I keep trying to use this app, but it constantly quits or stops responding on Moto X 2014!
I’ve even had verizon replace the phone!
After a factory reset, it tends to work for maybe a few hours, to a day, but then eventually stops working again. Even with no other apps installed on the phone besides the stock apps!
any ideas?
mdowaliby said:
I keep trying to use this app, but it constantly quits or stops responding on Moto X 2014!
I’ve even had verizon replace the phone!
After a factory reset, it tends to work for maybe a few hours, to a day, but then eventually stops working again. Even with no other apps installed on the phone besides the stock apps!
any ideas?
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Click to collapse
Odd you are having that problem. I am having a problem where its too sensitive. It picks up when i dont even say my phrase but someone else, even someone on TV, might say something similar and it comes alive. Thats pretty annoying.
scoobaspeaz said:
Odd you are having that problem. I am having a problem where its too sensitive. It picks up when i dont even say my phrase but someone else, even someone on TV, might say something similar and it comes alive. Thats pretty annoying.
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You may want to try enabling Audio History, which will better train the feature through repeated use of voice commands.
It's in Settings> Language & Input> Voice Search.
Update to Initial
I've isolated the problem to contacts. If i sync my google contacts with the device, moto voice will constantly crash and eat battery / CPU. as soon as i delete the google account and re-sync without contacts, it works. any clue what the issue here might be?
mdowaliby said:
I keep trying to use this app, but it constantly quits or stops responding on Moto X 2014!
I’ve even had verizon replace the phone!
After a factory reset, it tends to work for maybe a few hours, to a day, but then eventually stops working again. Even with no other apps installed on the phone besides the stock apps!
Click to expand...
Click to collapse
mdowaliby said:
I've isolated the problem to contacts. If i sync my google contacts with the device, moto voice will constantly crash and eat battery / CPU. as soon as i delete the google account and re-sync without contacts, it works. any clue what the issue here might be?
Click to expand...
Click to collapse
I am having the exact same issue with a Moto X 2014 from AT&T. This is actually my second one. They both had the same problem. The Moto Voice recognition would stop working. I tried going into the Moto app. Three of the options work ( Assist, etc.) but the Voice option would regularly freeze up and not go into the options screen. Clearly some sort of bug, I will have to try disable the google contacts sync and see if that helps. If Motorola doesn't come up with a fix ASAP, I'm going to choose a different phone that isn't bug-ridden in it's most advertised feature!
Curious, did you keep back up and restore checked when you signed into your google account? Try removing your google account, when you sign back in, uncheck the first option to back up and restore phone settings. I'm wondering if a phone setting from a previous phone is causing the issue.
I can't speak for the OP, but in my case it's not caused by a previous phone setting as this is my first Android. iPhone before that.
For the OP: seeing as you've narrowed it down to the contacts causing the problem: perhaps exporting all your contacts, deleting them all than importing them back in might either fix it or provide some insight.
additional troubleshooting idea: create a new Google account and see if the problem reoccurs
Sent from my XT1095 using Tapatalk 2
Moto Voice Issues Solved
After reading several posts on various forums it seems that everyone that was having issues with Moto Voice was coming from another phone OS (mostly iphone, but blackberry too) and had imported contacts from their old phone.
I removed my google account from the Moto X, deleted all the imported contacts from google contacts, then added my google account back on the phone. Now everything works great, but I have to manually add all my contacts at google.com/contacts or on my phone. Perhaps there is another importation method that would work, but it's a shame that Motorola has such a significant bug that will discourage people from switching from other OS's.
Guys just got my Moto X 2014 and absolutely love it.
When I use my launch phrase to wake it up and ask it anything, it asks me to say or type my PIN straight away. My old one only asked me when I tried to send texts or make calls.
Is this normal or something that can be changed?
Reason being I don't want to say my PIN code when I'm demo-ing Moto Voice with mates.
So remove the PIN when demo-ing
Will do.
I like it because it makes my phone more secure so not really a complaint.
I have the issue of moto voice turning off randomly, it all started when I turned on google voice instead for a day then switched back but I made sure to turn off google voice before turning on moto voice, does anyone have a similar issue or a solution? ( I have attached a snapshot of my system version )
I have same problem , when i drive my car and i say " ok moto x" my phone not answer me, and when i look in moto voice the option is disable :/
Sent from my XT1097 using XDA Premium 4 mobile app
Android.is.better94 said:
I have the issue of moto voice turning off randomly, it all started when I turned on google voice instead for a day then switched back but I made sure to turn off google voice before turning on moto voice, does anyone have a similar issue or a solution? ( I have attached a snapshot of my system version )
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Click to collapse
I have the same problem... I notice that this started since I installed Xposed, maybe is related somehow. Also if I force close Google Search the voice commands just turn off.
same here, lollipop stock with EU firmware, no root. Seems like this beahviour is following the latest and recent Moto app update.
Didn't enabled Ok Google Hotword anyway.
Recently I've noticed that my Moto Voice isn't working like it should.
For example, it'll only allow me to ask it one question, then any following questions and it'll ignore them with a sound as if it has rejected my voice.
I've already reset my phone to factory settings before anyone asks but it's not made a difference.
Even if I ask if what the weathers like, it'll say half of the first word then go silent but still display the right info on the screen.
Anyone else getting this?
I'm not rooted and am running on Marshmallow if it helps.
I've tried retraining my voice and cleared the cache of the Moto app but no luck.
Sent from my XT1092 using Tapatalk
How did you get Moto Voice to work, I can't get it to work with Moto App
I have a MOTO X 2nd Gen, Android 6.0
It has been fine for several years until recently. It shows call ended right after dial and i cannot receive any calls.
I have tried factory reset but it didn't help.
I inserted my SIM card to another phone and it worked fine so it must be something wrong with my phone.
Can anybody help please? This phone means a lot to me!
Thank you in advance!