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So, I logged into my account to check on the HD7 pricing and it's there now. It shows 499 with a 50 dollar discount, bringing it to 449. I almost pulled the trigger, but I wanted to call and see if they could do something on the price. So, I did. And apparently, they don't have the listing in their system yet!?? Although, she did say she'd try and help out on reducing the price and would call me on Monday (the release day) to get it sorted out. My concern is on release day, I'm sure it's going to back ordered. Anyone else have any experiences to share?
Yes,I was able to order mine on Tmobile yesterday and got the email confirmation too with the estimated delivery date of 11/04( really hope so) and got a text message today that its being processed and will soon get a tracking number when it ships.
molten83 said:
Yes,I was able to order mine on Tmobile yesterday and got the email confirmation too with the estimated delivery date of 11/04( really hope so) and got a text message today that its being processed and will soon get a tracking number when it ships.
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Maybe I should've just done it today then. I checked all day yesterday (so I thought) and didn't see it on there until around 0650 cst this morning. Now it's not on the site period. Maybe a few calls like mine and they realized they messed up. But, definitely let us know if they get it to you by the 4th. Or at least if I was you, I would call and complain if it didn't get there, no matter if they made a mistake or not.
I just logged into my T-Mobile account and looked up for HD7 upgrade. I am getting a price of $499. I am on Even more plus plan. So thats fair.
As far as the estimated shipping date is concerned, its showing up as 11/9. So I did not move any forward. I might as well pick it up on the 8th in the stores.
VizagDude said:
I just logged into my T-Mobile account and looked up for HD7 upgrade. I am getting a price of $499. I am on Even more plus plan. So thats fair.
As far as the estimated shipping date is concerned, its showing up as 11/9. So I did not move any forward. I might as well pick it up on the 8th in the stores.
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I came to the same conclusion.. I'd like to pick up the phone at the store.. and play with it a bit.. I'm still torn between this phone and the venue pro..
Yeah, I just logged in again and almost pulled the trigger. But, maybe you guys are right and I should wait until I get a chance to mess with it at the store. I'm pretty sure I'm going to buy it anyways and just keep my HD2 just in case I end up not liking it. Worst case scenario is you buy it, unlock it and sell it overseas for a profit anyways.
everytime i go to upgrade phone page it gives me an error !!
Sorry, please try again later.
Our systems are currently unavailable. We apologize for any inconvenience.
anyone else having this problem?
Nope, it shows just fine. Although, the phone isn't listed now. It did the same thing yesterday. It's there all day and then at night, it's gone. I'm still trying to hold out on just dropping the 450..500 after tax on it and see what Tmobile will try to shave off it for me at launch. But, trust me, I've just about put my card info in twice. And had it showed it be delivered before the 8th, or even on the 8th. I would've probably done it.
So I own my phone, no contract and I use TMO US service. If i go to the web site and sign in it wont let me buy the phone!...I mean how stupid is that..because I dont have a contract and I own my phone?...Every time I try to buy it it say Im not eligible for an upgrade even though Im not asking for an upgrade. Very frustrating, and bad business.
nevermind..
I also have no contract but I don't get that message about not being eligible for an upgrade.. it takes me to a list of devices I can buy..
Oddly enough, now it hasn't been up on the site all day. Here's something else to look for. If you just do a search for "hd 7" on the Tmobile site. The Samsung Galaxy Tab comes up with the HD7. It shows the button for upgrade, but you can't buy either one right now. But, it's an indication of it coming.
I guess they realised the mistake they made.I was able to order mine on 11/01 and the email confirmation said I will get it on the 11/04 but its showing in my order status that my phone will be delivered on the 8th.
Well i just got off the phone with TMO. They WONT let me buy the phone now because I dont have a two year contract. They told me I would have to wait till monday!..I told them how this was a terrible business practice..that they were turning down a 500 dollar sale and they basically said ...to bad.
Terrible way to run a business.
molten83 said:
I guess they realised the mistake they made.I was able to order mine on 11/01 and the email confirmation said I will get it on the 11/04 but its showing in my order status that my phone will be delivered on the 8th.
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Sounds about like them. And come to see, they make many revealing mistakes. Like now if you search for the HD7 on the Tmobile website. It will pull that and a listing for the Samsung Galaxy Tab (no price though). You can hit upgrade, but unfortunately it won't take you to the order page like the HD7 did. Well, at least you'll actually get it on the 8th instead of it being shipped on the 8th.
harsaphes said:
Well i just got off the phone with TMO. They WONT let me buy the phone now because I dont have a two year contract. They told me I would have to wait till monday!..I told them how this was a terrible business practice..that they were turning down a 500 dollar sale and they basically said ...to bad.
