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htc one won't charge when is on

Hi
my htc one don't want to charge while is on...I can charge only when is off.when I connect to charger or laptop nothing is happend.I made a hard reset,install another rom,tried with another charger...nothing ...If I connect to my laptop via cable my phone is not recognized..I don't know what to do to fix this..

nobody have this problem before?

cristy7610 said:
nobody have this problem before?
Click to expand...
Click to collapse
I have the same problem. It was preceded by my phone going into Car Mode for no reason and also thinking I was USB connected when I was connected to a charger.
I have sent the phone to HTC who want me to pay for a new motherboard as the bootloader is unlocked. They sent me a picture of the phone showing the bootloader was unlocked but for some reason they sent me a photo of someone elses phone (mine is black and the photo is of a silver one). I now have an escalated ticket to sort this out - has been open since Monday. I am losing patience with HTC.........

Same here... I don't have HTC Warranty, what can i do?

shadwell_lad said:
I have the same problem. It was preceded by my phone going into Car Mode for no reason and also thinking I was USB connected when I was connected to a charger.
I have sent the phone to HTC who want me to pay for a new motherboard as the bootloader is unlocked. They sent me a picture of the phone showing the bootloader was unlocked but for some reason they sent me a photo of someone elses phone (mine is black and the photo is of a silver one). I now have an escalated ticket to sort this out - has been open since Monday. I am losing patience with HTC.........
Click to expand...
Click to collapse
Mine was having the same trouble. Car mode, not charging and usb host mode warning. I made some alterations suggested in another thread as: Turn off fast boot, and choose no screen lock and reboot. The phone charged at night, but it was turned off. I'll get home and see what's up. The worst thing for me is that I'm in Brazil and we get no support here. I'll have to send it to the US, to a friend so he can send to htc. Didn't get to see if it connects to the pc. I'll be pissed if it doesn't.
Oh, mine is completely stock. Didn't unlock bootloarder or S-OFF

Phone is working just fine now. Recharging when on, no more car app going crazy. I only turned off fast boot and lock screen, rebooted and problems solved.

cristy7610 said:
nobody have this problem before?
Click to expand...
Click to collapse
I already fixed this charging issue...it has nothing to do with HW.
Just replaced this parts shown in the attached image below

I don't know what is happend but the phone is charging now.I buy an LG G2 and let the phone off one week and after that when I plugged in charger everything is normal.The problem now is with the microphone now because when I call somebody he can't hear me,but I can hear the other person.If I activate the speaker everything is good and I can use my phone for calls.Now the phone is in service and I will reply with results when I will get it back.

I have the same problem, there are many topics about this:
http://forum.xda-developers.com/showthread.php?t=2332046&highlight=charge&page=3
http://forum.xda-developers.com/showthread.php?t=2417377&highlight=charge&page=3
And I have read many theories about the causes of this problem:
1) damaged usb port
2) virtual sd-card corrupted
3) damaged proximity sensor
But apparently the only solution is send it to warranty...

I am kinda having the same problem...
I can charge when its on but it has to be with certain chargers...
like a usb wall charger but not certain standard ones
charges in the car no problem and when off..
But this only recently happened when I flashed a new Rom...
I restored back to another rom and it charges no problem...
So now I think it has something to do with the freq of how the phone is clocked at...
Im testing right now to see if I clock it to something different over or under it might fix the problem...
Will post results

Solved
cristy7610 said:
Hi
my htc one don't want to charge while is on...I can charge only when is off.when I connect to charger or laptop nothing is happend.I made a hard reset,install another rom,tried with another charger...nothing ...If I connect to my laptop via cable my phone is not recognized..I don't know what to do to fix this..
Click to expand...
Click to collapse
Yeah i just solved. Thanks god.
I had the same problem after totally discharge the phone and try to charge it with a generic charger.
The device didnt charge when ON and didnt connect to USB neither.
It starts putting itself in car mode and USB host mode.
I was going to try a defferent kernel when i re-unlocked the phone and rooted it (i install TWRP2 v2.6.3.3)
in my way to install the kernell (and change the ROM) i did a factory wipe with the TWRP2 tool and then
i noticed that the phone starts charging again.
It is like kew again.
I hope this help a bunch of people out there, i made a hugh investigation and no one have any idea, they
keep telling you that is a hardware problem. If the phone dont charge it all than is a hardware problem if
it charges when is OFF or in Fasboot mode than is a software problem.
Sorry for my english. Spread the word.
email: [email protected]

Mine stopped charging, battery is now empty and it's completely unresponsive. It doesn't charge, LED doesn't blink, I can't boot it(not even in bootloader). What can I do? It's still under warranty, but the bootloader is unlocked and I have installed a custom ROM. Do you think they will notice that because it doesn't boot at all and they don't open the phones in Croatia(where I live) as far as I know because they don't have the right equipment so they just exchange them. Should I just try sending it?

