ARGH.. there is a black dot in my camera! - T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting

There is a black dot showing up in my pictures and video.
I can see it on the LCD when making a video or taking a picture.. it is not to noticable when viewing pictures, but very noticable when on video as the dot doesn't move.
This is on a Note 4 with update and rooted using the default camera app.
I tried wiping the camera dry and wet with no difference showing. I also checked for a scratch but there is nothing in the glass.
http://youtu.be/YfOf8CLrcgg <--Video of the dot
Picture of the dot (the arrow is drawn on the paper to show the location of the dot)
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I just called T-Mobile..
Told them about this black dot and the memory card issue I am having (http://forum.xda-developers.com/note-4-tmobile/help/ext-sd-memory-card-disconnects-t2909502), so they are sending me a new phone.
Does Triangle away work on the Note 4?

Not to be smart ass but did you remove clear protective plastic from camera lens?
Sent from my SGH-T889 using xda app-developers app

darekz said:
Not to be smart ass but did you remove clear protective plastic from camera lens?
Sent from my SGH-T889 using xda app-developers app
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Wow.. Well.. I feel like an idiot.. No.. no i did not.. And totally surprised at how clear the pics I've been taking have been, even with the plastic on.
Unfortunately.. the black dot still persists.. It's almost like a dead pixel

The plastic has a circular hole in the middle where the actual sensor is, doubt the plastic has any effect on the quality of the screen.

dead sensor pixel

I have a black dot but it's on my screen, it's a dead pixel ?

EvanWasHere said:
There is a black dot showing up in my pictures and video.
I can see it on the LCD when making a video or taking a picture.. it is not to noticable when viewing pictures, but very noticable when on video as the dot doesn't move.
This is on a Note 4 with update and rooted using the default camera app.
I tried wiping the camera dry and wet with no difference showing. I also checked for a scratch but there is nothing in the glass.
http://youtu.be/YfOf8CLrcgg <--Video of the dot
Picture of the dot (the arrow is drawn on the paper to show the location of the dot)
Click to expand...
Click to collapse
Just see in you picture you have the same problem like the z3 and other galaxy phones (pink cicle in the middle)
http://www.phonearena.com/news/Xper...t-a-pink-blotch-issue-with-the-camera_id62206
your new phone have this issue to?
thanks

Related

Shadow spots on screen

I got my xperia Z yesterday and I noticed two darker shadow like spots on screen. I'm definitely taking it to the shop tomorrow but I want to know what is it. I have peeled a regular screen protector but i havent removed shatterproof film. I think it may be dirt under shatterproof film? Spots are most visible on grey and white and on black under an angle. They are barely visible on other colors, especially vivid. I took some photos of it but they are much more visible in reality than on photos. (I also altered brightness and contrast on one picture cause it's more visible)
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View attachment 2831303
jankos98 said:
I got my xperia Z yesterday and I noticed two darker shadow like spots on screen. I'm definitely taking it to the shop tomorrow but I want to know what is it. I have peeled a regular screen protector but i havent removed shatterproof film. I think it may be dirt under shatterproof film? Spots are most visible on grey and white and on black under an angle. They are barely visible on other colors, especially vivid. I took some photos of it but they are much more visible in reality than on photos. (I also altered brightness and contrast on one picture cause it's more visible)
View attachment 2831302
View attachment 2831303
View attachment 2831304
View attachment 2831305
View attachment 2831306
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Hardware problem=replace the screen
androidfreak70 said:
Hardware problem=replace the screen
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I bought a phone two days ago and payed full price. No physical damage was done to it since then. I'm not even thinking about paying for anything. I'm going to shop today cause I have a waranty but I'm not sure I will accept display replacement cause I doubt it will still remain waterproof. I just want to know whats going on.
jankos98 said:
I bought a phone two days ago and payed full price. No physical damage was done to it since then. I'm not even thinking about paying for anything. I'm going to shop today cause I have a waranty but I'm not sure I will accept display replacement cause I doubt it will still remain waterproof. I just want to know whats going on.
Click to expand...
Click to collapse
good luck buddy
Xperia™ Z (C6602) with tapatalk

Check your black model for air bubbles under the front panel

Just returned my SGS5 due to an air bubble or something under the front panel.
I've seen a lot of black SGS5 with this issue on one of the corners or around the home button. It is visible with sunlight or under a lamp. You need to pass your fingers around the front panel and then they will appear.
Check these pictures I took to see what I mean:
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On the white model it can't be seen. Only on black ones.
Check to see if you have it.
Mines fine....had it since release
That happened to my friend but only after he dropped it, luckily on the carpet. Very cheap work from Samsung on a flag ship.
And it's really annoying... any way to fix it?
I had that develop - had the phone since launch day and the bubble developed 2 weeks ago. I took it into Samsung repair Centre and they replaced the screen within the day.
Sent from my SM-G900F using Tapatalk
Disappointing to see such quality issues on their flagship.
Checked mine, looking fine so far, have it since launch.
It's mostly noticeable on the black model and in daylight at certain angles.
I've also seen it around the home button.
I've checked several black ones with this issue on stores.
None of them have the tempered glass screen protectors do they? I would hate to see everyone freaking out because their screen protector isn't lined up exactly how it should and creating the same problem.
I can speak from experience. Not that I thought my screen was messed up, but from how there is 0% tolerance with some of the tempered glass screen protectors and they need to be lined up perfectly or else around the corners they will have air bubbles exactly as everyone here shows.
adie1234 said:
Mines fine....had it since release
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Yes. Mine too, but the glass protection has been changed from 2 monhs ago. There is no scratch on it and I don't use cover
It's a really weird issue.
A guy above said he's was fine and the bubble appeared 2 weeks ago.
Is this something that can appear at a later time?
I think this is due to the waterproof protection.
..

