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OK here's my question... First some background info. I am successfully using a straight talk sim card in my captivate. It is rooted which I did myself. My only issue is that the person in talking to says I sound like I'm talking over static. It's not so bad that people hang up on me but I know it is annoying to them. I Was wanting to know could the sim card have anything to do with call quality? Or maybe the fact that it's rooted? I had a hd2 at one time that I flashed different radios on for better call quality / battery life. Is this possible with a captivate? Another thing is this.. The person I'm talking to sounds crystal clear to me! I don't think it is a reception issue because I can have full bars and 3g logo and people are still saying I sound like there's static in the background.
What could be the issue????
synister saint said:
OK here's my question... First some background info. I am successfully using a straight talk sim card in my captivate. It is rooted which I did myself. My only issue is that the person in talking to says I sound like I'm talking over static. It's not so bad that people hang up on me but I know it is annoying to them. I Was wanting to know could the sim card have anything to do with call quality? Or maybe the fact that it's rooted? I had a hd2 at one time that I flashed different radios on for better call quality / battery life. Is this possible with a captivate? Another thing is this.. The person I'm talking to sounds crystal clear to me! I don't think it is a reception issue because I can have full bars and 3g logo and people are still saying I sound like there's static in the background.
What could be the issue????
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Are you using a Bluetooth device? What Rom are you using?. Yes,a new modem could help. Look in Development. 2 different threads full of modems (Samsung calls them modems, but they are technically radios). If you are on a stock rom, stick with the ones labeled I897.
could modem be the problem? I have same problem. I can listen well and also they listen me well using handset
Sent from my SGH-I897 using XDA
My galaxy note keeps cutting out, i can hear the other party nor can they hear me. i cant understand why. and when the phone does work my mic qulity is bad, so the other person cannot hear me as clear as i can hear them.
Anyone else with this problem?
i think i do. signal loss i thought that was from ICS roms but having said that i didnt use ging roms fpr a long time now so dont remember
Sent from my GT-N7000 using XDA App
jay_993 said:
i think i do. signal loss i thought that was from ICS roms but having said that i didnt use ging roms fpr a long time now so dont remember
Sent from my GT-N7000 using XDA App
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try changing your modem
very strange. I dont know what to do!
where you in an excellent network coverage when you made the call?
usually before putting a blame on the Note, it would be wise to discern the issue first if it's related to a low carrier network signal or the phone is really the one creating the problem.
just my two cents..
I'm hoping this problem is just one bad handset and not epidemic, but I have been hearing VERY consistently from other people that they are having trouble understanding what I'm saying. It is not location specific, I generally have full or nearly full service, and I can hear them just perfectly. But I have been hearing from many people that I talk to about this problem.
I'm going to exchange the phone and get a replacement, assuming this is just my phone and not an HTC ONE problem. Has anybody else been hearing this? If so I may regretfully end up with an S4 =\
I have been having issues as well. Just tried to exchange for an S4 at sprint store and they wanted $35 dollar re-stocking fee. Going to deal with online/phone people now. My HTC One is dropping calls, calls are not clear, and lower data connection in the same environment than my old EVO Shift. Wanted the phone to work out, just didn't.
HTC One call quality/connection
mill1321 said:
I have been having issues as well. Just tried to exchange for an S4 at sprint store and they wanted $35 dollar re-stocking fee. Going to deal with online/phone people now. My HTC One is dropping calls, calls are not clear, and lower data connection in the same environment than my old EVO Shift. Wanted the phone to work out, just didn't.
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Mine is working beautifully call quality is awesome on both ends and data conection was faster here in boston when put up against my buddy's s4 (also sprint) there were some issues with speakers and radios on some of the HTC ones... mostly the first batch that went out to people who pre-ordered, myself included, but so far i'm issue free.
be warry of that s4 you picked up by the way many people have reported display issues... don't worry though I believe they are software side... people reported black bars appearing on the screen when scrolling I'm pretty sure it's a simple software bug.
drbadass said:
I'm hoping this problem is just one bad handset and not epidemic, but I have been hearing VERY consistently from other people that they are having trouble understanding what I'm saying. It is not location specific, I generally have full or nearly full service, and I can hear them just perfectly. But I have been hearing from many people that I talk to about this problem.
I'm going to exchange the phone and get a replacement, assuming this is just my phone and not an HTC ONE problem. Has anybody else been hearing this? If so I may regretfully end up with an S4 =\
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Have you got a case on? I was just looking at mine and making sure it has all the right cutouts. Maybe others do not?
Sent from my HTCONE using xda app-developers app
raptoro07 said:
Have you got a case on? I was just looking at mine and making sure it has all the right cutouts. Maybe others do not?