My friend have same problem His phone will charge when its turned off. But wont charge when its turned on. and wont charge either until the battery is 0%. any help guys

ashok said:
My friend have same problem His phone will charge when its turned off. But wont charge when its turned on. and wont charge either until the battery is 0%. any help guys
Click to expand...
Click to collapse
If he deactivate the fastboot option then he will be able to charge at any % when off. thats where im right now, but it charges intermitent, its like its charging for 5 secs then it starts again, over and over, its slow but at least it works :/
its really sad

Laderiva said:
If he deactivate the fastboot option then he will be able to charge at any % when off. thats where im right now, but it charges intermitent, its like its charging for 5 secs then it starts again, over and over, its slow but at least it works :/
its really sad
Click to expand...
Click to collapse
he tried that. But that option is not working

[Q] [PLEASE HELP] HTC One M7 not charging when on.

Device: HTC One (M7) Stock ROM
A few days ago, my never rooted, stock firmware, no unlocked boot loader, no custom ROM, never dropped HTC One (M7)'s battery died. Plugging in the charger had no effect, absolutely NOTHING. Tried 6 different cables and 9 different locations to charge it, nothing. Waited a while, dying in desperation. Then after so much of panic, I plugged it again, and randomly it started charging. But the charging had a loop - showed a bright orange LED with the power symbol on a battery for about 5 seconds, then a dim orange LED with the green battery charging, and a number, for about 10 seconds. The loop kept repeating. Eventually I could turn it on till the (incredibly low capacity) battery could live. So I did about 10 resets to it, and the situation would not improve.
Since my phone just decided to do this to me just before a long journey of mine, I was quite upset, and eventually infuriated to the limits. I decided to take it along and try different things to it - tried, tried, cleaned the ports, searched the net, nothing.
One fine day it decided to break the loop - now it charged, but only when off.
And today again its started the loop.
And here I am, begging for some help. I'm starting to hate this device now. Please help me.. :crying:
P.S. : I played a lot of Clash of Clans on the phone - it heated up a lot. Hope the info helps (Possible corrupted overheating charge instructions of the phone,etc.)

please help i love this phone cant lose this at all
AnubhavSaxena said:
Device: HTC One (M7) Stock ROM
A few days ago, my never rooted, stock firmware, no unlocked boot loader, no custom ROM, never dropped HTC One (M7)'s battery died. Plugging in the charger had no effect, absolutely NOTHING. Tried 6 different cables and 9 different locations to charge it, nothing. Waited a while, dying in desperation. Then after so much of panic, I plugged it again, and randomly it started charging. But the charging had a loop - showed a bright orange LED with the power symbol on a battery for about 5 seconds, then a dim orange LED with the green battery charging, and a number, for about 10 seconds. The loop kept repeating. Eventually I could turn it on till the (incredibly low capacity) battery could live. So I did about 10 resets to it, and the situation would not improve.
Since my phone just decided to do this to me just before a long journey of mine, I was quite upset, and eventually infuriated to the limits. I decided to take it along and try different things to it - tried, tried, cleaned the ports, searched the net, nothing.
One fine day it decided to break the loop - now it charged, but only when off.
And today again its started the loop.
And here I am, begging for some help. I'm starting to hate this device now. Please help me.. :crying:
P.S. : I played a lot of Clash of Clans on the phone - it heated up a lot. Hope the info helps (Possible corrupted overheating charge instructions of the phone,etc.)
Click to expand...
Click to collapse
I am having the same exact problem right now. its very annoying. I have to drain the whole battery to charge it again. and its in that loop that you mentioned. plus it does not charge when you put it on charge when its on. it doesnt even have that charging light. it only charges itself if its off and if there is no battery left, i have to put it on charge by draining the whole battery by using apps and stuff and i am so pissed right now i cant find a solution to this. Did you find a solution on how to get this fixed?

I am currently having a similar problem where I can only charge my phone if off. Hopefully someone can help!

[SOLVED]
parthami said:
I am currently having a similar problem where I can only charge my phone if off. Hopefully someone can help!
Click to expand...
Click to collapse
I have found a solution to this. I am really happy since i am able to use my phone again.
Let me state what exactly i was going through.
I had to use the phone till it actually turned off completely consuming the whole battery and it was very frustrating because i had to deliberately use the phone till the phone shuts down and charge it. And once it started charging, it has a weird stupid way of charging. It shows that its charging and it goes off, comes back on and shows its charging, then it goes off... When it goes off the red light goes away...then comes back on.
I've read other threads and forums about people having the same issue. Others say they're not even able to connect their phones to the computer. You all should try connecting your phone to a computer and check if its able to transfer data.
If that happens, then you're saved. Because this really worked out for me.
Now, i'm not really sure what kind of bug this is, but here's how you fix this.
If you're able to transfer data to your phone, you must browse your phone on the computer and copy a file (or a couple of files - in my case i transferred a movie folder that had a couple files in it)
And guess what..i put it on charge and started charging like normal oh my god i was happy as hell
Thanks. I hope the same works for you all, people have been saying you have to clean the charging port but not really

