
I asked if they can waive the shipping due to the delays.
Guess not.....
Guess I just wait now and get it cheaper of kijiji in a month or two.
EDIT: UPDATE
The person told me she doesn't have the ability to do a refund on shipping.
She has sent an email to the billing department. They will let me know I guess.
She also told me that if I reject the delivery and have it sent back to sender, I will get a FULL refund INCLUDING SHIPPING.
I told here it's not in written (just like the 1year warranty claim). She said sorry she doesn't know all the details blah blah blah.
TLDR: If they don't refund the shipping, I am calling my credit card company.
THS1989 said:
Anyone got google to refund the $20 shipping?
I'm on hold with google right now.
If they dont waive shipping, I am cancelling.
If they won't cancel, I will call my credit card company.
Click to expand...
Click to collapse
Please post if you have any success in doing this. I'm interested as well.
i emailed them regarding shipping too, asking for a refund.
pre-order on 2nd day its announced, paid $20 for 2-days shipping. it's being shipped yesterday and will reach my door on the 23rd??????
UNACCEPTABLE, GOOGLE.
^^ Isn't that a UPS issue then?
Has your unit shipped yet? (OP)
Blainedh said:
^^ Isn't that a UPS issue then?
Has your unit shipped yet? (OP)
Click to expand...
Click to collapse
Every time I order 2 day shipping from Amazon (often), it always gets to my door within 2 days. UPS or USPS, it doesn't matter; it just gets here. Being told my device would ship today at the latest by their CS reps and then being emailed that it will get here by the end of next week is unacceptable for $20 shipping. It makes no sense and our shipping costs should be refunded; they were inordinately high in the first place, and now they're not even for 2 day shipping for many people.
The shipping debacle was UPS's fault. I pre-ordered but ended up buying mine from same club. After receiving the package yesterday, its pretty evident Google just shipped pallets of N7's to UPS at which point UPS was responsible for packaging and labeling them for individual customers.
Perhaps Google isn't the villain we are all making them out to be with this ordeal...
Sent from my Nexus 7 using xda app-developers app
soldeus said:
The shipping debacle was UPS's fault. I pre-ordered but ended up buying mine from same club. After receiving the package yesterday, its pretty evident Google just shipped pallets of N7's to UPS at which point UPS was responsible for packaging and labeling them for individual customers.
Perhaps Google isn't the villain we are all making them out to be with this ordeal...
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
if there's any shred of truth to this, i'd still be barking up Google as the seller who's responsible for getting my product to my hands.
UPS suck. surprise. but what's Google gonna do about it??
Got an update. Posted up top.
R3dbeaver said:
if there's any shred of truth to this, i'd still be barking up Google as the seller who's responsible for getting my product to my hands.
UPS suck. surprise. but what's Google gonna do about it??
Click to expand...
Click to collapse
The shipping issue is completely Google; UPS ship it at the speed required and paid for by Google. They're only doing what their customer has asked them to do. I've spoken with UPS staff and they've been incredibly helpful.
Mine is being shipped UPS Standard which means it will take a week to get to me. I will almost certainly be refusing the delivery next week.
THS1989 said:
She also told me that if I reject the delivery and have it sent back to sender, I will get a FULL refund INCLUDING SHIPPING.
Click to expand...
Click to collapse
nice.
as much as it pains me, i might be rejecting my delivery too unless i got a $20 refund credit from Google.
They cancelled my order.........
I asked if they can waive the shipping due to the delays.
Guess not.....
R3dbeaver said:
if there's any shred of truth to this, i'd still be barking up Google as the seller who's responsible for getting my product to my hands.
UPS suck. surprise. but what's Google gonna do about it??
Click to expand...
Click to collapse
While this maybe true for the $14 they charged me for 2 day shipping they should have at least gone with FedEx. Anyhow enough complaining I already got my Nexus 7 yesterday.
Just thought I tell you that I cancelled my order for the 8 gig model post two days after I ordered it but then yesterday received an email stating that the thing was on its way over to me and arrived this morning???
Idk. Contact google again?
Sent from my Nexus 7 using xda premium
If you have not been charged then woo hoo
Jordanooo said:
If you have not been charged then woo hoo
Click to expand...
Click to collapse
+1 free Nexus 7? Unless Google storms your house...
Sent from my i777 using xda app-developers app
n7 delivered and your credit card charged: if you have a copy of order cancelation, use it for a chargeback with your credit card company. keep n7.
n7 delivered and you're credit card NOT charged: keep n7.
Good luck!
Let us know if you still got charged!
I tried to cancel my order but Google rep told me it had to be done within 60 minutes. It was nor really an issue because after I had bought a 16gig N7 at Sam's (saving about $20) the monet was not there for them to charge my account.
