Stock email app not retrieving emails - T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting

I'm not receiving new emails on the stock email app. I'm using the stock because Im also using Yahoo business email and Gmail as my personal at the same time. for me to see my new emails I have to open the app and click on refresh every time. can anyone tell me how to turn on push notifications that tells me when I receive new emails?
can anyone tell me if it's possible that I'm getting this problem because I have push notifications for both my emails on my iPad? I don't want to have to sign out of my email accounts on my ipad.

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[Q] Email notifications

Hey guys
Wondering if anyone can help me out. Running CM6 on my N1 and finding that I get constant email notifications on my Exchange email accounts. If I really receive 5 emails I get at least 3 sound notifications instead of just one for new mail.
The Gmail account has a setting for 'Notify once' to only notify on first new email instead of each, but this setting doesn't appear to be available for Exchange email accounts in the stock mail app.
Does anyone have a solution/ideas?
Thanks.
Nobody else?
Maybe i'm the only one with this problem...?

[Q] E-mail Question (False notifications)

Basically, i'll get a notification saying I have new e-mail (number of new e-mails is random), so i'll slide down the notification bar, click the e-mail notification and it takes me to my inbox... where I have no new e-mails.
I've tried refreshing the inbox to see if it was seeing e-mails not in the inbox yet somehow, and that didn't do it. The only thing I can think of is that my gmail account has an [Imap]/Trash Folder now that has 36 unread messages, and those are the e-mails I deleted without reading (Spam mostly). Is that what's triggering it?
It seems to be the same number of e-mails I received recently, so I think it's sending duplicate notices. Example: I'll receive 4 emails, 2 from a friend of mine, one from a newsletter I read an another spam. I'll read 3, delete the 4th unread, close the mailbox and then 5 minutes later i'll get a notification saying I have between 1 and 4 new e-mails, whereupon i'll check my inbox and there's nothing there.
Anybody know what's going on? I'm using the default captivate mail app to check my e-mail, not the google e-mail app. The google one never gives me this issue. (two different gmail accounts linked to the two different apps so I know which one mail is coming from)
Mine does this too. It's not random though. Whenever I delete an email and it's sent to my trash folder I will receive a new email notification shortly after. If I delete 3 emails, I will receive a notification for 3 new emails the next time it syncs with the server.
So how do we stop it? Stop using the default e-mail app?
Are there other/better e-mail apps out there?
Kreiger1981 said:
So how do we stop it? Stop using the default e-mail app?
Are there other/better e-mail apps out there?
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I had the same kind problems with mine, it was also slow sometimes while downloading messages.
The gmail app is good if your using gmail. If not I've had good luck with MailDroid. There are other email apps in the market you can try.
had same problem. this fixed it for me:
from home screen
settings buttong > select settings
Hit applications > manage applications
hit settings button > filter > select all
find "GMAIL" and "Gmail Storage"
For each one, click and do the "clear data" and "clear cache"
let me know if that helps
gtg465x said:
If I delete 3 emails, I will receive a notification for 3 new emails the next time it syncs with the server.
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I figured out why this is happening. I recently went back to the native email app (because Yahoo! Mail for Android is brown poop, and MailDroid's ads can get annoying -- plus it's only push email...I don't like seeing I have 4 new emails, for example, and each time I tap on each item, it downloads just that email through the internet. I want my emails to be downloaded all at once, ready to be viewed. I digress...)
Anyway, the native email app shows you have X (false) new emails when you delete X number of emails because it downloads a number of (older) emails after it syncs, after you had deleted some new ones. In other words, you delete 3 newer emails, it downloads 3 older emails. Scroll down and you will see those 3 at the very bottom as "unread" even though they're old. Annoying.
Is there a way to fix this, perhaps tell the email app to not download emails older than 3 days, for example?
Here's a work around though. This is what I did. I use Yahoo! Mail* and I have thousands and thousands of emails in my Inbox. This might work for your corporate emails too.
1. Create a new folder on Yahoo! (or your corporate email client) called Inbox2 (or whatever).
2. Move all of the messages from the Inbox to that new folder.
3. Sync (Refresh) the email app on your device.
4. Your device will begin "move" the current emails away and will eventually show zero emails.
You'll be starting fresh. Each time you get a new email and you delete the email from your device, the app will have nothing to download and it won't show false notifications. If you decide to keep an email, it'll stay. When you get a new email that you decide to delete, still, the app won't have any older emails to download -and- it won't show any false notifications. It's a workaround. Hope this helps.
*I'd like to add. I've enabled POP3 on my Yahoo! Account and I'm using the native email app as pop 3. I have all of my emails downloaded as they come in. So when I'm in an elevator or in a poor 3G area, I have all of my emails (in its entirety) downloaded ready to be view without fetching for the rest of the messages.
I am using the email client for Exchange and POP3 and I don't have this problem, so maybe it is specific to something the server is doing. Gmail app works fine too for my Gmail account.
RexEscape said:
Here's a work around though. This is what I did. I use Yahoo! Mail* and I have thousands and thousands of emails in my Inbox. This might work for your corporate emails too.
1. Create a new folder on Yahoo! (or your corporate email client) called Inbox2 (or whatever).
2. Move all of the messages from the Inbox to that new folder.
3. Sync (Refresh) the email app on your device.
4. Your device will begin "move" the current emails away and will eventually show zero emails.
You'll be starting fresh. Each time you get a new email and you delete the email from your device, the app will have nothing to download and it won't show false notifications. If you decide to keep an email, it'll stay. When you get a new email that you decide to delete, still, the app won't have any older emails to download -and- it won't show any false notifications. It's a workaround. Hope this helps.
*I'd like to add. I've enabled POP3 on my Yahoo! Account and I'm using the native email app as pop 3. I have all of my emails downloaded as they come in. So when I'm in an elevator or in a poor 3G area, I have all of my emails (in its entirety) downloaded ready to be view without fetching for the rest of the messages.
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Click to collapse
I tried what you suggested but unfortunately it doesn't work.
I think the problem of the false notifications occurs, cause the email client synchronises each folder (inbox, spam, trash etc.) separately. So when we get a new mail which goes to our inbox, we get a notification and then we go to our inbox and we find it there. When we delete an email, we move it from inbox to the trash folder. So the client synchronises the trash forder and sents a notification that we have a new mail. Then we go to our inbox but we see no mail, cause it's in the trash folder. The same occurs with spam. When we receive a spam mail, it is directly sent to the spam folder. So we get the notification of a new mail, but when we go to our inbox we find nothing.
That's the only way i can explain the false email notifications and i can't find a way to solve this annoying problem. If anyone can help would be much appreciated.
Happens to me too. Must be a bug. It only happens with IMAP and not Exchange mail. If you delete emails it will download older ones and do the notification.