trapboi187 said:
I have found a solution to this. I am really happy since i am able to use my phone again.
Let me state what exactly i was going through.
I had to use the phone till it actually turned off completely consuming the whole battery and it was very frustrating because i had to deliberately use the phone till the phone shuts down and charge it. And once it started charging, it has a weird stupid way of charging. It shows that its charging and it goes off, comes back on and shows its charging, then it goes off... When it goes off the red light goes away...then comes back on.
I've read other threads and forums about people having the same issue. Others say they're not even able to connect their phones to the computer. You all should try connecting your phone to a computer and check if its able to transfer data.
If that happens, then you're saved. Because this really worked out for me.
Now, i'm not really sure what kind of bug this is, but here's how you fix this.
If you're able to transfer data to your phone, you must browse your phone on the computer and copy a file (or a couple of files - in my case i transferred a movie folder that had a couple files in it)
And guess what..i put it on charge and started charging like normal oh my god i was happy as hell
Thanks. I hope the same works for you all, people have been saying you have to clean the charging port but not really
Click to expand...
Click to collapse
I have the very same problem, my phone will only charge when the battery is completely drained, now i have like 25% and tried your way, my pc doesnt detect the phone :/
I tried with and withouth usb debug mode. :crying::crying::crying::crying:
Is this a sotware problem i guess? it wouldnt charge at all if it was hardware right?
Just checked and my phone now says "the usb host cable is plugged in, cant charge the device"

.
Laderiva said:
I have the very same problem, my phone will only charge when the battery is completely drained, now i have like 25% and tried your way, my pc doesnt detect the phone :/
I tried with and withouth usb debug mode. :crying::crying::crying::crying:
Is this a sotware problem i guess? it wouldnt charge at all if it was hardware right?
Just checked and my phone now says "the usb host cable is plugged in, cant charge the device"
Click to expand...
Click to collapse
I'm not sure how are you NOT able to get it connected to your computer. Since i connected it to the computer, it didn't start charging but it allowed me to transfer files. And so i did. You might wanna change the cable and check if its letting you connect to your PC.
So far its working perfectly alright. I don't have a problem as such. And wait, you could install a file manager and move a couple files around. Maybe delete some files or download some files and try.
I Hope it works for everyone who's getting this problem. I know its not a hardware problem and HTC support sucks BIG time. i don't even have htc headquarters so i couldn't get it replaced, bad. but if your phone is under warranty you must get it replaced :laugh:

trapboi187 said:
I'm not sure how are you NOT able to get it connected to your computer. Since i connected it to the computer, it didn't start charging but it allowed me to transfer files. And so i did. You might wanna change the cable and check if its letting you connect to your PC.
So far its working perfectly alright. I don't have a problem as such. And wait, you could install a file manager and move a couple files around. Maybe delete some files or download some files and try.
I Hope it works for everyone who's getting this problem. I know its not a hardware problem and HTC support sucks BIG time. i don't even have htc headquarters so i couldn't get it replaced, bad. but if your phone is under warranty you must get it replaced :laugh:
Click to expand...
Click to collapse
Hi! so you are saying that if i move some files from the computer to the phone it might get fixed? Well, i cant plug it to the computer, it just doesnt recognize the phone, if i plug it when the phone is on the pc doesnt show anything and the phone doesnt charge or anything, just like when trying to charge it with the ac charger, if i plug it with to the pc with the phone off then it shows a message that doesnt recognize the device, and the phone doesnt even charge aswell...
Right now the only fix i have found is to solve the problem of having to drain the battery in order to charge the phone, now i fixed it unticking the fastboot option in energy, now i can charge with any % but the phone must be off. Btw it gets a lot of heat while charging it this way... idk if its normal, i heard that because the aliminium case it gets more heat than normal plastic cases.
Thanks for your reply, ill try to connect the phone to the pc a few more times.

Hello guys , , I have the same problem , charging the M7 (On stock rom), I have tried many things ,roms and kernels , currently I managed to make it charge with the screen on with some conditions..
I installed SLIM ROM from their site (4.4.4) . To charge the phone with screen on I have to check "screen on while charging" (because if the screen goes off it stops charging /same thing if somebody is calling me )
To Charge my phone I just need to Reboot normally and charge it ( if you install this rom Activate the sound for the ac plug/unplug so you can know if it is charging well or not )
Eaven if i have to do these things its better then the OFF mode .
Hope It helps .

HTC M7 Only charges when it's off and the laptop can't recognize the device.
Hello, I've had this HTC M7 since last year. It's worked perfectly until a couple days ago.
The phone will not charge when it's on. It only charges when it's off. Also, my laptop won't recognize the device. I've tried with a couple different AC chargers, but no luck.
Sometimes my phone says "CAN'T CHARGE WHILE IN USB HOST MODE," and I don't know how to take it out of USB Host mode? I'm guessing this is a problem with the software. Before this happened the phone worked flawlessly.
Any help, please??!!
alexandru.j91 said:
Hello guys , , I have the same problem , charging the M7 (On stock rom), I have tried many things ,roms and kernels , currently I managed to make it charge with the screen on with some conditions..
I installed SLIM ROM from their site (4.4.4) . To charge the phone with screen on I have to check "screen on while charging" (because if the screen goes off it stops charging /same thing if somebody is calling me )
To Charge my phone I just need to Reboot normally and charge it ( if you install this rom Activate the sound for the ac plug/unplug so you can know if it is charging well or not )
Eaven if i have to do these things its better then the OFF mode .
Hope It helps .
Click to expand...
Click to collapse

cathesys said:
Hello, I've had this HTC M7 since last year. It's worked perfectly until a couple days ago.
The phone will not charge when it's on. It only charges when it's off. Also, my laptop won't recognize the device. I've tried with a couple different AC chargers, but no luck.
Sometimes my phone says "CAN'T CHARGE WHILE IN USB HOST MODE," and I don't know how to take it out of USB Host mode? I'm guessing this is a problem with the software. Before this happened the phone worked flawlessly.
Any help, please??!!
Click to expand...
Click to collapse
It can sometimes be caused by a defective usb port on the phone, does your port looks damaged? Boot your phone in safe mode and check if its doing the same thing.

