I'm in the UK on the Three network. I am using Stamina mode with Extended usage enabled to save power, but am seeing a consistent issue where, after an hour or two, the phone completely loses it's mobile data connection and will not reconnect without rebooting. This makes Stamina mode totally useless as it is not reconnecting when the screen is turned on. Which is the point right?
The signal indicator on the phone shows no "H" symbol when this happens, yet About -> Status indicates HSPA is present but mobile data is disconnected.
Does anyone have any ideas or any way I can log this without root so I can complain to Sony?
Clearing data for Eco Mode Controller and rebooting fixed it.
Where is the Eco Mode Controller? Is that what it is called? I can't seem to find it in my apps. I am looking at settings>apps>downloaded/running/all.
It should be in the all section. I have just encountered this problem on my Xperia Z3 (non-compact) and following the above instructions has helped me get my mobile data back. Thanks!
shuiheart said:
Where is the Eco Mode Controller? Is that what it is called? I can't seem to find it in my apps. I am looking at settings>apps>downloaded/running/all.
Click to expand...
Click to collapse
Mine was actually called the Extended Standby Mode Controller.
This issue has reoccurred today. Looks like Stamina mode has some issues.
Seeing the same issue here and also on Three
Happens mostly at work where signal is poor and patchy. I have noticed that in setting > phone >status that the Mobile Network type is Umts instead of HSDPA when this problem occurs. Rebooting the phone without moving it the phone will automatically reconnect as HSDPA
Anyone have a fix yet that does not require a reboot?
gizmoy2k said:
Seeing the same issue here and also on Three
Happens mostly at work where signal is poor and patchy. I have noticed that in setting > phone >status that the Mobile Network type is Umts instead of HSDPA when this problem occurs. Rebooting the phone without moving it the phone will automatically reconnect as HSDPA
Anyone have a fix yet that does not require a reboot?
Click to expand...
Click to collapse
This is what I do when my H connection is bad and it reverts to E. I go to settings, mobile networks and select H only (not H preferred /GSM). It always moves back to H instantly. Then select again H preferred/GSM. This way you don't have to reboot.
Sent from my D5803 using XDA Free mobile app
Related
I dont use / dont give a great deal of GPRS - Edge Speed on my Galaxy Note unless i have few emails to be checked as the Social Networking and stuff like that are Blocked in my Office //
So anyways the Question is ... When i want to Connect to GPRS I click / TaP on the Power Button and select "Data Network mode" and it shows Activated and I see that 'E" symbol on the Notification Panel showing up ... but However Sometimes I dont see that getting showed up and wont be able to Connect to GPRS at all ... and the only way to resolve this is I got to reboot the Phone.
anyone else is facing this issue ? .... Mine is Vodafone Mobile connect Plan.
Ofcourse i plan to move to 3G.
Thanks
Sai
When you press power button
data network mode either activated/decactivated, you can toggle it by tapping it.
so you mean to say data network mode is not highlighted
OR
it not works even you tap it?
dr.ketan said:
When you press power button
data network mode either activated/decactivated, you can toggle it by tapping it.
so you mean to say data network mode is not highlighted
OR
it not works even you tap it?
Click to expand...
Click to collapse
Hi again Ketan,
WHen I Tap on that Option it shows as Activated but i dont see the 'E' Symbol in the Notification area and hence wont be able to Connect to GPRS.
However I say this happens 2/5 times.
I am in 50-50 whether it phone issue ? or network issue ?
The same thing i also tried with "Settings - WireLess & Networks - Mobile Networks - Use Packet Data " ... most of the time it works but when i am in urgent damn it doesnt show up ... I had to reboot the Phone.
any idea where is the Issue ?
This weired thing i have seen on friend's device. Though it was galaxy fit, but i remember it was happen to perticular network, he had another sim card n thr was no issue on other. So i believe it should b network side. Try changing sim card, just buy new sim n try it.