Terrible way to run a business.
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Yeah, that is definitely terrible on their part. Who cares if you're on contract or not. It's a NO contract price that you're paying. I would definitely complain when you order it on Monday and at least get them to take off 50 bucks or something for the inconvenience. I mean you do pay for service every month just like everyone else.
I was able to get the order on 11/01 also. I talked to tmobile and they said that it was a glitch in the system. they said if you receive the wrong phone you can send it back. My card was charged $379 I even got a text message stating that it was being processed. so hopefully I get the phone on the 8th
Blueightytwo said:
I was able to get the order on 11/01 also. I talked to tmobile and they said that it was a glitch in the system. they said if you receive the wrong phone you can send it back. My card was charged $379 I even got a text message stating that it was being processed. so hopefully I get the phone on the 8th
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$379? Wow. What did you pay for? Phone is $250 (before $50 rebate).
sorry I payed $329.99 for the first installment after that they charge $40 for 4 months. 329.99 + 160 $489.99
Blueightytwo said:
sorry I payed $329.99 for the first installment after that they charge $40 for 4 months. 329.99 + 160 $489.99
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Oh you bought full price with installments. That makes more sense now. Haha.
went to go see the status of my order and it now says we are unable to retrieve the status of your order. Hope the phone is still being processed and hope my card is not charged if they removed my order. anyone else have this problem if you ordered it on 11/01?
I'm having the same problem: unable to retrieve status. And I have no tracking info when I try "track by reference" with my cell number on the UPS site.
I'm In Greensboro, NC, and have been told there are no Note7 phones for exchange in the area - closest in Charlotte, NC. I was also told by a manager the "promotions" end on 9/30, and after that: re-stocking fees will apply, phone must be returned with accessories and charger, no color or model changes. When I asked when they expected shipments of phones in, I was told it would be sometime next week.
Anyone else hearing about shortages of Note7 phones for exchange?
I ordered one through customer service last night. They said nothing about shortages, but I wouldn't be surprised. Customer service is stocked full of liars.
According to the sales rep that exchanged my Note 7 yesterday, T-Mobile has been changing the return process daily so this manager may not have the lasted procedures. I see no need to return the box and all the accessories unless someone is trying to make a killing on eBay on used Note 7 items.
dkb218 said:
According to the sales rep that exchanged my Note 7 yesterday, T-Mobile has been changing the return process daily so this manager may not have the lasted procedures. I see no need to return the box and all the accessories unless someone is trying to make a killing on eBay on used Note 7 items.
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That and this is no "promotion." Samsung, through their sales agent T-Mobile, is required by law to accept defective units in exchange for as long as they are out in the wild. They don't need the original packaging.
That said, if all you present is a phone, that's all T-Mobile is required to give you in exchange. They don't have to give you the box and the goodies that came with it.
On 9/21 stores around my area had long lines with long waiting time, I did not have time to wait and today (9/22) they are all out of stock. However the way I understand it, recall is a recall and there is no time limit especially if they run out of stock, so I don't worry too much about it. As far as exact procedure: some people didn't return box at all and had no problem, some needed at least empty box to return (quiet few of my coworkers have N7), so there might be some confusion among clerks how to proceed, but that's expected since recall of this magnitude is unusual and procedures are made as we go along. As a side note: I was hopping some people would jump ship and leave more replacement N7's for me to choose from , but doesn't seem it's happening that often, for example none of the 6 people I know who got N7, went for something else, they all just replaced it with new N7, so no wonder they're out of stock, but more comming soon.
pete4k said:
On 9/21 stores around my area had long lines with long waiting time, I did not have time to wait and today (9/22) they are all out of stock. However the way I understand it, recall is a recall and there is no time limit especially if they run out of stock, so I don't worry too much about it. As far as exact procedure: some people didn't return box at all and had no problem, some needed at least empty box to return (quiet few of my coworkers have N7), so there might be some confusion among clerks how to proceed, but that's expected since recall of this magnitude is unusual and procedures are made as we go along. As a side note: I was hopping some people would jump ship and leave more replacement N7's for me to choose from , but doesn't seem it's happening that often, for example none of the 6 people I know who got N7, went for something else, they all just replaced it with new N7, so no wonder they're out of stock, but more comming soon.