I've already done that and it doesn't work.
I really don't know what the issue is? I mean this is a perfectly working unlocked HTC M7.
I've turned if off multiple times and even wiped it clean twice. I don't know what else it could be.
I mean it's been working perfectly since I got it.
But as I mentioned earlier it will only charge while the phone is off. And my laptop can't recognized it either.
It only appears and "Unknown Device."
But even when it is off it charges for a bit and then it completely stops.
Then you see the battery logo and then it starts charging again. But it repeat that same process throughout the whole time. So, it can never reach to 100%.
As I've mentioned before I've never really had this problem.
I've been looking for hours on the internet and so far nothing seems to work. There was an app I saw on to access engineer mode or something, but for some reason I can't use that app because it says that I'm missing another application.
Any thoughts??
alray said:
It can sometimes be caused by a defective usb port on the phone, does your port looks damaged? Boot your phone in safe mode and check if its doing the same thing.
Click to expand...
Click to collapse

I have the same problem, it can't charge, PC don't recognize when the phone is on android, but when i boot into recovery everything work fine (charge or data move to PC), so far i could't find any way better.

Hi,
had same problem.
Clearing system cache helped in my case.
Related cause for the trouble seem to be a couple of OTA upgrades I did recently.
(I was on a pretty old version.)
I noticed that there was something wrong while upgrading.
Even though the phone was connected to the charger while the whole upgrade process,
battery level went down...
The following procedure is your own risk!
Be careful not to choose any options that wipe all your data or factory reset your device.
This is how I cleared the system cache :
Boot into recovery (hold both volume-down and power buttons for ~30 seconds until menu shows - )
Press volume-down to choose RECOVERY and press power button.
Be patient ~60 seconds until menu appears.
Choose wipe cache partition and press power button.
Choose reboot system and press power button.
I hope this helps you.
Thanks
v

M7 charges for 20 seconds then stops charging

Dear XDA,
I have a fairly annoying problem. The phone is not charging properly.
When i connect my phone to a charger it charges for roughly 20 seconds. Usually it doesnt show anyting at the start. But after a while it shows the charging icon on the display and the led starts blinking. After 20 seconds it stops doing that and after a while it shows the charging icon + blinking led again. Somehow it's in a charging loop.
I've tried different adapters. Different cables. Let it 'charge' overnight. And hook it on to a computer for a hour or so.
Sometimes i can turn my phone on but then it's on 1% and powers off emediatly. It won't charge when it's turned on.
I'm running MaximusHD 46. I have it for a while now and had no problems whatsoever.
The phone is from the Netherlands but I live now in Zanzibar. They have a different power output and the voltage is not stable. Usually i charge it when there is a stabilizer connected. But hasn't been always the case. Could that be the problem?
Thanks in advanced for your replies,
Lennard

len.asdf said:
Dear XDA,
I have a fairly annoying problem. The phone is not charging properly.
When i connect my phone to a charger it charges for roughly 20 seconds. Usually it doesnt show anyting at the start. But after a while it shows the charging icon on the display and the led starts blinking. After 20 seconds it stops doing that and after a while it shows the charging icon + blinking led again. Somehow it's in a charging loop.
I've tried different adapters. Different cables. Let it 'charge' overnight. And hook it on to a computer for a hour or so.
Sometimes i can turn my phone on but then it's on 1% and powers off emediatly. It won't charge when it's turned on.
I'm running MaximusHD 46. I have it for a while now and had no problems whatsoever.
The phone is from the Netherlands but I live now in Zanzibar. They have a different power output and the voltage is not stable. Usually i charge it when there is a stabilizer connected. But hasn't been always the case. Could that be the problem?
Thanks in advanced for your replies,
Lennard
Click to expand...
Click to collapse
This problem occurs all the time? I mean it's the same in all modes like when booted up and running Android, while powered off and while in recovery.
Or only when the device is powered off?
What recovery are you using ? (name and version) please :good:

Danny201281 said:
This problem occurs all the time? I mean it's the same in all modes like when booted up and running Android, while powered off and while in recovery.
Or only when the device is powered off?
What recovery are you using ? (name and version) please :good:
Click to expand...
Click to collapse
I have not been able to get into recovery. Basically it's dead in the water and occasionally i can turn it on.
The recovery i use is TWRP. The version i'm not sure of (since i cannot check) but if I think it's 2.6.3.6.

len.asdf said:
I have not been able to get into recovery. Basically it's dead in the water and occasionally i can turn it on.
The recovery i use is TWRP. The version i'm not sure of (since i cannot check) but if I think it's 2.6.3.6.
Click to expand...
Click to collapse
Sounds like a Hardware problem either with the usb port or the battery itself.
A new usb cable may help if you've already tried that there's not much else you can do.
Some of the newer 2.8.x.x versions of TWRP have issues charging while off. But it doesn't effect charging any other time. Have you tried powering on while it's connected t an AC wall charger?

