htc one stuck at bootloader volume down button not working - One (M7) Q&A, Help & Troubleshooting

So, i shut down the phone and when i booted it it was stuck at the bootloader. The power button doesn't work,the volume down button doesn't work and the phone is not recognized by the pc(windows 8.1). Idont know what to do.

Ukaz said:
So, i shut down the phone and when i booted it it was stuck at the bootloader. The power button doesn't work,the volume down button doesn't work and the phone is not recognized by the pc(windows 8.1). Idont know what to do.
Click to expand...
Click to collapse
Maybe the volume button is stuck down. Play with it try again. I'd it goes back to boot loader try rebooting to system from menu.
Sent from my Nexus 5 using XDA Free mobile app

Ukaz said:
So, i shut down the phone and when i booted it it was stuck at the bootloader. The power button doesn't work,the volume down button doesn't work and the phone is not recognized by the pc(windows 8.1). Idont know what to do.
Click to expand...
Click to collapse
your phone is physically broken ...why did you think we could help, Theirs no magic software fix for broken power and volume buttons

But button was working just before i shut it down. In fact if i hold down the power button something happens a sort of reboot to the bootloader).

Ukaz said:
But button was working just before i shut it down. In fact if i hold down the power button something happens a sort of reboot to the bootloader).
Click to expand...
Click to collapse
That's pretty strange, most time it's working or it's not
did you try holding the phone under a bright light and holding the power down for 20 seconds

Yes and there is short black screen and then back to the bootloader

Ukaz said:
Yes and there is short black screen and then back to the bootloader
Click to expand...
Click to collapse
well if it stays in the bootloader you could relock and flash a RUU

I HAVE THAT SAME EXACT PROBLEM!! My HTC One M7 was working completely fine until the battery died earlier this evening. I charged and switched it on (without pressing the volume down button, just the power button) but it seemed to have entered the bootloader. But while in there, only the volume up button works, neither the power button nor the volume down button worked (though I never had any issues with them prior to today!) So now I'm stuck in this screen. Doesn't help if I shut it down or let the battery drain then recharge it. It's just stuck here...
If anyone's got ideas on how to solve this, please do let me know

BandicootUK. Did you find a solution? I'm having the same problem.

Related

How do I hard reset locked phone?

Hi,
I just purchased screen locked phone (requires password to unlock). I thought hard reset will fix it but it does not do anything.
I hope volume UP and volume DOWN buttons simultaneosuly while phone if off then press Power button and release it while continuing holding VolUP and VolDown but nothing happens - phone stays on locked screen. Does this procedure works on locked phones?
Mmmm...
Make sure you're holding the buttons in firmly while you briefly press the power button. It doesn't matter that the device is password protected, all the data will be cleared and set to default ROM settings.
If the device just switches on, it means that one or both of the volume buttons weren't completely pressed when you hit the power button
I tried like 10 times already. I hold both buttons very tight but after pressing power, it just comes back to unlock screen.
artisticcheese said:
I tried like 10 times already. I hold both buttons very tight but after pressing power, it just comes back to unlock screen.
Click to expand...
Click to collapse
can u get it into bootloader mode?
How do I get into bootloader mode?
I can not connect activesync becouse device is locked.
artisticcheese said:
How do I get into bootloader mode?
I can not connect activesync becouse device is locked.
Click to expand...
Click to collapse
hold volume button down and press power button. if you can do this just flash a new rom from the sd card.
This does not do anything either. I hold vol down button while phone is off and press briefly power while still holding button and nothing happens. It comes to load screen.
artisticcheese said:
This does not do anything either. I hold vol down button while phone is off and press briefly power while still holding button and nothing happens. It comes to load screen.
Click to expand...
Click to collapse
its starts booting windows mobile? or tri color screen?
No. it does not do anything. It acts if I just press Power button. Both volume buttons work fine since I can adjust volume
artisticcheese said:
No. it does not do anything. It acts if I just press Power button. Both volume buttons work fine since I can adjust volume
Click to expand...
Click to collapse
well damn...... ill try to help u out, ill do some looking around and get back to u.
Hard reset
Be sure first that device (not the screen) is turned off, then:
http://www.hardreset.eu/htc_touch_diamond_2_hard_reset_soft_reset_en.html
Thanks,
I figured this out. I was so stupud, I understood phone is off is like screen is Off. It actually meant the whole phone is off instead (had to remove battery for that).
The First thing you need to do: Power-OFF your device.
since it's locked, software interaction may not possible. you need to take the battery out, and put it back in 2-3 seconds later
Then, hold VOLUP and VOLDOWN tightly, and hit the power button to start the hard reset procedure.
htc inspire
hello friends I have the same problem do you fixt your phone? if yes please let me know how you did it please
Thanks I solved my problem..
Hard reset
I have samsung galaxy fit. and forgot the password nothing happen even reboot the phone. does any one help me