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Here is the OFFICIAL T-Mobile Twitter message about the Return of a Note 7. A Box is preferred but not required.
https://twitter.com/TMobileHelp/status/778684978259333121
DeadPhoenix said:
Here is the OFFICIAL T-Mobile Twitter message about the Return of a Note 7. A Box is preferred but not required.
https://twitter.com/TMobileHelp/status/778684978259333121
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When I exchanged mine, they asked for the box as it was easier for them as it had the SKU number on it they could scan rather than look for it in the account notes and copy paste it. They said it wasn't required and that I could have it back if I wanted (they didn't give it back.) This was the same for the loaner they took back in the store as well. When they went to get my EIP cleared so I could get the new phone, they made me give back the loaner and the retail CS rep that was on the phone with the store processed that return too. Took about an hour and 15 minutes but I love my new device and my account seems all in order after two EIP refunds and a new phone added. Crystal Lake, IL.
They also refunded all the EIP/downpayment/taxes I paid so far on the recalled note 7 and recharged me all of it for the new one.
jimfun said:
I'm In Greensboro, NC, and have been told there are no Note7 phones for exchange in the area - closest in Charlotte, NC. I was also told by a manager the "promotions" end on 9/30, and after that: re-stocking fees will apply, phone must be returned with accessories and charger, no color or model changes. When I asked when they expected shipments of phones in, I was told it would be sometime next week.
Anyone else hearing about shortages of Note7 phones for exchange?
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**** man.....i called tmobile in frandor shopping area Lansing mi. They said they got five devices in and couldn't sell any till they heard from there district manager.....Wednesday I go to the store. I'm customer number one..... one employee entering the store before opening tells me they cannot sell the devices according to their district manager.... whole time I'm on the line with tmobile customer support..... they call the district manager and Lord behold 10mins later the process was going through..... turns out they had received 7 devices and sold two on Tuesday evening.......
exchanged mine all the asked for was the box and phone ..i wasn't about to hand over nothing else. guy didn't even open the box, just used it for scanning purposes do i got to keep all my accessories, got 2 of everything now hehehehe....
jimfun said:
I'm In Greensboro, NC, and have been told there are no Note7 phones for exchange in the area - closest in Charlotte, NC. I was also told by a manager the "promotions" end on 9/30, and after that: re-stocking fees will apply, phone must be returned with accessories and charger, no color or model changes. When I asked when they expected shipments of phones in, I was told it would be sometime next week.
Anyone else hearing about shortages of Note7 phones for exchange?
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Was this the store off cone Blvd OP? Because their employees aren't worth a damn. Haven't been to many other tmobile in gboro, so I have no idea if the others are the same.
Hi there , yours can call tmobile to order note 7 replacement
I did it already just few hour ago
Everything is fast
Shipping over night from today until next tuesday
Cnguyen490 said:
Hi there , yours can call tmobile to order note 7 replacement
I did it already just few hour ago
Everything is fast
Shipping over night from today until next tuesday
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I called the 844 number two times and both reps said I'd have to wait for my local store to get inventory. They said they didn't have the ability to mail a phone to the store. Should I press for a manager?
rdobbert said:
I called the 844 number two times and both reps said I'd have to wait for my local store to get inventory. They said they didn't have the ability to mail a phone to the store. Should I press for a manager?
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I would. You got stores selling the device to people who never had the note 7 to begin with...have people saying they had it ship to stores, It definitely will NOT hurt. This recall showed some ugly inconsistent side to tmobile I think even they want to fix
rdobbert said:
I called the 844 number two times and both reps said I'd have to wait for my local store to get inventory. They said they didn't have the ability to mail a phone to the store. Should I press for a manager?
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I called Wednesday night to order one. I got an immediate text confirming the order. I haven't yet received shipping information. Par for the course at T-Mobile.
I do concede that I called about 6:30 PM and that I might have passed the deadline for shipping Wednesday. However, Thursday has come and gone without further word.
It's a real shame that you can speak to three people at T-Mobile and get three completely different and contradictory answers.
Well i show up on the 21, waited a little over and hour at tmobile.
Finally get up there and told they sold out and dont have any more black note 7 and they never got any sliver ones (wife has sliver).
So called a few more stores and same crap no one had any left.
Called the 1-800 number and was told they have to order them to the store. So did so, last night my wife got a text saying her has been ship.
Mines still no update.
But i have talk with a few other people and they said all tmobile needs is just the phone itself. So i plan on keeping my spend. Already upset that i gotta lost my skinomi screen protector and buy a new one, upset that i waited in line that to be told they dont have any. When i first walk in they knew why we where there.
So i will be keeping my box, charger, cable, otg and spen.