Sent from my GT-N7000 using xda premium
SaizGalaxyNote said:
I dont use / dont give a great deal of GPRS - Edge Speed on my Galaxy Note unless i have few emails to be checked as the Social Networking and stuff like that are Blocked in my Office //
So anyways the Question is ... When i want to Connect to GPRS I click / TaP on the Power Button and select "Data Network mode" and it shows Activated and I see that 'E" symbol on the Notification Panel showing up ... but However Sometimes I dont see that getting showed up and wont be able to Connect to GPRS at all ... and the only way to resolve this is I got to reboot the Phone.
anyone else is facing this issue ? .... Mine is Vodafone Mobile connect Plan.
Ofcourse i plan to move to 3G.
Thanks
Sai
Click to expand...
Click to collapse
Even i was using vodafone. I experienced the same problem. That is because of the network. The only thing you can do is whenever you lose the 3G or 2G data, you need to switch on to airplane mode and then switch it off. I used airplane mode toggle application from the market. Once you go into airplane mode and come back you will be getting the data network. But this failed to work few times. So i changed my network to bsnl and now i don't have any issues.
It looks to me Network issue .. I am also Using Vodafone.
Anyways lets see after i migrate to 3G whether this problem will be resolved or not.
Thanks
Sai
i was using 3G in vodafone. The problem was not solved thats why i changed to BSNL. So before changing the plan try it once.
This seems to be happening to me too. I have been using the Galaxy Note II with 3G on Vodafone without any issues for a month now, but today irrespective of me switching on the mobile data, the icon won't show up nor would internet work. I have restarted, toggled flight mode but no avail.
-Bala
yes, I have seen this on my note, and I have used airtel 3g aim, reliance as well but still the same. only way is to reboot the phone. anything else I do will not restore data connection
Hi XDA, I bought a Z3 Compact a few days ago, and yesterday this weird bug occured for the first time. The data is simply turned off suddenly when I check my phone, and nothing I do will turn it back on.. Toggling mobile data back and forth, searching for networks and clicking different ones, downloading internet settings again, airplane mode on/off etc. - nothing works except rebooting the phone, and then the data works again until next time it messes up. It did it again last night.
I googled the issue, and it seems some S4 users have had same problem with Android 4.4.2? Link to the issue is found here http://support.t-mobile.com/thread/70532
Apparently they report that you cant make calls either when this bug occurs, even when the phone says it has bars, however I havent tested regular calling. I will next time my device bugs out.
Has anyone experienced something similar and/or is there any way to fix it?
I had the same issue but only when Stamina mode was enabled. After a few hours I would lose mobile data and only a reboot would restore it. I cleared data for Eco Mode Controller, rebooted and the problem hasn't reoccurred since. Not sure if this helps or not.
rec71 said:
I had the same issue but only when Stamina mode was enabled. After a few hours I would lose mobile data and only a reboot would restore it. I cleared data for Eco Mode Controller, rebooted and the problem hasn't reoccurred since. Not sure if this helps or not.
Click to expand...
Click to collapse
I don't have it enabled, but I will definitely try clearing data for eco mode controller.
Also, I figured out that I can still make calls even when the data doesn't work. So it is not the same issue that is described in the link.
I think you have the same issue as described in this link? https://talk.sonymobile.com/t5/Xper...sappearing-in-Stamina-mode/m-p/845155#U845155
I have had stamina mode on however, so I will try it anyway.
I believe I had the same issue as you: cell signal dying after a while, but more often when cell reception was likely to be cut off (e.g. poor service areas or stamina mode). I'm also on T-Mobile in the US.
You can try the troubleshooting steps I took in this post, but what ultimately ended up working for me was a nano-SIM swap.
If you try all of the above and still haven't managed to fix it, I would suggest a phone swap.
Edit: typo
ahrex said:
I believe I had the same issue as you: cell signal dying after a while, but more often when cell reception was likely to be cut off (e.g. poor service areas or stamina mode). I'm also on T-Mobile in the US.
You can try the troubleshooting steps I took in this post, but what ultimately ended up working for me was a nano-SIM swap.
If you try all of the above and still haven't managed to fix it, I would suggest a phone swap.
Edit: typo
Click to expand...
Click to collapse
But if the sim card was the problem, I wouldnt be able to make calls right? I mean, there must be a connection since I can call.
Also, the phone doesn't give me a notification with "No sim card" or something similar..
