Hi,
I recently bought a no-contract MOTO X CDMA Verizon. I am trying to use it with my Vodafone India SIM, but as soon as I insert this SIM and start the phone I get the following error
"this sim card is from an unknown source"
I contacted Motorola and Verizon and both of them said that this is an unlocked phone and it should work globally. When I start the phone get the above error but I still see Vodafone network and HSPA+ sign. When I try to make a call I get "mobile network not available" error.
Please help I really like this phone and would like to use it here too.
Regards
Sumit
Have you tried some other sim?
sumitchaturvedi said:
Hi,
I recently bought a no-contract MOTO X CDMA Verizon. I am trying to use it with my Vodafone India SIM, but as soon as I insert this SIM and start the phone I get the following error
"this sim card is from an unknown source"
I contacted Motorola and Verizon and both of them said that this is an unlocked phone and it should work globally. When I start the phone get the above error but I still see Vodafone network and HSPA+ sign. When I try to make a call I get "mobile network not available" error.
Please help I really like this phone and would like to use it here too.
Regards
Sumit
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Click to collapse
Try this http://forum.xda-developers.com/showthread.php?t=2394689 ???
eeshlikhith said:
Have you tried some other sim?
Click to expand...
Click to collapse
Nope not tried anyother SIM. Though this SIM works fine with other phone
Gundabolu SC said:
Try this http://forum.xda-developers.com/showthread.php?t=2394689 ???
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Click to collapse
Hey thanks, tried using this patch, but this patch does not install may be because Moto X does not have external memory.
Followed each step properly accept that had to put the .zip file in the internal memory
sumitchaturvedi said:
Hey thanks, tried using this patch, but this patch does not install may be because Moto X does not have external memory.
Followed each step properly accept that had to put the .zip file in the internal memory
Click to expand...
Click to collapse
I think the "There is no external memory" happens when you clear the cache. Happened to me last night, Just resetted my phone and it was good to go.
sumitchaturvedi said:
Hey thanks, tried using this patch, but this patch does not install may be because Moto X does not have external memory.
Followed each step properly accept that had to put the .zip file in the internal memory
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Click to collapse
what exactly was the error? Did you use the stock recovery by any chance?
eeshlikhith said:
what exactly was the error? Did you use the stock recovery by any chance?
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Click to collapse
I got the error "No command". Also when i went to the Fast boot screen. It said device status "Locked". This is despite the fact that I bought a no contract verizon Moto X from Moto Maker. Now I am trying to use Indian Vodafone SIM and i can only access data packets but cannot make any voice calls. It does register to the Network in the Global mode but when I try to make a call it gives the following error "Mobile network not available".
Not sure how to resolve this. When I start the phone i get the unkown SIM error.
Please help
Thanks
sumitchaturvedi said:
I got the error "No command". Also when i went to the Fast boot screen. It said device status "Locked". This is despite the fact that I bought a no contract verizon Moto X from Moto Maker. Now I am trying to use Indian Vodafone SIM and i can only access data packets but cannot make any voice calls. It does register to the Network in the Global mode but when I try to make a call it gives the following error "Mobile network not available".
Not sure how to resolve this. When I start the phone i get the unkown SIM error.
Please help
Thanks
Click to expand...
Click to collapse
Have you unlocked the bootloader? you have to install a custom recovery like CWM for that AFAIK
sumitchaturvedi said:
Hi,
I recently bought a no-contract MOTO X CDMA Verizon. I am trying to use it with my Vodafone India SIM, but as soon as I insert this SIM and start the phone I get the following error
"this sim card is from an unknown source"
I contacted Motorola and Verizon and both of them said that this is an unlocked phone and it should work globally. When I start the phone get the above error but I still see Vodafone network and HSPA+ sign. When I try to make a call I get "mobile network not available" error.
Please help I really like this phone and would like to use it here too.
Regards
Sumit
Click to expand...
Click to collapse
I get "this sim card is from an unknown source" after the KitKat update on my VZW Moto X, and my VZW Samsung Galaxy S4 after its 4.3 update when I insert my T-Mobile USA sim.
Switching the phones to "global" mode and manually setting the APN settings (for T-Mobile) makes the phones work on T-Mobile. But I can't clear that message from the phone.
eeshlikhith said:
Have you unlocked the bootloader? you have to install a custom recovery like CWM for that AFAIK
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Click to collapse
No I have not unlocked the bootloader. How do i go about unlocking the bootloader. Please guide me
sumitchaturvedi said:
No I have not unlocked the bootloader. How do i go about unlocking the bootloader. Please guide me
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Click to collapse
For Verizon, you can only unlock your bootloader IF your Moto X is the developer edition.
Moto doesn't give out unlock codes for the retail or moto maker X for Verizon and ATT. (this is likely due to carrier request.)
Have you tried making your sure phone has the correct APN settings for your carrier?
KidJoe said:
For Verizon, you can only unlock your bootloader IF your Moto X is the developer edition.
Moto doesn't give out unlock codes for the retail or moto maker X for Verizon and ATT. (this is likely due to carrier request.)
Have you tried making your sure phone has the correct APN settings for your carrier?