Sent from my HTCONE using xda app-developers app
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Didn't have one for the first 5 days, had it the last 2.. same problems consistent throughout.
i'll confess I use a Bluetooth headset, but the very rare occasion I use the handset I've never had an issue
I was having the same problem, then I realized my pinky was always covering up the microphone. Went 2 days where people were like I can barley hear ya.
Roman G said:
I was having the same problem, then I realized my pinky was always covering up the microphone. Went 2 days where people were like I can barley hear ya.
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Same thing here man, I had to change how I usually hold my phone... haha - no big deal
Same here... It's the pinky... Even tested it to make sure. Silly place to put the mike...
Sent from my HTCONE using xda app-developers app
Roman G said:
I was having the same problem, then I realized my pinky was always covering up the microphone. Went 2 days where people were like I can barley hear ya.
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Your realization just kept me from having to return my phone. Thanks lol
Sent from my HTCONE using Tapatalk 2
blizzake said:
Your realization just kept me from having to return my phone. Thanks lol
Sent from my HTCONE using Tapatalk 2
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It wasn't the pinky for me. As I stated in another thread, I think it's something to do with over-aggressive or poorly handled background noise cutting, or a major problem with dynamic range control going from loud to soft etc.
started actually using the phone for phone calls this week..I'm hearing "its hard to hear you" and "you sound far away" more then I've ever heard before...
It's definitely not the point for me. It happens all the time, most of my calls are using a airave so I'm wondering if that had something to do with it.
Anyone know if this is a sprint related issue? Should I be exchanging my phone?
Is anyone experiencing this? A significant number of people over on the Android Central forum are experiencing their voices cutting out pretty frequently, especially when there's background noise. To clarify, the people on the other end of the line are saying that the person with Moto X's voice is intermittently dropping out.
Some are speculating that it's a problem with the noise cancelling software.
clankfu said:
Is anyone experiencing this? A significant number of people over on the Android Central forum are experiencing their voices cutting out pretty frequently, especially when there's background noise. To clarify, the people on the other end of the line are saying that the person with Moto X's voice is intermittently dropping out.
Some are speculating that it's a problem with the noise cancelling software.
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Yep, same problem here... It's all over the Motorola forums too, but they're talking about the Verizon edition. I told them that it happened on Rogers phones too.
johnny grep said:
Yep, same problem here... It's all over the Motorola forums too, but they're talking about the Verizon edition. I told them that it happened on Rogers phones too.
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That would suck. Mine's on the way but this would be a deal breaker for me if it's not fixed very soon.
clankfu said:
That would suck. Mine's on the way but this would be a deal breaker for me if it's not fixed very soon.
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Well, I think it'll be fixed by software at some point, apparently the bug isn't being exhibited when using voip apps (Skype, csipsimple, etc)...
Not having any of those problems
Motorola is aware of the problem and working on a fix:
https://plus.google.com/104011926387527754068/posts/9bSuwT3YSqg
Kirk Stromberg 9:51 AM
Hey folks, we're adjusting echo cancellation parameters in the upcoming over-the-air (OTA) maintenance release. I am confirming that this should address the issues we're seeing here. Will post-back with confirmation shortly.
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Confirmed. Def an issue for my. The pizza place hung up on me cause they couldn't understand me. 4 bars too
Allow me to be thanked. For cdma versions (VZ and rogers) go to phone then settings and disable voice privacy. First it's BS anyway since cdma to cell is digitized anyway with basic encryption. Second the 48key encryption method I think called is95 umm sucks! It's uses bandwidth on a network that has none and causes breakup and delay. It's an immediate night and day difference.
Sent from my XT1060 using XDA Premium 4 mobile app
Thank you for that tip. I was so frustrated with my phone cutting out on the other end I was ready to throw this one in the trash. I exchanged my phone once already because of the call quality and I was on the verge of making the switch to another phone altogether.
Since turning off privacy I no longer have the issue. Thank you!
Sent from my Nexus 10 using Tapatalk 2
Same here. I was so upset. My first cdma phone. Who knew
Sent from my XT1060 using XDA Premium 4 mobile app
jackdforme said:
Allow me to be thanked. For cdma versions (VZ and rogers) go to phone then settings and disable voice privacy. First it's BS anyway since cdma to cell is digitized anyway with basic encryption. Second the 48key encryption method I think called is95 umm sucks! It's uses bandwidth on a network that has none and causes breakup and delay. It's an immediate night and day difference.
Sent from my XT1060 using XDA Premium 4 mobile app
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I am also having this issue, but I am unable to find this voice privacy settings? It must be right in front of me here?
Go to phone and see the dial pad. Bottom right is the three dot menu. Scroll down.
Sent from my XT1060 using XDA Premium 4 mobile app
jackdforme said:
Go to phone and see the dial pad. Bottom right is the three dot menu. Scroll down.