Danny201281 said:
Sounds like a Hardware problem either with the usb port or the battery itself.
A new usb cable may help if you've already tried that there's not much else you can do.
Some of the newer 2.8.x.x versions of TWRP have issues charging while off. But it doesn't effect charging any other time. Have you tried powering on while it's connected t an AC wall charger?
Click to expand...
Click to collapse
Thanks again for the reply.
I've tried multiple usb cables and chargers . Also I tried to turn it on while connected to a wall charger, even recovery doesnt seem to work. Yesterday I still could turn it on. But today not ..
Ugh, sounds like I have to buy a new phone

You have checked the usb port for dust and lint yeah?

oc74ne said:
You have checked the usb port for dust and lint yeah?
Click to expand...
Click to collapse
Lint? What do you mean with that? But yeah, I have cleaned the usb port from dust.
And I managed to get into recovery! I tried finding out where i could reset the battery settings... but I couldn't find it . The phone was getting hot so i think it's sort of charging in recovery mode. So i let it be in recovery mode for the charging. Let's see if that works :]

len.asdf said:
Lint? What do you mean with that? But yeah, I have cleaned the usb port from dust.
And I managed to get into recovery! I tried finding out where i could reset the battery settings... but I couldn't find it . The phone was getting hot so i think it's sort of charging in recovery mode. So i let it be in recovery mode for the charging. Let's see if that works :]
Click to expand...
Click to collapse
If you can get a little charge in the battery you can try the USB Host Mode reset. Power off the device and hold Volume up+Volume Down+Power. Hold all three buttons for 2mins plus. The device will appear to bootloop while your holding the buttons. That's normal. When you let go the phone should boot up normally.
Test the charging again :good:

Danny201281 said:
If you can get a little charge in the battery you can try the USB Host Mode reset. Power off the device and hold Volume up+Volume Down+Power. Hold all three buttons for 2mins plus. The device will appear to bootloop while your holding the buttons. That's normal. When you let go the phone should boot up normally.
Test the charging again :good:
Click to expand...
Click to collapse
Thanks! That might do it. Anyway i'll try it this afternoon when i'm back home. Should I keep the phone connected to the charger or disconnect?

len.asdf said:
Thanks! That might do it. Anyway i'll try it this afternoon when i'm back home. Should I keep the phone connected to the charger or disconnect?
Click to expand...
Click to collapse
I suppose it would be best to disconnect during the reset procedure. But I don't no for sure if it will make any difference connected or not.

Danny201281 said:
I suppose it would be best to disconnect during the reset procedure. But I don't no for sure if it will make any difference connected or not.
Click to expand...
Click to collapse
He guys! Just wanted to let you know that nothing really worked so i figured my battery is just broken.
Anyway, Thanks for the help!
Cheers,
Lennard

[Q] HTC One Charges but Won't Turn On

Hello guys,
A while ago, I was just doing stuff I normally do with my phone. I flashed a ROM and it rebooted normally. I then flashed a MOD using TWRP recovery. As usual, every MOD that uses Aroma Installer has a "Reboot device after install" option so I chose that and then **** happened.
Out of nowhere my One suddenly shuts off (The install was done so...)
I have tried the sensor under bright light trick and my phone does vibrate once but nothing actually happens. Just a black screen and stuff.
Sometimes it does go into this screen where it shows a battery icon with thunder bolt in the middle (Yes I know that is the charging screen. But, I also believe that it acts like a progress bar and it does not do THAT.)
Then again, it dies and it doesn't have the charging LED nor would it turn on.
Help is appreciated. I know basic and complicated android stuff but I can't do any of that if my phone is dead
Edit: When I press the power button for a few seconds, it vibrates but nothing happens. The screen is still off and the charging LED is not turning on as well.
Edit: Okay, when I do get it to charge, it shows that charging screen and when I unplug it, it freezes with the charge light on. The phone is also heating up so that does mean it's charging
Regards,
TAM

Sent from my HTC One using XDA Free mobile app

The Android Manual said:
Hello guys,
A while ago, I was just doing stuff I normally do with my phone. I flashed a ROM and it rebooted normally. I then flashed a MOD using TWRP recovery. As usual, every MOD that uses Aroma Installer has a "Reboot device after install" option so I chose that and then **** happened.
Out of nowhere my One suddenly shuts off (The install was done so...)
I have tried the sensor under bright light trick and my phone does vibrate once but nothing actually happens. Just a black screen and stuff.
Sometimes it does go into this screen where it shows a battery icon with thunder bolt in the middle (Yes I know that is the charging screen. But, I also believe that it acts like a progress bar and it does not do THAT.)
Then again, it dies and it doesn't have the charging LED nor would it turn on.
Help is appreciated. I know basic and complicated android stuff but I can't do any of that if my phone is dead [emoji14]
Edit: When I press the power button for a few seconds, it vibrates but nothing happens. The screen is still off and the charging LED is not turning on as well.
Edit: Okay, when I do get it to charge, it shows that charging screen and when I unplug it, it freezes with the charge light on. The phone is also heating up so that does mean it's charging
Regards,
TAM
Click to expand...
Click to collapse
Does it show up in Device Manger on your PC at all?