Can you change the bootloader? - Hard reset no longer working, Any insight?

So I have been trying to overcome the issue of power + vol up (held for 10, 15 seconds\ and more) not working on my device. No matter how long I hold the two it just won't reset the device.
At first I figured it could be kernel as that is the lowest code that I've knowingly changed.
Changing to back to stock kernel did not fix it.
I thought it could be any sort of thing so I redownloaded the NL 434 firmware and then also universal generic 434 firmware and flashed back to completely stock with flash tool, doing all wipes and excluding nothing.
Neither of those firmwares fixed the issue, the hard reset function still won't work on my device.
Additional info:
Both buttons function fine individually and can see no obvious reason to suspect it's a hardware fault (though see that it is feasible, just less likely).
I can confirm that it was working initially.
I have an unlocked boot loader.
The last time I can remember it functioning was prior to boot loader unlocking - the first thing I flashed after unlock was cm10.1 and I got stuck in sideload mode with no hard reset to get me out lol
Otherwise the device is fully functional. For the time being I am back on KA07 xperia revolution rom, with advanced stock kernel (cwm) from DooMLoRD.
If anyone has any suggestions or insight it would be greatly appreciated if you'd drop a comment :good:
EDIT:
I've restored back to 350 with EMMA, but to no avail . It did however tell me that my boot version is : 1264-2309 S1_Boot_Lagan_1.0_2
Is there anyway to change the bootloader :S
After getting home I tried re-locking the bootloader which didn't work.
really starting to wonder if I should be taking it back in as hardware fault.. wonder how that will go since I unlocked the BL
If anyone would be so kind as to do a quick test for me, would you please be able to go into service mode (open dialer type *#*#7378423#*#*) then go into service tests and select the buttons and switches one (I think that's what it's called )
When you hold down the volume up or down button, is it registering as 1 press, or several, continuous presses?
Cheers
DreadPirateDan said:
If anyone would be so kind as to do a quick test for me, would you please be able to go into service mode (open dialer type *#*#7378423#*#*) then go into service tests and select the buttons and switches one (I think that's what it's called )
When you hold down the volume up or down button, is it registering as 1 press, or several, continuous presses?
Cheers
Click to expand...
Click to collapse
Not entirely sure what you are asking, keyboard and switch, volume up only shows as volume up and volume down as just volume down, regardless if you hold it down or press it over and over again, or if you just press it once. Not sure if I am an idiot, but I couldn't work out how to test the keyboard from there.Although one interesting part is that is states it is not a test for the softkeys, but tests them fine
danw_oz said:
Not entirely sure what you are asking, keyboard and switch, volume up only shows as volume up, regardless if you hold it down or press it over and over again, or if you just press it once. Not sure if I am an idiot, but I couldn't work out how to test the keyboard from there.Although one interesting part is that is states it is not a test for the softkeys, but tests them fine
Click to expand...
Click to collapse
Yeah that was the menu I meant.. couldn't remember lol. Ok so when I would hold down volume up it plays a repetitive tone and the text on screen states "vol up", then "vol up vol up" for the longer I hold it (and the beep/sound keeps replaying... confusing sounding I know
When you hold the volume up botton down, does it just beep once and display vol up (exactly like if you were to press it once and release)?
Basically if I were to press it once, the phone would make a sound and the screen would display "vol up"
If I hold it down however it will register as a new press and the "vol up vol up" texts keeps refreshing as-though it was a new key press.
Also thank you very much for checking it out :victory:
DreadPirateDan said:
Yeah that was the menu I meant.. couldn't remember lol. Ok so when I would hold down volume up it plays a repetitive tone and the text on screen states "vol up", then "vol up vol up" for the longer I hold it (and the beep/sound keeps replaying... confusing sounding I know
When you hold the volume up botton down, does it just beep once and display vol up (exactly like if you were to press it once and release)?
Basically if I were to press it once, the phone would make a sound and the screen would display "vol up"
If I hold it down however it will register as a new press and the "vol up vol up" texts keeps refreshing as-though it was a new key press.
Also thank you very much for checking it out :victory:
Click to expand...
Click to collapse
Yep exactly as you say here.
Volume up once shows just volume up beeps once, twice shows volume up twice and beeps twice . Holding it down beeps over and over again and shows volume up twice.
Pressing volume down once from here (volume up volume up) shows volume up volume down, press volume down once more now shows volume down twice.
Hope this helps
danw_oz said:
Yep exactly as you say here.
Volume up once shows just volume up beeps once, twice shows volume up twice and beeps twice . Holding it down beeps over and over again and shows volume up twice.
Pressing volume down once from here (volume up volume up) shows volume up volume down, press volume down once more now shows volume down twice.
Hope this helps
Click to expand...
Click to collapse
Yeah it helps that I can probably assume that my buttons work fine.. I was thinking maybe they weren't registering as long pressed or something but apparently not this is really frustrating. Especially when an app freezes and I just have to sit there indefinitely till it comes back online or the battery goes flat
And I have no idea if it's something I did or something with the phone.