[Q] Problem: Only send email when connected to Wi-Fi

I'm running the stock Android OS on my Captivate no changes at all. My problem is when I use the stock email client or K9 I can't send an email unless I use Wi-fi. Now if I log into my Gmail or Yahoo account using the web client I can send and receive email. I should also say that I can receive emails if I choose to manually check for new messages and sometimes it will receive messages throughout the day. It had me thinking I had some setting to check for new mail but I couldn't find it. Anyone ever had this problem and if they did how did they fix it.

[Q] Email notification but no new mail

I use the Email app (Vegan 1.5.1) to check a pop email account. I get the new mail notification from it even when there's no "new" mail (i.e., I get mail, touch the notification to see the mail, and close the email).
I'm thinking it might be because some of them are unread, however, it would be nice if it only notified when there was actual new mail. Which I'm pretty sure is what the Gmail app does (I haven't noticed the same problems).
Is there any way to fix?
yea its because some of them are unread. Happens to me on my gtab and my droid 2

[Q] Immediate email notification????

I am using cammster.com as one of my security applications at home. it sends me an email when it detects motion. However, I cannnot seem to find a friendly app that will send am email immediately to my Sprint Hero.
What free email program and app can I use that will send me an email when cammster sends it out, and notify me right away.
I have tried a google account (gmail), but it seems to want to check for emails at predefined intervals when using the main email client (that I also use for a work (exchange) email address).
I tried a yahoo (ymail) app and email addy, but it would conflict with my work email and stop the program from receiving the work or the ymail mail.
I quickly tried K9 app, but couldn't figure out how to use it with the yahoo mail to notify me immediately of the new email
Any suggestions?!?!?
The gmail client does push notifications. You should use the gmail client not the mail client for a google account (gmail).
diva64 said:
I am using cammster.com as one of my security applications at home. it sends me an email when it detects motion. However, I cannnot seem to find a friendly app that will send am email immediately to my Sprint Hero.
What free email program and app can I use that will send me an email when cammster sends it out, and notify me right away.
I have tried a google account (gmail), but it seems to want to check for emails at predefined intervals when using the main email client (that I also use for a work (exchange) email address).
I tried a yahoo (ymail) app and email addy, but it would conflict with my work email and stop the program from receiving the work or the ymail mail.
I quickly tried K9 app, but couldn't figure out how to use it with the yahoo mail to notify me immediately of the new email
Any suggestions?!?!?
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Are you on a Rom? Or are you on the stock sense rom? I am curious because sense is a bit more friendly with accounts and sync.. in the settings menu, there is actually a section called "Accounts & Sync". In there, you can enable background data and auto-sync. It will probably not be instantaneous, but honestly, your battery would die immediately if your phone was constantly checking your email. I suggest WildHeroc as it is currently the bomb digity. Have a good night.

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