And there isnt any deline on the return. BY LAW they have to waive all fees and do the exchange. Doesnt matter how long it takes or what there stock looks like. If you have an effected device they have to exchange it.
douger1957 said:
I called Wednesday night to order one. I got an immediate text confirming the order. I haven't yet received shipping information. Par for the course at T-Mobile.
I do concede that I called about 6:30 PM and that I might have passed the deadline for shipping Wednesday. However, Thursday has come and gone without further word.
It's a real shame that you can speak to three people at T-Mobile and get three completely different and contradictory answers.
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I called Wednesday night to order two, and the representative said they should arrive in the store by Monday. I got texts the following morning confirming the order, immediately followed by texts stating that the phones were on back order. No ETA was given. So I don't know if they're arriving this weekend or November. There's no indication of an order on the web site.
jfpbookworm said:
I called Wednesday night to order two, and the representative said they should arrive in the store by Monday. I got texts the following morning confirming the order, immediately followed by texts stating that the phones were on back order. No ETA was given. So I don't know if they're arriving this weekend or November. There's no indication of an order on the web site.
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My saga gets even more interesting. I just got a text saying that I'm no longer eligible for the Note 7 exchange program. When I went to the T-Mobile website to find out why, there's a bill sitting there for the monthly charge on an S7 that I never got and a deposit and lease payment for the loaner S7 Edge that I never put in service.
Called Thursday to get replacement and was put on a call list....next day got called while at work that phones were in stock and to come before 7pm to get the swap done same day. Got there at 6pm...walked in store they announce a 2hr wait...put name on list with number....2 and a half hpurs later they weren't answering the phone....decide to drive over to check the situation....30 minutes before closing they're door was locked, with a few customers still in the store finishing their transactions......i was pissed but contained, talked to the rep through the door and she apologized and asked me to arrive 10 minutes before opening the next day....i agree. Come back this morning as we agreed 15 minutes before they opened and there was already about 5 people waiting in line....dammit i thought....suddenly the door cracked open the rep from the night before waved me in and gracefully ran through my swap....took about 20 minutes and she was a peach. Glad to have my replacement plus dual accessories including SPen. Didn't power phone till i was ready to root, and kept the sim card removed until phone was rooted and restored with my titanium backup.
Btw i took my original box minus everything in it cause while they should and will return without the box, it really makes their job easier and from what i gathered they are dealing with these swaps from the start of the business day to closing with continuous lines forming.
It sucked being turned away yesterday but today's service left me feeling good.
Just moved from NJ to GA. On the 21st i called a tmobile in Riverdale they had 7 available all blue. They didn't ask for anything the rep went right into the info and got the imei. The phone didnt even have the spen in it. They told me by the time i got there at noon there was only 2 left and they couldnt. Wait till they was done with these because of the process they had to go thru. Only issue i had was that they told me everything would stay the same. But I only had 23 payments left on my note 7 since i preordered it and got it when it cameout. They restarted my payments back to 24 and didnt refund me the $32.50 i had to call tmobile to get that credited back to me. So watchout for that.
jimfun said:
I'm In Greensboro, NC, and have been told there are no Note7 phones for exchange in the area - closest in Charlotte, NC. I was also told by a manager the "promotions" end on 9/30, and after that: re-stocking fees will apply, phone must be returned with accessories and charger, no color or model changes. When I asked when they expected shipments of phones in, I was told it would be sometime next week.
Anyone else hearing about shortages of Note7 phones for exchange?
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Durham NC, had some!
Sent from my SM-N930T using Tapatalk
Returned my Note 7 to T-Mobile on 9/22 for the new one and checked my account a couple of days later and this. Have since added a new line and no one bother to ask me about it. Anyone else
Mines like -1600 something. Pretty sure it'll get sorted out.
s0calstate0fmind said:
Mines like -1600 something. Pretty sure it'll get sorted out.
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Oh ok
Sent from my SM-N930T using XDA-Developers mobile app
I got a loaner and just replaced my Note and sent the loaner back. The tracking says they recieved the phone back. So yesterday I get a bill for almost 500 bucks. My bill is usually around 250. I went to the Tmobile site and somehow another bill was generated 5 days after my normal bill. The EIP still shows on my account and the new bill shows like I am past due from the bill issued 5 days ago. It also shows like I used 2 of my jumps when I only used 1 to get the Note.