All I know for sure is that brand new it did work as I hard reset a couple times. Then I unlocked the bootloader and have no memory of it working since then... It makes no sense to me why completely returning to stock and relocking the bootloader has no effect though.
DreadPirateDan said:
Yeah it helps that I can probably assume that my buttons work fine.. I was thinking maybe they weren't registering as long pressed or something but apparently not this is really frustrating. Especially when an app freezes and I just have to sit there indefinitely till it comes back online or the battery goes flat
And I have no idea if it's something I did or something with the phone.
All I know for sure is that brand new it did work as I hard reset a couple times. Then I unlocked the bootloader and have no memory of it working since then... It makes no sense to me why completely returning to stock and relocking the bootloader has no effect though.
Click to expand...
Click to collapse
Yeah, I could imagine. You will have to find a cool fast battery draining game to help you along .
Not sure that it would be related to you unlocking the boot loader, otherwise I am sure quite a few would have mentioned that before now.
Do you even get the first vibrate confirmation? Have you tested the vibrate from the same service test menu?
danw_oz said:
Yeah, I could imagine. You will have to find a cool fast battery draining game to help you along .
Not sure that it would be related to you unlocking the boot loader, otherwise I am sure quite a few would have mentioned that before now.
Do you even get the first vibrate confirmation? Have you tested the vibrate from the same service test menu?
Click to expand...
Click to collapse
That what I'm thinking - can I seriously be the only one having this problem. And why the hell does everything else work perfectly fine lol.
And no I don't get any sort of response (vibration or anything). Normally it just results in the volume turns up then the screen locks or display just times out but even after a minute of holding pwr + vol up nothing happens and the phone is simply in sleep mode. Otherwise vibration works fine.. currently I'm restoring the backup I made of the out of the box stock rom.. that's pretty much the absolute last thing I can think of that might do anything. Trouble is I don't remember if I made the backup before or after unlocking the bootloader.. can't remember if I flashed a custom kernel to get CWM or installed it otherwise...
DreadPirateDan said:
That what I'm thinking - can I seriously be the only one having this problem. And why the hell does everything else work perfectly fine lol.
And no I don't get any sort of response (vibration or anything). Normally it just results in the volume turns up then the screen locks or display just times out but even after a minute of holding pwr + vol up nothing happens and the phone is simply in sleep mode. Otherwise vibration works fine.. currently I'm restoring the backup I made of the out of the box stock rom.. that's pretty much the absolute last thing I can think of that might do anything. Trouble is I don't remember if I made the backup before or after unlocking the bootloader.. can't remember if I flashed a custom kernel to get CWM or installed it otherwise...
Click to expand...
Click to collapse
I would recommend re unlocking the bootloader, the problem is a kernel level driver or hardware but it is definitely around that level.
Did you have any problems, or errors when you first unlocked the bootloader? Maybe Doomlord could give you some of his incredible knowledge on the subject
Sorry but are you trying to reboot the phone from a frozen state?
Sent from my C6603 using xda premium
Maddhouse said:
Sorry but are you trying to reboot the phone from a frozen state?
Sent from my C6603 using xda premium
Click to expand...
Click to collapse
No the phone is 100% operational outside of the hard reset not working. It is just when I get stuck in a app that freezes or when CWM recovery tricks out and freezes I have to leave the phone for ages till either it a)unfreezes after an hour or so somehow, or b) the battery dies and it shuts off after a couple or more hours.
When your phone is out of action every second day simply cause you can't turn it off it gets pretty annoying haha. If it had a removeable battery I could easily live with it and just rip the batt out no dice.
Power + volume up + down all together
Sent from my C6603 using xda premium
Maddhouse said:
Power + volume up + down all together
Sent from my C6603 using xda premium
Click to expand...
Click to collapse
He has tried that if you read the OP
danw_oz said:
He has tried that if you read the OP
Click to expand...
Click to collapse
I thought i couldnt see it, what post number is it?
Maddhouse said:
I thought i couldnt see it, what post number is it?
Click to expand...
Click to collapse
The very first
danw_oz said:
The very first
Click to expand...
Click to collapse
So I have been trying to overcome the issue of power + vol up (held for 10, 15 seconds\ and more) not working on my device. No matter how long I hold the two it just won't reset the device.
Can you change the bootloader? - Hard reset no longer working, Any insight?
So I have been trying to overcome the issue of power + vol up (held for 10, 15 seconds\ and more) not working on my device. No matter how long I hold the two it just won't reset the device.
At first I figured it could be kernel as that is the lowest code that I've knowingly changed.
Changing to back to stock kernel did not fix it.
Click to expand...
Click to collapse
Maddhouse said:
So I have been trying to overcome the issue of power + vol up (held for 10, 15 seconds\ and more) not working on my device. No matter how long I hold the two it just won't reset the device.
Click to expand...
Click to collapse
Yeah thats the one
Maddhouse said:
Power + volume up + down all together
Click to expand...
Click to collapse
Already tried that but no luck.
Stranger still is that I've began to notice that in flash mode the LED briefly flick green once then turns off when entering flash mode. Flash mode is still active, it just appears as though the phone is off :/