Danny201281 said:
Does it show up in Device Manger on your PC at all?
Click to expand...
Click to collapse
No. But I was able to drain the battery and once I plug it in using the original HTC wall charger (which is the one that I always use to charge it.) it charged but the charging LED is blinking (mut have drained it self good overnight) am I making progress or did I make it worse?

The Android Manual said:
No. But I was able to drain the battery and once I plug it in using the original HTC wall charger (which is the one that I always use to charge it.) it charged but the charging LED is blinking (mut have drained it self good overnight) am I making progress or did I make it worse?
Click to expand...
Click to collapse
It's difficult to say at this point, Personally I would just leave it charge over night. Then try and power it on with Volume Down+Power while still connected to the charger. And it definatly doesn't show up in device manager, not even as Unknown Device or QHUSB_DLOAD? I find that a little odd.
But there are signs of life so I think a good charge may do the trick.

Danny201281 said:
It's difficult to say at this point, Personally I would just leave it charge over night. Then try and power it on with Volume Down+Power while still connected to the charger. And it definatly doesn't show up in device manager, not even as Unknown Device or QHUSB_DLOAD? I find that a little odd.
But there are signs of life so I think a good charge may do the trick.
Click to expand...
Click to collapse
Yes. I did plug it into my laptop's usb ports last night when it still had charge (usb 3.0 if that helps) but it was neither recognized nor visible in the device manager. I hope! I am now charging my phone as we speak. I hope it's not dead too

Okay so...I installed HTC Sync and still nothing. It was not recognized and it's still not booting

Try Windows 7 USB 2.0
just htc Drivers
Try to go to Boot loader and flash firmware
if it show battery with charging sign it means Soft Brick or battery problem
if it showed nothing like no charging light or nothing on screen then its Hard Brick

yatindroid said:
Try Windows 7 USB 2.0
just htc Drivers
Try to go to Boot loader and flash firmware
if it show battery with charging sign it means Soft Brick or battery problem
if it showed nothing like no charging light or nothing on screen then its Hard Brick
Click to expand...
Click to collapse
Then it is probably a soft brick or a battery problem. Because when I got home I immidiately pluged it into the wall charger for it to charge and it charged showing the charging screen with a blinking LED. One more thing, if I press the power button for a few seconds it vibrates and then nothing happens. I am planning to leave it charging over night. Is that a good idea?

The Android Manual said:
Then it is probably a soft brick or a battery problem. Because when I got home I immidiately pluged it into the wall charger for it to charge and it charged showing the charging screen with a blinking LED. One more thing, if I press the power button for a few seconds it vibrates and then nothing happens. I am planning to leave it charging over night. Is that a good idea?
Click to expand...
Click to collapse
can I ask what your flashed before it did this ?
also crazy question, but have you tried holding down the power button till the lights on the bottom flash approx. 12-15 times ? this resets the device, Ive had to do this after many flashes of various things.

Seanie280672 said:
can I ask what your flashed before it did this ?
also crazy question, but have you tried holding down the power button till the lights on the bottom flash approx. 12-15 times ? this resets the device, Ive had to do this after many flashes of various things.
Click to expand...
Click to collapse
I was flashing a MOD then after the installation finished, it asked if I wanted to "reboot now" so I tapped yes then the phone died and it won't start anymore. Yeah but how long should I hold the button? Just to clarify, my phone only vibrates if I hold the power button for a long time. It just keeps vibrating and vibrating

The Android Manual said:
I was flashing a MOD then after the installation finished, it asked if I wanted to "reboot now" so I tapped yes then the phone died and it won't start anymore. Yeah but how long should I hold the button?
Click to expand...
Click to collapse
until the lights stop flashing, usually about 12 or 15 times cant quite remember exactly how many times they flash but its quite a few.
I know you said you tried the bright light trick, but you should also try this trick whilst holding down the power button.

Seanie280672 said:
until the lights stop flashing, usually about 12 or 15 times cant quite remember exactly how many times they flash but its quite a few.
I know you said you tried the bright light trick, but you should also try this trick whilst holding down the power button.
Click to expand...
Click to collapse
Umm...but the buttons don't light up when I press the power button for a long time.

It does this but when I unplug it, it freezes like that with the LED on.

Edit: When I plug it in the computer it doesn't show up (I think that's good because it's a sign telling me that maybe the phone just needs a long ass charge). Now I will be leaving my phone to charge over night and hope that it will boot up in the morning. The phone becomes hot too while it's charging.
Note: I also do not have access to RECOVERY, BOOTLOADER and FASTBOOT.