I called tmobile furious and the first thing the rep said is, di you get a loaner phone? He said the Tmobile billing is all screwed up with all the Note 7 customers because everybody is processing it differently. He said to just ignore the second bill and that tmobile is still trying to figure out how to fix everything in the billing system with so many different screw ups from the stores. Supposedly the computer system was never set up for something like this and all the stores and CS reps are having to figure work arounds in the system. That workaround is now charging me 250 bucks extra on my bill and shows I've jumped twice. Good thing I don't plan to Jump again.
Don't be surprised if your bill is all messed up. CS also told me that there was other he could do until Tmobile fixes the problems in the system and not to worry about the second bill.
Be nice if they would leave mine like that but I'm pretty sure they will fix it
Sent from my SM-N930T using XDA-Developers mobile app
Mine was $771.00 and I paid for the phone in full. Called this morning and was told not to worry that they're running a little late with the adjustments. She said mine would be straightened out by the EOM.
Yeap -1507 which is the total of the EIP i have.
They will get it all fix. Im pretty sure its the way they ended the eip
Yeap, mine is crazy high too.
My bill was double also. Not very happy with the way they are handling everything. I will be calling them tomorrow to see if they will make the adjustments before the due date.
billwinkle said:
My bill was double also. Not very happy with the way they are handling everything. I will be calling them tomorrow to see if they will make the adjustments before the due date.
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Well mine is actually a negative balance which will make me not even have a bill. Hope they fix it quick or t-mobile won't be on next month's bill list....lol
Yup mine is still -$488, and my bill was due yesterday. Waiting until they get this sorted before I pay it.
Lol.....after I made a payment mine went to -$1150 only 2 days later back to almost normal -$86
Sent from my SM-N930T using XDA-Developers mobile app
My bill this last time was for $184. After them finding my last S7E that I sent back after receiving my first Note 7 via jump the bill went down to $29. I kept checking back cause I knew something wasn't right. I could see my bill for $184 but every time I would go to pay it, my balance would show as $29. Being that I was at the end of my cycle I paid and just kept checking back and my balance is still at $0.
billwinkle said:
My bill was double also. Not very happy with the way they are handling everything. I will be calling them tomorrow to see if they will make the adjustments before the due date.
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You do know if you have a "-" in front of the number that it is a credit to your bill.
So what most in this thread are saying is we were credited for the full price of the old phones.
I just pay my bill as normal i know how much i owe them. Also they already applied a $30 for each phone i got. And i heard i will get $25 more
ggrant3876 said:
Mine was $771.00 and I paid for the phone in full. Called this morning and was told not to worry that they're running a little late with the adjustments. She said mine would be straightened out by the EOM.
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Just checked mine today and it's $23 and change - back to normal.
I just pre-ordered my Sprint Note 8 online at bestbuy.com a couple days ago. Says I will receive it by the 15th. Has anyone received theirs yet? I got the email confirmation of my order but when I login my account on best buy to check order status, I get this error message. The money has already been deducted out of my bank account. Anyone else experiencing this? Just want to make sure my order went through.
I just checked. Mine (VZW) are still sitting in preordered status. I wonder if I'll see them on the 15th, or after. My experience with BB orders is that they rarely come when the order page says that they will.
My credit card has not been charged yet.
usmaak said:
I just checked. Mine (VZW) are still sitting in preordered status. I wonder if I'll see them on the 15th, or after. My experience with BB orders is that they rarely come when the order page says that they will.
My credit card has not been charged yet.
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Yeah not sure. Last time I pre-ordered was my s8 plus thru sprint best buy but it was for store pickup, not actual shipping and it was ready for pickup on the release date, not any sooner.
I wonder why VZW was allowed to ship over 2 weeks early. I cancelled my BB order because VZW told me I would not get the 480 for my S7 Edge if I bought from Best Buy. Best buy said I would but once a VZW order was received I pre ordered from VZW last Tuesday and I had the phone on Weds. It sucked that I missed out on the 150 off but I'd be flaming mad if I could not get my 480 bill credit. My bet is anyone who ordered from Best Buy will get their trade in as t says it right on the BB page. Make sure you take screen shots in case you have an issue later.
powerstroke said:
Yeah not sure. Last time I pre-ordered was my s8 plus thru sprint best buy but it was for store pickup, not actual shipping and it was ready for pickup on the release date, not any sooner.
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Yea. I have no idea why in-store pickup wasn't a choice this time around.
I received mine last Thursday or Friday, a week ahead of the official Sept. 15th launch. I purchased the unlocked version.