Soft Bricked HTC One (URGENT)

Hey, a fellow XDA member has managed to soft brick his One. He flashed a bad zip file, and his phone boot loops. He cannot access the boot loader as he has Fast Boot turned on in Settings - Power, however he can't turn this off as he can't turn the phone on. Has anyone got any advice?
MacHackz said:
Hey, a fellow XDA member has managed to soft brick his One. He flashed a bad zip file, and his phone boot loops. He cannot access the boot loader as he has Fast Boot turned on in Settings - Power, however he can't turn this off as he can't turn the phone on. Has anyone got any advice?
Click to expand...
Click to collapse
power + volume down try that
dirtbikerr450 said:
power + volume down try that
Click to expand...
Click to collapse
It doesn't work because Fast Boot is turned on in Settings
im just guessing here but plug it into a computer and then try power + volume down. a couple of times
dirtbikerr450 said:
im just guessing here but plug it into a computer and then try power + volume down. a couple of times
Click to expand...
Click to collapse
No the LEDs just flash forever
put the phone under a bright light.
hold down power, lights will flash and phone will shut down in about 15-20 seconds
then hold volume down and power to get back to bootloader
gunnyman said:
put the phone under a bright light.
hold down power, lights will flash and phone will shut down in about 15-20 seconds
then hold volume down and power to get back to bootloader
Click to expand...
Click to collapse
hello,
actually it's my problem. thanks MacHackz for all the help he already has done for me.
I tried that with a bright light. it worked in this way that phone really turns off, but as soon as I remove the light, it turns on again. I cannot get it into bootloader.
EDIT: I flashed the phone with MAG-light from the start of charging. screen was black, but buttons started to blink. it went into hboot, and from there I went into recovery. I went to a reboot and press power off. I'll recharge it fully, and then I'll try to sideload a new ROM.
EDIT II: I tried to charge it, but it simply wont stay off. as soon as I plug the cable in, it turns on! I manage to enter HBOOT so I went into recovery and there phone is charging. so, I'll recharge it there and upload a RUU.
does anyone has right RUU? I have EU version from UK.
Did you not make a backup before flashing ??, there is a list of roms on Mikes Android Revolution Rom post - have a look at his guide
Heres another list also http://forum.xda-developers.com/showthread.php?t=2194707
gunnyman said:
put the phone under a bright light.
hold down power, lights will flash and phone will shut down in about 15-20 seconds
then hold volume down and power to get back to bootloader
Click to expand...
Click to collapse
many thanks man indeed, you helped me like anyone before !!!!!!!!!!!!!!!!!!!!
wow...i've been sitting in my dark bedroom for the past 90 minutes trying everythign to wake up my damn phone after it crashing and not coming back to life. ADB was still responsive but none of the reboot commands would do anything. FINALLY found this, went in the bathroom, held the phone up to the light with the power button help down and 10 seconds later it's back to life. double you tee eff...