But then again, weird errors can happen.. I will order a new sim card if the problem persists and I am unable to find a solution
Zylian91 said:
But if the sim card was the problem, I wouldnt be able to make calls right? I mean, there must be a connection since I can call.
Also, the phone doesn't give me a notification with "No sim card" or something similar..
But then again, weird errors can happen.. I will order a new sim card if the problem persists and I am unable to find a solution
Click to expand...
Click to collapse
You might be right. My issue was signal, then no signal. I never got a "no SIM card" message, however.
Best of luck!
I am now getting this issue without using Stamina mode. I am currently sat at work with no data, same thing happened yesterday. It worked fine this morning but at some point it has gone and only a reboot will get it back. I am missing important notifications because of this.
It seems to happen when I move around the building and the signal goes weak. The About -> Status page currently shows:
Signal strength: -79 dBm 17 asu
Mobile network type: HSPA
Service state: Voice: In service - Data: In service
Mobile network state: Disconnected
This is so frustrating.
---------- Post added at 12:43 PM ---------- Previous post was at 12:36 PM ----------
Just rebooted, data is back and now I see this in About -> Status:
Signal strength: -75 dBm 20 asu
Mobile network type: HSPA
Service state: Voice: In service - Data: In service
Mobile network state: Connected
Time to seek a refund.
I never got this issue fixed, even after repairing the device using PC Companion so I've sent it back to Clove for a refund. I think Bluetooth may have something to do with it though: I use BT in the car and have a Fitbit connected. I spent a day with BT disabled and the issue did not occur. I then went for a run with BT headphones connected and when I got back I had no mobile data again.
So goodbye Xperia Z3 Compact.
Anyone managed to fix it?
Hi!
I have the same issue. I use BT in my car too, but I think I lose it event without BT sometimes..
Anyone managed to fix it?
Just wanted to pitch in that I have the same problem (Z3 here).
I was going to return the phone but reading that the new lollipop update will arrive next week I think I'll hold out and see if that update won't fix it.
/Edit
See if Paul Wheeler3's post here works for you , I cant paste the link since I have posted 10 times here... but google with his name, and search for Xperia Z3 Losing Data Connection. should be one of the top hits.
Nischi85 said:
See if Paul Wheeler3's post here works for you , I cant paste the link since I have posted 10 times here... but google with his name, and search for Xperia Z3 Losing Data Connection. should be one of the top hits.
Click to expand...
Click to collapse
COPIED and PASTED for your ENJOYMENT:
I thought I’d share a quick tweak that applies to most of Sony’s Xperia Android phones. If you’re on the Three network and travel around a fair bit you’ll notice that occasionally you’ll lose the data connection and it won’t always come back until you reboot the phone. Very annoying.
This happens because Three still have some 2G roaming agreements in place for areas they don’t have coverage. That doesn’t include data roaming however and a lot of devices (including the iPhone still) have trouble with this.
The way to fix this is to set the ‘Network Mode’ to ‘4G/WCMA’. Annoyingly you can’t set this in the ‘Mobile Network Settings’ section, you’ll need to go into hidden service menu to get to the setting. From the dialler, type this:
*#*#SERVICE#*#*
'Service' is typed as you would on a T9 predictive text keyboard, so thats one key press per letter.
Once your into the service menu, choose ‘Network Mode’ and then within this menu choose ‘LTE_WCDMA’.
You’ll see the radio stack reboot (so you’ll lose your connection while it does this).
No longer shall you experience the annoying ‘data never comes back’ issue.
It goes without saying that changing this setting is at your own risk.
You should manually set your network to WCDMA/GSM first. Then do as suggested above.
The problem is that the mode will automatically fall back to whatever is set in the UI if you even load the Mobile Networks control (by simply selecting the menu item in settings). If you leave it stock, then going into mobile networks will cause it to "fallback" into the failure mode. But if you manually set it to WCDMA/GSM then going in to Mobile Networks will only cause it to fallback into HSPA+, which isn't bad.
I'm getting this exact same issue but on my galaxy s5 only a reboot will resolve it I wonder if it is also in relation to 2G networks. I am on EE and the just recently sold to BT could be that their infrastructure now includes 2G coverage with no data for some places? Soon as I reboot back on 4G. Looked in settings and annoyingly only auto ones are 2G/3G/4G and 2G/3G there is no 3G/4G auto connection type guess I need to find a Samsung secret menu?
cpurick said:
You should manually set your network to WCDMA/GSM first. Then do as suggested above.