I pre-ordered mine on Saturday online from bb and was having second thoughts because Verizon had told me I was not going to get the 480 if I did my deal with bb. So I ordered it anyways and logged on to my Verizon the note 8 was on my account already and was able to do the promo with the trade in. 12.75 a month for a note 8 is one hell of a deal. And I got me email saying I'll get it on the 15. Hope sooner
I actually just got a email that mine has shipped. Got tracking info for UPS. Should be here in the next couple days. Excited!!!!
usmaak said:
I just checked. Mine (VZW) are still sitting in preordered status. I wonder if I'll see them on the 15th, or after. My experience with BB orders is that they rarely come when the order page says that they will.
My credit card has not been charged yet.
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Click to collapse
Same here on all counts.
Mike02z said:
I wonder why VZW was allowed to ship over 2 weeks early. I cancelled my BB order because VZW told me I would not get the 480 for my S7 Edge if I bought from Best Buy. Best buy said I would but once a VZW order was received I pre ordered from VZW last Tuesday and I had the phone on Weds. It sucked that I missed out on the 150 off but I'd be flaming mad if I could not get my 480 bill credit. My bet is anyone who ordered from Best Buy will get their trade in as t says it right on the BB page. Make sure you take screen shots in case you have an issue later.
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I ordered from BB. Received it on the 6th. I tried to trade in my s7 edge online, but the page was experiencing problems. I chatted online and they said I could go in store. So today, that's what I did. The rep said they couldn't give me the promotional price, that I would have to go to best buy, I asked him to ask a manager. Same thing. So, At BB, they tried logging in on the same page I did, same problem. The BB manager called the district manager for Verizon (their buddies) and she said, I Will receive the promotional trade in. She said they should've done it at the corporate store. I told her what they had told me, and she told me she would be there at that store at 630 tonight, and for me to come in and she will personally take care of it! She said we have 14 days from the purchase date to decide if we want to trade in. I will be going there in like 30 minutes. So, I will report back with my findings! Until then...
HeRe4oNeReAsoN said:
I ordered from BB. Received it on the 6th. I tried to trade in my s7 edge online, but the page was experiencing problems. I chatted online and they said I could go in store. So today, that's what I did. The rep said they couldn't give me the promotional price, that I would have to go to best buy, I asked him to ask a manager. Same thing. So, At BB, they tried logging in on the same page I did, same problem. The BB manager called the district manager for Verizon (their buddies) and she said, I Will receive the promotional trade in. She said they should've done it at the corporate store. I told her what they had told me, and she told me she would be there at that store at 630 tonight, and for me to come in and she will personally take care of it! She said we have 14 days from the purchase date to decide if we want to trade in. I will be going there in like 30 minutes. So, I will report back with my findings! Until then...
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Unreal. They need to have a quick online "class" for all corporate Verizon employees so they know the deal. It's a deal struck between best buy and Verizon - this shouldn't be such a hassle for customers. Luckily, the dude at my corporate store already told me I could walk in and give it to them and they'd apply the discount.
All you should need to do is activate it then log into your carrier site. Once the system sees you have a Note 8, the discount should show when you go to the trade in section. At least that is how it worked on Verizon site. Before I activated my Note 8 it said my S7 Edge was worth 175. Once I activated the Note 8 and did their trade in it showed the 480 bill credit option. Just make sure you don't click you want cash. You'll only get the crappy value.
Got mine
I ordered online on the 9/6. I got it on 9/8. The only problem I had was I couldn't activate it because the SIM card number printed on the box was different than the one in the Note 8. After 2 calls to Verizon and 1 call to BB, I was finally able to activate after giving Verizon the correct SIM number. BB screwed up causing me to spend over an hour activating the Note 8. My advice is to check the SIM card in the Note 8 with what is printed on the box if you have problems activating. Otherwise, I'm enjoying the Note 8. But, I'll probably not uss BB again to buy a phone.
Ordered on 24th and received my unlocked Note 8 today.
Ok, Here's my report: The lady I was supposed to be meeting, had an emergency and couldn't show up. She called the store manager and told him what to do. Basically, all they have to do is go into your account and TRY! If the device was on your account, on the line that your note 8 is now on, it will work! If they say it won't, ask them to try anyways and see the trade in value. It will show the "normal" trade in value and underneath is a checkbox labeled - Promotion. Click and then they inspect the phone, blah, blah, blah. $306 for a note 8, 12.75 a month for 24 months.
A side note, the credit is actually $20 off a month for 24 months. I asked about paying off the balance for a future upgrade, he said he wasn't sure how that would work, but thinks you would have to pay the actual current balance and the $20 off a month would roll over to the next phone. However, he was unsure so take that with a grain of salt.