[Q] Flashed Rom. Now touch screen wont respond

I flashed this rom ( Sprint_HTC_One_1.31.651.2_Stock_Rooted ) . Phone booted and touch screen stopped working. I'm in a rough situation because the phone also will not reboot. I've tried holding all buttons, just the power button, the power and volume down button. No resolve. Anyone have any suggestions on how to make this phone reboot (besides waiting for battery to drain lol )so I can try to install another rom and see if touch screen comes back. Thanks
You need the newest firmware it sounds like
Sent from my HTCONE using Tapatalk
I cant do anything with the phone though because its stuck on the lock screen. Cant touch anything and cant get it to reboot
Oh and I accidently posted in the wrong section... wasn't sure if I should just leave it up or delete it
Just ask the dev to move it....hold the power button and volume down then release power after about 7 secs and press it again but keep volume pressed the whole time to get to boot loader then go to recovery from there
Sent from my HTCONE using Tapatalk
that would work great if the phone was off...but the phone is on the lock screen... When I hold the buttons It counts down 3....2.....1 then hangs at 1.. Ive held the buttons for over a minute no dice..... It seems the only way to reboot is through ADB but I cant allow my computer to connect to the phone because of the screen being locked... wish there was another way to reboot this phone without waiting for the battery to die
KoolAidBigMan said:
that would work great if the phone was off...but the phone is on the lock screen... When I hold the buttons It counts down 3....2.....1 then hangs at 1.. Ive held the buttons for over a minute no dice..... It seems the only way to reboot is through ADB but I cant allow my computer to connect to the phone because of the screen being locked... wish there was another way to reboot this phone without waiting for the battery to die
Click to expand...
Click to collapse
Hold the power button until the home/recent apps buttons at the bottom stop blinking...if it reboots let go of the power and hold vol down this will get you to the bootloader
If it does not reboot press the power and let it start to reboot and hold vol down
The buttons just continue to blink.. no reboot just stuck at lock screen
KoolAidBigMan said:
The buttons just continue to blink.. no reboot just stuck at lock screen
Click to expand...
Click to collapse
If you hold the power button down long enough it will power down or reboot
I held the power button down for over 2 minutes... should I hold it longer? Here's what happens, after holding the power button... on about 5 seconds in a message pops up and says continue holding power button for reboot. I continue to hold it and a count down starts.... goes from 3 to 2 to 1.... the phone just stays at one no matter how long I hold the power button in for
KoolAidBigMan said:
I held the power button down for over 2 minutes... should I hold it longer? Here's what happens, after holding the power button... on about 5 seconds in a message pops up and says continue holding power button for reboot. I continue to hold it and a count down starts.... goes from 3 to 2 to 1.... the phone just stays at one no matter how long I hold the power button in for
Click to expand...
Click to collapse
hmmmm never seen that before, try holding power and vol down see if it gets you to bootloader
Yeah tried that... pretty much tried all button combinations for all amounts of length....this is how stumped I am. I've been a member on this site for years and I think this is the first time I ever had to post a question about a phone. I seem to always find an answer but this time I just couldn't I'm baffled as to what can be happening and why this phone wont reset.
Yeah I mentioned that in an earlier post. I cant adb because I cant unlock the phone to allow the computer to be trusted by the phone... I have the phone sitting on the table with a piece of tape holding the power button in causing the screen to stay on and keep the endless countdown going... hoping that kills it quick..... I guess that's the solution to this problem if anyone else may happen to come across the same thing lol
KoolAidBigMan said:
Yeah tried that... pretty much tried all button combinations for all amounts of length....this is how stumped I am. I've been a member on this site for years and I think this is the first time I ever had to post a question about a phone. I seem to always find an answer but this time I just couldn't I'm baffled as to what can be happening and why this phone wont reset.
Click to expand...
Click to collapse
Do it under a lamp or brightly lit room.
Sent from my One using Tapatalk
that's what I did lol ! looks to be down to about 25%!!
Plug in a USB otg cable and a USB mouse.
Light a fire for a man and you`ll warm him for a few hours...Light a man on fire and you`ll warm him for the rest of his life
???
How did you get yourself into that situation, lol. This is why I slightly perfer the Galaxy's because you can just pop the battery off. I get a HTC and just try and do as little as possible, and quad check everything.
Did you get it done atleast?
KoolAidBigMan said:
I held the power button down for over 2 minutes... should I hold it longer? Here's what happens, after holding the power button... on about 5 seconds in a message pops up and says continue holding power button for reboot. I continue to hold it and a count down starts.... goes from 3 to 2 to 1.... the phone just stays at one no matter how long I hold the power button in for
Click to expand...
Click to collapse
When you are holding the power button down and it starts to count down shine a flashlight at the light sensor to the left of the speaker on the top (or hold it under a bright light). I had this happen to me before where it wouldn't simulate the battery pull. Just sat there. Apparently the phone has a built in defense to not reset in low light situations in case you accidentally hit the power button while the phone is in your pocket. The flashlight on the sensor trick works. http://forum.xda-developers.com/showthread.php?t=2314952