The problem is that the mode will automatically fall back to whatever is set in the UI if you even load the Mobile Networks control (by simply selecting the menu item in settings). If you leave it stock, then going into mobile networks will cause it to "fallback" into the failure mode. But if you manually set it to WCDMA/GSM then going in to Mobile Networks will only cause it to fallback into HSPA+, which isn't bad.
Click to expand...
Click to collapse
I am on a tmobile z3 and it says N/A no matter which mode I put it on in settings and then going to that secret menu. Please help. I'm on stock android 5.0.2 lollipop. Thanks!
still have the same bug with my Z3 compact, Android 6.0.1 and it is very resistent, even secure mode without 3rd party Apps, new SIM Card and new mobile phone (but with restored Sony Backup) helped. Vodafone germany and Sony Customer Care are idealess.
Last try will bei leaving SD card out and a reset with Sony companion without restoring backup
So I am using a Nexus 6 on the Latest Tmo build (28E?) of Stock Rom and Stock Kernel Rooted, Encrypted.
Since the update that enabled wifi-calling for the N6 I have taken to setting my phone to airplane mode and turning on Wifi only to save battery since the signal at my house bounces back and forth from LTE to 3G and that murders my battery. Most of the time the signal strength graph shows blank and battery app correctly shows the cellular radios as having no on time. However, after being idle for a while (it would seem) the graph begins to show the signal strength as Red (no signal) and the cellular standby shows up in battery usage with the radios as being on (with no signal) and "active for a few seconds". Toggling airplane mode on and off usually restores them to showing up as off. Other times I never notice and it stays on for a few hours and goes back off on it's own. My main concern is that it seems to be activating the radio on it's own, my minor concern would be that my battery monitor app shows that it's using the battery. What could be causing this? I don't think it's a reporting glitch, because it shows up in both the system battery panel and a 3rd party one. If anyone has any thoughts or could point me towards a tool that could help me figure out what's turning on the radio when it's supposed to be off, please let me know. I've included photos from today showing what I'm talking about, the phone has been in airplane mode the whole time in these photos.
Thanks so much!
Kev
I think your issue is one of the reason why I cannot get Wifi Calling working at all. No matter what I do, my phone is holding onto a cellular network. Still trying to figure this out.
nautec said:
I think your issue is one of the reason why I cannot get Wifi Calling working at all. No matter what I do, my phone is holding onto a cellular network. Still trying to figure this out.
Click to expand...
Click to collapse
The best I can tell, "Android OS" is the only thing that shows any mobile packets sent or received so it's got to be a system thing.
If you have the myT-mobile app installed try uninstalling it I found that app totally screwed with my Nexus 6, turning WiFi on when I had no desire to use it.
stevemw said:
If you have the myT-mobile app installed try uninstalling it I found that app totally screwed with my Nexus 6, turning WiFi on when I had no desire to use it.
Click to expand...
Click to collapse
Unfortunately that's not the fix. I don't have that app installed. Tmo is sending me a new SIM as I am also randomly having Wifi calling drop in and out even while my wifi is connected.
Does anyone know any app that would let me see specifically what app is engaging the mobile radio?
Airplane mode disables all outbound communications however inbound ones are still discoverable.
I can receive calls in airplane mode...
Samg381 said:
Airplane mode disables all outbound communications however inbound ones are still discoverable.
Click to expand...
Click to collapse
... I just joined to see why is my Nexus 6 receiving calls in airplane mode (and Wifi off...). It's a recurrent problem... everytime there's an update I have this issue...
Hello,
I've used my Mi A2 around 2 weeks now and I'm really satisfied with the phone. However, I got some annoying issue about wifi. When the signal strength of wifi is not so strong (below -70 dbm), it tends to disconnect for around 10-20 sec and then reconnected again. This happened to me like 10 times since I got the phone. And wifi works perfectly without disconnections when the signal strength is strong enough.
Does anyone experience this issue? Or I got a defected device?