VZW N8 through BB
powerstroke said:
I just pre-ordered my Sprint Note 8 online at bestbuy.com a couple days ago. Says I will receive it by the 15th. Has anyone received theirs yet? I got the email confirmation of my order but when I login my account on best buy to check order status, I get this error message. The money has already been deducted out of my bank account. Anyone else experiencing this? Just want to make sure my order went through.
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Click to collapse
I ordered the N8 through BB and here is how it went:
9/5 - received text that my order has shipped
9/6 - received phone and text from VZW that my port was complete, called and tried to get phone activated but no go
9/7 - called to tried to get it activated again, got hung up on several times, they told me it wouldn't work until the 8th at noon
9/8 - noon came at went and no-go, called VZW, BB, Straight Talk and was told that it wasn't going to be live until 9/10, went to BB and VZW store and same thing except BB was very rude and unhelpful. Took to twitter @VZWSupport and @bestbuySupport and within 15 minutes my phone was working. Coincidence?
I love the phone. I installed Bk Disabler and removed the bloat. Tether is now working. I'm hoping someone has a way to disable knox and OTA.
Edit FOUND how to disable OTA in developer options.
Thanks.
Looks like my phone got delivered today. Can't wait to get home to check it out and get it activated. Will it come with a new SIM card or can I use the one from my s8+?
powerstroke said:
Looks like my phone got delivered today. Can't wait to get home to check it out and get it activated. Will it come with a new SIM card or can I use the one from my s8+?
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Click to collapse
Unlocked has no sim card. Carrier supplied ones typically do.
Just take the SIM from your s8+ and toss it in the Note8. That's what I did.
Mine is unlocked and I'm on Verizon so after putting in the SIM the phone had to be rebooted and it sat at a funny looking "configuring" screen for about two minutes, then rebooted and it was ready for service immediately. There's no wifi calling option on unlocked but I'm not in a hurry to get it anyways. Not having all that Verizon crap is worth losing ho-hum features IMHO.
ofd now if ups would just get here. like watching grass grow...
Sprint
---------- Post added at 03:39 PM ---------- Previous post was at 03:37 PM ----------
sixtythreechevy said:
Edit FOUND how to disable OTA in developer options.
Thanks.
Click to expand...
Click to collapse
thank you!
And it's here!!! Ready to get it up and running
Hi all!
I just wanted to share this support article page I found while searching more extensively into the $300 off at T-Mobile for their variant of the 6T. According to it, the promotion will be ending on November 8th.
https://support.t-mobile.com/docs/DOC-38863
Dang it. Still waiting on my trade in phone to arrive. Might be SOL!
If you have the imei of the old phone, you can order the 6t now and you have 30 days to send in the old phone.
dwang said:
If you have the imei of the old phone, you can order the 6t now and you have 30 days to send in the old phone.
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Click to collapse
Ooh that's a good idea. I was hoping to do it in person just so it wouldn't potentially be rejected, but it was like a $50 trade in phone, so I'm not too terribly worried about it either.
Yeah, just go into store, give them the imei, and then you have 30 days.
sledgie said:
Yeah, just go into store, give them the imei, and then you have 30 days.
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When I bought mine at the store on the day of Tmo's launch, they told me that if I purchased in the store, I had to have the trade in phone with me, at that time to trade in.
If I would have waited for the phone to come in the mail, Tmo would include a pre-paid postage label as well as a 30 day window to send it in. Not sure if this was just a way to keep my business in the store or not
I went to the T mobile store with my One Plus One phone for trade in. The phone actually had a problem. The sim tray is gone and a part of my previous sim is stuck inside the sim slot. So the phone is kind of useless for me. Other than that the phone doesnt have any problem.
The t mobile employee checked the below
- Whether display is working fine
- What is the model number of the phone
- Connected to charger and checked whether the charging is working fine
He didn't check the sim tray
After that he gave me the prepaid label and envelope and asked me to send it to T mobile.
Does this mean I got lucky and they approved my trade in phone?
Or will there be another set of inspection once this phone reaches T mobile. If so and if they found the sim tray / slot issue , will they deny the trade in offer for me?
From what I heard they do a much more thorough inspection when u mail it back and they can reject the trade in unless the rep approved it in store already.
anilthomas26 said:
I went to the T mobile store with my One Plus One phone for trade in. The phone actually had a problem. The sim tray is gone and a part of my previous sim is stuck inside the sim slot. So the phone is kind of useless for me. Other than that the phone doesnt have any problem.