I called my bank and they told me there would be no nsf fee. No problems as far as I am concerned.
Google should fulfill pre-orders before sending them to retail outlets
Cen5
Sent from my Transformer TF101 using Tapatalk 2
If its free and you're not charged, why haven't you deleted this post yet??
skynoir said:
n7 delivered and your credit card charged: if you have a copy of order cancelation, use it for a chargeback with your credit card company. keep n7.
n7 delivered and you're credit card NOT charged: keep n7.
Good luck!
Click to expand...
Click to collapse
Steal N7? People have no morals or ethics. It's disgusting.
The Truth of the matter is Google specifically stated in their terms and conditions of sale that there were no cancellations. As you are unlikely to have cancelled by phone (because they wouldn't let you) you have probably just used the support web page and sent it in. That isn't valid, your order is still good.
Correct way to move forward now is to phone them and request a return which they have said they will do if you have not opened the package.
The important thing to realise is that right now you have the device you ordered. Google's card processing system is catching up. If you have not been charged you you will be soon.
glowworm62 said:
Steal N7? People have no morals or ethics. It's disgusting.
The Truth of the matter is Google specifically stated in their terms and conditions of sale that there were no cancellations. As you are unlikely to have cancelled by phone (because they wouldn't let you) you have probably just used the support web page and sent it in. That isn't valid, your order is still good.
Correct way to move forward now is to phone them and request a return which they have said they will do if you have not opened the package.
The important thing to realise is that right now you have the device you ordered. Google's card processing system is catching up. If you have not been charged you you will be soon.
Click to expand...
Click to collapse
I didn't think they're was a cancel online, I did mine by having them call me, and even the first rep didn't do that right.
Eventually I called back and a different rep said my request to cancel never happened even though the first rep days before said he did it.
Second rep did it again and sent it off to the appropriate people. 24-48 hours later, I received email confirmation including the order number, was cancelled.
Sent from my PC36100 using Tapatalk 2
WhiteiceDMSTech said:
Second rep did it again and sent it off to the appropriate people. 24-48 hours later, I received email confirmation including the order number, was cancelled.
Click to expand...
Click to collapse
In that case you have a good set of history to now request they come at their expense and pick it up and return your money (if charged).
It would be nicer if the delays were not 60 minutes ha as a result of the level of borkedness of this release! Good luck.
If it says it was cancelled, you will probably get a knock on the door from a UPS guy saying that you have a shipping request. You can either a) say no, keep the tablet, get charged or b) give it to him, wait 2 weeks, get a refund from google)
All you can do now is either return the package unopened to UPS (You have 5 days) or sell it on Ebay.
TahrirSquare said:
All you can do now is either return the package unopened to UPS (You have 5 days) or sell it on Ebay.
Click to expand...
Click to collapse
Why sell it? You would get less than you paid for it. Return it
dirtyfingers said:
Why sell it? You would get less than you paid for it. Return it
Click to expand...
Click to collapse
No way he can get less than what he paid for it, they're all selling for a profit now. plus he might get his money faster since google refund will take a couple of weeks. However if he doesn't sell it he's stuck with it.
dirtyfingers said:
Why sell it? You would get less than you paid for it. Return it
Click to expand...
Click to collapse
you can sell it for any price you want
glowworm62 said:
Steal N7? People have no morals or ethics. It's disgusting.
The Truth of the matter is Google specifically stated in their terms and conditions of sale that there were no cancellations. As you are unlikely to have cancelled by phone (because they wouldn't let you) you have probably just used the support web page and sent it in. That isn't valid, your order is still good.
Correct way to move forward now is to phone them and request a return which they have said they will do if you have not opened the package.
The important thing to realise is that right now you have the device you ordered. Google's card processing system is catching up. If you have not been charged you you will be soon.
Click to expand...
Click to collapse
Thanks for the reply
I contacted google last night and they said that they would send a email regarding shipping however, this has still not arrived. I then proceeded to put a complaint against google for ignoring my request for cancellation of the goods.
I bought this tablet in the UK so regarding googles policy it really does not matter if they stated "no Cancellations" as this wanders into the realms of "goods law" and statutory rights of the buyer.
I have told a friend at work that I have one for sale or return she stated that she wanted it at the cost £170. Shame, though it would have been nice to make enough extra on top for a cheeky pint!
Also forgot to mention I have already purchased the 16 gig variant through HMV at 190 quid. Also TESCO are selling these at 190 with the order number/discount voucher thing of TDX-KPHM if anyone else is interested.
If this is UK and you were charged, send it back under DSR within 7 days and they must refund you.
Daern
Sent from my Galaxy Nexus using Tapatalk 2