Help unbricking

Sry if this is an already answered question but i went through 10 threads and no solutions.
Im stuck at the boot logo and when i try power + volume down the capacitive buttons blink but nothing happens. Im new to htc but i have general knowledge on android and recoveries and adb
vdekjakalit said:
Sry if this is an already answered question but i went through 10 threads and no solutions.
Im stuck at the boot logo and when i try power + volume down the capacitive buttons blink but nothing happens. Im new to htc but i have general knowledge on android and recoveries and adb
Click to expand...
Click to collapse
How long are you holding the buttons? The lights will flash for several seconds before booting to the bootloader.
Have you tried doing it with the device powered off?
Sent from my HTC One M9 using Tapatalk
Im holding the buttons for atleast 60 sec.
Its stuck on the boot animation think. I dont know how to turn it off.
vdekjakalit said:
Im holding the buttons for atleast 60 sec.
Its stuck on the boot animation think. I dont know how to turn it off.
Click to expand...
Click to collapse
Hold the Power button till the screen goes black, then release it & quickly press & hold the Power button & Volume Down to get into the bootloader
im holding the power button only for as long as i can and yet nothing. The capacitive buttons blink and nothing, no vibrations black screen. Just the boot image
vdekjakalit said:
im holding the power button only for as long as i can and yet nothing. The capacitive buttons blink and nothing, no vibrations black screen. Just the boot image
Click to expand...
Click to collapse
Well, I have no idea then.... The phone should turn off after holding the Power button for ~10 seconds while the capacitive buttons blink... For how long are trying to turn off the phone? I would suggest you to let it in bootloop over night, so the battery gets drained & then try to go into bootloader in the morning when charging [emoji4]
I'm having the same issue. My volume down button barely works and when it does it's temperamental. I've done the same and had the same issues with the blinking lights. I've let the battery drain out and tried to redo it to no avail. ADB and Fastboot commands don't work either since it doesn't boot up far enough for the adb wait-for-device commands either, so I think mine is fully bricked. I have a Nexus 4 which I'm using but it would be nice to get my M7 working again as a backup/mess around phone

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