The Android Manual said:
Edit: When I plug it in the computer it doesn't show up (I think that's good because it's a sign telling me that maybe the phone just needs a long ass charge). Now I will be leaving my phone to charge over night and hope that it will boot up in the morning. The phone becomes hot too while it's charging.
Note: I also do not have access to RECOVERY, BOOTLOADER and FASTBOOT.
Click to expand...
Click to collapse
if your phone is in warranty you should go to service centre
This situation is quite confusing
as not accessing bootloader is not good sign

yatindroid said:
if your phone is in warranty you should go to service centre
This situation is quite confusing
as not accessing bootloader is not good sign
Click to expand...
Click to collapse
Oh no...well I will try to search for my old laptop that has USB 2.0 ports and see of that recognizes my phone. I also do not have warranty anymore though so that is not going to help me

yatindroid said:
if your phone is in warranty you should go to service centre
This situation is quite confusing
as not accessing bootloader is not good sign
Click to expand...
Click to collapse
Okay so I plugged my phone into a laptop with USB 2.0 ports and it showed up in device manager as an "Unknown device". Not sure if it was caused by the phone showing the battery charging screen but anyway that happened. Is that a sign of life? What should I do about it?

The Android Manual said:
Okay so I plugged my phone into a laptop with USB 2.0 ports and it showed up in device manager as an "Unknown device". Not sure if it was caused by the phone showing the battery charging screen but anyway that happened. Is that a sign of life? What should I do about it?
Click to expand...
Click to collapse
Well as you have tried everything else, and now seeing some signs of life, you could give this a try, no harm in trying, it will either work or it wont.
sorry wrong link, this: http://forum.xda-developers.com/showthread.php?t=2770684

Seanie280672 said:
Well as you have tried everything else, and now seeing some signs of life, you could give this a try, no harm in trying, it will either work or it wont.
sorry wrong link, this: http://forum.xda-developers.com/showthread.php?t=2770684
Click to expand...
Click to collapse
What version of ubuntu do you recommend I use? I will be installing it on my flash drive so...

Question Redmi Note 11 4G (Global) won't charge and turn on after a update try

Hello,
My costumer tried to update his Redmi Note 11 from 13.0.9 to 13.0.12 rom via Update App, I don't know if he made something wrong, but now the phone won't charge and not turning on.
When I put the charging cable, the battery symbol blink some times but nothing happens. I'm sending a video that shows it.
I can't get into fastboot mode and when I plug it on PC nothing happens, only the battery symbol blinks and Windows not recognize the phone
Can this phone be saved?
Thank for all help in advance.

rover_ said:
Hello,
My costumer tried to update his Redmi Note 11 from 13.0.9 to 13.0.12 rom via Update App, I don't know if he made something wrong, but now the phone won't charge and not turning on.
When I put the charging cable, the battery symbol blink some times but nothing happens. I'm sending a video that shows it.
I can't get into fastboot mode and when I plug it on PC nothing happens, only the battery symbol blinks and Windows not recognize the phone
Can this phone be saved?
Thank for all help in advance.
Click to expand...
Click to collapse
My guess is that they tried to update when the battery was so discharged, then the update didn't finish correctly, still seems no battery.
When you charge the battery again, try to enter to recovery mode and do a factory reset, try to boot.
To enter to fastboot mode you can, either press volume down + PWR button, or pressing volume down and at same time, connect to your PC, but not much you can do through it, if the bootloader is locked, and plus, the user didn´t start the process to unlock it.

SubwayChamp said:
My guess is that they tried to update when the battery was so discharged, then the update didn't finish correctly, still seems no battery.
When you charge the battery again, try to enter to recovery mode and do a factory reset, try to boot.
To enter to fastboot mode you can, either press volume down + PWR button, or pressing volume down and at same time, connect to your PC, but not much you can do through it, if the bootloader is locked, and plus, the user didn´t start the process to unlock it.
Click to expand...
Click to collapse
SubwayChamp said:
My guess is that they tried to update when the battery was so discharged, then the update didn't finish correctly, still seems no battery.
When you charge the battery again, try to enter to recovery mode and do a factory reset, try to boot.
To enter to fastboot mode you can, either press volume down + PWR button, or pressing volume down and at same time, connect to your PC, but not much you can do through it, if the bootloader is locked, and plus, the user didn´t start the process to unlock it.
Click to expand...
Click to collapse
Thanks for your answer.
I charged the phone for 24 hours and it is the same as it appears in the video. It didn't charge and it won't turn on. Only the battery symbol appears.
I can't get into recovery mode or fastboot mode.
I tried to connect it to the PC holding Volume- but nothing happens, the same battery symbol appears
Bootloader is locked.

rover_ said:
Thanks for your answer.
I charged the phone for 24 hours and it is the same as it appears in the video. It didn't charge and it won't turn on. Only the battery symbol appears.
I can't get into recovery mode or fastboot mode.
I tried to connect it to the PC holding Volume- but nothing happens, the same battery symbol appears
Bootloader is locked.
Click to expand...
Click to collapse
Well, you don't need to charge for 24 hours, it seems to me that something in the hardware is damaged or was disconnected, like the charging flex connector, it could be an internal error, you should check it with the help of a technician, the symbol shows no charge at all. After you solve it, at hardware level, then you should try some tips at software level.