The t mobile employee checked the below
- Whether display is working fine
- What is the model number of the phone
- Connected to charger and checked whether the charging is working fine
He didn't check the sim tray
After that he gave me the prepaid label and envelope and asked me to send it to T mobile.
Does this mean I got lucky and they approved my trade in phone?
Or will there be another set of inspection once this phone reaches T mobile. If so and if they found the sim tray / slot issue , will they deny the trade in offer for me?
Click to expand...
Click to collapse
Sent from my ONEPLUS A6013 using Tapatalk
anilthomas26 said:
I
Does this mean I got lucky and they approved my trade in phone?
Or will there be another set of inspection once this phone reaches T mobile. If so and if they found the sim tray / slot issue , will they deny the trade in offer for me?
Click to expand...
Click to collapse
And how would we know?
Sent from my iPhone using Tapatalk
djkinetic said:
From what I heard they do a much more thorough inspection when u mail it back and they can reject the trade in unless the rep approved it in store already.
Click to expand...
Click to collapse
Is there a way to check whether they have approved it in.store?
The only reason I went with T Mobile is because of this Trade in offer
So they give you paperwork if the phone had water damage, if the screen is cracked, of the device can power on, if the device is locked to a user. I traded in my OnePlus 2 and it didn't have a great charge for the battery but it easily passed.
To answer the question, all the person in the store does is enter the IMEI number. Once they do that, TMobile sends you an email stating you have 30 days to send it back. They give you postage in your email which you can print out.
The in store person doesn't approve it per say, just they make sure the IMEI matches what they have in the computer.
I didn't have my OnePlus 2 in hand but had a family member and me the IMEI and I gave it to them. Then thinking they would send it, I brought it back later only for them to tell me to print out the postage and mail it myself.
sledgie said:
So they give you paperwork if the phone had water damage, if the screen is cracked, of the device can power on, if the device is locked to a user. I traded in my OnePlus 2 and it didn't have a great charge for the battery but it easily passed.
To answer the question, all the person in the store does is enter the IMEI number. Once they do that, TMobile sends you an email stating you have 30 days to send it back. They give you postage in your email which you can print out.
The in store person doesn't approve it per say, just they make sure the IMEI matches what they have in the computer.
I didn't have my OnePlus 2 in hand but had a family member and me the IMEI and I gave it to them. Then thinking they would send it, I brought it back later only for them to tell me to print out the postage and mail it myself.
Click to expand...
Click to collapse
My trade in was approved in store..no paperwork..they checked for water damage etc. got the credit show up to my bill in the erp section along with 50 dollars upfront. So yes reps can approve it directly at a corporate retail store. Not sure about authorized resellers.
Sent from my iPad using Tapatalk
An yep. Corporate. Key word
Is the deal worth it over getting the phone on JOD? What's the best path towards upgrading to the OP7?
LLStarks said:
Is the deal worth it over getting the phone on JOD? What's the best path towards upgrading to the OP7?
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If you have an eligible device for trade-in, I'd go that route (EIP).
I would have, but, I didn't have a trade-in, so, JOD was my next best option, only $30 out of pocket in-store & i was on my way.
There's no guarantee that T-Mobile will carry the OP7, could be they only do the T models, or, perhaps, this is a one & done deal, no one really knows at this point.
Worse case scenario for you is you'll have a brand new OP6T at less than ½ of MSRP & if you find it's not for you, you could still sell it & come out ahead.
Sent from my SM-N960U using XDA Labs
Thanks. I have a OnePlus One or Pixel 2 XL to trade in. But I still don't have a clear answer on a few things:
* What happens to the credits if I JUMP next November or earlier when I make enough device payments in advance?
* What is the payoff for a SIM unlock? $280 or $580?
LLStarks said:
Thanks. I have a OnePlus One or Pixel 2 XL to trade in. But I still don't have a clear answer on a few things:
* What happens to the credits if I JUMP next November or earlier when I make enough device payments in advance?
* What is the payoff for a SIM unlock? $280 or $580?
Click to expand...
Click to collapse
You get the bill credits regardless,but,I'd wait until you actually see them before paying off the device in full.
The bill credits actually go towards your entire bill,so, they'll continue until they expire.
As for the SIM Unlock, technically,you need to have the phone for 40 days & pay off the balance ($280),but,a lot of people have had success in getting it already, some still owing on the balance.
I'd call 611 & talk to your regional Team of Experts if you want to try your luck, they're more helpful than the Twitter & chat B.S....
Sent from my OnePlus6TSingle using XDA Labs