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Click to collapse
Yes I have tried to add the correct APN settings but the phone does not save them. All though i can still access the data/internet. I mean my mails are getting synced etc
are you able to solve this issue i cant im not getting even getting signal immd it disappears and showing no service or emergency only
So I am unable to save the APN settings even when I change the setting to GLOBAL...and I manually set the correct APN.
KidJoe said:
I get "this sim card is from an unknown source" after the KitKat update on my VZW Moto X, and my VZW Samsung Galaxy S4 after its 4.3 update when I insert my T-Mobile USA sim.
Switching the phones to "global" mode and manually setting the APN settings (for T-Mobile) makes the phones work on T-Mobile. But I can't clear that message from the phone.
Click to expand...
Click to collapse
L7iharsha said:
are you able to solve this issue i cant im not getting even getting signal immd it disappears and showing no service or emergency only
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Click to collapse
No I have not been able to resolve it. Quite frustrated because of this
on razr m and razr hd, removing VzwPhoneService.apk and VzwPhoneService.odex fixed the error. on moto x 4.4+, they are located in priv-app. may also want to remove VzwController.apk and VzwController.odex. these are part of the initial activation process on vzw network.
so what did u do are you using cdma? or what
eeshlikhith said:
Have you unlocked the bootloader? you have to install a custom recovery like CWM for that AFAIK
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Click to collapse
Hi, I was able to Root the phone and install a Custom Recovery. Then I installed the patch. But even after that I get the same error of the "Unknow SIM". Any more ideas to resolve this issue?
Q9Nap said:
on razr m and razr hd, removing VzwPhoneService.apk and VzwPhoneService.odex fixed the error. on moto x 4.4+, they are located in priv-app. may also want to remove VzwController.apk and VzwController.odex. these are part of the initial activation process on vzw network.
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How do i do this?
i have a problem unlock mi moto x xt1058, i get unlock code but when insert other company sim , the cell phone not asking for an unlock code and it only reads emergency calls only. if somebody know something about this and if you can help me i appreciate that
thanks
SOrry for my english and thanks
Ok, soo how can i tell if my droid 3 is sim network locked or unlocked? i ask because i recently had to sbf and now when i insert a sim card it just says invalid sim, but before the sbf it would say "enter sim network unlock pin".
Can anybody tell what happened?? also i tried the sim cards in my sister's droid 3 and it says "enter sim network unlock pin".
I am very confused...
Can you help, @sd_shadow ?
Josephdbrewer25 said:
Ok, soo how can i tell if my droid 3 is sim network locked or unlocked? i ask because i recently had to sbf and now when i insert a sim card it just says invalid sim, but before the sbf it would say "enter sim network unlock pin".
Can anybody tell what happened?? also i tried the sim cards in my sister's droid 3 and it says "enter sim network unlock pin".
I am very confused...
Click to expand...
Click to collapse
Sim locked or band locked?
Sim locked requires a code, once unlocked it stays unlocked, even if you flashed firmware.
Sim unlocked only allows non USA network gms bands to work
Band unlocking allows USA gms networks to connect, the Droid 3 requires Flashing a radio.img and edited build.prop (stock), if you flashed full firmware you need to reflash radio.img
Sent from my XT907 using Tapatalk
sd_shadow said:
Sim locked or band locked?
Sim locked requires a code, once unlocked it stays unlocked, even if you flashed firmware.
Sim unlocked only allows non USA network gms bands to work
Band unlocking allows USA gms networks to connect, the Droid 3 requires Flashing a radio.img and edited build.prop (stock), if you flashed full firmware you need to reflash radio.img
Sent from my XT907 using Tapatalk
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Click to collapse
I mean sim lock. I never entered a code. The only thing I did was the one click SBF by overlayer. Custom roms just switch from radio off to out of service then back radio off(except for steeldroid ics as i can get get CDMA). I pop in a SIM card and boot up the stock rom it just says invalid sim. It use to ask for the unlock code before the SBF, now it doesn't. I also tried the same SIM in another droid 3 and it asked for the unlock code.
Not sure what happened or what to do about it.
Hi experts i am facing a serious problem of invalid no sim card in Moto X 1056 its bootloader is unlocked and has a Rom of Moto x verizon 1060 but in barcode menue it shows 1056 i am in Pakistan and have over the Air lollipop update from verizon after installing that phone not detecting any of sim card in recovery screen phone status is = 3 and unlocked experts can you advise please how to come out of this situation
waqasmlk said:
Hi experts i am facing a serious problem of invalid no sim card in Moto X 1056 its bootloader is unlocked and has a Rom of Moto x verizon 1060 but in barcode menue it shows 1056 i am in Pakistan and have over the Air lollipop update from verizon after installing that phone not detecting any of sim card in recovery screen phone status is = 3 and unlocked experts can you advise please how to come out of this situation
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Click to collapse
i m not expert .. but i think you have to flash stock xt1056 rom from rsdlite software .. !
first you need to unlock bootloader then you will be able to recover your device .
may be you can flash stock rom with locked bootloader via ADB
go to forum & search to get bootloader unlocked or stock rom !
My phone is already unlocked and bootloader is open but when I put in Sprint sim it says to use Device unlock app , I do , it says network can't be reached try again later, I check with sim reader it says sim status ready , what's up and how now? Thank you for your help!!!