SubwayChamp said:
Well, you don't need to charge for 24 hours, it seems to me that something in the hardware is damaged or was disconnected, like the charging flex connector, it could be an internal error, you should check it with the help of a technician, the symbol shows no charge at all. After you solve it, at hardware level, then you should try some tips at software level.
Click to expand...
Click to collapse
RIGHT

Hi. I am facing the same issue exactly. However, i didnt update or anything. My phone was discharged after day of use. So i tried to recharge it normally and its not getting charged or turning on. Did you resolve the issue? any tips

rover_ said:
Hello,
My costumer tried to update his Redmi Note 11 from 13.0.9 to 13.0.12 rom via Update App, I don't know if he made something wrong, but now the phone won't charge and not turning on.
When I put the charging cable, the battery symbol blink some times but nothing happens. I'm sending a video that shows it.
I can't get into fastboot mode and when I plug it on PC nothing happens, only the battery symbol blinks and Windows not recognize the phone
Can this phone be saved?
Thank for all help in advance.
Click to expand...
Click to collapse
Hello brother. Im facing the s
rover_ said:
Hello,
My costumer tried to update his Redmi Note 11 from 13.0.9 to 13.0.12 rom via Update App, I don't know if he made something wrong, but now the phone won't charge and not turning on.
When I put the charging cable, the battery symbol blink some times but nothing happens. I'm sending a video that shows it.
I can't get into fastboot mode and when I plug it on PC nothing happens, only the battery symbol blinks and Windows not recognize the phone
Can this phone be saved?
Thank for all help in advance.
Click to expand...
Click to collapse
Hello brother. Im facing the same exact issue. did you fix the phone. Any way to fix it?

Today my phone has fully discharged and I have the exact same issue.
Impossible to boot and I cannot charge it, as it results as the blinking of the battery icon...
On my side, if I plug the USB-C, it does not even says it charges / but it vibrates each ~5sec with the same (empty) battery icon...

doc4dev said:
Today my phone has fully discharged and I have the exact same issue.
Impossible to boot and I cannot charge it, as it results as the blinking of the battery icon...
On my side, if I plug the USB-C, it does not even says it charges / but it vibrates each ~5sec with the same (empty) battery icon...
Click to expand...
Click to collapse
hi..i have already posted this on a thread in the morning. i have same exact issue.
I dropped the email to xiaomi and they after lot of back and forth emails, and trying everything out, they asked me to visit a service center. apparently after doing some research the only way to fix it is by opening the phone and disconnecting the battery and connecting it again.
My phone was less than a month old and ordered from amazon. they are going to accept the return request luckily.

I know guys, no one likes to disassemble a device or take it to a repair service center, but the issue is clearly related to a hardware fault, i.e. battery, charge flex connector or whatever they are called.

Majid6165 said:
hi..i have already posted this on a thread in the morning. i have same exact issue.
I dropped the email to xiaomi and they after lot of back and forth emails, and trying everything out, they asked me to visit a service center. apparently after doing some research the only way to fix it is by opening the phone and disconnecting the battery and connecting it again.
My phone was less than a month old and ordered from amazon. they are going to accept the return request luckily.
Click to expand...
Click to collapse
I had the same issue, wouldn't boot or display anything, so I took the phone (spesn) to a service center.
The technician told me all he did to repair the phone was a software upgrade... No problems since then, it probably can be done at home somehow...

v|r|s said:
I had the same issue, wouldn't boot or display anything, so I took the phone (spesn) to a service center.
The technician told me all he did to repair the phone was a software upgrade... No problems since then, it probably can be done at home somehow...
Click to expand...
Click to collapse
hello guys, i have the same issue facing right now, it's been 7 hrs charging. This is the first time that I drained the battery. Have you all tried to fix it into a technician? because I'm still worrying, and I already tried the other solutions.

I wanna fix my phone as soon as possible

vanellopevonn said:
I wanna fix my phone as soon as possible
Click to expand...
Click to collapse
It seems a hardware issue, but...
Some bad flashing cycle can cause the display not "turning on" at all, but really, it's just not showing a thing, to cover and check this possibility, you should flash a different firmware, just check out, the state your device gets connected, and try flashing a firmware.

For everyone who has this problem, remember that with locked bootloader it is impossible to flash the official rom by miflash.
The only alternative you have at the moment is to try to start the phone in EDL mode and that means opening the phone and seeing how to do the test point.
IF the pc recognizes it, they are in luck and it can be recovered, but due to xiaomi policies, only some people have accounts authorized to flash by EDL and charge for the service, many do it remotely and are found on telegram.

All the lot of issues, users are reporting on this device, they are realizing that Xiaomi is forcing them all to unlock the bootloader.
Unlocking the bootloader may be the fastest and cheapest way to escape from an eventual disastrous scenario.

I have the same issue with my Redmi Note 11, I successfully update it, I have 3 other chargers and cables I try all possible methods to eliminate possibilities even check type-c port but phone not charging after mini 13.0.12 update. How we gonna have fix this or is the are a plan from xiaomi to have solution?