Thank you
Same here, sometimes it just disconnects ...
Sent from my Mi A2 using Tapatalk
It is a normal stock android behavior, because android detects that signal of wi-fi is to low, and tries to switch automatically to GSM mobile data, or to another wi-fi if it is available in the area.
I don't have this happen but wifi signal is strong and also; gsm data is turned off.
That *may* help to turn that off possibly, as it obviously can't (now) switch to it?
minnuss said:
It is a normal stock android behavior, because android detects that signal of wi-fi is to low, and tries to switch automatically to GSM mobile data, or to another wi-fi if it is available in the area.
Click to expand...
Click to collapse
Even if mobile network is off? Is there a way to change such behavior? I tried to find in the setting but what I just found is Aggressive WiFi to mobile handover, which was already turned off.
AsItLies said:
I don't have this happen but wifi signal is strong and also; gsm data is turned off.
That *may* help to turn that off possibly, as it obviously can't (now) switch to it?
Click to expand...
Click to collapse
It happened both when mobile network was on or off.
Marciano09 said:
Even if mobile network is off? Is there a way to change such behavior? I tried to find in the setting but what I just found is Aggressive WiFi to mobile handover, which was already turned off.
(
Click to expand...
Click to collapse
I think that it is called smart wifi, or wifi+ option in other types of android OS, and here it is just a automatic option in stock android i guess.
I don't mind it, because it will change my wifi router AP if it get stuck, and need an reboot, so it will automatically switch to another closest one that works.
You better think of some way to get a better signal then to turn off this function.
Try with aps like this on the link.
https://play.google.com/store/apps/details?id=com.seah0rse.swififree
minnuss said:
I think that it is called smart wifi, or wifi+ option in other types of android OS, and here it is just a automatic option in stock android i guess.
I don't mind it, because it will change my wifi router AP if it get stuck, and need an reboot, so it will automatically switch to another closest one that works.
You better think of some way to get a better signal then to turn off this function.
Try with aps like this on the link.
https://play.google.com/store/apps/details?id=com.seah0rse.swififree
Click to expand...
Click to collapse
The thing is that wifi also disconnected when there's no other nearby networks to switch to. I did something to get better signal in my room but this still happened sometimes.
I have this strange issue that has been with me almost since the beginning. I haven't been able to trace when it happens, but it now seems almost 100% of the time.
I only have WiFi in the house (wifi6, if it matters). If I go out, I only have 4G (I left only 4G and disabled 5G). I have no data until I put the phone into airplane mode and back, or I disable and re-enable mobile data.
Same thing when I go back in the house: no data until I disable and re-enable WiFi.
I've disabled the option for 'always-on mobile data' or similar, it's quite a battery drain if there's no cell signal.
Seems like a very strange bug, I don't have this with any of my other phones.
So you have both WiFi and 4G enabled and they don't switch seamlessly?
Exactly. I always have to restart each one of them, usually by toggling airplane mode. Was wondering if anyone else ran into this issue.
Ok this really is strange. There are 2(!) different toggles to enable data switching between WiFi and 4G, but for me it works flawlessly without them! As soon as I get out of my home WiFi range, 4G kicks in, and when I get in range again, the phone connects to my WiFi...
Hi, i have this problem too but it's not always.
I have a wifi 6 router too.
I also have problems switching from wifi to 4g. Need to toggle airplane mode on/off. 5g deactivated. No wifi 6 here.
I always assumed my vpn is causing problems during the switch to 4g. But hearing others have the same problem i would assume its zenfone problem.
I never had any issues in this area with my ZF8. With the option to have cellular always on I could walk out of my WiFi zone during a video call and no drop or short pause would appear.
With this off the network need a few second to work, and some apps need to be refreshed/restarted to gain connection. Never needed to toggle connection for this to work.
Maybe a reset would be enough or check for updates.
Ah, exactly! It does not necesarily need a network restart, but some apps just lose connection for a while, which can be from a few seconds to >1h. Which is even more weird as the icons are showing full connectivity. I would go out of the house, do stuff, come back later and I would only get the notifications when I'm back inside the house.
Rarely I had the connection drop completely (no signal) when switching, but I haven't noticed this happening since the last update.