Sent from my XT1060 using XDA Premium 4 mobile app
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Got it! Thanks!
omg yes,
I only spoke to 3 different people today, everyone of them at some point said they couldn't hear me. I love this phone, but this is seriously a major issue. Unfortunately i'm on at&t so i can't try the above fix
jackdforme said:
Allow me to be thanked. For cdma versions (VZ and rogers) go to phone then settings and disable voice privacy
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I can't that in Phone Settings. I looked in settings and dialer settings.
jackdforme said:
Allow me to be thanked. For cdma versions (VZ and rogers) go to phone then settings and disable voice privacy. First it's BS anyway since cdma to cell is digitized anyway with basic encryption. Second the 48key encryption method I think called is95 umm sucks! It's uses bandwidth on a network that has none and causes breakup and delay. It's an immediate night and day difference.
Sent from my XT1060 using XDA Premium 4 mobile app
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YOU CAN PUT A PHOTO OF MENU and that I do not find it
pd: sorry my bad english
Look at the bottom
Sent from my XT1060 using XDA Premium 4 mobile app
mine is not equal
Enviado desde mi XT1058 usando Tapatalk 2
arabanoan said:
mine is not equal
Enviado desde mi XT1058 usando Tapatalk 2
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It doesn't matter because this doesn't fix anything. I'm on Verizon and every phone call I have people complain. I can tell they can't hear me, because I'm asking questions and they just sit there silent. Its really annoying. Especially since I shelled out $705 for a Developer Edition and I can't even use it for its main function.
I really hope Verizon pushes out this update soon.
Mine still does it...
Hey everyone, I know it's been a year since this thread has abruptly stopped (to which I credit an OTA update that fixed the voice cutting in and out issue)...but...I just bought a moto x and my phone is doing it. I have the latest OTA software, stock everything, and I pretty much have to yell for my voice to get above the noise cancellation level to be heard on the other end of the phone call. Interestingly enough, if I speak directly into the mic on the backside of the phone, I come through loud and clear.
I've tried the "voice privacy" setting to no avail. I've tested all (three!) of the mics with the phone's built-in "CQATest" app and can confirm that all three are working. I've spoken with motorola support, cleared my cache, did a full factory reset, and still no dice. Can anyone help?? I hate to send this thing back because I'm almost certain that it's a software issue and not a hardware issue.
Thanks in advance, this is frustrating!! If I don't get replies then I'll start a new thread, seeing as this one is old.
[edit] update: I got a replacement phone and everything works fine. Turns out it was the hardware. I have a suspicion that the used phone I bought had its screen replaced, and it messed up the noise-cancelling features of the mics.
i saw the thread about callers not being able to hear the OP on wifi calling on his Note4, but my problem is not limited to wifi calling.
i've had my Note4 for about 3 weeks and about 90% of calls i answer, i cannot hear them, but they can hear me. i received my phone with ANJ7 on it and got the OTA ANK4. still had the problem. i cleared the cache and it solved the problem for exactly ONE call. restarting the phone does nothing.
last night, i broke down and rooted and installed Firekat (thanks, Mega!) but i still have this problem. i actually called my Note from my work phone, answered it on speakerphone and watched the timer tick away as the phone is still ringing on my desk phone! that sounds like a network issue to me, but i am probably wrong.
since i cannot find anything else, i've turned off my wifi calling, just in case it's related, but i am not optimistic. i loved my Note 3 and was hoping the 4 would be at least equally awesome. so far, not so much.
Dude, you're not the only one. I was/am experiencing the same issue here in Houston. I called T-Mobile and they told me that they're aware of this issue and until then I should man up and wait for the problem to disappear AUTOMATICALLY.
Sent from my SM-N910T using xda premium
although the problem was not limited to wifi calling, it seems wifi calling turned on was causing it. i turned it off just for the hell of it and i haven't had a problem since.
This is exactly right, that is what is causing the problem for several people. Having WiFi calling on and placing callls over the network has caused that for several people
Sent from my SM-N910T using XDA Free mobile app
i hate to state the obvious, but that's just stupid. i wasn't fond of the feature (using my internet connection, a separate isolated charge, and having it 'count against' my unlimited minutes) but it is what it is. and it's now off.
The problem is voLTE. Its a pretty common issue. Just truth it off in settings and your should be fine.
Does the Wi-Fi calling always sound like the caller is in a portable toilet made of metal? It's G/D awful.
Mine sounds crystal clear
BAD ASS NOTE 4
pierrekid said:
The problem is voLTE. Its a pretty common issue. Just truth it off in settings and your should be fine.
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Volte caused other issues. Mainly ALOT of dropped calls for people.
Sent from my SM-N910T using XDA Free mobile app
BACARDILIMON said:
Mine sounds crystal clear
BAD ASS NOTE 4
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+1