Lines covering the hardware buttons and LED

Does anyone else have faint black lines covering the hardware buttons or the LED on the black n4?
I'll try to post a picture later- they're basically the thin lines that appear on the top and bottom of the phone, but instead of stopping along/over the LED and menu/return keys, they kinda look painted over them.
I did install a tempered glass screen protector before noticing this, but if anyone else sees the same thing, please post.
edouble312 said:
Does anyone else have faint black lines covering the hardware buttons or the LED on the black n4?
I'll try to post a picture later- they're basically the thin lines that appear on the top and bottom of the phone, but instead of stopping along/over the LED and menu/return keys, they kinda look painted over them.
I did install a tempered glass screen protector before noticing this, but if anyone else sees the same thing, please post.
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It's normal. Note 3 is similar but different pattern.
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Sent from my SM-N900T using Tapatalk
aznmode said:
It's normal. Note 3 is similar but different pattern.
Sent from my SM-N900T using Tapatalk
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It's not the same on my N3... the lines don't cover the button lights...
See my attachment.
There are black lines covering the LED as well. Certainly doesn't seem normal.
The s5 was/Is the same way
deeznutz1977 said:
The s5 was/Is the same way
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ok., was just making sure it wasn't just me. thanks!
Phone seems good otherwise.
edouble312 said:
It's not the same on my N3... the lines don't cover the button lights...
See my attachment.
There are black lines covering the LED as well. Certainly doesn't seem normal.
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Sorry ya mines the same. But on the note 3 it isn't as noticeable because the pattern is different. It's the pattern that Samsung used that makes it too obvious.
Sent from my SM-N900T using Tapatalk
I'm glad I have bad eye sight; I probably wouldn't of noticed it if it wasn't posted here..
thanks for making me look for it when I get my phone! :crying:
I had the same question. When i saw it i almost wanted to return the device. I can not believe they would make something like the note 4 and then ruin it with that kind of finish. I am really disappointed by the fact that they didn't keep the same style as the note 3 at least or improved it. a nice brushed aluminun look or something. anything is better then these stupid lines. it reminds me of an old crt monitor from WAY back in the day that was interlaced. just ugly.
Must be something with the black version. I have the lines also but my wife got the white version and doesn't have the lines...
Do what I do and turn off the back lights

[Q] Build Quality

I just got my gear live and I was wondering if anyone else has a noticeable gap on either side of their gear live? Also, it seems that the heart rate sensor on mine looks crooked. Is this how it is supposed to be? The heart rate monitor seems to work fine. Although, I have not really tested it for accuracy. Please let me know if these build issues are normal.
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Bump.....anyone notice this?
Primenay said:
Bump.....anyone notice this?
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I have noticed a gap on the upper inside area where the plastic meets the bezel on the side opposite the charging port.
It does make me question it's IP 67 certification.
Landon4444 said:
I have noticed a gap on the upper inside area where the plastic meets the bezel on the side opposite the charging port.
It does make me question it's IP 67 certification.
Click to expand...
Click to collapse
I have another question for anyone on here. Does your screen show a sort of pink line of pixels at the top when a white screen is shown? I think it may just be the way these displays are made but I wasn't sure.
Primenay said:
I have another question for anyone on here. Does your screen show a sort of pink line of pixels at the top when a white screen is shown? I think it may just be the way these displays are made but I wasn't sure.
Click to expand...
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I see that as well. It is hard to describe but I do see a pinkish hue that lines the upper edge of the display which is most noticeable on a white background.
I just tried the pixels and its true but unnoticeable in normal use. As for the gap that's quite big compared to mine which I've had for months.
Mine looks the same and I have seen the gap on other watches. It varies. I have gotten it a little wet on the sides from washing my hands and so far no issues here. It should not affect the IP 67 certification. I wonder if the pink hue on white screens could be fixed with a software update?
Other issues I have noticed are my watch band creaks a little if I move it around and also my heart rate sensor looks crooked as you can see in my pictures. Other than these things, it is a great watch!

Rectangle on my screen after removing the screen protector?

Hello everyone! This morning, I removed the screen protector that came with my replacement display which I have been using for months now because it had too many scratches. After removing it, nothing was out of the blue until I noticed a large patch of uneven pixels in the shape of a rectangle. Can someone explain to me why this happens and the best way to solve it?
I've read some others had luck by just leaving it alone and letting it disappear on its own (usually within a week or so). My screen does not show any signs of screen burn-in and only shows image retention when watching 16:9 content for long periods of time (~usually 40 minutes at most)
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This is an image of my phone with the said rectangle.
App: OLED Tools
The rectangle is mostly noticeable when viewing dark images or gray backgrounds. It is also noticeable when looking at dark greens.
Mine did the same thing after removing my glass screen protector (Dome). Took a good 3 weeks to a month to fade enough that I can just ever ever so slightly notice it. I was really bummed out because the phone is flawless, and I wanted to change to a new protector.
But yeah, it faded away. I just looked again and I can't see it anymore.
I don't understand how the screen protector has anything to do with that or why it wasn't visible before. Disconcerting...
It's really very odd. First phone that has ever done something like that.
All I can say is always use OEM parts with these devices. That includes the adhesive strips.
I've repaired Canon pro cams before and having the exact parts makes the difference.
I hope it works out for you.
blackhawk said:
All I can say is always use OEM parts with these devices. That includes the adhesive strips.
I've repaired Canon pro cams before and having the exact parts makes the difference.
I hope it works out for you.
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It was replaced by an authorized Samsung Service Center I know the parts are legit.
It's been a few weeks now, and it's not as noticeable anymore!

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